2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
108 reports, newest first. Show all
Engine and engine cooling, Sep 12, 2003
WHILE DRIVING, THE ENGINE FAILED. THE DEALER WAS NOTIFIED. *AK *SCC *JB
Engine and engine cooling, Fuel system, Gasoline, Aug 25, 2003
2002 FORD FOCUS SE ENGINE STALLED.*MR CONSUMER HAD THE FUEL PUMP REPLACED EXPECTING TO REMEDY THE PROBLEM. ONCE THE CONSUMER ARRIVED AT THE GAS STATION AND BEGAN TO FILL THE GAS TANK THERE WAS A PUDDLE OF OIL UNDERNEATH THE VEHICLE, IT WAS THEN DETERMINED THE DEALER INSTALLED THE GAS TANK INCORRECTLY WHICH CAUSED THE LEAK. *TS. ON THE THIRD OCCASION, WHILE DRIVING, THE ENGINE STALLED AND RESTARTED AND THE AUTOMATIC TRANSAXLE/COOLING SYSTEM LIGHT ILLUMINATED ON THE DASHBOARD AND THEN WENT OFF. *JB
Engine and engine cooling, Aug 7, 2003
CONSUMER NOTICED WHILE ACCELERATING THE ENGINE DIED. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *PH
Engine and engine cooling, Aug 1, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THERE WAS AN ODOR COMING FROM INSIDE OF THE VENT AREA. *AK
Engine and engine cooling, Jul 25, 2003
THE VEHICLE STALLED WHILE DRIVING, WHICH FORCED THE CONSUMER TO PULL OVER. *TT *SCC *JB
Engine and engine cooling, Electrical system, Latches/locks/linkages, Jul 19, 2003
IT ALL STARTED ON CHRISTMAS DAY OF 2002. MY CAR WAS ONLY 6 MONTHS OLD AND THE STARTER WENT OUT. ABOUT FOUR MONTHS LATER I BEGAN TO HAVE PROBLEMS WITH THE AUTOMATIC LOCKS. SOMETIMES THE DOORS WOULD LOCK ALL BY THEMSELVES AND AT OTHER TIMES THEY WOULD NOT LOCK AT ALL. I REPORTED THIS PROBLEM TO THE DEALERSHIP AND THE SERVICE REP INFORMED ME THAT THEY COULD DO NOTHING ABOUT IT UNLESS IT WAS ACTING UP AT THE TIME I BROUGHT IT IN. WELL, BY THE TIME I WOULD GET TO THE DEALERSHIP EVERYTHING WAS OK AGAIN. ON THE 7TH OF JULY I TOOK MY CAR TO HAVE THE OIL CHANGED. WHEN I LEFT THE DEALERSHIP ALL THE GAUGES ON MY DASH WERE FLIPPING ALL THE WAY TO THE RIGHT AND COMING BACK AGAIN. AND MY BATTERY LIGHT WAS ON. I WENT RIGHT BACK TO SERVICE DEPT. THEY DROVE THE CAR AND (SURPRISE!) IT WOULD NOT DO IT AGAIN. THEY SAID THEY MAY HAVE SPILLED SOME COOLANT ON THE BELT AND IT WAS JUST LOSING VOLTAGE. AS SOON AS THE COOLANT WORE OFF IT SHOULD NOT DO IT AGAIN. ON JULY17 I WAS DRIVING MY CAR AND I LOOKED AT MY GAGES AND NONE OF THEM WERE WORKING. IT WAS JUST LIKE THE CAR WAS NOT EVEN STARTED. I MADE A U-TURN AND WENT TO THE SERVICE DEPT. THEY TOLD ME TO BRING IN THE NEXT DAY AND THEY WOULD GIVE ME A RENTAL CAR UNTIL THEY COULD FIND THE PROBLEM. THE SAME AFTERNOON THEY CALL ME AND TELL MY CAR IS READY. I ASK IF THEY HAVE FIXED THE PROBLEM AND THE REP INFORMS ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR (AFTER ONLY ONE DAY WITH IT!). WELL THEY MUST THINK I'M SOME KIND OF HYPOCHONDRIAC FOR MY CAR! I TOLD HER THAT I WAS NOT COMING TO GET THAT CAR UNTIL THEY FOUND THE PROBLEM AND FIXED IT. I CAN NOT TELL HOW FAST I AM GOING AND I'M SURE THEY WOULDN'T LIKE TO PAY FOR ANY SPEEDING TICKETS.*AK
Engine and engine cooling, Air bags, Jun 14, 2003, crash
I WAS DRIVING DOWN THE PA TURNPIKE GOING 60 MPH IN MY 2002 FORD FOCUS. I HAD JUST PASSED A COP AND HAVE WITNESSES THAT I WAS NOT SPEEDING OR DRIVING ERRATICALLY. IT WAS 8:30 IN THE MORNING AND MY CAR SUDDENLY LOST ALL POWER. MY RPM'S DROPPED AND I WAS LOOSING MY SPEED. (THIS HAPPENED ONE MONTH PRIOR AND I TOOK IT TO FORD. THEY REPLACED THE FUEL PUMP AND TWO OTHER PARTS ON WARRANTY) I HAD TO GET TO THE RIGHT SHOULDER, WHICH HAD A WALL RIGHT AFTER IT, BECAUSE I WAS IN THE LEFT LANE WHERE THERE WAS A WALL DIRECTLY TO MY LEFT. IN TRYING TO CROSS THE CAR LOST TRACTION ON THE ROAD AND SHOT ME HEAD FIRST INTO THE WALL. HEAD FIRST AT 55 MPH AND MY AIRBAGS DID NOT DEPLOY. THE CAR HAS BEEN DEEMED A TOTAL LOSS AND FOR THE PAST TEN DAYS I HAVE BEEN IN UNBELIEVABLE PAIN, TO THE ER 3 TIMES. NOW I HAVE PHYSICAL THERAPY FOR ABOUT A MONTH BEFORE HOPEFULLY EVERYTHING IS BETTER. I AM A 19 YEAR OLD FEMALE AND I DON'T WANT TO SEE ANYBODY ELSE HURT IN THIS SORT OF ACCIDENT. I HAVE AN ATTORNEY AND I SUGGEST ANYONE WITH A FOCUS HAVE ONE ON HAND. I WANT EVERYONE TO READ THIS BEFORE THEY BUY ONE! MY NEXT STEP IS TO CONTACT MAGAZINES AND TELEVISION SHOWS. I HAD A GUARDIAN ANGEL WITH ME, SOMEONE MAY NOT BE SO LUCKY! *NLM
Engine and engine cooling, Other or unspecified, May 28, 2003
AT LEAST TWICE A WEEK MY CAR TAKES 2-5 TRIES TO START. AFTER IT STARTS, IT RUNS VERY ROUGH AND FEELS LIKE IT'S GOING TO STALL...SOMETIMES IT DOES IF I'M AT A LIGHT. I HAVE A STICK SHIFT AND THERE'S NO INDICATION ON THE IDLE THAT IT'S RUNNING LOW. MY CAR HAS BEEN IN THE SHOP MORE THAN I'VE HAD IT FOR THE LAST SIX MONTHS. FORD TELLS ME THEY HAVEN'T RECEIVED ANY COMPLAINTS LIKE THIS AND THE DEALERSHIP HAS TOLD FORD THEY CAN'T REPLICATE THE PROBLEM...EVEN THOUGH THEY'VE TOLD ME ON A COUPLE OF OCCASIONS THAT THEY HAVE. USUALLY THEY DON'T REPLACE ANYTHING BUT SO FAR THEY'VE REPLACED MY EGR VALVE, FUEL PUMP, AND GAS TANK. THE DEALERSHIP HAS BEEN INCONSISTENT ON HOW THEY DOCUMENT THE TIME MY CAR'S BEEN IN THE SHOP AND WITH A ONE YEAR OLD AND A FOUR YEAR OLD...I CAN NO LONGER TAKE TIME TO GO TO THE SHOP...NOT TO MENTION LOSSED TIME AT WORK. I ACTUALLY LIKE MY CAR BUT I NEED IT TO START AND THEY OBVIOUSLY CAN'T FIX IT. THIS HAS BEEN A FRUSTRATING EXPERIENCE AND WE WILL NO LONGER PURCHASE FORD VEHICLES BECAUSE OF THE LACK OF COOPERATION FROM BOTH THE DEALERSHIP AND FORD. WE'VE BOUGHT AN F-150, EXPLORER, AND THE FOCUS FROM THE SAME DEALERSHIP...I GUESS OUR MONEY WAS JUST A DROP IN THE BUCKET FOR THEM AND IN THE LONG RUN CUSTOMER DON'T REALLY MATTER. I DON'T KNOW WHAT TO DO ABOUT THE CAR EXCEPT TO TRY FOR THE LEMON LAW...BUT SINCE THE DEALERSHIP HAS CHOSEN TO LIE AND SAY THEY CAN'T REPLICATE THE PROBLEM, WHO KNOWS HOW THAT WILL TURN OUT.
Engine and engine cooling, Apr 23, 2003
THERE WAS A BAD ODOR IN THE VEHICLE THAT MADE THE OCCUPANTS SICK. THE SMELL EXISTED EVEN WHEN THE AIR VENTS WERE CLOSED BUT WORSENED WHEN THEY WERE OPEN. THE DEALERSHIP COULD NOT LOCATE THE OF THE ODOR. *NLM
Engine and engine cooling, Mar 13, 2003
NAR 03/13/2003 THE CONSUMER HAS REQUESTED THAT THE VEHICLE GO UNDER EVALUATION BY FORD TO DETECT PROBLEMS ON THE VEHICLE THAT WAS NOT IDENTIFIED AFTER GOING ON THE DIAGNOSTIC MACHINE, BECAUSE THE CERTIFIED INSPECTOR IDENTIFIED RAW GAS IN THE TAIL PIPE AND THE SMELL WAS BECOMING INTOLERANT. THE CONSUMER WANTS FURTHER INVESTIGATING . *CB *JB
Engine and engine cooling, Feb 18, 2003
WHILE AT A STOPLIGHT, MY 2002 FORD FOCUS ZTS SUDDENLY EXPERIENCED AN ENGINE STALL. THE CHECK ENGINE, CHECK BATTERY AND CHECK OIL LIGHTS CAME ON SIMULTANEOUSLY. THE FORD DEALERSHIP NOTED ON THE INVOICE THAT THEY HAD CHECKED THE BATTERY AND CHARGE, AND ALL WAS "OK." HOWEVER, WHEN I ASKED THEM WHY IT STALLED AS IT DID, I RECEIVED A SHORT ANSWER THAT THEY "COULDN'T FIND ANYTHING" THAT WOULD LEAD TO THAT. THE STALLING WAS NOT NOTED ON THE REPAIR INVOICE. I'M AFRAID OF THIS HAPPENING AGAIN, PARTICULARLY WHEN COMMUTING. THE FOCUS HAS 15,000 MILES ON IT.
Engine and engine cooling, Feb 11, 2003
2002 FORD FOCUS WILL NOT RUN IN SUB ZERO WEATHER DUE TO CONDENSATION IN THE EXHAUST SYSTEM. THE FIX IS TO DRILL HOLES IN THE EXHAUST AND LET OUT THE WATER. THIS CHANGE IN BACK PRESSURE, SALT IN THE SYSTEM, FUEL EFFICIENCY, AND LEAKAGE OF EXHAUST INTO PASSANGER COMPARTMENT HAD NOT BEEN DETERMINED. THIS MODIFICATION SHOULD ONLY BE PERFORMED AFTER FACTORY CERTIFICATION.
Engine and engine cooling, Fuel system, Other, Dec 12, 2002
THIS FIRST INCIDENT WAS RATHER BENIGN. I NOTICED MY 2002 FORD FOCUS SVT, AT 2400 MILES, WOULD NOT PRODUCE SUSTAINED HEAT. AFTER REPAIR, ON 12-8-02, THE VEHICLE, WITH 2800 MILES, WOULD NOT START. IT LEFT ME STRANDED AND HAD TO BE TOWED. I AM TOLD THE VEHICLE REQUIRES A NEW "INTAKE" FOR REPAIR AND WAS "PROBABLY" THE CAUSE OF THE INITIAL PROBLEM. THOUGH THE INCIDENTS ARE RATHER SIMPLE, I FIND IT REDICULOUS FOR A VEHICLE WHICH WAS MADE LESS THAN 6 MONTHS AGO.
Engine and engine cooling, Dec 4, 2002
I'M CONTINUALLY EXPERIENCING A BURNING SMELL (AS IF SOMETHING IS GETTING VERY HOT) COMING FROM WITHIN THE VEHICLE'S ENGINE COMPARTMENT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE 'NEW' APPROXIMATELY SIX MONTHS AGO. I'VE NOTIFIED THE FORD DEALERSHIP (SELLER) AND RETURN THE VEHICLE BACK TO THEM REGARDING THIS PROBLEM. HOWEVER, THEY CLAIM THAT THEY CAN'T FIND ANYTHING TO BE CONCERNED ABOUT. I ADVISED THEM ABOUT NEWS REPORTS WHICH INDICATED THAT OTHERS WITH SIMILAR CIRCUMSTANCES EVENTUALLY EXPERIENCED A VEHICLE FIRE IN THE ENGINE COMPARTMENT. THE DEALER THEN CLAIMS THAT NOTHING CAN BE DONE UNTIL FORD MOTOR COMPANY DECIDES TO INITIATE A RECALL NOTICE. DT
Engine and engine cooling, Nov 8, 2002
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE VEHICLE WILL STALL AND WILL NOT RESTART. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM TS
Engine and engine cooling, Nov 5, 2002
CONSUMER CALLED COMPLAINING ABOUT THE RADIATOR FUN. ALSO STATED THAT THIS HAPPEND WHILE HE WAS DRIVING THE VEHICLE THE FUN ON THE RADIATOR FELL OFF AND CAUSE DAMAGE ON THE BOTTOM OF THE VEHCLE. DEALER WAS CONTACTED AND STATED TO THE CONSUMER TO CONTACT THERE INSURANCE TO FIND OUT IF IT WAS CONSUMER S FALL OR THE MANUFACTURES DIFFECT. TS
Engine and engine cooling, Oct 13, 2002
PULLEY BOLTS ON WATER PUMP LOOSENED, TWO FELL OUT. BELT PULLEY TWISTED, BELT FRAYED AND WATER PUMP FROZE. DEALER REPLACED WATER PUMP HOUSING, PULLEY, BOLTS, BELT AND ANTI / FZ. MR
Service brakes, Hydraulic, Engine and engine cooling, Sep 11, 2002
WATER PUMP WENT OUT AND LOOSENED WHICH CAUSED FAN TO HIT IT CONTINUOUSLY. NOISE IN BRAKE PEDAL, REPORTED 3 TIMES, DEALER HAS NO IDEA WHAT IT IS. IT HAS GOTTEN LOUDER. THEY HEAR IT BUT DON'T KNOW WHAT IT IS
Engine and engine cooling, Sep 9, 2002
JUST COMPLETED 3 HOUR TRIP IN HEAVY RAIN. HAD DRIVEN THROUGH AREA OF ROAD WITH SEVERAL INCHES OF WATER. WHILE VEHICLE APPROACHED FROM OPPOSITE DIRECTION THE RESULTING SPLASH CAUSED THE ENGINE TO FAIL. TOWED CAR TO A LOCAL FORD DEALER AND THEY SAID THE CAUSE OF THE ENGINE FAILURE WAS DUE TO TOO MUCH WATER IN THE ENGINE. WE ALSO FOUND OUT THAT THE AIR INTAKE VALVE IS LOCATED NEAR THE BOTTOM OF THE FRONT BUMPER. THIS HAS CAUSED US TO NEED A NEW ENGINE ON A CAR THAT WE HAVEN'T EVEN HAD FOR THREE MONTHS. FORD REFUSES TO PAY FOR A NEW ENGINE AND INSISTS IT ISN'T A DESIGN FLAW. THE INSURANCE ADJUSTER STATED THAT IT IS ODD THAT THE ENGINE WOULD FAIL DUE TO WATER INTAKE.*AK
Engine and engine cooling, Aug 23, 2002, fire
SESSLER DOES NOT SEEM TO CARE I AM NOT SATISFIED WITH THEIR DECISION TO REPLACE THE ENGINE. MY FAITH IS SHAKEN IN THE FOCUS COMPLETELY.*AK
Engine and engine cooling, Aug 10, 2002
THIS IS THE THIRD OCCASION THAT THIS PARTICULAR PROBLEM HAS HAPPENED. NEITHER THE FORD MOTOR COMPANY OR MY FORD DEALER ARE ABLE TO EXPLAIN OR OFFER ANY RECTIFICATION OF THIS PARTICULARY DANGEROUS PROBLEM.NO SAFETY DEFECT LISTED FOR ABOVE VEHICLE. *AK
Engine and engine cooling, Aug 3, 2002
WITHIN THE FIRST MONTH OF OWNERSHIP WHILE DRIVING VEHICLE SHUDDERS AND WENT INTO A STALL. I THOUGH I DID SOMETHING WRONG AND DIDN'T REPORT IT. AT 1800 MILES I DROVE HOME FROM WORK MADE A BRIEF STOP AND WHEN I TRIED TO RESTART MY CAR NOTHING WORKED. THE DASHBOARD WHEN BLANK. VEH HAD TO BE TOWED & WAS KEPT FOR 5 DAYS A FUEL PUMP WAS PUT IN. AT 2874 MILES A MONTH LATER I STOPPED FOR GAS AND VEHICLE AGAIN WOULDN'T START DASH BOARD WENT BLANK. VEH TAKEN BACK TO DEALERSHIP & KEPT 3 DAYS. A NEW STARTER WAS PUT IN. JULY 15 ENGINE LIGHT & GAS LIGHT WOULDN'T GO OFF (WAS TOLD NOTHING TO WORRY ABOUT KEEP ON DIRIVNG) TOOK VEH FOR REPAIR LIGHT WENT OFF. 8/2/02 WHILE DRIVING HOME FROM WORK, RUSH HOUR ON INTERSTATE 295 AT 60 MPH. DASH BOARD WENT DEAD ENGINE LIGHT CAME ON & VEH LOST ALL POWER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND WAIT AND FEW MINUTES. HAD NO CELL PHONE & WAS IN A DANGEROUS ON RAMP I WAS ABLE TO GET THE VEH MOVING. AGAIN AFTER A SHORT DISTANCE EVERYTHING WHEN DEAD. I WAITED AND AGAIN ATTEMPTED TO MAKE IT HOME. I WAS ABLE TO GET HOME AND CALL DEALERSHIP. I ATTEMPED TO GET VEH TO DEALERSHIP, BUT VEHICLE AGAIN DIED IN THE ROAD. ALL LIGHTS CAME ON THE VEH WOULD START. AFTER WAITING I WAS EVENUTALLY ABLE TO GET CAR TO DEALERS. I AM AFRAID TO DRIVE THIS CAR. I FEEL I AM PUTTING MY LIFE AND OTHERS AT RISK WITH THIS CAR ON THE ROAD. I AM HANDYCAPPED AND PURCHASED THIS VEHICLE FOR SAFETY REASONS. IT HAS BEEN A NIGHTMARE. HOW CAN I GET RID OF THIS VEHICLE AND GET IT REPLACED? I AM TRUELY CONCERNED FOR MY LIFE IN THE CAR. THE VEHICLE HAS BEEN REPAIRED, BUT I FEEL THEY JUST FIX THINGS BUT DON'T ACTUALLY KNOW WHAT IS WRONG. WHERE DO I GO FOR HELP?*AK
Engine and engine cooling, Visibility, Structure, Aug 1, 2002
CONSUMER STATES WHILE DRIVING FROM 35 OR MORE MPH THE VEHICLE WOULD INTERMITTENTLY CUT OFF WITHOUT WARNING, THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM, THE CONSUMER FEELS EXCESSIVE HEAT ON HIS FEET WHILE DRIVING, THE DEALER INDICATED THAT ALL SHIELDS ARE IN PLACE, SUNROOF BUTTON IS IONPERATIVE. *NLM
Engine and engine cooling, Electrical system, Jul 25, 2002
CONSUMER STATES WHILE DRIVING VEHICLE WILL JUST STALL WITHOUT ANY WARNING, WILL START BACK UP AFTER SITTING FOR ABOUT HALF AN HOUR. CONTACTED DEALER. CANNOT FIX PROBLEM.*JB CONSUMER STATED THAT ALL ELECTRICAL PARTS FAIL TO OPERATE WHEN THE VEHICLE STALL. THE DEALER REPLACED MANY PARTS BUT THE PROBLEM WAS NOT SOLVED. *YH
Engine and engine cooling, Other or unspecified, Jul 15, 2002
AT APPROX THREE HOURS AFTER PURCHASING OUR NEW FOCUS, WE WHERE DRIVING ON THE FREEWAY. THE VEHICLE BEGAN TO JERK, AND THE SPEEDOMETER WENT FROM 60 TO 140, AND RETURNED TO ZERO. THE VEHICLE THEN CAME TO A STALL. WE THEN NOTICED THAT THE CHECK ENGINE LIGHT CAME ON, THE FUEL CAP, AND THE ENGINE SERVICES SOON. WE WERE ABLE TO RESTART THE VEHICLE, BUT APPROX 5 MINUTES LATER, THE ENGINE SHUT OFF. WE THEN RETURN THE VEHICLE TO THE DEALER FOR REPAIRS. THE SERVICES DEPARTMENT STATED THAT THE CAUSES WAS A LOOSE GROUNDS, AND INCOMPLETE CIR. THE SERVICES DEPARTMENT CORRECTIONS WERE DIAG. LED TO LOOSE GROUND CONNECTIONS NEAR BATTERY. A FEW DAYS LATER THE VEHICLE DID NOT WANT TO START, AND IT TOOK 2 ATTEMPT'S TO START THE VEHICLE.*AK