2000 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 3,738 owner complaints filed for this model year. This is the 2nd highest complaint count among 19 Focus model years with reports.
Of the 2000 reports, 252 involved a crash and 127 involved a fire. 158 people were injured and 9 people died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Fuel system, gasolineNov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 03V482000 on NHTSA.gov
Steering, linkagesNov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V289000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesNov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 02V288000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsNov 29, 2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2000-2001 FORD FOCUS PASSENGER VEHICLES, ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIOM, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. IN HIGH CORROSION AREAS, WHERE SALT IS USED ON ROADWAYS IN THE WINTER, THE REAR WHEEL BEARING SEAL RACE CAN EXPERIENCE SURFACE CORROSION. IF THIS CONDITION OCCURS, THE WHEEL BEARING SEALS COULD BECOME DAMAGED AND ALLOW CONTAMINATION TO ENTER THE WHEEL BEARINGS.
THE WHEEL BEARINGS COULD PREMATURELY WEAR AND CAUSE A NOTICEABLE NOISE. IF NOT REPAIRED, THIS CONDITION COULD PROGRESS TO THE POINT WHERE THE WHEEL BEGINS TO WOBBLE.
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS AT NO COST TO THE CONSUMER. ADDITIONAL BEARING SEALS WILL ALSO BE INSTALLED TO ENSURE A SMOOTH RIDE. THIS PROGRAM WILL BE IN EFFECT UNTIL DECEMBER 31, 2002, REGARDLESS OF MILEAGE. EVEN IF THE VEHICLE HAS ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN 00S31, FORD HAS TAKEN ADDITIONAL STEPS TO KEEP THE WHEEL BEARINGS IN TOP SHAPE. OWNERS CAN CONTACT FORD AT 1-866-436-7332, CONCERNING THIS PROGRAM.
Campaign 01I017000 on NHTSA.gov
Visibility, windshield wiper/washer, motorAug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 01V258000 on NHTSA.gov
Seats, front assembly, reclinerDec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Campaign 00V418000 on NHTSA.gov
Electrical system, wiringDec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Campaign 00V411000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V303000 on NHTSA.gov
Vehicle speed control, cablesOct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 00V302000 on NHTSA.gov
Structure, frame and membersAug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Campaign 00V218000 on NHTSA.gov
Vehicle speed controlDec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Campaign 99V346000 on NHTSA.gov
Representative owner complaints: suspension
386 reports, newest first. Show all
Suspension, Jul 1, 2003
HELLO-I HAVE CONTACTED FORD MULTIPLE TIMES IN THE LAST SIX MONTHS DUE TO ISSUES WITH MY BARELY OUT OF WARRANTY FOCUS. ONE OF THEM HAD A TRACKING ID OF [XXX], CASE ID OF[XXX]. THE OTHER CASE ID I HAVE SINCE LOST BUT WAS UNDER MY NAME AND THIS SAME VIN #, [XXX]. THE MORNING OF MONDAY, 6/30/03, WITH APPROXIMATELY 29,300 MILES ON THE CAR, I WENT OUT THE GARAGE TO BACK UP. A HORRIBLE GRINDING NOISE WAS COMING FROM THE FRONT OF THE CAR. THE RIGHT FRONT SPRING COIL WAS SITTING ON TOP OF MY TIRE. THIS IS OF COURSE RELATED TO A RECENT RECALL (THE TENTH ONE I'VE RECEIVED). I'M OUTRAGED THAT FORD ISN'T REQUIRING FOCUS OWNERS TO HAVE THEIR COILS CHECKED. THERE WAS NO SHIFT IN SUSPENSION OR NOISE WITH MY VEHICLE. SUDDENLY, IT JUST BECAME VERY, VERY UNDRIVEABLE. THE DAY BEFORE THIS HAPPENED, I PUT ON 200+ HIGHWAY MILES AT 65MPH. IF THIS COIL WOULD HAVE BROKEN ON THE HIGHWAY, IT WOULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION! I HAVE HAD MY CAR IN THE SHOP 14 TIMES FOR NON ROUTINE MAINTENANCE SINCE I HAVE BOUGHT IT, BUT THIS LAST INCIDENT WAS INCREDIBLE SCARY. RESPECTFULLY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Jun 30, 2003
THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL. MANUFACTURER RECALL# 03M02 SUBJECT FRONT COIL SPRING. THE NHTSA CAMPAIGN NUMBER COULD NOT BE FOUND IN THE ARTEMIS SYSTEM. THE DEALER STATED THE PARTS WERE NOT AVAILABLE.*AK
Steering, Suspension, Engine and engine cooling, Jun 27, 2003
AT 40,000 MILES ON MY 2000 FOCUS WAGON, DEALER TELLS ME THAT THE CLUNKING NOISE I HEAR FROM FRONT AND REAR WILL BE FIXED WITH A NEW FRONT TIE ROD AND REAR SHOCKS. VISITED DEALER 3 TIMES TO FIX A WINDSHIELD WASHER LEAK INTO TAILGATE, FILLING LIGHT FIXTURES AND SEEPING INTO REAR OF CAR. I HAVE HAD MY FAN MOTOR REPLACED AND MY REAR DOOR LATCHES ARE NOT WORKING CORRECTLY. ALL OF MANY RECALLS HAVE BEEN ADDRESSED, WE EVEN RECEIVED 4 NEW TIRES DUE TO TREAD WEARING. IT TOOK MANY TRIALS TO GET A CORRECT ALIGNMENT. MY STEREO OFTEN WILL CUT OUT FOR NO REASON. I AM NO LONGER UNDER WARRANTY AND FEAR THAT THIS MOST RECENT SUSPENSION REPAIR WILL BE COSTLY WHILE I STILL MAKE MONTHLY PAYMENTS ON MY VEHICLE. CAN YOU HELP? *JB
Suspension, Power train, Electrical system, Jun 27, 2003
THE VEHICLE FAILED TO START, THE DEALER REROUTED THE BATTERY CABLES. *JB THE VEHICLE ALSO HAD SUSPENSION AND TRANSMISSION PROBLEMS PH *JB
Suspension, Jun 25, 2003
THE RIGHT REAR WHEEL BEARING HAS TO BE REPLACED. THE WHEEL BEARINGS HAS BEEN REPLACED TWICE BEFORE DUE TO RECALLS. THE RIGHT REAR WHEEL BEARING IS ABOUT ONE YEAR OLD. *AK
Suspension, Jun 23, 2003, crash
LEFT FRONT LOWER CONTROL ARM FAILURE RESULTING IN ACCIDENT TOTALING 2000 FORD FOCUS ZX3. *JB
Suspension, Jun 18, 2003
PASSENGER FRONT COIL SPRING BROKE AFTER GOING OVER SPEED BUMP @ 5 MPH. COULD HAVE PUNCTURED TIRE IF NOT IMMEDIATELY NOTICED. 2000 FORD FOCUS, 38,000 MI. *NLM
Suspension, Jun 17, 2003
CONSUMER EXPERIENCING NOISES COMING FROM VEHICLE AFTER REPLACEMENT OF REAR WHEEL BEARINGS. *MR*TS
Suspension, Service brakes, Hydraulic, Vehicle speed control, Tires, Jun 17, 2003
SQUEAKING BRAKE, EXTREME WEAR AND TEAR OF FRONT TIRES, BACK TIRES WITH WEAR AND TEAR ISSUES, ALIGNMENT ISSUES ON FRONT TIRES AND CRUISE CONTROL ISSUES. *JB
Suspension, Jun 16, 2003
CONSUMER WILL PROVIDE INFORMATION ON THE FRONT SUSPENSION PROBLEM. *AK
Suspension, Jun 9, 2003
CONSUMER EXPERIENCED EXTREME DIFFICULTY WITH TURNING THE STEERING WHEEL. DEALER DIAGNOSED THAT RIGHT FRONT LEAF SPRING WAS BROKEN.*AK
Suspension, Jun 3, 2003
THE CONSUMER SUSPECTS THERE IS A PROBLEM WITH THE SUSPENSION. THE TIRES WEAR OUT VERY FAST. VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. *AK
Suspension, Jun 2, 2003
AFTER SITTING DOWN IN THE DRIVER'S SEAT THERE WAS A LOUD POP. VEHICLE BACKED UP, AND THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED. COIL SPRING PUNCTURED THE DRIVERS SIDE TIRE. CAUSE WAS UNKNOWN.*AK
Suspension, May 31, 2003
DRIVER'S SIDE FRONT COIL SPRING BROKE WHILE BACKING CAR OUT OF DRIVEWAY 10 MPH. *TT
Suspension, May 26, 2003
I DRIVE A 2000 FORD FOCUS WITH 32,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY (I-44) AT 70 MPH SPEED WHEN THE SPRING ON THE STRUT OF THE FRONT PASSENGER TIRE BROKE. THE CAR SWIRLED, STARTED SMOKING, MADE SCREETCHING NOISE, AND WITH LOTS OF STRUGGLE AND DANGEROUS SWIRLS I PULLED UP ON THE LEFT SIDE OF THE 3-LANE INTERSTATE. IT WAS IMPOSSIBLE TO REMAIN IN THIS NARROW LANE BECAUSE THE DANGER WAS TOO HIGH, SO A POLICE OFFICER ESCORTED MY CAR ACROSS THREE LANES TO PULL IN INTO THE RIGHT SIDE OF THE HIGHWAY. AFTER MY CAR WAS TAKEN TO A REPAIR SHOP, I CONTACTED FORD MOTOR COMPANY TO REPORT THIS INCIDENT. FORD INFORMED THAT MY WARRANTY WAS UP A MONTH BEFORE THE INCIDENT AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY SHOWED NO CONCERN REGARDING THIS DANGEROUS INCIDENT HAPPENING ON A 3 YEAR OLD VEHICLE. BESIDES THE TRAUMATIC EXPERIENCE AND THE REPAIRS, THIS CAN LEAD TO MORE INCIDENTS OF THIS KIND, BUT FORD CUSTOMER SERVICE SHOWED NO INTEREST IN THIS CASE. UNBELIEVABLE. LAWSUIT WAITING TO HAPPEN. I WILL NEVER BUY A FORD PRODUCT AGAIN. *NLM
Suspension, May 26, 2003
LEFT FRONT COIL SPRING BROKE IN MY 2000 FORD FOCUS CAUSING THE SPRING TO COME DOWN ON THE TIRE WITH THE FULL WEIGHT OF THE CAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I CHECKED RECALLS AND THERE HAVE BEEN NONE FOR THAT SPECIFIC PART. THERE NEEDS TO BE AN INVESTIGATION SO THAT PEOPLE ARE NOT HURT. *NLM
Suspension, May 22, 2003
WHILE DRIVING, THE RIGHT FRONT COIL SPRING SNAPPED. *JB
Suspension, Engine and engine cooling, Power train, Electrical system, May 7, 2003
WHILE WORKING ON THE VEHICLE, THE MECHANIC DISCOVERED A SEAL LEAK IN THE ENGINE, AND A LEAK IN TRANSMISSION COOLER LINES. LATER,WHILE ON THE ROAD, THE VEHICLE STARTED TO FISHTAIL IN THE BACK DUE TO A BOLT WHICH HELD THE REAR SUSPENSION HAD LOOSENED. IN ADDITION, THE VEHICLE HAD STALLING PROBLEMS, AND SEVERE CORROSION BUILDUP ON THE BATTERY. *AK *JB
Suspension, Service brakes, Hydraulic, Fuel system, Gasoline, Tires, Apr 29, 2003
60000 MILES ON CAR, 4 SETS OF TIRES, 7 RECALLS, DEFECT IN GAS TANK COVER FILLER, 2 SETS OF BRAKES, REAR ALIGNMENT NOT ADJUSTABLE (ADVISED BY INDEPENDENT SHOP) AND HORRIBLE SHAKING AT HIGHWAY SPEEDS AFTER ALL THIS. DEALER HAS BEEN NO HELP WITH TIRE PROBLEM. NEVER BUYING A FORD AGAIN. *JB
Suspension, Apr 22, 2003
2000 FORD FOCUS SE 4-DOOR SEDAN. FRONT DRIVERS-SIDE COIL SPRING FAILED. THE COIL-SPRING HAS A 3 INCH PIECE OF STRAIGHT ROUND TUBING ON THE LAST RING OF THE COIL SPRING. THE SHAPE OF THE COIL CAUSES THE STRAIGHT PIECE OF PLASTIC TUBING NOT BE TIGHT TO THE SHAPE OF THE COIL. I ASSUME WATER, ROAD SALT AND OTHER CONTAMINANTS THAT WOULD CAUSE CORROSION WERE ABLE TO GET UNDER THE PLASTIC TUBING AND CORRODE THE COIL SPRING TO THE POINT OF ITS SUDDEN COLLAPSE AND FAILURE. THE BREAK OCCURRED DIRECTLY IN THE MIDDLE OF THE SLEEVE OF TUBING. IT BROKE AFTER 3 YEARS AND 3 MONTHS WITH ONLY 44000 MILES ON THE CAR. A SOLID STEEL COIL SPRING SHOULD NOT CORRODE AND SNAP. *JB
Suspension, Apr 17, 2003
FAILURE OF DRIVER SIDE FRONT SUSPENSION SPRING ON MY 2000 FORD FOCUS SE 4 DOOR SEDAN. *JB
Suspension, Apr 10, 2003
ALL 4 COIL SPRINGS FAILED WITHOUT WARNING. *JB
Suspension, Apr 9, 2003
THE RIGHT WHEEL BEARING NEEDED TO BE REPLACED. THE DEALER STATED THE BEARING HAD FELL OF WHEN THE WHEEL WAS REMOVED. THE LEFT WHEEL BEARING NEEDED TO BE REPLACED DUE TO A WOBBLE. IN ORDER TO STOP THE WOBBLE, THE CONSUMER HAD THE BEARING REPLACED ALONG WITH A PURCHASE OF FOUR NEW TIRES. MR SCC *JB
Suspension, Service brakes, Hydraulic, Electrical system, Visibility, Structure, Vehicle speed control, Equipment, Apr 8, 2003
CONSUMER RECEIVED POOR SERVICE FROM FORD MOTOR COMPANY, AS WELL AS FROM FOLLOWING LOCAL FORD DEALERS MORANDE FORD OF BERLIN, CT AND RAY SERAPHIN FORD OF VERNON CT, AND DIFFERENT OPINIONS FROM FORD EMPLOYEES CONCERNING MULTIPLE RECALLS ON A-FRAME/STEREO/WINDSHIELD WIPER MOTOR/REAR WHEEL BEARINGS, ELECTRICAL SYSTEM, AND SUDDEN ACCELERATION/LURCHING. *AK
Suspension, Service brakes, Hydraulic, Tires, Equipment, Apr 4, 2003
NAR 04/07/2003 MR. WHILE DRIVING, THE REAR TIRE DISCONNECTED FROM THE VEHICLE DUE TO A FAILED WHEEL BEARING.. THE AIR CONDITION REPEATEDLY LEAKED WATER IN THE VEHICLE. THE BRAKES WERE WORN WHICH REQUIRED NEW ROTORS. *JB