2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Aug 10, 2002
VEHICLE HAS BEEN IN MULTIPLE DEALERSHIPS, IN TX AND IN AR AND STILL NOTHING HAS BEEN FIXED. THE SUSPENSION HAD BEEN REPLACED DUE TO BENT STRUTS FAULTY SHOCKS. THE BRAKES HAVE BEEN REDONE ON 4 SEPERATE OCCASSIONS AND STILL SQUEAL AND GRIND. THE TRANSMISSION LASTED 6 MONTHS THIS TIME AND IS BEING REPLACED AS I TYPE. THERE IS A WIERD METAL NOISE COMING FROM THE FROM RIGHT SIDE ON ACCELERATION. ALL OF THE RECALLS HAVE BEEN COMPLETED. DID HAVE A BURNING SMELL WHICH THE DEALERSHIP COULD NOT DUPLICATE. EXCESSIVE WIND NOISE FROM THE DRIVER SIDE WINDOW. WHICH THE DEALERSHIP BLAMES ON AFTERMARKET WIRING. WHICH WOULD HAVE NOTHING TO DO WITH THE WIND NOISE. THE CAR NOW SWAYS ON THE FREEWAY AS IF THE WIND IS PUSHING THE CAR AROUND WHEN THERE IS NO WIND. EVERYONE THAT WE SPEAK TO CANNOT HELP ME. THE PEOPLE WILL PULL THE CAR UP ON OASIS AND THAT MAKE COMMENTS LIKE "OH MY GOD" AND "I HAVE NEVER SEEN ANY FOCUSES WITH THIS MANY PROBLEMS" I WAS A LOYAL FORD PERSON. I OWN NUMEROUS FORDS. INCLUDING A 94 COBRA, 97 EXPEDITION, 86 SVO, 67 GT390, AND NUMEROUS OTHERS AND THIS IS VERY DISCOURAGING. THE FUEL PUMP HAS BEEN REPLACED AND ON A RECENT TRIP I HAD TO DO 3 TUNEUPS ON THE CAR JUST TO GET WHERE I WAS GOING. OIL WAS LEAKING INTO THE SPARK PLUG HOLES FROM SOMEWHERE. THE CAR SURGES TO NO END. IT IS JUST UNBELIEVABLE. THE CAR HAS BEEN TO VARIOUS DEALERSHIPS AND MECHANIC SHOPS 20+ TIMES AND IS STILL MESSED UP. I AM JUST GLAD I GOT THE 100K MILE WARRANTY. I WOULD LIKE FORD TO BUY ME OUT OF THIS PIECE. I CANNOT AFFORD TO TRADE IT IN. MY GIRLFRIEND IS A FT STUDENT. SO WE ARE SURVIVING ON MY INCOME ALONE. ANY HELP WOULD BE APPRECIATED
Suspension, Aug 6, 2002
I WOULD LIKE TO FILE A COMPLAINT REGARDING MY FORD FOCUS ZX3 RIGHT FRONT SUSPENSION IS MAKING A LOUD CLUNCKING NOISE WHEN I PUT THE VEHICAL IN REVERSE/DRIVE. I'M CONCERN AFTER READING THAT THIS VEHICLE FRONT SUSPENSION CAN COLLAPSE.INVESTIGATION: PE02-044. *AK
Suspension, Jul 30, 2002
WHEEL BEARING ON LEFT WHEEL WERE MAKING A SQUEEKING NOISE. TOOK TO DEALER AND THEY REPLACED THE WHEEL BEARING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Jul 24, 2002
WHILE DRIVING OVER 60MPH VEHICLE WILL VIBRATE. CONTACTED DEALER. HAD WHEEL ALIGNED, BUT PROBLEM STILL OCCURRED. *AK
Suspension, Jul 22, 2002
SINCE THIS CAR WAS BOUGHT NEW OFF THE SHOWROOM FLOOR, WE HAVE HAD SUSPENSION PROBLEMS. WE HAVE HAD THE TIRES REPLACED 7 TIMES NOW AND WILL SOON HAVE TO HAVE THEM REPLACED AGAIN DUE TO SEVERE TIRE WEAR. ALIGNMENT HAS BEEN SUSPECT AT ALL TIRE CHANGES AND WARRANTY HAS BEEN VOIDED ON 3 SETS OF TIRES DUE TO MISALIGNMENT. ALIGNMENT HAS BEEN DONE SEVERAL TIMES BY FORD AND BY PRIVATE SHOPS. ALIGNMENT WAS EVEN SET OUT OF SPEC. BY FRIENDSHIP FORD (BRISTOL TN) TO CORRECT THE PROBLEM OF SEVERE TIRE WEAR. TO MY KNOWLEDGE, IF A VEHICLE HAS TO BE SET OUT OF SPEC. TO CORRECT A PROBLEM, THERE IS SOMETHING WRONG WITH THE CAR IN THE FIRST PLACE. WE WERE TOLD HOWEVER, BY RUSTY WALLACE FORD (NEWPORT TN) THAT OUR DRIVING HABITS WERE JUST TOO ROUGH AND THEY PROCEDED TO TELL ME HOW TO DRIVE. I DO NOT RACE THE CAR OR DRIVE LIKE A MANIAC AND SHOULDNT HAVE TO DRIVE 25MPH TO AVOID REPLACING TIRES EVERY 20000 MILES. I HAVE SINCE HAD TO REPLACE THE LEFT REAR WHEEL BEARING THAT LOCKED UP ALSO RUINING THE SPINDLE, AND REAR BRAKE PADS DUE TO THE BRAKES ON THE LEFT REAR WHEEL LOCKING UP. IT SEEMS SORT OF QUESTIONABLE TO ME THAT I HAVE HAD SO MUCH TROUBLE OUT OF THAT ONE WHEEL, THE SAME ONE THAT WAS RECALLED DUE TO THE SLIGHT PROBLEM OF IT COMING OFF THE CAR. MY MOTHER AND I OWN AN INVENTORY SERVICE AND DRIVE THE CAR AS MANY AS 3000 MILES A MONTH AND SOMETIMES MORE, SO OUR WARRANTY WAS USED UP QUICKLY AND ALL OF OUR PROBLEMS OTHER THAN THE TIRES HAVE COME AFTER THE WARRANTY ENDED. I DO NOT HAVE A PROBLEM WITH SPENDING MONEY TO REPAIR OUR VEHICLE AS I KNOW NOTHING LASTS FOREVER, BUT SOME OF THESE PROBLEMS ARE GLARING AND FORD SEEMS TO BE LOOKING OVER THEM. PLEASE INVESTIGATE THE PROBLEMS WITH THE BRAKES TIRES AS I HAVE FOUND THAT I AM BUT ONE OF MANY WITH PROBLEMS WITH THIS FORD PRODUCT. I HAVE FOUND A WEBSITE THAT YOU MAY WANT TO LOOK INTO.....WWW.FORDFOCUSBRAKEPROBLEMS.COM. PLEASE TAKE A LOOK AND I BELIEVE YOU WILL AGREE THIS NEEDS TO BE LOOKED INTO. THANKS.
Suspension, Jul 18, 2002
REAR WHEEL BEARINGS NEED TO BE REPLACED DUE TO SOME NOISE COMING FROM REAR WHILE CONSUMER IS DRIVING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Suspension, Jul 18, 2002
FRONT MCPHERSON STRUTS WERE REPLACED DUE TO VEHICLE MAKING CLUNKING NOISES WHEN MAKING TURNS AT LOW SPEEDS OR AT HIGH SPEEDS. CONTACTED DEALER, AND DEALER REPLACED STRUTS, BUT SOLUTION DID NOT WORK.*AK
Suspension, Jul 18, 2002
REAR WHEEL BEARINGS FAILED AT 55,000 MILES. FORD REFUSED TO MAKE REPAIR UNDER RECALL .FORD REFUSED TO SELL ME THE IMPROVED OR REDESIGNED WHEEL BEARING PARTS, BUT INSTEAD WOULD ONLY ALLOW ME TO PURCHASE ANOTHER SET OF THE SAME DESIGN BEARINGS THAT ALREADY DEMONSTRATED THAT THEY ARE SUBJECT TO EARLY FAILURE, AS THEY HAD ALREADY DEMONSTRATED BY FAILING AT 55,000 MILES. I AM NOW DRIVING A FORD VEHICLE THAT HAS BEEN PROVEN TO BE SUBJECT TO UNEXPECTED AND PREMATURE WHEEL BEARING FAILURES BECAUSE IT ENCOMPASSES AN ADMITTED FLAWED COMPONENT, THIS EXPOSES ME AND OTHERS DRIVERS ON THE ROAD TO AN UNWARRANTED RISK INVOLVING VEHICULAR SAFETY AND POTENTIAL PERSONNEL INJURY TO MYSELF AND OTHERS THAT COULD INCLUDE A CATASTROPHIC EVENT. IN THE INTEREST OF PERSONNEL AND PUBLIC SAFETY AND TO DEMONSTRATE ADEQUATE CORPORATE RESPONSIBILITY, I FEEL IT IS FMCS RESPONSIBILITY TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. WHAT I WANT:1) FMC SHOULD REPLACE THE FLAWED COMPONENTS (REAR WHEEL BEARING ASSEMBLIES) WITH THE NEW APPROVED DESIGNED COMPONENTS AT THEIR COST, ON A RECALL OR OTHER BASIS. 2) FMC SHOULD REIMBURSE ME FOR MY COSTS TO PURCHASE AND INSTALLATION OF THE DEFECTIVELY DESIGNED REAR WHEEL BEARING ASSEMBLIES PRESENTLY ON THE CAR. 3) I STRONGLY SUGGEST THAT FMC SHOULD REVIEW AND REVISE AS NECESSARY THEIR INTERNAL PROCEDURES AND POLICIES TO CORRECT THIS TYPE PROBLEM WITH OTHER APPLICABLE FOCUS OWNERS.
Suspension, Jul 8, 2002
WHILE TRAVELING AT 75 MPH VEHICLE STARTED TO JERK REAL HARD. CONSUMER IT WAS HARD TO GET OVER TO THE SIDE OF THE ROAD. TOWED TO DEALER . LEFT REAR WHEEL WAS FALLING OFF. CONSUMER FELT IT WAS DUE TO DEFECTED BEARINGS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Jul 8, 2002
WEAK SPRING FRONT. DEALER REPLACED SPRINGS, SHOCK MOUNTS, SHIELDS, AND BEARINGS ON 10/13/2001. ON 02/07/2002 DEALER REPLACED BEARING ASSEMBLY, MOUNTING ASSEMBLY AND DAMPER ASSEMBLY FOR SHOCK ABSORBER 'BINDING'. ON 05/23/2002 DEALER REPLACED MOUNTING ASSEMBLY AND BEARING ASSEMBLY FOR SHOCK ABSORBER. ALSO INSTALLED CORRECTION KIT FOR 'LOOSE' STABILIZER END. WITH ALL THE ABOVE REPAIRS, I HAVE TO HAVE THE CAR REPAIRED FOR THE FOURTH TIME BECAUSE IT'S HAVING THE SAME SYMPTOMS AS THE PREVIOUS THREE TIMES.*AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Latches/locks/linkages, Jul 8, 2002
PURCHASED MY CAR IN 2000. MY CAR CURRENTLY HAS 51,000 MILES ON IT NOW. SINCE THAT TIME, I HAVE PURCHASED TWO BRAND NEW SETS OF TIRES AND HAVE HAD MY CAR ALIGNED TWO TIMES.. IHAVE ALSO NEEDED MY TRUNK LATCH REPLACED AND ALTHOUGH MY BRAKES HAVE BEEN REPLACED THEY CONTINUE TO SQUEAL. RECENTLY, WHILR DRIVING ON AN INTERSTATE MT CAR SPUTTERED AND SHUT DOWN. I WAITED TWO HOURS AT WHICH POINT IT WAS ABLE TO BE DRIVEN. I TOOK IT TO FORD AND THEY BELIEVED I NEED MY FUEL PUMP REPLACED. THIS OCCURRED ONE MORE TIME APPROXIMATELY THREE DAYS LATER.*AK
Suspension, Jun 28, 2002
RIGHT WHEEL FEEL OFF WHILE PULLING INTO A PARKING LOT. DEALER NOTIFED AND STATED THAT FRONT WHEEL BEARING FAILED, AND NEEDED TO BE REPLACED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Jun 20, 2002
AT 65MPH REAR PASSENGER SIDE WHEEL BEARING SNAPPED, CAUSING TIRE TO COME OFF OF VEHICLE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Suspension, Jun 19, 2002
PE 02 044/FRONT SUSPENSION FRONT COIL SPRING; WHILE DRIVING OVER THE RAILROAD TRACKS AT 5 MPH LEFT FRONT COIL SPRING BROKE. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Jun 18, 2002
WHILE DRIVING 65 MPH VEHICLE WAS WOBBLING IN REAR. VEHICLE TAKEN TO DEALER, AND THEY HAD TO REPLACE REAR WHEEL BEARING/ SPIDER AND DRUM. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
Suspension, Electrical system, Jun 18, 2002
WHILE DRIVING AT HIGH SPEEDS ALL LIGHTS ON THE DASH STARTED BLINKING. VEHICLE WAS SHAKING AND ENGINE DIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Gasoline, Power train, Jun 17, 2002
GAS MILEAGE IS POOR ON THIS SIZE VEH--MOTOR KICKS INTO NEUTRAL WHILE DRIVING AT HIGHER SPEEDS. DEALER KEEPS TELLING ME THERE IS NO PROBLEM/CANNOT DUPLICATE, 4 INCIDENTS, THIS IS VERY FREIGHTING. ESPECIALLY IN HEAVY TRAFFIC & CANNOT GET OFF THE ROAD FAST. BRAKES WEAR BETWEEN 16000 AND 18000 MILES WITH NORMAL DRIVING. THE MOTOR BELT HAD TO BE REPLACED AT 22000 MILES. THIS NEVER HAPPENED SO SOON WITH ANY VEHICLE I HAVE EVER OWNED. REPAIRS AND SERVICES ARE VERY EXPENSIVE, MANY SAFETY RECALLS AND PRODUCT WARNINGS THAT TAKE TIME TO REPAIR. THE DEALER HAS A PROBLEM MAKING SURE THE PARTS ARE AVAILABLE WHEN I MAKE AN APPOINTMENT. THE WHEEL BEARINGS HAVE BEEN REPLACED SEVERAL TIMES AND SOUND LIKE THEY MAY BE GOING BAD AGAIN! I DO NOT FEEL SAFE IN THIS VEHICLE. WHAT IF SOMETHING FAILS WHILE MYSELF OR MY FAMILY ARE IN THIS VEHICLE. THIS VEHICLE HAS DEPRECIATED AT SUCH A DRASTIC RATE, THAT I WOULD BE WISE TO TRADE IT FOR ANOTHER VEHICLE. I FEEL IT IS IN DIRECT RELATION TO ALL THE SAFETY ISSUES WITH THIS VEHICLE. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763169
Steering, Suspension, Service brakes, Hydraulic, Visibility, Jun 16, 2002
I WORK FOR A GOODYEAR CO. AND EVERYTIME THERE IS A PROBLEM I HAVE ONE OF OUR TECHS. CHECK IT OUT FOR ME. FIRST IT WAS THE BRAKES I WAS TAKING MY CHILDREN TO THE MOVIES,AS I WAS TURNING INTO THE PARKING SPACE I HEARD A GRINDING NOISE.THE NEXT DAY AT WORK I HAVE AUTO TECH. INSPECT MY BRAKES I HAD LESS THAN 10% LEFT ALL AROUND AND THE FRONT ROTORS WERE CRACKED! MY CHILDREN AND I COULD HAVE DIED! I TOOK THE CAR TO THE DEALER TO MARINA FORD THEY REPLACED FRONT ROTORS,PADS AND REAR SHOES. THREE WEEKS LATER PADS WERE DOWN TO 10% I DID NOT BOTHER GOING BACK TO THE DEALER. OUR TECH. AT MY PLACE OF EMPLOYMENT REPLACED MY BRAKES WITH GOOD QUALITY PADS AND SHOES. I HAD TH ISIDE PANEL REPLACED,THE WINDSHIELD WIPER MOTOR REPLACED AND THE RIGHT FRONT WHEEL BEARING REPLACED! NOW MY LEFT FRONT TIE-ROD IS BENT,MY CAR SHUTS OFF WHEN THE GAS IS AT THE 3/4 MARK AND WHEN MAKING RIGHT TURNS,THE EMISSION LIGHTS UP AND THE CAR STOPS! THIS IS A PROBLEM CAR THE FORD FOCUS. I FOUND A WEB SITE AND THER IS OVER A THOUSAND CONSUMERS WHO ARE NOT PLEASED WITH THEIR FOCUS TOO!
Suspension, Jun 13, 2002
WITHOUT WARNING FRONT TIRES ARE WEARING OUT. DEALER HAS BEEN NOTIFIED. MECHANIC STATED FRONT SUSPENSION UNIT IS CAUSING UNBALANCED WEAR ON FRONT TIRES.*AK *TT
Suspension, Jun 11, 2002, crash
WHILE DRIVING 35 MPH VEHICLE HIT GRAVEL ON SIDE OF ROAD AND SLID INTO GUARDRAIL. DEALER DETERMINED LOWER CONTROL ARM WAS BROKEN.*AK
Suspension, Service brakes, Hydraulic, Power train, Latches/locks/linkages, Jun 8, 2002
SINCE THE PURCHASE OF MY FORD FOCUS 2000, IT HAS BEEN SUBJECTED TO RECALLS FOR WHEEL BEARINGS, PANELING, AND THE MASTER CYLINDER. ADDITIONALLY, THE TRUNK LATCH HAD TO BE REPLACED AND THE COMPUTER REPROGRAMMED. SINCE LATE SEPT. 2000, THE ENGINE DIES AT APPROX. 45/MPH WHEN I PRESS THE CLUTCH TO DOWNSHIFT FROM 5TH GEAR, SLOWING FROM A HIGHER SPEED. ON AUG. 21, 2001, I TOOK THE THE CAR TO MAROONE FORD IN MARGATE, FLORIDA BECAUSE IT HAD STALL (DIED) TWICE IN ONE DAY. THE MECHANIC SAID THERE WAS NOTHING WRONG WITH THE CAR AND SAID THAT I DIDN'T KNOW HOW TO DRIVE IT PROPERLY. I CONTACTED FORD MOTOR DISPUTE SETTLEMENT BOARD AND THEY CAME OUT AND DROVE WITH ME. THE CAR DID NOT STALL AT THAT TIME, AND HE ADVISED ME THAT I DIDN'T KNOW HOW TO DRIVE THE CAR! I BELIEVE I HAVE BEEN LIED TO BY FORD AND BY THEIR REPRESENTATIVE, MAROONE FORD, MARGATE. I HAVE COPIES OF LETTERS THAT I SENT TO MAROONE FORD, AND TO THE BOARD OF DIRECTORS AT MAROONE FORD AS WELL AS A COPY OF THE INITIAL DISPUTE SETTLEMENT BOARD APPLICATION. I HAVE COMPLAINED OVER AND OVER AGAIN THAT I FEAR FOR MY SAFETY, AND THAT I WANT FORD TO EITHER FIX MY VEHICLE OR GIVE ME A SAFE CAR. I WAS A FULL-TIME NURSING STUDENT AT FLORIDA ATLANTIC UNIVERSITY IN BOCA RATON, FLORIDA WHEN THIS STARTED, I AM NOW A REGISTERED NURSE STILL DRIVING AN UNSAFE VEHICLE. I WOULD APPRECIATE YOUR HELP.*AK
Suspension, Vehicle speed control, Jun 7, 2002
THE ACCELORATOR CABLE STUCK ON THE VEHICLE CAUSING THE RPM'S TO INCREASE AND THE VEHICLE NOT TO STOP. BECAUSE OF VERY CAREFUL DRIVING, NO ONE WAS INJURED. FORD CLAIMS THIS IS A "MINOR PROBLEM". SECONDLY, PHIL LONG REPLACED SOME FRONT SUSPENSION PARTS BECAUSE THEY WERE DEFECTIVE. FROM THAT DAY THE VEHICLE HAS HAD EXCESSIVE FRONT END NOISE.*AK
Suspension, Jun 7, 2002, crash
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, Power train, Visibility, Jun 7, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Suspension, Service brakes, Hydraulic, Power train, Jun 5, 2002
C V JOINT AND SHAFT FELL APART WHEN THE CAR WAS PUT IN REVERSE LEAVING DRIVEWAY. PIECES THROW EVERYWHERE.WHEEL BEARINGS MELTING TO REAR DRUMS . BACK DRUMS REPLACED AND ALL 4 WHEEL BEARINGS. DOOR LOCK SYSTEM REPLCED AFTER STOP WORKING. *AK