2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,017 reports, newest first.
Electrical system, Aug 15, 2009
BEEN HAVING PROBLEMS FOR THE LAST FOUR MONTHS WITH THE IGNITION CYLINDER STICKING. ON AUG 13, 2009 I WENT TO START THE CAR AND THE CYLINDER WAS STUCK. I HAVE A NEW CYLINDER TO REPLACE THE OLD ONE. *TR
Electrical system, Aug 15, 2009
THE IGNITION SWITCH ON OUT 2003 FORD FOCUS CONTINUALLY JAMS AND WILL NOT ALLOW THE KEY TO TURN AND START THE CAR. THIS CAN BE REMEDIED ON OCCASION BY HITTING THE KEY WHILE IN PLACE, BUT THE TIME IT TAKES TO GET IT UNJAMMED VARIES. WE'RE AFRAID THIS MAY HAPPEN WHILE MY WIFE AND CHILD ARE OUT SOMEWHERE AND THERE IS NO ONE TO HELP THEM, THUS LEAVING THEM STRANDED. WE'VE LOOKED ONLINE AND DISCOVERED THIS IS AN INHERENT PROBLEM WITH THIS MODEL. THIS HAPPENS AT LEAST TWICE IN ANY GIVEN DAY; SOMETIMES IT'S MORE OFTEN THAN THAT. THE ONLY REAL SOLUTION WE HAVE AT THE MOMENT IS TO LEAVE THE KEY IN THE IGNITION, BUT THIS MAKES THE CAR PRONE TO BEING STOLEN, THUS LEAVING US WITH NO TRANSPORTATION. WE TRIED CONTACTING FORD DIRECTLY AND WERE TOLD TO CALL BACK ON MONDAY. AS WE UNDERSTAND IT FROM OUR ONLINE RESEARCH, THIS PROBLEM CONTINUES EVEN AFTER REPLACING THE IGNITION SWITCH. AS FAR AS WE KNOW, THERE IS NO RECALL ABOUT THIS, ALTHOUGH A CLASS ACTION SUIT HAS BEEN FILED IN CALIFORNIA REGARDING THIS ISSUE. *TR
Engine and engine cooling, Aug 14, 2009
COOLANT LEAK AND ENGINE OVERHEATING. FORTUNATELY NOTICED IT BEFORE THE ENGINE SEIZED. STOPPED VEHICLE AND TOPPED UP WITH FLUID TO JUST MAKE IT BACK TO HOME. DIAGNOSIS INDICATED THAT NONE OF THE HOSES WERE DEFECTIVE. PERFORMED AN INTERNET SEARCH FOR THE PROBLEM. MANY PEOPLE HAVE DOCUMENTED THIS PROBLEM ON THE INTERNET - ITS A LEAK FORM THE THERMOSTAT HOUSING. DEFECTIVE PART ! *TR
Electrical system, Aug 12, 2009
THE IGNITION SWITCH WILL NOT TURN ON MY 2003 FORD FOCUS. THIS CAR ONLY HAS 45000 MILES AND HAS BEEN TREATED GENTLY. I'VE READ 100'S OF POSTS ONLINE ABOUT THIS SAME ISSUE AND YET FORD IS RELUCTANT TO RECALL THIS OR EVEN OFFER A DISCOUNT. *TR
Electrical system, Aug 10, 2009
MY BRAKE LIGHTS AND CRUISE CONTROL FAILED: THE RESULT OF THE WIRING HARNESS BEING CONSTANTLY ABRADED IN THE HINGE OF THE HATCHBACK. ALL OF THE WIRES WERE EXPOSED, AND IT CAUSED NOT ONLY A DRIVING SAFETY HAZARD, BUT A FIRE HAZARD AS WELL. IN THE YEAR 2000, THIS SAME PROBLEM CAUSED A RECALL OF THE 2000 FORD FOCUSES, BUT I HAVE WRITTEN TO FORD AND THEY DENY ANY RESPONSIBILITY FOR MY CAR. "THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING THE WIRING HARNESS CONCERN ON YOUR 2003 FORD FOCUS. YOUR VEHICLE IS NOT INVOLVED IN ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS AT THIS TIME." IS THEIR RESPONSE. I AM HAVING THE PROBLEM CORRECTED BY MY MECHANIC: HE WILL LENGTHEN THE WIRES SO THAT THEY CANNOT BE CAUGHT IN THE HINGE. FORD ONLY WILL REPLACE THE ENTIRE HARNESS, WHICH IS THE SAME AS THE ONE THAT FAILED. *TR
Steering, Electrical system, Aug 8, 2009
THE KEY WON'T TURN IN THE IGNITION AND I WAS STRANDED AT A WALMART PARKING LOT. *TR
Electrical system, Aug 6, 2009
THE FORD FOCUS 2003 PROBLEM, THE KEY WON'T TURN IN THE IGNITION, OR THE KEY GETS STUCK IN THE IGNITION. *TR
Electrical system, Jul 30, 2009
CAR PARKED AT MALL LATER AT NIGHT. WHEN TO TRY AND START CAR BUT THE KEY WOULD NOT TURN IN THE IGNITION. THIS FAILURE CAUSED ME TO HAVE MY CAR TOWED TO THE DEALERSHIP AND THE IGNITION SWITCH REPLACED WHICH COST $427.00. THE IGNITION SWITCH WAS FAULTY BUT WAS MOST LIKELY REPLACED WITH THE SAME TYPE OF SWITCH WHICH WILL FAIL AGAIN. I WAS ALSO LEFT STRANDED FOR SEVERAL HOURS. LUCKILY, I WAS NOT IN A DESERTED AREA OR THE CONSEQUENCES COULD HAVE BEEN LIFE THREATENING.*TR
Electrical system, Jul 29, 2009
FORD FOCUS IGNITION SWITCH FROZE UP IN MY 2003 FORD FOCUS. COULD NOT START CAR , TURN WHEEL OR TAKE OUT OF PARK. FORD COMPANY WOULD NOT PAY FOR THEIR FAULTING IGNITION. THIS IS DANGEROUS ESPECIALLY FOR WOMEN WHO TRAVEL ALONE. THEY NEED TO RECALL THIS PART........... *TR
Electrical system, Jul 27, 2009
THE KEY WON'T TURN IN THE IGNITION. THIS IS A SAFETY ISSUE BECAUSE I WAS PARKED ON THE SIDE OF THE INTERSTATE TO TEND TO ONE OF MY CHILDREN AND THEN THE CAR WOULD NOT TURN BACK ON CAUSING ME TO HAVE TO CALL FOR A RIDE AND A TOW TRUCK. THE KEY WILL NOT TURN AT ALL. THE IGNITION IS "LOCKED". MY FAMILY AND I COULD HAVE BEEN KILLED GETTING OUT OF THE VEHICLE ON THE SIDE OF THE INTERSTATE TO MOVE INTO ANOTHER VEHICLE. VERY UNSAFE. I HAVE BEEN RESEARCHING THIS TODAY AND IT APPEARS SO BE A COMMON PROBLEM WITH THE 2000-2003 FORD FOCUS. *TR
Electrical system, Jul 8, 2009
NOTHING LEAD UP TO THE FAILURE OTHER THAN IT HAPPENED A FEW TIMES. I HAVEN'T BEEN ABLE TO GET IT TO A SHOP. THE IGNITION KEY DOES NOT TURN, IT LOCKS. I CANNOT START MY CAR. I HAVE BEEN STRANDED AT VARIOUS LOCATIONS. I GOT STRANDED WITH NO CASH, NO FOOD OR WATER IN THE HEAT WITH NO SHADE AROUND. DEHYDRATION WAS A CONCERN. I HAVEN'T FIXED IT YET, TRYING TO FIGURE OUT THE BEST WAY. I HAVE FOUND NUMEROUS POSTS PERTAINING TO THIS PROBLEM AND THAT'S HOW I CAME TO FILE THIS COMPLAINT. *TR
Steering, Latches/locks/linkages, Jul 6, 2009
I WAS STRANDED MANY MILES FROM A HIGHWAY BECAUSE I COULD NOT GET MY IGNITION KEY TURNED, STEERINGWHEEL TURNED OR AUTOMATIC SHIFTER MOVED. ALL BLOCKED. LUCKILY, I WAS ABLE TO GET A RIDE BACK TO WHERE I COULD USE MY CELLPHONE. A FRIEND CHECKED THE INTERNET ON THE PROBLEM AND HE FOUND THE SUGGESTION TO HIT THE KEY. LATER MANY TAPS THIS ACTUALLY WORKED AND I WAS ABLE TO DRIVE HOME. *TR
Electrical system, Jul 1, 2009
INTERMITTENT PROBLEM WITH IGNITION ON 2003 FORD FOCUS; THE WHEEL LOCKS AND THE KEY WILL NOT TURN. THIS HAS BEEN A SAFETY ISSUE BECAUSE THE FIRST TIME IT OCCURRED I WAS PULLED OVER ON THE SIDE OF THE INTERSTATE. AFTER PERSISTENTLY WIGGLING THE WHEEL AND KEY FOR TWENTY OR SO MINUTES, THE IGNITION ENABLED THE KEY TO TURN. BEING THAT THE IGNITION FAILED WHILE ON THE INTERSTATE AND THAT I WAS UNABLE TO GET OUT OF THE WAY IN A SAFE MANNER IS POTENTIALLY FATAL TO PASSENGERS AND DRIVERS OF THE FORD FOCUS. THE CONSEQUENCES OF THE FORD FOCUS FAULTY IGNITION HAVE BEEN UNPREDICTABLE INTRODUCTIONS TO BEING STRANDED AND EXTREMELY DANGEROUS PROVOCATIONS. THE SECOND TIME MY IGNITION FAILED, NEARLY A MONTH AFTERWARDS, THE IGNITION FAILED ON THE FOCUS WAS A SAFETY ISSUE ALSO. THE WHEEL LOCKED AND THE KEY WOULD NOT TURN WHILE PARKED IN A PARKING GARAGE LATE AT NIGHT. DIRECT RESULTS OF THE FAULTY FORD IGNITION PUT DRIVERS AND PASSENGERS IN DANGER AND MOREOVER PREVENT THEM FROM LEAVING DANGEROUS PLACES. IT TOOK WELL OVER A HALF HOUR IN THE DANGEROUS FAILURE OF MY LOCKS ALSO: THE THIRD IGNITION FAILURE ALSO COMPOUNDING IN THE SECURITY SYSTEM TO PUTTER OUT. ACTIONS TO CORRECT THE SECOND INCIDENT WERE FROM A MECHANIC TO USE WD 40 AND TRY USING A SEPARATE KEY, BUT THE PROBLEM WAS MUCH MORE COMPLEX AND DANGEROUS THAN ANTICIPATED. USING MY SPARE KEY WORKED AND THE IGNITION NO LONGER LOCKED. THESE ACTIONS SUGGESTED BY A MECHANIC REMEDIED THE PROBLEM, BUT ONLY TEMPORARILY. THE THIRD TIME THIS HAS HAPPENED WAS YESTERDAY, AND I'M NOW GETTING ESTIMATES FOR REPLACING THE IGNITION AND THE SECURITY SYSTEM. IN LIEU OF NEAR DEATH, I DEMAND A RECALL. *TR
Structure, Latches/locks/linkages, Jun 30, 2009
I OWN A 2003 FORD FOCUS AND BACK IN FEBRUARY 2006 I TOOK THE CAR IN FOR A RECALL TO FIX DOOR HINGES THAT BECOME HARD TO OPEN OR ACTUALLY BREAK. THEY COMPLETED THE WORK. AS I WAS DRIVING THE OTHER DAY MY REAR PASSENGER DOOR JUST SWUNG OPEN AND THE DOOR WILL NO LONGER LATCH. I CALLED FORD AND THEY SAID SINCE THEY PUT SOME GREASE OR SOMETHING LIKE THAT ON MY DOOR BACK IN 2006 (THEY NEVER PUT A NEW LATCH ON THE CAR) THAT I AM OUT OF LUCK AND HAVE TO PAY THE $336 MYSELF TO FIX THE LATCH THAT I FEEL THEY SHOULD HAVE REPLACED UNDER THE RECALL IN THE FIRST PLACE. TWO OF MY OTHER THREE DOORS ARE GETTING HARD TO OPEN AND I FEEL IT IS ONLY A MATTER OF TIME BEFORE THEY COMPLETELY BREAK ALSO. I HAVE TWO CHILDREN AND THANK GOD ONE OF THEM WAS NOT IN THE BACK SEAT THE DAY THE CAR DOOR JUST DECIDED TO SWING OPEN. *TR
Electrical system, Jun 25, 2009
THE KEY WILL NOT TURN IN MY IGNITION ON MY 2003 FORD FOCUS. I HAVE TO JIGGLE AND JIGGLE TO GET IT FINALLY TURN. IT IS LIKE IT LOCKS UP. GOING TO SEE A LOCK SMITH ABOUT POSSIBLY GETTING IT FIXED IF I CAN NOT GET FORD TO MAKE A GOOD FAITH REPAIR ON IT. TOOK MY 20 MINUTES TO GET THE KEY TO TURN IN ORDER TO START MY CAR. *TR
Visibility, Jun 24, 2009
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR IN HIS VEHICLE WOULD NOT RETURN TO THE OFF (PARK) POSITION. WHEN HE TURNED IT OFF, THE WIPERS WOULD STOP IN THE MIDDLE OF THE WINDSHIELD. NHTSA CAMPAIGN ID NUMBER 01V258000 ONLY INCLUDED THE 2000-2001 MODELS. THE MANUFACTURER PROVIDED HIM WITH A REFERENCE NUMBER AND REFUSED LIABILITY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000. UPDATED 08/04/09.*JB
Electrical system, Jun 22, 2009
2003 FORD FOCUS ZX3. IGNITION SWITCH LOCKING UP AND NOT ALLOWING THE STEERING WHEEL TO UNLOCK. THIS PROBLEM HAS OCCURRED AT LEAST 6 TIME IN THE LAST 12 MONTHS. THIS PROBLEM HAS MADE ME LATE FOR WORK EACH TIME. *TR
Steering, Electrical system, Jun 19, 2009
IGNITION KEY MECHANISM WOULD JAM AND NOT TURN -PREVENTING TURNING THE KEY AND LOCKING THE STEERING WHEEL. UNABLE TO TOW CAR (LUCKILY ALL 2-3 TIMES THIS HAPPENED I WAS CLOSE ENOUGH TO DEALER FOR FLATBED TOW). WAS ABLE TO REMOVE THE IGNITION KEY AND THE CAR WAS STILL RUNNING. LAST OCCURRENCE THAT WAS NOT UNDER WARRANTY AND FORD WOULD NOT REIMBURSE EVEN THOUGH OTHER FOCUS OWNER HAD THIS PROBLEM - SOME UP TO 10 OCCURRENCES AND FORD SAID NOT A DEFECT. I ONLY HAD TWO KEYS ON MY KEY RING SO NOT A WEIGHT ISSUE. *TR
Electrical system, Jun 17, 2009
TL*THE CONTACT OWNS A 2003 FORD FOCUS. UPON STARTING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE STEERING WHEEL WOULD NOT BUDGE; THEREFORE, A TOW TRUCK WAS CALLED. THE CONTACT PREVIOUSLY EXPERIENCED ISSUES WITH THE KEY BECOMING STUCK IN THE IGNITION; HOWEVER, SHE WAS ALWAYS ABLE TO START THE VEHICLE. THE TOW TRUCK DRIVER STATED THAT THE FAILURE WAS IDENTICAL TO TWO OTHER VEHICLES HE TOWED THE PREVIOUS DAY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY HAD NEVER HEARD OF THIS TYPE OF FAILURE. THEY WERE UNABLE TO ASSIST AND WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE FAILURE MILEAGE WAS 58,450 UPDATED 07/08/09 *BF UPDATED 07/08/09.*JB
Electrical system, Equipment, Jun 16, 2009
2003 FORD FOCUS .WE HAVE HAD IGNITION PROBLEMS SINCE WE BOUGHT THE CAR 4 YEARS AGO ( WAS A USED CAR) THE IGNITION WAS REPLACED ONCE. NOW WE HAVE TROUBLE AGAIN. MY WIFE GOT STUCK AT A SHOPPING CENTER. MY SON, A MECHANIC TRIED TO HELP, BUT COULDN'T GET THE KEY TO TURN. SHE CALLED AAA. WHEN HE ARRIVED HE "HIT" THE IGNITION VERY HARD AND THE KEY TURNED. SHE WAS ABLE TO GET HOME, BUT WE EXPECT TO HAVE MORE TROUBLE. IT HAS BEEN HAPPENING ALMOST EVERYDAY. IF THE CAR WERE TO STALL ON THE HIGHWAY, AND NOT BE ABLE TO GET THE KEY TO TURN, IT COULD BE VERY DANGEROUS AND COULD CAUSE A SERIOUS ACCIDENT. THIS SHOULD A SAFETY RECALL. EVERYONE NEEDS TO BE ABLE TO AT LEAST TURN THE KEY. WE WILL HAVE TO GO TO FORD TO REPLACE THE IGNITION AT THE COST OF $400- 500.. *TR
Electrical system, Jun 15, 2009
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD LOCK UP ON SEVERAL OCCASIONS. THE IGNITION WOULD NOT TURN WHEN THE KEY WAS INSERTED, WHICH PREVENTED THE VEHICLE FROM BEING STARTED. THE MANUFACTURER WOULD NOT ASSIST OR ASSUME LIABILITY UNDER WARRANTY SINCE THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 82,000.
Seat belts, Jun 11, 2009
I OWN A 2003 FORD FOCUS AND 3 OUT OF 5 OF MY SEAT BELTS DO NOT WORK PROPERLY. MY PASSENGER SEAT BELT SOMETIMES HAS TO BE RIPPED OUT IN ORDER FOR IT TO COME UNBUCKLED WHICH COULD LEAD TO SOMEONE DYING IF THEY CANNOT UNBUCKLE AFTER A CRASH. TWO OF MY BACK SEAT BELTS WILL NOT BUCKLE AT ALL. I HAVE CONTACTED FORD AND THEY SAID I WOULD HAVE TO PAY TO HAVE THEM FIXED. I HOWEVER FEEL THAT THIS IS A SAFETY ISSUE AND THEY SHOULD FIX IT. I HAVE ALSO SEEN ONLINE THAT OTHERS HAVE THESE SAME SEAT BELT ISSUES. THIS HAS BEEN GOING ON FOR AT LEAST A YEAR. THANKFULLY THERE HAVE BEEN NO WRECKS YET SO NO ONE WAS STUCK IN THE PASSENGER SEAT BUT I AM VERY FEARFUL OF THIS HAPPENING. I HAVE EVEN TRIED CLEANING OUT THE BUCKLES AND IT DID NOT WORK AT ALL. *TR
Electrical system, Jun 9, 2009
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THIS WAS THE SECOND TIME THAT HE HAS EXPERIENCED AN ISSUE WITH THE IGNITION. THE IGNITION WAS PREVIOUSLY REPLACED DUE TO A SEPARATE ISSUE. HE CALLED THE MANUFACTURER, BUT WAS UNSATISFIED WITH THE OUTCOME. THE CONTACT FEELS THAT THE VEHICLE WILL BE STOLEN IF THE KEYS ARE LEFT IN THE IGNITION. THE CURRENT AND FAILURE MILEAGES WERE 198,156.
Electrical system, Jun 2, 2009
MY CAR KEY WOULD ALWAYS GO IN BUT NO TURN. ONCE IN A WHILE IF I JIGGLED IT, IT WOULD TURN OVER AND BE OKAY. BUT I WAS SHOPPING AND THE CAR WOULD NOT START AT ALL, SO I CALLED AAA. THEY HAD ME TRY A COUPLE OF THINGS AND IT DIDN'T WORK SO IT WAS TOWED TO MY CAR DEALER. HEIR THEY SAID THAT THE IGNITION WENT AND THEY WOULD HAVE TO REPLACE IT AT THE COST OF $350. SHOCKED BECAUSE IT WAS NOTHING THAT I COULD HAVE BROKEN. SO I THINK THAT FORD SHOULD RECALL THIS AS A RECURRING PROBLEM THAT KEEPS HAPPENING AND JUST FIX THE PROBLEM. MY CAR IS ALWAYS IN THE SHOP EVERY 3,000 MILES FOR OIL CHANGES IT IS VERY WELL TAKEN CARE OF AND I WOULD LIKE TO KEEP IT AND IN THE FUTURE BUY MORE FORD PRODUCTS SO I HOPE THAT THIS PROBLEM IS TAKEN INTO CONSIDERATION AND FIXED. *TR
Electrical system, Jun 1, 2009
MY 2003 SVT FOCUS TAKES 2 TO FIVE MINUTES OF JIGGLING THE KEY TO GET THE IGNITION TO WORK. I HAVE READ SEVERAL COMPLAINTS ON THIS ISSUE AND CONTACTED MY NEAREST DEALERSHIP AND HAVE BEEN TOLD THEY CAN FIX IT AT MY COST AND THAT THERE IS NOT A RECALL ON IT. THE CAR IS VERY WELL TAKEN CARE OF AND HAS LEFT ME STRANDED A COUPLE OF TIMES BECAUSE OF THE IGNITION NOT WORKING PROPERLY. *TR