2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Sep 21, 2004
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A LOUD NOISE LIKE AIR PLANE. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED WHEEL BEARING NEEDED TO BE REPLACED. CONSUMER INDICATED SHE WAS STILL WAITING FOR DEALERSHIP TO REPLACE THE WHEEL BEARING. *AK
Suspension, Sep 17, 2004
2000 FORD FOCUS, RIGHT FRONT COIL SPRING BROKE. CAR ONLY HAD 44,849 MILES ON IT WHEN THIS OCCURRED. THE COIL LOOKED "VERY" OLD AND WORN FOR THAT NEW OF A VEHICLE. HAS THIS BEEN A PROBLEM FOUND ON THESE VEHICLES. IF THIS WOULD HAVE HAPPENED ON A HIGHWAY VS A PARKING LOT, THERE WOULD PROBABLY BEEN A HORRIFIC ACCIDENT. *AK
Suspension, Sep 10, 2004
FRONT COIL SPRING BROKE, LEADING TO TIRE PUNCTURE. *AK
Suspension, Sep 10, 2004
BELOW IS THE EMAIL I JUST SENT TO MY LOCAL DEALER WHERE I BOUGHT MY CAR NEW. YESTERDAY WE TALKED ABOUT THE REPLACEMENT OF MY FRONT SPRINGS AND STRUTS ON MY 2000 FOCUS, VIN#[XXX], AS MY PASSENGER SIDE FRONT SPRING BROKE. OBVIOUSLY, I THINK WE BOTH FEEL THAT THIS SHOULDN'T HAPPEN WITH ONLY 41,655 MILES ON THE CAR. I WENT ON LINE AND DISCOVERED THAT THIS HAS BEEN A PROBLEM WITH THIS MODEL AND IN FACT A REPLACEMENT PROGRAM, 03M02, WAS INITIATED TO DEAL WITH IT BUT MINE IS NOT ONE OF THE VIN'S AFFECTED. I CALLED FORD THIS MORNING AND THEY ARE FORWARDING MY REPORT TO THE ENGINEERING DEPARTMENT. THEY INDICATED THAT THEY WERE IN SOME WAY GOING TO BE CONTACTING THE LOFINK SERVICE DEPARTMENT ABOUT THE VEHICLE. WOULD YOU LET ME KNOW, AS SOON AS YOU RECEIVE ANY INFORMATION FROM THEM, IF THEY ARE OFFERING ANY ADJUSTMENT TO ME FOR THE APPROXIMATE $359 COST ESTIMATE YOU GAVE ME. ALSO, WHAT WOULD BE THE TOTAL COST OF: (1)REPLACING JUST THE ONE SPRING OR (2) BOTH SPRINGS WITHOUT REPLACING THE STRUTS AT THIS TIME IN EITHER CASE. I AM SENDING A COPY OF THIS EMAIL TO THE NHTSA AND TO THE CENTER FOR AUTO SAFETY.*AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Engine and engine cooling, Sep 7, 2004
WHEN DRIVING MORE THAN 20 MPH THE WHOLE FRONT END SHOOK VIOLENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB ALTENATOR REPLACED STILL HAVING PROBLEMS. ENGINE WILL ONLY ALLOW THE VEHICLE TO DRIVE 20 MPH. *TC
Suspension, Aug 31, 2004
THE FRONT COIL SPRING WAS RUBBING/CUTTING INTO THE FRONT PASSENGER SIDE TIRE. *AK THE COIL SPRING HAD FRACTURED AND BECAME WEDGED AGAINST THE TIRE. THIS FAILURE LEFT THE VEHICLE INOPERABLE BECAUSE IT RESTRICTED MOVEMENT AND STEERING. *SC *JB
Suspension, Aug 26, 2004
LEFT REAR BEARINGS ARE HOWLING, THERE HAS BEEN A RECALL ON CARS MADE AT THE WAYNE STAMPING PLANT WHERE MY CAR WAS MADE, AND IN THE TIME FRAME MY CAR WAS MADE. I NEVER RECEIVED A RECALL NOTICE. I HAVE CALLED THE DEALER AND THERE ARE UNWILLING TO REPAIR AT THEIR COST. IN MANY OTHER STATES FORD REPLACES THE WHEEL BEARINGS. THE RESULT OF A NON-REPAIR IS THE WHEEL SEPARATING FROM THE CAR. I AM PETITIONING TO HAVE MY CAR INCLUDED IN THE RECALL. 2000 FORD FOCUS VIN #[XXX]. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspension, Service brakes, Air, Aug 13, 2004
PURCHASED 2000 FORD FOCUS 7/2000 2/00 SAFETY RECALL ON REAR WHEEL BEARINGS INDICATES LOUD GRINDING CLUNKING NOISE. 1/01 RECALL ON THE A-PILLAR TRIM PANELS COMPLAINED ABOUT MY REAR BRAKES SQUEAKING CAUSEWAY FORD MANAHAWKIN NJ FOUND NOTHING HOWEVER THEY REPLACED REAR BRAKES AND ROTATED TIRES 10/01 RECALL WIPER MOTOR PACK I COMPLAINED ABOUT FRONT BRAKES SQUEAKING FORD CLEANED AND DEGLAZED FRONT BRAKE PADS AND DID ANOTHER TIRE ROTATION 12/01 RECALL REAR WHEEL BEARINGS CONSTANT WOBBLE AND GRINDING NOISE FROM REAR TIRES SQEAK CONTINUES ON BRAKES 6/02 HUMMING NOISE FROM TIRES ROAD TEST CONFIRMS NOISE COMING FROM FRONT LEFT TIRE THEY ROTATED MY TIRES NOISE CONTINUES FORD SAY I NEED NEW TIRES I AM AT 31,000 MILES 7/02 GOT A FLAT FIRESTONE REPAIRED PATCHED TIRE WAS "OK" 8/02 POWER STEERING PUMP TO BE REPLACED 10/02 CONTINUING LOUD NOISE IN REAR TRACED TO FAILED BEARING FORD SAYS THEY DID SERVICE ON A PREVIOUS RECALL. 10/02 LOUD HUMMING NOISE IN FRONT FORD INSPECTION REVEALED A CHOPPY TIRE THEY ROTATED TIRES FRONT TO BACK 10/02 AT 38,400 MILES PURCHASED 4 FIRESTONE TIRES 3/03 RECALL PINCH BOLT 5/03 BRAKES CONTINUE TO SQUEAK, GRIND, TURNS OUT FRONT ROTORS ARE SHOT AT 48,000 MILES REPLACED FRONT ROTORS COMPLETE FRONT DISC BRAKE JOB BENDIX BY TRANZ CONNECTION 8/03 ALTERNATOR TO BE REPLACED CAR DIES WHILE DRIVING, STUCK IN MASS. FOR 4 DAYS PRECISION AUTO BODY. 12/03 CHECK ENGINE LIGHT ON DOESNT GO OUT BROUGHT TO FIRESTONE NEED TO RESET COMPUTER 12/03-12/04 CAR IS STALLING CLOSE TO 1/4 OF A TANK OF GAS, I ATTRIBUTE THIS TO NOT HAVING ENOUGH GAS IN CAR AND TRY TO AVOID 12/04 RECALL ON FUEL PUMP 2/04 LOWER RADIATOR HOSE CLAMP TO BE REPLACED 7/04 LOUD HUMMING GRINDING NOISE WHILE DRIVINGBRING TO FIRESTONE FIND A CRAKED COIL SPRING CAN LEAD TO THE TIRE SEPERATING FROM THE CAR FRONT RIGHT WHEEL NEEDS STRUT ASSEMBLY WITH COIL SPRING MOUNT BEARING BELLOW WITH ALINGMENT BACK BREAKS LEAKING WHEEL CYLINDER. *AK
Suspension, Aug 8, 2004
BOTH REAR WHEEL BEARINGS NEED REPAIR. LOUD NOISES FROM THE WHEEL BEARINGS. BREAKS NEEDED REPAIR AT 35,000 MILES (GRINDING). EW TIRES AT 40,000 MILES (BOTH FRONT AND BACK). *AK I HEARD ON CAR TALK THAT WHEELS OF THE EARLIER MODELS OF FORD FOCUS'S ACTUALLY FALL OFF!
Suspension, Aug 8, 2004
I HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. I TURNED INTO MY PARKING SPACE AND HEARD A SUDDEN CLUNK. AFTER TAKING THE VEHICLE TO THE DEALER, WAS TOLD THAT IT WAS THE RIGHT FRONT COIL SPRING THAT BROKE. SERVICE TECHNICIAN STATED THAT IF RIGHT ONE NEEDED TO BE REPLACE, THE LEFT ONE ALSO NEEDED TO BE REPLACED, ALONG WITH A FRONT AND BACK END ALIGNMENT. IT IS A GOOD THING THAT THIS DID OT HAPPEN ON THE FREEWAY, AS THE COIL SPRING COULD HAVE PUNCTURED MY TIRE AND RESULTED IN A SERIOUS CAR ACCIDENT.*AK
Suspension, Jul 27, 2004
I WAS DRIVING ON THE EXPRESSWAY AT ABOUT FIVE IN THE AFTERNOON ON MAY 20, 2004 AT THE BEGINNING OF RUSH-HOUR IT WAS SUNNY, AND I WAS DRIVING AT ABOUT 70 MPH. SUDDENLY, I STARTED TO SMELL AND SEE SMOKE ON THE FRONT RIGHT SIDE OF THE CAR. I STARTED TO PULL OVER INTO THE RIGHT LANE. THEN, THE TIRE WENT, AND I BRAKED AS I WAS PULLED OFF INTO THE SHOULDER. UPON EXAMINING THE TIRE, I FOUND THAT IT HAD BEEN SHREDDED. I TRIED TO THEN CHANGE THE TIRE, WHEN I NOTICED THAT THE COIL SPRING BROKE OFF AND PUNCTURED THE TIRE. CONSEQUENTLY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. I HAD TO PAY FOR THE COIL SPRINGS ON BOTH SIDES TO BE REPLACED ALONG WITH THE NEW TIRE AND THE BALANCING. *AK
Suspension, Jul 26, 2004
FRONT RIGHT COIL SPRING FRACTURED WITH THE LOWER PORTION PIERCING THE FRONT RIGHT TIRE, RESULTING IN NO STEERING WHILE DRIVING ON THE INTERSTATE AT 60 MPH.I CONTACTED FORD AND THEY ACTED LIKE THEY HAVE NEVER HEARD OF THE PROBLEM. SEVERAL HUNDRED DOLLARS LATER THE VEHICLE HAS BEEN REPAIRED.
Suspension, Jul 26, 2004
RIGHT FRONT PASSENGER'S SIDE COIL SPRING FAILED AT BOTTOM OF SPRING UNDERNEATH PLASTIC SLEEVE. SPRING FAILED AT LOW SPEED IN PARKING LOT.*AK
Suspension, Jul 23, 2004
FRONT COIL SPRINGS FAILED ON 2000 FORD FOCUS. *MR THE VEHICLE WAS IN MOTION WHEN THE FRONT SPRINGS FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND ENDED UP IN THE MIDDLE OF A FLAT FIELD. THE CONSUMER HAD TWO FRIENDS THAT EXPERIENCED THE SAME PROBLEM. *SC *JB
Suspension, Jul 14, 2004
WHILE DRIVING 25 MPH FRONT COIL SPRINGS CRACKED IN HALF. AS A RESULT, DRIVER SIDE TIRE WAS PUNCTURED. NO IMPACT REPORTED. *AK
Suspension, Jul 7, 2004
2000 FORD FOCUS SE, WHILEDRIVING 35 MPH AROUND A TURN WHEN THE FRONT RIGHT COIL SPRING BROKE. I ENED UP IN A FIELD JUST MISSING A GRAUD RAIL. I HAVE NOT FIXED THE CAR YET DO TO MONEY. I FIND IT ODD THAT FORD IS RECALLING 2000 FOCUS FOR THIS PROBLEM BUT MY CAR LIKE MANY OTHERS IS NOT BEING RECALLED DUE TO THE FACT IT WAS NOT ASSEMBLED IN A CERTAIN PLANT. COIL SPRINGS ARE NOT MADE AT ASSEMBLY PLANTS AND FORD SHOULD KNOW THAT IF MORE THEN ONE CAR NOT MADE IN THAT PLANT IS HAVING THE SAME PROBLEM THAT MAYBE THEIR SPRINGS GOT SENT TO OTHER PLANTS. *AK
Suspension, Jul 4, 2004
FRONT END CREAKING, CRUNCHING, GRINDING AND/OR RATTLING NOISE FROM THE FRONT SUSPENSION WHILE DRIVING AT SLOW SPEEDS AND/OR WHILE TURNING. *AL
Suspension, Jun 28, 2004
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. SPRING WEDGED AGAINST FRONT TIRE MAKING THE CAR INOPERABLE.*AK
Suspension, Jun 22, 2004
[1] 2000 FORD FOCUS ZX3, 27,500 MILES, NO KNOWN EVENTS PRIOR TO FAILLURE [2] WILE DRIVING AT 65 MPH ON I-65 THE PASSENGER SIDE FRONT SUSPENSION SPRING FAILED, DROPPED INTO THE WHEEL AND SHREDDED THE TIRE. VEHICLE SHOOK VIOLENTLY BORDERING ON BEING OUT OF CONTROL. LIFTING THE ACCELERATOR ALLOWED THE CAR DECREASE IN SPEED AND WAS BROUGHT TO THE SIDE OF THE ROAD. TOW AND DELAY OF 24 HOURS TO SECURE PARTS ENSUED. COIL SPRING WAS FOUND TO HAVE FAILED ADJACENT TO A METAL PLATE THAT RECEIVED THE SPRING AS PART OF THE STRUT ASSEMBLY, AT AN AREA CONTAINED IN A PLASTIC SLEEVE. [3] COIL SPRING, STRUT AND TIRE REPLACED. PARTS PHOTOGRAPHED IN PLACE PRIOR TO REPAIR, SPRING AND STRUT RETAINED.*AK
Suspension, Jun 20, 2004
I OWN A 2000 FORD FOCUS THAT IS 3 1/2 YEARS OLD AND HAS DEFECTIVE REAR WHEEL BEARINGS. THEY WERE REPLACED 2 TIMSE ON THE REAR LEFT AND 1 TIME ON THE RIGHT REAR WHILE UNDER WARRANTY. JUNE 3RD THE REAR WHEEL BEARING STARTED MAKING A NOISE SO TOOK IT TO A GARAGE WHERE THEY SAID I HAD BAD REAR WHEEL BEARING AND I IMMEDIATELY TOOK IT TO HAGERSTOWN FORD WHO CONFIRMED ON JUNE 4TH 2004 THAT BOTH REAR BEARING WERE BAD AND THAT IT WAS NO LONGER COVERED UNDER WARRANTY. I COULD HAVE LOST BOTH WHEELS AND BEEN IN A SERIOUS ACCIDENT AND THESE PARTS HAVE BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. FORD WOULD NOT COVER THE REPAIR AND THIS CAR HAS ACCORDING TO THEIR RECORD HAD 3 LEFT REAR BEARINGS REPLACED AND 2 REAR RIGHT BEARINGS REPLACED BY FORD. HOW CAN THEY KEEP PUTTING DEFECTIVE PARTS THAT ARE A SAFETY ISSUE ON CARS AND NOT TAKE RESPONSIBILITY FOR IT . *AK
Suspension, Jun 5, 2004
I HEARD A CLUNKING NOISE IN THE FRONT PASSENGER SIDE OF THE CAR, I TOOK THE CAR INTO THE DEALER FOR SEVERAL RECALLS AT APPROX.149,000 MILES. FORD PEFORMED THE NECESSARY RECALLS. 5,000 MILES LATER I WAS BACKING UP AND I HEARD A LOUD KNOCK AND THE CAR DROPPED ON THE PASSANGER SIDE. I WENT HOME AND JACKED THE CAR UP AND FOUND THE SPRING BROKEN INTO 3 PICES SO I LOWERED IT BACK DOWN TO PULL IT INTO THE GARAGE. UPON REMOVAL OF THE SPRING/STRUT ASSY. I NOTICED WHERE THE BREAKS WERE IN THE SPRING ASSY ONE OF THE BREAKES WAS PRETTY RUSTY AND THE OTHER LOOKED LIKE FRESH METAL. I PULLED THE DRIVERS SIDE APART AND IT LOOKED LIKE A TOTALLY DIFFRENT PART BUT THERE WAS A PLASTIC WRAP AROUND THE SPRING WITH AN ABNORMAL AMOUNT OF RUST NEAR THIS WRAP. FORD WILL NOT HELP ME IN THIS MATTER. THIS CAR IS A LEMON!*AK
Suspension, May 25, 2004
2000 FORD FOCUS FRONT COIL SPRINGS BROKE TURNING INTO A GAS STATION. FORD HONORS SOME OF THE FOCUS'S AS A CUSTOMER FRIENDLY WARRANTY ONLY CARS MADE UP TO DECEMBER OF 1999. MY CAR WAS MADE IN MAY OF 2000 SO IT DOES NOT MEET THE PROGRAM AS THEY PUT IT BUT YET THE SAME ISSUES AND PARTS NEEDED TO BE REPLACED AT MY EXPENSE. 708 CLAIMS SINCE DEC. 2003 WHERE COVERED IF YOUR CAR WAS MANUFACTURED BEFORE 2000. FORD WELL AWARE OF THE FAULTY SPRINGS PURCHASED OVER IN EUROPE. NOT ABLE TO HANDLE AMERICAN ROUGH ROADS WITH POOR CORROSION PROTECTION AND INEXPENSIVE STEEL CAUSING THEM TO BREAK WHILE TRAVELING. FORD FEELS IT IS NOT A SAFETY ISSUE AND WILL NOT DO A RECALL. *NM
Suspension, May 20, 2004
DRIVING THROUGH A PAVED PARKING LOT, RAN-OVER A SMALL STORM DRAIN WITH THE LEFT SIDE OF THE CAR. THE RIGHT SIDE FRONT COIL SPRING SNAPPED IN THE AREA OF A PLASTIC COVERING. TURNING THE CAR WAS ALMOST IMPOSSIBLE DUE TO THE MIS-PLACEMENT OF THE SPRING. A NEW SPRING WAS PURCHASED, FORD SAID THEIR SPECIAL WARRENTY DID NOT APPLY TO THIS CAR. OLD PART IS AVAILABLE.*AK
Suspension, Apr 29, 2004
WHILE DRIVING 35 MPH FRONT COIL SPRINGS BROKE WITHOUT WARNING. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED, AND THE VEHICLE WILL BE TOWED TO THE DEALER FOR REPAIRS. *AK THE SPRING BROKE WITHOUT WARNING AND CAUSED THE WHEEL TO LOCK UP AND SKID TO A STOP. *NM
Suspension, Electrical system, Apr 20, 2004
VEHICLE FAILED AFTER BEING REPAIRED. PH THE VEHICLE WAS SIDE SWIPED IN CHICAGO WHERE THE SALES DEALER CLAIMED TO HAVE MADE REPAIRS. THE VEHICLE WAS TRANSPORTED TO FLORIDA WHERE IT FAILED. THE VEHICLE WAS BARELY DRIVEN, AND HAD ONLY 10 MILES ON IT WHEN IT WAS PURCHASED. THE CONSUMER WAS UNABLE TO TURN THE IGNITION. THE CYLINDER WAS REPLACED. *SC THE LEFT FRONT STRUT AND SWAY BAR LINK WAS REPLACED. *JB