2020 Ford Escape

Problems, recalls and owner-reported issues

Structure is the leading concern among 1,531 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,531

Of the 2020 reports, 20 involved a crash and 4 involved a fire. 28 people were injured.

Primary concernStructure605 reports · 40% of complaints
Owner complaints1,531Filed with NHTSA
Recall relationship23 safety recallsNHTSA campaign records

What owners report most often

  1. Structure605
  2. Other or unspecified307
  3. Power train240
  4. Electrical system157
  5. Engine121
  6. Fuel system119
  7. Gasoline118
  8. Fuel/propulsion system75

Recalls and investigations

  1. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  2. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  3. Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

    A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

    Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

    Campaign 25V829000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, disc, padsOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

    Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

    Campaign 25V693000 on NHTSA.gov

  5. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  6. Fuel system, gasoline, fuel injection systemJul 11, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

    Campaign 25V467000 on NHTSA.gov

  7. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  8. EngineMay 23, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

    Campaign 25V345000 on NHTSA.gov

  9. Fuel system, gasoline, fuel injection systemMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

    Campaign 25V165000 on NHTSA.gov

  10. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

    Campaign 24V954000 on NHTSA.gov

  11. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  12. Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024

    Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

    Campaign 24V330000 on NHTSA.gov

  13. EngineMay 26, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

    Campaign 23V380000 on NHTSA.gov

  14. Fuel system, gasoline, fuel injection systemNov 18, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

    Campaign 22V859000 on NHTSA.gov

  15. Engine and engine coolingJul 7, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

    Campaign 22V484000 on NHTSA.gov

  16. Electrical system, propulsion system, traction batteryMay 13, 2022

    Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

    Campaign 22V331000 on NHTSA.gov

  17. Engine and engine cooling, engine, oil/lubricationMar 25, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

    An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

    Campaign 22V191000 on NHTSA.gov

  18. Power train, driveline, driveshaftJan 15, 2021

    Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

    If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

    Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

    Campaign 21V011000 on NHTSA.gov

  19. Electrical system, body control module/bcmOct 15, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

    Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

    Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

    Campaign 20V635000 on NHTSA.gov

  20. Back over prevention, sensing system, cameraSep 23, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Reduced rearward visibility can increase the risk of a crash.

    Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

    Campaign 20V575000 on NHTSA.gov

  21. Power train, automatic transmissionSep 10, 2020

    Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

    Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

    Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

    Campaign 20V550000 on NHTSA.gov

  22. Air bags, side/windowJul 17, 2020

    Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

    In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

    Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

    Campaign 20V415000 on NHTSA.gov

  23. Seats, front assembly, reclinerAug 28, 2019

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

    Campaign 19V633000 on NHTSA.gov

Representative owner complaints

1,531 reports, newest first.

  1. Service brakes, Mar 31, 2024

    Despite repairs done under what eventually became TSB 23-2308, the brake squeal continues. I reported this originally to the dealership that sold me the vehicle in the spring of 2021.Work was done under SSM51261

  2. Electrical system, Mar 28, 2024

    The lift gate won't open. The "enable" and "disable" options on the vehicle screen are greyed out.

  3. Equipment, Mar 28, 2024

    The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the navigator's computer screen froze, blacked out, and was inoperable. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 34,000

  4. Structure, Mar 27, 2024

    Weld spots on inside of driver's door are broken.

  5. Structure, Mar 26, 2024

    The contact owns a 2020 Ford Escape. The contact stated that on several occasions while exiting and entering the driver's door, there was an abnormally loud popping sound coming from the door. Additionally, while the vehicle was parked, the contact attempted to roll down the driver's window, but the window would not roll down. The vehicle was taken to two body shops where it was diagnosed that the pressure and or friction caused an unknown part to fracture, and the window motor failed. The contact was informed that the driver's door needed to be repaired. The vehicle was not repaired. The vehicle was taken to a dealer where it was determined that the driver's side door needed to be replaced. The vehicle was not repaired

  6. Other or unspecified, Mar 25, 2024

    The door welds and arm on the driver side door is breaking. Loud creaking, popping noise. Now door is not wanting to shut. We see this is a common problem with this type of vehicle.

  7. Structure, Mar 24, 2024

    one day suddenly with no warning or alerts, or messages of the problem to alert me, the driver's door began making horrible noises when opening or shutting. I have extended warranty and contacted them, took it to the Ford dealership for inspection where it was determined the internal welds in door are broken, also causing problems with the electric window of that door. the window will only go down about an inch or so and the entire door needs to be replaced which is not covered under the warranty and I'm told it needs to go to a body shop to replace the door!

  8. Structure, Mar 22, 2024

    The contact owns a 2020 Ford Escape. The contact stated that while in the front driver's seat, the key fob was used to open the trunk. The contact stated that there was suddenly the mechanical sound of the trunk closing and the contact observed that the trunk had fallen approximately 5 inches. The vehicle was not repaired. The contact stated that the failure recurred while walking to grab items from the trunk, the contact opened the trunk with the key fob. While the contact was in the trunk the contact suddenly heard the mechanical sound of the trunk closing and jumped back and observed that the trunk had fallen halfway. The contact stated that there was an unknown part that appeared to be disconnecting from the ride area of the trunk. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  9. Other or unspecified, Mar 21, 2024

    I have a failure of the spot welds of the door check arm in my vehicles driver-side door (3-days ago on Monday, 03/18/24). It has broken off. This arm ensures the door safely closes. I sometimes have trouble closing / securing the door. And now the window will not roll down as of yesterday. I have contacted my Ford dealership & Ford customer service and both tell me cannot fix the problem because the do not know how to fix it yet & do not have the parts to fix it. They tell me that this is an "Advance Recall" notice (#23B56) that has not been publicly sent out yet and that I'll have to either pay some else to fix it or wait until the end of the 2nd quarter of 2024. If Ford does not know how to fix it OR have the parts to fix it, how is anyone else going to fix it? This is a safety & liability issue.

  10. Structure, Mar 21, 2024

    the driver door it makes noice and gets stuck when try to opening it up.

  11. Other or unspecified, Mar 20, 2024

    The driver side door check arm is broken, affecting the driver side window. It is a know issue with this vehicle make and model, but Ford will not pay to fix it.

  12. Structure, Mar 19, 2024

    The contact owns a 2020 Ford Escape. The contact stated that while entering the vehicle, there was an abnormal popping sound emanating from the door hinge, after which the door was not flush with the body of the vehicle while closed. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: SSM 50150. The manufacturer was not notified of the failure. The failure mileage was 31,000.

  13. Structure, Mar 19, 2024

    The contact owns a 2020 Ford Escape. The contact stated that on several occasions while exiting and entering the driver's door, there was an abnormally loud popping sound coming from the door. Additionally, while the vehicle was parked, the contact attempted to roll down the driver's window, but the window would not roll down. The vehicle was taken to two body shops where it was diagnosed that the pressure and or friction caused an unknown part to fracture, and the window motor failed. The contact was informed that the driver's door needed to be repaired. The vehicle was not repaired. The vehicle was taken to a dealer where it was determined that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 74,115.

  14. Other or unspecified, Mar 18, 2024

    Getting AWD OFF, Hill Assist off, advance traction control off, no collision assist. This happened when put spare tire on and stayed after putting original wheel & tire back on. Checked online and it has been happening to a lot of people, please there is a need for a recall My car is only 20000 miles Ford Escape 2020 SE AWD

  15. Structure, Mar 17, 2024

    The door welds (arm check) have broken. I took it a ford dealer and have been told there is no recall. When I took it to a body shop, they told me all of the door welds are weak and need replacement. I was quoted $6500. For a new vehicle (2020) it seems like a manufacturing defect and there are no recalls and it is too expensive for me to fix. Please help.

  16. Fuel/propulsion system, Mar 16, 2024

    TSB found 22-2433. TSB says vehicle needs fuel filler tube replacement. This item should be a recall fix not paid by vehicle owner. This article supersedes TSB 22-2176 to increase the labor operation allowance and update the part list. Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.

  17. Electrical system, Structure, Mar 15, 2024

    Both front doors have broken spot welds. The driver’s side window will not function properly— it only goes 1/3 of the way up and down when the vehicle is in use. There is also a loud popping sound when the door is opened.

  18. Structure, Mar 15, 2024

    Driver door makes a popping noise. It is hard to open, other times hard to close. Does not stay open sometimes and will fling closed, which has hit my arm and shin. Since this started, the window does not roll down all of the way. When it does roll down, it does not roll up.

  19. Other or unspecified, Engine, Mar 14, 2024

    The turbo started leaking coolant internally making a few components fail in the motor. It has a really strong smell of burnt coolant. It started leaking about one year and half ago according to the service manger it was leaking before replacing the turbo and there was a failure to inform me about that issue. Due to this leak motor has to be replaced. Prior to the repair a warning lamp or any other notification appeared.

  20. Structure, Mar 14, 2024

    Cracked or Broken Spot Welds in the Left Front Door At the Check Arm Attachment Points in the Door Assembly - [XXX] - Available for inspection upon request. The door will not open without creating a loud crunching sound, requiring the passenger to squeeze out before the check point. Check points are inoperative. The window often malfunctions. There was no warning. I found the problem by searching online. This is a common issue with the 2020-2022 Ford Escape. See [XXX] The repair is not covered by the warranty. NHTSA should issue a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  21. Power train, Mar 14, 2024

    While driving home from work the car stopped reacting to the gas pedal and I was going fast enough to coast into a parking lot. Had I been on the bridge or turnpike it could have been a disaster.

  22. Power train, Mar 13, 2024, crash

    The contact owns a 2020 Ford Escape. The contact stated that she had parked the vehicle in the driveway and went to manually open the garage door to reverse inside the garage. The contact stated that while opening the garage door, the vehicle started rolling back. The contact stated that the front driver's side door knocked her down, and the front driver's side tire rolled up her right foot. The vehicle crashed into the contacts residential garage. The contact stated that she sustained a crushing wound on the heel of her right foot that was 7 inches long and 1 inch wide. The contact stated that her right heel blew wide open and the tendons and muscles were detached from the bone. The contact stated that she underwent surgery and 3 months of basic bed rest. The vehicle was taken to an autobody repair shop, where it was repaired. The vehicle was also taken to the dealer, where the cause of the failure could not be determined, and the dealer informed the contact that she might have failed to park the vehicle before the incident. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

  23. Fuel/propulsion system, Mar 12, 2024

    I stopped to refuel. I turned off the engine. After filling the tank the car would not start. I contacted the service department of my dealer and they knew immediately what the problem was, a faulty purge valve. They said it is a common problem with Escapes. The service department entered my mileage as 53, 308 which was an error as the actual mileage was 33335. The dealer refused to correct this error. The repair cost me $494.00

  24. Electrical system, Other or unspecified, Mar 12, 2024

    Replaced AWD Module at 49,134 miles - four months after purchasing from a Ford Dealer. It is obviously a faulty module with all the complaints online. Individuals shouldn't have to spend a fortune when Ford knows there is/was a problem with the part, and failed to recall it and perform its due diligence. Ford makes the money and individuals keep going into debt. They need to be held accountable. Multiple repairs shops are aware of the problem! The safety of drivers/passengers is at risk.

  25. Structure, Other or unspecified, Mar 12, 2024

    2020 Ford Escape. Front driver door made a lot of creaking noise, hard to open and close, couldn't roll window down because hinge had broken was loose in door. Discussed with Mel Hamilton Ford, Wichita KS, while it was there getting another issue addressed. Said it was not covered under warranty. Just a couple thousand over 36,000. Door popping and creaking began before the 36,000 mile warranty had expired. It was in and out of shop to get another issued figured out. Took to Lubber Ford in Cheney KS and they said the weld was broken took hinge out of door. I took to a body shop, said it can't be fixed needs entire door replaced for $3000.00. Ford knows it's a problem, they offered to pay $1200 of a $3,000 fix. Ford needs to replace door at full cost since they issued a Technical Service Bulletin in Sept. 2021. My Escape was still under warranty and had been at the dealership many many times for other issues and no one mentioned the door problem until I had it at Lubbers.