2010 Ford Focus
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 287 owner complaints filed for this model year. This is the 15th highest complaint count among 19 Focus model years with reports.
Of the 2010 reports, 22 involved a crash and 4 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
287 reports, newest first.
Steering, Equipment adaptive/mobility, Feb 21, 2014
2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Wheels, Feb 9, 2014
LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR
Wheels, Jan 27, 2014
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE WOULD HEAR A GRINDING NOISE NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Fuel system, Gasoline, Vehicle speed control, Jan 4, 2014
EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR
Service brakes, Engine, Dec 30, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14
Electrical system, Dec 28, 2013
IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR
Fuel system, Gasoline, Vehicle speed control, Nov 17, 2013
I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR
Vehicle speed control, Nov 8, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Vehicle speed control, Oct 28, 2013
ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR
Power train, Vehicle speed control, Oct 9, 2013
WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR
Engine and engine cooling, Sep 17, 2013
WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR
Power train, Sep 16, 2013
EVERY MORNING WHEN I START MY CAR AND BEGIN TO ACCELERATE, THE WRENCH ICON WILL APPEAR ON THE DASHBOARD AND I LOSE ALL CONTROL OVER ACCELERATION. THE CAR COMES TO A STOP. IF I RESTART CAR, IT DRIVES FINE FOR THE REST OF THE DAY UNTIL THE NEXT MORNING. I BELIEVE IT IS A THROTTLE BODY SENSOR PROBLEM. THIS IS NOT SAFE AT ALL. ESPECIALLY WITH A CHILD. *TR
Vehicle speed control, Sep 10, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE CONTROL POSITION SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,325 AND THE CURRENT MILEAGE WAS 44,000.
Engine, Sep 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Power train, Aug 3, 2013
TRAVELING AROUND 75 PASSING A TRUCK WHEN WE LOST ALL RESPONSE FROM THE PEDAL AND HAD TO VEER INTO DITCH TO AVOID COLLISION. ..SERVICE LIGHTS CAME ON AND CAR IDLED ROUGH WE CYCLED THE KEY AND REGAINED PEDAL CONTROL..CHANGED PEDAL AND STILL HAVE HAD THE ISSUE MULTIPLE TIMES. VEHICLE WILL REMAIN PARKED NOT REPLACING A 400 DOLLAR THROTTLE BODY THAT HAS BEEN FAILING ON MULTIPLE YEARS OF THE FOCUS THE FACTORY SHOULD HANDLE THIS IS A HAZARD. *TR
Latches/locks/linkages, Jul 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING, ALL OF THE DOORS FAILED TO UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Power train, Jul 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Power train, Engine, Jun 18, 2013
WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR
Latches/locks/linkages, Jun 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE REAR DOORS COULD NOT BE UNLOCKED. MOST RECENTLY, THE DRIVER'S DOOR FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE BY THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Fuel system, Gasoline, Vehicle speed control, Jun 10, 2013
IT'S NOT JUST THE MERCURY MILAN AND FORD ESCAPE HAVING THE THROTTLE BODY SENSOR/ASSEMBLY ISSUE. I WAS DRIVING DOWN THE 694 INTERSTATE IN MINNESOTA WHEN MY CAR WENT INTO LIMP MODE AND THE WRENCH WARNING LIGHT APPEARED ON MY DASH. I WAS ABLE TO FIND SOME SHOULDER AND PULL OVER, TURN MY CAR OFF AND RESTART IT AND MAKE IT HOME. I BROUGHT IT TO AUTOMATION IN WHITE BEAR LAKE, MN. THE FOLLOWING DAY AND SPENT $800 FOR THE REPLACEMENT OF THE THROTTLE BODY IN MY FORD FOCUS SES. HAD IT GONE OUT 8500 MILES SOONER, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THREE DAYS LATER, THE SAME PART ON MY WIFE'S 2010 MERCURY MILAN PREMIER WENT OUT AND IS BEING REPLACED TODAY. LUCKILY SHE PURCHASED AN EXTENDED WARRANTY SO ALL WE HAVE TO PAY FOR THAT ONE IS $100, BUT WHAT A COINCIDENCE, EH? I THINK NOT! I KNOW YOU ARE INVESTIGATING SOME FORD AUTOS FROM 2010 FOR THIS PROBLEM, BUT I THINK YOU BETTER OPEN IT UP TO ALL FORD PRODUCTS FROM 2010. THANK YOU! *TR
Suspension, Wheels, Jun 10, 2013
HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR
Tires, Wheels, Jun 3, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THEY HAVE HAD THREE SET OF TIRES ON THE VEHICLE IN THREE YEARS. EACH SET OF TIRES HAVE BEEN DIFFERENT ON THE VEHICLE AND ALL WORE DOWN AROUND 33,000 MILES. THE CONTACT STATED THAT THE FRONT TIRES WORE DOWN FASTER THEN THE REAR. THE DEALER INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE THAT IT MUST BE THE TIRES EVEN THOUGH ALL THREE SETS OF TIRES WERE DIFFERENT. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
Electrical system, Latches/locks/linkages, May 28, 2013
I BOUGHT THIS CAR IN 2010. A FEW MONTHS LATER MY CHILDREN SAID THEY COULDN'T GET OUT OF THE CAR EVEN THOUGH I HAD OPENED MY DOOR. I TRIED TO MANUALY UNLOCK THIS DOOR AND WAS UNABLE. I MADE AN APPOINTMENT TO GET IT FIXED BUT ON ARRIVAL AT FORD SERVICE IT HAD STARTED WORKING AGAIN. WHEN IT HAPPENED AGAIN I MADE THE SAME APPOINTMENT THIS TIME THEY SAW THE PROBLEM FOR THEMSELVES. THEY COULD NOT DIAGNOSE THE PROBLEM BUT KNEW IT WAS A SAFETY ISSUE AND THEREFORE CHANGED THE DOOR ACTUATOR,LATCH AND LINKAGE.IT WORKED FOR A WHILE AND THEN FAILED AGAIN ALONG WITH TWO OTHER DOORS. FORD SERVICE DEPARTMENT WAS STUMPED. THEY THEN CHANGE ALL THE DOOR ACTUATORS,LATCHES AND LINKAGE STILL NOT KNOWING WHAT HAPPENED. SOME MORE TIME PASSED AND THEN AN ALL DOOR LOCK FAILURE HAPPED. SAME THING ALL LOCKS STUCK IN LOCK POSITION UNABLE TO UNLOCK WITH KEYPAD, INTERIOR DOORS SWITCH OR MANUALLY. WITH THERE HAND IN THE AIR UNABLE TO FIND OUT WHAT WAS WRONG THEY PUT ALL NEW UPDATED ACTUATORS, LATCHES AND LINKAGE IN ALL DOORS .THIS WORKED FOR A MUCH LONGER PERIOD OF TIME AND JUST RECENTLY JAMMED IN LOCK POSITION AGAIN . I BROUGHT IT TO MY SALESMAN AND HE WROTE A REPORT AND WE GOT ANOTHER APPOINTMENT TO GET IT FIXED AGAIN .THE DAY BEFORE I BROUGHT IT IN IT STARTED WORKING AGAIN AND LIKE THEY ALWAYS TELL ME ' IT HAS TO ME MALFUNCTIONING IN FRONT OF US ". THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THIS CAR . I HAVE HAD SERIOUS ISSUES REGARDING PEOPLE NOT BEING ABLE TO GET OUT IN A MEDICAL CONDITION SITUATION AND MY LOCKS WERE STUCK .NOW MY WARRANTY IS UP IN A FEW MONTHS AND THEY HAVE TOLD ME I WILL HAVE TO PAY FOR PARTS AND LABOR AS SOON AS THAT HAPPENS AGAIN .I TRIED TO GET A WARRANTY EXTENSION JUST ON THE LOCKS AND JUST UNTIL THEY FIGURE OUT THIS ONGOING SAFETY ISSUE BUT FORD MOTOR COMPANY WOULDN'T HERE OF IT EVEN MOCKING MY SAFETY CONCERNS ON THE PHONE .FORD KNOWS THERE IS MORE TO THIS PROBLEM!! *TR
Structure, Latches/locks/linkages, May 10, 2013
REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR
Electrical system, May 8, 2013
THE DRIVER DOOR AJAR ALARM SWITCH SUDDENLY THINKS THAT THE DRIVER'S DOOR IS ALWAYS OPEN. THIS IS A SAFETY ISSUE BECAUSE 1) THE CAR LEAVES THE DOME AND MAP LIGHTS ON FOR A FEW MINUTES UNTIL THEY FADE OUT, EVEN WHILE DRIVING, WHICH IS HAZARDOUS AT NIGHT AND 2) THE CAR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR STARTS MOVING, AND IF I LOCK THEM MYSELF THEY INSTANTLY UNLOCK SINCE THE CAR THINKS THAT THE DRIVER'S DOOR IS OPEN. I WENT TO THE FORD DEALER AND THEY SAID THAT SINCE I HAVE OVER 36,000 MILES THEY WILL NOT FIX IT UNDER WARRANTY. INSTEAD, IT WILL BE $182 FOR THE PARTS AND ABOUT $150 FOR THE LABOR SINCE THE 2010 FOCUS HAS HAD A LOT OF REPORTS OF THIS PROBLEM AND FORD HAS REDESIGNED THE DOOR LATCH MECHANISM SO YOU NOW HAVE TO REPLACE FIVE PARTS (DOOR LATCH, DOOR AJAR SWITCH, SEVERAL RODS AND PLATES) INSTEAD OF JUST THE DOOR AJAR SWITCH. THE FORD PARTS DEPARTMENT MANAGER SAID THAT I AM NOT THE FIRST PERSON TO REPORT THIS PROBLEM TO THEM, BUT THAT FORD HAS NOT ISSUED A RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM SO IT IS MY RESPONSIBILITY TO PAY FOR A FIX. THIS JUST DOES NOT SEEM RIGHT. FORD SHOULD RECOGNIZE THIS AS A SAFETY ISSUE AND ISSUE A RECALL FOR THIS ITEM. *TR