2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: electrical system
535 reports, newest first. Show all
Electrical system, Jul 2, 2007
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE CHECKING THE BRAKE LIGHT BULBS, THE CONTACT NOTICED THAT THE WIRES WERE CRACKED. THE DEALER STATED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 73,281.
Electrical system, Jun 14, 2007
ONE EVENING STOPPED AT THE STORE, TURNED CAR OFF, WENT BACK TO START CAR, IGNITION WOULD NOT TURN OVER. CALLED TOWING COMPANY, THEY WERE ABLE TO TURN IT OVER. INFORMED ME I NEEDED TO GET THE IGNITION SWITCH REPLACED. LOOKED AROUND FOUND AN LOCK SMITH THAT COULD DO IT, CHARGED AN ARM AND LEG. THE PROBLEM IS RECURRING AND WILL NEED TO BE REPLACED AGAIN. FORD IS NOT RESPONDING TO THE PROBLEM, I AM NOT THE ONLY ONE, A PETITION HAS BEEN ISSUED WITH OVER 900 SIGNATURES WITH THE SAME PROBLEM. FORD NEEDS TO RESOLVE THIS ISSUE WITH A RECALL. *TR
Electrical system, Jun 11, 2007
2003 FORD FOCUS. STEERING WHEEL WILL NOT UNLOCK AFTER INSERTING KEY . *AK
Electrical system, May 22, 2007
IGNITION SWITCH FAILED
Electrical system, May 22, 2007
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD LOCK UP AND THE KEY WAS UNABLE TO BE TURNED. A MECHANIC DIAGNOSED THE VEHICLE AS NEEDING A NEW IGNITION CYLINDER. THE IGNITION CYLINDER HAS BEEN REPLACED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 39,035 AND FAILURE MILEAGE WAS 25,700.
Electrical system, May 19, 2007
I WENT TO START THE CAR AFTER WORK LIKE ALWAYS AND THE IGNITION WAS STUCK IN LOCK! I HAVE BEEN READING ONLINE ALL DAY ABOUT ALL THE PEOPLE THAT THIS HAPPENED TO. PLEASE MAKE FORD RECALL THIS PRODUCT OR AT LEAST REFUND THE CONSUMER THE COST TO FIX A PRODUCT THAT IS OBVIOUSLY DEFECTIVE. I HAVE YET TO GET TO SEE THE FINAL BILL ON THE FIX.*AK
Electrical system, May 15, 2007
I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK
Electrical system, May 15, 2007
KEY WOULD'NT TURN THE IGNITION ON MY2003 FORD FOCUS ZX5. HAPPENED AT VARIOUS TIMES, TILL IT WOULD'NT WORK AT ALL. HAD IT REPAIRED AT DEALERSHIP AT A COST OF $365.00. THEY REPLACED THE IGNITION LOCK.AK
Electrical system, May 14, 2007
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION KEY GETS STUCK IN THE IGNITION OR THE KEY FAILS TO START THE VEHICLE COMPLETELY. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT SHE NEEDS A NEW KEY OR A NEW IGNITION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE MILEAGE WAS 50,000.
Electrical system, May 7, 2007
THE IGNITION WON'T WORK. I CANNOT TURN THE KEY IN THE IGNITION. I HAVE HAD TROUBLE TURNING IT BEFORE, BUT USUALLY AFTER TURNING THE STEERING WHEEL OR JIGGLING THE GEAR SHIFT IT WOULD WORK. NOTHING IS WORKING TODAY.*AK
Electrical system, May 2, 2007
MY 2003 FORD FOCUS HAS A LOCKED IGNITION THAT I FOUND OUT IS A VERY COMMON PROBLEM SINCE 2000. IT WAS TOLD THAT IT WOULD COST ME $500.00 TO FIX IT. *TR
Electrical system, Apr 30, 2007
MY LEFT TAIL SIGNAL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT ACCORDING TO THE INSTRUCTIONS IN MY MANUAL I COULD NOT REMOVE THE TAILLIGHT CAPSULE FROM THE HOUSING. I WENT TO COONS FORD FAIRFAX, VA TO SEE IF THEY COULD CHANGE IT. I WAS TOLD THAT THE ELECTRICAL OUTPUT OF MY CAR MELTED THE TAILLIGHTS TO THE LENS ON BOTH SIDES OF THE CAR. THE ESTIMATED REPAIR IS $500. I GOT ON THE PHONE AND TALKED TO SOMEONE AT FORD'S MAIN CUSTOMER SERVICE LINE. AFTER OUR CONVERSATION THEY GAVE ME 15% OFF ON MY REPAIR BILL. AFTER RETRIEVING MY CAR THE OTHER TAILLIGHT DIED. SOMEONE ON FORD'S ASSEMBLY LINE DID NOT WIRING MY CAR CORRECTLY. HOW IS THIS MY FAULT AND WHY DID I HAVE TO PAY $421.20 FOR A MISTAKE THEY MADE? FOR SAFETY REASONS I GOT THE REPAIRS DONE. I WOULD LIKE A FULL INVESTIGATION OF THIS MATTER. I HAVE IN MY POSSESSION BOTH BROKEN TAILLIGHTS FOR ANYONE TO CHECK OUT.*AK
Electrical system, Apr 26, 2007
IGNITION TURNED FINE, PARKED CAR OVERNIGHT AND WHEN I RETURNED (VERY LATE THAT NIGHT) TO LEAVE THE KEY WOULD NOT TURN. THE IGNITION WAS LOCKED. NOTHING WOULD FIX THIS. I SPENT NEARLY 30 MINUTES TRYING TO TURN THE KEY WITHOUT BEING ABLE TO START THE CAR. THE NEIGHBORHOOD WAS VERY SCARY, AND MY INABILITY TO DRIVE AWAY MADE ME FEEL EXTREMELY UNEASY, ESPECIALLY AT SUCH A LATE TIME OF NIGHT. *JB
Engine and engine cooling, Electrical system, Apr 6, 2007
ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK
Electrical system, Mar 30, 2007, fire
TL*- CONTACT STATED WHILE DRIVING THE 2003 FORD FOCUS LX HE SAW SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE COULD HAVE STARTED FROM SOME FAULTY WIRE UNDERNEATH THE HOOD. THE CONTACT COULD PROVIDE PICTURES IF NEEDED. THE FAILURE MILEAGE AND CURRENT MILEAGE WERE BOTH 54,000.*AK
Exterior lighting, Electrical system, Mar 30, 2007
TL*- THE CONTACT OWNS A 2003 FOR FOCUS WITH A CURRENT AND FAILURE ODOMETER READING OF 38,000 MILES. THE CONTACT STATED WHILE DRIVING AT ABOUT 35 MPH UNDER DRY CONDITIONS THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPAIRED THE PROBLEM. BUT, WHEN SHE CONTACTED THE MANUFACTURER, THEY STATED THAT THEY WOULD NOT ASSIST HER WITH THIS PROBLEM. WHEN THE CONTACT HAD THE VEHICLE AT DEALER FOR SERVICE THE MECHANIC FOUND THAT THE THIRD BRAKE LIGHT ASSEMBLE MELTED, CAUSING THE BRAKE LIGHT TO FAIL. *AK
Electrical system, Mar 24, 2007
A FORD FOCUS WAGON 2003. WHEN I TRYING TO START THE VEHICLE THE IGNITION SWITCH CYLINDER LOCKEDE, WOULD NOT ENGAGE. THE KEY WOULD NOT TURN WHEN INSERTED IN THE LOCK & ICOULD NOT TURN ON THE CAR. THE VEHICLEWAS JUST OVER THREE YEARS OLD. *AK THIS PROBLEM HAPPENED TWO DAYS IN A ROW. CALLED FORD & THEY SAID THERE IS NO RECALL. I SEARCHED GOOGLE FOR ''FORD FOCUS IGNITION LOCKS''. PLEASE NOTE THE FOLLOWING RESULTS COPIED FROM THIS GOOGLE SEARCH ''RESULTS 1 - 10 OF ABOUT 455,000 FOR FORD FOCUS IGNITION LOCKS . (0.39 SECONDS)''. I WAS CONCERNED THAT A FAULTY IGNITION WOULD BE USED IF FORD REPLACED IT SO I CALLED A LOCAL LOCKSMITH. THE OWNER WAS VERY FAMILIAR WITH THE PROBLEM & HAS REPLACED A NUMBER OF FORD VEHICLE IGNITION LOCKS. I HAD THE LOCKSMITH REPLACED MY FOCUS IGNITION. THE COST WAS $240.75. I AM 59 YEARS OLD. MY FAMILY HAS OWNED NUMEROUS CARS & TRUCKS. I HAVE NEVER HAD TO REPLACE AN IGNITION KEY SWITCH IN ANY OTHER VEHICLE ESPECIALLY ONE JUST OVER THREE YEARS OLD. IRONICALLY TO ADD TO MY FRUSTRATION, I JUST PAID OFF THE 36 MONTH CAR LOAN ON THIS FOCUS. ALSO, SENT A LETTER TO FORD MOTOR COMPANY ABOUT THIS PROBLEM TO ATTN: ALAN MULALLY, PRESIDENT & CEO PLUS CC'ED TO WILLIAM CLAY FORD, JR., EXECUTIVE CHAIRMAN & NHTSA HEADQUARTERS, 400 SEVENTH STREET, SW, WASHINGTON, DC 20590 (SENDING VIA MAIL & EMAIL TO NHTSA)
Electrical system, Mar 19, 2007
2003 FORD FOCUS - AN APPARENT "KNOWN DEFECT" YET STILL NOT A RECALL OR REIMBURSABLE EXPENSE TO FIX. WE ARE UNABLE TO START THE CAR. THE KEY GOES INTO THE IGNITION, BUT WON'T TURN THE SWITCH... FORD'S FIX IS TO REPLACE THE CYLINDER AT OVER $300.00 AND A NEW SECURITY KEY AT $150.00.
Electrical system, Equipment, Mar 17, 2007
THE KEY STUCK IN THE IGNITION SWITCH ON MY 2003 FOCUS PZEV. WHEN IT FINALLY RELEASED IT WOULD NO LONGER TURN. I HAD THE VEIHICLE TOWED BY AAA AND HAD A AAA LOCKSMITH COME TO REPAIR THE IGNITION WHICH I WAS TOLD IS NOT COVERED UNDER MY WARRENTY, AT A COST OF $300. THE LOCKSMITH SAID IT IS A COMMON PROBLEM ON THE FOCUS. ONE MONTH LATER THE LOCKSMITH HAD TO COME BACK OUT TO REPAIR IT AGAIN. A YEAR LATER I MUST TURN THE KEY BACK A NOTCH TO REMOVE IT FROM THE IGNITION. IT WILL COST ME ANOTHER $300 TO HAVE THE REPAIR REPEATED. THE LOCKSMITH SAYS THAT THE PROBLEM IS WITH THE PART ITSELF AND WILL CONTINUE TO HAPPEN.
Electrical system, Mar 2, 2007
I'VE HAD MY 2003 FORD FOCUS WAGON IN TWICE FOR REPAIR OF THE IGNITION LOCK. THE FIRST TIME I HAD THE PROBLEM THE STEERING WHEEL WOULDN'T RELEASE AS THE KEY WOULDN'T FIT INTO THE IGNITION. TOOK IT TO THE DEALER AND THEY REMOVED THE LOCK CYLINDER. IT WAS CLEANED AND LUBED AND OPERATING NORMALLY ON 26 JANUARY 2007. ABOUT A MONTH LATER I WAS HAVING THE SAME PROBLEM. THIS TIME I HAD TO HAVE IT TOWED TO THE DEALER. THIS CAR ONLY HAS 13,000 MILES ON IT! THEY HAD TO DRILL OUT THE IGNITION LOCK CYLINDER AND REPLACE IT. I HOPE THIS TIME IT WILL LAST LONGER THAN A MONTH! THIS WAS A VERY COSTLY SERVICE! $267.00 FOR LABOR AND $99.91 FOR THE PART! I HAVEN'T SEEN ANY RECALLS ON THIS YET BUT IF THEY DO HAVE ONE I'M HOPING TO GET MY MONEY BACK AS THIS HAS BEEN A VERY COSTLY SERVICE TO ME - ALMOST $600.00 TOTAL FOR BOTH INSTANCES! *JB
Electrical system, Mar 1, 2007
TL*- THE CONTACT STATED THAT WHEN DRIVING THE 2003 FORD FOCUS THE VEHICLE SHIFTED INTO NEUTRAL, THEN SHIFTED BACK INTO DRIVE. THIS WOULD LAST ANYWHERE FROM A FEW SECONDS TO A COUPLE OF MINUTES. THE CONTACT STATED THAT THE DASHBOARD LIGHTS AND RADIO WOULD FLICKER ON AND OFF, AS WELL AS THE LIGHTING SYSTEM, INCLUDING THE HEADLIGHTS. THE CONTACT STATED THAT THE DOORS WILL ALSO LOCK AND SHE WASUNABLE TO EXIT THE VEHICLE. WHEN THIS HAPPENED SHE ATTEMPTED TO GET OUT OF THE VEHICLE BY MANUALLY HITTING THE UNLOCK SWITCH. THE VEHICLE LOCKS FINALLY OPENED AFTER APPROXIMATELY TWENTY MINUTES. THE MECHANIC ADVISED THE CONTACT TO HAVE ELECTRICAL SYSTEM REPROGRAMMED, WHICH WAS DONE IN NOVEMBER 2006, BUT SHE CONTINUED TO HAVE THE SAME PROBLEMS. THE VEHICLE STALLED WHEN EXITING THE INTERSTATE WHILE DRIVING AT 45 MPH. THERE WERE NO WARNING LIGHTS BEFORE THE VEHICLE LOST POWER. THE CONTACT WAS UNABLE TO RESTART VEHICLE, AND HAD VEHICLE TOWED TO A MECHANIC. THE MECHANIC INFORMED CONTACT HE DID NOT KNOW WHY THE VEHICLE LOST POWER. THE VEHICLE CURRENTLY HAD 57000 MILES. *AK UPDATED 03/30/07. *JB
Electrical system, Feb 18, 2007
I HAVE OWNED 3 FORD FOCUS: ONE 2000 AND TWO 2003. ALL THREE VEHICLES HAVE HAD AN IGNITION CYLINDER FAILURE WHICH COST IN EXCESS OF $300 EACH TIME. THE KEY WILL NOT TURN IN THE IGNITION AND THIS HAPPENS WITHOUT WARNING. ON THREE OCCASIONS I HAVE BEEN STRANDED AND HAD TO CALL AAA TO GET BE TO A GARAGE FOR REPAIR. I HAVE CITED ONLY THE MOST RECENT INCIDENT IN THIS COMPLAINT. THIS IS A KNOWN PROBLEM AND I FAIL TO SEE WHY A RECALL WAS NEVER ISSUED. FORD SHOULD BE HELD ACCOUNTABLE. *NM
Electrical system, Jan 31, 2007
I HAVE A 2003 FORD FOCUS. THE FAULT IS THAT WHEN I PUT THE KEY IN THE IGNITION, THE KEY WILL NOT TURN AT ALL. IT IS LOCKED IN PLACE. IT HAPPENED ONCE THIS SUMMER ON THIS CAR AND ON A 2002 FOCUS I SOLD TO A FRIEND WHOM WORKS WITH ME. I CALLED THE FORD DEALERSHIP TO SEE IF THEY HAVE SEEN THIS PROBLEM, WHICH THEY HAD. THEY TOLD ME I COULD TAP IT WITH A RUBBER HAMMER TO GET IT TO UNLOCK. SURE THING, IT DID. I CHECKED FOR RECALLS, WHICH NONE WERE FOUND. I CHECKED FOR TSB'S, SURE ENOUGH, THERE ARE NUMEROUS REPORTS OF THIS PROBLEM. THIS APPEARD TO BE A MAJOR DEFECT. I BELIEVE THIS COULD BE A SERIOUS SAFETY PROBLEM IF FOR INSTANCE SOMEONE WENT FOR A DRIVE DURING THE WINTER IN THE REMOTE MOUNTAINS AND STOPED TO GOT FOR A WALK. UPON RETURN, THE DEFECTIVE IGNITION WOULDN'T WORK AND THEY'RE STRANDED. FORD DIDN'T APPEAR TO WANT TO LISTEN TO MY COMPLAINTS. LOOK AT THE TSB'S AND YOU'LL REALLY GET A GOOD PICTURE OF THE VOLUME OF IGNATION PROBLEMS.
Electrical system, Jan 23, 2007
MY KEY STOPPED WORKING, OR WOULD ONLY WORK INTERMITTENTLY FOR THE PAST MONTH. I STARTED CARRYING MY SPARE KEY AT ALL TIMES SO I WOULDN'T GET STRANDED. I FINALLY HAD A 2ND KEY MADE ($125 AT DEALERSHIP). THE NEW KEY FAILED TO WORK LATER THE SAME DAY. MORE INTERMITTENT IGNITION PROBLEMS FOR NEXT 2 WEEKS. THIS PAST SATURDAY BOTH KEYS FAILED. WHEN I COULD FINALLY GET THE CAR TO START I CAME HOME AND STARTED RESEARCHING ON WEB. FOUND THIS IS A WIDESPREAD WELL-KNOWN PROBLEM. HAVE APPT. AT DEALERSHIP TOMORROW FOR TOTAL IGNITION REPLACEMENT, MY TIME, MY DIME. IT WILL BE A FEW HUNDRED DOLLARS. I ALREADY WORK A FULL TIME AND PART-TIME JOB TO MAKE ENDS MEET. I CANNOT AFFORD THIS. I CAN'T AFFORD TO BE STRANDED SOMEPLACE IN THE MIDDLE OF THE NIGHT, EITHER. FORD DAMNED WELL KNOWS ABOUT THIS, AND JUST IGNORES THEIR CUSTOMERS. THIS IS THE 5TH FORD I'VE OWNED IN 20 YEARS. IT WILL BE MY LAST. *JB
Electrical system, Jan 15, 2007
KEY WILL NOT TURN INSIDE THE IGNITION. THIS HAPPENED SEVERAL WEEKS AGO AS WELL, BUT I WAS ABLE TO JIGGLE IT LOOSE. THIS TIME IT IS STUCK AND 40 MINUTES OF JIGGLING, WD40, AND FRUSTRATION DID NOT WORK. I AM STILL WORKING ON WHAT TO DO ABOUT IT. *NM