2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Jan 15, 2004
DEFECTIVE FRONT SUSPENSION AND STEERING. *PH WHILE DRIVING THE CONSUMER HEARD A LOUD SNAP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THAT THE PASSENGER'S SIDE FRONT SUSPENSION BROKE. *MR *NM
Suspension, Jan 6, 2004
VEHICLE WAS TAKEN TO DEALER FOR RECALL REPAIRS OF WHEEL BEARINGS. HOWEVER, THE BEARING FAILED AGAIN. DEALER WAS CONTACTED. *AK
Suspension, Engine and engine cooling, Jan 2, 2004
WHILE DRIVING AT ANY SPEED VEHICLE STALLED WITHOUT WARNING, ALSO VEHICLE HAD PROBLEM WITH THE BALL JOINTS AND ARMS. *AK
Suspension, Fuel system, Gasoline, Electrical system, Dec 30, 2003
FORD FOCUS FUEL PUMP FAILS TO DELIVER FUEL AND CAR STALLS. DANGEROUS! I WAS ONLY LESS THAN HALF OF A TANK OF GAS FULL AND MY CAR STALLED OUT ON THE VERY BUSY DAVIS BLVD IN NRH TX. IT REPEATEDLY DIED WHEN TRYING TO RESTART THE CAR TO GET IT TO A SERVICE STATION. I FILLED THE CAR UP AND THE CAR WORKED FINE. NOW WE NEVER LET THE CAR GET BELOW A HAFF A TANK. PLEASE RESOLVE THIS ISSUE WE COULD HAVE BEEN KILLED! THIS WAS THE MOST RECENT TIME THIS HAS HAPPENED. THIS PROBLEM AND SIMILAR HESITATION UPON ACCELERATION IN TURNS AND GOING UPHILL HAVE HAPPENED NUMBEROUS TIMES AND HAVE LEFT ME FEELING LIKE I WAS GOING TO BE STRANDED OR WORSE- IN A WRECK. I HAVE ALSO HAD THE COMMON IGNITION CILINDER LOCK PROBLEM, A BROKEN DOOR ACTUATOR, A BROKEN LUMBAR SUPPORT, DRASTICALY LEAKING A/C ONTO THE FLOOR, A VERY NOISY FRONT STUT NOISE WHEN GOING OVER SPEED BUMPS, FRONT CAR CREAKING FROM RIGHT FRONT FENDER NOISE AT HIGHWAY SPEEDS, AND POOR SERVICE REPS THAT INSULT PERSON AND DESTROY CAR (BROKE THINGS ON CAR THAT WERE NOT BROKEN WHEN BROUGHT IN FOR SERVICE). ALL OF THESE THINGS NEED ADDRESSING, BUT MOST OF ALL THE FUEL/HESITATION/STALLING PROBLEM BEFORE SOMEONE IS KILLED!
Suspension, Dec 28, 2003, crash
THE CAR VEERED TO THE LEFT WHILE I WAS DRIVING DOWN AN INTERSTATE HIGHWAY CAUSING ME TO LOOSE CONTROL. INJURIES WERE RELATIVELY MINOR, FORTUNATELY. CAR WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY AFTER ASSESSMENT OF DAMAGE. NO MECHANICAL INSPECTION TOOK PLACE BUT ON VISUAL INSPECTION THE FRONT LEFT TIRE WAS DISCONNECTED FROM THE CAR. *AK
Suspension, Service brakes, Hydraulic, Nov 22, 2003
MY 2000 FORD FOCUS KONA EDITION HAS BEEN SUBJECT OF AT LEAST FIVE RECALLS AND OTHER NUMEROUS PROBLEMS THAT HAVE REQUIRED ME TO TAKE THE CAR IN TO BE REPAIRED. I WAS ALSO SOLD THIS CAR WAY ABOVE STICKER PRICE AND CURRENTLY THIS FORD FOCUS IS WORTH 5000 DOLLARS YET I STILL OWE 11,000. I AM NOW HAVING PROBLEMS WITH THE BRAKES AND THE REAR AXLE, THAT I WILL ONCE AGAIN HAVE TO TAKE MY CAR IN TO GET REPAIRED. ALL OF THE INCIDENTS HAVE TAKEN PLACE BETWEEN THE YEARS OF NOVEMBER 2001 (WHEN I BOUGHT THE CAR) AND THE PRESENT DATE OF NOVEMBER 2003... BUT THE PROBLEMS ARE STILL ONGOING. *LA
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Visibility, Vehicle speed control, Equipment, Nov 17, 2003
HI, I OWN A 2000 FORD FOCUS AND IT HAS BEEN NOTHING BUT TROUBLE. I PURCHASED THE CAR BRAND NEW IN 2000 AND HAVE HAD IT IN THE SHOP SO MANY TIMES. I HAVE HAD MY REAR PASSENGER SIDE WINDOW MECHANISM REPLACED BY FORD, THEN PERSONALLY REPLACED THE DRIVER FRONT WINDOW MECHANISM AND THE DRIVER BACK MECHANISM DUE TO CABLE BREAKS. I HAVE HAD IT IN WITH THE RADIO 3 TIMES AND IT STILL DOES NOT WORK CORRECTLY. I HAVE HAD TO HAVE THE BRAKES REPLACED, THE IGNITION BLOCK REPLACED, THE STRUTS AND SHOCKS. THE TRUNK RELEASE HAS NEVER WORKED. NOW IT KEEPS BREAKING DOWN ON ME IF I DRIVE FOR MORE THAN 1 HOUR NON STOP. THIS WEEKEND I WENT TO SAN ANTONIO FROM CORPUS, IT DIED ON THE HIGHWAY 3 TIMES GOING TO SA AND COMING HOME 4 TIMES & HOW SAFE IS THAT! FORD SAID THEY CANNOT DO ANYTHING FOR ME UNLESS IT IS MESSING UP WHEN I BRING IT IN WHILE IT IS ACTING UP, HOWEVER IT ALWAYS HAPPENS WHEN I AM AWAY FROM TOWN. THEY TOLD ME THAT IF THEY HOOK IT UP TO THE MACHINE IT WILL NOT TELL THEM ANYTHING. ALSO, ON SEVERAL OCCASIONS MY ACCELERATOR HAS STUCK AND I CANNOT BRAKE, I HAVE TO PUT THE CAR IN NEUTRAL AND PRESS ON THE BRAKE HARD WHILE THE RPM'S ARE STILL REVVING AND PULL THE EMERGENCY BRAKE, THE FIRST TIME THIS HAPPENED I WAS PULLING INTO A PARKING SPOT AND WENT OVER THE YELLOW DIVIDER. IS THERE ANYTHING I CAN DO? *LA
Suspension, Nov 11, 2003
REAR WHEEL BEARINGS NEEDED REPLACEMENT AFTER ONLY 67,000 MILES. *AK
Suspension, Equipment, Nov 11, 2003
2000 FORD FOCUS - RECALLED IN 2001 FOR REAR WHEEL BEARING PROBLEM - SUPPOSEDLY THE DEALERSHIP - VILLAGE FORD DEARBORN, MI - INSPECTED AND PROCEEDED WITH THE PROPER SERVICE - NOW WITH BAD REAR WHEEL BEARING PROBLEM - MY TIRE WAS READY TO FALL OFF PER THE MECHANIC - WHEN THE MECHANIC CONTACTED FORD CUSTOMER SERVICE FOR PART - HE WAS TOLD THAT WAS A RECALL ITEM AND I SHOULD BRING TO A FORD DEALERSHIP FOR REPAIR. ON 11-11-03 I BROUGHT MY VEHICLE TO AVIS FORD SOUTHFIELD MI FOR THIS REPAIR - I WAS TOLD BY THE DEALERSHIP THAT NO RECALL EXIST ON THE REAR WHEEL BEARING AND FURTHERMORE IF ONE DID EXIST THE WARRANTY ON THE REPLACEMENT WOULD BE VOID. THE MECHANIC THAT EVALUATED MY CAR ON 11-8-03 STATED THIS NEEDED TO BE ADDRESSED ASAP - HE TIGHTENED THE WHEEL- WHICH IS WHY I SCHEDULED A REPAIR ON 11-11-03. I WILL NEED TO RETURN MY VEHICLE TO THE FORMER MECHANIC FOR SERVICE BUT WILL BE UNABLE TO DO SO UNTIL 11-15-03. PLEASE ADVISE THE PROCESS FOR FILING COMPLAINT AGAINST FORD MOTOR COMPANY - SO I CAN RECOVER MY EXPENSES. THE MECHANIC WILL GIVE ME THE DEFECTIVE PART. I DO NOT THINK THAT VILLAGE FORD EVER CHANGED THE PART OR DID THE REPAIRS UNDER THE EARLIER RECALL. VIN [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Fuel system, Gasoline, Nov 11, 2003
CURRENTLY OWN A 2000 FORD FOCUS WAGON WITH APPROXIMATELY 57,000 MILES ON IT. IN THE LAST 3 MONTHS WE HAVE HAD 2 BREAKDOWNS THAT COULD OF VERY EASILY ENDED TRAGICALLY. 1ST: 3 MONTHS AGO THE FRONT DRIVER SIDE SUSPENSION SPRING SHEARED IN HALF. THE SHARP SHEAR OF THE SPRING WENT INTO THE TIRE AND ENDED RIPPED IT APART. THANK GOD MY WIFE AND KIDS WERE ONLY GOING 25 MPH. 2ND: 1 WEEK AGO THE FUEL LINE CLIP ATTACHING THE FUEL LINE TO THE GAS TANK BURST INTO PIECES IN A PARKING LOT OF A LOCAL STORE AS MY WIFE WAS DRIVING AROUND. AGAIN, THANK GOD NOBODY WAS SMOKING NEARBY. *LA
Suspension, Service brakes, Hydraulic, Oct 20, 2003
WE HAD TO PLACE THE 6TH SET OF TIRES ON OUR CAR. WE HAVEN'T HAD A SINGLE SET OF TIRES LAST LONGER THAN 20,000 MILES. WE HAVE OUR TIRES ROTATED AND BALANCED AND FRONT-END ALIGNED REGULARLY. WE HAVE REPLACED THE FRONT BRAKE PADS 5 TIMES. WE HAVE HAD ALL 5 RECALLS REPAIRED ON THE CAR. WHEN I HAD THE REAR BEARING REPLACED UNDER WARRANTY THE TECHNICIAN TOLD ME THAT THEY HAD TO ORDER EMERGENCY BEARINGS OVERNIGHT BECAUSE IT WAS NOT SAFE TO DRIVE. WHEN I INQUIRED ABOUT A RENTAL CAR, HE OFFERED TO REASSEMBLE MY CAR AND LET ME DRIVE IT HOME (EVEN THOUGH IT WAS UNSAFE)! THIS HAS ALWAYS BEEN A LOUD CAR, BUT A WEEK AGO THERE WAS A LOUD ROARING, GRINDING NOISE UP FRONT THAT GETS ESPECIALLY LOUD WHEN I TURN TO THE RIGHT. AFTER HAVING A TECHNICIAN LOOK AT IT, HE SAYS THE FRONT BEARINGS ARE GONE AND THE FRONT ROTORS AND BRAKE PADS ALSO NEED TO BE REPLACED AGAIN. I AM IN THE SAME SITUATION AS EVERYONE ELSE: BECAUSE THIS CAR HAS HAD SO MANY PROBLEMS AND COMPLAINTS IT IS ONLY VALUING AT $3000 AFTER 3 YEARS. FORD SHOULD BE FORCED TO DO SOMETHING TO SATISFY ALL OF THESE DISSATISFIED CUSTOMERS. *LA
Suspension, Oct 12, 2003
CONSUMER TOOK VEHICLE INTO THE DEALER ON JUNE 2 AND JUNE 9 BECAUSE SHE HEARD SOME NOISE IN THE FRONT END. IT WAS LATER DETERMINED THAT THE RIGHT FRONT SPRING BROKE. THE DEALER REPLACED THE SPRING UNDER WARRANTY. THE CONSUMER FELLS THAT THE SPRING SHOULD NOT HAVE BROKEN ON A 3 YEAR OLD VEHICLE. *AK *TS *NLM
Suspension, Fuel system, Gasoline, Power train, Latches/locks/linkages, Other or unspecified, Oct 1, 2003
I HAVE A 2000 FOCUS. I EXPERIANCE HESITATION WHEN THE FUEL TANK IS ABOUT 1/4TH FULL, IT DIED ONCE WHILE TURNING AROUND AN OFFRAMP CLOVERLEAF. ALSO WHEN COMING TO STOPS IT IDLES ROUGH. WHEN STARTING AND WAITING WHILE IN OR OUT OF GEAR, IDLING IS ROUGH. TURNING CORNERS I OCCASIONALY GET CREEKS FROM THE FRONT AND REAR. SOMETIMES I HEAR THUMPS FROM THE REAR WHEN RIDING OVER BUMPS ON OCCASION. I HEAR AND FEEL A GROWL WHILE THE ENGINE IS RUNNING REGARDLESS OF BEING IN OR OUT OF GEAR OR IN OR OUT OF MOTION. IT FEELS MORE PROMINENT WHEN THE TEMP. IS BELOW 60 DEGREES. I CAN FEEL IT VIBRATING IN THE STEERING WHEEL WHILE TURNING AND IT SEEMS TO STOP WHILE TURNING LEFT BUT CONTINUES WHEN THE STEERING REACHES CENTER. WHILE GOING UP OR DOWN INCLINES OR SMALL DEPRESSIONS IN THE ROAD IT BECOMES EVEN MORE NOTICEABLE AND YOU CAN FEEL IT IN THE FLOOR. THE DRIVERS SIDE REAR DOOR LOCK SOMETIMES CLICKS IN AND OUT OF THE LOCK POSTION ERRATICALLY WHEN THE ELECTRONIC DOOR LOCK/UNLOCK BUTTON IS DEPRESSED. THIS HANDLE IS ALSO EXTREMELY TOUGH TO OPEN. SOMETIMES POWER IS LOST TO THE RADIO, I REMOVE THE DETACHABLE ANITI-THEFT PIECE AND REPLACE IT, SOMETIMES IT WORKS, SOMETIMES I NEED TO DO IT NUMEROUS TIMES BEFORE THE RADIO WILL TURN BACK ON. I HAD EXPERIANCED WARPED ROTORS ON THE FRONT WHEN I FIRST BOUGHT THE VEHICLE NUMEROUS TIMES, BUT I SWITCHED THEM WITH SLOTTED ROTORS SO I NO LONGER HAVE THIS PROBLEM. MY REAR BRAKE DRUMS ARE STOCK (BUT THE PASDS ARE NOT) AND THEY SQUEAL QUITE FREQUENTLY, POSSIBLY DUE TO EXCESSIVE DUST. I HAD NOTICED THAT SOMETIMES THE POWER WINDOW CONTROL WOULD NOT WORK FOR WINDOWS OTHER THAN THE DRIVERS. THIS HAS NOT HAPPENED IN ABOUT A YEAR OR 2. I HAVE JUST RECENTLY EXPERIENCED WATER IN THE PASSENGER WELL. LAST, OCCASIONALLY THE TRANSMISSION WILL HESITATE WHILE DRIVING. IT ALMOST FEELS LIKE THE TRANSMISSION IS SHIFTING INTO NEUTRAL, BUT MORE LIKE IT WAS A HUMAN WITH A CLUTHC OUT A BIT WHO CANNOT MAKE UP THEIR MIND ABOUT WHAT GEAR TO USE.
Suspension, Sep 9, 2003
FRONT COIL SPRINGS BROKE CAR 3 YEARS OLD! NEED TO REPLACE SPRINGS AND STRUTS AND PRIVATE PLATE.*AK
Suspension, Service brakes, Hydraulic, Power train, Electrical system, Exterior lighting, Vehicle speed control, Sep 4, 2003, crash
HAS BEEN TO SHOP FOR 26 DAYS IN THE PAST 4 MONTHS. REPEATED FAILURE OF CLUTCH (MANUAL TRANSMISSION), FAILURE OF BRAKE PADS, RESULTING IN MINOR CRASH. HAVE HAD TO HAD BALL JOINTS REPLACED. CRUISE CONTROL WAS DISCONNECTED FROM ACCERATOR/BRAKE. KEY WOULD NOT GO INTO IGNITION AND RESULTED IN KEY IGNITION SWITCH HAVING TO BE REPLACED. NUMEROUS RECALLS AND TRIPS TO SHOP SINCE BOUGHT BRAND NEW IN AUGUST 2003*AK
Suspension, Aug 30, 2003
2000 FORD FOCUS. DRIVING 65 MPH ON FREEWAY. LOUD BANG. CHECKED UNDER VEHICLE, SAW NOTHING. SEVERAL DAYS LATER I WAS PULLING INTO A DRIVEWAY AND THERE WAS A SLIGHT DIP ENTERING DRIVE WHEN HORRIBLE NOISE AND GRINDING OCCURRED. SOUNDED LIKE WHEEL WAS GOING TO FALL OFF. AFRAID TO DRIVE. TOWED TO DEALERSHIP. RIGHT FRONT SPRING HAD BROKEN. DEALER RECOMMENDED REPLACING BOTH FRONT SPRINGS/STRUTS. THEY MUST KNOW SOMETHING GENERAL PUBLIC DOESN'T. WHEN I ASKED ABOUT RECALLS, THEY SAID FORD HAD HISTORY OF SPRINGS BREAKING AND RECALLS ON WINDSTARS BUT NOT FOCUS. I DON'T BELIEVE IT. HAS TO BE MANUFACTURERS' DEFECT. SHOULD NOT HAVE BROKEN UNDER NORMAL DRIVING CONDITIONS. CAR ONLY 3 YEARS OLD. SITE INDICATES MANY INCIDENTS IN 2003. PROBABLY MANY MORE NOT REPORTED.*AK
Suspension, Equipment, Aug 24, 2003
THE REAR PASSENGER WHEEL BEARING FAILED CAUSING SMOKE AND ALMOST A FIRE. I HAD THE RECALL DONE AT TRI COUNTY FORD IN MAULDRAUGH KY, AND THIS IS THE SECOND TIME IT HAD HAPPENED. I WENT TO LES PINKHAM LINCOLN MERCURY AND BOUGHT NEW WHEEL BEARINGS AND HAD MY PERSONAL MECHANIC REPLACE THE BEARING. HE STATED THAT THE BRAKE DRUM AND WHEEL ARE POSSIBLE WARPED AND MIGHT NEED REPLACEING. I ALSO WANT A REFUND ON THE BEARINGS AND LABOR COST FOR THE MECHANIC TO REPLACEMENT OF BEARINGS.*AK
Suspension, Service brakes, Air, Electrical system, Tires, Equipment, Aug 15, 2003, crash
CONSUMER WAS ON 7TH SET OF TIRES AT 60,000, AN ALIGNMENT WITH EACH SET. RADIO HAD BEEN REPLACED TWICE/ BRAKES HAD BEEN COMPLETELY REPLACED TWICE/ WHEEL BEARINGS HAD BEEN REPLACED,AND IGNITION WAS REPLACED ONCE AFTER VEHICLE HAD BEEN TOWED. LOW AND BEHOLD, CONSUMER'S FOCUS WAS SITTING IN DRIVEWAY NEEDED TO BE TOWED FOR THE SAME PROBLEM AGAIN. CAR WAS GETTING HORRIBLE GAS MILEAGE, SOMETIMES HAD BRAKE FAILURE WHICH CAUSED 2 ACCIDENTS. ALSO, LUGS:NUTS HAD BEEN REPLACED. THE CAR WOULD SOMETIMES STALL FOR NO APPARENT REASON, AND WAS IN NEED OF AN ALTERNATOR.*AK
Suspension, Power train, Aug 6, 2003
FRONT COIL SPRING IS FRACTURED. FORD MOTOR COMPANY'S CUSTOMER SATISFACTION PROGRAM 03M02 ONLY COVERS CARS BUILT THROUGH DECEMBER 1999. MY VEHICLE WAS BUILT IN MAY 2000. FORD'S COVERAGE DOES NOT EXTEND TO ALL AFFECTED VEHCILES OR FORD HAS ANOTHER PROBLEM WITH FRONT COIL SPRINGS ON FOCUS. VERY HIGH EFFORTS TO SHIFT IN AND OUT OF 1ST, 3RD AND 5TH GEARS - DIFFICLULT TO SHIFT GEARS RESULTING IN INCREASED TIME AND ATTENTION TO SHIFT GEARS.
Suspension, Jul 29, 2003
CONSUMER STATES THAT FRONT SUSPENSION COLLAPSED.DEALER NOTIFIED.*AK
Suspension, Jul 25, 2003
PROBLEM WITH VEHICLE'S FRONT SPRINGS ON 2000 FORD FOCUS.*MR FRONT END COIL SPRINGS FAILED.*TS
Suspension, Electrical system, Jul 14, 2003
THE RECALLS ON VEHICLE HAD FAILED AFTER MECHANIC INDICATED THAT THE RECALLS WERE NOT NEEDED IN DRY CLIMATE AND REFUSED TO DO THEM. HAD TAKEN VEHICLE BACK TO DEALERSHIP AT LEAST 3 TIMES FOR REPAIRS. THE MECHANIC HAD SUPPOSED TO HAVE ORDERED PARTS EACH TIME BUT FAILED TO DO SO. NEEDED PARTS FOR THE BATTERY CABLE (RECALL CAMPAIGN #02V288000), THE REAR WHEEL BEARINGS RECALL CAMPAIGN #01I017000 AND THE BALL JOINTS. PARTS WERE NEVER ORDERED.*AK
Suspension, Service brakes, Hydraulic, Electrical system, Jul 11, 2003
THE IGNITION HOUSING LOCKED UP AND AS A RESULT THE VEHICLE COULD NOT BE MOVED. THE FRONT AXLES ON THE RIGHT SIDE FELL OFF. THE DEALER REFUSED TO REPAIR THEM. THE FRONT BRAKE CALIPERS FELL OFF. THE REAR END SLID WHILE DRIVING ON A WET SURFACE. *MR CB *NLM
Suspension, Jul 3, 2003
WHILE HAVING THE VEHICLE SERVICED THE MECHANIC NOTICED THAT ALL 4 COIL SPRINGS WERE BROKEN AND NEEDED TO BE REPLACED. *NLM *CB
Suspension, Service brakes, Hydraulic, Jul 2, 2003
PREMATURE BRAKE WEAR (4 WHEELS) REAR BRAKES NOT FUNCTIONING AS DESIGNED, WHEEL BEARINGS REPLACED (4 WHEELS, REAR ON RECALL, FRONT UNDER WARRANTY). *AK