2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Feb 15, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 FORD FOCUS WITH 98,000 FAILURE MILEAGE AT 30 MPH SHE HEARD A DRAGGING SOUND AND THE VEHICLE BEGAN TO SMOKE FROM THE FRONT PASSENGER AND DRIVER SIDES. THE SMOKE AND DRAGGING GOT WORSE, THEREFORE, THE CONTACT RETURNED HOME. THE VEHICLE WAS RAISED, AND THE CONTACT NOTICED THAT BOTH DRIVER AND PASSENGER COIL SPRINGS WERE BROKEN. THE VEHICLE HAS BEEN REPAIRED. *AK THE CONSUMER STATED ORIGINAL COIL SPRINGS WERE SENT BACK TO FORD TO ASSIST IN POSSIBLE REIMBURSEMENT, HOWEVER THE FORD FOCUS WAS NOT LISTED IN THE RECALL NOTICE PROVIDED. UPDATE 05/04/07 *TR
Suspension, Feb 6, 2007
FRONT PASSENGER SPRING BROKE, SEPARATED FROM THE MOUNTING BRACKET, EMBEDDED THE END OF THE SPRING INTO THE TIRE WHICH PUNCTURED IT. VEHICLE REQUIRED TOWING FOR REPAIR. I WAS NOTIFIED OF AN "EXTENDED WARRANTY" ON THE PROBLEM AND SUBMITTED A CLAIM TO THE LOCAL DEALERSHIP FOR REIMBURSEMENT. AFTER 5 MONTHS OF FOLLOW-UP, I FINALLY RECEIVED A CHECK FOR THE REPAIRS. *JB
Suspension, Jan 2, 2007
DRIVING ON RT 80 AT 65 MPH THE PASSENGER FRONT COIL SPRING FAILED CAUSING THE COIL SPRING TO RUB ON THE TIRE AND DAMAGE IT. HOWEVER, THE BF GOODRICH SIDEWALL WAS STRONG ENOUGH TO ALLOW THE CAR TO BE DRIVEN SLOWLY TO A FORD DEALER ABOUT 1.5 MILES AWAY. BOTH FRONT COIL SPRINGS WERE THEN REPLACED PER THE EARLIER NHTSA AGREEMENT WITH FORD. THE COIL SPRINGS WERE LEFT WITH DEALER. AS THE COIL FAILURE COULD HAVE CAUSED A HIGH SPEED BLOW OUT, IN MY OPINION, FORD SHOULD REPLACE ALL 2000 TO 2003 FOCUS FRONT COIL SPRING IN STEAD OF FREE REPLACEMENT WHEN THEY FAIL PER FORD'S 03M02 CUSTOMER SATISFACTION PROGRAM. *JB
Suspension, Nov 30, 2006
DT*: THE CONTACT STATED THERE WAS A WHIZZING NOISE HEARD WHEN THE VEHICLE WAS DRIVEN 5 MPH AND FASTER AND WHEN THE VEHICLE WAS TURNED TO EITHER DIRECTION. THE NOISE INCREASED OVER TIME. THE SERVICE DEALER INSPECTED THE VEHICLE, AND DETERMINED THE PROBLEM WAS THE WHEEL BEARINGS IN BOTH FRONT WHEELS. THE MANUFACTURER WAS NOTIFIED AFTER THE CONTACT RECEIVED TSB # 630347 (01B85) ABOUT THE SUSPENSION: FRONT: WHEEL BEARING.
Suspension, Wheels, Nov 18, 2006
A "GRINDING" NOISE WAS HEARD WHEN BRAKES WERE APPLIED. INSPECTED BRAKES - FOUND NO PROBLEM. WITHIN A FEW DAYS THE GRINDING NOISE TURNED INTO A CONSTANT "GROWLING"/ "RUMBLING" NOISE. RE-INSPECTED WHEELS/ BRAKES AND FOUND DRIVERS SIDE REAR WHEEL TO BE LOOSE / WOBBLE (LUG NUTS WERE PROPERLY TORQUED). CLOSER INSPECTION REVEALED THAT THE HUB/ WHEEL BEARING ASSEMBLY HAD "SIGNIFICANT PLAY". WHILE THE CAR WAS JACKED UP THE DRIVERS SIDE REAR WHEEL WOULD GO FROM "EASILY SPUN TO NEARLY LOCKED UP". THE "REAR BEARING RETAINING CAP RECALL" WAS PERFORMED ON THIS CAR YEARS AGO - WE ARE THE ORIGINAL OWNER OF THIS CAR.*JB
Suspension, Fuel system, Gasoline, Oct 31, 2006
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON DRY ASPHALT, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 15 MINUTES, AND WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE FUEL PUMP HAD STOPPED FUNCTIONING. THE DEALER REPLACED THE PUMP ON TWO SEPARATE OCCASIONS, HOWEVER THE PROBLEMS PERSISTED. THE FRON STABILIZER BAR AND FUEL FILTER WERE REPLACED. UPDATED 11/16/06. *JB
Suspension, Oct 14, 2006
BOTH DAUGHTER AND MYSELF OWN 2000 AND A 2001 FORD FOCUS BOTH HAVE FRONT END NOISE AND VIBRATION VERY LOUD AND SHAKY WERE TOLD IT IS THE BEARINGS IM CONCERNED AND OUTRAGED FORD DEALER SERVICE SAYS THERE IS NOTHING WRONG AND THERE ARE NO RECALLS ON OUR VEHICLES HELPPPPPPPPPPPP IM SCARED WE ARE GOING TO HAVE A WRECK. *M
Suspension, Engine and engine cooling, Electrical system, Vehicle speed control, Aug 19, 2006
EARLY ON I HAD ISSUES WITH STALLING BUT JUST THOUGHT IT TO BE WEIRD FOR THE CAR WOULD TURN BACK ON..WOULD POWER DOWN WHILE DRIVING THEN I COULD START IT OVER AGAIN. WASN'T UNTIL RECENTLY IT BECAME AN ISSUE THAT WORRIED ME WHEN I WAS ON A TRIP AND IT DID IT 3 TIMES IN A ROW AND IT WOULDN'T START ON THE SECOND TIME BUT THEN DID ON THE THIRD TRY. I HAD BEEN PULLING OUT INTO HEAVY TRAFFIC WHEN CAR JUST DIED.. EVERYTHING WENT DEAD. TONIGHT MY ENGINE LIGHT CAME ON AND I STARTED SEARCHING THE NET LOOKING FOR REASONS WHY WHEN I CAME ACROSS THE STALLING ISSUES WITH THE FORD FOCUS 2000. I HAVE ALSO ENCOUNTERED MULTIPLE PROBLEMS WITH THE CAR OVER THE YEARS AND UNTIL RECENTLY HAVE STAYED UNDER 50,000 MILES. I ALSO HAD THE LOCKING OF THE IGNITION WHICH WAS REPLACED BY THE DEALING BUT LAST TIME I TOOK THE CAR IN FOR THE REAR BEARINGS THEY TOLD ME MY CAR WAS NOT ONE OF THE 21 STATES IT HAD ISSUES WITH. I SEE THEY HAVE NOW INCLUDED THAT TO GO INTO ALL 50 STATES. AT THIS POINT I AM REALLY SCARED TO DRIVE THIS CAR ANYMORE AND WAS JUST GETTING READY TO DO AN OUT OF STATE DRIVE WHICH I AM PUTTING ON HOLD. I'VE HAD OTHER ISSUES THAT ARE NOTHING COMPARED TO THE CAR STALLING OUT IN TRAFFIC.. IT JUST STOPS.. STEERING FREEZES BRAKES LOCK.. ITS A MESS AND A DANGER TO MY CHILD'S LIFE AND MINE. THE LATEST PROBLEM OF STALLING PLUS THE GAS PRESSURE SEEMS TO BE AN ISSUE.. I PRESS ON THE GAS AND IT SEEMS TO SPUTTER AS IF THE CAR WASN'T GETTING ENOUGH GAS AND ALMOST DIES.. I THOUGHT MAYBE MY CLUTCH WAS GOING OUT BUT THAT DOESN'T SEEM TO BE THE CASE. IT HAS NOT BEEN A CAUSE OF AN ACCIDENT THANK GOODNESS BUT HAVE COME VERY CLOSE. THIS IS A DANGER TO OTHER DRIVERS AND TO MYSELF. *JB
Suspension, Aug 6, 2006
WHILE LEAVING A PARKING LOT, CROSSED A SPEED BUMP, AT 5 MPH, HEARD A LOUD CLUNK AND THE CAR WOULD NOT EASILY MOVE. CAR WAS TAKEN TO A REPAIR FACILITY ON A FLATBED. GARAGE DETERMINED THAT THE LEFT FRONT COIL SPRING BROKE AND BOUND UP ON THE LEFT FRONT TIRE. THE LEFT FRONT COIL SPRING WAS REPLACED, AS WELL AS THE LEFT FRONT SWAY LINK, WHICH WAS ALSO DAMAGED BY THE BROKEN SPRING. THE BROKEN SPRING IS AVAILABLE FOR INSPECTION. *JB
Suspension, Aug 4, 2006
WHILE HAVING THE CAR SERVICED AT A 'BIG-BOX' SERVICE DEPARTMENT ON JULY 16,2006 ,IT WAS LOWERED TO THE FLOOR,WITH A LOUD BANG...THE RIGHT FRONT COIL SPRING HAD SNAPPED , WITH A PART WEDGING THE "NEW" FRONT TIRE AGAINST THE INNER PANEL..THE OTHER PART OF THE SPRING DAMAGED THE STRUT ASSEMBLY..THE SERVICE MANAGER TOLD ME TO CONTACT A TOWING COMPANY --BECAUSE THE CAR COULD NOT BE DRIVEN.. WHEN MY TOW TRUCK DRIVER SAW THE CAR AND DRAGGED IT OFF THE LIFT ..HE REPLIED TO ME THAT I WAS LUCKY IT DID NOT HAPPEN AT 65 MPH OR I WOULD HAVE BEEN HISTORY.. NOW, EVEN WITH ALL--ALL NEW PARTS I DON'T KNOW IF I WILL EVER FEEL SAFE DRIVING IT..*NM
Suspension, Jul 27, 2006
THE FRONT LEFT COIL SPRING ON MY CAR SNAPPED AND LODGED IN THE FRONT LEFT WHEEL, CAUSING IT TO SEIZE WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR CAME TO A RAPID HALT, AND IF I WASN'T IN THE RIGHT LANE WHEN THE INCIDENT OCCURRED, AN ACCIDENT MIGHT HAVE RESULTED. A FEW DAYS BEFORE, I HAD HEARD A SNAPPING SOUND FROM THE LEFT SIDE OF MY CAR, BUT I NOTICED NO IMMEDIATE SYMPTOMS. FORD HAS DETERMINED THAT THE COIL SPRING WAS IMPROPERLY MANUFACTURED, BUT NO RECALL WAS PERFORMED. FORD'S RESPONSE (CAMPAIGN 03M02, IN RESPONSE TO INVESTIGATION EA 02-023) WAS NOT ADEQUATE FOR THE FOLLOWING REASONS: 1. FORD'S RESPONSE STATES THAT THE SPRING FAILURE WILL CAUSE "SUSPENSION NOISE, POSSIBLY ACCOMPANIED BY SAGGING OF ONE SIDE OF THE VEHICLE." CLEARLY, THE FAILURE THAT I EXPERIENCED WAS NOT CONSIDERED WHEN DETERMINING IF THE SITUATION WARRANTED A RECALL. 2. FORD DID NOT NOTIFY ME THAT IT KNEW THAT THE FRONT COIL SPRINGS WERE DEFECTIVE. THIS LEFT ME WITHOUT THE INFORMATION THAT I NEEDED TO RECOGNIZE THE FAILURE AND PREVENT FURTHER PROBLEMS. 3. THE SPRING WAS INSPECTED BY THE DEALER 7 MONTHS BEFORE THE ACCIDENT, BUT THE CORROSION WAS NOT SPOTTED. THIS INDICATES THAT THE DEALERS WERE NOT MONITORING THE SPRING, DESPITE THE FACT THAT I LIVE IN A HIGH-CORROSION AREA. *JB
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Fuel system, Other, Power train, Electrical system, Jul 20, 2006
I WAS DRIVING MY FORD FOCUS & THE FRONT COIL SPRING BROKE WHILE I WAS DRIVING THE FRONT END OF THE CAR COLLAPSED ON THE FRONT TIRE. I WAS DRIVING 65 MILES AND HOUR SECONDS BEFORE I FORTUNATELY SLOWED DOWN TO A STOP...NOTICED A NOISE LIKE A FLAT TIRE, SOMETHING DID NOT FEEL RIGHT JUST BEFORE IT COLLAPSED ON THE ROAD, I AGAIN THANK GOD, I DECIDED TO TURN AROUND TO GO BACK HOME & IMMEDIATELY UPON THAT TURN AROUND THE CAR COLLAPSED. THESE RECALLS SAFETY CAMPAIGNS ARE RISKING MY LIFE, BUT TERRIFIES ME FOR MY NEWLY DRIVING SON BEHIND THE WHEEL. AS IF THAT IS NOT BAD ENOUGH, I NOW HAVE TO FILE THIS COMPLAINT ALSO. ELECTRICAL SYSTEM IGNITION---UNABLE TO REMOVE KEY....CAR WAS UNABLE TO BE TOWED CAR LOCKED UP..STEERING EVERYTHING. COST OF REPAIR WAS QUOTED FROM $382.00 FROM FORD SERVICE DEALER...MEANWHILE THE HUGE INCONVENIENCE CAR PARKING FEES..FOR BEING IN A PUBLIC PARKING LOT.
Suspension, Jul 6, 2006
I WAS PARKING WHEN I HEARD A NOISE. THE COIL SPRING ON THE RIGHT FRONT HAD BROKEN. I DROVE TO A GAS STATION AND HAD IT REPAIRED. *JB
Suspension, Service brakes, Hydraulic, Jun 22, 2006
I WAS GOING ABOUT 15 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD. SOON AFTER I BEGAN TO HEAR A CLICKING NOISE WHEN I WOULD TAKE TURNS. AFTER BRINGING THE CAR TO A MECHANIC I WAS TOLD THAT BOTH FRONT COIL SPRINGS HAD SHATTERED. AFTER HAVING THESE FIXED AS THEY WERE UNDER EXTENDED WARRANTY BY THE MANUFACTURER I AM TOLD THAT COINCIDENTLY I HAVE NEW FRONT SUSPENSION AND ABS ISSUES WHICH THOUGH MOST LIKELY WERE CAUSED BY THE COIL STRING MALFUNCTION WILL NOT BE COVERED AS SUBSEQUENT DAMAGE AND I AM ON MY OWN. HAD THE DAMAGE TO THE COIL SPRING NOT OCCURRED THERE WOULD HAVE BEEN NO ISSUES WITH THE ABS OR FRONT SUSPENSION. *JB
Suspension, Jun 20, 2006
BROKEN SPRING IN FRONT OF 2000 FORD FOCUS. LEADING TO OTHER UNSAFE CONDITIONS ON THE CAR. STRUT BEARINGS,CONTROL LINKS UNSTABLE STEERING VIBRATION. *JB
Suspension, Jun 14, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THERE WAS A LOUD POP AS THOUGH SOMETHING HIT UNDERSIDE THE VEHICLE. THE STEERING THEN PULLED TO THE RIGHT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED BOTH FRONT COIL SPRINGS FRACTURED AND THE SPRINGS WERE REPLACED.
Suspension, Jun 13, 2006
LEFT FRONT SUSPENSION SPRING BROKE AFTER RIDING OVER A MANHOLE COVER AT LOW SPEED. THE VEHICLE MADE A GRINDING NOISE AND IT WAS PARKED IN THE NEAREST PARKING GARAGE. THE DAMAGED TIRED HAD TO BE REMOVED AND REPLACED WITH THE SPARE TO MOVE THE CAR BACK OUT OF THE PARKING GARAGE TO BE TOWED. THIS TIRE WAS ALSO DAMAGED (HOWEVER, THE DAMAGE WAS LESS SEVERE). THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP. THE COIL SPRING CLEAVED UNDER THE RUBBER SHIELDING AND DAMAGED THE LEFT FRONT TIRE. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE PUNCTURED AND CAUSED SIGNIFICANT DAMAGE AND POSSIBLY INJURY/DEATH. *NM
Suspension, Apr 12, 2006
MY CAR A 2000 FORD FOCUS HAD A FRONT SPRING BREAK IN (2) PLACES CAUSING DAMAGE TO THE STRUT AND THE CAR WAS NOT SAFE TO DRIVE. I TOOK IT TO A LOCAL GOODYEAR STORE AND HAD BOTH SPRINGS AND STRUTS REPLACED ALONG WITH A FRONT END ALIGNMENT. THE COST WAS $800 FOR ALL. I HAVE SAVED THE SPRINGS TO RETURN FOR EXAMINATION. BOTH SPRINGS HAVE A SLEEVE ON THEM ABOUT (6)INCHES AT THE TOP AND BOTTOM. THE AREA AROUND THE SLEEVE HAS COLLECTED DIRT AND CAUSED CORROSION (RUST) TO EAT THROUGH THE SPRING TO THE POINT IT BREAKS. THIS COULD VERY WELL BE A SAFETY ISSUE DEPENDING ON HOW FAST YOU WERE DRIVING WHEN IT OCCURS. I WAS GOING 25 IN A RESIDENTIAL AREA WHEN IT BROKE. I WOULD LOG TO LOG THIS COMPLAINT AS I AM SURE FROM LOOKING AT THE DEFECTIVE PARTS THAT OTHERS WILL ALSO BE EXPERIENCING THE SAME DAMAGE. I HAVE OWNED THE CAR FOR ABOUT 6 YEARS. PLEASE LET ME KNOW HOW I SHOULD PROCEED. I CAN PROVIDE PICTURES IF DESIRED. REGARDS GARY YOUNG
Suspension, Apr 3, 2006
EXITING THE HIGHWAY THERE WAS A LOUD POP FROM THE FRONT DRIVERS SIDE WHEEL WELL. BELIEVED I HAD HIT SOMETHING BUT THERE WAS NOTHING IN THE MIRROR. SOUND CONTINUED WHEN THE WHEEL WAS TURNED FROM HARD LEFT TO HARD RIGHT. JACKED CAR TO SEE IF SOMETHING WAS STUCK BEHIND TIRE AND WHEN WEIGHT WAS LIFTED FROM SUSPENSION SPRING WHICH WAS BROKEN SHIFTED AND MADE CONTACT WITH TIRE. IF I HAD HIT A BUMP WHEN/OR AFTER SPRING BROKE IT WOULD HAVE PUNCTURED TIRE CAUSING LOSE OF CONTROL. *NM
Suspension, Apr 3, 2006
DT*: THE CONTACT STATED WHILE IN REVERSE COMING OUT OF A PARKING SPACE AT 1MPH A NOISE WAS HEARD RUBBING AGAINST THE TIRE. UPON INSPECTION, THE CONTACT DETERMINED THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE PART WITH THE RUBBER SEAL IN THE COIL SPRING RUSTED CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED CONTACTING THE NHTSA TO FILE A COMPLAINT. THE MANUFACTURER HAS NOT BEEN ALERTED.
Suspension, Mar 20, 2006
WHILE DRIVING MY 2000 FORD FOCUS SEDAN UPON EXITING THE PARKWAY SATURDAY EVENING MARCH 18, 2006, I HEARD A LOUD THUD FROM WITHIN THE FRONT END, LIKE SOMETHING HAD SNAPPED. NOTHING LOOKED TO BE WRONG. A SHORT TIME LATER, THE VEHICLE STARTED TO EMANATE A LOUD HIGH-PITCHED GRINDING NOISE AND THEN A LOT OF SMOKE. WHAT HAPPENED IS THE FRONT RIGHT WHEEL SUSPENSION SPRING SNAPPED OFF THE STRUT AND GORGED A DEEP TROUGH OR GROOVE IN MY TIRE. FORTUNATELY THE TIRE WAS BRAND NEW. IF THIS HAD HAPPENED WHILE I WAS DRIVING ON THE PARKWAY A FEW MINUTES BEFORE, NO DOUBT THE TIRE WOULD HAVE BLOWN AND SENT ME CAREENING OUT OF CONTROL. MY MECHANIC PUT THE CAR UP ON A LIFT SO I COULD TAKE PHOTOGRAPHS. MY MECHANIC IS MAKING THE REPAIRS TODAY. HE REPORTS THE STRUT SPRING BROKE IN THREE SEPARATE PLACES. THE FRONT TIRE IS DESTROYED AND RENDERED TOTALLY USELESS. THE ODOMETER READING IS 66,662 MILES. THE DEFECTIVE PARTS WILL BE RETAINED AND MADE AVAILABLE FOR PHYSICAL INSPECTION. I AM SENDING MY PHOTOS AS AN ATTACHMENT WITH MY E-MAIL MESSAGE TO THE NHTSA AT THEIR FOLLOWING ADDRESS: WEBMASTER@NHTSA.DOT.GOV I HAVE NEVER EXPERIENCED THIS TYPE OF MECHANICAL FAILURE IN ANY OTHER VEHICLE MAKE OR MODEL AND I HAVE BEEN DRIVING CONTINUOUSLY SINCE 1965. YOU WILL OBSERVE THAT A NUMBER OF IDENTICAL MECHANICAL FAILURES INVOLVING THE FORD FOCUS STRUTS AND SPRINGS ARE POSTED BY OTHERS AT THE NHTSA WEB SITE. *JB THE MECHANIC INFORMED THE CONSUMER THE FRONT STRUT BROKE WHICH CAUSED THE FRONT COIL SPRING TO BREAK INTO THREE PIECES. UPDATED 04/04/06. *JB UPDATED 05/25/06*JB
Suspension, Feb 16, 2006
HAD CAR TOWED AFTER LOUD NOISE COMING FROM FRONT END. FRONT COIL SPRING BROKE WHILE CAR WAS PARKED(??). DEALER REPLACED THE SPRING AT NO CHARGE UNDER RECALL 03M02B (COIL SPRING CORROSION WARRANTY EXTENSION). DEALER SAID COULD NOT REPLACE REST OF COIL SPRINGS UNTIL/UNLESS THEY BREAK. IS IT DANGEROUS TO DRIVE AROUND WITH POSSIBLY DEFECTIVE COIL SPRINGS? *JB
Suspension, Jan 25, 2006
ALWAYS NOTED A RATTLING, WHICH I WAS TOLD WAS A STRUT NOISE, BUT NOTHING WAS WRONG. TWO WEEKS AGO THE RIGHT SIDE STRUT SPRING BROKE AND NEARLY DESTROYED A TIRE. HAD TO BE TOWED, AND THEN HAD SPRING REPLACED. 10 DAYS LATER THE LEFT SIDE SPRING BROKE AS I ENTERED DRIVEWAY. MANY RELIABLE SOURCES HAVE INFORMED ME THAT THERE WAS NO WAY A 2000 VEHICLE WITH 67,000 MILES SHOULD HAVE THESE PROBLEMS. THE WARRANTY EXPIRED. . BOTTOM LINE WAS THAT FORD USED EITHER INFERIOR OR DEFECTIVE SPRINGS ON A IMPORTANT PART OF THE CAR.*AK
Steering, Suspension, Service brakes, Hydraulic, Electrical system, Exterior lighting, Seats, Jan 20, 2006
DT: THE CONSUMER STATED THERE WERE MULTIPLE PROBLEMS WITH THE VEHICLE. THE BRAKES MAKE NOISES AND PULSATED WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHERE THE BRAKE LIGHT SWITCH AND IGNITION CYLINDER SWITCHES WERE REPLACED. THE DEALER ALSO TURNED THE DRUMS, REPLACED THE BRAKE PADS AND RESURFACED THE FRONT ROTORS. THERE WAS A VIBRATION IN THE FRONT END WHEN BRAKING. THE LOWER BALL JOINT, RIGHT WHEEL BEARINGS, RIGHT FRONT SWAY BAR LINK, BONE SOCKET, STEERING RACK COLUMN AND TIE ROD ENDS WERE REPLACED IN AN ATTEMPT TO REMEDY THE PROBLEM. THE TAIL LIGHT COVERS RETAINED MOISTURE AND CONDENSATION BUILT UP. THE DEALER REPLACED THE TAIL LIGHT COVERS AND FUSES THAT WERE BLOWN DUE TO THE MOISTURE. LASTLY, THE CONTACT NOTICED THE REAR SEAT WAS LOOSE AND UPON INSPECTION THE DEALER DISCOVERED AN ANCHOR AND HINGE PROBLEM. THE BACK HINGE AND PILLAR WERE REPLACED. *JB
Suspension, Jan 3, 2006
MY 2000 FORD FOCUS BEGAN MAKING A VERY LOUD RUMBLING NOISE ALONG WITH A GRINDING NOISE WHILE DRIVING DOWN THE ROAD. I TOOK IT INTO MY MECHANIC AND HE SAID THAT BOTH REAR WHEEL BEARINGS WERE TOTALLY SHOT AND THE REAR WHEELS OF THE CAR WERE ABOUT TO FALL OFF. I CALLED FORD CUSTOMER CARE AND THEY SAID THAT SINCE THE CAR WAS OUT OF WARRANTY THERE WAS NOTHING THEY WERE WILLING TO DO. THIS WAS IN SPITE OF THE FACT THAT THE CAR HAD BEEN PREVIOUSLY RECALLED FOR THIS PROBLEM. I FEEL THAT THIS IS A SERIOUS AND LIFE THREATENING SAFETY DEFECT. *JB