2012 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.
Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Visibility, windshield wiper/washer, switch/wiringApr 5, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.
WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 12V149000 on NHTSA.gov
Representative owner complaints: engine
504 reports, newest first. Show all
Power train, Engine, Jan 22, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE UNEXPECTEDLY WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. DAYS AFTER THE FAILURE, THE KEY WAS INSERTED IN THE IGNITION AND THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT RETURNED TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. UPDATED 04/20/16*LJ *CN
Engine, Fuel/propulsion system, Jan 20, 2016
WHILE DRIVING MY 2012 FORD FOCUS HATCHBACK, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE IDLED ROUGH AND THE ENGINE STOPPED WORKING. RESTARTED AND TOOK VEHICLE TO DEALER. DEALER STATED THAT THE EMISSIONS CONTROL SYSTEM HAD PULLED A VACUUM ON THE FUEL TANK CAUSING RAW FUEL TO ENTER THE EMISSIONS CONTROL SYSTEM AND THE ENGINE CAUSING THE ISSUES. THE TANK HAD TO BE REPLACED DUE TO COLLAPSE AND THE EVAP TANK, TUBING, CONTROL VALVE AND FUEL PUMP. PER FORD TSB 11-09-03. SHOULDN'T THIS BE A RECALL?
Electrical system, Engine, Jan 16, 2016
I DRIVE A 2012 FORD FOCUS. I BOUGHT THE CAR USED IN JANUARY 2015. IN THE FALL OF 2015 MY CAR BEGAN JOLTING EVERY TIME I PUT PRESSURE ON THE GAS, THIS WAS ALARMING. WHEN IT BECAME WORSE, I BOUGHT THE CAR TO A FORD DEALERSHIP, AND CAME TO FIND THAT THE TRANSMISSION WAS RECALLED. TO FIX THIS FORD HAD A STRICT PROTOCOL TO FIX THE TRANSMISSION IN A 3 STEP PROCESS. THE MECHANICS ARE ONLY TOLD TO DO STEP 1, AND THEN IF THE PROBLEM PERSISTS MONTHS AFTER THE REPAIR, CONTINUE WITH STEP 2 AND SO ON. THE TRANSMISSION STARTED JOLTING AGAIN A FEW MONTHS LATER, THIS TIME WORSE. I HAVE BEEN WAITING A MONTH FOR THE FORD DEALERSHIP TO GET THAT PART THAT WILL "FIX" MY PROBLEM, WHILE I WAS ASSURED THE PROBLEM WOULD NOT GET WORSE. IN THAT TIME A PIECE IN THE EXHAUST HAS ALSO BEEN RECALLED, NEITHER ONE OF MY WINDOWS IN THE FRONT TWO SEATS WILL GO DOWN, AND THE JOLTING HAS BECOME INCREDIBLY UNSAFE. THERE HAVE BEEN TWO OCCASIONS WHERE MY CAR HAS JUST COME TO A COMPLETELY ALARMING STOP WHILE DRIVING UP TO 20 MPH, ON A BUSY TWO LANE STREET. I TAKE THIS STREET EVERYDAY TO AND FROM WORK. THERE IS NO OTHER OPTION. I AVOID THE HIGHWAY COMPLETELY NOW. I FEEL COMPLETELY UNSAFE AND ON GUARD AT ALL TIMES WHILE I AM DRIVING THIS VEHICLE. BECAUSE OF MY EXPERIENCE WTH THIS CAR IN ONLY A YEAR I WILL NEVER PURCHASE A FORD VEHICLE EVER AGAIN. I REGRET EVER DRIVING IT OFF OF THE LOT. I AM ONLY 25 YEARS OLD, AND CAN'T AFFORD TO TRADE THIS IN RIGHT NOW, AND THAT IS ALL I WANT TO DO. IT IS NOT A NICE FEELING TO HAVE A PIT IN YOUR STOMACH EVERY TIME YOU BUCKLE YOUR SEATBELT.
Engine, Jan 8, 2016
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 02/26/16*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHERE THEY REPLACED THE VACUUM CYLINDER. HOWEVER, SHE CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 02/29/16.*JB
Power train, Vehicle speed control, Engine, Dec 28, 2015
MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.
Engine, Fuel/propulsion system, Nov 25, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT PURGE VALVE NOT OPENING PROPERLY. AS A RESULT, THE FUEL PUMP, PURGE VALVE, PURGE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Engine, Nov 24, 2015
I AM CURRENTLY ON MY 2ND CLUTCH ON MY 2012 FORD FOCUS. I AM STILL EXPERIENCING SHUDDERING AND MISS SHIFTING WHEN DRIVING. THIS CAUSES LURCHING WHEN TAKING OFF AND HAVE ALMOST BEEN IN A FEW CRASHES. SPEAKING WITH FORD CORPORATE THERE IS CURRENTLY NO FIX FOR THIS ISSUE.
Electrical system, Engine, Nov 23, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING ON TWO SEPARATE OCCASIONS. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NO REPAIRED. THE FAILURE MILEAGE WAS 107,000.
Engine, Nov 17, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION OVERHEATED, THE WARNING LIGHT ILLUMINATED, AND THE ENGINE STALLED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.
Steering, Power train, Engine, Nov 13, 2015
OWNED CAR FOR 2 YEARS, IN SHOP 5 TIMES SO FAR FOR DCT ISSUES. CAR IS COMPLETELY UNPREDICTABLE AND GOING TO CAUSE ME TO GET IN AN ACCIDENT! SOMETIMES I HIT THE ACCELERATION AND IT LURCHES FORWARD UNEXPECTEDLY CAUSING ME ALMOST TO REAR END SOMEONE. OTHER TIMES I HIT THE GAS EXPECTING IT TO GO AND I GET A REALLY SLUGGISH RESPONSE TO THE POINT WHERE I'M SCARED ANOTHER VEHICLE WILL HIT ME, SO I WILL FLOOR IT TRYING TO GET IT TO MOVE, THIS WILL RESULT IN THE BACK WHEELS LOCKING UP AND FISH TAILING! I HAVE HAD AT LEAST SIX MOMENTS IN THIS WEEK WHERE THE CAR RESPONDED UNEXPECTEDLY AND MADE ME THINK I WAS GOING TO GET IN AN ACCIDENT. TONIGHT IN RUSH HOUR I WAS MAINTAINING A SPEED OF ABOUT 20 MPH, THE CAR DECIDED TO DOWNSHIFT AND SEND MORE FORWARD A FEW YARDS. I WANT SO BADLY TO GET RID OF THIS CAR AS I HAVE A BABY, BUT I'M VERY UPSIDE DOWN ON IT. I HAVE VARIOUS WARRANTIES BUT HAVE BEEN WARNED BY FORD THAT THEY ARE A "ONE TIME GET OUT OF JAIL FREE CARD" AND IF THE CAR COMES IN FOR THE SAME REPAIR IT PREVIOUSLY HAD IT WILL NO LONGER BE UNDER WARRANTY! THIS IS HORRIBLE, MY CAR IS CONSTANTLY IN THE SHOP FOR THE SAME TRANSMISSION ISSUE!
Power train, Engine, Nov 13, 2015
AFTER DRIVING FOR 40 MINS, THE CHECK ENGINE LIGHT CAME ON. I WAS IN STOP AND GO TRAFFIC AND FROM STOP (0 MPH) TO 30 MPH THE TRANSMISSION WOULD DOWNSHIFT VIOLENTLY AND STALL. I WOULD GIVE IT GAS, BUT THE CAR WOULD NOT MOVE AND THE ENGINE WOULD REV UP AND LUNGE FORWARD VIOLENTLY CAUSING CARS TO ALMOST HIT ME IN THE REAR. I PUT IN A SIMILAR COMPLAINT A FEW YEARS AGO ABOUT A SHUTTERING WHEN ACCELERATING FROM A STOP AFTER 40 + MINS OF DRIVING. THIS IS UNACCEPTABLE FOR A CAR COMPANY TO ALLOW THIS CAR OUT ON THE STREETS.
Power train, Electrical system, Engine, Oct 27, 2015
THIS CAR HAS BEEN A LEMON. FORD HAS ATTEMPTED TO "FIX" THE REPEATED ISSUE I AM HAVING WITH THIS CAR STALLING OUT UNEXPECTEDLY DUE TO TRANSMISSION FAILURE. FORD REPLACED THE TCM BUT THE CAR STILL IS UNRELIABLE. THE SERVICE ADVISOR AT THE O'MEARA FORD IN COLORADO TOLD ME THAT THIS CAR IS A LEMON AND THAT HE HAS NOT SEEN A PRODUCT FROM FORD THIS BAD IN MANY YEARS. HE ALSO SAID THAT HE HAS ADVISED HIS FAMILY TO NOT RIDE OR DRIVE ONE OF THESE CARS AS THEY ARE UNSAFE AND DANGEROUS! THIS CAR HAS STALLED OUT WHILE I AM TRYING TO MAKE A LEFT TURN, IN THE MIDDLE OF THE HIGHWAY, AND IN MANY SITUATIONS THAT HAVE COMPROMISED MY SAFETY AND THE SAFETY OF MY FELLOW MOTORISTS. I FEEL THAT FORD NEEDS TO BUY THIS CAR BACK AND REPLACE IT AS IT IS CLEAR THAT THIS CAR CAN NOT BE FIXED IN ANY LASTING WAY. I ASK NHTSA TO PLEASE STEP IN AND INVESTIGATE THESE DANGEROUS CARS BEFORE SOMEONE GETS KILLED! I ABSOLUTELY HATE MY FORD AND WILL NOT BY ANOTHER.
Other or unspecified, Engine, Oct 19, 2015
ON 10/15/15 MY CAR STALLED AND COMPLETELY PULLED BACK , DIED DOWN TO ALMOST A HALT THEN KICKED INTO GEAR AGAIN , LIKE A PULL AND LET GO MOTION. OUT OF NOWHERE, THIS GAVE ME A SCARE SINCE I WAS DRIVING AND COULD HAVE BEEN REAR ENDED BECAUSE OF THIS COMPLETE STALL IN THE MIDDLE OF THE ROAD ON N.E. 163RD STREET NORTH MIAMI BEACH TOWARDS BISCAYNE BLVD. ENGINE LIGHT WENT ON AND A SCREEN MESSAGE SHOWED UP ASKING ME TO SERVICE TRANSMISSION NOW! I HAVE HAD TO PARK CAR UNTIL I FIGURE WHAT TO DO? THIS CAR HAS TURNED OUT TO BE A PROBLEM FOR ME, FIRST WITH THE BACK DRIVER SIDE DOOR LATCH WHERE DOOR JUST FLEW OPEN WHILE DRIVING, (THAT'S A DIFFERENT CLAIM I HAVE PLACED WITH NHTSA). I CAN'T AFFORD TO KEEP FIXING THESE PROBLEMS APPEARING TO THIS FORD FOCUS. RADIO ALSO WENT DEAD WITH A SUPER LOUD DISRUPTING POP SOUND AND LOUD STATIC ELECTRICAL NOISES WHICH COULD NOT BE CONTROLLED BY LOWERING VOLUME OR TURNING OFF RADIO , THIS LOUD POP SOUND STARTLED ME ALSO WHILE DRIVING ON TURNPIKE FROM DAVIE TOWARDS NORTH MIAMI BEACH. WOULD LIKE TO GET FORD MOTOR TO RECOGNIZE THAT MY FORD FOCUS 2012 IS A LEMON, IF NOT THE RIGHT TERM THEN IT'S A PRODUCT OF SHODDY PARTS USED TO CONSTRUCT THIS CAR.
Engine, Oct 14, 2015
TRANSMISSION HESITATION AND CAR JERKING WHEN ACCELERATING AT ESPECIALLY LOWER SPEEDS. SHUTTERING SOUND AND LACK OF POWER AND THEN SUDDEN ACCELERATION AFTER THE HESITATION. FEELS UNSAFE TO DRIVE. HAVE HAD IN FOR FORD SERVICE 3 TIMES AND GOING BACK FOR FOURTH TIME THIS WEEK. NEVER SEEMS FIXED. INCLINED STOPS ON HILLS AND INTERSECTION QUICK ACCELERATION ARE VERY BAD.
Other or unspecified, Engine, Fuel/propulsion system, Oct 14, 2015
EVER SINCE I HAVE OWNED THIS CAR SINCE MAY 2012 IT HAS SHUDDERED WHEN DRIVING, STALLED WHILE DRIVING, AND SHAKES AND DOES NOT INCREASE SPEED WHEN THE ACCELERATOR IS STEPPED ON. THE CAR NOW DOES NOT EVEN START WHEN IT IS TURNED ON, DESPITE THE BATTERY BEING GOOD. CAR WAS TOWED INTO DEALERSHIP SEVERAL TIMES AND THEY SUPPOSEDLY FIXED IT. DID SEVERAL REPAIRS TO IT BUT TO THIS DATE IT STILL SHUDDERS AND STALLS WHILE DRIVING. THE LATEST REPAIR THEY DID WAS TO FIX THE ALTERNATOR...WE WILL SEE....HAVE COME TO THE CONCLUSION THIS MODEL HAS SEVERAL DEFECTS AND WOULD TERM IT AS A LEMON. IT BARELY HAS 60,000 MILES ON IT AND A CAR THIS NEW SHOULD NOT BE HAVING THESE ISSUES AS THEY ARE SAFETY ISSUES AND I FEAR FOR ME AND MY CHILDRENS LIVES AND SAFETY AS THIS CAR DOES NOT FUNCTION SAFELY AND STALLS WHEN WE ARE DRIVING! WHEN I EXPRESSED MY CONCERNS TO FORD OVER THESE ISSUES THEY TOOK NO ACTION EXCEPT TO TAPE RECORD MY COMPLAINTS...THEY DO NOT CARE ABOUT THESE SAFEY ISSUES....THE CAR HAS BEEN IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE LAST FOUR MONTHS....THE LAST REPAIR BILL COST ME $650....BUT I HAVE NO FAITH THAT THEY (FORD) HAVE FIXED THE PROBLEMS.....I AM FEARFUL TO DRIVE THIS CAR BUT I AM A SINGLE MOTHER AND CANNOT AFFORD TO TRADE THE CAR IN FOR ANOTHER AS THE FORD SALES PERSON TOLD ME NO BANK WOULD LOAN ME MONEY ON ANOTHER CAR AS I OWED TOO MUCH ON THIS LEMON THAT FORD HAS SOLD ME....FORD WAS OF NO HELP AND DOES NOT CARE....I TOLD THEM THAT IT WOULD TAKE SOMEONE DYING IN A CAR CRASH FROM THESE DEFECTS IN ORDER FOR FORD TO DO SOMETHING ABOUT THESE ISSUES.....THESE ISSUES HAPPEN WHILE THE CAR IS IN MOTION AND WHEN IT IS SITTING STILL...THE CAR WILL NOT START AND HAS TO BE TOWED INTO THE REPAIR SHOP...
Power train, Vehicle speed control, Engine, Oct 6, 2015
WHILE DRIVING CAR LOST PER AND ALMOST CAUSED A MAJOR ACCIDENT I WAS GOING 65 MPH COMPUTER SAID MY TRANSMISSION WAS NOT IN PARK.
Steering, Vehicle speed control, Engine, Sep 26, 2015
WHAT HAS HAPPENED WITH MY 2012 FORD FOCUS ON AUGUST 18, 2015 HAS NOW HAPPENED 2 ADDITIONAL TIMES SINCE THEN. ON 8/21/2015 MY VEHICLE WAS DROPPED OFF AT SKINNER & DAMULIS TO REPROGRAM THE TRANSMISSION CONTROL MODULE (FIELD SERVICE ACTION: 15B22 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING). ON AUGUST 27, 2015 WHILE DRIVING DOWN THE ROAD AT 55 MPH AGAIN I HAD THE SAME LOSS OF POWER, THIS TIME HAD AN 18 WHEELER BEHIND ME THAT WAS NOT SLOWING DOWN, I PULLED OVER TO THE SHOULDER AND NEEDED TO USE REVERSE AND THE VEHICLE WOULD NOT GO INTO REVERSE, IT JUST REVVED LIKE IT WAS IN NEUTRAL. I TURNED THE VEHICLE OFF, CALLED FORD, AGAIN, AND TOLD THEM MY ISSUE. AFTER RESTARTING THE VEHICLE AFTER THE PHONE CALL I WAS ABLE TO PUT IN REVERSE. I RETURNED VEHICLE TO SKINNER & DAMULIS ON 9/3/2015, VEHICLE WAS "REPAIRED" ON 9/4/2015 AND INVOICE STATED MY CONCERN: CAR HAVING ISSUES WITH REVVING AND WON'T GO INTO REVERSE AT TIMES AND THEIR CORRECTION WAS THEY FOUND TCM & PCM SOFTWARE UPDATE AND PERFORMED SOFTWARE UPDATE. ON 9/25/2015 I AGAIN HAD THE SAME ISSUE WITH REVVING WHILE DRIVING (35-40 MPH) AND WAS AGAIN UNABLE TO GET THE VEHICLE INTO REVERSE. CAR HAD 90,111 MILES AT THE TIME. CONTACTED FORD AND WAS GIVEN CASE# CAS-7944030 AND WILL BE IN CONTACT WITH JOHN FROM FORD BY MONDAY EVENING. THIS NO LONGER WORKS FOR ME. THIS CAR NEEDS TO GO, IT IS GOING TO KILL SOMEONE, ME, PEOPLE IN ANOTHER VEHICLE, SOMETHING AND I AM NOT GOING TO HAVE MY FAMILY SUED BECAUSE THIS PROBLEM OCCURS AGAIN. I NEED A VEHICLE AS AN OUTSIDE SALES PERSON AND NO LONGER FEEL SAFE IN MY 2012 FORD FOCUS. THIS CAR NEEDS TO BE TAKEN BACK BY FORD AND DESTROYED. IT HAS NO TRADE VALUE AND I DO NOT WANT ANOTHER FAMILY TO HAVE THIS CAR AND GET KILLED BECAUSE OF IT. PLEASE DO SOMETHING ABOUT THIS, I KNOW I AM NOT THE ONLY ONE WITH THESE ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Engine, Sep 19, 2015
WHEN EXCELLING FROM A STOPPED POSITION THE CAR JERKS AS IF THE CLUTCH IS NOT CATCHING. I HAVE TAKEN MY CAR TO THE FORD DEALERSHIP 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE CLUTCH PLATES AND THEY SAID I HAD A TRANSMISSION LEAK. A CAR THAT IS STILL UNDER FULL WARRANTY SHOULD NOT BE HAVING THESE ISSUES. THE CAR STILL JERKS ALTHOUGH THEY HAVE REPLACED MULTIPLE THINGS ON THE CAR.
Suspension, Power train, Engine, Sep 15, 2015
PURCHASED NEW AND WITHIN 40,000 MILES THE CLUTCH HAS FAILED TWO TIMES AND THE TRANSMISSION MODULE HAS FAILED ONCE AND HAS HAD TO BE REPROGRAMMED TWICE. THE SUSPENSION MAKES LOUD NOISES ON THE FRONT END WHENEVER YOU HIT ANY BUMP. I FEEL UNSAFE DRIVING THIS CAR BECAUSE IT CAN LOSE THE ABILITY TO ACCELERATE AT ANY TIME WITHOUT WARNING.
Engine, Sep 14, 2015
WHILE DRIVING THE CHECK ENGINE LIGHT TURNED ON, THE SHIFT DISPLAY STARTED BLINKING (SO THE "D" WAS FLASHING) AND THEN THE VEHICLE SLOWED TO A STOP WHERE IT WAS TURNED OFF. VEHICLE WOULD NOT TURN ON AGAIN. THE NEXT DAY IT STARTED, AND AFTER INSPECTION BY RETAILER AUTOZONE READ TCM MODULE ISSUE. VEHICLE HAD A FULL TANK OF GAS, RECENT OIL CHANGE, AND HAD BATTERY REPLACED WITH NEW ONE AS RECOMMENDED. FOLLOWING BATTERY REPLACEMENT THE VEHICLE AGAIN SLOWED TO A STOP WITH SHIFT AND CHECK ENGINE LIGHT ILLUMINATED. TOWED TO FORD DEALERSHIP WHERE A SOFTWARE UPDATE WAS DONE AND TOLD IT WOULD FUNCTION PROPERLY. APPROX 30 MILES LATER THE VEHICLE AGAIN CAME TO A STOP, BUT THE CHECK ENGINE LIGHT DID NOT ILLUMINATE, ONLY THE GEAR IT WAS IN BLINKED. TOLD BY SEPARATE FORD DEALERSHIP THAT THE TCM MODULE NEEDS REPLACEMENT. PRIOR TO SOFTWARE UPDATE CHECK ENGINE LIGHT WOULD GO ON, BUT AFTER THAT IT WOULD NOT BUT THE VEHICLE DID CONTINUE TO COME TO A STOP. COULD REV THE ENGINE BUT TO NO AVAIL. STOPPING INCIDENTS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS. VERY DANGEROUS WHEN DRIVING ON HIGHWAY OR STREET AS THE 2012 FORD FOCUS SE STOPS WITHIN A FEW MINUTES OF ALERTING THE DRIVER TO ISSUE AND WILL NOT RESTART.
Steering, Electrical system, Engine, Sep 7, 2015
WHILE DRIVING, MY CAR SUDDENLY STOPPED FUNCTIONING. THE ENGINE LIGHT CAME ON, FOLLOWED BY ALL OTHER LIGHTS. I WAS ABLE TO PULL THE CAR OVER, BUT UNABLE TO RESTART. I CALLED FOR A TOW TRUCK (AAA). AFTER WAITING FOR AN HOUR, I TRIED THE IGNITION AGAIN, AND THE CAR STARTED RIGHT UP. THE SAME PROBLEM OCCURRED THE FOLLOWING NIGHT. THE CAR WAS TOWED TO THE DEALERSHIP, TOM'S FORD IN KEYPORT, NEW JERSEY, WHERE IT STILL REMAINS.
Electrical system, Engine, Sep 3, 2015
THIS IS NOT THE ONLY ISSUE, BUT THIS HAS BEEN THE MOST DANGEROUS FOR ME... FOR THE PAST YEAR, THE CAR HAS LOST TRANSMISSION POWER WHILE DRIVING - I WAS ON HWY 40 AND THE CAR JUST STOPPED WORKING - TWICE I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND THE CAR CUT OFF - I WAS AT A NEAR STOP AND THE CAR STOPPED RESPONDING....THIS HAS BEEN REPORTED NUMEROUS TIMES BY OTHERS. THE GAS PEDAL JUST STOPS RESPONDING AT ALL. THE TIME IT STOPPED WORKING IN THE MIDDLE OF THE INTERSECTION, THE GEARS WOULD NOT ALLOW ME TO MOVE THE CAR INTO A PARK POSITION, IT WOULD NOT MOVE AT ALL. IT ALLOWED ME TO TURN MY CAR OFF, IN DRIVE. AFTER SITTING THERE FOR A BIT AND MULTIPLE RESTARTS, THE CAR ENGAGED AGAIN. FORD'S FIX? THEY CAME OUT WITH A SOFTWARE UPDATE THAT MAY TURN ON MY ENGINE LIGHT BEFORE A FAILURE. THIS IS NOT A FIX. I ASKED THEM IF SOMEONE NEEDED TO DIE IN THEIR CAR OR GET CRUSHED IN AN INTERSECTION FOR THEM TO DO SOMETHING. I FILED A FORMAL COMPLAINT WITH FORD. SO FRUSTRATED AND ANGRY.
Engine, Sep 1, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK FRACTURED. AS A RESULT, THE CONTROL MODULE AND THE ENGINE BLOCK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Aug 28, 2015
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT 25 MPH, THE ENGINE VIBRATED AND THE CONTACT COULD HEARD A METAL TO METAL GRINDING NOISE. IN ADDITION, THE VEHICLE WOULD ROLL BACK AND LOSE POWER WHEN STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THERE WAS A TRANSMISSION FAILURE. THE TECHNICIAN CLEANED THE ENGINE AND REPLACED THE CLUTCH AND RINGS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
Engine, Aug 27, 2015
MY 2012 FORD FOCUS HAS BEEN REALLY MESSING UP LATELY. AFTER HAVING IT REPROGRAMED SINCE IT WAS SHUTTERING AND SUCH... ON 3 OCCASIONS THIS CAR HAS COMPLETELY FALLEN OUT OF GEAR, TWICE WHILE I AM GOING FULL SPEED AT APPROX 50 - 55 MILES/HOUR. THE DISPLAY BEGINS FLASHING AND THEN COMPLETE LOSS OF ACCELERATION. I HAVE HAD TO COAST INTO A TURN AND TURN OFF THE ENGINE AND THEN TURN IT BACK ON AND IT WOULD GO BACK INTO GEAR AND EVERYTHING WOULD BE FINE. THE FIRST TIME THIS HAPPENED I CALLED THE FORD DEALERSHIP IN MY TOWN AND SPOKE TO THEM ABOUT THIS AND ASKED THEM TO LOOK INTO WHY MY ENGINE WOULD LOOSE POWER COMPLETELY AND HE SAID THAT HE WOULD LOOK INTO IT AND NEVER RETURNED MY CALL. ON THE SECOND EVENT THE DRIVE INDICATOR D FLASHED AND THE ENGINE LIGHT CAME ON AND COMPLETE LOSS OF ACCELERATION (50-55MPH) AND THEN I COAST TO A TURN AND SHUT OFF THE ENGINE AND TURN IT BACK ON AND AM ABLE TO PUT IT INTO DRIVE BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. I CALL THE FORD DEALERSHIP AND THEY HAVE ME BRING IT IN AND THEY LOOK AT IT AND DISCOVER IT NEEDS A NEW TCM SO THEY ORDER THE PART AND THEN I TAKE THE CAR HOME. THE NEXT DAY I AM IN TOWN SHOPPING AND I TURN INTO A PARKING PLACE AND WHILE I AM IN THE PROCESS MY CAR MAKES A CLINKING, SCREECHING SOUND AND THEN ACTS LIKE IT HAS FALLEN BACK OUT OF GEAR AGAIN! THIS TIME IT DOES NOT GO BACK INTO GEAR SO I CALL THE DEALERSHIP AND THEY HAVE IT TOWED TO THEM AND THEN THE TCM WAS PUT INTO IT. I AM NOW ACTUALLY SCARED OF DRIVING THIS CAR. SO, I HAVE HAD THE CAR REPROGRAMED ONCE...3 COMPLETE GEAR FAILURES...NEW TCM... WE NEED FORD TO BUY BACK THIS CAR IT IS DANGEROUS!!!