2007 Ford Focus

Problems, recalls and owner-reported issues

Air bags is the leading concern among 391 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 391

Of the 2007 reports, 60 involved a crash and 7 involved a fire. 75 people were injured and 2 people died.

Primary concernAir bags118 reports · 30% of complaints
Owner complaints391Filed with NHTSA
Recall relationship2 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags118
  2. Electrical system85
  3. Power train43
  4. Latches/locks/linkages30
  5. Vehicle speed control27
  6. Structure24
  7. Tires24
  8. Suspension23

Recalls and investigations

  1. Exterior lighting, headlightsAug 11, 2008

    K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

    K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.

    Campaign 08E050000 on NHTSA.gov

  2. Fuel system, gasolineJun 13, 2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

    Campaign 06E056000 on NHTSA.gov

Representative owner complaints: air bags

118 reports, newest first. Show all

  1. Air bags, Sep 17, 2008, crash, fire

    2007 FORD FOCUS. *TR

  2. Air bags, Aug 7, 2008

    2007 FORD FOCUS BOUGHT NEW JULY 2007 ALSO BOUGH FULL WARRANT AND GAP INSURANCE IN FEB 2008 DRIVING 65 DOWN THE INTERSTATE THE AIR BAG DEPLOYED WITH NOW REASON. 4 BOYS IN THE CAR. FORD SAID TAKE IT TO YOUR INSURANCE COMPANY. THEY ALSO WOULD NOT LOOK AT THE CD PLAYER ONE MONTH BEFORE THIS SO THE INSURANCE COMP. SENT IT TO THERE REPAIR SHOP THEY TOOK EXTENSIVE PICTURES TO SHOW NO BODY DAMAGE OR IMPACT TO CAUSE THIS, THEY REPLACED THE SEAT AND THE PASSENGER SIDE LIGHT WOULD NOT GO OF SO IT INDICATED THAT THERE WAS A PERSON IN THE SEAT SO, THE INSURANCE COMPANY TOLD FORD TO FIX IT BECAUSE THE COMPANY FIXING IT HAD ALREADY CHANGED ALL THE SENSORS AND THE LIGHT WOULD NOT GO OFF. WE HAD TO PAY 500.00 DEDUCTIBLE AND THE INSURANCE PAID 1658.00 WE DO NOT KNOW IF OUR INSURANCE WILL GO UP BECAUSE FORD HAS NOT EXCEPTED RESPONSIBILITY YET AND IT HAS BEEN 6 MONTHS AND I HAVE WRITTEN TO THE FEDERAL TRADE COMM. THE NEWS ECT.. I DO NOT WANT MY CHILD DRIVING THIS CAR AND I WANT MY MONEY BACK (PLUS SOME) AND THE COMPUTER READS A COLLISION SO WE HAVE LOST ALOT OF VALUE I AM JUST MAD AND I HAVE HEARD ALOT OF STORIES ABOUT FORD AIR BAGS AND NOTHING IS DONE I AM ONLY A SPECK TO THEM THEY WILL PROBABLY DROP THE CASE AND THAT WILL BE THAT ATLEAST NOBODY WAS KILLED YET MAYBE THAT IS WHY THEY SELL GAP INSURANCE. THANKS JULIE MOHR. *TR

  3. Air bags, Structure, Vehicle speed control, Jul 23, 2008

    TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND REMAINED LIT ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAG WOULD NOT DEPLOY. THE CRUISE CONTROL DOES NOT DISENGAGE PROPERLY. IN ADDITION, THE DRIVER SIDE DOOR DOES NOT UNLOCK PROPERLY OR ON A CONSISTENT BASIS. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 6,523.UPDATE 09/10/08 *CW DOORS DO NOT LOCK PROPERLY. UPDATED 09/16/08. *JB

  4. Air bags, May 2, 2008, crash

    I WAS IN AN AUTO ACCIDENT AND MY SIDE AIRBAGS DID NOT DEPLOY. CAN YOU EXPLAIN WHY? I OWNED A 2007 FORD FOCUS. *TR

  5. Air bags, Apr 30, 2008, crash

    TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK AND KILLED A HORSE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE INSURANCE COMPANY IS INVESTIGATING THE CRASH. THE VEHICLE WILL BE TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND HEAD INJURIES AND THE PASSENGER SUSTAINED HEAD INJURIES. THE FAILURE MILEAGE WAS 36,000.

  6. Air bags, Apr 24, 2008

    2007 FORD FOCUS WITH DEFECTIVE FRONT PASSENGER SEAT AIRBAG. CONSUMER STATES THAT THE AIRBAG DOES NOT SENSE WHEN HIS GIRLFRIEND IS IN THE PASSENGER SEAT. HE ALSO SAYS THAT COLD WEATHER ENHANCES THIS PROBLEM. *KB THE PASSENGER AIR BAG LIGHT WOULD ILLUMINATED INTERMITTENTLY. *JB

  7. Air bags, Apr 10, 2008, crash

    MY DAUGHTER WAS RECENTLY IN A HORRIFIC CAR CRASH IN HER BRAND NEW 2007 FORD FOCUS. THE CAR FLIPPED, HIT A TELEPHONE POLE (REAR END) LANDED ON THE TOP AND ROLLED. THE AIRBAGS (FRONT AND SIDE) NEVER DEPLOYED. MY DAUGHTER SUSTAINED HEAD INJURIES AND CUTS, SCRAPES & BRUISES - BUT THANK GOD SURVIVED. ARE THERE ISSUES WITH THE AIR BAGS ON THE 2007 FOCUS? *TR

  8. Air bags, Apr 7, 2008, crash

    I OWN A 2007 FORD FOCUS. I PURCHASED THE SE MODEL NEW BECAUSE OF THE ADDITIONAL SAFETY FEATURES SUCH AS FRONT AND SIDE AIR BAGS. MY DAUGHTER WAS INVOLVED IN A SERIOUS ACCIDENT ON 4/5/08 WHERE A CAR PULLED OUT IN FRONT OF HER. HER FOCUS HIT THE CAR DEAD CENTER BETWEEN THE DRIVERS CAR DOOR AND THE PASSENGER CAR DOOR. THE IMPACT WAS ALMOST A PERFECT FRONTAL IMPACT WHICH DESTROYED THE ENTIRE FRONT OF THE FOCUS. NO AIRBAGS DEPLOYED AND MY DAUGHTER SUFFERED A BRUISED CHEST, NECK AND BACK PAIN FROM THE SEAT BELT. I'M CONCERNED THAT THERE IS A PROBLEM WITH THE NON-DEPLOYMENT OF AIRBAGS ON THE FORD FOCUS ON FRONTAL IMPACTS. I BELIEVE IT IS IN THE BEST INTEREST OF THE PUBLIC THAT THIS BE INVESTIGATED. THE CAR HAS BEEN TOWED TO NICHOLS FORD IN FORT WORTH, TX. I HAVE ALSO NOTIFIED THE CONSUMER DEPARTMENT OF FORD MOTOR COMPANY OF THE COMPLAINT. *TR

  9. Air bags, Apr 5, 2008

    DRIVING ON THE INTERSTATE WITH A FRIEND THE AIR BAG DEPLOYED WHILE DRIVING 65 MPH WE HIT NOTHING THANK GOD IT WAS NOT THE DRIVERS AIR BAG THE CAR IS ONLY 8 MONTHS OLD WE HAVE A BUMPER TO BUMPER WARRANTY WITH FORD MOTOR COMPANY. THEY WOULD NOT LOOK AT IT AND TOLD US TO GO TO OUR INSURANCE COMPANY. WE HAD TO PAY A 500.00 THEY FOUND THAT THE COMPUTER RECORDED A HEAD ON ACCIDENT WHICH WILL NOT BE ERASED SO THE CAR VALUE IS NOW LOST THEY TOOK PICTURES OF EVERYTHING SHOWING NO ACCIDENT AT ALL THE INSURANCE COMPANY CHANGED ALL THE SENSORS AND THEN THE AIR BAG LIGHT WOULD NOT GO OFF IT INDICATED A PASSENGER IN THE SEAT SO THE SENT IT TO THOROUGHBRED FORD AND SAID THEY DID NOT CARE WHAT THEY HAD TO DO BUT FIX THE CAR SO THE DID. IT COST ME 500.00 DEDUCTIBLE AND THE INSURANCE CO 1,800.00 SO NOW THE ARE WAITING FOR FORD TO EXCEPT LIABILITY. WE NO NOT FEEL OUR SON IS SAFE DRIVING THIS CAR I FEEL MOST ACCIDENTS SHOULD BE LOOKED AT AS WHICH HAPPENED FIRST AN ACCIDENT OR THE AIR BAG. WE COULD HAVE LOST FOUR YOUNG MEN BECAUSE OF THIS I AM VERY ANGRY WITH THIS TOTAL PROCESS IT TOOK 3 WEEKS TO GET THE CAR BACK THIS ALSO INVOLVED MISSING WORK CLASSES AND ALOT OF TROUBLE WITH TRANSPORTATION I WISH THEY WOULD TAKE THIS CAR OFF THE ROAD SO IF AND WHEN IT IS SOLD I DO NOT HAVE THAT BURDEN OF SOMEONE ELSE'S LIFE ON MY HEAD AND HEART. *TR

  10. Air bags, Feb 24, 2008, crash

    MY DAUGHTER WAS A PASSENGER IN A 2007 FOR FOCUS. SHE WEIGHS 175LBS. THE DRIVER REAR ENDED THE CAR IN FRONT OF THEM IN A 50MPH ZONE AND NONE OF THE AIRBAGS DEPLOYED. WHY? *TR

  11. Air bags, Dec 20, 2007

    TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE AIR BAG LIGHT FLASHES ON AND OFF WHEN AN OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE OCS SENSOR WAS MALFUNCTIONING AND THEY MADE THE REPLACEMENT. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER STATED THAT THE PASSENGER'S WEIGHT CAUSED THE LIGHT TO FLASH, BUT THEY DID NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 32,544 AND FAILURE MILEAGE WAS 91.

  12. Service brakes, Hydraulic, Air bags, Dec 8, 2007, crash

    HAD BRAKE FAILURE, RESULTED IN ACCIDENT, HIT A PICKUP TRUCK AND APPROXIMATELY 35 MPH, AIRBAG FAILED TO DEPLOY. HOWEVER, THE LIGHT CAME ON AND IT DID REQUIRE A SWITCH TO BE REPLACED WHICH COST ME A COUPLE HUNDRED DOLLARS. *TR

  13. Air bags, Nov 20, 2007

    ON OCTOBER 25 2007 I PURCHASED A FORD FOCUS SEDAN 4 DOOR CAR WITH MORE OR LESS 400 MILES ON THE ODOMETER. A COUPLE OF DAYS LATER I NOTICED THAT WHEN MY DAUGHTER WHICH IS 5 FOOT ONE, 112 LB WAS RIDING IN THE PASSENGER'S SEAT, AN INDICATOR LIGHT LIT INDICATING ME THAT THE AIRBAG IS TURNED OFF ( WRITTEN ON THE PLASTIC), TELLING ME THAT AT THIS MOMENT THE AIRBAG WOULD NOT DEPLOY IN CASE OF A COLLISION. THIS FEATURE IS SUPPOSED TO ACTIVATE WHEN CHILDREN ARE SEATED IN THE PASSENGER SEAT IN ORDER TO AVOID DEPLOYMENT INJURY. I WENT TO MY DEALER 4 TIMES EXPRESSING MY COMPLAINTS AROUND THIS SAFETY ISSUE. EACH TIME THEY TOLD ME THAT THE UNIT WOULD BE RESET AND ULTIMATELY THEY EVEN EXCHANGED A SEAT CUSHION, ALL OF THIS WITH NO AVAIL. CONFRONTED AGAIN WITH THIS PROBLEM WITH MY WIFE AS A PASSENGER (5FT 3 AND 114LB) I RETURNED TO THE DEALER AND THEY REPRODUCED THE SITUATION I WAS EXPLAINING WITH A LOCAL THIN PASSENGER. AS A RESULT OF THIS VISIT I CONTACTED FORD CUSTOMER SERVICE AND FILED A COMPLAINT ON 11/19/2007. FORD ADVISED THAT I WOULD RECEIVE A FOLLOW UP CALL IN A COUPLE OF DAYS. TODAY 11/20/2007 FORD CALLED AND TOLD ME THAT ACCORDING TO THEIR ENGINEERS, THE BEHAVIOR OF THE LIGHT WAS "AS DESIGNED" AND AS SUCH I COULD DO NOTHING ABOUT IT. LET ME STATE THAT FORDS EXPLANATION IS RIDICULOUS AND A SEVERE BREACH IN AUTO SECURITY WITH LIABILITY ISSUES. BOTTOM LINE, OCCUPANTS IN THE FRONT PASSENGER SEAT ( IN THIS CASE MY DAUGHTER OR WIFE) COULD BE SUBJECTED TO LETHAL INJURIES AS A RESULT ON NON DEPLOYMENT OF THE AIR BAG DUE TO A FAULTY MECHANISM WHICH INTERPRETS ERRONEOUSLY THAT SMALL ADULTS ARE CHILDREN EVEN IN THE CASE OF NORMAL SMALL ADULTS. I FIND THIS SITUATION COMPLETELY UNACCEPTABLE AND AWARENESS, IF NOT A CLASS SUIT SHOULD BE INITIATED AGAINST FORD. AS A CUSTOMER, I'M FRUSTRATED AND FEEL AT RISK USING THIS NEW VEHICLE. *TR

  14. Air bags, Nov 16, 2007

    DEAR SIR: I RECENTLY PURCHASED A FORD FOCUS SEDAN 2007 WHICH HAS THE FEATURE IN WHICH IF THE FRONT PASSENGER IS NOT WITHING CERTAIN RANGES THE AIR BAG WILL NOT DEPLOY. CONSISTENTLY, THE NOTIFICATION THAT THE AIR BAG IS OFF LIGHT ON WITH MY 22 YEAR OLD FEMALE DAUGHTER WHICH IS SHORT ( 5FOOT 2 AND 105 POUNDS) IS IN THE FRONT PASSENGER SEAT. I HAVE TRIED TO SOLVE THIS ISSUE WITH THE DEALER BUT THEY HAVE NO SOLUTION AND THEY STATE THAT THE THRESHOLD IS SET TO 100LB WHICH I CONSIDER EXCESIVE. AFTER ABOUT TWENTY MINUTES OR SO THE LIGHT TURNS OFF AS IT SHOULD BE, BUT THIS LEAVES AN EXTENDED INTERVAL IN WHICH MY DAUGHTER IS NOT PROTECTED. I'D APPRECIATE YOUR ADVICE ON HOW TO HANDLE THIS MATTER . *TR

  15. Air bags, Sep 21, 2007, crash

    TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE VEHICLE WAS INVOLVED IN A CRASH AND AFTER IT WAS REPAIRED, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. SHE RETURNED TO THE DEALER TWICE IN ONE WEEK AND THEY REPAIRED THE AIR BAG SENSOR THREE TIMES. THE CONTACT STATED THAT THE LIGHT WOULD DIM FOR TWO DAYS, BUT THEN ILLUMINATE AGAIN. SHE BELIEVED THAT THIS WAS A SAFETY HAZARD AND THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE FAILURE MILEAGE WAS 8,300 AND CURRENT MILEAGE WAS 8,900.

  16. Air bags, Aug 30, 2007, crash

    I WAS IN A CRASH IN A 2007 FORD FOCUS. I WENT FORWARD WITH A FORCE SO GREAT THAT MY COLLAR BONE WAS BROKEN BY THE SEATBELT, BUT THE AIRBAG DID NOT DEPLOY. IF IT HAD, I WOULD NOT HAVE HAD THIS FRACTURE. THE CAR WAS A TOTAL LOSS.

  17. Air bags, May 29, 2007, crash

    TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE WAS STRUCK ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS ALSO INVOLVED IN A HEAD ON COLLISION IN JANUARY OF 2007. THE AIR BAGS FAILED TO DEPLOY DURING THAT CRASH AS WELL. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

  18. Air bags, Mar 24, 2007

    2007 FORD FOCUS DRIVER SIDE AIR BAG DEPLOYED WHILE I WAS DRVING IN GROCERY STORE PARKING LOT WITH SEAT BELT ON. NO COLLISION, NO VECHICLE BODY DAMAGE, SOME DAMAGE TO ME. INSURANCE ADJUSTER CAN FIND NO REASON FOR DEPLOYMENT, BE CAREFUL. I HAD NO EVEN MADE MY FIRST CAR PAYMENT. *AK