2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: electrical system
276 reports, newest first. Show all
Electrical system, Jan 23, 2017
RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RANDOMLY, AND CAN HAPPEN OUT OF THE BLUE. WHEN IT HAPPENS IT IS VERY SUDDEN, AND VERY LOUD, LOUD ENOUGH TO CAUSE YOU TO SLAM ON THE BRAKES, OR IMMEDIATELY JERK THE WHEEL DUE TO FRIGHT. THE RADIO MAKES STATIC WITHOUT THE RADIO TURNED ON, AND EVEN WHEN YOU ARE NOT IN THE CAR. THERE IS AN ACTIVE THREAD ONLINE HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL.HTML THAT GAVE ME THE INFORMATION I NEEDED TO HELP DIAGNOSE AND REMOVE THE FUSE. THE LOUDNESS OF THE ISSUE, THE RANDOMNESS, INABILITY TO MAINTAIN FOCUS ON THE ROAD IS A SERIOUS ISSUE. IN REMOVING THE FUSE I NOW HAVE LOST THE LOCK/UNLOCK FUNCTION OF THE DOORS AND THE ABILITY TO USE MY FLASHERS. I WILL BE GOING TO FORD TO HAVE THE RADIO HEAD UNIT REMOVED UNTIL I CAN RESOLVE THIS WITH FORD. IT IS A SERIOUS SAFETY ISSUE. *TR
Electrical system, Engine, Fuel/propulsion system, Jan 5, 2017
WHILE DRIVING I CAME TO A STOP SIGN AND AS I STARTED TO LET OUT THE CLUTCH AND MOVING ROUGHLY 10 MPH MY CAR ENGINE COMPLETELY SHUT OFF AND POWER STEERING WAS LOST. INTERIOR LIGHTS WERE STILL FUNCTIONAL BUT WHEN I WENT TO START UP THE CAR AGAIN IT WOULD NOT TURN OVER. THIS IS A MANUAL TRANSMISSION BUT NOTHING WAS WORKING TO GET IT STARTED AGAIN. THIS TO ME IS UNACCEPTABLE FLAW IN THE SYSTEM THAT PUT ME AT RISK OF CAUSING AN ACCIDENT. BEING STUCK IN THE MIDDLE OF AN INTERSECTION AND WITHOUT POWER TO THE ENGINE. I AM FORTUNATE ENOUGH THAT I WAS ON SIDE STREETS AND NOT ON A HIGHWAY AS THIS ISSUE COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK IT TO A GARAGE TO GET IT FIXED AND THEY TOLD ME THAT MY MODEL WAS NOT UNDER RECALL. DOING SOME RESEARCH FOUND FORDS RECALL 14S17-S1 FOR THE FORD FOCUS ST SAME YEAR (2013) AS MINE WITH THE EXACT PROBLEM MY CAR HAD. THE GARAGE THAT I AM RECEIVING THE REPAIRS AT TOLD ME THEY FOUND 5 WIRES THAT WERE SEVERED AND WAS PART OF THE PROBLEM. I HAVE YET TO GET THE FULL DIAGNOSTICS FROM THE GARAGE BUT WILL BE ADDING THE DOCUMENT TO THE REPORT ONCE THIS HAS BEEN RESOLVED AND ALL ISSUES ARE MADE AWARE. *TR
Electrical system, Jan 5, 2017
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTED TO USE THE HORN, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Electrical system, Jan 4, 2017
CAR HAS STALLED WHILE DRIVING NOW 5 TIMES IN 9 DAYS. THE FIRST TIME DRIVING FROM DENVER TO CASPER, I WASN'T TOO FAR FROM HOME THE STEERING ASSIST SERVICE NEEDED WARNING CAME ON, AND ABOUT 5 MILES LATER I RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING, IMMEDIATELY FOLLOWED BY AN ENGINE SERVICE NOW WARNING AND I COMPLETELY LOST POWER. IN TRYING TO RESTART THE VEHICLE, I HAD ALL MY LIGHTS AND EVERYTHING (INCLUDING WARNINGS), BUT NO CRANK. WHEN A NICE PERSON ASKED TO PUSH ME TO THE SHOULDER AT LEAST OUT OF THE TURN LANE WHILE WAITING FOR A TOW TRUCK. THE CAR STARTED RIGHT UP. TOWED THE CAR STILL TO A FORD DEALERSHIP, WHERE I WAS TOLD NOTHING WAS FOUND AND THEY COULDN'T REPLICATE THE PROBLEM. 7 DAYS LATER. AND ABOUT 250 MILES FROM HOME ON THE INTERSTATE. THE SAME THING HAPPENED. THE CAR STARTED ABOUT AN HOUR LATER AFTER THE TOW TRUCK DRIVER ARRIVED TO HELP. WAS ABLE TO DRIVE THE CAR HOME, AND AGAIN THE FOLLOWING DAY THE FOLD DEALERSHIP TOLD ME JUST COMMUNICATION CODES ON THE COMPUTER AND UNSURE WHAT THE ISSUE IS. TODAY, THE CAR DID THE SAME THING 3 MORE TIMES IN THE SPAN OF 2 HOURS. ONCE I WAS STOPPING IN THE RIGHT THROUGH LANE AT A STOP LIGHT WITH MY DAUGHTER IN THE CAR WHEN IT STALLED OUT. NOTICED THIS TIME EVEN THOUGH I HAD THE CAR IN PARK THE DASH READ IT WAS IN DRIVE. HAD THE ECM ON THE TRANSMISSION REPLACED ALREADY IN SEPTEMBER. RIGHT NOW IT IS BACK A THE DEALERSHIP AS I DO NOT TRUST THIS CAR WITH ME IN IT, LET ALONE MY 2 LITTLE GIRLS. *TR
Electrical system, Structure, Fuel/propulsion system, Dec 31, 2016, fire
AT APPROXIMATELY 2:30 AM THIS MORNING 12/31/16, OUR FORD FOCUS BURST INTO FLAMES WHILE STATIONARY IN A PARKING LOT. THANK GOD WE AND OUR 11 MONTH OLD WERE NOT IN THE CAR AT THE TIME. WE HAVE HAD THIS CAR INTO THE SHOP AT LEAST TWICE FOR TRANSMISSION PROBLEMS THEN OUR ENTIRE MULTI INFORMATION SCREEN INCLUDING RADIO QUIT WORKING, THEY REFUSED TO FIX BECAUSE WE WERE OUT OF WARRANTY. WE HAVE BARELY HAD THIS CAR FOR ONE YEAR AND HAVE HAD NOTHING BUT PROBLEMS. NOW WE HAVE NO CAR BECAUSE IT IS TOTALED FROM THE FIRE. THE POLICE BASED ON INITIAL INVESTIGATION SAID IT WAS AN ELECTRICAL FIRE. I HAVE SEEN ANOTHER 2013 FORD FOCUS CATCH FIRE IN AUSTRALIA AND OTHER PLACES. I WOULD LIKE THIS TO BE INVESTIGATED SO THIS DOES NOT HAPPEN TO OTHER PEOPLE.
Power train, Electrical system, Structure, Dec 19, 2016
THE FUSE THAT CONTROLS THE INSTRUMENT PANEL IN FRONT OF THE STEERING WHEEL WILL NOT STAY IN. IT DOES NOT "BLOW" AND WHEN THIS HAPPENS YOU HAVE NO SPEEDOMETER,HEAT OR GAS GAUGE,TURN SIGNALS, ECT. I BELIEVE THIS TO BE A VALID SAFETY ISSUE. WHEN THIS FUSE DOES NOT ALLOW THE CURRENT TO GET TO THE INSTRUMENT CLUSTER THEN THE MPG READOUT RETURNS TO 30.7 IN LIEU OF WHAT WAS BEING SHOWN AT THE TIME OF THE FAILURE. ANYTIME YOUR SIGNAL LIGHTS WILL NOT WORK THAT IS A RECALLABLE SITUATION. I BELIEV FOMOCO KNOWS ABOUT THIS. ALSO THE STICKER ON THE DOOR JAMB IN REGARDS TO TIRE PRESSURE READS 30 PSI. RIGHT NOW I HAVE 30 PSI IN MY TIRES AND THE "LOW TIRE" LIGHT IS CONSTANTLY ON.WHEN I CONTACTED MY DEALER HE SAID TO PUT 35 PSI IN EACH TIRE TO ELIMINATE THE PROBLEM. IF THE TIRE MANUFACTURERS WANTED MORE THAN 30PSI IN THEIR TIRES THEN WHY DOES THE DOOR STICKER NOT SAY SO AND ALSO THE TIRE BOOKLET.
Power train, Electrical system, Dec 19, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND THEN STALLED WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Power train, Electrical system, Nov 30, 2016
VEHICLE DOES NOT START WITH WARNING PARKING AID FAULT. AFTER SEVERAL ATTEMPTS, IT STARTS BUT THEN STOPS. VEHICLE SHUDDERS FROM START, GEARS MAKE NOISES AND DOWN SHIFTS UNEXPECTEDLY.
Electrical system, Structure, Other or unspecified, Nov 29, 2016
I HAVE HAD MY PRE-OWNED VEHICLE FOR 1 1/2 YEARS AND HAVE HAD CONTINUOUS ISSUES WITH MY TRUNK POPPING OPEN RANDOMLY. IT OPENS ANYWHERE AND AT RANDOM TIMES. I'VE HAD IT OPEN WHILE DRIVING DOWN THE INTERSTATE, WHICH IS A HUGE SAFETY HAZARD, POTENTIALLY HAVING THINGS FROM TRUNK FLY OUT AND HIT ANOTHER MOTORIST. IT HAS BEEN LOOKED AT TWICE BY BAXTER FORD IN OMAHA, NE. THEY CAN NEVER SEEM TO FIND THE ISSUE OR HAVE IT "DUPLICATE" ON THEIR TIME. THIS DEFINITELY SOUNDS LIKE A MANUFACTURER DEFECT. *TR
Electrical system, Engine, Oct 25, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS MISFIRE COMING FROM THE COIL PACK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ON SEVERAL OCCASIONS WHILE ACCELERATING, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Power train, Electrical system, Engine, Sep 28, 2016
TCM UPDATED 3 TIMES DIE TO CEL. 4TH CAR WOULDN'T START OR EVEN ENGINE TURN OVER. TOWED TO DEALER, AFTER 9 DAYS NEW TCM PLACED IN CAR. BACK AT DEALER FOR ANOTHER 7 DAYS. CAR DRIVING SLUGGISH AND ONLY GETTING 20MPG. FORD DEALER CLAIMS NOTHING WRONG. CAR FEELS LIKE A PICKUP TRUCK.
Electrical system, Other or unspecified, Fuel/propulsion system, Sep 20, 2016
MANY PROBLEMS WITH THIS FORD FOCUS.1ST PROBLEM I HAD WAS A YEAR AFTER I BOUGHT THE VEHICLE THE FUEL PUMP WAS LEAKING.I NOTICE BECAUSE MY CAR WAS PARKED AND IT SMELLED LIKE GASOLINE INSIDE THE VEHICLE.2ND INCIDENT HAPPENED A YEAR LATER. I WAS DRIVING HOME FROM WORK WHEN CAR JUST SHUT OFF ON THE ROAD. I WAS SO SCARED.I WAS IN NOTION BARELY MOVE TO THE SIDE OF THE ROAD ON RT 50.THAT WAS SO SCARY I COULD HAVE DIED.I HAD TO TOW THE CAR TO GET SERVICED AT SHEEHY FORD. THEY GAVE ME THE CAR BACK AGAIN AND IT HAPPENED AGAIN ON THE ROAD ON MY WAY TO WORK. AT THAT TIME I TOWED IT AGAIN BUT TO KOONS FALLS CHURCH.LOOKED AT THE VEHICLE AND DIDN'T FIND ANYTHING EITHER UNTIL I GOT UPSET AND THEY TOLD ME TO GO FOR A TEST DRIVE WITH THE MECHANIC AND IT HAPPENED WHILE ON THE TEST DRIVE. THE MECHANIC STATED TO KEEP THE CAR RUNNING SO HE CAN PLUG IN THE MACHINE THAT READS THE PROBLEMS ON THE VEHICLE. HE ALSO STATED THAT ONCE YOU TURN OF THE CAR AND YOU TURN IT BACK ON THAT IT WOULD RESET IT SELF AND THAT'S WHY THEY DIDN'T KNOW THAT TCM OR TMC CONTROL NEEDED TO BE REPLACED. THIS WAS VERY SCARY FOR ME.NOW FOR THE PASSED 3 WEEKS I HAVE BEEN DEALING WITH A STATIC /POPPING NOISE /SOUND THAT COMES FROM THE VEHICLE WHEN I'M DRIVING & WHEN THE VEHICLE IS PARKED, THE KEY IS OUT THE IGNITION.I TOOK IT TO SHEEHY SINCE THAT'S WHERE I BOUGHT THE VEHICLE. THEY PROVIDE THE WORST SERVICE ON THE VEHICLE. BCUZ THEY HAD MY CAR FOR 4 DAYS AND DIDN'T PROVIDE ME WITH A LOANER AND HAD THE AUDACITY TO TELL ME THAT THE MASTER TECH WAS ON VACATION AND I WOULD HAVE TO WAIT STILL WITH NO LOANER VEHICLE.THE RADIO IS COMPLETELY OFF AND THEY WANT ME TO PAY OUT OF POCKET TO FIX IT.IT HAS JUST GIVEN ME PROBLEM AFTER PROBLEM IS MANUFACTURED PROBLEMS.I HAD SO MANY SAFETY ISSUES THAT SCARED ME.CAR SHUTTING OFF ON THE ROAD AND NOW MAKING LOUD POPPING/ STATIC NOISE WHERE I THOUGHT I MIGHT BE ELECTROCUTED.
Electrical system, Other or unspecified, Aug 27, 2016
I WAS TRYING TO TRADE IN MY CAR AND WHEN I CAME OUTSIDE TO START IT UP IT WOULDN'T DO ANYTHING AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. IN ADDITION, I HAVE ALWAYS EXPERIENCED IDOLING AND JERKING WHEN TAKING OFF WHICH SEEMS LIKE TRANSMISSION PROBLEMS BECAUSE I HAVE HAD EXPERIENCE WITH THAT ISSUE. CURRENTLY STILL HAVE THE SAME ISSUES JERKING AND IDOLING WHEN TAKING OFF. WHEN MY CAR EXPERIENCED THE ELECTRIC PROBLEM WAS IN 2015 AND IT HAD ABOUT 30 TO 40,000 MILES ON IT BUT THE JERKING AND IDOLING HAVE ALWAYS OCCURRED AND I CHECKED THE RECALL BEFORE AND THEY TOLD ME THERE WASN'T A RECALL.
Power train, Electrical system, Aug 22, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE, SURGED FORWARD, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Electrical system, Aug 11, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED AND THE "PULL OVER" WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UNKNOWN SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON APPROXIMATELY FOUR OTHER OCCASIONS AND WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 09/20/16*LJ *TR
Electrical system, Vehicle speed control, Aug 2, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. UPON REFUELING THE VEHICLE, WHEN MAKING A STOP OR A TURN, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WERE UNABLE TO FIND A SIGNAL OR DTC TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Electrical system, Aug 1, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY CABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000.
Electrical system, Engine, Aug 1, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) AND WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Power train, Electrical system, Electronic stability control (ESC), Jul 30, 2016
THE CAR HAS JERKED, SHUTTERED, AND SHOOK FROM ALMOST THE DAY I BOUGHT IT, I HAVE BATTLED THESE ISSUES FROM THE VERY BEGINNING. IT WON'T ACCELERATE FOR A FEW SECONDS WHEN I PUSH ON THE GAS I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF IT. THE FLASHERS COME ON WHEN I UNLOCK MY DOOR, MY HORN DOESN'T WORK, MY DRIVER WINDOW DOESN'T WORK, I HAVE HAD THE CLUTCH REPLACED, THE CLUSTER WAS FRIED TWICE, AND THE CONTROL MODULE HAS BEEN REPLACED. THEN DRIVING ON THE FREEWAY MY CAR ENGINE REVVED WAY UP AND THE RPMS WENT TO 7000 AND I LOST POWER TO ACCELERATE MY CAR. I WAS IN THE MIDDLE LANE WHEN I LOST THE POWER TO MY VEHICLE I PUT MY FLASHERS ON AND COASTED TO THE SIDE OF THE FREEWAY. THANKFULLY THE FREEWAY WASN'T BUSY. THE REVERSE ALSO WENT OUT ON MY CAR. THE CAR IS NOW IN THE SHOP FOR THE 6TH OR 7TH TIME FOR THE SAME ISSUES BUT IT IS NEVER FIXED.
Electrical system, Jul 27, 2016
I SHUT THE DRIVERS SIDE DOOR AND TOOK OFF DRIVING ON A CITY STREET WHEN THE DOOR AJAR CAME ON AND THE DRIVERS SIDE DOOR FLEW OPEN , I CAUGHT THE DOOR , BUT IT WILL NO LONGER LATCH SHUT .
Power train, Electrical system, Engine, Jul 8, 2016
2012 HATCHBACK FORD FOCUS AUTOMATIC THE VEHICLE STALLS WHENEVER ACCELERATED. IT FEELS AS IF THE COMPUTER SENDS THE SIGNAL TO MAINTAIN THE SPEED OR SPEED UP BUT THE TRANSMISSION CAN NOT KEEP UP WITH IT, THEREFORE IT STALLS. IT DOES IT WHEN I'M DRIVING ON THE CITY STREET AND ON THE HIGHWAY, THE SPEED DOES NOT RELATE TO WHEN IT OCCURS. IN ORDER WORDS, IF I AM DRIVING AT A CONSTANT SPEED FOR A LAPSE OF TIME IT WILL STILL STALL AND IF I NEED TO SPEED UP, FOR EXAMPLE WHEN MAKING A TURN ONTO A STREET IT WILL STALL OR WHEN MAKING A LANE CHANGE.
Steering, Power train, Electrical system, Jun 13, 2016
VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT HAVE PURCHASED THIS CAR.
Electrical system, Other or unspecified, May 3, 2016
TAKATA RECALL PURCHASED CAR TOOK TO DEALER A WEEK AFTER BECAUSE THE GEAR SHIFT WAS MAKING LOUD NOISE UPON REVERSE IN DRIVEWAY TWO WEEKS LATER I HEAD A LOUD POP AND IT BROKE ACCORDING TO THE DEALERSHIP THEY DID NOT FIX IT NOW MY LIGHTS WON'T TURN OFF IT SAYS MY TRUNK IS OPEN WHILE IT'S CLOSED AND MY DRIVER DOOR WILL NOT LOCK OR STAY CLOSED AND THE CAR MAKES NOISES AS IF THE KEY IS IN THE IGNITION AND IT'S NOT MY DOOR WILL NOT LOCK AND MY TRUNK WILL NOT OPEN WITH THE KEY.
Electrical system, May 3, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ON NINE SEPARATE OCCASIONS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/29/16*LJ
Power train, Electrical system, Other or unspecified, Apr 29, 2016
NEW DEALER MAINTAINED 2013 FOCUS TITANIUM FOCUS 6 MONTHS OLD ABOUT 18000 MILES HAD BAD WHEEL BEARING ON THE DRIVERS SIDE, AT 46000 TRANSMISSION WAS OVERHAULED DUE TO POOR SHIFTING,AT120000 CATALYTIC CONVERTER FAILED,AT136000 CAR DIED DUE TO BAD WIRING HARNESS AND FRIED SEVERAL SENSORS, AT 143000 TRANSMISSION CONTROL MODULE FAILED, AT 144000 THE TRANSMISSION MODULE FAILED AGAIN ON A 3 YEAR OLD CAR.