2004 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 387 owner complaints filed for this model year. This is the 14th highest complaint count among 19 Focus model years with reports.
Of the 2004 reports, 34 involved a crash and 13 involved a fire. 34 people were injured and 1 person died.
What owners report most often
Recalls and investigations
EquipmentFeb 24, 2012
RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.
IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.
RIDE CONTROL WILL NOTIFY OWNERS AND WILL SET UP PROCEDURES TO INSPECT, REPAIR, AND/OR REPLACE THE AFFECTED PARTS WITHOUT CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON MARCH 30, 2012. OWNERS MAY CONTACT RIDE CONTROL AT 1-800-999-3903.
Campaign 12E007000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Exterior lightingMar 23, 2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Campaign 06E026000 on NHTSA.gov
Latches/locks/linkages, doors, latchFeb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 05V030000 on NHTSA.gov
Representative owner complaints: hydraulic
31 reports, newest first. Show all
Service brakes, Hydraulic, Power train, Oct 30, 2010
NOTICED HYDRAULIC BRAKE FLUID LEAKING FROM CLUTCH MASTER CYLINDER WHICH IS MOUNTED BEHIND THE CLUTCH PEDAL UNDER DASH. CLUTCH SYSTEM SHARES BRAKE FLUID WITH BRAKE SYSTEM. FLUID DRIPS ON CLUTCH PEDAL AND FLOOR CREATING A VERY SLICK SURFACE AND DROP IN FLUID LEVEL IN BRAKE RESERVOIR. THIS CREATES A SEVERE SAFETY ISSUE IN MY OPINION. THIS APPEARS TO BE A COMMON PROBLEM WITH FORD FOCUS MANUAL TRANSMISSION CARS. THE ONLY REMEDY WAS TO REPLACE THE CLUTCH MASTER CYLINDER. ALSO NEEDED TO REPLACE THE CLUTCH PEDAL RUBBER FOOT PAD WHICH HAD DISINTEGRATED FROM EXPOSURE TO THE BRAKE FLUID. *TR
Service brakes, Hydraulic, Electrical system, Visibility, Jan 27, 2009
THE IGNITION LOCK AND THE KEY WOULD NOT COME OUT. HAD TO BE TOWED AT MIDNIGHT FROM THE HOSPITAL IN 18 DEGREE WEATHER. DEALERSHIP SAID MANUFACTURE PART AT A COST OF $455.00. BRAKE NOISE NO ONE CAN FIND. REPLACED THE WINDSHIELD WIPER ARM TWICE. WILL NEVER BUY FORD AGAIN!!! *TR
Service brakes, Hydraulic, Dec 16, 2008
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS RELATED TO THE BRAKE SHOE MATERIAL SEPARATING FROM THE SHOE, WHICH RESULTED IN THE WHEEL LOCKING. THE VEHICLE WAS REPAIRED. UPDATED 1/26/09 *CN UPDATED 01/26/09. *JB
Service brakes, Hydraulic, Jul 14, 2008, fire
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TIRES WOBBLED AND FLAMES ERUPTED FROM THE REAR TIRES. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE TIRE BEARING. THE REAR BRAKE SYSTEM WAS REPLACED. RECENTLY, THE CONTACT EXPERIENCED AN IDENTICAL FAILURE. THE PASSENGER SIDE REAR TIRE DETACHED FROM THE VEHICLE AND SMOKE ERUPTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE PASSENGER SIDE REAR BRAKE SYSTEM. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 131,000.
Steering, Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Wheels, Nov 30, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 55-70 MPH, THE VEHICLE AND THE STEERING WHEEL BOTH BEGAN TO SHAKE. WHEN THE SPEED IS BELOW 55 MPH, THE SHAKING WILL STOP OR DECREASE. WHEN APPLYING THE BRAKES WHILE DRIVING, THE CONTACT HEARD METAL ON METAL FROM THE REAR OF THE VEHICLE ON THE DRIVER'S SIDE. THE DEALER STATED THAT THE BRAKES WERE FINE. THE CURRENT MILEAGE WAS 54,019 AND FAILURE MILEAGE WAS 50,759. UPDATED 01/02/08 *BF THE CONSUMER STATED THE VEHICLE SQUEAKED AND VIBRATED AND WHEN THE BRAKES WERE APPLIED THERE WAS A GRINDING NOISE. THE ENGINE MOUNT WAS REPLACED, DUE TO IT BEING BROKEN. THE SHIFTER SQUEAKED. THE RIMS WERE BENT AND THE TIRES WERE OUT OF BALANCE. UPDATED*JB
Service brakes, Hydraulic, Nov 26, 2007
ONE MONTH AGO I NEEDED TO HAVE BRAKES REPLACED, AND ASSUMED THAT BECAUSE THE LIGHT CAME ON THIS WAS AN INDICATOR. AFTER BRAKES WERE REPLACED, BRAKE FLUID WAS STILL DISAPPEARING. I ALSO FOUND A DRIP ON MY PEDAL FROM SOMEWHERE UNDER THE DASH, AFTER MY FOOT SLIPPED ON THE CLUTCH FROM SLICK BRAKE FLUID, AND NEARLY WRECKED MY CAR ON I-70 WHEN I NEEDED TO SHIFT INTO A LOWER GEAR AFTER MY FOOT SLID RIGHT OFF THE PEDAL. TURNS OUT THE MASTER CYLINDER IS LEAKING. MY CAR IS ONLY 3.5 YEARS OLD, AND ONLY HAS 41,000 MILES ON IT TOTAL. I HAVE TAKEN IT TO MECHANIC, IT IS A FORD MANUFACTURED ONLY PART, AND WITH PARTS AND LABOR IS COSTING ME $450+ TO REPAIR THIS ON A RELATIVELY NEW CAR NOT EVEN PAID FOR YET. STILL NOT A SAFE SITUATION WHEN YOU CAN'T KEEP YOUR FOOT ON THE PEDAL. *TR
Service brakes, Hydraulic, Jun 6, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE BRAKES BEGAN TO SQUEAK. THE MECHANIC DIAGNOSED THE FAILURE AS NEEDING NEW FRONT ROTORS AND MADE THE REPAIR. ONE MONTH LATER, THE BRAKES BEGAN SQUEAKING AGAIN. A PIECE OF THE FRONT ROTOR FELL OFF WHILE THE VEHICLE WAS IN MOTION. A LOCAL MECHANIC REPLACED THE FRONT ROTORS AGAIN. THE POWERTRAIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 23,400 AND FAILURE MILEAGE WAS 22,000.
Service brakes, Hydraulic, Vehicle speed control, Apr 20, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS ZTS. THE CONTACT STATED THAT THE BRAKES WORKED INTERMITTENTLY. THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER CHANGED THE BRAKE PADS. UPON LEAVING THE DEALER THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. ON SEVERAL OCCASIONS THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THEN DEPRESSED IT AGAIN FOR THE VEHICLE TO RESPOND PROPERLY. WEATHER AND SPEED WERE NOT FACTORS. THE CURRENT AND FAILURE MILEAGES WERE 41,500. *AK
Service brakes, Hydraulic, Feb 24, 2007, crash
ATTEMPTED TO STOP AT A RED LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT FULLY STOP. MY CAR ENTERED INTERSECTION AND WAS STRUCK BY ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE TO MY CAR. *NM
Service brakes, Hydraulic, Oct 25, 2006
I HAD MY CAR IN THE GARAGE FOR A FUEL PROBLEM WHICH WAS SOLVED BY A COMPUTER UPDATE AND WHILE IT WAS THERE, I HAD THE DEALER DO AN OIL CHANGE. FOR SOME REASON THEY CHECKED THE BRAKES AND FOUND THAT MY LEFT FRONT BRAKES WHERE GONE. THEY REPLACED THE FRONT ROTORS AND PADS AND I TOLD THEM TO PUT THE OLD PARTS IN MY CAR. UPON MY OWN INSPECTION OF THE OLD PARTS, 3 OF THE PADS STILL HAD ABOUT 1/4 INCH OF PAD LEFT WHILE THE INNER DRIVER SIDE PAD HAD NOTHING LEFT TO IT. THE DRIVER SIDE ROTOR ALSO HAD SIGNIFICANT WEAR TO IT WHILE THE PASSENGER SIDE STILL LOOKED AND FELT FINE. *NM
Service brakes, Hydraulic, Air bags, Oct 6, 2006, crash
FRONT END COLLISION, AIR BAG PUT OUT POWDER AND LIGHT INDICATES DEPLOYMENT, HOWEVER NO DEPLOYMENT OF AIRBAG OCCURRED. MY DAUGHTER WAS INJURED AND THE STATE TROOPER STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED. THIS APPEARS TO BE AN OBVIOUS DEFECT AND IT WAS NOTED THAT THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA WEBSITE. VEHICLE IS CURRENTLY AT DEALER FOR CRASH REPAIR I HAVE YET TO HEAR THEIR DETERMINATION REGARDING THE AIR BAG NON-DEPLOYMENT. ADDITIONALLY, THE BRAKES ON THE VEHICLE FADED AND FAILED TO STOP THE VEHICLE, THIS IS THE SECOND BRAKE FADE PROBLEM I HAVE HAD WITH THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THE PROBLEM AND THEY FOUND AIR IN THE BRAKE SYSTEM. *NM
Service brakes, Hydraulic, Jul 26, 2006
AT 15,000 MILE I REPLACED MY REAR BRAKE SHOES AND THEN TWO DAYS AFTER THAT THEY STARTED TO SQUEAL VERY BADLY LIKE THEY WHERE WORN OUT AGAIN. I RETURNED TO THE FORD DEALER IN WHICH I PURCHASED THE CAR AND WHO HAD REPLACED THE BRAKES THEY REAPPLIED LUBE TO THE SHOES AND DRUM. THAT WORKED FOR THREE DAYS AND NOW ONCE AGAIN THEY SQUEAL AGAIN. I HAVE REPLACED THE BRAKES AGAIN AT 25,000 MILES AND THEY STILL SQUEAL AND NO ONE KNOWS WHAT TO DO. BOTH TIMES THE BRAKES WHERE REPLACED THEY WERE DONE AT A FORD DEALERSHIP. I HAVE BEEN TOLD TO MAYBE PURCHASED NEW DRUMS EVEN THOUGH THERE IS NOTHING WRONG WITH THE CURRENT ONES BUT I DON'T SEE THE NEED TO DO SUCH A THING ON A CAR THAT IS BARELY 2 YEARS OLD. PLEASE HELP. *NM
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Visibility, Latches/locks/linkages, Other or unspecified, Nov 18, 2005
BRAKE PROBLEM. AT ABOUT 2000 TO 3000 MILES BREAKS STARTS TO SQUEAL AND GRIND. TOOK IT IN TO SERVICE AT DEALER COMPLAINING ABOUT PROBLEM, AS IT GOT WORSE AND WAS NOT NORMAL IN 6,000 MILES. WAS TOLD NO PROBLEM, ROUTINE BREAK IN. THEN AT 12,000 MILES STILL A PROBLEM. WENT TO ANOTHER DEALER, SAID THE SAME THING. NOW WITH NEARLY 18,000 MILES, ROTORS ARE GROOVED VERY BAD. EVIDENCE AND WARNING WAS EVIDENT IN THE EARLIER MILES AS WELL. FORD HAS DONE NOTHING TO HELP. I FEEL THEY OWE ME A NEW PAIR OF ROTORS AND PADS. ALSO, COMPLAINED OF CLUTCH NOISE PROBLEM. I HAVE HEARD OF A TSB CLAIMING CERTAIN 2004 FOCUS HAVE A TRANSAXLE MISALIGNMENT CAUSING PRE-MATURE CLUTCH WEAR AND NOISE. WIPER SWITCH HAS BEEN REPLACED BY RC LACY FORD, BETTER SERVICE, BUT THEY WON'T SERVICE ME ANYMORE, SINCE I DID NOT BUY IT THERE, AND RAVENA IS SO CLOSE. I NEED TO CONTACT CROSSROADS ABOUT ALL FUTURE WARRANTY ISSUES AND COMPLAINTS. DOORS IN THE REAR ALSO STICK, AND WEAR OF DOOR STRIKER IS EVIDENT. TIRES HAVE ALSO BEEN WORN PRETTY BAD PIRELLI 195/60 R15. BACK PAIR ARE TOTALLY BALD, AND ONLY HAVE HAD LIKE 18,000 MILES, I THINK IT WAS A ALIGNMENT ISSUE, WHICH FOR A CAR 17 MONTHS OLD SHOULD NOT BE AN ISSUE. I NOTICED WEAR AT AROUND 13,000 MILES. DURING MY SECOND TIRE ROTATION. HAVE HAD TOO MANY PROBLEMS WITH THIS NEW VEHICLE. ALSO ISSUES WITH EXTREME CHIPPING AROUND THE REAR WHEEL WELL. ALSO HAVE HAD A HESITATION PROBLEM AT ABOUT 25 MPH. #RD GEAR USED TO BE DIFFICULT TO ENGAGE. PLEASE HELP ME RESOLVE THESE ISSUES. I GOT NOWHERE WITH THE DEALERS MYSELF. THE VIN IS NOT THE APPROPRIATE VIN. MY CAR IS A 2004 ZX5 DURATEC 2.3E 5 SPD. ALMOST ALL OPTIONS INCLUDED. THANK YOU. *NM
Service brakes, Hydraulic, Structure, Vehicle speed control, Oct 24, 2005
DT: THE CONSUMER STATED THAT WHILE DRIVING, THE CRUISE CONTROL ACTIVATED BY ITSELF AND CAUSED THE VEHICLE TO ACCELERATE. THE ACCELERATION WAS RAPID IN NATURE. THE CONTACT WAS NOT ATTEMPTING TO USE THE CRUISE CONTROL AT THAT TIME, SHE WAS APPROACHING A STOP SIGN. THE VEHICLE HAS NOT BEEN TO DEALER OR A MECHANIC FOR A DIAGNOSIS OF THE PROBLEM. *AK THE CONSUMER ALSO STATED THE WINDSHIELD LINING WAS COMING APART, ONE OF THE ROTORS WERE WARPED. UPDATED 11/29/05. *JB
Service brakes, Hydraulic, Jul 8, 2005
DT: CONSUMER EXPERIENCED BRAKE FAILURE WITH HIS 2004 FORD FOCUS. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE LOCALLY, BUT THEY WERE TRYING TO LOCATE IT NATIONALLY. THE BRAKES MADE A RACKET, THERE WAS A WEIGHT THAT ADJUSTED THE COUNTERWEIGHT, AND NEEDED OTHER PARTS REPLACED AS WELL, BUT THEY HAVE TO WAIT ON THE WEIGHT TO COME IN BEFORE THE WORK COULD BE DONE. THEY STATED THAT THERE WERE SIX OTHER DEALERS THAT HAVE ORDERED THE PART, AND IT WAS SENT OUT IN THE ORDER THAT IT WAS REQUESTED. CONSUMER STATED THIS HAS BEEN HAPPENING FOR APPROXIMATELY A MONTH AND A HALF TO TWO MONTHS. WHEN ON VACATION HE TOOK THE VEHICLE IN FOR A SQUEAKING NOISE, AND THEY RESURFACED THE BRAKES, WHICH ELIMINATED THE SQUEAKING NOISE. BY THE TIME THEY RETURNED FROM THE TRIP, APPROXIMATELY 1100 MILES, THE SQUEAKING NOISE CAME BACK, AND THE RACKET STARTED. CONSUMER HAD THE VEHICLE SERVICED BEFORE GOING ON THE TRIP, AND WAS TOLD THE VEHICLE WAS OKAY TO DRIVE.*AK
Service brakes, Hydraulic, May 2, 2005, crash
BRAKES FAILED ON OUR 2004 FORD FOCUS ZX5 4 DOOR HATCHBACK AS MY WIFE WENT TO STOP AT A STOP SIGN LEAVING OUR DEVELOPMENT AND WAS BROADSIDED BY A TRUCK. THIS RESULTED IN A TOTAL LOSS OF VEHICLE AND INJURIES SUSTAINED TO MY WIFE. POLICE AND MEDICAL PERSONNEL WERE ON THE SCENE. SHE WAS TRANSPORTED TO HOSPITAL.
Service brakes, Hydraulic, Equipment, Apr 4, 2005
I BOUGHT THE CAR WITH 0 MILES ON IT. I HEARD LOUD SQUEAKY NOISE IN THE BRAKES AT ANY SPEED WHEN SLOWING DOWN. THE FIRST WEEK, I TOOK THE CAR BACK TO FORD. FORD SENT ME HOME TELLING ME IT WAS DUST IN THE DRUMS. THEY SAID IT SHOULD WEAR OFF IN A WHILE. 1 MONTH LATER AND THE NOISE STILL WAS PRESENT NOT BETTER OR WORSE. I TOOK IT IN AGAIN, THEY HAD THE NERVE TO TELL ME TO JUST WAIT LONGER. 3 MONTHS AND THE NOISE CONTINUED. I THEN TOOK IT BACK AND THEY PUT NEW BRAKE PADS. I HAD THE CAR FOR 3 MONTHS AND THE BRAKE PAD WERE BAD??? THEY PUT NEW BRAKE PADS ON, AND AGAIN THE NOISE REMAINED. WILL THEY EVER FIX THIS PROBLEM??? IT IS NOW 1 YEAR AFTER AND THE NOISE REMAINS. DON'T BUY A FOCUS, EVEN BRAND NEW AND 100,000 MILE WARRANTY AND STILL HAVE PROBLEMS NO ONE WILL FIX.*AK
Service brakes, Hydraulic, Mar 16, 2005
DRIVER'S SIDE WHEEL MADE A LOUD GRINDING NOISE WHEN APPLYING THE BRAKES. WHEN TAKEN VEHICLE TO DEALER FOR SERVICE THE FRONT LEFT BRAKE PAD WORE OUT FASTER THAN ALL OTHER THREE. THE CAUSE OF WHY THIS WAS HAPPENING WAS UNDETERMINED.*AK
Service brakes, Hydraulic, Power train, Feb 23, 2005
CAR WAS PURCHASED NEW 6/15/04 WITH 317 MILES. THERE HAS BEEN OVER $1500 WORTH OF FACTORY WORK DONE ON THIS VEHICLE FROM BRAKE PADS, ROTORS, SENSOR BEING REPLACED ON TRANSMISSION. NOW THE CAR IS CONSTANTLY JERKING WHEN ACCELERATING AT 20 MPH AND STALLING. ON FEBRUARY 16TH, MY CAR WOULDN'T START AND WAS JERKING. I HAD IT TOWED TO MY HOME. ON FRIDAY, FEBRUARY 18TH THE RADIO CAME ON WITHOUT THE KEY BEING PLACED IN THE IGNITION. I HAVE FILED THE LEMON LAW AND SUGGEST OTHERS DO IT AS WELL IF THERE PROBLEMS AREN'T RESOLVED. I WAS TOLD MY CAR HAS AN ELECTRICAL SHORTAGE, BUT DON'T WANT IT BACK. I HAVE A SMALL CHILD AND AM AFRAID SOMETHING TERRIBLE WILL HAPPEN.*AK
Service brakes, Hydraulic, Feb 8, 2005
ABOUT 1 MONTH AFTER I BOUGHT MY CAR THE BRAKES STARTED TO SQUEAK EVERY TIME I WOULD APPLY THEY BRAKES. IT HAS CONTINUTED TO DO SO UP UNTIL EVEN THIS MORNING. THE ROTORS NOW HAVE GROOVES IN THEM ,AND THE BRAKE PADS STILL HAVE WELL OVER 50% OF THE PAD REMAINING. SO FAR NOTHING HAS BEEN DONE OTHER THAN TO SAY "IT MUST BE MOISTURE."*AK
Service brakes, Hydraulic, Jan 21, 2005
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR THE VEHICLE STARTED SHAKING UNCONTROLLABLY WITH OUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM CAN NOT BE DUPLICATED. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Service brakes, Hydraulic, Jan 7, 2005
WHEN BRAKING AT ANY SPEED CONSUMER HEARD A SQUEAKING NOISE COMING FROM BRAKE ROTORS/PADS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Service brakes, Hydraulic, Dec 15, 2004
WHILE APPLYING THE BRAKE PEDAL CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE REAR AND THE VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AN D MECHANIC DETERMINED THAT THE BRAKE PADS NEEDED TO BE REPLACED. *AK THE VEHICLE WAS TAKEN BACK TO THE DEALER ON OCTOBER 7, 2004 TO HAVE THE REAR BRAKES REPLACED. THE DEALER INDICATED THAT THE REPLACEMENT OF THE REAR BRAKES WOULD MAKE THE NOISE SUBSIDE. AS OF NOVEMBER 5, 2004 THE VEHICLE STILL MAKES NOISE. *NM
Service brakes, Hydraulic, Nov 25, 2004, crash
THE BRAKES HAVE BEEN REPLACED 6 TIMES SINCE I PURCHASED THE CAR. THEY GO OUT EVERY 3 TO 4,000 MILES. I HIT A TREE WITH THE SIDE OF MY CAR BECAUSE I HAD NO BRAKES AT ALL AT ON POINT WHILE I WAS DRIVING. THE CAR GIVES NO WARNING WITH THE BRAKES. I TALKED TO FORD ABOUT WHO WAS GOING TO BE LIABLE IF I WRECKED AND SOMEBODY GOT HURT. THEY SAY IT MY PROBLEM. I'M NOT GETTING ANYWHERE WITH THE DEALERSHIP. THEY JUST TELL ME I DON'T KNOW HOW TO DRIVE. I FEEL MY CAR IS VERY UNSAFE ON THE ROAD. I ALSO HAVE A 4YEAR OLD THAT I WON'T DARE PUT IN THE CAR. JUST FOR THE FACT THAT THERE MAY NO BRAKES WHEN I STOP. O DO ADMIT IN THE FIRST 6,000 MILES I USED IT FOR BUSINESS. THEY STATED MY JOB WAS THE CAUSE OF IT. BUT I NO LONGER USE THIS CAR FOR MY BUSINESS. AND EVERYTIME I CALL THE FORD HOTLINE ABOUT MY CAR'S BRAKE PROBLEM. THEY JUST ALSO BLAME IT ON MY JOB. I TOLD THEM I NO LONGER DO THE JOB IN THIS CAR. THEY JUST ASSUME I DO. I DO USE MY CAR FOR ERRANDS AND JUST DRIVING AROUND. *AK
Service brakes, Hydraulic, Nov 19, 2004
WHILE DRIVING 45 MPH APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE CAUSE HAD NOT BEEN DETERMINED. *AK