2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,014 reports, newest first.
Tires, Apr 5, 2004
BOTH FRONT TIRES AND RIMS BLEW OUT WHEN THE VEHICLE WENT OVER A SMALL POT HOLE. THIS OCCURRED WHILE DRIVING IN COLD WEATHER. THE TIRES WRE LOW PROFILE TIRES. THE TIRES WERE REPLACED. THE PROBLEM RECURRED ON THE PASSENGER SIDE FRONT TIRE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Service brakes, Hydraulic, Apr 5, 2004
TODAY IS THE FOURTH TIME MY CAR HAS BEEN TOWED FOR SERVICE FOR A RECURRING PROBLEM: BRAKE SENSOR FAILS AND CAR WON'T SHIFT OUT OF PARK - DISABLING THE VEHICLE. THIS PROBLEM LAST HAD ME STRANDED IN TENNESSEE. I FEEL THIS IS A VEHICLE FAILURE RATHER THAN DEALERSHIP FAILURE. I AM CONCERNED WHERE I WILL BE STRANDED NEXT. I BELIEVE MY CAR MIGHT BE A LEMON. I AM EXTREMELY CONCERNED THAT MY VEHICLE FAILS, IS REPAIRED AND FAILS AGAIN WITH NO WARNING. I AM SCARED TO DRIVE THE CAR NOT KNOWING WHERE I WILL BE NEXT WHEN IT DOES NOT WORK. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO INSURE THIS PROBLEM IS FIXED; AND WHAT SHOULD BE DONE IN THE EVENT I CANNOT BE GUARANTEED THAT THIS PROBLEM WILL NOT OCCUR AGAIN. *JB
Tires, Other or unspecified, Apr 1, 2004
REAR TIRES TRACTION FAILED. AS A RESULT, VEHICLE BECAME UNCONTROLLABLE. *AK THE CONSUMER STATED WHEN THE ROADS WERE WET, THE VEHICLE WAS HARD TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES FOR THE SAME PROBLEM, THREE OF THE SIX TIMES THE DEALER REPLACED THE TIRES, HOWEVER THAT DID NOT RESOLVE THE PROBLEM. *JB
Latches/locks/linkages, Mar 30, 2004
DOOR LOCK SELF ACTIVATION - WHILE WE WERE IN THE DEALERSHIP, WE WERE THE THIRD PERSON OF THE DAY TO COMPLAIN ABOUT THIS PROBLEM. SINCE FORD PUT OUT THE SERVICE BULLETIN ON THIS PROBLEM IN 2002, I WOULD THINK THEY SHOULD PAY THE $184 FOR PARTS IN ADDITION TO THE $189 LABOR. THIS IS AN OBVIOUS DEFECT IN THEIR MANUFACTURING. *AK
Tires, Mar 26, 2004
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2002 FORD FOCUS ZX3 APPEAR TO HAVE A FLAW. SHORTLY AFTER PURCHASING MY FOCUS, I NOTICED A "BUBBLE" ON THE RIGHT FRONT TIRE'S SIDEWALL. THE OTHER THREE TIRES HAVE BEEN FINE OVER THE PAST ENSUING 21 MONTHS SO I HAVE TO BE BELIEVE THAT THIS ONE TIRE WAS FLAWED COMING OUT OF THE FACTORY. MY FORD DEALER WILL NOT REPLACE IT WITHOUT CHARGING A FULL PRICE SINCE THERE IS NO KNOWN RECALL ON THIS PARTICULAR TIRE. YET, I SEE NOW THROUGH THE NHTSA THAT THERE ARE SEVERAL "SIDEWALL BUBBLE" COMPLAINTS AGAINST THIS TIRE MODEL. PLEASE ADD MY COMPLAINT TO THE LIST, SINCE I HAVE DRIVEN A LOT OF CARS OVER THE YEARS, AND NEVER SAW A "BUBBLE" POP UP LIKE THIS ....SEEMINGLY OUT OF NOWHERE! TOM. *AK
Electrical system, Mar 17, 2004, fire
WHILE DRIVING 70 MPH SMOKE WAS COMING IN TO VEHICLE THROUGH THE VENTS. VEHICLE CAUGHT ON FIRE. POLICE AND FIRE DEPARTMENTS WERE CALLED, NO INJURIES REPORTED. VEHICLE WAS TOWED. *AK
Engine and engine cooling, Mar 17, 2004, fire
WHILE DRIVING ON THRUWAY ENGINE QUIT, AND CAR WAS ON FIRE. COURTESY FORD CHECKED CAR AND FOUND PISTON WENT THROUGH BLOCK CAUSING OIL TO CATCH FIRE UNDER CAR AND MELTING FUEL LINES. VEHICLE HAS 60K AND HAS BEEN SERVICED REGULARLY. QUOTED OVER $6000.00 AND WAS TOLD WARRANTY ENDED AT 36K. THIS INCIDENT COULD HAVE BEEN VERY SERIOUS. *NM
Service brakes, Hydraulic, Mar 12, 2004
ON 2 OCCASIONS I COMPLAINED TO DEALERSHIP RE THE AMOUNT OF BRAKE POWDER ON THE FRONT WHEELS - THESE WERE ON THE FIRST TWO OIL CHANGE VISITS. BOTH TIMES I WAS TOLD THAT THIS WAS NORMAL (HUB CAPS WERE DARK CHARCOAL). TOOK CAR IN TO DEALERSHIP ON 2/14/04 FOR ROUTINE OIL CHANGE AND WAS TOLD THAT THE BRAKE PADS NEEDED TO BE REPLACED BUT THAT THE ROTORS HAD NOT BEEN AFFECTED. CAR HAD ONLY 14,300 MILES, EXTREMELY LOW MILEAGE FOR PADS TO BE WORN OUT. REP TOLD ME TO BRING CAR BACK FOR THEM TO CHECK FOR DEFECT IN BRAKES. I TOOK THE CAR BACK 5 DAYS LATER AND WAS TOLD THAT NOT ONLY WERE THE PADS BAD, BUT THAT A MISTAKE WAS MADE IN ROTOR READING SATURDAY AND THAT ROTORS HAD TO BE REPLACED AS WELL. THERE WERE SERIOUS COMMUNICATION PROBLEMS WHICH WERE LATER RESOLVED, BUT I WOUND UP PAYING MEINEKE FOR PADS ($133.00 INCL LABOR) FOR A LIFETIME GUARANTEE INSTEAD OF FAIRWAY FORD'S PRICE - $145 FOR 12,000 MILE PADS (SAME BRAND INSTALLED BY THE FACTORY) OR $195 FOR FORD PRODUCT. THAT NIGHT (2/19) I CALLED FORD HEADQUARTERS TO INQUIRE ABOUT WHETHER THEY HAD HAD PREVIOUS, SIMILAR COMPLAINTS. WAS TOLD THAT THEY HAD NO RECORD OF SUCH COMPLAINTS AND THAT THEY COULD NOT HELP ME; THAT THEY HAVE TO RELY ON THE JUDGMENT OF THE SERVICE MANAGER OF THAT PARTICULAR DEALERSHIP AND I SHOULD CONTACT HIM. I WOUND UP INVOLVING MY ATTORNEY AND WRITING TO THE SERVICE MANAGER WHO INVESTIGATED AND FOUND IN MY FAVOR. THEY REPLACED THE ROTORS FOR FREE. MY CONCERN IS THAT FORD IS OBVIOUSLY USING AN INFERIOR PRODUCT; THAT I HAVE FOUND NUMEROUS COMPLAINTS POSTED ON THE WEB ABOUT THE FOCUS BRAKE PADS; THAT THERE IS A CLASS ACTION SUIT STILL IN THE DISCOVERY STAGE CONCERNING THE 2000 AND 2001 FOCUS BRAKES; AND THAT I BELIEVE FORD MOTOR COMPANY SHOULD BE HELD ACCOUNTABLE. I APPRECIATE THAT THE SERVICE MANAGER WOUND UP APOLOGIZING AND REPLACING THE ROTORS FOR FREE, BUT THIS SHOULD NEVER HAVE HAPPENED IN THE FIRST PLACE.*AK
Engine and engine cooling, Power train, Mar 11, 2004
WHILE DRIVING AT HIGHWAY SPEEDS ENGINE LOST POWER, NEARLY RESULTING IN A REAR END COLLISION. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE TACHOMETER WOULD SUDDENLY RACE UP TO 7000 AND THE WHEELS LOST POWER. THE VEHICLE FELT AS IF IT WERE IN NEUTRAL, AFTER 15-30 SECONDS OR DOWNSHIFTED TO 2ND GEAR, THE VEHICLE RE-ENGAGES AND THE WHEEL POWER WAS RESTORED. THIS WAS AN INTERMITTENT PROBLEM. FORD WAS UNABLE TO DIAGNOSE THE PROBLEM. A FLIGHT RECORDER WAS INSTALLED TWICE. THE ENGINEERS REVEALED THAT THE PROBLEM COULD HAVE BEEN RELATED TO THE SPEED SENSORS AND INPUT SHAFT SENSORS. THE CONSUMER'S HUSBAND EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS UNABLE TO BE MOVED BECAUSE THERE WAS NO POWER STEERING. THE LOSS LASTED 10 SECONDS, THE GEAR WAS PLACED INTO 2ND GEAR, THEN BACK TO DRIVE AND THE POWER STEERING WAS BACK ACTIVE. THIS PROBLEM RETURNED TWO MORE TIMES. ON ONE OF THE INCIDENCES, THE TACHOMETER HAD GONE OVER 7 THEN DROPPED. THE TRANSMISSION SLIPPED INTERMITTENTLY. *SC
Service brakes, Hydraulic, Mar 8, 2004
WHILE HAVING VEHICLE SERVICED FOR ANOTHER PROBLEM DEALERSHIP NOTICED THAT BRAKE PADS AND ROTORS WORE OUT PREMATURELY AND NEEDED REPLACEMENT. *AK
Service brakes, Hydraulic, Mar 8, 2004
WHILE PERFORMING AN OIL CHANGE DEALERSHIP INDICATED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THEY WORE OUT PREMATURELY. *AK
Tires, Mar 6, 2004
EXCESSIVE BRAKE DUST 2002 FORD FOCUS (VIN#: FAFP383X2W110369). HAVE REPLACED 3 TIRES ALL UNDER 20,000MI. (FIRESTONE). ONE REPLACEMENT TIRE (FIRESTONE) FAILED AFTER ROUGHLY 5000MI. FAILINGS HAPPEN ON FLAT SMOOTH HIGHWAY. EXTREMELY DANGEROUS SITUATION WHEN FRONT TIRES FAIL (TREAD IS GOOD, NO WEAR, NO PUNCTURES, PRESSURE GOOD). POSSIBLY TIRE IS SEPARATED FROM RIM??? VEHICLE BOUGHT FROM LITHIA FORD (OMAHA, NE). *JB
Tires, Mar 5, 2004
WHILE DRIVING 65 MPH REAR PASSENGER'S SIDE TIRE EXPLODED, CAUSING THE DRIVER TO LOSE CONTROL. NO IMPACT REPORTED. *AK
Wheels, Mar 4, 2004
FORD FOCUS RIMS. THE CAR HAS LESS THEN 25,000 MILES. WE TOOK IT TO BE LOOKED AT DUE TO A SHAKE IN THE STEERING WHEEL. WE WERE INFORMED THAT IT HAS THREE BENT RIMS. ALSO WAS INFORMED THAT THE DEALER NOR THE MANUFACTURE WAS GOING TO DO ANYTHING ABOUT IT. THE CAR IS DRIVEN ONLY BY A STAY AT HOME MOTHER AND HAS NEVER BEEN IN A ACCIDENT. NOR HAS IT COME INTO CONTACT WITH LARGE POT HOLES.*AK
Engine and engine cooling, Mar 2, 2004
WHILE DRIVING 35 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT IT DID NOT RESOLVE THE PROBLEM. *AK
Tires, Mar 1, 2004
I HAVE A 2002 FORD FOCUS STATION WAGON AND THE TIRES WEAR OUT TOO FAST I HAVE 45000 MILES AND TWO SETS OF TIRES. THEY SHIMMY BAD. ITS A VEHICLE PROBLEM WITH THE REAR WHEELS. FORD WON,T FIX THE PROBLEM VIN [XXX]. *AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Hydraulic, Feb 26, 2004
I HAVE A 2002 FORD FOCUS WITH 24600 MILES ON THE CAR. THE BRAKE PADS AND ROTORS WHERE GONE WHEN I TOOK THE AUTO INTO THE SHOP.*AK
Vehicle speed control, Feb 24, 2004, crash
SUDDEN ACCELERATION OF VEHICLE WHILE PULLING INTO A LEVEL PARKING STALL AT A SHOPPING MALL. VEHICLE COLLIDED INTO A PLANTER HEAD ON AND THE AIR BAGS DID NOT DEPLOY *LA *MR
Fuel system, Gasoline, Feb 24, 2004
MY 2002 FORD FOCUS HAS HAD A NO START AND STALLING PROBLEM SINCE 9-28-03.I HAVE TAKEN IT TO ELITE FORD IN COVINA CA. THIRTY TIMES OR MORE AND THEY CANT SEEM TO DIAGNOIS THE PROBLEM.I ALSO HAVE A PROBLEM WITH MY FRONT END MAKING A CLUNKING SOUND,THEY SAID IT WAS A SWAY BAR THAT WAS LOOSE AND THEY TIGHTENED IT.THAT PROBLEM STILL EXISTS ALSO.*AK
Suspension, Feb 24, 2004
2002 FORD FOCUS, 48,000 MILES AND I AM NOW ON MY THIRD SET OF TIRES ON THE FRONT. CAR SUSPENSION IN FRONT IS VERY LOOSE, EXPECIALLY DURING HIGHWAY DRIVING, THROUGH SMALL PUDDLES OF WATER CAR SEEMS TO HYDRO-PLANE, AND ON ICE OR SNOW. THE CAR AT TIMES SEEMS TO BE ALL OVER THE ROAD AND I FEEL IT IS UNSAFE TO DRIVE. I HAVE HAD NEW BRAKES, TIRES, AND ALIAGNMENT, AND THE STRUTS CHECKS, AND THE RPOBLEM STILL EXISTS AND SEEMS TO BE GETTING WORSE. PLEASE ADVISE.*AK
Air bags, Feb 19, 2004, crash
WHILE DRIVING 15 MPH IN A PARKING LOT THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A BUILDING HEAD ON. THE CONSUMER STATED THAT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. *NM
Vehicle speed control, Feb 19, 2004
WHILE DRIVING THE VEHICLE, THE CRUISE CONTROL WOULD NOT WORK PROPERLY. THE DEALER WAS NOT NOTIFIED. *PH WHEN THE CONSUMER DISENGAGED THE TRANSMISSION, THE ENGINE BEGAN RACING UNCONTROLLABLY. THE CONSUMER FELT THAT THIS WAS CAUSED BY OMISSION IN THE LOGIC DESIGN OF THE CRUISE CONTROL SYSTEM. *SC
Service brakes, Hydraulic, Feb 11, 2004
I HAVE A 2002 FORD FOCUS, THE BRAKES ARE SHOT ON THIS THING AT ONLY 26000 MILES. CONTACTED FORD ON THE THIS, TO NO AVAIL. DID SOME RESEARCH ON THE WEB AFTER MY CONTACT WITH FORD, AND FOUND THAT THERE ARE HUNDREDS, MAYBE THOUSANDS OF PEOPLE. THAT HAVE A FORD FOCUS THAT HAVE THE SAME PROBLEM. THERE IS NO WAY A VEHICLE SHOULD HAVE BAD BRAKES AT 26000 MILES. IN SOME CASES AS LOW AS 15000 MILES. FORD DOESN'T SEEM TO CARE TO MUCH ABOUT THIS, AT LEAST THATS THE IMPRESSION THAT I GOT WHEN I TALKED WITH THEM. THERE ANYTHING THAT YOU PEOPLE CAN DO ABOUT IT. *AK
Air bags, Feb 10, 2004, crash
WHILE TRAVELING AT 25 MPH VEHICLE WAS INVOLVED IN A COLLISION. THE DRIVER'S AIR BAG DIDN'T DEPLOY. *AK THE VEHICLE WAS DECLARED DEMOLISHED BY THE INSURANCE ADJUSTER. *NM
Engine and engine cooling, Feb 5, 2004
INTERMITTENTLY AT ANY SPEED, THE VEHICLE WILL SHIFT OUT OF DRIVE AND INTO NEUTRAL THEN BACK INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES FOR THIS PROBLEM. THE DEALER WILL NOT DO ANYTHING BECAUSE THEY CAN NOT DUPLICATE THE PROBLEM. THE MANUFACTURER IS AWARE OF THE PROBLEM.