2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: air bags
78 reports, newest first. Show all
Air bags, Dec 30, 2019
HUSBAND WAS DRIVING APPROX. 35 MPH WITH HIS MOTHER IN THE PASSENGER SEAT DOWN A COUNTRY ROAD. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WITH NO ACCIDENT. PASSENGER SIDE AIRBAG OR COVER BROKE WINDSHIELD. HUSBAND HIT BRAKES.
Air bags, Oct 7, 2015
I HAVE A 2002 FORD FOCUS ZX5, MY DRIVER'S SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE STREET AT A SPEED OF 35 MPH WITH ABSOLUTELY NO IMPACT TO THE CAR. DUE TO IT DEPLOYING AND GOING OFF IT HAD HIT MY LEFT SHOULDER AND CAUSED ME TO SWERVE TO THE RIGHT, IF IT WASN'T FOR THE FACT THAT I WAS ALREADY IN THE RIGHT HAND LANE I WOULD'VE CRASHED INTO ANOTHER VEHICLE AND CAUSED A SERIOUS ACCIDENT AS THIS ALSO HAPPENED IN THE MIDDLE OF "RUSH HOUR TRAFFIC". I HAVE READ ON OTHER WEBSITES WHERE 2004 AND 2006'S SAME AIR BAGS HAVE DEPLOYED FOR NO REASON W/O ANY KIND OF IMPACT. THE NOISE WAS SO LOUD IN MY LEFT EAR THAT I COULD NOT HEAR OUT OF IT FOR OVER 45MINS, I CAN ONLY IMAGINE WHAT THAT WOULD'VE DONE TO MY INFANT IF THEY WOULD'VE BEEN IN THE CAR AT THAT TIME. I FEEL THIS IS A SERIOUS MATTER AS I AM 5MONTHS PREGNANT AND IF THE FRONT AIR BAG WOULD'VE GONE OFF IT COULD'VE CAUSED MUCH MORE INJURY TO ME AND MY UNBORN CHILD. PLEASE INVESTIGATE AND CONSIDER HAVING THIS MODEL PUT ON THE RECALL LIST.
Air bags, Feb 1, 2015
AIR BAG LIGHT COMES ON BLINKS THEN STAYS ON. *TR
Air bags, Oct 27, 2014
I SIMPLY WANT TO KNOW IF MY CAR IS INCLUDED IN THE CURRENT MASSIVE AIR BAG RECALL. I ALREADY CHECKED BY VIN NUMBER. HOWEVER, I AM NOT SURE IF I WENT THROUGH THE CURRENT SOURCE OF INFORMATION REGARDING THE CURRENT BIG AIRBAG RECALL. THANK YOU FOR YOUR HELP. *TR
Air bags, Jul 28, 2014
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE IGNITION THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Air bags, Seat belts, Jun 20, 2014, crash
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, ANOTHER VEHICLE MADE U-TURN AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER OF THE VEHICLE. THE CONTACT WAS TAKEN TO A NEARBY EMERGENCY ROOM TO BE TREATED WITH BACK, SHOULDER AND NECK INJURES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 30,000.
Air bags, Apr 30, 2014, crash
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT END. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO PROVIDE RESTRAINT TO THE DRIVER. THE DRIVER SUSTAINED UNKNOWN INJURIES WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Air bags, Dec 31, 2013, crash
I WAS DRIVING ON BAKER STREET IN WEST ROXBURY, MA. I HAD THE RIGHT OF WAY WHEN ANOTHER DRIVER IN A 2010 LINCOLN MKX RAN A STOP SIGN AND HIT ME. I WAS HIT ON THE DRIVER'S SIDE. THE SPEED AND FORCE OF THE IMPACT TOOK OUT THE ENTIRE FRONT END OF MY CAR. MY VEHICLE WAS DRAGGED OFF BAKER STREET AND INTO THE INTERSECTION OF BAKER AND CAPITAL. THE DRIVER WHO HIT ME WAS DRIVING AT SUCH A SPEED, THAT BEFORE STOPPING, THEY CONTINUED ON, HITTING A STOP SIGN, TAKING IT DOWN AND HITTING ANOTHER CAR, PUSHING IT UP ONTO THE SIDEWALK INTO A TELEPHONE POLE. THIS WAS AN ACCIDENT THAT TOTALED 3 VEHICLES - AND - MY AIRBAGS DID NOT GO OFF! I AM WRITING BECAUSE WEEKS AFTER THE ACCIDENT MY LOWER BACK AND SHOULDERS ARE STILL CAUSING ME A GREAT DEAL OF PAIN. AND I CALLED TO REPORT THIS INCIDENT TO FORD AFTER READING THIS HAS HAPPENED MANY TIMES TO DRIVERS/OWNERS IN 2002 FORD FOCUS'S! FORD TOLD ME THEIR REGIONAL CUSTOMER SERVICE MANAGER ([XXX]) WOULD BE IN TOUCH IN 1 DAY - AND THEY WOULD WANT TO LOOK AT THE VEHICLE . . . [XXX] HAS NOT BEEN IN TOUCH AND I HAVE NOT HEARD A WORD FROM FORD. I APPRECIATE THE PROBLEMS OF AIRBAGS GOING OFF WHEN THE SHOULD NOT, OR GOING OFF UNEXPECTEDLY - BUT IF AIRBAGS DO NOT GO OFF WHEN THERE IS AN IMPACT THERE IS A PROBLEM! IF IT HAPPENS ONCE OR TWICE IT MAY BE A FLUKE - THIS IS NOT THE CASE! AIRBAG FAILURE IN THE 2002 FOR FOCUS IS A REPORTED PROBLEM BY MANY - REPORTED TO YOU OVER AND OVER - LET THERE NOT BE A DEATH BECAUSE YOU AND FORD DID NOT DO THE RIGHT THING - CHECK THESE VEHICLES - ALL OF THEM! ONE LIFE IS TOO PRECIOUS NOT TO DO WHAT IS CLEARLY THE RIGHT THING - DO A RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Feb 20, 2012, crash
THE CAR REAR-ENDED A TRUCK, SLID UNDER THE TRUCK, AND CRUSHED THE WHOLE FRONT END. THE HOOD WAS SHOVED INTO THE WINDSHIELD AND NONE OF THE AIR BAGS DEPLOYED. THE CAR WAS DEEMED TOTALED. THIS IS THE SECOND 2002 FORD FOCUS WE HAVE OWNED. BOTH WERE IN ACCIDENTS (OUR OTHER WAS IN AN ACCIDENT, SALVAGED, AND IN AN ACCIDENT AGAIN) AND ALL THREE TIMES NONE OF THE AIR BAGS DEPLOYED. AFTER DOING SOME RESEARCH, I FOUND THAT THE 2001 FORD FOCUSES HAD PROBLEMS WITH EARLY DEPLOYMENT FROM THE AIR BAGS. PERHAPS FORD OVERCOMPENSATED FOR THE NEXT YEAR'S MODEL? WONDER IF THE 2002 FORD FOCUSES SHOULD BE RECALLED? *TR
Air bags, Feb 20, 2012, crash
BLACK ICE WAS HIT AND THE CAR SLID OVER A THIRTY-FOOT EMBANKMENT. AIR BAGS DID NOT DEPLOY AND THE CAR WAS CONSIDERED TOTALED. THE SECOND ACCIDENT TOOK PLACE WITH THE SAME CAR, WHICH HAD BEEN SALVAGED AFTER THE FIRST ACCIDENT. HIT BLACK ICE AGAIN, FLIPPED ON ITS SIDE, AND ROLLED. AGAIN, THE AIR BAGS DID NOT DEPLOY. THE ENTIRE SIDE AND ROOF WERE DEMOLISHED AND THE CAR WAS NOT SALVAGEABLE THIS TIME. THIS IS THE SECOND 2002 FORD FOCUS WE HAVE HAD--BOTH WERE IN ACCIDENTS, AND IN ALL THREE ACCIDENTS, BOTH CARS WERE TOTALED AND NO AIRBAGS WERE DEPLOYED. WONDERING IF THESE CARS SHOULD BE RECALLED? AFTER DOING SOME RESEARCH ON FORD FOCUSES, I FOUND THAT THE 2001 FORD FOCUSES HAD A PROBLEM WITH THE AIRBAGS. THEY WOULD DEPLOY AT THE SLIGHTEST IMPACT. CAN'T HELP IF FORD DIDN'T OVERCOMPENSATE FOR THE PROBLEM IN THE NEXT YEAR'S MODEL? *TR
Air bags, Seat belts, Jan 19, 2012, crash
TL* THE CONTACT OWNS A 2002 FORD FOCUS ZTW. THE CONTACT WAS DRIVING 25 MPH AND CRASHED INTO ANOTHER VEHICLE WHEN THE AIR BAGS FAILED TO DEPLOY.THE DRIVER SIDE SEAT BELT EXTENDED OUTWARD AND FAILED TO SECURE PROPERLY. THE CRASHED CAUSED ONE INJURY AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 59,000.
Air bags, Nov 13, 2010, crash
TWO CARS COLLIDED. ONE WAS HEADING EAST THE OTHER HEADING NORTH. THE CAR HEADING NORTH'S AIRBAGS DID NOT DEPLOY. IT WAS NOT HIT HEAD ON, HOWEVER, THE FRONT DOES HAVE SUBSTANTIAL DAMAGE AND THE AIRBAGS SHOULD HAVE DEPLOYED. AS A CONSEQUENCE, THE DRIVER EXPERIENCED UNNECESSARY INTERNAL DAMAGES AND INJURIES. *TR
Air bags, May 11, 2010
DRIVING MY 2002 FORD FOCUS ZX5. IT WAS EARLY IN THE MORNING AND I LIVE NEAR MANY WOODS - I HIT A DEER GOING ABOUT 45 MILES PER HOUR. THE FRONT OF THE CAR WAS COMPLETELY TOTALED, AND THE AIRBAG DID NOT DEPLOY. THE AIRBAG LIGHT FLICKERS ON AND OFF WHEN YOU START THE VEHICLE. *TR
Engine and engine cooling, Power train, Visibility, Air bags, Apr 20, 2010
2002 FORD FOCUS SE STATION WAGON. CONSUMER STATES PROBLEM WITH AUTOMATIC TRANSMISSION. ENGINE HAS STRONG NOISE. THE CONSUMER STATED IT TOOK THREE TIMES TO FIX THE TRANSMISSION. THE WINDOW REGULATORS WERE REPLACED FOUR TIMES, THE THERMOSTAT HOUSING FAILED TWICE WHICH CAUSED COOLANT LEAK. ALSO, THERE WAS A PROBLEM WITH THE AIR BAG SYSTEM AND THE COVER ON THE PASSENGER SIDE. *JB
Air bags, Feb 16, 2010
I WAS DRIVING DOWN CALIFORNIA 130 WHEN MY DRIVER SIDE AIR BAG THAT IS LOCATED IN THE SEAT DEPLOYED I DID NOT HIT ANYTHING IT JUST WENT OFF FOR NO REASON. *TR
Air bags, Jan 12, 2010
DRIVING 45 MPH RAN OVER SMALL PIECE OF RUBBER IN ROAD AND SIDE IMPACT AIR BAG DEPLOYED WHEN THERE WAS NO IMPACT. *TR
Air bags, Aug 1, 2008
2002 FORD FOCUS SIDE AIRBAG DEPLOYED WHILE DRIVING. CONSUMER STATES THAT THE AIRBAG DEPLOYED WITH A LOUD BANG. STATED THAT IT WAS KIND OF AN EXPLOSION. *KB THE CONSUMERS SON EXPERIENCED RINGING IN HIS EARS, REDUCED HEARING AND A SEVERE HEADACHE FROM THE EXPLOSIVE FORCE OF THE AIR BAG. *JB
Air bags, Seat belts, Feb 14, 2008, crash
I WAS IN A CAR ACCIDENT, MONDAY FEB 11TH AT 7:15 AM. MY SEATBELT WAS BROKEN DURING THE IMPACT AND MY AIR BAGS DID NOT DEPLOY. MY CAR IS CONSIDERED A "TOTAL LOSS", THEREFORE I CAN NOT FIX THE DAMAGES TO IT. IF MY SEATBELT BROKE DUE TO THE IMPACT, THEN WHY DIDN'T MY AIR BAGS DEPLOY? *TR
Air bags, Dec 4, 2007
2002 EXPLORER XLT PURCHASED 1/03 WITH 37,995 MILES. NOW ONLY 39,996 I AM DISABLED AND DON'T DRIVE MUCH. HAD VEHICLE IN DUE TO WARRANTY OVER 11/26/07 TO CHECK THINGS OVER. WHEN I PICKED UP CAR AIR BAG WARNING LIGHT FLASHING. THOUGH IT WAS DUE TO THEIR WORK BECAUSE IT STOPPED. NEXT TIME USED VEHICLE LIGHT FLASHING THEN STAYED ON PERMANENTLY. TOOK TO DEALERSHIP AND THEY CLAIM IT THROWS A CODE #B2292, THEY ALSO SAID A BULLETIN OUT FROM FORD ON THIS #TSB03-11-03 ISSUED TO ALL MECHANICS - THAT THE PRETENSIONER SAFETY HARNESS BOTH NEED TO BE REPLACED (DEFECT). I ADVISED THEM I WILL DISPUTE THIS DUE TO THE FACT THEY ALSO STATED FORD MAY BE DOING A RECALL. I CLAIM VEHICLE FINE TILL THEY WORKED ON IT. PART COMES IN TOMORROW, THEY SAY IT SHOULD BE READY IN A FEW HOURS, AND COST IS AROUND $295.. PLUS TAXES. ALSO HAD TO HAVE A REBUILT TRANY DONE LAST YR. ON THE AIR BAG LIGHT - I READ ALL THESE COMPLAINTS AND I AM SHOCKED THAT FORD HAS NOT ISSUED A RECALL. THIS IS NUTS. WHAT IS SCARY IS ALL THE FIRE REPORTS. *TR
Suspension, Air bags, Oct 29, 2007
I AM AN OWNER OF A 2002 FORD EXPLORER 2WD. AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE. THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL. COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE. I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE. WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS. HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC. IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY PARTS. PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS. COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO. *TR
Air bags, Aug 4, 2007
2002 EXPLORER AIR BAG LIGHT STAYS LIT CAME ON AND NEVER WENT OFF WAS WONDERING IF THERE'S A RECALL TO HAVE FORD FIX THERE MISTAKE. *TR
Air bags, Jul 2, 2007, crash
I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT THE CENTER DIVIDER, SPUN OUT OF CONTROL, FLIPPED OVER ONTO ITS HOOD, AND SLID DOWN THE FREEWAY UPSIDE DOWN BEFORE HITTING THE CENTER DIVIDER ON THE DRIVER SIDE ONCE AGAIN. MY AIR BAG DID NOT DEPLOY AT ALL CAUSING MY HEAD HIT THE STEERING WHEEL, THE FRONT WINDSHIELD, AND A FEW OTHER PLACES IN THE CAR. *TR
Air bags, Nov 8, 2006, crash
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN TWO SEPARATE FRONT END COLLISIONS AND BOTH TIMES, THE FRONT DRIVER SIDE AIRBAGS DID NOT DEPLOY. ON THE FIRST OCCASION, THE VEHICLE WAS TRAVELING 40 MPH ON NORMAL ROAD CONDITIONS, AND 30 MPH ON THE SECOND INCIDENT. BOTH TIMES THE CONTACT WAS WEARING THE SEATBELT; THERE WAS NO PRIOR WARNING LIGHTS TO INDICATE THERE WAS A PROBLEM WITH THE AIRBAG. THE CONTACT SUSTAINED MODERATE INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AFTER THE FIRST ACCIDENT, WHO DETERMINED THAT THE AIRBAGS NEEDED TO BE REPAIRED AND PERFORMED THE REPAIR. AFTER THE SECOND ACCIDENT, THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO COULD NOT DUPLICATE THE PROBLEM WITH THE AIRBAG. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER EXAMINATION. THE CONTACT ENCOUNTERED SIMILAR COMPLAINTS ON THE NHTSA WEBSITE.
Air bags, Sep 26, 2006
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE AIR BAG SENSOR/CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
Service brakes, Hydraulic, Electrical system, Visibility, Air bags, Tires, Equipment, Aug 30, 2006
I HAVE A 2002 FORD FOCUS ZX5 THAT IS WELL MAINTAINED. WITHIN THE FIRST 2-3 YEARS, I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS. IN 2004 I HAD TO REPLACE THE BATTERY. IN 2005 I HAD TO REPLACE THE RIGHT REAR WINDOW MOTOR. PRESENTLY THE LEFT REAR WINDOW MOTOR ISN'T WORKING; THE WINDOW WILL NOT GO UP. THE REAR FRONT WINDOW IS NOT WORKING PROPERLY AND THE AIR BAG LIGHT COMES ON EACH TIME THE CAR IS STARTED AND STAYS ON. THE CD PLAYER HAD TO BE REPLACED IN 2005. IN 2006 ALL FOUR TIRES HAD TO BE REPLACED BECAUSE OF FACTORY DRY ROT. I REGULARLY SERVICE AND MAINTAIN THE CAR, AND HAVE APPROXIMATELY 28,000 MILES ON IT. I TAKE EXCELLENT CARE OF MY VEHICLE AND FEEL THIS CAR IS NOT MADE WITH QUALITY PARTS AND THAT IT IS NOT SAFE. ALTHOUGH I DRIVE AT NORMAL SPEEDS, IT DOES NOT GET THE MILEAGE STATED ON THE STICKER. *JB