2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: air bags
78 reports, newest first. Show all
Air bags, Feb 10, 2004, crash
WHILE TRAVELING AT 25 MPH VEHICLE WAS INVOLVED IN A COLLISION. THE DRIVER'S AIR BAG DIDN'T DEPLOY. *AK THE VEHICLE WAS DECLARED DEMOLISHED BY THE INSURANCE ADJUSTER. *NM
Engine and engine cooling, Air bags, Jan 22, 2004, crash
WHILE DRIVING AT ANY SPEED VEHICLE HESITATED AND TOOK A DIP FORWARD AND DOWN TO THE GROUND. THEN, IT ACCELERATED AS IF NOTHING HAPPENED. CONSUMER'S DAUGHTER EXPERIENCED THE SAME THING WHILE DRIVING AND LOST CONTROL OF THE VEHICLE WHICH LANDED IN A DITCH. CONSUMER'S DAUGHTER SUSTAINED BACK INJURIES. CONSUMER WORE SEAT BELTS. HOWEVER, AIR BAGS FAILED TO DEPLOY. *AK
Suspension, Air bags, Wheels, Jan 15, 2004, crash
ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BUT EVERYTIME I GOT IT BACK AND IT WOULD SHAKE JUST AS BAD. ALSO WHEN I GOT INTO THE ACCIDENT MY AIRBAGS DIDNT DEPLOY AT ALL I RECEIVED A BROKEN NOSE FROM HITTING MY HEAD ON THE STEERING WHEEL. THE CAR WAS SHAKING REALLY BAD AND IT SEEM TO PULL ME OFF THE ROAD THEN ALL OF A SUDDEN IT WAS LIKE A SNAP AND IT WENT THE OTHER DIRECTION. I FLEW SIDEWAYS UP IN THE AIR AND HIT TWO OAK TREES LUCKLY I DIDN'T DIE FROM THIS ACCIDENT IF YOU WOULD SEE THE PICTURES YOU WOULD THINK HOW DID SHE SURVIVE. IF THE CAR WOULD HAVE HIT THE OAK TREES TWO FEET CLOSER TO MY DOOR I WOULDN'T BE HERE TO TELL YOU THIS. THE CAR SPLIT IN HALF & WAS TOTALED.
Air bags, Seat belts, Nov 6, 2003, crash
WHILE SLOWING DOWN DUE TO INTENSE TRAFFIC ON A HIGHWAY WE WERE VIOLENTLY HIT BY A CAR DRIVING BEHIND US. THE IMPACT WAS SO GREAT THAT THE CAR WAS DEMOLISHED - THE BOTTOM REAR OF THE CAR AND TIRES WERE TOTALLY CRUSHED, THE ROOF WAS BENT IN THE MIDDLE, ALL WINDOWS BURST, AND DOORS WERE JAMBED SHUT. WE WERE PUSHED INTO THE CAR AHEAD OF US. THE AIRBAGS DID NOT INFLATE. PASSENGER SUSTAINED FACIAL INJURIES AND DRIVER SUSTAINED INJURIES TO CHEST. WE DO NOT BELIEVE THE SEAT BELTS CONSTRAINED US IN THIS CRASH. *AK
Air bags, Sep 4, 2003, crash
WHILE DRIVING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE COLLIDED WITH CONSUMER'S VEHICLE, CAUSING A COLLISION. DRIVER SWUNG AROUND, HITTING THE GUARDRAIL. UPON IMPACT, DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK
Air bags, Jul 21, 2003, crash
GOT IN ACCIDENT, AIR BAG DID NOT DEPLOY. GOT FIXED??? FORD LET ME GO BACK OUT ON THE ROAD WITH A BRAND NEW SAFETY DEVICE AND IT WAS NOT WORKING PROPERLY. THE TIME BETWEEN THE ACCIDENT AND THE TIME I GOT IT FIXED FORD WAS VERY UNCONCERNED AND DID NOT ANSWER ANY OF MY CONCERNS OR QUESTIONS. MY SAFETY WAS AT RISK AND THEY DID NOTHING ABOUT IT.*AK
Air bags, Jul 11, 2003, crash
I BOUGHT A 2002 FORD FOCUS FOR MY 18 YEAR OLD DAUGHTER, AND LAST YEAR THE CAR WRECKED INTO A WALL ON I75. NONE OF THE AIRBAGS OPENED, EVEN THOUGH IT WAS A HEAD ON COLLISION. I WAS THE OPINION OF THE BODY SHOP THAT EVERY SENSOR THAT THERE WAS TO HIT FOR THE AIR BAGS WAS HIT. I TRIED TO CONTACT FORD AND THEY KEPT TELLING ME HOW MUCH THEY CARED BUT WOULD NOT RETURN MY CALL. I HIRED A LAWYER, WHO SAID THAT FORD WOULD TELL HIM TO TALK TO THE DEALERSHIP THAT WE BOUGHT THE CAR FROM, WHICH WAS KERRY FORD IN TRI COUNTY, AND THEY WOULD TELL HIM THAT ITS FORD CORPORATION THAT SHOULD DEAL WITH IT. MY DAUGHTERS LAWYER RESIGNED FROM THE CASE BECAUSE HE WANTED US TO PUT OUT THE MONEY FOR A PROFESSIONAL TO EVALUATE THE CAR. RIGHT NOW MY INSURANCE COMPANY IS HOLD THE CAR BUT WANTS ME TO LET THEM RELEASE IT FROM STORAGE. I BOUGHT THE CAR WITH MY DAUGHTERS SAFETY IN MIND AND FEEL LET DOWN, AND LIED TO AND PUSHED AROUND BY CORPORATE FORD. IF THERES ANY WAY YOU COULD HELP IT WOULD BE MUCH APPRECIATED. THANK YOU. RICK KAISER. *AK
Air bags, Jul 2, 2003, crash
MY 2002 FORD FOCUS WAS INVOLVED IN A COLLISION. THE IMPACT OF THE CRASH WAS ALL ON THE FRONT END OF THE VEHICLE. THE MOTOR WAS SHOVED BACK AND THE VEHICLE HAD SO MUCH DAMAGE IT COULDN'T BE REPAIRED. THE CAR WAS CONSIDERED A TOTAL LOSS BY MY INSURANCE PROVIDER. MY CAR WAS TRAVELING AT ABOUT 40 MPH ON IMPACT AND THE AIR BAGS DIDN'T DEPLOY. MY DAUGHTER HIT HER CHEST AGAINST THE STEERING WHEEL AND IS STILL HAVING SOME LASTING EFFECTS OF THE CRASH. PLEASE! PLEASE! LOOK INTO THIS. SHE COULD HAVE BEEN KILLED IF SHE HAD BEEN ON THE HIGHWAY OR GOING ANY FASTER. PLEASE RESPOND TO THIS LETTER.*AK
Service brakes, Hydraulic, Air bags, Jun 14, 2003, crash
I BOUGHT MY 19 YEAR OLD DAUGHTER A NEW FOCUS BECAUSE I FELT NEW CARS WERE SAFER AND MORE RELIABLE. TODAY, SHE WAS INVOLVED IN AN ACCIDENT. SHE HAS HAD ONGOING PROBLEMS WITH THE BRAKES MAKING NOISE AND NOT BEING RESPONSIVE. ON HER WAY TO HAVE THEM LOOKED AT AGAIN, SHE MADE A LEFT ONTO A MAJOR ROAD AND THE TRAFFIC IN FRONT OF HER WAS AT A DEAD STOP. IT WAS THE RAV 4 IN FRONT OF HER, NOT HER BRAKES, THAT STOPPED HER CAR DEAD. THANKFULLY, NO ONE WAS HURT. TO ADD INSULT TO INJURY, THE AIRBAG I FELT WOULD PROTECT HER DID NOT DEPLOY. HOW MANY COMPLAINTS HAVE TO BE SUBMITTED BEFORE THINGS GET ADDRESSED BY A MANUFACTURER? TO THINK I BOUGHT MY ONLY DAUGHTER A CAR WITH UNRELIABLE BRAKES AND AIRBAGS THAT DON'T WORK. UNFORTUNATELY, LIKE A LOT OF OTHER CONSUMERS, WE FOUND THIS OUT THE HARD WAY. *NLM
Engine and engine cooling, Air bags, Jun 14, 2003, crash
I WAS DRIVING DOWN THE PA TURNPIKE GOING 60 MPH IN MY 2002 FORD FOCUS. I HAD JUST PASSED A COP AND HAVE WITNESSES THAT I WAS NOT SPEEDING OR DRIVING ERRATICALLY. IT WAS 8:30 IN THE MORNING AND MY CAR SUDDENLY LOST ALL POWER. MY RPM'S DROPPED AND I WAS LOOSING MY SPEED. (THIS HAPPENED ONE MONTH PRIOR AND I TOOK IT TO FORD. THEY REPLACED THE FUEL PUMP AND TWO OTHER PARTS ON WARRANTY) I HAD TO GET TO THE RIGHT SHOULDER, WHICH HAD A WALL RIGHT AFTER IT, BECAUSE I WAS IN THE LEFT LANE WHERE THERE WAS A WALL DIRECTLY TO MY LEFT. IN TRYING TO CROSS THE CAR LOST TRACTION ON THE ROAD AND SHOT ME HEAD FIRST INTO THE WALL. HEAD FIRST AT 55 MPH AND MY AIRBAGS DID NOT DEPLOY. THE CAR HAS BEEN DEEMED A TOTAL LOSS AND FOR THE PAST TEN DAYS I HAVE BEEN IN UNBELIEVABLE PAIN, TO THE ER 3 TIMES. NOW I HAVE PHYSICAL THERAPY FOR ABOUT A MONTH BEFORE HOPEFULLY EVERYTHING IS BETTER. I AM A 19 YEAR OLD FEMALE AND I DON'T WANT TO SEE ANYBODY ELSE HURT IN THIS SORT OF ACCIDENT. I HAVE AN ATTORNEY AND I SUGGEST ANYONE WITH A FOCUS HAVE ONE ON HAND. I WANT EVERYONE TO READ THIS BEFORE THEY BUY ONE! MY NEXT STEP IS TO CONTACT MAGAZINES AND TELEVISION SHOWS. I HAD A GUARDIAN ANGEL WITH ME, SOMEONE MAY NOT BE SO LUCKY! *NLM
Air bags, May 2, 2003
THE AIRBAG LIGHT FLASHES ON AND OFF AT RANDOM OCCASIONS. IT IS NOW AT THE DEALERSHIP. *NLM
Air bags, Apr 21, 2003, crash
THE VEHICLE WAS INVOLVED IN AN ACCIDENT,THE AIR BAGS DEPLOYED, BUT DIDN'T INFLATE. *JB
Air bags, Mar 5, 2003, crash
THE VEHICLE HIT A CONCRETE DIVIDER AND THE AIR BAGS DID NOT DEPLOY. *JB
Air bags, Feb 28, 2003, crash
AIR BAGS FAILED TO DEPLOY DURING COLLISION AT 35 MPH. COLLISION RESULTED IN SEVERE FRONT END DAMAGE TO VEHICLE AND PASSENGER HEAD INJURY, NEITHER PASSENGER NOR DRIVER AIR BAG DEPLOYED. *JB
Air bags, Feb 19, 2003, crash
THE AIR BAGS FAILED TO DEPLOY IN A CRASH. SCC *JB
Air bags, Jan 21, 2003, crash
WHEN HIT AT 40MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. AIR BAG MONITOR HAD TO BE REPLACED. TS
Air bags, Jan 9, 2003
CONSUMER STATES WHILE DRIVING THE VEHICLE IN A PARKING LOT,THE VEHICLE HIT THE CURB ON THE RIGHT SIDE OF THE BUMPER RESULTING IN BOTH AIR BAGS DEPLOYING, THE VEHICLE WAS TRAVELING APPROXIMATELY 23 MPH. *NLM
Air bags, Nov 8, 2002
IN THE SHORT TIME THAT I'VE OWNED MY FOCUS I'VE HAD TO RETURN IT TO THE DEALERSHIP ON 3 OCCASIONS BECAUSE THE AIR BAG LIGHT COMES ON. THE FIRST TIME I BROUGHT IT IN THEY HAD TO REPLACE A MODULE TO THE AIR BAG COMPONENT. THE SECOND AND THIRD TIME I BROUGHT IT IN THEY FOUND NOTHING WRONG. THE THIRD TIME I BROUGHT IT BACK THEY GAVE ME A RECORDING DEVICE THAT I HAD TO USE TO RECORD THE AIR BAG LIGHT BECAUSE THE AIR BAG LIGHT WAS NOT REGISTERING THAT IT EVER CAME ON. I HAD TO RECORD THE LIGHT A TOTAL OF 3-4 TIMES AND THEN BRING IT BACK TO THE DEALERSHIP. I DID SO AND RETURNED MY CAR ONLY TO FIND OUT THAT THIS DEVICE TOLD THEM NOTHING. SO NOT KNOWING THE EXACT PROBLEM THEY WENT AHEAD AND REPLACED THE ENTIRE AIRBAG. ALL OF THESE ATTEMPTS OCCURED LATE SEPTEMBER THROUGH MID OCTOBER. AS OF 11/8/2002 THE LIGHT HAS NOT COME BACK ON. I FEEL KNOW THAT I'M LEFT WITH A FALSE SENSE OF SECURITY AND THE QUESTION OF IF I GET INTO AN ACCIDENT IS THIS AIR BAG GOING TO PROTECT ME. I WAS TOLD THAT THIS IS AN ISOLATED CASE BUT I'M NOT TO SURE ABOUT THAT. I THINK THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN INTO SERIOUS CONSIDERATION. DT
Air bags, Nov 5, 2002
CONSUMER WAS DRIVING APPROXIMATELY 30-35MPH AND RAN OVER A POTHOLE. THERE WAS NO COLLISION. THE LEFT SIDE AIR BAG DEPLOYED WITHOUT WARNING. TS
Air bags, Oct 17, 2002
WHILE STOPPED AT A STOP SIGN THE DRIVERS SIDE AIR BAG DEPLOYED WITHOUT WARNING, AS A RESULT THE DRIVER SUSTAINED BRUISES TO HIS BODY. THE DEALER HAS BEEN CONTACTED. *TS *NLM
Air bags, Oct 16, 2002
WE ARE HAVING PROBLEMS WITH OUR AIRBAG SYSTEM. WE HAVE HAD COMPONETS REPLACED ON 4 OCCASIONS. AND THE PROBLEM IS STILL NOT REPAIRED. THIS PROBLEMS IS CAUSING THE AIRBAG SYSTEM TO BE NON FUCTIONAL. WE FEEL THIS IS A SERIOUS SAFETY ISSUE, SINCE IF A COLLISION OCCURED THEY WOULD NOT WORK. WE HAVE BEEN TOLD THAT THIS IS A PROBLEM THAT IS LIMITED TO OUR MODEL OF CAR AND ONLY THOSE THAT IS A 4 DOOR AND 5 SPEED. FORD HAS BEEN CONTACTED AND CANNOT COME UP WITH A FIX. I WOULD LIKE TO KNOW WHAT HAS TO HAPPEN BEFORE A RECALL CAN BE ISSUED SO THAT THIS PROBLEM CAN BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. MR
Air bags, Oct 8, 2002
CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEEDS, CONSUMER SWERVED TO AVOID BEING HIT BY AN 18 WHEELER TRUCK THAT WAS CHANGING LANES. CONSUMER STATES IN THE PROCESS OF AVOIDING TRUCK, CONSUMER REAR ENDED ANOTHER CAR AND WENT INTO A SPIN AND HIT THE CAR AGAIN. CONSUMER STATES NONE OF THE VEHICLES AIRBAGS DEPLOYED. CONSUMER STATES THE FRAME THAT PROTECTS ENGINE WAS BENT. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Air bags, Aug 9, 2002
AIR BAG LIGHT STAYS ILLUMINATED. *AK AFTER SEVERAL ATTEMPTS OF REPAIRING THE AIR BAG/AIR BAG SENSORS, THE PROBLEM WAS STILL OCCURING AS OF AUGUST 15TH 2002 AND AT THAT TIME THEY WERE WAITING ON PARTS. (REPAIRS MADE AT THE DEALER) *SCC
Air bags, Aug 1, 2002, crash
AT 65 MPH VEHICLE HIT A RETAINING WALL, THEN ROLLED A COUPLE OF TIMES, AND NEITHER AIRBAG DEPLOYED. CONSUMER HIT HEAD ON WINDSHIELD, VEHICLE WAS TOTALLED.*AK
Air bags, Jul 30, 2002, crash
ON 7/11/2002 MY WIFE WAS INVOLVED IN A NEAR HEAD-ON ACCIDENT. SHE WAS DRIVING DOWN THE ROAD WHEN ANOTHER CAR SUDDENLY TURNED LEFT IN TO HER PATH. THE OTHER DRIVER WAS CITED FOR FAILURE TO YIELD RIGHT OF WAY. MY WIFE HIT THE OTHER CAR IN THE FRONT RIGHT SIDE. THE FORD FOCUS ZX5 SUSTAINED MAJOR DAMAGE AND WITH A COST OF OVER $12,000 TO REPAIR IT WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOYED EVEN THOUGH IT WAS A FRONTAL COLLISION AND THE BUMPER WAS TOTALLY DESTROYED. WHEN I CONTACTED FORD MOTOR CO. TODAY AT THEIR CUSTOMER SERVICE CENTER (1-866-693-6738) I WAS INFORMED BY STEVE THAT IF I WANTED TO FIND OUT WHY THE AIR BAGS DIDN'T DEPLOY THAT I COULD PAY TO HAVE THEM TESTED. WHEN I QUESTIONED AS TO WHY I HAD TO PAY TO HAVE FORD TO POSSIBLY FIX A MAJOR PROBLEM WITH THE AIR BAGS HE SAID THAT THAT IS WHAT THE COMPUTER POP UP STATED. FORD SHOULD BE MORE RECEPTIVE TO WANTING TO FIND OUT IF THERE IS A PROBLEM. IF THERE IS A PROBLEM THEN FORD SHOULD COMPENSATE ME AND MY WIFE.*AK