2021 Ford Escape

Problems, recalls and owner-reported issues

Structure is the leading concern among 348 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 348

Of the 2021 reports, 9 involved a crash and 9 involved a fire. 5 people were injured.

Primary concernStructure92 reports · 26% of complaints
Owner complaints348Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Structure92
  2. Other or unspecified59
  3. Service brakes49
  4. Engine44
  5. Fuel system44
  6. Gasoline44
  7. Power train44
  8. Electrical system34

Recalls and investigations

  1. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  2. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  3. Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

    A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

    Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

    Campaign 25V829000 on NHTSA.gov

  4. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  5. Fuel system, gasoline, fuel injection systemJul 11, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

    Campaign 25V467000 on NHTSA.gov

  6. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  7. EngineMay 23, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

    Campaign 25V345000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection systemMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

    Campaign 25V165000 on NHTSA.gov

  9. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

    Campaign 24V954000 on NHTSA.gov

  10. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  11. Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024

    Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

    Campaign 24V330000 on NHTSA.gov

  12. EngineMay 26, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

    Campaign 23V380000 on NHTSA.gov

  13. Fuel system, gasoline, fuel injection systemNov 18, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

    Campaign 22V859000 on NHTSA.gov

  14. Engine and engine coolingJul 7, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

    Campaign 22V484000 on NHTSA.gov

  15. Engine and engine cooling, engine, oil/lubricationMar 25, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

    An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

    Campaign 22V191000 on NHTSA.gov

  16. Electrical system, propulsion system, traction batteryMar 11, 2022

    Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

    A sudden loss of drive power increases the risk of a crash.

    Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

    Campaign 22V149000 on NHTSA.gov

  17. Service brakes, hydraulic, foundation components, disc, caliperNov 23, 2021

    Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

    Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.

    Campaign 21V922000 on NHTSA.gov

  18. Electrical system, propulsion system, traction batteryNov 10, 2021

    Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

    A sudden loss of drive power increases the risk of a crash.

    A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

    Campaign 21V869000 on NHTSA.gov

  19. Fuel system, gasoline, delivery, fuel pump, control/drive moduleAug 10, 2021

    Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.

    An engine stall increases the risk of a crash.

    Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.

    Campaign 21V625000 on NHTSA.gov

Representative owner complaints: other or unspecified

59 reports, newest first. Show all

  1. Power train, Other or unspecified, Engine, Oct 18, 2025

    Lots of owners on Facebook page 2020/2021 ford escape discussions talk about our transmissions fluttering when driving straight you can see rpm’s going from one to under one back in a straight road some have had the transitions go out. I took mine to ford at 111000 miles and was told I need to pay $500 to change fluid did that and still doing it they said everything was fine but I should look into a extended warranty because they have had a lot of issues with the transition (was told that by auto nation ford in Corpus Christi tx? We all even have issues with Rear differential going out

  2. Other or unspecified, Sep 5, 2025

    There was a safety recall on my car for the door hinges. I ended up getting a new door that had to be painted. The shop has had to repaint it 6 times due to faulty work. Also was denied getting to.go.to another repair shop

  3. Other or unspecified, Jun 16, 2025

    The sunshade rolled in after the cross bar of the panoramic sunroom fell on the sunshade. My dealer is quoting me $1500 to repair the sunshade and no other mechanics will even touch it. My car is a 2021 Ford Escape SEL. Its is a very gently used car and it is terrible that this is happening. It has impacted me financially in a big way and am struggling to find a way to pay for it. I have only had my car for 1 year. Please make Ford do a recall so others do not have to go through this too. Thank you!

  4. Other or unspecified, Apr 15, 2025

    Door welds were recalled and doors to replace have been on back order for months. My drivers side window now does not properly go up and down. Door pops when opened or closed and will not stay open if needed. My drivers side window also now has a scratch. I’m tired of waiting for a repair and still having to pay for a vehicle that is falling apart and nothing being done about it.

  5. Other or unspecified, Mar 26, 2025

    Front driver door welds not holding and causing door to not shut properly.

  6. Other or unspecified, Feb 7, 2025

    The sunroof headliner will not retract and sags down into the rear view, making it difficult to see out the back of the car.

  7. Electrical system, Other or unspecified, Visibility/wiper, Feb 6, 2025

    1. The Sunroof/Moonroof overhead fabric lining fell off the tracks when moving back, yes. 2. My safety was put at risk from the lining falling off the tracks and nearly completely covering my eyes and face while driving, which also puts the safety of others at risk. 3. I have heard numerous people and Ford Technicians noting that this is a common issue of the sunroof/moonroofs with other similar models. 4. It was completely inspected before financing at a dealership. 5. No prior symptoms or lights, I just tried to use my moonroof while driving on the highway a week ago and was nearly blinded

  8. Other or unspecified, Jan 22, 2025

    My vehicle failed inspection due to a failed emissions test due to the on-board diagnostic not being able to communicate. I was unaware of this issue prior to the inspection. When I brought my car to the dealership, they said the gateway module needed to be updated in order to respond to the emissions test. There is a customer satisfaction program (22N15) that I believe my car should be covered under as I am experiencing the exact same issue listed in the program. My vin is not attached as of now but wanted to make you aware of the issue I am having.

  9. Other or unspecified, Nov 26, 2024

    Driver door makes loud noise opening - know issue spot weld issues . Window won’t work this needs to be a recall

  10. Other or unspecified, Nov 3, 2024

    A/C Drain hose clogging results in driver side and passenger side floorboards flooded. Water dripping on feet when driving and making turns after A/C drain gets clogged or heatshield drain hole not properly aligned with drain hose. Also A/C Drain hose not long enough to drain out at the appropriate spot. Official procedures to correct the problem is to remove underside heatshields and add a hose extension to the A/C Drain hose to allow drainage at correct location. My shoes and feet are soaked anytime I drive the vehicle after having the A/C on. Cannot use A/C until drain hose is unclogged/extended which is a simple procedure on other vehicles except this one.

  11. Other or unspecified, Oct 16, 2024

    My drivers door was making strange noises and not staying open. Took it to a ford dealer. They assessed it needed to be replaced as others are having the same issue. When I got my car back, now I can’t roll my window down except for a few inches. Safety issue! I’ve been waiting at least 4 months for a new door. The passenger side is to be fixed also because faulty parts were used when it was manufactured. Absolutely no word from the dealer when this will be repaired.

  12. Other or unspecified, Sep 4, 2024

    Transmission has failed.

  13. Structure, Other or unspecified, Fuel/propulsion system, May 31, 2024

    I HAVE TO KEEP PRESSING THE GAS HANDLE TO PUT GAS IN MY CAR BECAUSE THE [XXX] CARBON SENSOR [XXX] THINGY IS BROKE. also the door keeps clicking and TikTok says it’s going to fly off. Now that’s just dangerous. The clicky thingy is from something that is welded into the door keeps coming off of the car. Now that’s [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  14. Other or unspecified, May 2, 2024

    I am unsure of the exact part but it is located in the driver side door. The car was stationary when the problem was noticed. My husband walked out to go to work and noticed that the door had started having issues. It makes a popping sound as the door opens and closes as well as the window no longer opens or closes. The door also doesn't open more than half way anymore, nor does it stay open. That has become a safety concern with our small children. The door is also starting to have issues closing all the way once it is attempted to shut the door. We tried contacting Ford and they know that there is an issue but told us that we have to deal with it or pay full price to fix the issue since there isn't an official recall on the part yet. They wouldn't even make an appointment to confirm which part was the issue. When we took it to Kia, which is the deal we bought the vehicle from, they see in their system that it is a part that has a recall and to take it to ford for a whole door replacement. Yet Ford refuses to help us until we have proof of letter that this part has caused an issue.

  15. Other or unspecified, Apr 17, 2024

    I noticed the door opening hard and making noise. Car parked at home, no accidents or dents. The Door Hinge weld has come disconnected. Tech confirmed on 4/10/2024. Car is still under factory warranty with 33,719 miles. Tech picked up car and brought back with no fix. Tech verified concern, returned vehicle with note Ford Advance Notice for the concern. And when consumer gets the recall notice they will contact me to fix it. In the meantime my warranty is nearly expired and they would not repair it.

  16. Other or unspecified, Engine, Power train, Mar 13, 2024

    Front windshield is prone to crack. I have had to replace 5 windshields since I first purchased the vehicle. It is a known documented issue. Assuming aerodynamics is the issue and can cause more than the reasonable amount of cracked windshields. Valve body and transmission went out at 100,243 miles. All requested/required regular maintenance was completed.

  17. Other or unspecified, Feb 14, 2024

    The Door Hinge Welds came un done on the front drivers door owned car for less than 2 years bought brand new

  18. Structure, Other or unspecified, Dec 13, 2023

    driver side door check bracket, makes cracking , crunching noise feels /sounds like it is ready to fall off.

  19. Other or unspecified, Structure, Nov 7, 2023

    My 2021 ford escape door started to make popping sounds and my window wouldn’t roll down had it a dealer and they said the welds on my door broke off !

  20. Other or unspecified, Nov 3, 2023

    The spot welds on the front drivers door of my 2021 Ford Escape SEL gave way. The internal three welds holding the drivers door check arm failed. The door is now making a creaking and grinding noise when the door is opened and closed. The drivers door check arm is rapidly nearing total failure. Two Ford dealerships have verified the above. Repair cost to replace the entire drivers door is approximately $2,300.

  21. Other or unspecified, Oct 30, 2023

    My drivers door hinge weld has broke. FORD IS TELLING ME I HAVE TO FIX IT BUT THERE HAS BEEN MANY REPORTS OF THIS. I believe it should be fixed by ford.

  22. Other or unspecified, Sep 5, 2023

    Driver side door creaks and sticks. Door does not open completely. Incident where front driver window would not open at ATM.

  23. Structure, Other or unspecified, Sep 2, 2023

    Driver side Door Check assembly weld broken.

  24. Other or unspecified, Aug 30, 2023

    The driver side door started popping when opening and closing door. After a couple days it got stuck and wouldn’t fully close. When I did fully close the door the check arm disconnected. The window will not move much since check arm broke. I have not had this inspected at a dealership but plan to. The only light that comes on is a door ajar light comes on occasionally and I have to shut door again.

  25. Other or unspecified, Jul 10, 2023

    Ford is not recalling their ford escape and broncos. I tired to get my state inspection done at two places for my 2021 ford escape and was told that they can not connect to the system due to faulty programs from ford. I was told to go to ford and they wanted ti charge me $199.99 to update the faulty software. They said it is a known problem and ford isn’t/hasn’t recalled it.