2009 Ford Focus
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 229 owner complaints filed for this model year. This is the 17th highest complaint count among 19 Focus model years with reports.
Of the 2009 reports, 26 involved a crash and 2 involved a fire. 21 people were injured and 3 people died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
229 reports, newest first.
Steering, Suspension, Wheels, Feb 14, 2012
TOOK MY 2009 FORD FOCUS TO DEALER FOR OIL CHANGE; TOLD DEALER I HAD LUMPY LEFT REAR TIRE; WAS TOLD I DIDN'T ROTATE MY TIRES; ASKED HOW OFTEN I SHOULD ROTATE; DEALER SAID WHENEVER OIL CHANGED; DEALER COST WAS $25 FOR TIRE ROTATION; I DID IT MYSELF; NEXT DAY PUT CAR UP ON HOIST, ROTATED THE TIRES, AND DROVE; FRONT END SHOOK AND WAS UNCONTROLLABLE; WENT BACK TO SHOP AND PUT TIRES BACK AS THEY WERE; VIBRATION WAS MINOR IN LEFT REAR CORNER; AT 12000 MILES TOOK CAR TO DEALER FOR OIL CHANGE; WAS TOLD I NEEDED TIRE ROTATION; TOLD THEM I TRIED @ 6000 MILES AND FRONT OF CAR SHOOK SO HAD TO PUT TIRES BACK WHERE THEY WERE; DEALER SAID TOO MUCH IN CAR AND WAS THROWING ALIGNMENT OFF; THAT NEEDED TO BUY NEW TIRES & WOULD TAKE CARE OF SHAKING IN BACK; SINCE PURCHASE, CAR WAS NEW I HAVE TO DRIVE WITH WHITE KNUCKLES AT A VERY SLOW SPEED IF THE ROAD IS WET OR HAS SNOW ON THE ROAD . AFTER 1/4" OF DRY POWDERY SNOW THE CAR IS ALL OVER THE ROAD AND CAN'T DRIVE OVER 25MPH WITHOUT THE BACK OF THE CAR SWAYING BACK AND FORTH. I HAVE NEVER DROVE ANY CAR IN MY LIFE I AM SO AFRAID TO DRIVE IN ANY AMOUNT OF SNOW OR RAIN. AT 20000 MILES I HAD TO PUT ON 4 NEW TIRES . THE SALESMAN TOLD ME THAT THEY WERE EXCELLENT ON SNOW AND RAIN . I TOOK OFF FOR HOME AND THEY WERE THE SAME. AT 30000 MILES I COMPLAINED AGAIN AND THEY SAID I NEEDED TO ROTATE THE TIRES MORE OFTEN BECAUSE THE LEFT REAR TIRE WAS CUPPING. AT 40000 I BOUGHT 2 TIRES AND PUT THE FRONT TIRES ON THE REAR AND THREW THE LEFT REAR TIRE AWAY. I TOOK TO DEALER AND INSISTED IT CHECK ALIGNMENT WITH WHATEVER WAS IN THE CAR; TECHNICIAN CHECKED & SAID LEFT REAR CONTROL ARM MUST HAVE BEEN DAMAGED BY HITTING CURB WHICH WAS NOT TRUE; TOLD NEEDED TO SPEND $530 TO CORRECT (WARRANTY HAD RUN OUT); COULD NOT FIND PROBLEM WHEN UNDER WARRANTY. *TR
Steering, Suspension, Wheels, Dec 25, 2011
MY 2009 FORD FOCUS HAS HAD OBVIOUS SUSPENSION ISSUES SINCE 6000 MILES. REAR TIRES ALWAYS SLIP IN WET CONDITIONS FROM A STOPPED POSITION DURING A NORMAL INITIAL ACCELERATION. FURTHERMORE AT SPEEDS GREATER THAN (>) 60 MPH THE STEERING WHEEL VIBRATES AND THE CAR SHAKES. I AM A FAIRLY GOOD DRIVER AND IN COUNTLESS "NORMAL" DRIVING CONDITIONS MY CAR HAS GOTTEN INTO AN "OUT OF CONTROL STATE" LUCKILY I WAS ABLE TO RECOVER. I HAD TAKEN THE CAR TO A FORD DEALERSHIP TO BE TOLD THE TIRES WERE CAUSING THE PROBLEM. I REPLACED TIRES, HAD AN ALIGNMENT PERFORMED AND AGAIN IN SHORT ORDER (LESS THAN 6000 MILES DRIVEN) THE ISSUES CAME UP AGAIN. THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. FIRST OF ALL THE NEED TO ACCELERATE WITHOUT YOUR BACK TIRES AND REAR OF VEHICLE SLIDING/SHIFTING SIDE TO SIDE IS ESSENTIAL. FURTHERMORE, A CAR SHOULD NOT VIBRATE AND RATTLE VIOLENTLY AT SPEEDS OF ONLY 55 MPH. I FEAR THAT IF I CONTINUE DRIVING THIS CAR IN IT'S CURRENT STATE, I RUN THE RISK OF GETTING INTO AN ACCIDENT. *TR
Air bags, Dec 13, 2011, crash
PROBLEM FAILURE OF FRONT AIRBAGS TO DEPLOY. OUR 2009 FORD FOCUS WAS REAR ENDED WHILE STOPPED IN TRAFFIC BY A PT CRUISER TRAVELING APPROX. 35-40 MPH. THE IMPACT PUSHED THE FOCUS INTO THE AUTO IN FRONT SMASHING THE FOCUS FRONT END. THE FOCUS WAS LIKE AN ACCORDION SMASHED ON BOTH ENDS AND HAD TO BE PUT ON A TOW TRUCK FLATBED AS IT WAS NOT DRIVABLE. THE CONCERN HERE IS THE AIRBAGS IN THE FRONT DID NOT DEPLOY. THE FOCUS HAD 44,000 MILES AND WAS MAINTAINED BY A FORD DEALERSHIP IN NORTHERN VIRGINIA. FORD HAS NOT BEEN RESPONSIVE AS MY QUESTIONS ARE MET WITH REQUESTS FOR EXCESSIVE DOCUMENTATION. MY ONLY CONCERN IS WHY DID THE AIRBAGS NOT DEPLOY AND IS THIS UNIQUE TO THE FOCUS WE OWNED OR IS IT A BROADER PROBLEM WITH FORD FOCUS DESIGN. *TR
Structure, Dec 7, 2011
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER, PASSENGER AND REAR PASSENGER DOORS COULD NOT BE OPENED. THE DEALER DIAGNOSED THAT ALL THREE NEW DOORS WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 50,892.
Engine and engine cooling, Power train, Nov 21, 2011
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 65MPH, WHEN THE CAR LOST POWER. STEPPING ON THE GAS PEDAL HAD NO RESPONSE. I PUT THE CAR IN NEUTRAL AND COASTED OUT OF TRAFFIC AND ONTO THE SHOULDER. WHEN I STOPPED ON THE SIDE OF THE ROAD, THE CAR WAS SHAKING VIOLENTLY AS IF IT WAS GETTING READY TO STALL. I TRIED REPEATEDLY TO STEP ON THE GAS BUT THERE WAS NO RESPONSE. I TURNED THE CAR OFF FOR APPROXIMATELY 30 SECONDS AND TRIED TO RESTART IT. IT STARTED RIGHT UP AND THE THROTTLE WAS ACTING NORMALLY. SINCE THAT FIRST INCIDENT, OVER A YEAR AGO, THIS HAS HAPPENED SIX MORE TIMES WITH THE LAST ONE BEING ON 11/14/11. I WAS TRAVELING AT 70 MPH ON INTERSTATE 15 GOING NORTH UP THE HILL FROM BAKER, CA WHEN THIS HAPPENED. TRYING TO DODGE THE OTHER MOTORISTS AND THE BIG RIGS TO EVEN GET TO THE SHOULDER WAS VERY SCARY. I HAVE RESEARCHED THIS PROBLEM AND APPARENTLY IT IS NOT UNIQUE TO MY VEHICLE. SOMEONE IS GOING TO GET SERIOUSLY INJURED IF THIS ISSUE IS NOT RESOLVED. AS OTHER COMPLAINTS HAVE STATED THERE IS NO CODE LEFT ON THE COMPUTER AFTER I RESTART THE CAR SO MY MECHANIC WANTS TO DRIVE MY VEHICLE UNTIL IT HAPPENS, BUT IT ONLY HAPPENS EVERY COUPLE OF MONTHS. I CAN'T BE WITHOUT MY CAR FOR THAT LENGTH OF TIME SO I AM VERY FRUSTRATED. *TR
Engine and engine cooling, Power train, Electrical system, Sep 25, 2011
I WAS DRIVING MY FORD FOCUS ON THE HIGHWAY, RUNNING APPROX. 55 MPH. ALL AT ONCE A WRENCH LIGHT CAME ON IN MY CAR, AND MY CAR DECELERATED TO APPROX. 10 MPH. I PULLED IT OFF OF THE ROAD SHUT THE CAR OFF AND RESTARTED IT, AND THE CAR RAN FINE THE REST OF THE WAY HOME. SINCE THEN IT HAS HAPPENED MULTIPLE TIMES, WITHOUT WARNING. I TOOK THE CAR TO MY FORD DEALER SHORTLY AFTER THE FIRST OCCURRENCE, AND WAS TOLD THAT SINCE THE WRENCH LIGHT WASN'T ON THEY COULDN'T TELL ME WHAT THE PROBLEM WAS. YESTERDAY, THE CAR DID IT AGAIN, BUT THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO ADVANCE TO HAVE THE CODE READ, AND WAS TOLD IT CODED OUT A (TAC) THROTTLE ACTUATOR CONTROL FAILURE. I HAVE SEVERAL FRIENDS THAT ALSO DRIVE FOCUS' AND THEY ALL TELL ME THAT THEIRS IS DOING THE SAME THING. I WAS WONDERING IF YOU COULD GET FORD TO RECALL THIS PROBLEM. I HAVE ALSO RESEARCHED ON THE INTERNET AND FOUND THAT THEY ARE ALSO HAVING THIS ISSUE WITH THE MUSTANG, F-150, AND F-250 TO NAME A FEW. THANKS FOR YOUR HELP. *TR
Suspension, Wheels, Sep 17, 2011
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMS NOTED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. *TT
Suspension, Wheels, Sep 17, 2011
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES IN AUGUST 2009, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMSIDENTIFIED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Suspension, Wheels, Sep 17, 2011
CAR PURCHASED NEW FROM OUT OF AREA DEALER IN DECEMBER 2008 - NO ACCIDENTS OR POTHOLE CONTACT. AT 10090 MILES, HAD RIGHT REAR TIRE BLOWOUT, TIRE WAS REPLACED. SIX MONTHS LATER, REPLACED BOTH REAR TIRES DUE TO UNEVEN WEAR, COMPETED ALIGNMENT AT QUALITY PROVIDER WITH NO PROBLEMS NOTED. DID NOT USE DEALER FOR THE ALIGNMENT BECAUSE OF LOCAL ( DEALER'S POOR CUSTOMER SERVICE AND INTEGRITY REPUTATION. DECEMBER 2010, NOTICED SAME PROBLEM - SEVERE DIAGONAL CUPPING OF REAR TIRES. THIS TIME WE TOOK TO DIFFERENT TIRE PLACE AND WAS TOLD THEY COULD NOT DO 4 WHEEL ALIGNMENT DUE TO A REAR SUSPENSION COMPONANT ISSUE. IMMEDIATELY TOOK THE CAR TO DEALER WHERE PURCHASED, GOT EXCELLENT SERVICE HOWEVER, THEY SAID THEY COULD NOT ALLIGN EITHER, PROBABLY BECAUSE WE RAN SOMETHING OVER, WHICH WE KNEW WE DID NOT. WE WERE NOT SATISFIED SO THEY KEPT THE CAR CLOSE TO A WEEK FOR TESTING, MEASURING, CALIBRATION ETC. THEY FINALLY SAID UPPER REAR CONTROL ARMS WERE WRONG SIZE (I THINK THEY SAID TOO SHORT), WHICH THEY REPLACED AT NO CHARGE FOR THE PARTS, AND SAID THEY WERE ABLE TO DO THE ALIGNMENT, WHICH COST $240. NOW SEPTEMBER 2011, 41000 MILES, AND AGAIN THERE IS SEVERE DIAGONAL CUPPING OF THE REAR TIRES, WHICH HAVE TO BE REPLACED. WE WILL TAKE THE CAR TO THE DEALER PURCHASED FROM AND UPDATE THIS COMPLAINT LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Tires, Sep 16, 2011
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE VEHICLE WAS EQUIPPED WITH KUMHO SOLUS KH16 TIRES, TIRE SIZE 205/50/16 (N/A). THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD SIGNIFICANT TREAD SEPARATION AND THE STEEL BELTS WERE VISIBLE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE DEFECTIVE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE DOT NUMBERS WERE C0L7YP5M4508, C0L7YP5M4408, AND C0L7YP5M4008.
Suspension, Sep 11, 2011
VEHICLE WAS PURCHASED USED WITH 34,000 MI. VEHICLE WAS BROUGHT TO LOCAL DEALER FOR RECOMMENDED MAINTENANCE AT 41,050 MI. AND A COMPLAINT OF WHEEL VIBRATION. DEALER INSPECTED AND FOUND SEVERE CUPPING ON INSIDE OF LEFT REAR TIRE AND RECOMMENDED 2 NEW TIRES AND 4 POINT ALIGNMENT. WE HAD 2 REAR TIRES REPLACED AND 4 WHEEL ALIGNMENT BY LOCAL TIRE DEALER. FRONT TOE-IN WAS CORRECTED. THE VIBRATION CONTINUED AT HIGHWAY SPEEDS. TWO FRONT TIRES WERE REPLACED ABOUT 2 WEEKS LATER. WE NOW HAVE 4 NEW TIRES AND THE SAME VIBRATION. THE VIBRATION FEELS LIKE A TIRE IS OUT OF BALANCE. *TR
Visibility, Sep 2, 2011
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR FAILED TO STAY IN PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VISOR WAS REPLACED BY THE DEALER ON THREE PREVIOUS OCCASIONS. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,207 AND THE CURRENT MILEAGE WAS 30,915. UPDATED 09/30/11*LJ UPDATED 3/29/12 *CN
Latches/locks/linkages, Aug 11, 2011
TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED FROM THE INTERIOR OR EXTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE DOOR REGULATORS WERE REPLACED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 09/27/11 *BF UPDATED 09/30/11
Suspension, Tires, Jul 19, 2011
2009 FOCUS LEFT REAR TIRE HAS SEVERE CUPPING AFTER ONLY 26000 MILES. SUSPENSION DEFECT PER DISCOUNT TIRE MECHANICS. HAD TO REPLACE ALL THE TIRES BECAUSE THE FRONTS ALSO WORN DOWN TO THE STEEL PLIES. SBN: TB-21399, NHTSA ITEM NO. 10034585. BIG PROBLEM! *KB
Suspension, Tires, Jul 19, 2011
2009 FORD FOCUS EXCESSIVE TIRE WEAR. FRONT TIRES ARE COMPLETELY DOWN TO THE STEEL BELTS ON THE INSIDES ONLY AND THE REAR TIRES (DRIVER SIDE IN PARTICULAR) HAVE SEVERE CUPPING AND THIS IS ONLY AT 26000 MILES OF EASY DRIVING SINCE WE BOUGHT IT NEW. *KB
Tires, Jul 17, 2011
UNEVEN TIRE WEAR, REPLACED TIRES AT 20,000 MILES AT 34,000 MILES I'M ALMOST READY TO REPLACE THEM AGAIN. I TOOK THIS FORD FOCUS IN SO MANY TIMES, HAD 4 ALIGNMENTS. THE LAST TIME IT WAS IN THEY SAID I MUST HAVE HAD A ACCIDENT SINCE THEY NOTICED THERE WAS A SCRAP ON MY BUMPER. (A SCRAP AND A IMPACT ARE TWO DIFFERENT THINGS ISN'T IT?) WELL, I WAS TOLD THAT BEFORE I BRING THE CAR IN AGAIN I NEEDED TO TAKE IT TO A BODY SHOP TO CHECK THE FRAME. I TOOK IT IN AND THEY SAID THERE WAS NO FRAME DAMAGE ON THIS CAR. I CALLED FORD AGAIN AND THEY SAID THEY WANTED TO TAKE THE CAR TO THERE BODY SHOP TO HAVE THE FRAME CHECKED. SO, WHEN THAT WAS FINALLY DONE I ASK THE GUY WHAT IS THE VERDICT? HE TOLD ME THERE WAS NOTHING WRONG WITH THE FRAME ON THE CAR AND IT WAS MECHANICALLY SOUND. I ASKED HIM "SO WHAT ARE WE GOING TO DO ABOUT THE TIRE WEAR?" HE TOLD ME IT WAS NORMAL WEAR AND TEAR SINCE THERE IS NOTHING WRONG WITH THE CAR AND THAT I SHOULD ROTATE MY TIRES AND HAVE ALIGNMENTS EVERY 15,000 MILES. THIS CAR IS 2 YEARS OLD AND IT HAS HAD 2 SETS OF TIRES, ALMOST READY FOR A 3RD, 4 WHEEL ALIGNMENTS, SYNC REPLACED, PCM, REPLACED, MOTOR MOUNTS REPLACED, THE TRANSMISSION SHIFTS HARD AT RANDOM TIMES. *TR
Latches/locks/linkages, Tires, Jul 16, 2011
2009 FORD FOCUS SE. BOUGHT NEW JULY 2009. MULTIPLE PROBLEMS WITH POWER DOOR LOCKS NOT UNLOCKING FROM INSIDE/OUTSIDE W/KEY,REMOTE,HANDLES. WARRANTY WORK, 3 TIMES IN PAST ONE (1) YEAR ON DOOR LOCKS. LATEST 7/15/11. SAFETY CONCERNS OF BEING TRAPPED IN VEHICLE. CONSTANTLY BEING TOLD BY FORD TECHS. ROAD DUST CAUSING MALFUNCTION. HAVE OWNED AND DRIVEN MANY OTHER MAKES/MODELS OF FORD CARS/TRUCKS W/ POWER LOCKS ON GRAVEL ROADS WITHOUT PROBLEMS. ONLY THIS CAR HAS THIS PROBLEM. 1ST. FRONT PASSENGER DOOR HAD LOCK ASSEMBLY REPLACED.WOULDN'T UNLOCK INSIDE OR OUTSIDE. 2ND. LEFT BACK WOULDN'T UNLOCK INSIDE OR OUTSIDE. DOOR LOCK ADJUSTED BY FORD TECH. SO FAR BOTH WORKING OK. 3RD. TRAPPED OUTSIDE CAR. FINALLY UNLOCKED W/ REMOTE AFTER MANY ATTEMPTS. KEY IN OUTER LOCK WOULDN'T UNLOCK DOOR. NOW IT'S THE DRIVER DOOR THAT HAS TO HAVE THE LOCK ASSEMBLY REPLACED AND IS SCHEDULED TO HAVE THIS DONE.ALSO HAVE COMPLAINT OF ORIGINAL NEW TIRES (HANKOOK P195/60/R15) WEARING OUT AND HAD TO REPLACE AT 21,000 MILES ON 7/09/11. PS. TIRE PRESSURE SENSOR IS A USELESS DEVICE. *TT
Service brakes, Hydraulic, Engine and engine cooling, Air bags, Tires, Jul 6, 2011
2009 FORD FOCUS. CONSUMER STATES PROBLEM WITH TICKING NOISE *TGW THE CONSUMER STATED THERE WERE ENGINE/EXHAUST NOISE EMITTING FROM THE VEHICLE AFTER IT WAS TURNED OFF. ACCORDING TO THE DEALER, SOME FORD VEHICLE MAY EXHIBIT A TICKING/PINGING NOISE FROM THE HOT EXHAUST AFTER THE ENGINE IS TURNED OFF AND THE EXHAUST COOLS DOWN, WHICH IS DUE TO THE EXHAUST SYSTEM EXPANDING AND CONTRACTING DURING HEATING AND COOLING CYCLES. THE TICKING/PINGING SHOULD BE CONSIDERED NORMAL. THE BRAKE FLUID LIGHT ILLUMINATED AND IT WAS DETERMINED THE FLUID WAS LOW. THE TIRES WERE FOUND TO BE OUT OF ROUND, THE AIR BAG LIGHT ILLUMINATED. THE TPMS LIGHT ILLUMINATED DUE TO LOW PRESSURE IN ONE OF THE TIRES. IT WAS DETERMINED THAT ONE OF THE TIRES HAD A LEAK. *JB
Seat belts, Jun 29, 2011
2009 FORD FOCUS SEAT BELT CATCHES IN SEAT TILT LEVER WHEN ADJUSTING SEAT AND IS CUT. BELT REPLACED BY DEALER FOR $238. OCCURRED RARELY WHEN CHANGING DRIVERS. BELT REPLACED ONCE. *TR
Latches/locks/linkages, Jun 11, 2011
POWER DOOR LOCKS DO NOT UNLOCK AND STAY LOCKED NOT ABLE TO GET THEM TO WORK CORRECTLY. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE FACT THAT IF YOU NEEDED TO GET OUT OF THIS VEHICLE IN AN EMERGENCY YOU WOULD NOT BE ABLE TO. *TR
Power train, May 20, 2011
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS TRAVELING 50 TO 60 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED AND THE VEHICLE RESPONDED AS IF IT WAS STALLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
Air bags, May 14, 2011, crash
2009 FORD FOCUS ([XXX]) MY SON WAS JUST REAR ENDED, THE CAR WAS PUSHED 200+ FEET AND THE AIR BAG DID NOT DEPLOY! HE WAS SENT TO THE HOSPITAL WITH INJURIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 16, 2011
THIS IS THE SECOND TIME THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON. THE FIRST TIME THE DEALER REPLACE A PART ON THE MOTOR. I DO NOT THINK THAT FORD HAS ANY IDEA WHY THIS HAPPENS. MY WIFE DRIVES MOSTLY ON 4 LANE ROADS,AT HIGH SPEEDS,AND SENSE THIS IS NOT A ONE TIME PROBLEM, THEN FORD SHOULD TAKE THESE CARS OFF THE ROAD BEFORE SOME ONE GETS KILL,OR IS THAT WHAT IT TAKES FOR THE SOMETHING TO BE DONE, AND DONE RIGHT AND NOT I THINK IT MIGHT BE THIS PART OR THAT. I DID NOT SEE ANY WHERE FORD HAS FIXED THIS PROBLEM, SO THEY SHOULD REMOVE SAID CARS FROM THE HIGHWAY. THE TWO TIMES THIS HAPPEN TO MY WIFE IT WAS LIGHT TRAFFIC AND SHE COULD PULL OFF THE ROAD, WE PURCHASE THIS CAR BECAUSE OF THE LONG DRIVE AND THE FUEL MILEAGE. IF THIS HAPPENS IN TRAFFIC WILL YOU KNOW WHAT THE OUT COME CAN BE, AT THE SPEED THEY DRIVE . HEAVEN HELP US IF SOMETHING IS NOT DONE!
Power train, Feb 10, 2011
WHILE DRIVING MY 2009 FORD FOCUS ON A TRIP THE CAR LOST POWER AND COASTED TO A STOP. THE ENGINE BEGAN TO VIOLENTLY SHAKE THE CAR. THE WRENCH LIGHT CAME ON. WE SHUT THE CAR OFF AND RESTARTED IT. IT WORKED FINE. ON THE RETURN TRIP HOME THE CAR DID THE SAME THING. WE TOOK IT TO THE DEALER, PHIL LONG FORD IN COLORADO SPRINGS, CO. THEY SAID NOTHING WAS WRONG WITH THE CAR. IT'S STILL UNDER WARRANTY AND THEY REFUSE TO REPAIR THE CAR OR LOOK FURTHER AS THEY TOLD ME THEY ARE LOSING MONEY TO DO SO. THE MECHANIC DOESN'T GET PAID NOR THE DEALERSHIP, IT'S A LOSE-LOSE FOR US - "THEY AREN'T PART OF FORD" WAS ALSO IN THEIR RESPONSE. SORRY, BUT YOU'RE OUT OF LUCK. I'VE SENT A LETTER TO THE PRESIDENT OF PHIL LONG AND FORD MOTOR CO. I WAS TOLD A SERVICE MANAGER WOULD CALL AND HELP AFTER THIS. 10 DAYS HAVE PASSED AND NOTHING HAS HAPPENED. THE CAR ISSUE IS DANGEROUS AS IT ALMOST CAUSED AN ACCIDENT. FURTHER NON WORK ON THIS MAY CAUSE LOSS OF LIFE OR AN ACCIDENT YET. I BELIEVE FORD AND THE DEALERSHIP SHOULD TAKE THIS SERIOUSLY. THE CAR AGAIN IS UNDER WARRANTY AND NO ONE IS WILLING TO ASSIST BECAUSE THEIR COMPUTERS DON'T REGISTER AN ISSUE. *TR
Air bags, Jan 24, 2011, crash
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. DURING THE CRASH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED BUT THE FRONT DRIVER SIDE DID NOT. THE CONTACT SUSTAINED A FRACTURED NECK, BACK AND RIB. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.