2002 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,014 owner complaints filed for this model year. This is the 9th highest complaint count among 19 Focus model years with reports.
Of the 2002 reports, 85 involved a crash and 24 involved a fire. 82 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMay 24, 2006
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
Campaign 06E049000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,014 reports, newest first.
Fuel system, Gasoline, Nov 8, 2011
CAR WAS RUNNING FUNNY FOR ABOUT A WEEK. LEAVING A STORE PARKING LOT. I PULLED OUT ON THE HIGHWAY AND CAR STARTED MISSING REAL BAD AND STALLED. WOULD NOT START BACK UP. I HAD IT TOWED TO THE GARAGE AND WAS TOLD AFTER THEY LOOKED AT IT THAT IT NEEDED A NEW FUEL DELIVERY SYSTEM OR FUEL PUMP AND STUFF. ANOTHER KNOWN ISSUE BY FORD MOTOR COMPANY,BUT NOT FOR MY FORD FOCUS. THE GUY I PULLED OUT ON PROBABLY THOUGHT IDIOT. *TR
Service brakes, Hydraulic, Other or unspecified, Nov 8, 2011, crash
AFTER 2 COMPLAINTS TO DEALER ABOUT REAR BRAKE VIBRATION/NOISE, THEY FOUND NOTING WRONG. ON OUR TRIP GOING DOWN INTERSTATE 40 AT 70 MPH THE BACK WHEEL COMES OFF MY CAR. THE WHEEL AND HUB ARE BROKEN,CUTS THE BRAKE LINE AND I LOSE MY BRAKE FLUID. NO BRAKES AND TRYING TO KEEP IT OUT OF THE DITCH. IF THERE WOULD OF BEEN A CAR ON THE SIDE OF ME. I AM POSITIVE THERE WOULD HAVE BEEN INJURY/DEATH. HAD EXTENDED WARRANTY. FORD PAID 0. SAID I HIT SOMETHING IN ROAD. NOW AT THE REPAIR SHOP AGAIN. THE WHEEL BEARINGS ON THE REAR ARE FROZEN . I HAVE TO BUY NEW DRUMS FOR BOTH SIDE AGAIN. *TR
Suspension, Nov 1, 2011
2002 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DENIAL OF REIMBURSEMENT *TGW THE CONSUMER STATED IN MAY 2011, THE RIGHT FRONT SPRING FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE BOTH THE LEFT AND FRONT SPRING/STRUT ASSEMBLIES WERE REPLACED. THE CONSUMER LEARNED FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ADVISING DEALERS THAT CERTAIN FOCUS VEHICLES INCLUDING HIS WERE SUSCEPTIBLE TO FRONT SPRING FRACTURE FAILURES DUE TO INADEQUATE CORROSION PROTECTION. THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE HE DID NOT TAKE HIS VEHICLE TO A FORD DEALER FOR REPAIRS. *JB
Engine and engine cooling, Oct 18, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE SUDDENLY LOST ALL POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FAILED TIMING BELT. THE CONTACT WAS AWAITING REPAIRS. THE DEALER ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE SINCE THERE WERE NO RECALLS FOR THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Visibility, Sep 27, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED, HE HEARD A SNAPPING NOISE AND THE REAR PASSENGER WINDOW DROPPED DOWN INTO THE DOOR PANEL. THE CONTACT EXAMINED THE VEHICLE HIMSELF AND NOTICED THAT A PLASTIC MECHANISM WITHIN THE DOOR PANEL WAS BROKEN, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
Electrical system, Sep 21, 2011
KEY WILL NOT TURN IN THE IGNITION, THEREBY PREVENTING THE CAR FROM STARTING. *TR
Suspension, Service brakes, Hydraulic, Power train, Aug 31, 2011
MY 2002 FORD FOCUS WAGON NEEDED BRAKES BECAUSE THE FRONT END WOULD SHAKE WHEN I APPLIED BRAKES. ALSO NOTICED A WHIRLING NOISE FROM THE BACK OFF CAR BUT DID NOT MENTION THAT TO MY MECHANIC. HE TOOK IT FOR A TEST DRIVE AND ASKED IF I NOTICED THE WHIRLING NOISE TOO. HE SAID HE WAS CONCERNED AND CHECKED THAT 1ST. MY RIGHT REAR TIRE WAS FROZEN AND NOT TURNING, THAT'S WHERE THE NOISE WAS COMING FROM. IT HAD TO BE CUT OFF IN ORDER TO BE REPLACED. HE TOLD ME THAT THE WHEEL COULD HAVE BROKE OFF WHILE DRIVING AND COULD HAVE KILLED ME, I HAD THAT REPAIRED, ALONG WITH FRONT END BRAKES AND REPLACED WARPED ROTORS. THEN JUST 2 DAYS LATER BACKED OUT OF MY DRIVEWAY AND BROKE A FRONT RIGHT COIL SPRING. A YEAR LATER REPLACED THE ALTERNATOR. AND LAST WEEK JUST HAD TO PAY FOR A REBUILT TRANSMISSION, BECAUSE WOULD NOT SHIFT PROPERLY, UPON OBSERVATION THE TRANSMISSION HAD METAL CHIPS IN TRANSMISSION FLUID AND NEEDED TO BE REPLACED. I CANT BELIEVE NO RECALL ON THIS CAR!
Other or unspecified, Aug 26, 2011
2002 FOCUS, STALLING OUT AT HIGH SPEED WITH NO WARNING. WHEN IT HAPPENS IT'S LIKE TRYING TO DRIVE A CAR WITHOUT A BATTERY. NOTHING WORKS. HAPPENED 10 TIMES IN A CAR WITH LESS THAN 70K MILES. WE REPLACED FUEL PUMP, FUEL FILTERS, COIL, SPARK PLUGS AND WIRES, AND CAR WILL NOT STAY RUNNING. KEEPS STALLING. HOW MANY COMPLAINTS BEFORE THIS MODEL IS RECALLED. SOMEONE IS GOING TO DIE AT SOME POINT SINCE THE CAR CANNOT BE CONTROLLED BY THE DRIVER WHEN THIS PHENOMENOM OCCURS. FORD SAYS THERE IS NO KNOWN PROBLEM WITH THIS MODEL. I SHOULDN'T HAVE TO REPLACE A FUEL PUMP ON A CAR WITH LESS THAN 70KON IT. FORD DID CHANGE THE FUEL DELIVERY MODULE FOR OTHER YEARS BUT SAYS THE PROBLEM WAS NOT ON 2002 MODEL. OBVIOUSLY THEY CHANGED IT FOR A REASON. THIS MODEL NEEDS TO BE RECALLED AND HAVE THE "NEW" FUEL DELIVERY MODULE INSTALLED. *TT
Suspension, Aug 25, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED BOTH FRONT COIL SPRINGS BROKE. DURING ROUTINE TIRE MAINTENANCE THE MECHANIC STATED THE COIL SPRINGS WERE BROKEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.
Fuel system, Gasoline, Aug 22, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT WHERE THE ENGINE RESTARTED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE SIMILAR FAILURE RECURRED; ALTHOUGH THE ENGINE RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL PUMP WOULD NEED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 49,728.
Fuel system, Gasoline, Aug 18, 2011, fire
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE WIRES ON TOP OF THE FUEL PUMP STARTED TO MELT. AS A RESULT, THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD AND STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE MELTING WIRES WERE CAUSING THE FAILURE. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE WAS 154,000.
Engine and engine cooling, Electrical system, Aug 8, 2011
VEHICLE FAILED TO START AFTER COMPLETING A 30 MINUTE DRIVE AND BEING TURNED OFF FOR ABOUT 5 MINUTES. CLICKING NOISES LIKE STARTER FAILING TO ENGAGE OR LOW BATTERY ENSUED. WHEN HOOD WAS LIFTED AND BATTERY COVER REMOVED AND CABLES AND CONNECTIONS WERE INSPECTED, IT WAS OBSERVED THAT THE POSITIVE CABLE OFF THE BACK OF THE POSITIVE BATTERY HARNESS WAS EXPOSED, THE INSULATION BEING ALMOST COMPLETELY MELTED. THE EXPOSED WIRES SHOWED SIGNS OF FRAYING AND BURNING. AFTER ATTEMPTING TO JUMP START THE VEHICLE ABOUT 3 TIMES AND WAITING ABOUT 20 MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN ABOUT 20 MILES TO A SERVICE STATION AND INSPECTED BY THEIR MECHANICS. IT WAS DECIDED FOR SAFETY REASONS(FIRE HAZARD) TO LEAVE VEHICLE. IN 45 YEARS I HAVE NEVER KNOWN A BATTERY CABLE TO MELT EVEN THOUGH I HAVE HAD BAD CONNECTIONS, CORRODED TERMINALS AND HARNESS TO THE BATTERY AND EVEN BAD STARTERS. ALL OF THE ABOVE REASONS WERE THE ONLY SOLUTIONS OFFERED TO ME.
Suspension, Aug 1, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THE REAR BEARINGS SEIZED AND NEEDED TO BE REPLACED SIX TIMES. ON ONE OCCASION THE CONTACTS REAR PASSENGER WHEEL BROKE OFF CAUSING THE CONTACT TO REPLACE THE CONTROL ARM. THE DEALER DID NOT DIAGNOSE THE FAILURE, BUT STATED THE FAILURE OCCURRED FREQUENTLY WITH THAT MODEL YEAR VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.
Structure, Jul 28, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE ROCKER PANEL ON THE DRIVER SIDE OF THE VEHICLE WAS RUSTED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THE FAILURE WAS A MANUFACTURERS DEFECT WHICH HAD SINCE BEEN CORRECTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS AGAIN INFORMED THAT PARTS WERE UNAVAILABLE. THE REPAIR SHOP ALSO STATED THAT JUNK YARDS WERE NOT USING PARTS FROM OLDER VEHICLES BECAUSE THE PART WAS KNOWN TO HAVE RUSTING ISSUES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
Engine and engine cooling, Jul 22, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHENEVER SHE WOULD DOWNSHIFT OR BRAKE TO A COMPLETE STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FUEL FILTER, ENGINE COIL PACK AND SPARK PLUGS WERE REPLACED BUT TO NO AVAIL. THE CONTACT EXPERIENCED THE FAILURE AT LEAST THREE TIMES. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000.
Engine and engine cooling, Jul 14, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE ENGINE DROPPED DOWN ONTO THE DRIVE SHAFT. THE VEHICLE WAS PULLED OVER AND TOWED HOME. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE BOLTS FOR THE ENGINE MOUNT FRACTURED DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Tires, Jun 28, 2011
TL - THE CONTACT OWNS A 2002 FORD FOCUS. THE VEHICLE WAS EQUIPPED WITH TIRES MANUFACTURED BY FALCON, SIZE 205-50-R16, TIRE LINE ZIEX, DOT V43V, AND SERIAL NUMBER 4M9R4509. THE CONTACT STATED WHILE INSPECTING THE TIRES THERE WAS EVIDENCE THAT THE SIDE WALLS WERE CRACKED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE DEFECTIVE TIRES. THE FAILURE AND CURRENT MILES WERE 19,000. RK
Electrical system, Latches/locks/linkages, Jun 10, 2011
WENT TO LEAVE WORK YESTERDAY AND THE KEY WON'T TURN AT ALL IN MY 2002 FORD FOCUS. AFTER A QUICK INTERNET SEARCH, IT SEEMS TO BE A HUGE PROBLEM AND CONSISTENT FAILURE ON FORDS PART...BUT THEY REFUSE TO ISSUE A RECALL. FROM WHAT I'VE READ, THE DEALERSHIP CHARGES $350-450 TO REPLACE THIS PART, AND THEY REPLACE IT WITH THE SAME FAULTY DESIGNED PART THAT WAS CAUSING THE PROBLEM IN THE FIRST PLACE! *TR
Suspension, May 27, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE COIL SPRING FRACTURED WHILE DRIVING 5 MPH. THE VEHICLE WAS STILL DRIVABLE AND WAS DRIVEN TO A DEALER. THE DEALER ADVISED THAT THE SWAY BAR, STRUT MOUNTS AND THE LINKS HAD ALSO FRACTURED AS A RESULT OF THE FAILURE. THE COIL SPRINGS WERE COVERED UNDER A VOLUNTARY RECALL THAT WAS ISSUED, BUT THEY DECLINED TO REPAIR THE OTHER COMPONENTS. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/29/11*LJ UPDATED 2/07/2012 *LN *TR
Fuel system, Gasoline, May 13, 2011
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND CURRENT MILEAGE WAS 89,000. UPDATED 6/8/11 *CN THE CONSUMER BELIEVED THE STALLING WAS DUE TO A CLOGGED FUEL PUMP. UPDATED 06/15/11
Latches/locks/linkages, May 1, 2011
RIGHTREAR DOOR LOCK IS STUCK IN LOCKED POSITION. IT IS NOT POSSIBLE TO UNLOCK THE DOOR. THIS IS DANGEROUS SITUATION IN CASE OF AN ACCIDENT, PASSENGERS WILL NOT B ABLE TO EXIT THE VEHICLE. IF PASSENGER IS A CHILD ON CAR SIT, IT IS NOT POSSIBLE TO OPEN THE DOOR TO REMOVE CHILD FROM CAR. WITH DOOR IN LOCKED POSITION, EMERGENCY TEAMS WILL NOT BE ABLE TO OPEN THE DOOR TO REMOVE PASSENGER IN CASE OF ACCIDENT. *TR
Latches/locks/linkages, Apr 21, 2011
I HAVE A 2002 AND A 2003 FORD FOCUS THE AUTOMATIC DOOR LOCKS DON`T WORK PROPERTY THE LOCKS WILL SHUT AND OPEN ON THERE OWN AS OF NOW I CAN`T OPEN THE DRIVER SIDE DOOR THE LOCKS HAVE SHUT IN AN INBETWEEN POSITION.I HAVE TO CRAWL OVER THE CONSOLE TO GET OUT THE PASSENGER DOOR.IT WILL NOT LET ME OPEN THE DOOR FORM THE OUTSIDE EITHER THE LOCKS ARE LIKE IN AN INBETWEEN POSITION.THIS HAS BEEN GOING ON FOR BOTH OF MY FOCUS FOR A LONG TIME I HAVE CALLED FORD AND THEY SAY THEY DON`T HAVE A PROBLEM WITH THIS. MY MECHANIC FRIEND SAYS THEY GET ALOT OF CALLS ABOUT FORD FOCUS LOCK PROBLEM,MY BROTHER HAS A FOCUS AND HAS HAD THE SAME PROBLEM. *TR
Electrical system, Apr 12, 2011
I HAVE HAD MY 2002 FORD FOCUS FOR 2 MONTHS. THE KEY HAS ALWAYS GAVE ME PROBLEMS WITH NOT WANTING TO TURN. TODAY THOUGH I WENT TO GO TO MY COLLEGE CLASSES AND THE KEY WILL NOT TURN AT ALL. I HAVE TRIED TO GET IT TO TURN FOR 2 HOURS. UNTILL I SAID [XXX] IT BEFORE I BREAK THE KEY AND THAT I HAD ALREADY MISSED MY CLASS THAT I COULDN'T MISS BECAUSE OF A TEST. NOW I GET A ZERO. I LIKE FORD VEHICLES BUT IF THEY CANT EVEN FIX A SMALL IGNTION DEFECT FOR THIER CUSTOMERS[XXX] FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Apr 10, 2011
AT 69,411 MILES MY 2002 FORD FOCUS BATTERY CABLE WAS DEFECTIVE AND HAD TO BE REPLACED. THERE WERE BATTERY CABLE RECALLS ON OTHER FORD FOCUSES FOR THIS PROBLEM THAT CAUSED FIRES. OF COURSE FORD WOULD NOT PAY FOR MINE. *TR
Structure, Apr 10, 2011
MY 2002 FORD FOCUS HAS A PLASTIC GROMMET THAT HOLDS THE BASE OF THE HOOD PROP IN PLACE. THIS IS A ENGINEERING DEFECT, BECAUSE OUR GROMMET BROKE AND THE HOOD FELL ON MY HUSBAND AND I. I ORDERED THE PART FROM THE PARTS DEPARTMENT AT THE DEALER AND WAS SURPRISED IT WAS A $5.00 PART THAT I AM SURE WILL BREAK AGAIN OVER TIME. IN FACT ALL NEW FOCUSES HAVE THIS CHEAP $5.00 PART. I HOPE NO CHILD IS EVER NEAR THE HOOD WHEN IT BREAKS. MOST CARS HAVE METAL BASES FOR THE HOOD PROP THAT SWIVEL AND LAST A LIFETIME. I PLEAD WITH SOMEBODY OUT THERE TO GET FORD TO TAKE RESPONSIBILITY FOR THIS. I TRIED. *TR