2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,014 reports, newest first.
Electrical system, Aug 16, 2006
2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN. I CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE. THIS HAPPENED THREE OR FOUR TIMES BUT I WAS ABLE TO GET THE KEY TO TURN, BUT THIS TIME I COULDN'T AND I AM TOWING IT TO THE DEALER TO HAVE THE IGNITION CYLINDER REPLACED. *NM
Electrical system, Aug 15, 2006
THE IGNITION ON MY 2002 FORD FOCUS WITH 60,000 MILES LOCKED UP WHEN I PUT THE KEY IN. WHAT I THOUGHT WOULD BE A FAST TRIP INTO THE POST OFFICE LEAD TO A SIX HOUR EVENT OF TRYING TO GET MY CAR STARTED, CALLING FORD, AND AAA., TO MAKE MATTERS WORSE IT WAS DURING A THUNDERSTORM. AFTER SIX HOURS MY CAR WAS TOWED TO A LOCAL MECHANIC WHERE THE IGNITION WAS WORKED ON FOR A COSTLY PRICE. *JB
Steering, Suspension, Electrical system, Aug 7, 2006
MY 2002 FORD FOCUS SE WAGON HAS HAD INNUMERABLE PROBLEMS. FIRSTLY..MELTING BATTERY CABLES DUE TO POOR AND FAULTY WIRING THAT COULD HAVE CAUSED AN EXPLOSION OF THE BATTERY HAD I NOT HAD TO PAY TO GET IT FIXED ALONG WITH PURCHASE OF TWO NEW BATTERIES THANKS TO THE MELTING BATTERY CABLES CAUSING A SHORT IN THE SYSTEM. IT SUBSEQUENTLY KILLED THE ALTERNATOR WHICH HAD TO BE REPLACED. IT ALSO SUBSEQUENTLY KILLED THE THERMOSTAT AND THE SOLENOID SWITCH WHICH CAUSED OVERHEATING AND DYING PROBLEMS WITH THE CAR WHILE DRIVING. MOST RECENTLY THE PASSENGER SIDE WHEEL BEARING WENT OUT AND WAS CAUSING DRIVING PROBLEMS UNABLE TO CONTROL CAR. NOW MORE RECENTLY, IT HAD TO HAVE A FAULTY TIE ROD PLACED WHICH NEARLY CAUSED ME TO HAVE AN ACCIDENT. AND AS OF LAST FRIDAY, ITS BACK IN THE SHOP AGAIN THIS TIME FOR ENGINE STALLING AT 65 MILES PER HOUR WHICH NEARLY CAUSED YET ANOTHER ACCIDENT BECAUSE I WAS PASSING ANOTHER CAR AND MINE SUDDENLY BEGAN VIBRATING SO BAD AND THEN LOST POWER AND I HAD TO STRUGGLE MY WAY TO THE MEDIAN. THIS CAR IS DANGEROUS AND FORD REFUSES TO DO NOTHING ABOUT IT. I HAVE PAID OUT NEARLY 2000.00 ON ALL THESE PROBLEMS WHICH WERE SIMILAR TO ISSUES ALREADY RECALLED AND YES I AM MAD. I HAVE CALLED FORD AND COMPLAINED BUT TO NO AVAIL. *JB
Tires, Aug 7, 2006
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE TIRE TREAD SEPARATED FROM THE TIRE, DESTROYING THE FRONT CONTROL PANEL OF THE VEHICLE. THE TIRE INDICATED THE RECOMMENDED PSI AS 34 AND IT HAS BEEN KEPT TO THAT STANDARD. THE TIRE WAS APPROXIMATELY ONE YEAR OLD WHEN THIS INCIDENT OCCURRED. THERE WAS NO ABNORMAL BULGING AND THE VEHICLE HAD NO VIBRATION. THERE WAS ALSO NO MORE THAN 15000 MILES ON THE TIRE.
Engine and engine cooling, Electrical system, Jul 31, 2006
THE FIRST WEEK OF ME PURCHASING MY CAR AT GARNET FORD IN CHADDSFORD, PA, I NOTICED I WAS HAVING PROBLEMS WITH MY CAR NOT STARTING. THIS HAS ONLY CONTINUED TO HAPPEN MORE. ALSO, MY CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. THE CAR WILL START RIDING ROUGH AND SHAKING INDICATING THE CAR IS GOING TO STALL. I BROUGHT THIS TO THE DEALERS ATTENTION ON MANY OCCASIONS AND THEY TOLD ME THAT BECAUSE THE PROBLEM WAS INTERMITTENT AND THEY COULD NOT RE-CREATE THE PROBLEM THERE WAS NOTHING THEY COULD DO TO CORRECT IT. THESE ARE PROBLEMS THAT STARTED DURING THE FIRST WEEK OF ME OWNING THE CAR. THE CAR WAS GIVEN TO ME THIS WAY AND GARNET FORD IS SAYING THE PROBLEM IS WITH MY IAC AND THROTTLE BODY STICKING BUT THOSE TWO THINGS ARE AGE RELATED PROBLEMS AND I ADVISED THEM THAT THIS PROBLEM HAS BEEN HAPPENING SINCE DAY ONE. THEY HAVE REFUSED TO LOOK INTO THIS PROBLEM FURTHER AND THEY ARE NOT TAKING RESPONSIBILITY FOR WHAT IS HAPPENING TO MY CAR. I'M VERY UPSET WITH GARNET FORD FOR GIVING ME A CAR WITH THESE PROBLEMS AND I EXPECT THEM TO LOOK INTO WHAT IS CAUSING THE PROBLEM AND FIX IT ON THEIR DIME NOT MINE. IF THIS DOES NOT HAPPEN, I WILL SEEK OTHER WAYS AT GETTING THEIR ATTENTION. *JB
Engine and engine cooling, Electrical system, Jul 31, 2006
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Engine and engine cooling, Electrical system, Jul 31, 2006
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Fuel system, Gasoline, Jul 25, 2006
2002 FORD FOCUS STALLED WITHOUT WARNING. MECHANIC REPLACED FUEL PUMP ASSEMBLY AND FUEL PUMP RELAY. *KB ***NAR*** *JB
Suspension, Power train, Other or unspecified, Jul 23, 2006
1. I WAS DRIVING MY 2002 FORD FOCUS WAGON BACK FROM A CAMPING TRIP AND I WAS GOING ABOUT 60 MPH ON THE FREEWAY 2. ALL OF A SUDDEN THERE WAS A "CRACK"/"BANG" FROM THE BACK OF THE CAR, DRIVERS SIDE, THE CAR CONTINUED WITHOUT JOLTING/SWERVING (I.E. NO AFFECT TO THE DRIVING OF THE VEHICLE), HOWEVER, AFTER ANOTHER FEW MILES THE REAR DRIVERS SIDE WHEEL WAS MAKING A HIGH PITCHED SOUND, PLUS CRACKING, PLUS SOME JOLTING AS THE BEARING REALIGNED ITSELF AT TIMES. I STOPPED THE CAR AND THE HEAT FROM THE WHEEL WAS INCREDIBLE, ONE COULD HAVE FRIED AN EGG ON IT (THIS WHEEL WAS MUCH HOTTER THAN THE OTHERS). UNFORTUNATELY THIS HAPPENED ON A STRETCH OF ROAD WHERE THERE ARE NO TOWNS, NO CELL PHONE SIGNAL, ETC, I WAS FORCED TO DRIVE THE CAR TO A TOWN, MAX OF 40 MPH ON A 60 MPH STRETCH OF ROAD, I HAD A BABY IN THE CAR AND WAS SCARRED THAT SOMETHING WOULD HAPPEN TO HER. IN THE TOWN, I LEFT THE CAR, HAD TO CALL A FRIEND TO DRIVE ME HOME. I MUST SAY IT WAS THE MOST UNPLEASANT FEELING IN THE WORLD. IN ADDITION, THIS HAPPENED ON A SATURDAY NIGHT, WHERE ALL CAR SHOPS ARE CLOSED! 3. REPAIR SHOPS OPEN TOMORROW, THE REPAIR IS YET TO TAKE PLACE. *NM
Electrical system, Jul 21, 2006
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, IT WAS UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THEY DETERMINED A CONNECTOR IN THE IGNITION NEEDED TO BE REPLACED.
Engine and engine cooling, Electrical system, Jul 16, 2006
2002 FORD FOCUS SEDAN MANUAL TRANSMISSION WITH 80,000 MILES. WITH NO WARNING THE ENGINE ACTS AS IF IT IS GOING TO STALL, VEHICLE HESITATES, JERKS AND SPUTTERS. THIS LITERALLY CAUSES THE VEHICLE TO JOLT FORWARDS AND BACKWARDS AND SHAKES THE PASSENGERS INSIDE THE VEHICLE. THIS IS A VERY SCARY EVENT, ESPECIALLY AT 70+ MPH SPEED OR WHEN IN TRAFFIC. HIGHLY CONCERNED THAT THE VEHICLE IS GOING TO SIMPLE SHUT OFF WHILE ON INTERSTATE 95 WHICH COULD BE DEADLY. THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED AND MAINTAINED HAS RUN A DIAGNOSTIC TEST THAT SHOWED NO ABNORMALITIES. THE FOLLOWING WEEK THE KEY WOULD NOT TURN AND THE VEHICLE HAD TO BE TOWED WITH IGNITION/STEERING REPAIRS. THE VEHICLE WAS RE-EXAMINED WHILE AGAIN IN THE SHOP AND DRIVEN AGAIN BY THE SERVICE TEAM AND THEY WERE UNABLE TO PROVIDE A USEFUL DIAGNOSIS OF THE ENGINE HESITATION PROBLEMS. WE NEED A RESOLUTION TO THIS PROBLEM AND IT APPEARS THAT NO ONE CAN APPROPRIATELY DIAGNOSE THE PROBLEM. *JB
Fuel system, Gasoline, Jul 13, 2006
MY 2002 FORD FOCUS WITH 80,000 MILES STALLS WHEN GOING HIGH SPEEDS, AND IT HAS HAPPENED 5 TIMES, TO DATE. THE LAST TIME I WAS GOING 55 MPH ON AN ENTRANCE RAMP TO THE FREEWAY, WITH OVER 1/4 TANK OF GAS WHEN THE ENGINE STALLED, VEHICLE LOST POWER, INCLUDING POWER STEERING. I HAD TO SLAM ON THE BRAKES AND STOP IN "V" WHERE ROAD SPLIT, CAME VERY CLOSE TO HAVING AN ACCIDENT. TOOK IT TO FORD DEALERSHIP AT RECOMMENDATION OF FORD, DETERMINED IT WAS THE FUEL PUMP. THE FIRST PERSON WE TALKED TO AT FORD SAID THEY WOULD FIX IT ONCE WE TOOK IT IN AND PAY FOR DIAGNOSTIC, THE SECOND PERSON WE CALLED AT FORD AFTER TAKING IT IN SAID IT IS OUR RESPONSIBILITY TO REPLACE THE PART. I AM EXTREMELY CONCERNED ABOUT THIS PROBLEM, IT IS A MAJOR SAFETY HAZARD TO LOSE STEERING AND POWER AT HIGH SPEEDS. *JB
Fuel system, Gasoline, Jul 12, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE STARTED, BUT OPERATED AS IF IT WAS OUT OF GAS. THERE WERE NO VISIBLE LEAKS OF ANY KIND, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP HAD A FAILURE.
Electrical system, Jul 11, 2006
2002 FORD FOCUS IGNITION PROBLEM. KEY WILL NOT TURN. MY DAUGHTER, 17 YEARS OLD WAS STUCK IN PARKING LOT, LATE IN THE EVENING! THIS HAS HAPPENED ON SEVERAL OCCASIONS. *JB
Tires, Jul 11, 2006
DT*: THE CONTACT STATED THAT THE SPARE TIRE CABLE BRACKET THAT HOLDS UP THE SPARE TIRE FRACTURED AND COMPLETELY DETACHED. THE SPARE TIRE DROPPED FROM THE VEHICLE AND WAS HIT BY ANOTHER VEHICLE. THE DEALER AND THE MANUFACTURE WAS ALERTED BUT THE MANUFACTURER DENIED THE CLAIM.*AK
Electrical system, Equipment, Jul 10, 2006
IGNITION LOCK WAS JAMMED ON MY FORD FOCUS 2002 AND I HAD TO REPLACE IT TWICE SO FAR. IT COST ME CLOSE TO $400 CANADIAN. I ONLY HAVE 40,000 MILES ON IT . THIS HAS BEEN SUCH A FREQUENT EVENT. FORD IS NOT TAKING ANY RESPONSIBILITY YET. *JB
Other or unspecified, Jul 6, 2006
PAINT CRACKING UNDERNEATH CLEAR COAT. *JB
Suspension, Jul 3, 2006
DT*: THE CONTACT STATED, WHILE DRIVING OVER A BUMP IN THE ROAD, AT 45 MPH, THE SUSPENSION FAILED, CAUSING THE WHEEL TO BEND ON IMPACT WITH THE ROAD. THE BENT WHEEL AND ALL SHOCKS WERE REPLACED. THE DEALER INFORMED THE CONTACT OF A SERVICE BULLETIN CONCERNING THE SUSPENSION DIRECTING THE DEALER TO REPLACE SPRINGS ONLY IF BROKEN. WHEN THE MANUFACTURE WAS CONTACTED, REPLACEMENT SPRINGS WERE OFFERED AT COST.
Electrical system, Jul 3, 2006
DT: THE CONTACT STATED WHILE DRIVING 20-25 MPH ON A MAJOR ROADWAY, THE VEHICLE BEGAN TO JERK AS IF IT WERE GOING TO STALL. THE ACCELERATOR PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO TRAVEL THROUGH AN INTERSECTION HOWEVER IT EVENTUALLY COMPLETELY STALLED. THE VEHICLE WOULD NOT RESTART AND ALL THE LIGHTS ON THE DASHBOARD WERE COMPLETELY DARKENED. A NEW BATTERY WAS INSTALLED BY THE CONTACT AND THE VEHICLE DRIVEN HOME. ABOUT FOUR HOURS LATER, THE VEHICLE BEGAN TO JERK AGAIN AND STALLED. THE VEHICLE STALLED FOUR TIMES THROUGHOUT THE DAY. WHEN THIS OCCURRED WITH THE VEHICLE ABOUT A YEAR AGO, THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THE CABLE WIRE WAS NOT CONNECTED PROPERLY. THE CONTACT EXPRESSED THAT THE CABLE WIRE MAY NOT BE THE PROBLEM AND WILL CHECK TO SEE IF THE ALTERNATOR MAY BE THE SOURCE OF THE PROBLEM. *NM
Engine and engine cooling, Jun 26, 2006
WHEN TURNING ON MY 2002 FORD FOCUS ZX3, IT TENDS TO HAVE A VERY ROUGH IDLE, SPUTTERING AND STALLING. I HAVE REPLACED THE FUEL FILTER, SPARK PLUGS, SPARK CABLES, PCV VALVE AND MY IGNITION COIL. BUT EVEN AFTER ALL OF THAT MY CAR STILL SPUTTERS, STALLS AND HAS A ROUGH IDLE....I DON'T KNOW WHAT TO DO, BEING A COLLEGE STUDENT OUT OF MY HOME STATE OF MICHIGAN. I HAVE TAKEN IT TO AUTO ZONE AND HAD IT HOOKED UP TO THE CODE READER AND THE ATTENDANT SAID EVERYTHING WAS FINE... THIS IS MY LAST STRAW.. *JB
Electrical system, Jun 23, 2006
DT*: THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE IGNITION SWITCH LOCKED UP. THE KEY FIT IN THE KEY SLOT BUT KEY AND STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THAT THE IGNITION SWITCH HAD TO BE REPLACED. THE INVOICES FOR THE REPAIRS TO THE IGNITION SWITCH ARE AVAILABLE.
Fuel system, Gasoline, Jun 21, 2006
DRIVING MY 2002 ZX5 FORD FOCUS AROUND PITTSBURGH, WITH LESS THAN A 1/4 TANK THE ENGINE STARTED STUTTERING. THEN THE CAR STALLED. I TURNED IT BACK ON AND DROVE ABOUT A 1/4 MILE WHEN IT STARTED STUTTERING AND SHAKING PRETTY BAD AGAIN. WHEN I TRIED TO ACCELERATE, THERE WAS NO POWER AND THE ENGINE STALLED AGAIN. I WAITED A LITTLE BEFORE TURNING IT BACK ON. IT DID THE SAME THING TWICE MORE; ONCE IT STALLED WHEN I WAS DOING A LEFT TURN AT A BUSY TRAFFIC INTERSECTION AND THE OTHER WHILE DRIVING DOWN A CROWDED AVENUE. FORTUNATELY I WAS ABLE TO MAKE THE 2-HOUR TRIP BACK HOME WITHOUT ANY INCIDENTS. I TOOK IT TO THE FORD DEALERSHIP IN MY TOWN AND THEY TOLD ME THEY NEEDED TO REPLACE THE FUEL PUMP, FUEL FILTER AND ALSO PERFORM A FUEL FLUSH. THE TOTAL COST IS ROUGHLY $600.00. I HAVE BEEN LOOKING IN THE INTERNET AND THERE IS A HISTORY OF FAILURES WITH THE FUEL DELIVERY MODULE ON 2000-2001 FOCUS. FORD HAS CLAIMED THAT THE PROBLEM WAS SOLVED IN 2002. MY BUMPER-TO-BUMPER WARRANTY EXPIRED THIS PAST JANUARY AND THE DEALERSHIP SAYS THAT SINCE MY CAR IS 2002 THE EXTENDED COVERAGE PROGRAM 03N01 DOES NOT APPLY IN MY CASE, THUS I HAVE TO PAY FOR THE REPAIRS. I DISAGREE AND I DO NOT FEEL THAT THE COST SHOULD BE MY RESPONSIBILITY. MY CAR SHOWS ALL THE SYMPTOMS DESCRIBED ON THE 03N01 DOCUMENT, WHICH IS A QUALITY ISSUE THAT FORD SHOULD HAVE RESOLVED AND CLEARLY HAS NOT. IT IS UNSAFE DRIVING A CAR THAT CAN STALL WITHOUT WARNING LEAVING THE DRIVER STUCK IN A DANGEROUS SITUATION. *JB
Service brakes, Hydraulic, Jun 21, 2006
ALWAYS KEEP MY CAR CHECKED REGULARLY, CHANGED MY BRAKES IN MARCH,BUT MY ABS JUST WENT DOWN; EVEN IF IT IS A DIFFERENT PART, I AM WONDERING IF IT IS NORMAL TO HAVE TO CHANGE THE ABS SO SOON, MY CAR HAS ONLY 46000 MILES. *NM
Fuel system, Gasoline, Electrical system, Jun 18, 2006
I HAVE 2002 FORD FOCUS SE THAT CUTS OUT AND STALLS WHILE MAKING RIGHT HAND TURNS. I TOOK TO THE DEALER 18 MONTHS AGO AND THEY COULDN'T FIND ANYTHING WRONG. NOW IT IS DOING IT 5 TIMES A DAY AND OTHER FOCUS OWNERS ARE SAYING THAT THEIRS CUTS OUT AS WELL. FORD HAS NO TSB THAT I COULD FIND FOR IT BUT IT IS VERY. *NM
Suspension, Jun 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING 45MPH THE VEHICLE VEERED TOWARD THE RIGHT. A CLUNKING SOUND CAME FROM THE FRONT OF THE VEHICLE. UPON INSPECTION THE INDEPENDENT REPAIR SHOP DETERMINED THE FRONT COIL SPRING FRACTURED. THE FRONT COIL SPRING NEEDED REPLACED.