2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Dec 28, 2005
DT*: THE CONTACT STATED WHILE DRIVING AT 70 TO 75 MPH THE VEHICLE STARTED TO SWAY. WHEN HE CHECKED THE VEHICLE TO SEE WHAT WAS WRONG HE FOUND THE REAR WHEEL WAS LOOSE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THEY SAID THE REAR WHEEL BEARING AND WHEEL SHAFT WORE OUT AND NEEDED TO BE REPLACED. THERE WAS NHTSA RECALL CAMPAIGN 00V303000 IN 2003 CONCERNING THE REAR WHEEL BEARING, AND THE REMEDY REPAIRS WERE PERFORMED. THE MANUFACTURER WAS CONTACTED, AND THE VEHICLE HAS BEEN REPAIRED. *AK
Suspension, Wheels, Oct 24, 2005
MINE IS A FORD FOCUS 2000 SE. THE REAR WHEEL BEARING ON THE LEFT SIDE HAS GONE BAD AND NEEDS TO BE REPLACED ON MY VEHICLE. IT IS CAUSING A LOUD RUMBLING NOISE AT SPEEDS HIGHER THAN 20 MILE/HR AND WOBBLE AT SPEEDS HIGHER THAN 50 MILE/HR. APPARENTLY THIS IS A COMMON PROBLEM AND CAN LEAD TO THE WHEEL COMING OFF DURING MOTION. IT SEEMS LIKE THERE WAS A SERVICE CAMPAIGN BY THE FORD COMPANY (NHTSA CAMPAIGN ID 01I017000) TO ADDRESS THIS ISSUE. I ALSO NOTED NHTSA ACTION NUMBER PE 02016 FOR THIS SAME PROBLEM. I CONTACTED THE COMPANY TO BE TOLD THAT MY PARTICULAR VEHICLE (ACCORDING TO THE VIN NUMBER) WAS NOT SUPPOSED TO BE HAVING THIS PROBLEM AND THUS NOT PART OF ANY SERVICE CAMPAIGN OR RECALL. IT IS VERY UNFORTUNATE THAT THE COMPANY DOES NOT TAKE RESPONSIBILITY OF A COMMON SAFETY PROBLEM WITH THEIR VEHICLE, JUST BECAUSE IN THEIR ASSESSMENT IT IS NOT THEIR FAULT. I WAS WONDERING IF I CAN TAKE ADVANTAGE OF THE ABOVE MENTIONED SERVICE CAMPAIGN OR THE NHSTA ACTION NUMBER. *JB
Suspension, Engine and engine cooling, Oct 6, 2005
1) REAR WHEEL BEARINGS.. BOTH NEEDED TO BE REPLACED ON CAR WITH LESS THAN 62,000 MILES. FORD SAID NOT THEIR PROBLEM. 2) THERMOSTAT HOUSING MADE OUT OF PLASTIC, NEEDS TO BE REPLACED DUE TO CRACKING (FORD KNOW ABOUT THIS PROBLEM WILL NOT DO A RECALL). ENGINE LIGHT COMES ON EVERY 3 MONTHS. WILL NEVER BUY ANOTHER FORD AGAIN. TIRED OF PUTTING MONEY INTO WHAT WE THOUGHT WAS GOING TO BE A GOOD CAR. *NM
Suspension, Service brakes, Hydraulic, Equipment, Sep 28, 2005
WHEEL BEARINGS IN MY 2000 FORD FOCUS HAVE BEEN REPLACED 8 TIMES ALREADY. ALL PARTS HAVE BEEN FORD FACTORY PARTS. RECALL FROM 2000 ON THE WHEEL BEARINGS HAD BEEN PERFORMED IN 2001 BUT PROBLEM HAS PERSISTED. FORD MOTOR CO. HAS BEEN CONTACTED REPEATEDLY IN REGARDS TO THIS BUT NO ACTION HAS BEEN TAKEN. DEALERSHIP HAS ALSO BEEN CONTACTED BUT THE KEEP REFERRING BACK TO FORD. COPIES OF ALL REPAIR BILLS IS AVAILABLE. IT APPEARS THAT WHEEL BEARING #9 IS ABOUT TO GO ALSO. BREAKDOWN AS FOLLOWS: RIGHT REAR 3 TIMES LEFT REAR 2 TIMES RIGHT FRONT 2 TIMES LEFT FRONT 1 TIME IN ADDITION, REAR DRUMS HAVE BEEN REPLACED 3 TIMES ALREADY (ON THE AVERAGE OF EVERY 18-20 MONTHS). MOST RECENT REPLACEMENT OF WHEEL BEARING ON 3/4/05 CAN YOU PLEASE HELP! *JB
Suspension, Latches/locks/linkages, Sep 23, 2005
DT: HAD SERERALL ISSUES WITH THE VEHICLE ITS METAL CAUSES PREMATURE FAILURE. THE COIL SPRINGS HAD TO REPLACED .THEY BROKE AND THE REAR DOOR LATCHES WERE IN THE PROCESS OF DISINGRATING . THEY PUT IN WEATHER STRIPPING. THE REAR WHEEL BEARINGS MALFUNCTIONED. CONTACTED FORD, THEY DID TWO AFTER WARRENTY REPAIRS TO THE VEHICLE. FORD SAID IT NEEDED A NEW AXLE. THIS STARTED ON JULY 15, 2005. THERE WAS A REAL HIGH PITCH WHINING NOISE BEFORE DETERMINING THE PROBLEM WITH THE AXLE. *AK *JB
Suspension, Sep 6, 2005
THE RIGHT FRONT WHEEL BEARING GAVE OUT. THIS IS A KNOWN PROBLEM AND ONE OF THE TOP 3 PROBLEMS THAT PEOPLE HAVE BEEN ASKING FOR A RECALL ON THIS VEHICLE ALONG WITH THE IGNITION LOCK BREAKING. THE REAR WHEEL BEARING WAS RECALLED, BUT FORD WON'T RECALL THE FRONT. I HAVE NEVER HAD, NOR EVER KNOWN ANYONE WHO EVER HAD A WHEEL BEARING GIVE OUT ON A CAR, AND CERTAINLY NOT ONE ONLY 5 YEARS OLD. *NM
Suspension, Sep 6, 2005
DT: THE FRONT RIGHT PASSENGER SIDE COIL SPRINGS BROKE. WHEN THIS OCCURRED IT STOPPED THE CAR AND PUNCTURED THE RIGHT FRONT TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR BILL COST $1000. THE TIE ROD END WAS DAMAGED ALONG WITH THE STRUTS, UPPER BEARING PLATES, FRONT STABILIZER RINGS, TIRE, A NEW RIGHT SIDE AXLE, AND CONTROL ARM. THEY WERE REPLACED. THE MECHANIC SAID THERE WAS A CRACK IN THE FRONT COIL SPRINGS THAT CAUSED THE AFOREMENTIONED FAILURES. IN 11/04 THERE WAS A RECALL ON THE FRONT COIL SPRINGS AND THE CONSUMER WAS NOTIFIED BY RECALL LETTER. RECALL REPAIRS HAD ALREADY BEEN DONE IN APRIL WHEN THE INCIDENT OCCURRED. CONSUMER TOOK REPAIR BILL AND RECALL LETTER TO DEALER, AND THEY SUBMITTED IT TO FORD. HOWEVER, FORD SENT BACK A CHECK FOR $480 BUT NOT THE $1000 THE CONSUMER SPENT. THEY ONLY PAID FOR THE COILS AND SOME OTHER WORK, BUT CLAIMED THAT SOME OF THE OTHER REPAIRS WERE UNNECESSARY. THE CONSUMER WANTED TO FILE A COMPLAINT ATTEMPTING TO FORCE FORD TO PAY FOR ALL REPAIRS THAT WERE DONE. *AK *JB
Suspension, Aug 26, 2005
AT APPROXIMATELY 70,000 MILES, I NOTICED A CLUNKING NOISE WHILE TURNING. AFTER INVESTIGATING THE PROBLEM, MY HUSBAND NOTICED THAT THE DRIVER SIDE FRONT SPRING COIL WAS BROKEN. IF I WOULD HAVE CONTINUED TO DRIVE I'M SURE IT WOULD HAVE PUNCTURED THE TIRE. WE TOOK IT AND HAD THE SPRING COILS IN THE FRONT BOTH REPLACED. *JB
Suspension, Aug 24, 2005
DT: 2000 FORD FOCUS. THE CONSUMER COMPLAINED ABOUT THE REAR TIRES WEARING OUT ON FEBRUARY 12, 2003. BOUGHT TWO NEW TIRES FOR THE REAR. THE NEXT DAY I HAD A FOUR WHEEL TIRE ALIGNMENT. MARCH 31, 2003 TWO MORE NEW TIRES BLEW OUT, AND ON SEPTEMBER 23, 2003 WAS HAVING PROBLEM WITH ALIGNMENT, TWO TIRES WERE REPLACED. THE TIRE COMPANY SAID REAR END WAS OUT ALIGNMENT AND THEN WENT TO THE DEALERSHIP AND HAD A FOUR WHEEL ALIGNMENT AGAIN. IN NOVEMBER OR DECEMBER 2003 A NEW SET OF FOUR NEW TIRES WERE BOUGHT. THEN, IN JUNE 2004 TWO NEW TIRES WERE BOUGHT. THE CONSUMER WENT TO A NEW TIRE COMPANY AND IT TOOK THEM FOUR TIMES OF DRIVING CONSUMER'S CAR TO GET IT ALIGNED. WAS LOOKING ON THE INTERNET ABOUT RECALLS AND I FOUND INFORMATION ON SILENT VEHICLE RECALL. CALLED THE MANUFACTURER ABOUT THIS SILENT RECALL, THEY SAID THEY COULD NOT ASSIST CONSUMER ON THIS SILENT RECALL. THEN ,CALLED FORD WORLD HEADQUARTERS, THEY WERE STILL NOT TELLING ANYTHING ON THIS SILENT RECALL. CONSUME R FOUND TSB 03135 ON A CANADIAN WEBSITE BUT COULD NOT PULL UP ANY INFORMATION. *AK
Suspension, Aug 24, 2005
SUPPLEMENTAL INFORMATION REFERENCE NHTSA ODI # 10134021 THE AFOREMENTIONED ODI # IS THE THIRD IN A LINE OF SITUATIONS WHERE, IN MY OPINION, METAL FATIGUE HAS CAUSED A DEFECT. EXCESSIVE REGRIND MATERIAL IS BEING UTILIZED IN THE MANUFACTURE OF PARTS, LEADING TO PREMATURE WEAR/FAILURE AKA PLANNED OBSOLESSENCE. THE RH AXLE SUPPORT BEARINGS WOULD POSSIBLY HAVE NEVER FAILED HAD GOOD WORKMANSHIP PRACTICES AND STANDARDS BEEN IN PLACE AND UTILIZED. BEING A "PROUD FORD OWNER" ONLY SINCE 1969 I HAVE NEVER EXPERIENCED SUCH A RAPID / RAMPID PARTS FAILURE RATE. AS A SHOW OF GOOD FAITH, I EXPECT NOTHING LESS THAN FORD MOTOR COMPANY TO ABSORB ANY AND ALL COST OF REPLACING THE REAR AXLE IN MY 2000 FORD FOCUS. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. RESPECTFULLY, PAUL A. STADDEN
Suspension, Aug 5, 2005
BOTH FRONT COIL SPRINGS BROKE DURING NORMAL USAGE. THE SPRINGS, STRUTS AND ONE STRUT BEARINGS HAD TO BE REPLACED. *JB
Suspension, Aug 5, 2005
DT: 2000, FORD, FOCUS. CONTACT STATES THE WHEEL BEARING WAS HOWLING. THE VEHICLE ONLY HAD 47,000 MILES ON IT. HEARD THIS NOISE FOR ONE MONTH. HE THOUGHT IT WAS THE TIRES, BUT IT WAS NOT THE TIRES. TOOK VEHICLE TO AN AN INDEPENDENT SHOP, AND THEY TOLD HIM IT WAS THE REAR WHEEL BEARINGS, AND SHOWED HIM A SERVICE BULLETIN REGARDING THE REAR WHEEL BEARINGS WHICH DID DID NOT APPLY TO THIS VEHICLE. *AK
Suspension, Aug 5, 2005
DT: WITHOUT WARNING DRIVER'S SIDE FRONT COIL SPRING BROKE . RING THAT SITS ON TOP OF COIL SPRING THAT SUPPORTS THE CAR BROKE. HAS NOT GONE TO DEALER YET. MANUFACTURER HAS NOT BEEN CONTACTED.*AK THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER AND THEY INFORMED THE CONSUMER THAT THE PART HAD BEEN RECALLED. HOWEVER SINCE THE CONSUMER HAD THE PART REPAIR AT A NON-FORD DEALER THEY REFUSED TO REIMBURSE THE CONSUMER FOR THE REPAIRS. *NM
Suspension, Aug 3, 2005
1) NO KNOWN EVENTS LEAD UP TO THE FAILURE. WE HAD NO WARNING. WE DID NOTHING UNUSUAL. 2) WE WERE DRIVING AND HEARD A LOUD NOISE. WE HADN'T RUN OVER ANYTHING AND THE CAR APPEARED FINE. UPON TAKING IT TO BE LOOKED AT WE FOUND THAT WE NEEDED A NEW SPRING. WE ALSO FOUND OUT THAT THIS IS A VERY COMMON PROBLEM IN THE 2000 FOCUS AND ALSO THAT THE FORD TAURUS HAD THE SAME PROBLEM. HOWEVER THE TAURUS WAS GIVEN A SAFETY RECALL. I WAS INFORMED BY MY MECHANIC THAT HAD THE SPRING PUNCTURED MY TIRES SIDEWALL, I WOULD HAVE BLOWN A TIRE AND COULD HAVE LOST CONTROL OF THE VEHICLE, WHICH, EVEN AT LOWER SPEEDS IS UNDESIRABLE. 3) THE MECHANIC PUT IN A NEW SPRING, BUT THINKS THAT THE OTHER SPRING MAY BE MORE VULNERABLE NOW HAVING BEARED THE EXTRA LOAD. ALSO, HE SAYS OUR STRUTS MAY HAVE BEEN COMPROMISED AS WELL... I DON'T HAVE A LOT OF MONEY SO HE REPLACED THE SPRING ON THE FRONT PASSENGER SIDE AND THAT IS ALL FOR NOW. *NM
Suspension, Service brakes, Hydraulic, Aug 2, 2005
CONSUMER IS AFRAID TO DRIVE THE 2000 FORD FOCUS DUE TO ALL THE PROBLEMS THAT HAVE DEVELOPED WITH THIS VEHICLE.***NO ANSWER REQUIRED***.*MR THE REAR BRAKES, DRUMS AND SHOCKS WERE REPLACED. *JB
Suspension, Jun 30, 2005
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. BEARING ON THE UPPER TI ROD FROZE UP
Suspension, Jun 25, 2005
DURING A ROUTINE DRIVING, THE FRONT RIGHT SPRING OF MY 2000 FORD FOCUS, SIMPLY BROOK. AS A RESULT, THE FRONT SHOCK WAS TILTED TO THE RIGHT. I HAD TO REPLACE BOTH SPRINGS AND SHOCKS. I WAS VERY LUCKY IT OCCURED WHEN I WAS DRIVING IN THE CITY AT 25 MILES PER HOUR, OTHERWISE I COULD BE INVOLVED IN AN ACCIDENT. ON NOVEMBER 2004 FORD ISSUED AN EXTENDED WARRANTY FOR THESE FRONT SPRINGS SAYING THAT " PORTION OF THE FRONT COIL SPRINGS MAY NOT HAVE RECEIVED ADEQUATE CORROSION PROTECTION WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE SPRING." I HAVE CALLED FORD DEALERSHIP TO FIX THE PROBLEM, BUT THEY WANTED ME TO PAY FOR THE EXPENSES, SAYING THAT IT IS NOT A RECALL. ANY REQUESTS FOR A REFUND WERE DENIDED. PLEASE, I NEED YOUR HELP. THANK YOU.
Suspension, Jun 16, 2005
FRONT PASSENGER SIDE COIL SPRING BROKE AND THE SHARP EDGE OF THE SPRING (CREATED BY THE BREAK) STUCK INTO MY TIRE CAUSING A FLAT. THE CAR CAME TO A GRINDING HAULT. I WAS TRAVELING AT ABOUT 5-10 MPH, TURNING DOWN A SIDE STREET. I HAD BEEN ON THE HIGHWAY 2 MINUTES EARLIER. IF THIS HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS PROBABLY RESULTING IN SERIOUS INJURY OR DEATH. WHEN I TALKED TO THE SERVICE TECH. AT MY LOCAL DEALER HE TOLD ME THAT IT WAS A RECALL ITEM BUT FORD DID NOT SEND OUT NOTICES AND THEY WERE FIXING THE PROBLEM CARS WHEN THEY COME IN BROKEN. THE LOCAL FORD DEALER REPLACED BOTH FRONT SPRINGS AND THE ONE TIRE THAT WAS DAMAGED.
Suspension, Jun 9, 2005
WHILE DRIVING, ROLLED OVER HIGH-SPEED SPEED BUMP AT ABOUT 25 MPH, HEARD A LOUD NOISE. AFTERWARDS, RIGHT FRONT OF CAR MADE VERY LOUD CLICKING NOISE AS IF IT WERE BINDING DURING SHARP TURNS AT LOW SPEEDS. UPON FURTHER INSPECTION, FOUND RIGHT FRONT COIL SPRING BROKEN. BOTH SPRINGS HAD PORTIONS OF THE BLACK COATING MISSING, EXPOSING RUSTY STEEL. UNCERTAIN IF DRIVER'S SIDE SPRING BROKEN. BROKEN RIGHT FRONT SPRING TILTED INWARDS, DID NOT CONTACT TIRE.
Suspension, Jun 8, 2005
DT: FRONT COIL SPRING BROKE ON PASSENGERS SIDE, THE SPRING WAS LOCKED ON THE TIRE AND RUINED THE TIRE. GOODYEAR HAD NEVER SEEN ANYTHING LIKE THAT, AND FORD SAID THEY NEVER HAD ONE COME IN LIKE THAT. GOODYEAR SAID IT COULD HAVE BEEN ANYTHING THAT MADE IT BREAK. *AK
Suspension, Electrical system, May 30, 2005, fire
EVENTS, JUST NORMAL DRIVING. SWAY BAR LINK DISCONNECTED CAUSING SHARP RIGHTWARD PULL AT HIGHWAY SPEED. CONTINUED SMELLING OF ELECTRICAL BURNING FROM DASH PANEL WITH INTERMITTENT INSTRUMENT FAILURE, AND AIRBAG LIGHTS FLASHING. SMOKE CAME FROM THE VENT SYSTEMS A COUPLE TIMES, BUT NO FIRE NOTICED AS OF YET. NOTHING HAS BEEN DONE TO CORRECT FAILURE, COSTS TOO MUCH FOR ME TO HAVE FORD DIAGNOSE THE PROBLEM, $500+ FOR DASH LABOUR COSTS TO PULL IT AND INSPECT.
Suspension, May 3, 2005
CONTACT STATES: RIGHT FRONT COIL SPRING BROKE, CAUSING LOSS OF CONTROL, DAMAGING RIGHT FRONT TIRE. *AK
Suspension, May 2, 2005
CONTACT STATES; CONTACT WAS ON FREEWAY AND HEARD A POPPING OR CRACKING NOISE IN THE FRONT END. TRIED TO PUT INTO GEAR, MADE SAME NOISE. HAVE BEEN IN CONTACT WITH DEALER AND THERE WAS A RECALL ON THE FRONT SPRING, CORRISION PROBLEM. DRIVING 65 OR 70, WHEN INCIDENT HAPPENED.
Suspension, May 1, 2005
I HAVE HAD THE INSIDE FRONT WHEEL BEARING REPLACED AT 50000 MILES. I AM AT 61000 NOW AND THE SOEM THNG NEEDS TO BE DONE AGAIN. I THINK THE SAME PROBLEM THAT WAS RECALLED ON THE REAR WHEEL BEARINGS IS AFFECTING THE FRONT WHEEL BEARINGS. THE SEAL CORRODES AND AND THE BEARINGS GO BAD. I HAVE ALSO HAD BOTH OUTSIDE WHEEL BEARINGS REPLACED AT 50000 MILES. I HAVE HAD THEM DONE OUTSIDE OF FORD AT MY OWN MECHANIC DUE TO PRICE. THE INSIDE WHELL BEARING WAS A FORD PART AND WAS DIFFICULT TO COME BY, MY MECHANIC NEED MY VIN NUMBER TO GET THE PART. I HAVE NOT HAD ANYTHING DANGEROUS OCCUR BECAUSE OF THIS BUT IT MAKES A REALLY LOUD HUMMING SOUND WHILE IN MOTION. *AK
Suspension, Apr 29, 2005
PE02-044 IS THE INVESTIGATION NUMBER... THIS IS INFORMATION WITH A LINK TO PICTURES TO SHOW HOW LUCKY I WAS NOT TO BE DRIVING. THIS CAN HAPPEN WITHOUT WARNING. FORD AGREED TO FIX IT. I HAVE MY TIRE REPLACED AS WELL, HOWEVER THIS SHOULD HAVE BEEN RECALLED FOR INSPECTION. THERE WAS A LETTER SENT, BUT I, AS A SECOND OWNER OF THE VEHICLE USED HAD NO WAY TO KNOW IT WAS A POSSIBILITY. HOW MANY MORE PEOPLE ARE DRIVING THESE CASE AS LEASE TURN INS AND HAVE NO IDEA OF THE POTENTIAL. PLEASE MAKE THIS A RECALL. I WAS LUCKY, IF I WAS DRIVING ON THE HIGHWAY, I COULD HAVE BEEN IN TROUBLE. COPY OF MY LETTER TO TRANSPORT CALIFORNIA. I HAVE RECENTLY HAD BOTH MY FRONT SPRINGS FAIL IN MY 2000 FOCUS ZX3. THE RIGHT ONE FAILED AND PUNCTURED THE TIRE. UPON INSPECTION, THE LEFT ONE WAS ALSO SHOWN CRACKED. THE SPRING PENETRATED MY RIGHT FRONT TIRE AND DESTROYED IT AS I REVERSED. WHAT IS CONCERNING ME, IS THERE WAS NEVER A RECALL ON THIS ISSUE. I AM TRYING TO OBTAIN INFORMATION FROM FORD REGARDING THIS. AFTER SOME RESEARCH, I HAVE FOUND A LETTER FROM FORD REGARDING AN EXTENSION OF WARRANTY FOR SPRINGS FOR 10 YEARS, 150000 MILES.*AK I WAS VERY LUCKY. IF THIS SPRING FAILURE OCCURRED WHILE DRIVING AT HIGHWAY SPEED, THE AFFECT ON STEERING AND CONTROL WOULD HAVE BEEN INCREDIBLE. NOT TO MENTION THE DAMAGE TO THE CAR AFTER WARDS. IF THIS IS A KNOW ISSUE, THERE SHOULD BE A RECALL TO HAVE THESE ITEMS FIXED, NOT JUST REPLACED AFTER FAILURE (I AM NOT SURE IF THEY WILL REPLACE MINE YET). LINKS TO DAMAGE IN PICTURES: HTTP://WWW.HPPHOTO.COM/SERVLET/COM.HP.HPGUESTLOGIN?USER NAME=DAWEZILLA&PASSWORD=26544160