2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints: structure
605 reports, newest first. Show all
Structure, Apr 7, 2023
Drivers side door will not shut due to spot welds failing which causes the door check assembly to come off the inside of the door.
Structure, Apr 6, 2023
The spot welds where the check arm bracket attaches at the left (driver's) door failed, causing the internal bracket to detach. Once the bracket was no longer attached to the door, any attempt to close the door was met with resistance. Instead of the check arm receding into the door, the act of closing was trying to have both the check arm and bracket recede into the door; the bracket was at risk of damaging the window mechanism. In order to close the door, I have cut the check arm and removed the bolt that attached it to the car; leaving the small portion of check arm with the bracket to drop in the door slightly. Failure of this part is a safety risk to the driver, as it holds the door open; any gust of wind or even gravity will close the door unexpectedly on a person trying to exit the vehicle. The part is currently available for inspection. I have brought it to the dealer and provided them with SSM 51050 that I found regarding the known issue. As it was out of warranty they suggested I see an auto body shop. Searches online yield many complaints and even videos showing the issue. There were no warning lights. Shortly before failure the door presented with a creaking sound; 3 additional closings and it failed.
Structure, Apr 4, 2023
The driverside door has been popping a little bit since we bought the vehicle in August of 2020. Today the popping got worse and you can see what looks to be spot welds broken behind where the door check is located.
Structure, Other or unspecified, Apr 1, 2023
When I open the door the driver door. It’s separated from the bracket to the door. Will do keep those pieces together, came apart in the door.
Electrical system, Structure, Other or unspecified, Mar 24, 2023
faulty spot welds on the drivers door checklink bracket failed and are preventing the door from closing correctly, and now the window wont roll all of the way down. not sure what else is broken inside of the door.
Structure, Other or unspecified, Mar 23, 2023
I went to get in my car one day and my door was making a popping noise. I took a closer look and my door check strap unwelded from my car door.
Structure, Mar 18, 2023
My VIN 1FMCU0H64LUA76372 is not included in the recall 49399 but I have Warped Instrument Panel Upper Section panel upper section near the defrost grill on the passenger side Ford has tried to fix but said they did not have the correct parts, how they fixed it was not appropriate and was still warped. The instrument panel has become warped back to before the fix. Can this ID be updated to include additional VINS ? NHTSA ID Number: 10184635 Manufacturer Communication Number: SSM 493992020 SSM 49399:
Structure, Mar 17, 2023
Opened the drivers side door to get out of the car and heard a crack and the door would barely open. Hard to get in and out of and the window won't roll down. Definitely a safety issue. It has not been in a collision nor has the wind caught the door. The car is only 3 years old.
Structure, Latches/locks/linkages, Mar 16, 2023
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, the door failed to open completely. The contact had to forcefully pull the door handle for the door to open. The contact became aware that the latch was welded incorrectly. The vehicle was taken to the dealer and the dealer stated that the front driver’s side door needed to be replaced. The vehicle was not repaired because the door was not available. The manufacturer was not contacted. The failure mileage was 19,000.
Structure, Mar 13, 2023
2020 ford escape only 41k miles Broken spot welds in left front door check arm attachment points .. started making popping noise when opening door and know have trouble with opening g and closing door and ford won't fix it
Structure, Mar 2, 2023
Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue
Structure, Other or unspecified, Feb 27, 2023
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Electrical system, Structure, Feb 22, 2023
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Structure, Feb 20, 2023
Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.
Structure, Feb 9, 2023
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was an abnormal popping and snapping sound while the door was being opened or closed. The contact stated that the failure made it more difficult to open and close the door securely. The contact stated that the window had also stopped operating and no longer was able to be raised or lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the driver's side door spot weld had fractured and needed to be rewelded. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA ID Number: 10201603 (Structure). The manufacturer had been informed of the failure. The failure mileage was 43,640.
Electrical system, Structure, Other or unspecified, Feb 3, 2023
Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and NHTSA to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice
Structure, Feb 2, 2023
Spot welds on the left front door check arm attachment to the car door broke. It is available for inspection. The door is no longer limited in motion and can fly open in an uncontrolled manner. The problem has been confirmed by the dealer and SSM 50150 by NHTSA shows this is a known problem to the manufacturer, Ford. There was no warning or symptom prior to the failure.
Structure, Other or unspecified, Jan 16, 2023
The spot welds on the driver side door where the arm connects the door to the car broke. My window, locks, and side keypad now malfunction. In addition, my battery drains at night. I have taken my car to the dealership service center and body shop/collision center. My door will have to be replaced. There were no warning messages or symptoms prior to the spot welds breaking. The door doesn't properly open or close and fingers could get slammed when it closes on it's own.
Structure, Dec 30, 2022
Front passenger door began making loud snapping noise when closing or opening. Window was affected, would only go down halfway and required manual assist to close. Took to dealer, repair not covered by warranty. Told spotwelds at door check were busted. I had the spotwelds replaced on 12-29-22. It was quite expensive and didn't seem this should happen in a car only 2 years old..
Structure, Dec 25, 2022
The spot welds have broken on both front doors at the check arm attachment points in the door assembly. See 10201603NHSTA safety issue.
Structure, Engine, Dec 21, 2022
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's side front door failed to close. No warning lights were illuminated. Additionally, there was an abnormal odor detected while starting the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 30,416.
Structure, Dec 19, 2022
The driver door was stuck open. Upon closing, the door limiter broke off and pushed against the window track making it impossible to roll the window down. I have contacted Ford twice about this, with no resolution yet. The Ford body shop says that the only "fix" is replacing the entire door for a price tag of nearly $2K. They have not acknowledged a manufacturers error or defect to correct this problem. My dealer is aware of other similar occurrences to 2020 Ford Escapes
Structure, Dec 15, 2022
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door hinges had malfunctioned, and the door swung very wide whenever the door was opened. Due to the failure, the front driver’s side window failed to roll down properly. The vehicle was taken to the local dealer who indicated that the door hinges needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.
Visibility, Structure, Dec 8, 2022
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's door, there was an abnormally loud sound heard. The contact noticed three holes and that the weld was missing. The driver’s side window also failed to roll down as needed. The vehicle was taken to the dealer where it was diagnosed that the spot weld had detached from the check arm. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was approximately 40,000.
Structure, Nov 28, 2022
NHTSA ID Number: 10201603/ SSM 50150 - 2020-2021 Ford Escape My vehicle is having this EXACT issue and there are many other Ford Escape owners that are having this issue and even with the manufacturer extended warranty it is not covered. This issue has obviously been reported with the reference number above and NHTSA PDF attached. fordescape.org/threads/door-limiting-rod.116354/page-2 has so many other Ford escape owners with the EXACT same problem. This IS a safety issue as the door can fail to open or close at any given time with the arm tack weld falling off and rendering the door not useable. Currently they are just tack welding the door back together which is also not acceptable. No warning just one day the door started popping and you could see that the (3) places the limiter arm was tack welded on were now open holes in the door. This also effected the use of my window, it would not go down more that 1/2 inch. They are also having to fix that issue as well. Not being able to enter or exit my vehicle from my drivers side door is not acceptable and the faulty construction of this car should not have to be paid for by the customers. The Ford 2020 Escape I own has already had recalls, caliper falling off the passenger side after 1 year, seals around windows and lights failing allowing water inside the door, and electrical issues. This car should be taken off the market and the road for safety issues. There is currently another recall pending for this specific vin manufacturer recall number 22S73 about the fuel injector developing a crack posing a fire issue. Please rush this into a recall for the owners of this car that are paying to own the car and now paying for faulty design and build issues.