2002 Ford Focus

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 1,014

Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.

Primary concernElectrical system285 reports · 28% of complaints
Owner complaints1,014Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system285
  2. Suspension122
  3. Engine and engine cooling108
  4. Air bags78
  5. Tires74
  6. Power train73
  7. Service brakes73
  8. Fuel system68

Recalls and investigations

  1. EquipmentFeb 24, 2012

    RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

    IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

    RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.

    Campaign 12E007000 on NHTSA.gov

  2. Exterior lighting, headlightsMay 11, 2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

    Campaign 09E025000 on NHTSA.gov

  3. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

  4. Exterior lighting, headlightsAug 11, 2008

    K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

    Campaign 08E050000 on NHTSA.gov

  5. Fuel system, gasolineJun 13, 2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

    Campaign 06E056000 on NHTSA.gov

  6. Exterior lightingMay 24, 2006

    CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.

    Campaign 06E049000 on NHTSA.gov

  7. Exterior lightingMar 23, 2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

    Campaign 06E026000 on NHTSA.gov

  8. Latches/locks/linkages, doors, latchFeb 1, 2005

    CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

    IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

    DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

    Campaign 05V030000 on NHTSA.gov

Representative owner complaints: power train

73 reports, newest first. Show all

  1. Power train, Nov 6, 2006

    CLUTCH PEDAL DISINTEGRATED, INVESTIGATED IT AND FOUND OUT THAT HYDRAULIC FLUID IS LEAKING FROM CLUTCH MASTER CYLINDER. DEALER SAID IT IS NOT COVERED BY WARRANTY. I THINK IT SHOULD NOT HAD WORN OUT PREMATURELY WHEN THE CAR HAVE ONLY 32500 MILES ON IT. *NM

  2. Power train, Sep 29, 2006

    THE TRANSMISSION SLIPS AND SHIFTS EXTREMELY ROUGH. OTHER TIMES WHEN THE TIMES COMES FOR THE TRANSMISSION TO SHIFT, THERE IS GREAT HESITATION. AT TIMES IT DOESN'T CHANGE UNTIL THE VERY LAST HIGH RPM. THE SHIFTING PATTERNS HAVE BEEN OFF COMPLETELY. HORSE POWER AS WELL AS TORQUE ARE LOST DUE THE FAULTY SHIFTING. *JB

  3. Suspension, Power train, Other or unspecified, Jul 23, 2006

    1. I WAS DRIVING MY 2002 FORD FOCUS WAGON BACK FROM A CAMPING TRIP AND I WAS GOING ABOUT 60 MPH ON THE FREEWAY 2. ALL OF A SUDDEN THERE WAS A "CRACK"/"BANG" FROM THE BACK OF THE CAR, DRIVERS SIDE, THE CAR CONTINUED WITHOUT JOLTING/SWERVING (I.E. NO AFFECT TO THE DRIVING OF THE VEHICLE), HOWEVER, AFTER ANOTHER FEW MILES THE REAR DRIVERS SIDE WHEEL WAS MAKING A HIGH PITCHED SOUND, PLUS CRACKING, PLUS SOME JOLTING AS THE BEARING REALIGNED ITSELF AT TIMES. I STOPPED THE CAR AND THE HEAT FROM THE WHEEL WAS INCREDIBLE, ONE COULD HAVE FRIED AN EGG ON IT (THIS WHEEL WAS MUCH HOTTER THAN THE OTHERS). UNFORTUNATELY THIS HAPPENED ON A STRETCH OF ROAD WHERE THERE ARE NO TOWNS, NO CELL PHONE SIGNAL, ETC, I WAS FORCED TO DRIVE THE CAR TO A TOWN, MAX OF 40 MPH ON A 60 MPH STRETCH OF ROAD, I HAD A BABY IN THE CAR AND WAS SCARRED THAT SOMETHING WOULD HAPPEN TO HER. IN THE TOWN, I LEFT THE CAR, HAD TO CALL A FRIEND TO DRIVE ME HOME. I MUST SAY IT WAS THE MOST UNPLEASANT FEELING IN THE WORLD. IN ADDITION, THIS HAPPENED ON A SATURDAY NIGHT, WHERE ALL CAR SHOPS ARE CLOSED! 3. REPAIR SHOPS OPEN TOMORROW, THE REPAIR IS YET TO TAKE PLACE. *NM

  4. Power train, Mar 8, 2006

    FAILING CLUTCH MASTER CYLINDER. THIS IS NOT A PART THAT HAS A RECOMMENDED REPLACEMENT TERM. THIS PART HAS FAILED PRIOR TO THE TUNE UP MILEAGE. IT FAILED LESS THAN 2K MILES OUT OF WARRANTY. *JB

  5. Power train, Electrical system, Jan 10, 2006

    IGNITION WILL NOT TURN. CLUTCH MASTER CYLINDER LEAKS. *JB

  6. Parking brake, Power train, Jan 2, 2006

    MY FOOT PAD ON MY CLUTCH PEDAL BECAME SLIPPERY DUE TO LEAKING HYDRAULIC FLUID OUT OF MY CLUTCH MASTER CYLINDER ON MY 2002 FORD FOCUS ZX3. NOW I HAVE STAINS ALL OVER MY CARPETING AND SHOES. MY CLUTCH BEGAN NOT RELEASING DUE TO THIS AS WELL AND THE PLATE BURNED UP. *JB

  7. Power train, Dec 30, 2005

    45,000 MILE CAR HAS LEAKING CLUTCH MASTER CYLINDER. CLUTCH PEDAL IS WET AND SLIPPERY WITH BRAKE FLUID. I'VE HAD TO ADD BRAKE DUE TO THE LEAK. I'M AFRAID THAT MY BRAKES WILL GO OUT OR THAT MY FOOT WILL SLIP OFF OF THE CLUTCH PEDAL. I STILL HAVN'T HAD IT FIXED YET BECAUSE THE REPLACEMENT PART WILL LIKELY FAIL ALSO. IT'S A COMMON PROBLEM ACCORDING TO THE DEALER I TOOK IT TO FOR AN ESTIMATE. *NM

  8. Power train, Dec 20, 2005

    THE CLUTCH MASTER CYLINDER LEAKS AT A PREMATURE MILEAGE. I ONLY NOTICED IT AT AROUND THE 42K MARK BUT IT HAS HAPPENED FOR AN UNKNOWN AMOUNT LONGER. THE LEAK GOES THROUGH THE CLUTCH PEDAL AND INTO THE INTERIOR OF THE DRIVERS SIDE CABIN. IT GETS ALL OVER THE CARPET AND CAN CAUSE FUTURE DAMAGE TO MY CARPET AND POSSIBLY FLOOR. THE FLUID IS VERY CORROSIVE AND SINCE ITS ON THE SAME SYSTEM AS THE BRAKES IT ALSO AFFECTS MY BRAKES. THIS IS A VERY SERIOUS PROBLEM AND I WAS NOT COVERED UNDER WARRANTY SINCE IT WAS OUT OF WARRANTY EVEN THOUGH THIS IS A VERY SERIOUS PROBLEM THAT SEEMS TO BE HAPPENING TO A LOT OF FORD FOCUS OWNERS OUT THERE. *NM

  9. Power train, Dec 19, 2005

    THE EVENTS LEADING UP TO THE FAILURE WERE DAILY USE. THE CLUTCH MASTER CYLINDER IS LOCATED INSIDE THE VEHICLE. IT IS A VERY COMMON FAILURE FOR IT TO BEGIN LEAKING, DRIPPING ON THE CARPET AND EVENTUALLY CAUSING THE RUBBER PAD ON THE CLUTCH PEDAL TO FALL OFF. THIS IN ITSELF IS DANGEROUS, BUT THE HYDRAULIC CLUTCH UTILIZES THE SAME FLUID RESERVOIR AS THE BRAKE SYSTEM, SO THE BRAKES COULD BE AFFECTED BY A LEAKING CLUTCH. ON MY VEHICLE, I REPLACED THE CLUTCH MASTER CYLINDER MYSELF. WHEN I WAS UNDER THE CAR, I NOTICED A DRIP FROM THE DRAIN HOLE IN THE BELL HOUSING- THE SLAVE CYLINDER IS LEAKING, TOO. THESE ARE NOT "CONSUMABLE" PARTS OF A CAR. THE SIMULTANEOUS FAILURE OF BOTH INDICATES THAT EITHER THEY ARE WOEFULLY UNDER-ENGINEERED, OR THE SEALS THEY USED ARE NOT COMPATIBLE WITH BRAKE FLUID. BECAUSE OF THE CORROSIVE NATURE OF BRAKE FLUID, HAVING IT DRIP INTO THE CARPET AND PADDING OF THE INTERIOR OF MY CAR IS A BIT OF A CONCERN. ALL IN ALL, THIS IS A MAJOR SHORTCOMING THAT COMPROMISES THE SAFETY OF THE VEHICLE. *NM

  10. Power train, Dec 1, 2005

    AFTER STOPPING AT A STOP LIGHT I WAS SHIFTING THROUGH THE GEARS ON MY MANUAL TRANSMISSION AND WHEN I WENT TO SHIFT IN TO 2ND GEAR, I MISSED 2ND AND ACCIDENTALLY WENT INTO 4TH BUT REALIZED IT BEFORE LETTING OFF THE CLUTCH, IT THEN GOT STUCK AND WOULD NOT MOVE FROM THAT GEAR. I COULD NOT GET ANYWHERE TO GET IT FIXED SO I WAS FORCED TO SIT ON THE SIDE OF A MAJOR ROAD IN 20 DEGREE WEATHER FOR MORE THAN 45 MINUTES. *JB

  11. Power train, Oct 19, 2005

    DT: THE CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. WHILE DRIVING AT ANY SPEED THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS NOT IN CRUISE CONTROL, THE CONSUMER MANUALLY PUSHED THE ACCELERATOR PEDAL AND THE TRANSMISSION WOULD SLIP INTO NEUTRAL. AFTER 10 TO 20 SECONDS IT WOULD GO BACK INTO DRIVE. AT TIMES WHEN STOPPING AT A TRAFFIC LIGHT THE VEHICLE WOULD ATTEMPT TO SURGE FORWARD. THE DEALERSHIP WAS UNABLE REPRODUCE THE PROBLEM, THEREFORE THIS COULD NOT BE FIXED. *AK (11/23/05) RECALL CAMPAIGN#03V482000. *SC

  12. Power train, Sep 21, 2005

    2002 EXPLORER REAR AXLE MAKES HOWLING\NOISES WHEN ACCELERATING. FORD WILL NOT REPAIR REAR AXLE. REAR AXLE NEEDS TO BE REPAIRED BY INDEPENDENT SHOP.

  13. Power train, Aug 1, 2005

    THE EVENTS LEADING UP TO THE FAILURE OF MY VEHICLE IN THE MIDDLE OF A BUSY INTERSTATE WAS THAT THE OVERDRIVE LIGHT STARTED TO FLASH WHICH IN TURN WOULD TRIGGER THE CHECK ENGINE LIGHT. THE FAILURE WAS A SHOT TRANSMISSION AT ONLY 60,000 MILES. A PROBLEM THAT FORD MOTOR COMPANY KNOWS ABOUT FROM THE HUNDREDS OF TECH BULLETIN'S I'VE READ. THE VEHICLE WAS TAKEN INTO ADAMSON FORD IN BIRMINGHAM,ALA. AND WAS DIAGNOSED AS HAVING TROUBLE CODES,P0733,P0735,P0775 AND A FAULTY POWERTRAIN CONTROL MODULE. AFTER RECEIVING MY CAR AND ALMOST $800.00 LATER,THE SAME THING HAPPENED AGAIN. THE OVERDRIVE LIGHT STARTED BLINKING TRIGGERING THE CHECK ENGINE LIGHT. AFTER RETURNING TO THE DEALER WHOM THEN INFORMS ME THAT I WOULD HAVE TO BUY A REMANUFACTURER TRANSMISSION AT OVER $2200,00 PLUS LABOR. I CAN'T AFFORD THIS AND NOW I'M STUCK WITH A LATER MODEL CAR THAT I CAN'T USE, AND A HIGH CAR NOTE. I WILL NEVER BUY ANOTHER FORD AGAIN PERIOD. *JB

  14. Power train, Latches/locks/linkages, Jun 8, 2005

    DRIVERS SIDE LACH BREAKS SO THE DOOR DOESN'T OPEN FROM THE OUT SIDE. SO YOU HAVE TO OPEN THE DOOR FROM THE PASSENGER SIDE THE PROBLEM IS THERE IS ONLY TWO LOCKS ON THIS CAR.

  15. Power train, Electrical system, May 29, 2005, crash

    RUNAWAY AUTO THROTTLE BODY STICKING CAUSED CAR TO BECOME A RUNAWAY AUTO WITH NO CONTROL TO STOP. EXITING HIGHWAY 80 AT PRNRYN RD. EXT. CRUISE CONTROL SHUT OFF AUTO SPEEDED UP ENJINE ROARED APPLIING BRAKES DIDN'T STOP AUTO. WENT OFF ROAD AND STRUCK A LARGE OAK TREE. VEHICLE OVERTURNED DOWN AN EMBANKMEND. LANDED ON ROOF OF AUTO. AUTO HAD 450 MILES ON IT AND WAS TOTALLY DESTROYED.

  16. Power train, Mar 28, 2005

    (1) I FIRST NOTICED UNUSUAL STAINS ON THE CARPET UNDERNEATH THE CLUTCH PEDAL DURING DECEMBER, 2004, BUT ASSUMED INITIALLY THAT IT WAS FROM SOMETHING ON MY SHOES. (2) ON 03/21/05, THE CLUTCH PEDAL PAD FELL OFF WHILE THE CAR WAS IN MOTION, DISTRACTING ME, BUT FORTUNATELY DID NOT RESULT IN AN ACCIDENT. (3) ON 03/28/05 I SEARCHED THE NHTS ODI COMPLAINT DATA BASE AND FOUND AN IDENTICAL COMPLAINT, ODI ID NUMBER:10107639, DATE OF FAILURE: 01/20/05. I WILL BE TAKING THE VEHICLE THIS WEEK AND THIS INFORMATION TO THE AUTHORIZED FORD DEALER FOR WARRANTY REPAIR ALTHOUGH THE ORIGINAL PURCHASE WAS ON 01/31/02, BUT I WILL CLAIM THE PROBLEM STARTED IN DECEMBER 2004 WHEN THE VEHICLE WAS STILL IN WARRANTY. *JB

  17. Power train, Mar 1, 2005

    THE TRANSMISSION ON MY 2002 EXPLORER STARTED SHUDDERING WHEN GOING UP HILLS, WHEN PASSING CARS, AND THERE IS A DELAY WHEN SHIFTING TO REVERSE. WHEN TRYING TO GET INTO REVERSE THERE IS ALSO VERY ROUGH SHIFTING WITH THE DELAY. THESE PROBLEMS STARTED AT ABOUT 45,000 MILES. *JB

  18. Power train, Feb 7, 2005

    WHILE DRIVING YOU EXPERIENCE A HESITATION FORD DEALERSHIP ORIGINALLY SAID IT WAS A SPARK PLUG-AND REPLACED IT-PROBLEM STILL EXISTS- CURRENTLY IT IS BACK AT THE DEALERSHIP-AND AT THIS POINT THEY SAID THERE IS A PROBLEM WITHIN THE TRANSMISSION BUT THEY DO NOT KNOW SPECIFICALLY WHAT PROBLEM IS-OR WHAT IF ANYTHING THEY WILL PAY FOR PROBLEM- IN THE MEANTIME I HAVE TO PAY FOR A RENTAL- THE SUV HAS 48,000 MILES- I HAVE KEPT UP WITH ALL SERVICES. *JB

  19. Power train, Jan 20, 2005

    CLUTCH MASTER CYLINDER LEAKS CLUTCH FLUID. FLUID RUNS DOWN STEM OF CLUTCH PEDAL, LOOSENING THE RUBBER PEDAL PAD, WHICH PROCEEDS TO FALL OFF IN CERTAIN SITUATIONS WHILE VEHICLE IS IN MOTION. ALSO CLUTCH MASTER CYLINDER FLUID IS SUPPLIED BY BRAKE MASTER CYLINDER RESERVOIR!!! THIS LEAK CAN POTENTIALLY CAUSE BRAKE FAILURE AS FLUID LEAKS OUT OF BRAKE MASTER CYLINDER. *JB

  20. Power train, Sep 21, 2004

    INTERMITENT CLUTCH NOISE & SLIP. CLUTCH STARTED SLIPPING SEVERLY ON OUT OF TOWN TRIP IN BUSY TRAFFIC LOST POWER ALMOST GOT REAR ENDED, HAD TO TOW MY OWN CAR BACK JUST WENT OUT OF WARANTY. WENT ON INTERNET TO FIND PRICES ON PARTS FOUND FORD HAS REDESIGNED CLUTCH COMPONENTS TWICE. FORD ALSO ISSUED TSB FOR CLUTCH THEY FOUND PARTS ARE NOT PROPERLY INSTALLED AND NOT PROPERLY TIGHTENED AT TIME OF MANUFACTURE CAUSING NOISE & WEAR. DEALER ADVISE ME TO TAKE VEHICLE IN FOR DIAGNOSIS & REPLACEMENT OF PARTS THAT ARE BAD WITH UNREVISED PARTS THAT I WOULD PAY FOR. FORD CUSTOMER RELATIONS SUPPORTS DEALERS DECISION.*AK

  21. Power train, Sep 14, 2004

    TRANSMISSION SHIFTED INTO NEUTRAL AND KICKED BACK INTO DRIVE WHILE DRIVING. *PH THE DEALER WAS UNABLE TO DUPLICATE THE CONSUMER'S CONCERN. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BEFORE THE WARRANTY EXPIRED. *JB *SC

  22. Suspension, Fuel system, Gasoline, Power train, Exterior lighting, Air bags, Latches/locks/linkages, Aug 28, 2004

    TRANSMISSION WENT OUT 2 TIMES IN 1 YEAR. DRIVER AIRBAG SHIFTED ON ITS OWN. REAR PASSENGER DOOR DOES NOT UNLOCK/OPEN. FRONT BALL JOINT CRACKED. GAS COVER/DOOR FELL OFF. THE SMELL OF GAS INSIDE CAR AT ALL TIMES. BLINKER WOULD NOT TURN OFF BY ITSELF. KEY CHIME GOES OFF WHEN THE KEY IS OUT. *JB

  23. Power train, Jul 29, 2004

    WHEN SHIFTING MY SIX SPEED MANUAL TRANSMISSION INTO FIRST GEAR, IT OFTEN GOES INTO REVERSE. THIS TRANSMISSION DOESN'T HAVE A LOCKOUT, BUT IT HAS SOME KIND OF SPRING RESISTANCE THAT CONSTANTLY FAILS, WHICH CAUSES YOU TO SHIFT THE CAR INTO REVERSE WHEN YOU ARE TRYING TO PUT IT INTO FIRST GEAR. THIS ACTION HAS ALMOST CAUSED NUMEROUS ACCIDENTS AT STOP LIGHTS.*AK

  24. Power train, Jul 14, 2004

    VEHICLE'S ENGINE BEGAN TO RACE WHILE DRIVING AND THEN VEHICLE LOST POWER.*MR THE CONSUMER STATED SHE EXPERIENCED THE PROBLEM AGAIN, BUT THIS TIME SHE TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE TRANSMISSION WAS BEYOND REPAIR. *JB

  25. Power train, Equipment, May 13, 2004

    ON THURSDAY 5/6/04 THE 2002 FORD FOCUS WAS BEING DRIVEN WHEN THE CLUTCH ASSEMBLY BROKE OFF UNDER THE DASH BOARD, DISABLING THE VEHICLE. THE VEHICLE HAD TO BE COASTED OFF THE ROADWAY, AND TOWED TO THE DEALERSHIP. THE BROKEN PIN WAS FOUND ON THE FLOOR UNDER THE CLUTCH PEDAL. IT COULD EASILY BE DETERMINED THAT THE PIN BROKE OFF SOME TYPE OF BRACKET. YOU COULD SEE THE WELDING AND WHAT APPEARED TO BE PART OF THE BRACKET. THE PIECE WAS GIVEN TO THE DEALER. THE DEALER WAS ALSO INFORMED NOT TO DISCARD ANY PARTS. THE NEXT DAY WE WERE NOTIFIED THAT THIS WOULD NOT BE COVERED UNDER THE WARRANTY (UNFORTUNATELY THE VEHICLE WAS JUST OVER THE ALLOWED WARRANTY MILEAGE) HOWEVER, I INQUIRED AS TO HOW THIS COULD HAPPEN TO A VEHICLE THAT IS ONLY TWO YEARS OLD UNLESS IT WAS DUE TO SOME MANUFACTURERS DEFECT. THEY SAID THEY COULD NOT HELP ME SINCE THERE WERE NO OTHER REPORTS OR COMPLAINTS ABOUT THIS. I INFORMED THEM THEM THAT I WOULD BE FOLLOWING UP WITH FORD MOTOR CO. I WAS LATER INFORMED THAT THIS REPAIR WOULD COST ME MORE THAN $600. I CONTACTED FORD AND I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO. FORUNATELY THERE WAS NO INJURY, HOWEVER, I DREAD TO THINK WHAT COULD HAVE HAPPENED IF THE CAR WAS BEING FRIVEN ON AN INTERSTATE AT 65 MPH OR MORE WHEN THIS OCCURRED. THE IRONIC THING ABOUT THIS WHOLE ORDEAL IS THAT THE ONLY PART I WAS TOLD THEY NEEDED WAS THE PIN THAT BROKE, BUT THE ONLY WAY TO GET THE PIN WAS TO GET THE WHOLE CLUTCH PEDAL ASSEMBLY, AND GUESS WHO PAID FOR THAT? I AM HOPING TO GET SOME SATIFACTORY FEEDBACK RE: THIS PROBLEM. THANK YOU.*AK