2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Structure, Oct 11, 2019
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE REAR CONTROL ARMS AND CRADLES WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Suspension, Apr 6, 2016
TL* THE CONTACT OWNS 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED, THE CONTACT WAS MADE AWARE THAT THE COIL SPRINGS HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND DETERMINED THAT BOTH COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,604.
Suspension, Oct 1, 2015
VEHICLE WAS ACCELERATING FROM A TRAFFIC STOP ON A FOUR LANE CITY STREET. AT APPROXIMATELY 200 FEET BEYOND STOP THE VEHICLE WENT OUT OF CONTROL AND BEGAN SWERVING INTO ONCOMING LANES. BREAKS AND STEERING WERE INEFFECTUAL. BECAUSE OF SLOW SPEED, VEHICLE STOPPED WITHING TWENTY TO FORTY FEET. INITIAL INSPECTION ON SITE INDICATED THE RIGHT FRONT WHEEL SEPARATED FROM THE LOWER SUSPENSION ARM AND DRIVE SHAFT. INSPECTION BY A QUALIFIED MECHANIC AND INSURANCE ADJUSTER STATED THAT RUST HAD WEAKENED SUSPENSION ARM CAUSING IT TO BREAK APPROXIMATELY 5.5 INCHES INWARD FROM THE BALL-JOINT ATTACHMENT POINT. BECAUSE OF THE SLOW SPEED AND LIGHT TRAFFIC THERE WERE NO CASUALTIES OR PROPERTY DAMAGE. THIS VEHICLE WHILE BEING FIFTEEN YEARS OLD HAS ONLY SEVENTY-SIX THOUSAND MILE AND IS GARAGE KEPT.
Suspension, Jun 18, 2014
REAR WHEEL BEARING WENT OUT , MAKING HORRIBLE NOISE AND GRINDING. *TR
Suspension, Aug 16, 2013
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SUSPENSION DROPPED TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINT HAD BECOME DETACHED FROM THE CONTROL ARM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Suspension, Structure, Engine, Nov 2, 2012
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!! *TR
Suspension, Structure, Sep 4, 2012
THE VEHICLE WENT IN FOR AN INSPECTION BECAUSE THERE WAS A CLUNKING NOISE FROM THE PASSENGER REAR OF THE CAR. IT TURNS OUT THAT THE REAR SUBFRAME AND RIGHT REAR SWAY BAR HAS RUSTED COMPLETELY OFF. THE AMOUNT OF RUST BY THE TECHNICIAN HAS BEEN FOUND TO BE EXORBITANT IN COMPARISON TO THE AMOUNT OF MILES IT WAS DRIVEN. THE TECH SUGGESTED THAT THE CAR WAS SUBMERGED, BUT THERE WAS NO RECORD OF IT BEING SO. I AM THE THIRD OWNER OF THE CAR. I WOULD LIKE TO FILE A COMPLAINT, FOR THERE SEEMS TO BE A LOT OF THIS ISSUE ONLINE, FROM FORD FOCUSES FROM 2000 TO 2005. *TR
Suspension, Structure, Wheels, Feb 24, 2012, crash
THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE SEVERELY DAMAGED I.E., CATALYTIC CONVERTER, MUFFLER, REAR AXLE, ETC. THE CAR WAS IN EXCELLENT CONDITION, WAS WELL MAINTAINED AND HAD RECENTLY BEEN INSPECTED. THE CAR WAS DEEMED A COMPLETE LOSS BY THE INSURANCE COMPANY. I CAN PROVIDE MORE DETAILED INFORMATION INCLUDING A POLICE REPORT IF REQUESTED. *TR
Suspension, Feb 15, 2012, fire
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A LOUD CLUNKING NOISE AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT BOTH FRONT COIL SPRINGS AND STRUTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO VERIFIED THE FAILURE AND STATED THAT THE FRONT COIL SPRINGS, STRUTS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Suspension, Dec 2, 2010
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE PERFORMED WHEN THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVER AND PASSENGER SIDE COIL SPRINGS HAD FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO REPLACED BOTH COIL SPRINGS AT THE CONTACTS EXPENSE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER CONFIRMED THE DEALERS ADVICE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 112,964.
Suspension, Sep 24, 2010
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED AN UNUSUAL NOISE FROM THE REAR TIRES. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BEARING WOULD NEED REPLACING. THE DEALER WAS INFORMED OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,442 AND THE CURRENT MILEAGE WAS 72,492.
Suspension, Jul 19, 2010
I WAS DRIVING ON THE HIGHWAY AT ABOUT 50 MPH AND HEARD A LOUD POP. AT FIRST I BELIEVED IT TO BE A TIRE BLOW OUT SO I PULLED OVER. ON CLOSER INSPECTION, IT WAS THE LEFT FRONT COIL SPRING THAT HAD BROKEN AND WAS RUBBING AGAINST THE TIRE. HAD I NOT PULLED OVER, THE COIL SPRING WOULD HAVE FULLY PUNCTURED THE TIRE AND CAUSED A BLOW OUT. FORD ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE BUT DENIED MY REQUEST BECAUSE MY VEHICLE'S EXTENDED WARRANTY HAD EXPIRED THE PREVIOUS YEAR. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY RECALL, A BROKEN SPRING CAN EASILY CAUSE AN ACCIDENT. *TR
Suspension, Jun 10, 2010
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE AND SUDDENLY THE FRONT DRIVER SIDE COLLAPSED. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH CAUTION TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE COIL SPRING AND STRUT. THE TECHNICIAN ALSO REPLACED BOTH OF THE FRONT STRUT ASSEMBLIES. RECENTLY, THE FRONT PASSENGER SIDE COIL SPRING DETACHED FROM THE VEHICLE WHICH CAUSED THE TIRE TO BLOW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE BOTH FRONT STRUT ASSEMBLIES WERE REPLACED TWICE. THE REAR COIL SPRING WAS ALSO DEFECTIVE. THE COIL SPRING AND CONTROL ARM WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Suspension, Fuel system, Gasoline, Power train, May 16, 2010
DRIVING DOWN THE ROAD IN A SUBDIVISION AT ABOUT 20 MPH, TURNED, AND HEARD A CRACKING SOUND FROM LEFT FRONT TIRE. STOPPED AND GOT OUT TO LOOK = LEFT FRONT SPRING COIL WAS BROKEN. I DRIVE A 2000 FORD FOCUS. HAVE ALSO HAD TROUBLE WITH THE IGNITION SYSTEM - KEY NOT TURNING IN TUMBLER - AND WITH THE FUEL PUMP MODULE. LAST CONTACTED RECALL FROM FORD DEALERSHIP WAS FOR "WIPER MOTOR IN 2001." *TR
Suspension, Jun 17, 2009
THE RIGHT FRONT COIL SPRING ON MY 2000 FORD FOCUS HAS BROKEN. THIS FAILURE IS DUE TO A DEFECT IN THE MANUFACTURE OF THESE SPRINGS! FORD HAS ADMITTED AS MUCH IN THEIR CUSTOMER SATISFACTION PROGRAM LETTER DATED NOVEMBER 2004. THIS FAILURE HAPPENED WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. FORTUNATELY IT DID NOT RESULT IN A CRASH, BUT AFTER READING SOME OF THE SUMMARIES IN THE OTHER 88 COMPLAINTS I BELIEVE THAT ONLY BY SHEAR LUCK AND THE GRACE OF GOD THERE HAVE BEEN NO FATALITIES. I DO BELIEVE THAT THERE HAVE BEEN SOME CRASHES AND INJURIES, ( SEE COMPLAINTS ON FRONT SUSPENSION IN YOUR DATABASE. I.E. ID NO. 886337) AS SOMEONE WHO WORKS IN THE AUTOMOTIVE INDUSTRY I STRIVE TO MAINTAIN MY VEHICLES TO VERY HIGH STANDARDS AND THIS INCLUDES KEEPING THEM CLEAN INCLUDING THE UNDERCARRIAGE. THIS IS WHY IF YOU WERE TO INSPECT MY VEHICLE YOU WOULD NOT FIND ANY EXCESSIVE CORROSION ANYWHERE ON THE CAR EXCEPT THE SPRING AT THE FAILURE AREA. THE FAILURE OCCURRED WHEN MY DAUGHTER WAS GOING OVER A SPEED BUMP. *TR
Suspension, Fuel system, Gasoline, Jun 12, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED SPORADICALLY. A TECHNICIAN INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE; HOWEVER, THE REPAIR SHOP WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VEHICLE WAS TITLED SALVAGED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 07/01/09 *BF THE FRONT COIL SPRINGS FAILED AS WELL. UPDATED 07/06/09.*JB
Suspension, Mar 17, 2009
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SUDDENLY, THE FRONT END COLLAPSED WITHOUT WARNING. THE VEHICLE EXHIBITED FRONT SUSPENSION FAILURE AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE CAUSED THE STRUTS TO SEPARATE FROM THE AXLE. THE TECHNICIAN REPLACED BOTH FRONT STRUTS, AXLE, AND BOTH SWAY BARS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE IS 52279. UPDATED 04/16/09.*JB
Suspension, Mar 2, 2009
LEFT FRONT COIL SPRING SNAPPED, VEHICLE WEIGHT OF SHARP, BROKEN REMAINDER OF SPRING AGAINST FRONT TIRE WHILE VEHICLE PARKED. *TR
Suspension, Sep 7, 2008
THE RIGHT FRONT COIL SPRING BROKE ON MY CAR AND PUNCTURED MY FRONT RIGHT TIRE WHILE IT WAS PARKED. LUCKILY WE WERE PARKED AND THE VEHICLE WAS NOT MOVING OR IT COULD OF BEEN VERY DANGEROUS. *TR
Suspension, Fuel system, Gasoline, Power train, Jul 28, 2008
HAD TO REPLACE TRANSMISSION, COST CLOSE TO $2,800.00. AFTER THAT WAS REPLACED I HAS A COIL SPRING BREAK OVER THE TIRE WHICH BROKE OFF INTO MY TIRE AND I WENT CAREENING OVER A RAILROAD TRACK AND I WENT INTO A DITCH. FORD MOTOR COMPANY REPLACED THAT AFTER MUCH PROTESTING ON MY BEHALF. I PAID OUT OF POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS NEVER REIMBURSED FOR THAT. THE ISSUE I HAVE HAD SINCE THEN IS THAT THE CAR STALLS FOR NO APPARENT REASON. I HAVE REPLACED AN O2 CENSOR AND BATTERY, BUT THIS PROBLEM PERSISTS. IT DOES NOT MATTER WHAT SPEED I AM GOING. THE CAR ACTS AS IF IT ISN'T GETTING FUEL TO THE MOTOR. NOW, MECHANICS ARE SAYING I MAY NEED TO REPLACE THE FUEL PUMP WHICH IS EXPENSIVE. I WILL FINALLY BE PAYING THIS CAR OFF NEXT MONTH. IT FEELS LIKE A DISPOSABLE ADVENTURE. I READ UP ON THE RECALLS AND FEEL THIS HAS TO BE A RECALL WITH THE FUEL SYSTEM. I AM AFRAID TO GO VERY FAR IN THIS CAR BECAUSE I DON'T KNOW WHEN OR WHERE IT WILL STALL. IT HAS NO REAL PATTERN . I TRIED GOING WITH A HIGHER GRADE OF FUEL, USED ADDITIVES AND IT JUST KEEPS DOING THE SAME THING, PLEASE CONSIDER MY COMPLAINT. *TR
Suspension, Jul 2, 2008
2000 FORD FOCUS; BOTH FRONT COIL SPRINGS BROKEN OR COILS OVERLAPPING. *TR
Suspension, Power train, Jun 30, 2008
EVERY TIME I WOULD TAKE MY CAR TO THE DEALER FOR REPAIRS . THEY WOULD TELL ME THERE WERE NONE. IN JUNE I TOOK MY FOCUS TO THE DEALER FOR A LOUD NOISE COMING FROM THE LEFT REAR WHEEL. THEY TOLD ME THERE WERE NO BALL BEARINGS ON THE LEFT SIDE AND THE RIGHT SIDE NEEDED TO BE DONE ALSO, THEY ONLY HAD ONE IN STOCK THAT DAY. *TR
Suspension, Jun 20, 2008
FORD WILL NOT HONOR RECALL ON WHEEL BEARING. STATEMENT SAID EVEN IF THE CAR HAS BEEN SERVICE BEFORE IT WILL FIX. NOT TRUE I SPENT A HOUR ON THE PHONE WITH THEM . FORD WILL NOT HONOR AGGREEMENT BECAUSE IT DID IT AGAIN. SEARCH RESULTS REPORT DATE : JUNE 20, 2008 AT 11:33 AM NHTSA CAMPAIGN ID NUMBER : 01I017000 MAKE / MODELS : MODEL/BUILD YEARS: FORD / FOCUS 2000-2001 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : NOV 29, 2001 NHTSA CAMPAIGN ID NUMBER : 01I017000 N/A NHTSA ACTION NUMBER: N/A COMPONENT: WHEELS:LUGS/NUTS/BOLTS POTENTIAL NUMBER OF UNITS AFFECTED : 238653 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF , OHIOM, . IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS. CONSEQUENCE: THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE. REMEDY: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS FORD HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE REAR WHEEL BEARINGS. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM. *TR
Suspension, Jun 17, 2008
CAR WAS TURNED ON TO RETURN HOME FROM WORK. HEARS A LOUD NOISE FROM FRONT OF CAR WHEN PUT IN DRIVE. CAR AFTER THAT WAS RUBBING ON RIGHT FRONT TIRE SO DIDN'T DRIVE HOME. LEFT IN WORK PARKING LOT. HAD TOWED TO METCALF'S AUTO CLINIC IN DYER, IN. RIGHT FRONT COIL SPRING HAD BROKEN. ASKED WHY WOULD THAT HAPPEN WHEN MILES ARE LOW 49K FOR 2000 FORD FOCUS SE AND GARAGE KEPT. ATTENDANT SAID FORD IS AWARE OF PROBLEM SO I CALLED FORD DEALERSHIP IN MERRIVILLE IN. WAS TOLD NOTICES WENT OUT TO INFORM OWNERS OF PROBLEM IN NOV OF 2004 AND THAT AN EXTENDED WARRANTY WAS GIVEN TO FIX IF PROBLEM OCCURRED. ONLY I NEVER RECEIVED SUCH NOTICE. SO NOW I AM ASKING FOR FORD TO PAY FOR REPAIR AND THEY REFUSED IT SAYING IT WASN'T FIXED AT A FORD DEALERSHIP. I WAS ALSO TOLD THAT YOU WERE NOTIFIED WHEN A NOTICE WAS SENT TO ME.. BUT WHEN I CALLED I WAS TOLD ONLY FORD HAS THAT INFORMATION. SO IS A CATCH TWENTY TWO. WARRANTY OFFERED BY FORD IS SUPPOSE TO BE FOR 10 YEARS AND 150,000 MILES. SO I FALL UNDER WARRANTY BUT CANNOT PROVE I DIDN'T RECEIVE NOTICE AND IS THEIR EXCUSE FOR NOT WANTING TO RE-IMBURSE ME FOR REPAIR. *TR
Suspension, Jun 17, 2008
SPRING BROKE ON FRONT END OF CAR- SHREDDED TIRE THAT ISN'T EVEN A YEAR OLD. MECHANIC INFORMED ME HE HAD THE SAME YEAR & MODEL OF CAR WITH SAME PROBLEM. I ASKED IF A RECALL WAS ISSUED HE SAID HE COULD NOT LOCATE ANY. *TR