2020 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.
Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, softwareMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Campaign 26V123000 on NHTSA.gov
Visibility, windshield wiper/washer, motorMar 3, 2026
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Campaign 26V117000 on NHTSA.gov
Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Campaign 25V829000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.
Campaign 25V693000 on NHTSA.gov
Equipment, electrical, engine block heaterOct 10, 2025
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Campaign 25V685000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemJul 11, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Campaign 25V467000 on NHTSA.gov
Back over prevention, softwareJun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Campaign 25V442000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemMar 14, 2025
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Campaign 25V165000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Campaign 24V330000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Engine and engine coolingJul 7, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Campaign 22V484000 on NHTSA.gov
Electrical system, propulsion system, traction batteryMay 13, 2022
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Campaign 22V331000 on NHTSA.gov
Engine and engine cooling, engine, oil/lubricationMar 25, 2022
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Campaign 22V191000 on NHTSA.gov
Power train, driveline, driveshaftJan 15, 2021
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Campaign 21V011000 on NHTSA.gov
Electrical system, body control module/bcmOct 15, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Campaign 20V635000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 23, 2020
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reduced rearward visibility can increase the risk of a crash.
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Campaign 20V575000 on NHTSA.gov
Power train, automatic transmissionSep 10, 2020
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Campaign 20V550000 on NHTSA.gov
Air bags, side/windowJul 17, 2020
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Campaign 20V415000 on NHTSA.gov
Seats, front assembly, reclinerAug 28, 2019
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Campaign 19V633000 on NHTSA.gov
Representative owner complaints: other or unspecified
307 reports, newest first. Show all
Other or unspecified, May 24, 2024
If the car is parked in the sun on a hot day, there are times when the car turns on but you cannot shift out of park. The knob will not turn. You are stuck until the car is able to shift. The engine and electrical will run but it is impossible to shift the car into gear. This has happened at least four times and is happening now because it is hot. Shutting the car off and restarting does not solve the problem. There appear to be other Ford Escape owners with this issue when I search online. It is not possible to replicate the issue at a mechanic because it only happens when the car is in the heat.
Other or unspecified, May 13, 2024
The welded part in the door broke. Door quit staying open, would shut on your leg. Horrible noise before it broke completely. Window would not roll down after the weld broke. Front driver side door.
Other or unspecified, May 11, 2024
The driver side of door just started being hard to open, makes loud noise like the hinges are catching…. Along with that the day after that began, the window won’t go down. This was in March.a- since then the passenger door behind the driver won’t unlock and since yesterday, May 10th, I CAN’T LOCK MY CAR!!!!! Whatever is going on with the door is having a domino effect of other functions!!!!
Other or unspecified, May 6, 2024
Driver door is making a loud creaking or popping noise when opening the door. Afraid the door might fall off. Have not taken it to a dealer for assessment yet. No warning signs or symptoms prior to this happening. Have read a lot of other complaints about this and don't know why there isn't a recall on this yet. This needs to be corrected before a serious injury happens if it hasnt already. Car only has 35k miles on it.
Structure, Other or unspecified, May 1, 2024
The driver and passenger only open all the way now. When the doors are opened it sounds like they are breaking or going to fall off. It is the mechanism that holds the door to the car when the doors are open.
Structure, Other or unspecified, Apr 27, 2024
The drivers door has a loud popping cracking like the door is going to break. It won’t shut properly. This is the 2020 escape.
Structure, Other or unspecified, Apr 26, 2024
The piece that keeps my driver side door from opening to the point of breaking has broken from the door, and in turn is preventing my driver side window from opening/closing. The cause of this problem is that the solder came loose from the inside of the door. If the wind catches my door, I risk the chance of it buckling at the hinge of the driver door. I have taken it to the dealership in my area and they have reported it to Ford, who states that they are aware of the problem and are trying to find a solution. I am being told that it is going to be a recall, but it is not ready yet? It has been this way for almost 2 months. I took it to the dealership the first time on 3/5/24. Still nothing. This is unacceptable. If anything they can put on a new door. Something needs to be done. They tried to get me to trade it in...I cannot afford that! The date below is approximate, it was around then that I noticed, but it started making a noise when I opened/closed the door for about a week before I called dealership about the problem.
Other or unspecified, Apr 23, 2024
My driver side door started creaking the other day now I can barely open it and then it just opens on me when I least expect it.
Other or unspecified, Apr 18, 2024
Driver's side door stated popping when you open or close the door. No warning of any kind 4/18/24. It is harder to open and close requiring more forch than normal. The window also does not always go up or down all the time. The window has been an issue for a couple of months. We tried lubricating the arm, before we read online of the issue. We do have 3 small holes when the apprent tac welding once was. Very concerned that the door will not latch properly or remain closed during operation of vehicle. We have had the vehicle since it was brand new there is approximately 38,000 to 39,000. We can take to Ford dealer if you like for confirmation.
Other or unspecified, Apr 18, 2024
Driving's door hinge is broken. There was a investigation by NHTSA and it was closed due to Ford promising to fix doors to cutsomters satisfaction. Ford will only pay $1200 for at least a $3000 repair. I never received the letter in March that was suppose to go to all 2020 Ford Escapes about this problem. Ford sent to its dealerships an SSM 50150. This issue was known since Sept. 2021 but I was never advised about this. I was told by the dealership that it is out of warranty. It wasn't when the creaking and hard to close issue started. I didn't know that it would eventually break loose. My car was in and out of the dealership for another issue that took months to fix.
Other or unspecified, Apr 17, 2024
My Escape only has 60k miles on it. I got off work and needed to open my passenger door to get my work bag. Being a single mom, my kids ride in the back and the passenger seat is rarely used. I opened the door and it fell apart. The arm on the door just broke. Now I'm stuck with a hefty bill on a newer car. I am not sure how it broke, it just snapped halfway into opening. Ford told me this should be a recall ad they are seeing tons of it. Now I'm worried will my doors open going down the road with my kids?
Other or unspecified, Apr 16, 2024
I began to smell exhaust fumes inside the vehicle. This persisted for several days and I brought it in to the Ford Dealer. They found that there’s an exhaust leak down at the oxygen sensor that doesn’t seal against the catalytic converter. This is a very dangerous issue with this vehicle as it can kill the occupants of the vehicle while the car is being driven.
Other or unspecified, Apr 5, 2024
Drivers door check bracket welds have broken. Door will not shut properly. Window will not function properly.
Other or unspecified, Apr 4, 2024
The car door on the drivers side opened and then refused to shut. It is a safety risk because it is unable to be operated and caused bruises when it swung shut. The dealer confirmed this is an ongoing issue but refused to cover costs to fix it because I am 473 miles out of the 36,000 mileage. No warnings were issued on the car or the ford app. No prior information was provided to me about this issue before it occurred.
Structure, Other or unspecified, Apr 2, 2024
The left-hand side on the door all automatically just stopped working properly. It makes a popping cracking noise when you open the door all the way. The car is a 2020 it is under 40,000 miles. The window does not roll down all the way due this malfunction. It’s been going on for a while and the car dealership says that i am responsible for paying for it even though it’s a defect. It should be under warranty from Ford. It’s a mechanical issue. The door should open and close properly if I have never been in an accident. I have had many problems with this car since i bought it brand new such as getting new brakes at 1000 miles (they claim because the car was sitting there), a new reservoir because of the windshield wiper fluid was leaking, my headlamp needed to be fixed amongst other things. I feel like this car was a lemon that was sold to me.
Other or unspecified, Mar 25, 2024
The door welds and arm on the driver side door is breaking. Loud creaking, popping noise. Now door is not wanting to shut. We see this is a common problem with this type of vehicle.
Other or unspecified, Mar 21, 2024
I have a failure of the spot welds of the door check arm in my vehicles driver-side door (3-days ago on Monday, 03/18/24). It has broken off. This arm ensures the door safely closes. I sometimes have trouble closing / securing the door. And now the window will not roll down as of yesterday. I have contacted my Ford dealership & Ford customer service and both tell me cannot fix the problem because the do not know how to fix it yet & do not have the parts to fix it. They tell me that this is an "Advance Recall" notice (#23B56) that has not been publicly sent out yet and that I'll have to either pay some else to fix it or wait until the end of the 2nd quarter of 2024. If Ford does not know how to fix it OR have the parts to fix it, how is anyone else going to fix it? This is a safety & liability issue.
Other or unspecified, Mar 20, 2024
The driver side door check arm is broken, affecting the driver side window. It is a know issue with this vehicle make and model, but Ford will not pay to fix it.
Other or unspecified, Mar 18, 2024
Getting AWD OFF, Hill Assist off, advance traction control off, no collision assist. This happened when put spare tire on and stayed after putting original wheel & tire back on. Checked online and it has been happening to a lot of people, please there is a need for a recall My car is only 20000 miles Ford Escape 2020 SE AWD
Other or unspecified, Engine, Mar 14, 2024
The turbo started leaking coolant internally making a few components fail in the motor. It has a really strong smell of burnt coolant. It started leaking about one year and half ago according to the service manger it was leaking before replacing the turbo and there was a failure to inform me about that issue. Due to this leak motor has to be replaced. Prior to the repair a warning lamp or any other notification appeared.
Electrical system, Other or unspecified, Mar 12, 2024
Replaced AWD Module at 49,134 miles - four months after purchasing from a Ford Dealer. It is obviously a faulty module with all the complaints online. Individuals shouldn't have to spend a fortune when Ford knows there is/was a problem with the part, and failed to recall it and perform its due diligence. Ford makes the money and individuals keep going into debt. They need to be held accountable. Multiple repairs shops are aware of the problem! The safety of drivers/passengers is at risk.
Structure, Other or unspecified, Mar 12, 2024
2020 Ford Escape. Front driver door made a lot of creaking noise, hard to open and close, couldn't roll window down because hinge had broken was loose in door. Discussed with Mel Hamilton Ford, Wichita KS, while it was there getting another issue addressed. Said it was not covered under warranty. Just a couple thousand over 36,000. Door popping and creaking began before the 36,000 mile warranty had expired. It was in and out of shop to get another issued figured out. Took to Lubber Ford in Cheney KS and they said the weld was broken took hinge out of door. I took to a body shop, said it can't be fixed needs entire door replaced for $3000.00. Ford knows it's a problem, they offered to pay $1200 of a $3,000 fix. Ford needs to replace door at full cost since they issued a Technical Service Bulletin in Sept. 2021. My Escape was still under warranty and had been at the dealership many many times for other issues and no one mentioned the door problem until I had it at Lubbers.
Other or unspecified, Mar 11, 2024
Spot weld on driver's door has failed. Numerous complaints about this. Adding my vehicle to the list. Difficult to open and close and window does not operate. Crunching sounds
Other or unspecified, Mar 7, 2024
Driver's side door weld broke. Took to Ford dealership (Future Ford of Concord). Was told on first appointment it was a known issue and that Ford would not cover repair, but a door replacement was needed. Door was unable to be ordered per service tech and car was returned to me. Rescheduled second appointment so they could order the door. Car was with dealer for a week, door was not shipped to parts department because of memo stating door issue is known, but no recall has been issued. Called Ford's customer service line and was told this is a known issue and they are awaiting a recall in May or June, but don't know how to resolve the issue so can't issue the recall yet. Meanwhile, my door is in operable (window cannot go up and down) the hinge weld is broken and makes a severe popping sound. Additionally, when Future Ford looked at door they broke the aesthetic cover on the interior of the door and there is a huge bulge near the window where you can now see the interior of the door. Ford stated I need to wait for the recall and no parts will be sent to the dealer to fix.
Other or unspecified, Mar 1, 2024
The driver side door arm is broken