2007 Ford Focus
Problems, recalls and owner-reported issues
Air bags is the leading concern among 391 owner complaints filed for this model year. This is the 13th highest complaint count among 19 Focus model years with reports.
Of the 2007 reports, 60 involved a crash and 7 involved a fire. 75 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsAug 11, 2008
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
K2 MOTOR WILL NOTIFY OWNERS AND OFFER A FULL REFUND. THE RECALL BEGAN ON DECEMEBER 17, 2008. OWNERS MAY CONTACT K2 MOTOR AT 1-909-839-2992.
Campaign 08E050000 on NHTSA.gov
Fuel system, gasolineJun 13, 2006
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Campaign 06E056000 on NHTSA.gov
Representative owner complaints
391 reports, newest first.
Latches/locks/linkages, Nov 19, 2012
MY DRIVER'S SIDE REAR DOOR WILL NOT LOCK. WHEN I TRY TO AUTO LOCK IT, IT DOES NOTHING. AND THERE IS NO WAY TO MANUALLY LOCK IT. BECAUSE OF THIS, THE DOOR REMAINS UNLOCKED AT ALL TIMES AND I CANNOT EVEN CHILD PROOF BECAUSE THAT WOULD ALLOW THE DOOR TO BE OPEN FROM THE OUTSIDE, NOT THE INSIDE, THEREFORE STILL ESSENTIALLY NOT LOCKED. THIS IS A SAFETY ISSUE FOR ANYONE RIDING IN THE BACKSEAT IF THEY ACCIDENTLY OPEN THE DOOR FOR WHATEVER REASON. MORE IMPORTANTLY, FOR ME, IT IS A SECURITY ISSUE IF MY CAR IS NEVER LOCKED. I HAVE LOOKED ONLINE AND SEEN MANY, MANY OTHERS WITH THIS EXACT ISSUE WITH THE SAME MAKE, MODEL, AND YEAR (AS WELL AS OTHER YEARS TOO). I LEARNED THERE WAS A RECALL FOR THIS EXACT ISSUE WITH THE '05 MODEL BUT FORD FOR SOME REASON WILL NOT TAKE RESPONIBILITY FOR THE OTHER YEARS AS WELL. IF THIS IS FORD'S ISSUE, AND NOT A ONE-TIME INCIDENT WITH MY CAR, I DO NOT NOT BELIEVE I SHOULD BE THE ONE RESPONSIBLE. THERE WAS NO ACCIDENT. I JUST HAPPENED TO NOTICE ONE DAY THAT THE DOOR DOES NOT LOCK. *TR
Air bags, Seats, Oct 22, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.
Vehicle speed control, Oct 19, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE WOULD NOT RESPOND UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE THROTTLE BODY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE MOST RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Air bags, Oct 2, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT DROVE OVER A TIRE IN THE MIDDLE OF THE ROAD. THE FRONT DRIVER'S SIDE CURTAIN AIR BAG THEN DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED BRUISES TO THE ARMS AS A RESULT OF THE AIRBAG DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,800.
Air bags, Sep 20, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 85,000.
Electrical system, Sep 4, 2012
AT 41,833 I WAS DRIVING ON THE FREEWAY AT 60 MPH. THE ABS WARNING LIGHT WENT ON, THE RADIO WENT OFF AND 60 SECONDS LATER I LOST ALL POWER. SPEEDOMETER WENT FROM 0 TO 60. TOWED CAR. REPLACED ALTERNATOR. AT 45, 296 MILES THE SAME THING HAPPENED-LOST POWER WITHIN 60 SECONDS OF ABS LIGHT GOING ON THE FREEWAY. TOWED CAR. THE SHOP SAID THAT THE PREVIOUS ALTERNATOR HAD BEEN INSTALLED INCORRECTLY AND ALSO THE PCM HAD BURNED OUT. REPLACED ALTERNATOR AND PCM. AT 45, 536 RED CHARGING LIGHT CAME ON. TOOK CAR IN, REPLACED ALTERNATOR. AT 45, 641 RED CHARGING LIGHT CAME ON. TOOK CAR IN. REPLACED ALTERNATOR. ALL REPAIRS DONE AT FORD DEALERS. *TR
Latches/locks/linkages, Sep 1, 2012
BOTH REAR DOOR LOCKS WILL NOT LOCK, MANUALLY OR WITH ELECTRONIC DOOR LOCKS. *TR
Electrical system, Aug 26, 2012
KEY WILL NOT REMOVE FROM IGNITION. THIS IS A KNOW PROBLEM WITH THE FOCUS BECAUSE I HAVE SEARCHED THE INTERNET AND FOUND HUNDREDS OF COMPLAINTS. *TR
Latches/locks/linkages, Aug 23, 2012
THE REAR DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING. IT IS STUCK IN THE UNLOCKED POSITION AND CANNOT BE LOCKED MANUALLY OR WITH THE REMOTE. *TR
Electrical system, Aug 8, 2012
ALTERNATOR WENT OUT ON WAY HOME FROM MISSOURI TO NORMAN, OK. REPLACED IT IN JOPLIN, MO. ALTERNATOR WENT OUT AGAIN 7/17/12 ON MY WAY HOME FROM MO. TOOK IT TO FORD DEALERSHIP IN NORMAN, OK AND GOT IT REPLACED ON 7/25. COST OVER $500. BATTERY LIGHT STARTED COMING ON AGAIN 8/3 AND I TOOK IT BACK IN. FORD DEALERSHIO STATED THEY COULDN'T FIND AN ALTERNATOR WITHIN 3 HOUR DRIVE AND WOULD CALL ME WHEN THEY GOT ONE. THE GUY AT FORD INDICATED MAYBE THERE WAS A PROBLEM WITH THEM SINCE HE COULDN'T FIND ONE. GOT IT REPLACED AGAIN 8/7/12. *TR
Power train, Electrical system, Aug 6, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DECELERATED TO 40MPH AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO VERIFIED THE ALTERNATOR HAD BECOME DEFECTIVE AGAIN AND ADDED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS
Power train, Jul 30, 2012
2007 FORD FOCUS 3 DOOR W/AUTO TRANSMISSION. 130,000 MILES. CAR IS SHIFTING IN AND OUT OF GEAR. RPM SUDDENLY RISES FOR NO REASON. STRONG VIBRATION ON THE HILLS. MECHANIC REPLACED THE OVERDRIVE SENSOR AS IT WAS THROWING A CODE. FORD WANTS $3700 TO REPLACE WITH NEW TRANSMISSION. I'M NOT CONVINCED THAT IT ISN'T A PROBLEM WITH THE TRANSMISSIONS COMPUTER OR WIRING. THERE SEEMS TO BE A LOT OF SIMILAR STORIES ABOUT THESE FORD FOCUS TRANSMISSIONS. ITS NOT A WELL BUILT UNIT. FORD KNOWS THESE TRANSMISSION ARE NOT RELIABLE AND SHOULD REPLACE AND REMANN THEM ALL! *TR
Latches/locks/linkages, Jul 26, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LATCH WAS INOPERABLE. THE DOOR WAS BEING HELD CLOSED BY THE REAR DRIVER'S SIDE SEAT BELT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LATCH FOR THE DOOR WAS FROZEN AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,000.
Structure, Latches/locks/linkages, Jul 23, 2012
3 OF 4 DOORS HAVE NOW BROKEN ON MY 2007 FOCUS, DUE TO THE SAME PROBLEM AS WHAT WAS RECALLED ON THE 05 MODEL -- THE DOORS WILL NOT LATCH AND/OR LOCK. THE DOOR MECHANISM IS THE SAME FOR 2000-07, SO I'M NOT SURE WHY 07 WAS NOT RECALLED AS WELL. I PAID THE DEALER OVER $1000 TO FIX THE FRONT DRIVER AND BACK PASSENGER DOORS IN 5/12, AND NOW IN 7/12, THE BACK DRIVER DOOR IS DOING THE SAME THING -- WHEN YOU GO TO SHUT IT, IT JUST POPS BACK OPEN, AS THE LATCH DOES NOT CATCH. I HAD TO DRIVE HOME FROM MY BABY SHOWER LAST NIGHT WITH THE REAR DOORS TETHERED TO EACHOTHER TO KEEP THE DOOR FROM FLAPPING OPEN WHILE I DROVE DOWN THE ROAD. I HAVE SPOKEN WITH THE SERVICE MANAGER AT THE DEALERSHIP, AS WELL AS FORD CORPORATE, AND HAVE BASICALLY BEEN TOLD IT'S NOT THEIR PROBLEM AND I AM ON MY OWN TO PAY FOR THE REPAIR, BECAUSE MY CAR IS "TOO OLD" (JUST 5 YEARS FROM MFG DATE) AND HAS "TOO HIGH MILEAGE" (NOT THAT THE DOORS HAVE ANYTHING TO DO WITH MILEAGE) FOR FORD TO TAKE ANY RESPONSIBILITY FOR WHAT IS CLEARLY AN ISSUE OF CHEAP, FAULTY PARTS AND POOR WORKMANSHIP. THIS PROBLEM IS ALL OVER THE INTERNET, AND IS CLEARLY NOT ISOLATED TO MY VEHICLE. FORD SHOULD BE ASHAMED OF THE FACT THAT THEY HAVE IGNORED THIS PROBLEM, WHICH COULD CAUSE SERIOUS INJURY TO IT'S CUSTOMERS (JUST IMAGINE IF THE LATCH HAD STOPPED WORKING WHILE I WAS DOING 70 MPH DOWN THE HIGHWAY!), AND NEITHER I NOR ANYONE IN MY FAMILY WILL EVER BUY ANOTHER FORD! *TR
Electrical system, Latches/locks/linkages, Jul 22, 2012
THE DRIVER SIDE REAR DOOR WILL NOT LOCK. DID NOT REALIZE THIS UNTIL I WAS WITH A FRIEND AND HIS SON DRIVING DOWN OUR STREET AND MY FRIENDS SON OPEN THE REAR DOOR ON THE DRIVERS SIDE WHEN IT SHOULD OF LOCKED WITH THE REST OF THE DOORS. CAN'T GET THE DOOR TO LOCK NOW. *TR
Air bags, Structure, Jun 26, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED BECAUSE THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT ALSO STATED THAT THE DOOR LATCH FOR THE FRONT DRIVER'S SIDE BROKE AND HE COULD NOT GET EXIT FROM THAT DOOR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.
Electrical system, Jun 7, 2012
TO WHOM IT MAY CONCERN, I AM THE OWNER OF A 2007 FORD FOCUS [XXX], IT'S A PRETTY GOOD LITTLE CAR. EXCEPT FOR ONE THING, THE BATTERY LIGHT COMES ON. THEN IT GOES OFF. THIS REPEATS. IT STARTED IN APRIL AND LASTED UNTIL THE CAR WOULDN'T START LEAVING MY WIFE STRANDED 50 MILES FROM HOME. WE HAD THE CAR TOWED TO THE NEAREST FORD DEALER, BILL UTTER FORD IN DENTON, TX. I TOLD THEM THAT I HAD THE PREMIUMCARE EXTENDED WARRANTY, AND THEY UNDERSTOOD AND LET ME KNOW IF IT WAS JUST THE BATTERY I'D STILL BE RESPONSIBLE AS FORD CONSIDERS THAT A WEAR AND TEAR ITEM. THEY CHECKED THE CAR AND DETERMINED IT WAS JUST THE BATTERY FOR WHICH THEY CHARGED ME $246.61. THE CAR WAS RUNNING ALL RIGHT. UNTIL TUESDAY WHEN THE BATTERY LIGHT CAME ON AGAIN. AND TURNED OFF. THIS TIME HOWEVER MY WIFE WAS MUCH CLOSER TO HOME AND SHE BROUGHT IT BACK. I TOOK IT TO THE FORD DEALER WE BOUGHT IT FROM, BANKSTON AND THY EXAMINED THE CAR AND FOUND THAT THE ALTERNATOR WAS NOT PROPERLY CHARGING THE BATTERY. THEY REPLACED IT AND I PAID A $100 DEDUCTIBLE FOR THE PREMIUMCARE WARRANTY. SO NOW, FOR ONE PROBLEM I'VE PAID $346.61, WHICH IN THE SCHEME OF THINGS IS NOT SO MUCH. BUT IT DOES SEEM TO ME ABOUT $246.61 MORE THAN I NEEDED TO PAY. SO I CALLED BILL UTTER FORD AND WHILE THE MAN THAT ANSWERED WAS VERY NICE AND HAD REASONABLE CONCERNS ABOUT REFUNDING MY MONEY. HE ALSO SAID THAT THEY HAD REPLACED MANY ALTERNATORS IN FOCUSES (FOCII?) WITH THE BATTERY LIGHT COMING ON INTERMITTENTLY. I DID A GOOGLE SEARCH FOR "FORD FOCUS INTERMITTENT BATTERY LIGHT" WHERE I RECEIVED 101,000 HITS. THAT IS MORE THAN A FEW. CONSIDERABLY MORE THAN A FEW. BILL UTTER SAYS THEY CAN'T JUST REPLACE THE ALTERNATOR IF IT TESTS OK UNLESS THERE'S A RECALL OR A SERVICE BULLETIN. 101,000 GOOGLE HITS APPARENTLY HASN'T WARRANTED A SERVICE BULLETIN. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jun 4, 2012
WITH NO ACCIDENT, TRAUMA OR UNUSUAL EVENT, MY AIR BAG WARNING LIGHT BEGAN TO COME ON AND OFF INTERMITTENTLY. AFTER ABOUT A WEEK, IT STAYED ON. I TOOK IT TO A FORD DEALERSHIP. FOR $119.16, THEY DIAGNOSED IT AS CODES B1868 - AIRBAG LAMP FAILURE AND B2232 AIRBAG CIRCUIT OPEN LOOP #2 FRONT DRIVER'S SEAT. IT WOULD COST $1,100 TO REPLACE THE MODULE.
Latches/locks/linkages, May 21, 2012
THE REAR DOORS DO NOT LOCK. THE MANUAL LOCKING DEVICE DOESN'T MOVE, NOR DOES THE LOCK ON THE REMOTE WORK, SO THERE IS NO WAY TO LOCK THE DOORS. THIS MAY HAVE BEEN LIKE THIS FOR A LONG TIME WITHOUT US NOTICING. THANK GOODNESS THAT A CHILD DID NOT TRY TO OPEN THE DOOR BECAUSE IT HAS NOT LOCKED. THIS ISSUE IS ALL OVER THE INTERNET AND IS A COMMON PROBLEM. THIS IS A SERIOUS PROBLEM. *TT
Seat belts, May 15, 2012, crash
THE FORD FOCUS COLLIDED WITH AN ELK. THE DRIVER SEATBELT DID NOT LOCK AND THIS CAUSED THE DRIVER TO COLLIDE WITH THE STEERING WHEEL, WINDSHIELD, AND ELK. *JS
Electrical system, May 1, 2012
I WAS RECENTLY DRIVING AND MY CAR ENGINE WAS REVVING UP WHEN I WOULD PUSH IN THE CLUTCH. AFTER TAKING IT IN TO THE MECHANIC, THEY TOLD ME MY ALTERNATOR WENT OUT. THIS WOULD NOT BE A BIG DEAL BUT THIS SEEMS TO BE SOMETHING COMMON AMONG 2007 FORD FOCUS OWNERS. NOT ONLY DOES THIS REPAIR SEEM PREMATURE BUT IT ALSO IS MUCH MORE EXPENSIVE THAN REPLACING MOST ALTERNATORS BECAUSE IT IS A DEALER ONLY PART. IF YOU THINK IT IS JUST ME HERE IS A WEBSITE WITH MORE COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2007/ELECTRICAL/ALTERNATOR_DEAD.SHTML *JS
Engine and engine cooling, Fuel system, Gasoline, Vehicle speed control, Apr 27, 2012
WHEN SLOWING DOWN (COASTING OR BREAKING) THE ACCELERATOR HANGS. IT WILL HOLD AT A CONSTANT RPM (BETWEEN 2500 AND 4000, DIFFERENT EACH TIME) I HAVE TO PUT THE CAR IN NEUTRAL AND DEPRESS THE THROTTLE ALL THE WAY SEVERAL TIMES. I CHECKED THE THROTTLE CABLE AND THERE IS STILL TENSION ON IT SO IT IS NOT MECHANICAL BETWEEN THE PEDAL AND THE THROTTLE BODY. ALMOST SEEMS LIKE A NEUTRAL SENSOR. *TR
Vehicle speed control, Apr 20, 2012
THIS HAS HAPPENED MANY TIMES (20+) WHERE I SLOW DOWN TO STOP AND IT ACCELERATES ALMOST CAUSING AN ACCIDENT. I HAVE TO THROW IT INTO NEUTURAL AND HIT THE GAS PEDDLE A FEW TIMES TO BRING IT BACK DOWN TO IDLE AND ONCE I COULDN'T GET IT BACK DOWN SO I HAD TO SHUT THE ENGINE OFF AND RESTART THE CAR. I TOOK IT TO THE FORD DEALER AND THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SERIOUS FLAW AND REAL SCARY WHEN IT HAPPENS!! I'VE SEEN OTHER COMPLAINTS WITH THE EXACT SAME ISSUE TOO! *JS
Air bags, Apr 16, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH OVER A POTHOLE, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT MECHANIC, WHO BOTH STATED THAT THE ENTIRE AIR BAG SYSTEM WOULD NEED TO BE REPLACED. THE TECHNICIANS ALSO STATED THAT WHEN THE MALFUNCTION OCCURRED, THE AIR BAG SYSTEM RESPONDED AS THOUGH A MASSIVE IMPACT WAS INVOLVED WITH THE VEHICLE. THERE WAS NO IMPACT NOR DID THE AIR BAGS DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. THE VIN WAS UNAVAILABLE.
Air bags, Apr 11, 2012
AT 7:30 THIS MORNING, I WAS DRIVING TO WORK ON THE PALISADES PARKWAY, MY SPEED WAS ABOUT 70 MPH, WHEN SUDDENLY THERE WAS A LOUD BANG, FOLLOWED BY SMOKE IN THE INTERIOR OF MY CAR. I IMMEDIATELY SLOWED DOWN AND REALIZED THAT THE CAR WAS STILL OPERATING FINE, BUT THAT THE DRIVER'S SIDE IMPACT AIR BAG DEPLOYED FOR NO REASON. I DID NOT HIT A POT HOLE, NOR WAS I HIT OR HIT ANY ONE OR ANY THING. IT JUST DEPLOYED ON IT'S OWN. THE SEAT BAG WAS LOCATED IN THE DRIVER'S SEAT. THERE IS NOW FOAM RUBBER IN THE INTERIOR OF MY CAR FROM THE SEAT. THE SEAM ON THE SEAT IS OPEN. I CALLED THE LOCAL FORD DEALER AND WAS TOLD IT WOULD NOT BE COVERED. I ALSO CALLED THE FORD MOTOR COMPANY CUSTOMER CARE SERVICE, WHICH ASSIGNED A CASE NUMBER AND I SHOULD HEAR BACK IN ABOUT 24-48 HOURS. UPON LOOKING ON THE WEB, I HAVE FOUND ABOUT 25 ADDITIONAL INSTANCES OF THE SAME AIR BAG DEPLOYING FOR NO REASON. MY LEFT ARM, MY NECK ARE BRUISED FROM THE IMPACT OF THE AIRBAG. I ALSO AM HAVING RINGING IN MY LEFT EAR FROM THE BANG. IS THERE ENOUGH EVIDENCE FOR A RECALL BASED ON MANY DEPLOYMENTS OF THIS AIRBAG? *TR