2021 Ford Escape

Problems, recalls and owner-reported issues

Structure is the leading concern among 348 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 348

Of the 2021 reports, 9 involved a crash and 9 involved a fire. 5 people were injured.

Primary concernStructure92 reports · 26% of complaints
Owner complaints348Filed with NHTSA
Recall relationship19 safety recallsNHTSA campaign records

What owners report most often

  1. Structure92
  2. Other or unspecified59
  3. Service brakes49
  4. Engine44
  5. Fuel system44
  6. Gasoline44
  7. Power train44
  8. Electrical system34

Recalls and investigations

  1. Back over prevention, softwareMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

    Campaign 26V123000 on NHTSA.gov

  2. Visibility, windshield wiper/washer, motorMar 3, 2026

    Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

    Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

    Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

    Campaign 26V117000 on NHTSA.gov

  3. Structure, body, hatchback/liftgate, hinge and attachmentsDec 1, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

    A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

    Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

    Campaign 25V829000 on NHTSA.gov

  4. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  5. Fuel system, gasoline, fuel injection systemJul 11, 2025

    Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

    Campaign 25V467000 on NHTSA.gov

  6. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  7. EngineMay 23, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

    Campaign 25V345000 on NHTSA.gov

  8. Fuel system, gasoline, fuel injection systemMar 14, 2025

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

    Campaign 25V165000 on NHTSA.gov

  9. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

    Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

    Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

    Campaign 24V954000 on NHTSA.gov

  10. Equipment, other, labelsNov 8, 2024

    Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

    Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

    Campaign 24V852000 on NHTSA.gov

  11. Power train, automatic transmission, control module (tcm/pcm/tecm)May 10, 2024

    Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

    A loss of drive power increases the risk of a crash.

    Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

    Campaign 24V330000 on NHTSA.gov

  12. EngineMay 26, 2023

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

    Campaign 23V380000 on NHTSA.gov

  13. Fuel system, gasoline, fuel injection systemNov 18, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

    A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

    Campaign 22V859000 on NHTSA.gov

  14. Engine and engine coolingJul 7, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

    An engine compartment fire increases the risk of injury.

    Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

    Campaign 22V484000 on NHTSA.gov

  15. Engine and engine cooling, engine, oil/lubricationMar 25, 2022

    Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

    An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

    Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

    Campaign 22V191000 on NHTSA.gov

  16. Electrical system, propulsion system, traction batteryMar 11, 2022

    Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

    A sudden loss of drive power increases the risk of a crash.

    Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

    Campaign 22V149000 on NHTSA.gov

  17. Service brakes, hydraulic, foundation components, disc, caliperNov 23, 2021

    Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

    Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.

    Campaign 21V922000 on NHTSA.gov

  18. Electrical system, propulsion system, traction batteryNov 10, 2021

    Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.

    A sudden loss of drive power increases the risk of a crash.

    A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.

    Campaign 21V869000 on NHTSA.gov

  19. Fuel system, gasoline, delivery, fuel pump, control/drive moduleAug 10, 2021

    Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.

    An engine stall increases the risk of a crash.

    Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.

    Campaign 21V625000 on NHTSA.gov

Representative owner complaints

348 reports, newest first.

  1. Service brakes, Feb 28, 2023

    The contact owns a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to the dealer three times. The dealer replaced the rear and front brake caliper bushings; however, the failure persisted. The contact stated that the failure mostly occurred while reversing the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist. The failure mileage was approximately 16,000.

  2. Fuel system, Gasoline, Feb 13, 2023

    The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear brakes made abnormal sounds. The vehicle was taken to the dealer where it was diagnosed that the bushing kit for the rear brakes needed to be replaced; however, the replacement parts were on backorder. The dealer also confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect.

  3. Service brakes, Hydraulic, Feb 6, 2023

    The contact owns a 2021 Ford Escape. The contact stated while reversing out of a parking garage and depressing the brake pedal, the brakes made an abnormal grinding sound. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), and the vehicle was taken to the dealer for the recall repair. However, the failure reoccurred 3 months later. The vehicle was taken back to the dealer where unknown repairs were completed; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 18,000.

  4. Service brakes, Jan 23, 2023

    When braking in reverse, especially in the mornings, there's a horrible grinding noise. It acts as if it doesn't want to stop. Have contacted the dealership multiple times and they claim they've addressed the recall issue but it just continues. They've gotten to the point that they won't return my calls to address the issue.

  5. Fuel system, Gasoline, Jan 13, 2023

    The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  6. Service brakes, Fuel/propulsion system, Jan 8, 2023

    2 current recall problems with vehicle. Brake recall has been an issue since November 2021. The brakes were supposedly fixed. Then there came a horrific squealing noise when vehicle in reverse. And driving. Also when braking when vehicle in motion. Horrible grinding sound. Contacted dealer. Said back order on parts to fix squealing. Apparent issues with bushing. Per the dealership. Has been going on for months. Still have no been contacted for repair. There is no solution regarding the November 2022 recall about the fuel injector. There is currently 7 very serious recalls involving this vehicle. I’m afraid to drive my vehicle. But continue to pay for a death trap.

  7. Service brakes, Forward collision avoidance, Dec 30, 2022

    The contact leased a 2021 Ford Escape. The contact stated while reversing and depressing the brake pedal, the brakes emitted an abnormal squealing sound. The contact stated that the failure mainly occurred while reversing. Additionally, a message indicating that the Forward Collision Avoidance camera had failed and needed to be repaired was displayed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 48,971.

  8. Service brakes, Hydraulic, Electrical system, Air bags, Nov 15, 2022, crash

    The contact owns a 2021 Ford Escape. The contact stated that while in the reverse(R) position, the vehicle independently increased in speed without warning. The contact made multiple attempts to stop the vehicle by depressing the brake pedal; however, the brakes failed to operate as needed. The contact crashed into a fire hydrant but the air bags did not deploy upon impact. The contact suffered pain in her stomach and neck but did not seek immediate medical attention. The fire hydrant was damaged as a result of the failure. A police report was filed. The vehicle was towed to an independent mechanic where it was repaired. Since the repair, the contact stated that the vehicle would shake when driving over 30 MPH without warning. She also mentioned that a loud, squeaking noise would emit from the vehicle while in reverse. The contact took the vehicle to a dealer where they were unable to diagnose the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.

  9. Service brakes, Oct 20, 2022

    The contact owns a 2021 Ford Escape. The contact stated that while reversing and depressing the brake pedal, an abnormally loud rattling was coming from underneath the vehicle. The contact indicated that the failure was intermittent but mainly occurred in the mornings after the vehicle had been parked overnight. The local dealer was notified of the failure and the contact was informed they were aware of the failure; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 7.

  10. Seat belts, Sep 27, 2022

    "PASSENGER SIDE SEATBELT PRETENSION AND RETRACTOR ASSEMBLY INTERNALLY FAULTED:" This caused the seat belt light to be illuminated. This was repaired free of charge by the dealership.

  11. Power train, Sep 26, 2022

    The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard squeaking and grinding sound coming from the brake pedal. The contact also stated that she smelled a burning odor throughout the vehicle and the vehicle hesitated and was pulling to the right. Additionally, the contact stated that the vehicle was taken to the dealer where she received a manufacturer recall regarding the transmission fluid overflow. The vehicle was diagnosed and the contact was informed the transmission was two and a half quarts over the specifications. The contact stated that the dealer drained the two and a half quarts of oil however, the contact stated that she was advised not to drive the vehicle. The contact was concerned that due to the burning odor, the vehicle could possibly explode. The vehicle was taken back to the dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and a loaner vehicle. The failure mileage was approximately 10,000.

  12. Service brakes, Sep 15, 2022

    The contact owns a 2021 Ford Escape. The contact stated that while reversing, the brake pedal was depressed and there was an abnormal screeching noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed him the failure was due to the weather. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 6,000.

  13. Other or unspecified, Sep 14, 2022

    A sample owner letter is not available online for NHTSA-ID 22V191

  14. Fuel/propulsion system, Aug 23, 2022

    The car smells like gas on the inside. Ford says no codes so no issue. Started when 15000 miles on ur and ur still smells like gas with 21000 miles on it. Ford can’t seem to find the issue after being in shop 3 weeks.

  15. Electrical system, Aug 1, 2022

    Speed is telling me the limit is 80 when there is no speed limit like that in the area and the speed limit actually is 45. Steering wheel keeps telling me to put my hands on the wheel when both hands are on the wheel.

  16. Service brakes, Aug 1, 2022

    Breaks make a grinding sound when backing out

  17. Other or unspecified, Service brakes, Jul 17, 2022

    My time time has almost caused me to pass various stop signs and red lights as well as rear end vehicles in front of me who stop abruptly due to increase traffic in my area for summer. The brakes also squeak terribly. I need this repaired ASAP before I cause an accident and Ford still has yet to provide the parts to complete the repairs and this is my only vehicle. I have had the vehicle less then a year

  18. Electrical system, Lane departure, Forward collision avoidance, Jul 8, 2022

    I just had it in the shop. The car acts like there is going to be a collision when nothing is in front of it. Also try’s to pull me off the road. Been computer and electrical issues since I bought the vehicle.

  19. Power train, Jul 5, 2022, crash

    The contact owns a 2021 Ford Escape. The contact stated while reversing down her driveway, that as soon as she had placed the vehicle in reverse, it independently accelerated to approximately 20 MPH. The contact attempted to depress the brake pedal and did not have any brake function. The contact stated she did not notice any warning light being illuminated. The contact stated she began to drive backward with the vehicle turning in circles, and crashed into a fire hydrant. The vehicle crashed into the hydrant on the passenger rear bumper side which was crushed. The contact stated that the engine was still running but that the vehicle had been stopped by the hydrant. The police arrived on the scene and filed a report. The contact had injured her back on impact with the hydrant, however, she did not seek medical attention until later. She went to a chiropractor and not a doctor. The vehicle was taken to a body repair shop and the damage was repaired, however the vehicle had not been taken to a dealer to be diagnosed. The reverse and brake failure had not been diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 250.

  20. Service brakes, Hydraulic, Jul 1, 2022

    The contact owns a 2021 Ford Escape. The contact stated that while driving in reverse, a loud grinding sound was present while depressing the brake pedal without warning. The vehicle was taken to the local dealer to have the brake rotors, brake pads, and brake calipers replaced; however, the parts for the repair remained unavailable. The contact also stated that while driving approximately 25 MPH, an abnormal rattling sound was coming from the engine. There was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 4,000.

  21. Service brakes, Jun 10, 2022

    Rear brakes consistently make groaning sound while reversing when the car sits for any more than an hour. Even on hot sunny days with low humidity. Many owners have same issues: https://www.fordescape.org/threads/break-noise-in-reverse.119862/

  22. Other or unspecified, Jun 8, 2022

    When I back up my car makes a squealing/groaning noise. I was told my ford it has nothing to do with the brakes and it’s safe to drive. Every time I back up it makes this noise whether when my foot is on or off the brake. It’s very frustrating that there isn’t apparently a fix for it.

  23. Service brakes, Hydraulic, Jun 8, 2022

    The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  24. Service brakes, Jun 6, 2022

    The contact owns a 2021 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle was vibrating and the brakes were getting extremely hot. There were no warning lights illuminated. The vehicle was taken to the dealer but no failure was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

  25. Electrical system, Service brakes, May 7, 2022, crash

    In September 2021 the car had 2 incidents of not being able to stop with the brakes while backing down my drive. The auto stop shut down was on. In the first instant I almost hit a senior with a walker. He fell but only scraped his hand and was not hit by the car. The second time, May 2022, the car crashed into the neighbor's front porch and took down a fence, I got out of the car and then fell in the street and broke my pelvis. The third time I was going down the steep drive and was able to steer the car until it stopped. The 4th time< May 6, 2022, I was backing out of a parking space, May and did not turn off the engine stop button and the car went into reverse don the lot. I managed to avoid hitting a row of cars and 1 man before I got the car to stop.