2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: electrical system
276 reports, newest first. Show all
Steering, Electrical system, Electronic stability control (ESC), May 7, 2020
CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR
Electrical system, Other or unspecified, May 5, 2020
WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPENS IT MAKES YOU JUMP. IT TAKE YOU FOCUS OFF THE ROAD, BECAUSE YOU?RE TRYING TO TURN THE RADIO DOWN OR OFF, BUT IT?S ALREADY OFF AND NOTHING WORKING. SO YOU WAIT FOR IT TO STOP. I DID TAKE MY CAR INTO A DEALERSHIP AND HAD IT INSPECTED, THEY SAID IT WAS THE WHOLE FRONT COMPONENT (RADIO/ AC) COST ABOUT $650. THERE?S NO WAY OF JUST DISCONNECTING JUST THE RADIO, BECAUSE IT?S ALSO WIRED WITH SOME DASH LIGHTS AND THE AC. THERE ARE ALSO MANY OTHER PEOPLE STRUGGLING WITH THIS PROBLEM. *TR
Electrical system, Engine, Apr 24, 2020
WHILE DRIVING DOWN THE EXPRESSWAY AT 70MPH MY VEHICLE LOSS POWER ENTIRELY AND STALLED. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME AND FORCED TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME AND INDICATED A CAMSHAFT POSITION SENSOR, CRANKSHAFT POSITION SENSOR, AND IGNITION ERRORS. I'VE OWNED THIS VEHICLE FROM THE DAY IT ARRIVED AT THE DEALERSHIP. THE PROBLEM AT FAULT HAS BEEN PREVIOUSLY IDENTIFIED BY FORD IN A TSB FOR THE ENGINE WIRING HARNESS CHAFFING ON THE INTAKE MANIFOLD. OWNERS ARE NOT NOTIFIED THROUGH MAIL ON TSB'S AND THIS VEHICLE HAS BEEN SERVICED BY THE DEALER SINCE THE TSB WAS ISSUED. I BELIEVE THIS SHOULD BE A RECALL CONDITION DUE TO THE ACCIDENT POTENTIAL THIS PROBLEM CREATES.
Electrical system, Apr 8, 2020
THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY. NOT ABLE TO START THE CAR NOR CHARGE THE MAIN HV BATTERY. FORD SERVICE AT CERTIFIED FORD DEALER REPROGRAMMED SOME OF THE MODULES BUT THAT DID NOT FIX THE PROBLEM.
Electrical system, Electronic stability control (ESC), Engine, Apr 6, 2020, fire
I WAS DRIVING AWAY FROM MY BOYFRIENDS HOUSE HEADING TO THE INTERSTATE 95 . AS I WAS DRIVING I NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD, I THE CAR AROUND AND HEADED BACK TO MY BOYFRIENDS HOUSE, I PUT THE CAR IN PARK AND JUMPED OUT, MY BOYFRIEND CAME OUTSIDE AND HE WAS ABLE TO PUT THE FIRE OUT. *TR
Electrical system, Engine, Apr 1, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMPSTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO THE CAPITOL CITY FORD LOCATED AT (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219, (317) 898-0700). THE CONTACT WAS INFORMED THAT A WIRING HARNESS SHIFTED AND DAMAGED OTHER WIRES WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Electrical system, Mar 31, 2020
OK SO FOR ONE, THE SCREEN (I THINK IT'S CALLED THE CLUSTER) IN BETWEEN MY ODOMETER AND MY SPEEDOMETER HAS OFFICIALLY GONE ALL THE WAY OUT. ONE DAY LAST WEEK IT STARTED TO HAVE LINES GOING THROUGH IT AND THEN ALL OF THE IMAGES WENT AWAY BUT I COULD STILL SEE A BACK LIGHT, IT JUST WASN'T TELLING ME ANY INFORMATION. IT STAYED LIKE THAT FOR TWO OR THREE DAYS AND THEN IT STARTED FLASHING LIKE A STROBE LIGHT. IT DID THAT FOR A COUPLE OF DAYS AND THEN IT WENT ALL THE WAY OUT FOR LIKE A DAY AND THEN IT STARTED FLASHING AGAIN BUT IT'S OUT NOW. WELL NOW THE SCREEN IS CONNECTED TO THE RADIO IS STARTING TO DO THE SAME THING AND I DON'T HAVE TO BE DRIVING DOWN THE ROAD FOR IT TO DO IT. SOMETIMES WHEN I CRANK MY CAR IT'S ALREADY DOING IT BUT SOMETIMES WHEN I AM DRIVING MY CAR IT'LL SWITCH TO WHATEVER IT WANTS TO DO NEXT. I HOPE THAT MAKES SENSE, THAT'S JUST THE BEST I KNOW HOW TO EXPLAIN IT. WHY IS THIS HAPPENING?? HAS THIS HAPPENED TO ANYONE ELSE? I GET MIGRAINES AND I CAN'T BE DRIVING WITH A STROBE LIGHT HAPPENING LIKE RIGHT IN FRONT OF MY FACE, YA KNOW? LIKE, THAT'S A MIGRAINE TRIGGER. THIS ISN'T COOL.. IN THE PICTURE THAT I SUBMITTED IT'S A RADIO SCREEN IN THE FIRST PHASE OF WHAT HAPPENED TO MY OTHER SCREEN ABOVE THE STEERING WHEEL AND THE DATE SELECTED IS THE DATE IN WHICH OTHER SCREEN STARTED THIS WHOLE PROCESS OF WHATEVER IT DID.
Electrical system, Equipment, Mar 12, 2020
I BOUGHT A 2013 FOCUS ST IN FEBRUARY 2020. IT WAS HAVING STALLING ISSUES REPORTEDLY DUE TO A WIRE HARNESS TSB/RECALL CAR WAS TAKEN IN TO HAVE RECALL REPAIR DONE. TOOK THE VEHICLE IN TO CORWIN FORD IN NAMPA IDAHO AFTER TWO WEEKS OF THEM HAVING THE CAR THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND TOLD ME THE CAR WAS FINE. I TEST DROVE IT AND IT DROVE BETTER THAN BEFORE THEY STATED THEY DID NOTHING SO I LEFT. THE SECOND I TURN OUT OF THE DEALERSHIP IT STALLS SO I TOOK IT BACK AND LET THEM KNOW ITS STILL STALLING A TECH CAME AND LOOKED AND VERIFIED SOMETHING WAS WRONG WITH THE CAR. I FINALLY RESEARCHED AND CAME ACROSS THAT TSB SO I CALLED AND LEFT A VOICEMAIL ADVISING THEM TO CHECK THE HARNESS. WELL IT TURNED OUT TO BE THE SPLICES NOT BEING DONE CORRECTLY THE FIRST TIME. I WAS CHARGED AND ACCUSED OF TRYING TO FOOT THE BILL FOR TELLING THEM IT SHOULD BE COVERED UNDER A RECALL REMEDY OR RECALL WARRANTY...
Electrical system, Engine, Fuel/propulsion system, Feb 6, 2020
MY RADIO HAS VERY HIGH STATIC AND I CANNOT USE MY PHONE SYSTEM. MY FUEL GAUGE IS NOT READING PROPERLY. MY CAR JUST SHUTS OFF WHILE I AM DRIVING IT. WHEN I PULL OFF THE ENGINE STALLS. THESE ISSUES HAVE BEEN ON GOING EVERY SINCE I OWNED THE CAR. IT IS A COMPLETE LEMON.
Electrical system, Jan 22, 2020
DRIVER SIDE POWER WINDOW STOPPED WORKING
Electrical system, Jan 16, 2020
2013 FOCUS HATCH WITH MANUAL TRANSMISSION. BOUGHT THE VEHICLE WITH 69K MILES, CURRENTLY HAS JUST OVER 100K. GREAT VEHICLE, VERY HAPPY WITH IT FOR THE MOST PART. HAVEN'T HAD ANY ISSUES SINCE PURCHASE. FORD RECALL NUMBER 16C13 FOR THE REPROGRAMMING OF THE BODY CONTROL MODULE TO REQUIRE 2 PRESSES OF THE TRUNK RELEASE TO OPEN THE HATCH ON MANUAL TRANSMISSION VEHICLES HAS BEEN REPORTED AS COMPLETED ON MY VEHICLE IN JANUARY OF 2017. HOWEVER MY VEHICLE STILL ONLY REQUIRES ONE PRESS OF THE BUTTON TO OPEN THE HATCH. SOMETHING THAT I HAVE DONE INADVERTENTLY SEVERAL TIMES WHILE DRIVING WHEN ATTEMPTING TO TURN ON THE FOG LAMPS. I CONTACTED THE DEALER THAT REPORTEDLY COMPLETED THE RECALL (SIOUX FALLS FORD LINCOLN, SIOUX FALLS, SOUTH DAKOTA), AND FORD. BOTH OF WHOM TOLD ME THE RECALL HAS BEEN COMPLETED AND THERE'S NOTHING THEY CAN DO ABOUT IT WITHOUT BRINGING THE VEHICLE IN AND PAYING FOR A SERVICE. I REPLACED THE BATTERY IN THE VEHICLE SHORTLY AFTER BUYING IT. NOT SURE IF THE BODY CONTROL MODULE LOST THE PROGRAMMING, OR IF THE RECALL WAS NEVER COMPLETED. AT ANY RATE IT DOESN'T AFFECT THE OVERALL PERFORMANCE OF THE VEHICLE, HAVE NOT EXPERIENCED ANY ISSUES WITH THE HATCH COMING OPEN WHILE DRIVING, ONLY UNLATCHING. I HAVE NOT LOOKED ANY FURTHER INTO THE ISSUE THAN THIS, JUST WANTED TO PUT MY EXPERIENCE OUT THERE.
Electrical system, Jan 14, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE LOCATED AT 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-747-8996, TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, CONTACT WAS UNAWARE AS TO WHAT WAS REPAIRED. THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Electrical system, Engine, Nov 15, 2019
MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018
Steering, Electrical system, Electronic stability control (ESC), Oct 25, 2019
WITH NO CAUSE OR WARNING, THE INSTRUMENT PANEL NOTIFIED ME THAT "HILL ASSIST IS UNAVAILABLE". ALSO, WHEN STATIONARY, THERE APPEARS TO BE NO POWER STEERING WHEN ATTEMPTING TO TURN LEFT. THIS PROBLEM STOPS WHEN ROLLING FORWARD OR REVERSE. AFTER MOVING, THE PROBLEM DOES NOT REOCCUR (STOP SIGNS, STOP LIGHTS, ETC). IT DOES, HOWEVER, OCCUR AGAIN WHEN THE IGNITION IS TURNED OFF, THEN BACK ON. BOTH OF THESE PROBLEMS BEGAN AT THE SAME TIME.
Electrical system, Oct 13, 2019
ALL DASH LIGHTS SUCH AS TRACTION CONTROL IS OFF STEERING ASSIST TURNS OFF ETC ALL APPEAR ON THE DASH AND THE CAR USUALLY STALLS AND VARIOUS MESSAGES POP UP SUCH AS ENGINE FAULT SERVICE NOW AND TRANSMISSION FAULT SERVICE NOW THIS HAS BEEN AN ON AND OFF PROBLEM AND IT WILL COME AND GO WHICH MEANS MY CAR IS AT RISK AT STALLING AT ANY MOMENT WHILE DRIVING AND WENT TO NUMEROUS REPAIR SHOPS AND EVEN WENT TO A FORD DEALER TO FIX A RECALL AND STILL THE PROBLEMS REMAINS THERE MY VEHICLE STOPPED IN A THE MIDDLE OF THE ROAD NUMEROUS TIMES LEAVING ME STRANDED I EVEN LOST MY JOB BECAUSE OF MY CAR AND AFTER DOING SOME RESEARCH MY GUESS IS THAT IS HAS TO BE EITHER THE WIRING HARNESS OR THE BCM OR POSSIBLY BOTH BECAUSE EVERYTIME THE VEHICLE LOSSES POWER AND TURNS BACK ON I USUALLY HOOK UP A SCAN TOOL AND SEE THE CODES AND THE CODE THAT ALWAYS POPS UP OR IT DECLARED AS PERMANENT IS "LOSS COMMUNICATION WITH TCM/PCM" I FORGOT THE NUMBER THE CODE IS ASSOCIATED WITH BUT THAT WAS THE DESCRIPTION OF THE CODE
Power train, Electrical system, Other or unspecified, Oct 10, 2019
MY BATTERY UNEXPECTEDLY DIED. UPON FURTHER DIAGNOSTICS MY BATTERY IS CHARGE AND IS FINE. CAR CODE READER INDICATES TCM POWER LEVEL LOW. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHERE I RECIEVED A JUMP.
Electrical system, Engine, Fuel/propulsion system, Oct 2, 2019
CAR STALLED ON 99 HIGHWAY WITHOUT ANY WARNING LOSING ALL POWER AND UNABLE TO RESTART. TOWED TO DEALERSHIP AND WAS INFORMED TANK WAS NOW DEFORMED DUE TO THE VAPOR SYSTEM LOCK OF THE CPV SAFETY RECALL NOTICE 18S32 TECHNICIANS HAVE SENT PICTURES THAT THEY ARE IN POSSESSION OF AND SAID THEY COULD NOT GIVE US COPIES OF BUT ALLOWED US TO SEE AND SHOWED US THE TECHNICIANS RECOMMENDATIONS FOR TANK TO ALSO BE REPLACED ALONG WITH THE CPV . FORD CUSTOMER SERVICE CENTERS HAVE NOT RETURNED PHONE CALLS AFTER BEING INFORMED OF OUR CONCERNS AND STATE SPECS DUE NOT MET THERE REQUIREMENT SO THEREFOR ARE REFUSING TO PAY FOR TANK TO BE REPLACED . ALTHOUGH THE SPECIALIST STATES DIFFERENT.
Power train, Electrical system, Oct 1, 2019
THE CAR, STARTED JERKING REALLY HARD. IT WAS NOT SHIFTING WELL, THEN NOT AT ALL, IT SLUNG ME INTO TRAFFIC EVEN WITH MY BRAKES PRESSED. THE CAR BEGAN TO JUST IDLE ALMOST AS IF IN NEUTRAL THEN IT SAID WARNING TRANSMISSION HOT
Electrical system, Engine, Sep 27, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND SLOWED DOWN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE CAMSHAFT SENSOR. THE MECHANIC STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT SPOKE WITH PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY RECALLS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Engine, Sep 10, 2019
THE CAR IS OVERHEATED AFTER 5 MINUTES OF IGNITION, THE ENGINE STOPPED WHEN THE CAR WAS RUNNING AND THEN THE CHECK ENGINE LIGHT CAME ON
Electrical system, Other or unspecified, Fuel/propulsion system, Aug 23, 2019
VEHICLE TRANSMISSION STUTTERING WHILE DRIVING. AC IS OUT. MULTIPLE ELECTRIC ISSUES
Power train, Electrical system, Aug 15, 2019
VEHICLE HESITATES, SHAKES, AND SHUDDERS WHILE MOVING FORWARD AND STOPPING. IT FEELS AS THOUGH THE CAR IS DRIVING OVER RUMBLE STRIPS. STALLED COMPLETELY IN AN INTERSECTION.
Power train, Electrical system, Engine, Aug 11, 2019
CAR WOULD NOT START WOULD NOT GO FORWARD OR GO IN REVERSE HAD IN FORD DEALERSHIP 16 TIMES STILL HAD ISSUES ALSO CAR RUSTED IN LEAST THEN A YEAR HAD IT IN DEALERSHIP 4 TIMES STILL HAVING ISSUES WITH TRANSMISSION AND RUSTING . TRANSMISSION SITTING OR MOVING CITY OR HIGHWAY OR TURNING DEALERSHIP WAS SUBURBAN FORD ON 59 ROAD IN WATERFORD , MICHIGAN
Electrical system, Fuel/propulsion system, Jul 30, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHEN THE FUEL TANK WAS FILLED, THE FUEL GAUGE DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL AND THE MILEAGE WAS INCORRECT. THE CONTACT ALSO STATED THAT THE SHAPE OF THE FUEL TANK APPEARED UNUSUAL. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY START WHEN IT WAS CRANKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO REYNOLDS FORD OF OKC (833-821-8065, LOCATED AT 7320 NW EXPY, OKLAHOMA CITY, OK 73132) WHERE THE SOFTWARE SYSTEM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE RECALL REPAIR WAS TO UPDATE THE SOFTWARE SYSTEM. THE FAILURE MILEAGE WAS 117,402.
Power train, Electrical system, Jul 24, 2019
HELLO I'M WRITING THIS COMPLAINT REGARDING TWO THINGS. MY TRANSMISSION & MY RADIO. FIRST MY TRANSMISSION HAS BEEN TOOK TO A FORD DEALERSHIP LOCATE IN MICHIGAN TO HAVE AN DIAGNOSTIC RAN ON IT AND IT WAS NOTED BY THE DEALERSHIP THAT MY CAR HAS TWO FIELD ACTIONS ON IT WHICH BOTH HAVE TO DO WITH THE FAULTY TRANSMISSION WHICH HAPPENS TO HESITATE TO TAKE OFF AND ALSO JERKS WHEN I ACCELERATE. THIS HAS BEEN GOING ON SINCE THIS VEHICLE HAS BEEN IN MY GRANDMOTHERS POSSESSION. NOW IT HAS GOTTEN WORSE TO THE POINT WHERE IT NOW DRAGS AND THERE IS SOME SLIPPING WHEN IT SHIFTS. THE SECOND COMPLAINT I HAVE IS THAT MY RADIO RECENTLY BEGAN TO START TO STATIC AND POP. AND NOW FOR TWO WEEKS MY RADIO HAVE NOT BEEN ABLE TO TURN ON, THE ONLY THING THAT DISPLAYS IS THE TIME CLOCK, DATE & TEMPERATURE. I HAVEN'T GOTTEN ANY AUDIO FROM THE VEHICLE. I'VE REPLACED THE FUSES FOR THE RADIO AND IT STILL ISN'T PLAYING ANY AUDIO. AND I CURRENTLY DO NOT HAVE TIME OR MONEY TO PUT INTO THIS VEHICLE ANY MORE.