2023 Ford Escape
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 99 owner complaints filed for this model year. This is the 23rd highest complaint count among 26 Escape model years with reports.
Of the 2023 reports, 2 involved a crash and 3 involved a fire. 1 person was injured.
What owners report most often
Recalls and investigations
EngineJun 3, 2025
Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.
An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
Campaign 25V372000 on NHTSA.gov
EngineMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Campaign 25V345000 on NHTSA.gov
Electrical systemMay 23, 2025
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
An overheated engine block heater can increase the risk of a fire.
Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed June 9, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
Campaign 25V343000 on NHTSA.gov
Back over prevention, softwareMay 9, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Campaign 25V315000 on NHTSA.gov
Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Dec 20, 2024
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Campaign 24V954000 on NHTSA.gov
Equipment, other, labelsNov 8, 2024
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Campaign 24V852000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, injectorsAug 23, 2024
Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
Campaign 24V634000 on NHTSA.gov
Forward collision avoidance, adaptive cruise controlJun 14, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.
Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
Campaign 24V440000 on NHTSA.gov
Electrical system, instrument cluster/panelJul 21, 2023
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.
Campaign 23V506000 on NHTSA.gov
EngineMay 26, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
An engine compartment fire increases the risk of injury.
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Campaign 23V380000 on NHTSA.gov
Fuel system, gasoline, fuel injection systemNov 18, 2022
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Campaign 22V859000 on NHTSA.gov
Representative owner complaints
99 reports, newest first.
Power train, Jun 25, 2024
HAD A CHECK ENGINE LIGHT COME ON 2 WEEKS AGO. TOOK IT TO THE DEALER AND THEY REPROGRAMMED THE PCM AND INSPECTED CYLINDER BORES. DEALER ALSO CHANGED THE OIL AT THAT TIME. SHORTLY AFTER THAT THE LIGHT CAME ON AGAIN, TOOK IT BACK TO THE DEALER THEY'VE HAD SINCE LAST FRIDAY AND NOW REPORT THE VEHICLE MAY NEED A REPLACEMENT ENGINE BLOCK. VEHICLE HAS 10,565 MILES AND IS JUST 13 MONTHS OLD. I HAVE RESEARCHED AND FOUND MANY OTHER SIMILAR INSTANCES ON THE INTERNET.
Engine and engine cooling, Power train, May 30, 2024
The contact owns a 2023 Ford Escape. The contact stated while driving at approximately 50 MPH, he observed a warning chime dinging, the power train warning light illuminated, and the 'low engine coolant' message was displayed. The vehicle was taken to the residence. The contact's wife received a notification via the Ford Pass APP stating that “There was a failure with the vehicle and to see the dealer”. The vehicle was taken to a dealer where it was diagnosed that the engine and head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,900.
Electrical system, May 15, 2024
Quite often, the display screen for the back up camera does not turn on at all. It will also go blank during use at times.
Engine, Apr 26, 2024
Upon reaching 60 mph my vehicle displayed overheating messages and cut power to the motor. Vehicle was towed into Ford service on 4/4/24 and remains in the shop. Been told it needs a new top end of the motor with no eta on parts. I was approximately one mile from my home when the incident occurred.
Electrical system, Apr 26, 2024
See attached document for complaint
Structure, Latches/locks/linkages, Apr 22, 2024
The contact rented a 2023 Ford Escape. The contact stated that while driving at about 20 MPH and driving over a railroad track, the hood of the vehicle opened abruptly and struck the windshield. The contact lost visibility and went through an intersection before coming to a complete stop. The contact made the rental company aware and was informed that they could not diagnose the issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine, Apr 14, 2024
The car warned of overheating and messaged to service immediately...
Engine, Apr 12, 2024
Within a block of my wife pulling out of our apartment complex onto a 55mph highway to travel to work in the morning, the vehicle had several lights on the cluster illuminate and indicated that it was overheating and went into limp mode. She was able to move to the shoulder and call me. The amount of traffic on this highway and the speed in which she lost power made this a very unsafe event. The check engine light had come on and the vehicle indicated maximum engine temperature, service engine soon light illuminated as well as powertrain fault. The vehicle was towed to the selling Ford Dealer and the condition was confirmed and the vehicle still indicated high temp even after sitting overnight. It was diagnosed from a service bulletin as having a faulty head that had manufacturing debris in it which was released into the coolant system and blocked the coolant temperature sensor. Warranty covered parts have been ordered with some being on Backorder. The vehicle is still in the shop awaiting parts and we have been provided a loaner. We have only owned the vehicle three months and 1500 miles when this occurred. Ford declined a buyback request on the vehicle and offered no remedy except warranty repair.
Forward collision avoidance, Apr 12, 2024
See attached document for complaint
Power train, Vehicle speed control, Forward collision avoidance, Mar 29, 2024
The contact owns a 2023 Ford Escape. The contact stated while driving with the cruise control set to 45 MPH, the vehicle unintendedly accelerated to 65 MPH. No warning lights were illuminated. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
Power train, Electrical system, Engine, Feb 12, 2024
On 1/29/24, I drove around town to run errands and on my second stop, I tried starting the car and it would not start, but it went into "accessory mode". I received SEVERAL warnings: Pedestrian Sounder, Memory Recall Failure, Front Collision Sensors, Tractions Control, Check Engine Light, etc. It also stated it would sound an alarm if we tried turning it on again. I sat there for 10 mins and tried turning it on after getting in and out of the car, looking underneath to see if oil or gas was leaking, which nothing was leaking. I kept trying to start the vehicle with no success, still getting the warnings. My spouse arrived after 15 mins and when she opened the hood and wiggled some cables around, we were able to start the car up and it was like it went through a factory reset as the memory for the driver seat went really close to the steering wheel. We called roadside assistance thinking we need to get this towed to a dealership but cancelled it after seeing it would start and my spouse driving it around the grocery parking lot carefully. When we got it to the dealership, it wasn't having those issues and they couldn't do much for it. On 2/10/24, the check engine light came on. We took it to the dealership on 2/12/24 and they told us the PCM malfunctioned. They did a software update on the PCM, which the dealership said has fixed the problem for now. Just worried this is going to happen again and will happen when I'm in a place where maybe my spouse can't come or we are traveling long distance. Prior to this incident, the dash (MPH, Gas level, Oil level, Engine Temp) of the vehicle, which is entirely digital, flickers like there is a short in the wiring somewhere. It doesn't happen every time we drive it, just sometimes (maybe 35% of the time). This was happening shortly after purchasing the vehicle in July 2023. I have a feeling that something relating to the electrical components, battery, chip/software/firmware in the Ford Escape needs to be replaced entirely.
Electrical system, Engine, Jan 31, 2024
Engine does not start or crank. It is available for inspection upon request. Pregnant wife and child were left stranded in the cold until I could pick them up. Problem has occurred on three separate occasions: 6/29/23 - No DTCs generated, Ford dealership did not do any work 9/22/23 - No DTCs again, but Ford dealership replaced a module and cleared other codes 1/29/24 - No DTCs. Dealership cleared other codes and informed of Ford SSM 52179 2023 Escape/Corsair - Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC - Built On Or Before 07-Sep-2023. Dealership explained other customers have had complaints and Ford has no solution and is telling dealerships to return the vehicles to customers. Vehicle has not been inspected by any other party, including manufacturer, other than the dealership. There are messages for "Service AdvanceTrac" and "Park brake limited function, Service required" in the instrument panel each of the three occurrences.
Electrical system, Vehicle speed control, Other or unspecified, Jan 30, 2024
Unknown
Other or unspecified, Jan 16, 2024
The navigation icon located on the instrument panel is a mirror image of the actual direction icon for roundabouts. If you are to take a right tune from a roundabout the indicator on the instrument panel shows you turning into oncoming traffic and taking a left. It appears to be a mirror image of the icon on the navigation screen. If not paying attention this could be VERY dangerous.
Engine, Jan 10, 2024, fire
The contact owns a 2023 Ford Escape. The contact stated that while her husband was driving at 55 MPH he smelled a burning odor. The vehicle was pulled into a parking lot where the hood was lifted and the odor emanated strongly from the engine compartment. Additionally, he noticed sparking, and then flames erupted. The vehicle was towed to an unknown repair center. The fire department distinguished the fire. A police report was not filed. The manufacturer was not notified of the failure. The failure mileage was approximately 7,400.
Electrical system, Engine, Jan 3, 2024
New 2023 Ford Escape purchased Dec 15, 2023. While accelerating onto expressway- get an error flashing "Engine Coolant Over temperature - service vehicle soon"
Forward collision avoidance, Lane departure, Dec 11, 2023
After reviewing my owner’s manual on my newly purchased vehicle, I was shocked at how quickly and unexpectedly I was propelled from 75mph to 105mph because of a new-to-me feature on this model. I was surprised and moreover shocked that a system like this is mass-produced and sold worldwide. Seems like the manufacturer should provide proper training materials and not just the dealer telling me to Youtube it. I fear for my life every time I get behind the wheel. If someone unassumingly were to drive this vehicle without becoming accustomed to they ways it operates, I fear of what horrible accidents may result. I wish I could give the car back but the dealership won’t do anything for me. So I felt it necessary to make this report. Hopefully the features on this particular model of a major vehicle manufacturing brand are re-examined. Something just doesn’t seem right with this specific sub-model.
Engine, Nov 13, 2023
Shortly after purchasing this, my daughter was driving it and the check engine light came on and it said it was overheating. The dealer was contacted and it was taken in for repairs. We got it back and was told that it was a broken wire in the wiring harness and they ordered a new harness but had fixed the wire so it should be good to go. 2 weeks later it did the same thing and actually went into limp mode. This time they said it was the sensor in the cylinder head and they ordered a replacement. Fast forward 3 1/2 months and it's still at the dealers. They are now telling us the cylinder needs to be replaced and the parts are on backorder. While we have been waiting they gave us a 2023 Bronco Sport with the same 1.5 liter 3 cylinder and that hasn't given any issues. When the loaner hit 5000 miles we had to return it to the dealer for a different vehicle. They gave us a 2023 Escape with the same 1.5 liter 3 cylinder and only 800 miles in it. The 2nd day my daughter drove it, it did the same thing as the one she originally purchased did. We have now been told by the service department that they have several doing the same thing and they are replacing the heads on each one when they get them. Our Escape is now on the Lemon Law Buyback and the dealer won't even give us the time of day. The dealer told my daughter she needed to stop the Lemon Law Buyback process and then they would talk to her about trading it in for a different vehicle. The issue is, she is upside down on the loan and the only way she can finish the Lemon Law buyback is to come up with close to $5000 to get out from under the vehicle and the dealer says there is no way that they can/will roll that into a different loan. Upon looking at the Forums many of these vehicles are having the same issue. Ford really needs to step up and take care of this ASAP. It isn't safe being stranded along the road.
Power train, Electrical system, Engine, Oct 29, 2023
3 times, either merging on the highway or full throttle, vehicle screams overheat warning with wrench light for a couple of seconds and disappears. No limp mode or smoke at all. And coolant level is at MAX. No clue is this some sort of glitch or engine failure? Vehicles drives amazing and power is great. Maybe it’s a software glitch?
Electrical system, Other or unspecified, Engine, Oct 24, 2023
Vehicle has a 1.5L dragon 3 cylinder. When passing vehicles, on 3 occasions it throws codes that says that the engine has an engine overheated issue, service asap, and goes into a limp mode which does not give you any time to get to safety before your speed is dropped below 55 mph. It will not go out of limp mode until you completely shut off the vehicle and wait 5 or so minutes and turn it back on. Even after it stays in a limp mode capacity and does not easily get back up to highway speeds. The certified dealership service department has had my brand new vehicle 7 weeks with no resolution. Car was bought with 16 miles on the odometer, on August 25th, 2023, at 650 ish miles on September 6th it happened the 1st time. The 2nd time was on September 14th, 3rd time September 15th, 4th time was, September 29th. 3 times on a 4 lane highway, 1st time on a 2 lane country highway.
Electrical system, Engine, Fuel/propulsion system, Oct 5, 2023, fire
As I was driving home with about 5 minutes to go, in my brand new (2 week old)2023 Ford Escape, I smelled something burning. I pulled over and saw smoke so I turned off the car and got out. As I got out of the car I looked under and saw fire. I got away from the car and as I did, the fire kept growing and growing from under the hood. The fire went high enough to hit the trees on the side of the roasd. The police and fire department came and were able to put out the fire but not before the car was distroyed. There were no warning lights or any other symtoms of a problem prior to smelling burning. The Ford company has not responded to me from the day my wife spoke to a representative on Monday, October 2nd. The car fire was on Saturday, September 30th. It's been 3 days. My insurance company was going to do an inspection. Ford wants nothing to do with us. We have a police report and a fire report. This clearly was a engine or electrical problem with this car. I was lucy this happened on a small street and not on the highway where pulling over would have been difficult. Lucky I could smell it so I knew to stop. Lucky I didn't have one or both of my toddler grandchildren in the back seat in their car seats! I would never have been able to get them out in time!
Other or unspecified, Engine, Fuel/propulsion system, Oct 4, 2023
engine light came on took it into dealership. they said it was evap system then fixed it. picked car up in a wednesday by the friday, light came on again. took back into dealership, they didn’t detect any leaks.. said they were going to put in a canister purge solenoid. found out about 23S27.. apparently my vehicle vin doesn’t fall under that recall.. but yet my vehicle has all the signs.
Exterior lighting, Sep 29, 2023
After the vehicle sits idle for about two contiguous days and you open the driver's door, there are not lights on inside or outside. Normally when you open the driver's door, the center dash and console light up as well as the ambient lighting in various areas of the interior. There is no mention of the 'battery deep sleep' anywhere in the online user manual for a non electric vehicle (ICE). Entering a dark interior in the middle of the night creates the potential for a slip and fall accident. Not to mention contact with kees and the dash or the door opening and the side of the head when trying to get situated behind the steering wheel.
Engine, Aug 18, 2023
At approximately 1,000 miles on 2 separate occasions while traveling on the interstate, roughly 10 minutes apart, an audible chime and visual alert within the speedometer cluster appeared “engine coolant over temperature” for approximately 10 seconds. The temperature gauge within the cluster indicated normal, midway within the span of the gauge. The following day prior to starting the vehicle, a cold start essentially, the coolant level was “full”. I ran a “check engine” check with no stored codes in temporary or permanent storage. My 2023 Ford Escape has the 1.5L EcoBoost engine. When the warnings appeared, there was no reduction in engine power(limp mode) and no signs of steam while looking in the rear view mirror.