2012 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 3,801 owner complaints filed for this model year. This is the highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 3,801

Of the 2012 reports, 108 involved a crash and 15 involved a fire. 88 people were injured and 5 people died.

Primary concernPower train1,459 reports · 38% of complaints
Owner complaints3,801Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,459
  2. Steering933
  3. Engine477
  4. Electrical system366
  5. Other or unspecified359
  6. Structure332
  7. Fuel/propulsion system287
  8. Vehicle speed control170

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  3. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  4. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  6. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  7. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

  8. Visibility, windshield wiper/washer, switch/wiringApr 5, 2012

    FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

    WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 12V149000 on NHTSA.gov

Representative owner complaints: engine

504 reports, newest first. Show all

  1. Engine, Fuel/propulsion system, Aug 28, 2021

    My car randomly started stalling out while driving. A check engine light came on, and when I took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until October. In the meantime, I dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.

  2. Engine and engine cooling, Power train, Jun 23, 2021

    The contact owns a 2012 Ford Focus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260. VIN invalid

  3. Other or unspecified, Engine, Jun 18, 2021

    I had bought this car a little over a week ago and it has shown zero issues until yesterday June 17 2021, I was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. I’ve called Ford and talked to them about the 14M02 recall/ campaign that was posted for this car and they said they’re unable to do anything because it’s out of the required parameters. I spent all my savings on this vehicle and now am out of a ride for work and I can’t even have a problem I didn’t create fixed? When they knew it was an issue.

  4. Power train, Other or unspecified, Engine, Apr 16, 2021

    I'M STILL MAKING PAYMENTS ON MY 2012 FORD FOCUS SE. 3 DAYS AFTER BUYING IT THE CHECK ENGINE LIGHT CAME ON SAID CATALYST COVERTER IS PLUGGED UP. NOW THE TRANSMISSION IS MISSING UP. IT HAS NEVER ONE TIME PASSED THE EMISSIONS CONTROL TEST SINCE OWNING IT. THERE ISN'T A DAY THAT GOES BY THAT THIS CAR HASN'T THROW ME A DIFFERENT CODE FROM THE CHECK ENGINE LIGHT. I GOT SCREWED. THE CAR ISN'T SAFE TO DRIVE IDK HOW MANY TIME MY DAUGHTER AND I HAVE ALMOST GOT HIT BECAUSE OF THE CAR NOT MOVING WHEN GIVING THE GAS TOO IT. I TOOK IT TO THE FORD DEALERSHIP TO GET ALL MY RECALLS DONE AND THEY ONLY DID 1 RECALL AND THAT WAS THE TCM. THEY SAID THAT WOULD FIX THE TRANSMISSION PROBLEM IM HAVING. WHAT LIES

  5. Power train, Engine, Apr 12, 2021

    TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED HIS SON WAS DRIVING TO THE AIRPORT WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO CHARLES GABUS FORD (4545 MERLE HAY RD, DES MOINES, IA 50310) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL MONTHS LATER THE FAILURE RECURRED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT DISPLAY SUGGESTED THAT THE VEHICLE BE SHIFTED TO PARK. THE VEHICLE WAS SHIFTED INTO PARK, RESTARTED, AND DRIVEN TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.*DT

  6. Power train, Electrical system, Engine, Mar 30, 2021

    FOR YEARS MY CAR HAS RANDOMLY SHUT DOWN WHILE DRIVING AND HAS BEEN NEEDED TO BE TOWED TWICE. IT AND HAS HAD 10 RECALLS PERFORMED, INCLUDING THE TRANSMISSION. MY CAR SHUT DOWN AGAIN ON MONDAY NIGHT COASTING ALONG A FLAT ROAD AT 45 MPH SO I DECIDED TO CALL FORD TODAY AND ASK WHAT NEW RECALLS HAVE COME OUT AND THEY STATED MY CAR HAS A FIELD SERVICE ISSUE FOR THE TRANSMISSION THAT IS COMMON BUT THEY HAVE NOT RECALLED IT. WHY? THEY ALSO MENTIONED THAT THEY HAVE TO LOOK INTO WHETHER OR NOT I WOULD HAVE TO PAY TO FIX THIS COMMONLY REPORTED PROBLEM.

  7. Power train, Other or unspecified, Engine, Mar 29, 2021, crash

    I FEW DAY AFTER GETTING THIS CAR I FELT A HESATATS GOING IN TO 2 GEAR SHORTLY LATER I TOOK IT HAD IT DIAGNOSED BUT THEY SAID IT WOULD BE ABOUT $70 UNLESS IT WAS A RECALL ON IT SO THEY DID THE SAID THE TCM WAS OUT AND IT HAS A RECALL ON IT BUT ALSO I NEED A CLUTCH AND THAT WAS $4000. SO THEY FIXED IT AND IT'S IT ALL GOOD NOW ABOUT 2 NO. LATER I WAS STOPPED AT A RED LIGHT WITH A SUV IN FRONT OF ME I HAD MY FOOT ON THE BRAKE AND IT STARTED FELLOW WRITING IN THAT SHOP FOR YOU MADE ME HIT THE SUV IN FRONT.OF ME, IT STARTED DOING THE OTHER STUFF AGAIN I FELLED MY GAS UP AND TRIED TO START IT BUT IT WOULD START I SEAT THE A LIL THE TRIED IT AGAIN IF STARED JUST WHEN I STARTED DRIVING IT WAS JERKING REALLY BAD I STOP AT THE CLOSEST PLACE I CAN GET A DIAGNOSTIC BRAND ON IT THE SAID IT WAS SOMETHING IN THE GAS TANK SO I TOOK IT BACK TO THE FORD PLACE CAUSE THE WAS A RECALL ON SOMETHING TO DO WITH THE GAS TANK THEY FIXED IT ONES AGAIN BUT SHORTLY AFTER THAT MORE STARTED GOING WRONG THE HAZARD LIGHT WOULDN'T WARM, PUT IT REVERSE IT WOULD DO ANYTHING BUT SET THERE AND RAISE MY RPM'S, BUT THEN IT STARTED WORKING AGAIN SO WE KEPT ON DRIVING IT, IT WOULD JUST DO ALL THESE THINGS OFF AND ON OTHER THAN THE HAZARD LIGHT NEVER WORKED AGAIN , DRIVING DOWN THE ROAD WANT ABOUT 5MILES IT WAS RUNNING HOT SO I PULLED OVER AND KILLED IT AND CALLED MY DAD HE CHECKED ALL THE FLUIDS THE WHERE FINE BUT I TRIED TO START IT IT WOULDN'T START SEAT THE A LIL THE IT STARTED SO I TOOK IT TO THE SHOP I ALWAYS USED ON SOME OF MY CARS THE SAID IT WAS MY FAN IT WAS $400. GOING DOWN THE HWY 70MP IT STOPED ACCELERATING THE RPMS WENT DOWN TO LITTLE PAST ONE LIKE I WAS SITTING IDLING PULLED OVER ON THE SIDE OF THE HIGHWAY WITHOUT CAUSING AN ACCIDENT I HAD TO TURN THE CAR OFF THEN I RESTARTED AND THEN SHIFTING DOWN THE ROAD AGAIN BUT STILL HAVEN'T ALL KINDS OF PROBLEMS THIS CAR IS PROBABLY A DEATH TRAP

  8. Other or unspecified, Engine, Mar 9, 2021

    I WAS DRIVING MY 2012 FORD FOCUS AND THEN IT STARTED TO NOT SHIFT WHEN I WAS ON A BUSY ROAD WITH THE SPEED LIMIT 50 MPH AND GOING UP HILL. WHEN THE CAR STOPPED SHIFTING I ONLY WENT 20 MPH OR LESS. THE CAR ONLY HAS 64,500 MILES AND THE MECHANIC SAYS IT'S A BAD CLUTCH AND COMPUTER. THERE'S NO REASON FOR A CAR WITH THAT MANY MILES TO BREAK DOWN LIKE THAT EVEN IF IT'S 9 YEARS OLD. THERE'S A FLAW IN THE DESIGN OF THE TRANSMISSION AND EVERYONE IS LETTING FORD GET AWAY WITH IT. I DON'T HAVE THE MONEY TO DO THIS, DOESN'T FORD MAKE ENOUGH MONEY. THEY SHOULD'VE AT LEAST GAVE ME THE WARRANTY FOR IT.

  9. Engine, Fuel/propulsion system, Feb 22, 2021

    MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.

  10. Power train, Engine, Feb 1, 2021

    SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N

  11. Fuel system, Gasoline, Engine, Jan 8, 2021

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE IDLING, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FREESTONE FORD (1201 US-84, FAIRFIELD, TX 75840; (903) 608-9515) WHERE IT WAS DIAGNOSED WITH A STUCK CANISTER PURGE VALVE. THE CONTACT WAS INFORMED THAT THE FUEL TANK, FUEL PUMP, AND FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

  12. Power train, Engine, Dec 25, 2020

    ALREADY HAVE AN OPEN INVESTIGATION WITH YOU GUYS ALREADY. I JUST WANTED TO ADD ON ANOTHER ISSUE. AFTER GETTING THE CAR SERVICED FOR TRANSMISSION ISSUES,OT SEEMS LIKE THE CAR RIDES WORSE THAN IT DID BEFORE. IT IDLES REALLY ROUGH. THE CAR SHAKES VIOLENTLY. IT'S REALLY A GAMBLE ,IN MY EYES,TO DRIVE THE CAR. I RARELY FEEL SAFE AMD TRY NOT TO TAKE MY FAMILY ANYWHERE FOR FEAR OF WHAT MIGHT HAPPEN. THERE HAVE BEEN NUMEROUS INCIDENTS WITH THESE ISSUES,THE LATEST AFAIN BEING ON 12/22/20

  13. Power train, Engine, Dec 24, 2020

    MY 2012 FORD FOCUS CONTINUOUSLY OVERHEATS. I'VE SEEN THAT THE COOLANT RESERVOIR REGULARLY NEEDS TO BE REFILLED. (NOW UP TO 4 TIMES A WEEK). I'VE HAD THE CAR LOOKED AT NUMEROUS TIMES AND NO ONE CAN FIGURE OUT WHAT IS GOING ON. I'VE REPLACED THE WATER PUMP,THERMOSTAT,AND THERE SEEMS TO NE NO LEAKS ANYWHERE. I'M AT MY WITS END. THIS IS A VEHICLE THAT ME AND MY FAMILY USE REGULARLY WHEN POSSIBLE. IT. THIS PAST WEEK,(12/22/2020), THE CAR OVERHEATED AND STEAM SPEWED FROM UNDER THE HOOD WHILE WE WERE ALL IN THE VEHICLE. THIS HAPPENED WHILE DRIVING HOME ON 125TH ST IN NYC. WHILE WE STOPPED TO GET PIZZA,I NOTICED STEAM BILLOWING FROM UNDER THE HOOD. CHECK IT OUT AND SAW ANTIFREEZE SPEWING OUT FROM THE FIREWALL AND LEAKING ONTO THE GROUND.

  14. Service brakes, Engine, Fuel/propulsion system, Dec 6, 2020

    I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR, RESULTING IN OTHER FUEL RELATED ERROR CODES. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN AND OUT THAT WAY, CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION AND/OR FIRE. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT FORD MOTOR COMPANY WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THE DEALERSHIP THAT IS REPRESENTING THE FORD MOTOR COMPANY WHO WILL ULTIMATELY APPROVE THE REPLACEMENT OF THE FUEL TANK OR NOT, ATTEMPTED TO AND WOULD HAVE GIVEN THE CAR BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD MOTOR COMPANY IS BEING FORCED TO FIX BY THE US GOVERNMENT.

  15. Service brakes, Engine, Fuel/propulsion system, Nov 27, 2020

    I WAS DRIVING ON A BUSY HIGHWAY WHERE THE SPEED LIMIT IS 70 MILES PER HOUR, AND THE CAR SUDDENLY SLOWED DOWN WHILE I WAS STEPPING ON THE GAS, UNTIL IT STOPPED AND THEN CUT OFF IN THE MIDDLE OF I-40, WHILE OTHER CARS SPED BY ME SWERVING OUT OF THE WAY IN ORDER TO NOT CRASH INTO ME FROM BEHIND. I THEN TOOK THE 2012 FORD FOCUS SE TO MY MECHANIC, AND AFTER HE INVESTIGATED THE MALFUNCTION, HE SAID HE OBSERVED THE GAS TANK OF THE CAR "BREATHING IN AND OUT LIKE A DIAPHRAGM OR A LUNG" DUE TO AN EXCESSIVE VACUUM, WHICH HE THOUGHT HAD ALSO DAMAGED OTHER PARTS OF THE FUEL SYSTEM BEYOND JUST NORMAL WEAR AND TEAR. THE MECHANIC TOLD ME TO TAKE THE FORD FOCUS TO A FORD DEALERSHIP RIGHT AWAY, BECAUSE A FUEL TANK MOVING IN THAT WAY CAUSES FISSURE CRACKS TO DEVELOP INSIDE OF IT THAT COULD CAUSE A TANK TO LEAK GASOLINE OR RUPTURE DURING A CRASH, POTENTIALLY CAUSING AN EXPLOSION. THE MECHANIC ALSO TOLD ME HE COULD NOT IMAGINE THAT THE FORD DEALERSHIP WOULDN'T REMOVE AND THEN REPLACE THE FUEL TANK ON MY CAR, BECAUSE NOT DOING SO IN HIS OPINION WOULD BE EXTREMELY DANGEROUS. THEN I TOOK THE CAR TO THE FORD DEALERSHIP LOCATED AT: 2807 EAST MILLBROOK ROAD, RALEIGH, NORTH CAROLINA, 27604 - PHONE NUMBER: (984)232-7601, AND THEY TOLD ME THAT IT LOOKED FINE TO THEM, AND THAT THE CAR DOOR HINGES WERE ALSO UNDER RECALL AND THEY WEREN'T GOING TO REPLACE THOSE EITHER. THEN I TOLD THE FORD DEALERSHIP THAT I'D ALREADY TAKEN THE CAR TO ANOTHER MECHANIC FIRST, AND THAT I THOUGHT THEY WERE TRYING TO REPAIR AS LITTLE AS POSSIBLE AND DO AS LITTLE REPAIRS AS THEY COULD GET AWAY WITH; THEN I ASKED THEM TO REEXAM THE CAR AGAIN. BUT IF I HADN'T ALREADY TAKEN THAT VEHICLE TO A DIFFERENT MECHANIC FIRST, THE FORD DEALERSHIP WOULD HAVE GIVEN IT BACK TO ME IN AN EXTREMELY DANGEROUS CONDITION RATHER THAN MAKING THE NECESSARY REPAIRS THAT FORD IS BEING FORCED TO DO BY THE GOVERNMENT.

  16. Power train, Engine, Nov 25, 2020

    I BOUGHT THIS VEHICLE IN 2018 AND HAVE HAD MULTIPLE ISSUES WITH THE POWERSHIFT TRANSMISSION. IN RELATION TO THE FAULTY DPS6 POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION, 2012-2016 FOCUS SEDANS AND HATCHBACKS WERE AFFECTED. THIS VEHICLE HAS BEEN INTO THE FORD DEALERSHIP MULTIPLE TIMES TO FIX THIS ISSUE, WITH NO SUCH LUCK. I WAS TOLD THAT I CAN EXPECT THE TRANSMISSION TO CONTINUE WITH THE SHUDDERING, HESITATION WHILE DOWNSHIFTING, HESITATION WHILE ACCELERATING, STALLING, SLIPPING, BUCKING, JERKING. I SPOKE WITH THE DEALERSHIP THAT I PURCHASED IT FROM AS WELL, AND THEY DIRECTED ME TO FORD. NOW, THE TRANSMISSION HAS GONE COMPLETELY OUT AND THE CAR IS NO LONGER DRIVABLE. I WAS DRIVING DOWN THE ROAD AND GOT THE WARNING THAT THE TRANSMISSION IS OVERHEATING AND IT NEEDS SERVICE. I SPOKE TO THE FORD DEALERSHIP, HOWEVER, IN ORDER TO HAVE THE CAR LOOKED AT TO SEE IF IT IS COVERED UNDER ANY WARRANTY OR RECALL, I NEED TO PAY THE SHOP FEES TO GET IT DIAGNOSED. NOT SURE WHERE TO GO FROM HERE, AND NOW I DO NOT HAVE A VEHICLE.

  17. Power train, Engine, Oct 23, 2020

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. THE CONTACT SHIFTED INTO NEUTRAL THEN PARK AND THE VEHICLE STARTED. THE CONTACT ALSO STATED THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO LITHIA FORD LINCOLN OF FRESNO (195 E. AUTO CENTER DR, FRESNO, CA 93710) AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE EXTENDED WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

  18. Power train, Engine, Oct 20, 2020

    WHEN ATTEMPTING TO START THE CAR FOR WORK THE CAR STATED SYSTEM MALFUNCTION AND OIL CHANGE REQUIRED THEN LOCKED UP THE STEERING WHEEL. I THOUGHT MAYBE TURN IT OFF AND TURN IT BACK ON AGAIN SINCE WE GOT THE OIL CHANGED 2 WEEKS AGO, STILL POPPED UP ERRORS LIKE STEERING ASSIST FAIL. BEFORE THIS THE CAR STARTED HAVING SOME DELAYED SHIFTS, SHAKY AT LOWER SPEEDS ALONG WITH OTHER TRANSMISSION ERRORS. NOT SURE IF THEY ARE RELATED BUT EITHER WAY MY CAR IS OUT OF COMMISSION UNTIL ABLE TO BE TOWED AND SERVICED.

  19. Electrical system, Other or unspecified, Engine, Sep 29, 2020

    MY CAR IS SHUTTING OFF WHEN I STOP THE CAR

  20. Exterior lighting, Other or unspecified, Engine, Sep 28, 2020

    #01. THE PANEL LIGHT ARE NOT WORKING IN MY 2012 FORD FOCUS HATCHBACK SE - THE FUEL WARNING LIGHT DOES NOT WORK EITHER WAY - STATIONARY OR IN MOTION, THE LOW FUEL WARNING LIGHT DOES NOT COME ON. I NEED FURTHER ASSISTANCE IN TROUBLESHOOTING FOR THIS VEHICLE. TO INSPECT MY VEHICLE AND CHECK WHY THE LIGHTS ARE NOT COMING ON. #2 THE POSITIVE BATTERY CABLE IS VERY CORRODED. #3. I'MNOTABLE TO PROPERLYOPENCAR FRONT DOOR FROM OUTSIDE ONPASSENGERSIDE. I CAN OPEN THE DOOR BUT EXERTING A GREATER FORCE WHEN I PULL TO OPEN THIS DOOR THAN THE REST OF THE DOORS.*DT *TR

  21. Power train, Engine, Sep 21, 2020

    IN THE SUMMER OF 2019 MY AIR CONDITIONING STOPPED BEING COOL. I HAD TO REPLACE THE WHOLE AIR CONDITION AS IT HAD A HOLE IN IT. THEN IN JULY 2020 MY TRANSMISSION JUST DIED. IT STARTED TO SLIP AND IMMEDIATELY STOPPED. I HAD TO REPLACE THE WHOLE THING. WHEN I FIRST BOUGHT THE CAR I TOOK IT BACK TO THE DEALER TWICE COMPLAINING ABOUT THEY WAY IT SHIFTED. THEY TOLD ME THERE WAS NOTHING WRONG. IT'S A NEW KIND OF TRANSMISSION THEY SAID. I PUT UP WITH IT ALL THE TIME, THINKING I COULDN'T FIX IT. NOT THAT I'VE REPLACED IT AT 69K MILES, I REALIZED THAT'S NOT RIGHT.

  22. Power train, Engine, Sep 8, 2020

    WAS DRIVING HOME FROM WORK ON SR 64 AND MY AT DINGED AND TOLD ME TO PULL OVER IMMEDIATELY ONCE SAFE TO DO SO CAR AT HIGH TEMPERATURE. WAS STRANDED FOR HOUR ON THE SIDE OF ROAD WAITING FOR TOW

  23. Engine, Aug 30, 2020

    2012 FORD FOCUS LOOSING ENGINE COOLANT.WHEN IN MOTION AND IN PARK

  24. Service brakes, Engine, Fuel/propulsion system, Aug 18, 2020

    2012 FORD FOCUS KNOWN TO HAVE TRANSMISSION PROBLEMS. BRAKES RUMBLE WHEN BEING PRESSED. I AM CONCERNED ABOUT THE SAFETY OF THE TRANSMISSION. I HAVE SEEN THAT FORD HAS KNOWN ABOUT THIS PROBLEM. WHAT IS FORD DOING TO CORRECT THIS PROBLEM

  25. Engine, Jul 8, 2020

    TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. ADDITIONALLY, WHILE AT A STOP LIGHT, THE VEHICLE JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.