2003 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,017 owner complaints filed for this model year. This is the 8th highest complaint count among 19 Focus model years with reports.
Of the 2003 reports, 53 involved a crash and 19 involved a fire. 52 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints
1,017 reports, newest first.
Electrical system, Jun 19, 2008
2003 FORD FOCUS CAR KEY IGNITION PROBLEMS THE KEY WILL NOT TURN IN THE IGNITION AND LEFT ME STRANDED. I TOOK IT TO THE DEALERSHIP TO BE FIXED WERE THEY INFORMED ME THAT THE IGNITION HAS TO BE REBUILT. *TR
Electrical system, Jun 18, 2008
2003 FORD FOCUS IGNITION LOCKED SO THE KEY WOULDN'T TURN. WE HAD TO HAVE A LOCKSMITH COME OUT TO REMOVE THE IGNITION LOCK PINS, WHICH HE REPORTED COMMONLY MALFUNCTION IN THIS WAY. THIS IS A COMMONLY REPORTED PROBLEM ON 2000-2005 YEAR FORD FOCUS VEHICLES, BUT FORD WILL NOT ISSUE A RECALL, EVEN THOUGH IT CAN RESULT IN DRIVERS BEING STRANDED, UNABLE TO START THEIR VEHICLES. *TR
Electrical system, Jun 11, 2008
WE HAVE A 2003 FORD FOCUS AND APPARENTLY THIS TYPE OF VEHICLE HAS A REPUTATION OF HAVING THE IGNITION LOCK UP AND JUST WONT START AGAIN. APPARENTLY FORD DEALERSHIP IS AWARE OF THE PROBLEM BUT THERE IS NO RECALL ON THIS ITEM YET. MY DAUGHTER AND GRANDDAUGHTER HAVE BEEN STRANDED FOR 4 HOURS TRYING TO GET THIS FIXED. *TR
Electrical system, Jun 8, 2008
MY 2003 FORD FOCUS WAS PREVIOUSLY OWNED BY ONE PERSON, MY OWN SUNDAY DRIVER GRANDMOTHER AND IS CURRENTLY ONLY DRIVEN BY MYSELF AND MY MOTHER. IT HAD ONLY 47,800 MILES ON IT WHEN THE KEY WOULD NOT TURN IN THE IGNITION LEAVING MY MOTHER STRANDED AT ONE PLACE AND ME STRANDED ACROSS TOWN WAITING FOR A RIDE. THE FAULTY IGNITION CYLINDER LOCKED UP RANDOMLY POTENTIALLY MAKING THE CAR A ROADSIDE AND/OR TRAFFIC HAZARD. *TR
Electrical system, Jun 6, 2008
KEYS WOULD BE HARD TO TURN IN THE IGNITION THE TODAY KEYS WOULD NOT TURN IN THE IGNITION...LEFT STRANDED. *TR
Steering, Electrical system, Jun 2, 2008
KEY WOULD NOT TURN IN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES. AFTER SOME REPEATED ATTEMPTS TO START, EVENTUALLY THE KEY WOULD WORK. THIS TIME, IT HAS REFUSED TO BUDGE. SEEMS TO BE CONNECTED TO THE STEERING WHEEL BEING TURNED BUT THAT LOCKS UP TOO, SO IT CAN'T RESOLVE ITSELF. RESEARCH ON INTERNET SUCH AS CONSUMER'S REPORT SHOWS THIS TO BE A FREQUENT COMPLAINT WITH THIS MODEL. DEFECTIVE IGNITION! THE OTHER DAY IT LEFT ME STRANDED WITH TWO SMALL CHILDREN. I WOULD CLASSIFY THAT AS A SAFETY CONCERN! *TR
Latches/locks/linkages, May 19, 2008
THE IGNITION HAS LOCKED UP ON MY 2003 FORD FOCUS EACH TIME I HAVE TRIED TO START THE CAR FOR THE PAST 3 DAYS. I HAVE BEEN STRANDED IN SOME DANGEROUS PLACES (INCLUDING A PARKING STRUCTURE IN DOWNTOWN LOS ANGELES AT 1:30AM) FOR UP TO 40 MINUTES TRYING TO GET THE CAR TO START. *TR
Electrical system, May 15, 2008
WITH NO WARNING AND 1000K OUT OF THE BUMPER TO BUMPER WARRANTY, THE KEY WOULD NOT TURN OR START THE CAR. I HAD THE VEHICLE TOWED TO THE DEALERSHIP, A NEW IGNITION CYLINDER COST $258.44 PLUS TOW. CONSUMERS DO NOT EXPECT A CAR WITH 37K TO FAIL ON THEM LIKE THIS. I COULD HAVE BEEN ON A FAMILY OUTING WITH MY SON WHO IS A DIABETIC. THIS PROBLEM HAS BEEN EXTENSIVELY REPORTED YET FORD HAS NOT ISSUED A RECALL. DEPENDABILITY OR LACK THERE OF, IS IMPERATIVE TO THE SAFETY OF A VEHICLE. *TR
Electrical system, May 14, 2008
IGNITION KEY/CYLINDER HAD TO BE REPLACE. KEY WOULD NOT TURN TO START CAR. *TR
Electrical system, May 13, 2008
2003 FORD FOCUS THE KEY WILL NOT TURN IN THE IGNITION RENDERING THE CAR UNDRIVABLE. *TR
Engine and engine cooling, Electrical system, May 12, 2008
I HAD A CRACK IN THE COOLANT RESERVOIR THAT I TOOK TO GET REPAIRED. I DROVE MY CAR THERE, TURNED THE CAR OFF WHILE WAITING FOR THE CUSTOMER IN FRONT OF ME TO PULL UP. I TURNED THE CAR BACK ON AND PULLED IT UP TO WHERE THE SERVICEMAN WAS WAITING. I TURNED THE CAR OFF. I GAVE THEM MY INFORMATION. THE SERVICEMAN THEN TOOK MY CAR, STARTED IT, AND DROVE IT INTO THE SERVICE BAY. THEY DID THE WORK ON THE CAR AND THEN WITHOUT WARNING THE IGNITION WOULD NOT TURN OVER. THEY TRIED AND TRIED. IT WOULDN'T TURN. I HAD ABSOLUTELY NO WARNING OR ANYTHING THAT THERE WAS A PROBLEM. I WENT TO THE FORD DEALER AND ASKED THEM HOW THIS HAPPENS, IF IT HAPPENED OVER TIME, OR WHAT. THE GUY TOLD ME THAT IT COULD HAPPEN AT ANY TIME AND THEN IT WOULD COST $400 TO GET REPAIRED. JUST OUT OF THE BLUE WITHOUT WARNING HE SAID THAT THE IGNITION COULD GO OUT! I TOOK THE CAR TO ANOTHER MECHANIC AND HE ONLY HAD TO REPAIR THE IGNITION SWITCH AT VIRTUALLY HALF THE PRICE USING FORD DEALER PARTS! IT DOESN'T MAKE ANY SENSE THAT SOMETHING AS VITAL AS THE IGNITION CAN JUST STOP AT ANY TIME! *TR
Engine and engine cooling, May 5, 2008, fire
VEHICLE CAUGHT ON FIRE ON APRIL 12TH, 2008. 2-3 HS AFTER BEING PARKED ON THE STREET THE VEHICLE WAS ON FIRE. THE CAUSE HAS NOT BEEN DETERMINED YET, BUT ACCORDING TO THE FIRE INVESTIGATION UNIT THE FIRE APPARENTLY STARTED NEAR THE CONSOLE AREA. *TR
Other or unspecified, Apr 28, 2008
KEY WILL NOT TURN THE IGNITION ON. *TR
Electrical system, Apr 26, 2008
WHEN THE CAR IS PARKED, WHEELS TURNED, STEERING WHEEL LOCKED, THE IGNITION CYLINDER WILL NOT TURN I.E. THE KEY WON'T TURN THE IGNITION. THIS HAPPENED IN THE MORNING. WHEN PUSHING IN ON THE KEY, THE KEY WAS ABLE TO TURN THE IGNITION. IN THE AFTERNOON WHEN THE SAME SITUATION OCCURRED THE KEY WAS NOT ABLE TO TURN IN IGNITION. I TALKED TO TWO DEALERSHIPS AND THEY WERE BOTH AWARE WITH THE PROBLEM AND THE TEMPORARY SOLUTION. I TALKED TO THE TOW TRUCK DRIVER AND HE SAID HE AS SEE THIS HAPPEN MULTIPLE TIMES. HE TOLD ME THAT FORD STOP USING THIS TYPE OF IGNITION SYSTEM HOWEVER, CHEVROLET STARTED USING THIS SYSTEM AND HE HAS SEEN THE SAME PROBLEMS OCCUR WITH NEW CHEVROLETS. *TR
Engine and engine cooling, Apr 25, 2008
2003 FORD FOCUS CAR HAS (2) DIFFERENT TYPE SPARK PLUGS INSTALLED AT FACTORY CAUSING CAR NOT TO RUN NORMAL. FORD MOTOR CO. DOES NOT HAVE A ANSWER FOR PROBLEM. *TR
Electrical system, Apr 25, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL BECAUSE THE IGNITION WOULD NOT TURN. AFTER 15 MINUTES OF TURNING THE KEY IN THE IGNITION VARIOUS WAYS, THE VEHICLE EVENTUALLY STARTED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE PURCHASE DATE, TRANSMISSION TYPE, FUEL TYPE, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 49,000 AND FAILURE MILEAGE WAS 47,000.
Electrical system, Apr 23, 2008
PLACE KEY INTO THE IGNITION AND THE KEY WOULD NOT TURN. THERE IS ONLY 50K ON THE CAR. *TR
Engine and engine cooling, Apr 23, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. AFTER DRIVING THE VEHICLE BETWEEN 10-30 MINUTES, THE VEHICLE WILL NOT RESTART AFTER IT HAS BEEN TURNED OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ENTIRE COOLANT SYSTEM. TWO WEEKS LATER, THE FAILURE RECURRED THREE DIFFERENT TIMES. HE TOOK THE VEHICLE BACK TO THE SAME DEALER AND THEY STATED THAT DUE TO THE MILEAGE, THE CONTACT WOULD HAVE TO PAY FOR THE SAME REPAIR AGAIN. THE VEHICLE HAS NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 73,371.
Seats, Apr 22, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD NOISE. HE ARRIVED HOME AND FELT AS IF THE DRIVER'S SEAT BACK REST WAS LEANING MORE THAN NORMAL. HE CHECKED THE SEAT AND FOUND THAT IT HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A DEFECTIVE FACTORY WELDING CAUSED THE SEAT BOLT TO FAIL. THE CONTACT WILL NEED TO REPLACE THE ENTIRE SEAT AND HE FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE SAFETY CONCERN, BUT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CURRENT MILEAGE WAS 133,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR
Air bags, Apr 20, 2008, crash
I OWN A 2003 FORD FOCUS EX. ON THE DATE OF THE INCIDENT, I WAS STOPPED AT A RED LIGHT, AND I LOOKED IN THE REAR VIEW MIRROR AND SAW A FORD MUSTANG BARRELING DOWN ON ME. WITH NO TIME TO REACT, I WAS HIT FROM BEHIND AT 50 MILES AN HOUR. WHAT BOTHERS ME IS THAT THE AIRBAGS DID NOT DEPLOY, EVEN THOUGH I CAME DEATHLY CLOSE TO SMASHING MY FACE AGAINST THE STEERING WHEEL. *TR
Vehicle speed control, Apr 18, 2008, crash
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, TURNED IT OFF, AND THEN STARTED IT UP AGAIN, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT IF IT IS IN DRIVE, THE VEHICLE WOULD SURGE FORWARD. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY. IF THE VEHICLE IS IN REVERSE, IT WOULD SURGE BACKWARD. THE CONTACT ONLY NOTIFIED THE INSURANCE COMPANY. A CRASH OCCURRED AND AN OCCUPANT WAS INJURED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE CURRENT MILEAGE WAS 36,600 AND FAILURE MILEAGE WAS 35,000.
Electrical system, Visibility, Structure, Latches/locks/linkages, Apr 16, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED IN THE BACKYARD, THE CONTACT STARTED THE VEHICLE AND THE REAR WINDOW BLEW OUT. THE DEALER REPAIRED THE WINDOW. A FEW DAYS LATER, THE LOCKS ON THE PASSENGER SIDE DOOR WOULD NOT UNLOCK. THE DEALER REPAIRED THAT FAILURE AS WELL. AFTERWARDS, THE IGNITION CYLINDER BEGAN TO FAIL. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND HAD TO PAY $300. THE CURRENT AND FAILURE MILEAGES WERE 5,000. UPDATED 05/21/08 *BF THE CONSUMER STATED THE TRUNK NEEDED TO BE REPAIRED AS WELL. UPDATED. 05/20/08. *JB
Electrical system, Apr 11, 2008
PREMATURE FAILURE OF IGNITION MODULE, COULD HAVE FAILED WHILE DRIVING CAUSING SERIOUS INJURY. AFTER TALKING TO DEALERSHIP AND OTHER FORD SOURCES, DEALERS FIX AT LEAST A FOCUS A WEEK WITH THE SAME ISSUE, THIS IS AN EXTENSIVE ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Electrical system, Apr 4, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT IS UNABLE TO REMOVE THE KEY FROM THE IGNITION ONLY IN RAINY WEATHER CONDITIONS. HE NOTIFIED THREE DIFFERENT DEALERS THAT ACKNOWLEDGED THE FAILURE, BUT WERE UNABLE TO PROVIDE A SOLUTION. EVERYONE REFUSES TO REPAIR THE VEHICLE, INCLUDING A LOCKSMITH. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE KEY REMAINS IN THE IGNITION. THE FAILURE MILEAGE WAS 107,000 AND CURRENT MILEAGE WAS 111,000.
Latches/locks/linkages, Mar 31, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS TIED SHUT BECAUSE IT WOULD NOT LATCH PROPERLY. THE DEALER STATED THAT HER VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) AND SHE WOULD BE LIABLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,748. UPDATED 05/06/08 *BF UPDATED 05/06/08 *TR