2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: power train
1,102 reports, newest first. Show all
Power train, Dec 30, 2018
THIS CAR SHUDDERS WHEN STARTING FROM A STOP. ESPECIALLY BAD GOING UP AN INCLINE
Power train, Dec 27, 2018
MY CAR START SHUTTERING ON ACCERALTION AND SHIFTING FUNNY. I DID SOME ONLINE RESEARCH AND A LOT OF PEOPLE SAID THERE WAS A RECALL ON THE CLUTCH. I CALLED FORD IMMEDIATELY FOR SCHEDULE FOR THE RECALL BUT THEY TOLD ME IT'S NOT LONGER A RECALL. I WAS UNDER THE IMPRESSION THAT RECALLS WERE GOOD FOR 10 YEARS AND ALSO THOUGHT THAT FORD HAD TO NOTIFY ME YET I NEVER EVEN KNEW ABOUT THE RECALL AND NOW I CANT SEEM TO GET IT FIXED. IS THAT RIGHT?
Power train, Dec 19, 2018
THE FOCUS DPS6 TRANSMISSION CONTINUOUSLY SHUDDERS AND STALLS WHEN DRIVING, ESPECIALLY WHEN STARTING OUT AND SHIFTING BETWEEN 1ST AND 2ND GEAR. AFTER ALL OF THE INCIDENCES I HAVE HEARD ABOUT THIS TRANSMISSION, I BELIEVE THERE SHOULD BE AN OFFICIAL RECALL THAT ALLOWS FOR REPAIRS OR REPLACEMENT OF THE TRANSMISSION.
Power train, Dec 19, 2018
TRANSMISSION STUTTERED, JERKED UPON RECEIPT OF OWNERSHIP. NORTHGATE FORD SERVICEMAN, UPON REPORT, ASSURED ME THE CAR WAS UNDER WARRANTY. TRANSMISSION BROKE AFTER THE WARRANTY AND I WAS STUCK WITH ALL THE COST OF REPAIR PLUS RENTAL CAR UNTIL THE FOTRD FOCUS WAS REPAIRED. I WILL ACCEPT NOTHING BUT A TOTAL REIMBURSEMENT OF MY COSTS FOR REPAIR AND CAR RENTAL.
Power train, Dec 17, 2018
THE POWERSHIFT TRANSMISSION IS DEFECTIVE, AS I HAVE HAD IT REPLACED MULTIPLE TIMES IN A CAR WITH ONLY 50,000 MILES. I HAD MY CLUTCH PACK REPLACED FOR SLIPPING AND SHUDDERING TWICE WITHIN A TWO MONTH/2,000 MILE PERIOD. INITIALLY THE PROBLEMS WENT AWAY, BUT THEY CAME BACK AND ARE WORSE NOW. THERE HAVE BEEN 2 INCIDENCES WHERE I WAS DRIVING AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR'S SCREEN SAID TO SERVICE THE TRANSMISSION; THE CAR WOULD NOT SHIFT GEARS SO I COULD NOT ACCELERATE. BOTH TIMES I WOULD TURN THE CAR OFF AND AFTER SITTING FOR A WHILE (OVERNIGHT), IT WOULD TURN BACK ON EVERYTHING WOULD BE NORMAL. THE TRANSMISSION SHUDDER HAPPENS WHEN I ACCELERATE FROM A STOP OR FROM A NEAR STOP, LIKE IN STOP AND GO TRAFFIC; THE CAR SHAKES AND ACCELERATION IS VERY UNEVEN. WHEN THE CAR IS FIRST STARTED IN COLD WEATHER, THE RPMS JUMP UP RAPIDLY WHEN I AM ACCELERATING FROM A STOP TO THE POINT WHERE THE TIRES SLIP AND SPIN, REGARDLESS OF HOW MUCH I PRESS THE GAS PEDAL. EXCLUDING THE ISSUE ABOVE, THE SHUDDER SEEMS TO OCCUR MORE FREQUENTLY THE LONGER THE CAR IS BEING DRIVEN, AND THE WARMER THE WEATHER IS. WHEN I AM DRIVING AND I PUSH THE GAS PEDAL TO ACCELERATE MORE (LIKE GOING INTO A ROUNDABOUT OR MERGING ONTO THE HIGHWAY) THE RPMS RISE UP VERY HIGH BUT THE CAR JUST COASTS AND DOES NOT ACCELERATE FOR SEVERAL SECONDS. SOMETIMES WHEN I AM AT A STOP, I WILL PUSH THE GAS PEDAL AND THE RPMS WILL RISE, BUT THE CAR WILL NOT ACCELERATE FOR A FEW SECONDS. THE ISSUES ARE SPORACTIC, AS THE CAR WILL BE FINE FOR A FEW DAYS AND THEN IT WILL BE ALMOST UNDRIVEABLE FOR A FEW DAYS.
Power train, Fuel/propulsion system, Dec 8, 2018
MY CAR IS MISSING/STUTTERING, THE FUEL GAUGE DOESN'T SHOW THE ACCURATE MILES TO EMPTY, AND MY CAR SHUTS OFF WHILE I'M DRIVING BOTH LOCALLY AND ON THE HIGHWAY. I'VE ALMOST BEEN IN TWO WRECKS BECAUSE THE CAR KEEPS SHUTTING OFF. WHEN I PUT GAS IN THE VEHICLE THE CAR WON'T IMMEDIATELY CRANK. I HAVE TO TRY TO CRANK IT ABOUT 3 TIMES BEFORE IT STARTS. MY CAR DOES A LOT OF THE SAME THINGS THAT ARE LISTED IN RECALL # 18V735.
Power train, Nov 14, 2018
WHEN ACCELERATING FROM A STOP SIGN/ LIGHT, THE CAR SHAKES VIOLENTLY. I'VE HAD THE CAR IN THE SHOP MULTIPLE TIMES WHERE THE INFORMATION ON THE BILL STATES "CLUTCH MISFIRE". THE FIX IS TEMPORARY, LASTING A MONTH OR TWO, AND THEN THE PROBLEM IS BACK. I'VE HAD THE CAR FOR TWO YEARS AND THIS HAS BEEN A REOCCURRING PROBLEM.
Power train, Nov 13, 2018
TRANSMISSION SLIPS IN FORWARD GEARS, WILL NOT STAY IN REVERSE.
Power train, Nov 12, 2018
VEHICLE AUTOMATIC TRANSMISSION FAILS TO SHIFT GEARS CAUSING STALL, SEVERE SHUDDER, INABILITY TO ACCELERATE THROUGH INTERSECTIONS AND ONTO HIGHWAY ON-RAMPS. DEALERS REFUSE WARRANTY SERVICE TO REPAIR CLUTCH ASSEMBLY. DEALERS ACKNOWLEDGE FAULT DUE TO PRECISELY SAME MECHANICAL PROBLEMS WITH 2012 FORD FOCUS MODELS THAT ARE SUBJECT TO RECALL, BUT FOR THIS 2013 MODEL DEALERS REQUIRE REPAIR COST OF $1,300 TO $1,600 FOR PARTS AND LABOR. VEHICLE HAS ONLY ABOUT 65,000 MILES. PROBLEM STARTED CIRCA 11/5/2018 AND PERSISTS INTERMITTENTLY. REVIEW OF FORD FOCUS BLOGS AND OWNER COMMENT WEBSITES INDICATE PROBLEM WELL-KNOWN AND UBIQUITOUS.
Power train, Electrical system, Fuel/propulsion system, Nov 3, 2018
WAS DRIVING TO WORK AND MY CAR WOULD NOT GO . THE RPMS WENT WAY HIGH AND I COULD NOT GO OVER 15 MILES PER HOUR IN MY CAR. ALSO MY AUTOMATIC CLUTCH WAS BAD AND MY STEREO ALSO HAS STOPPED WORKING.
Power train, Engine, Fuel/propulsion system, Oct 26, 2018
CAR SHUDDERS AT VARYING SEVERITIES--SOMETIMES MORE MILD THAN OTHERS, MOSTLY SEVERE OTHERWISE DURING ACCELRATION, AND VARIOUS MOMENTS WHILE DRIVING, AND DURING THE ENTIRE PROCESS OF TURNING. I HAVE BROUGHT MY VEHICLE TO GEORGE WALL FORD LINCOLN IN SHREWSBURY NJ TWICE FOR THIS SPECIFIC ISSUE. FIRST TIME THEY UPDATED A MODULE AND IT HELPED FOR ABOUT A WEEK. THEN THE PROBLEM RETURNED. SECOND TIME THEY HAD IT EVEN LONGER, AND UPON PICK UP I WAS TOLD THAT THE CAR WAS ACTING 'WITHIN SPEC', AND DOING 'WHAT IT IS DESIGNED TO DO,' SO NO FIX WAS MADE. CAR CONTINUES TO SHUDDER SEVERELY. TRANSMISSION IS TECHNICALLY MANUAL, DESPITE BEING AN AUTOMATIC, AND THE COMPUTER DOES THE SHIFTING. THAT IS WHAT I WAS TOLD. HOWEVER, IF THAT IS THE CASE, THEN THIS CAR DRIVES MANUAL TERRIBLY. I CONTACTED FORD CUSTOMER SUPPORT CHAT AND WAS TOLD I DO NOT QUALIFY FOR BUYBACK BECAUSE OF CAR'S AGE/MILEAGE. CARE IS UNDER 50K MILES, AND I BOUGHT THE CAR CERTIFIED PREOWNED NOVEMBER 2017, JUST UNDER A YEAR AGO. I WAS NOT INFORMED OF ANY RECALLS, OR THE TRANSMISSION'S BEHAVIOR UPON LOOKING, BUYING, AND PAYING FOR THE CAR IN FULL ALL IN ONE EVENING. I HAVE JUST SENT A LENGHTLY LETTER TO FORD CUSTOMER RELATIONSHIPS THIS WEEK. AWAITING RESPONSE. MAY FILE LEMON LAW IF SITUATION IS NOT HANDLED PROPERLY. I HAVE BEEN TOLD MY CAR'S ISSUE IS NOT SAFETY RELATED SO IT IS NOT DIRE, HOWEVER DURING INCLEMENT WEATHER, OR WHEN GOING THROUGH TURNS, OR SIMPLY STARTING MY CAR GENTLY AT LIGHTS HAS BECOME AN ISSUE, AND I HAVE NEARLY BEEN REAR ENDED MANY TIMES. EVENTUALLY I WILL NOT BE SO LUCKY AS TO ESCAPE YET ANOTHER NEAR-ACCIDENT. SOON, I CAN ONLY IMAGINE, I WILL MOST LIKELY HAVE A CAR COME CRASHING INTO MY REAR END BECAUSE OF FAILED AND SHUDDERING ACCELRATION DUE TO THE SHODDY TRANSMISSION CLUTCH SHUDDER.
Steering, Power train, Fuel/propulsion system, Oct 22, 2018
MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.
Power train, Oct 21, 2018
TRANSMISSION SHIFTING ISSUES. THIS TRANSMISSION STARTED ACTING UP AND STAYING IN FIRST GEAR TO LONG, AND THEN WHEN IT DOES FINALLY SHIFT, IT SKIPS GEARS AND GOES DIRECTLY INTO HIGH GEAR. THE VEHICLE ONLY HAS 77,356 MILES ON IT. RESEARCH INDICATES THAT THIS IS A KNOWN ONGOING ISSUE WITH THIS MODEL TRANSMISSION. WHAT ACTION DOES A CONSUMER HAVE WITH A VEHICLE THAT HAS KNOWN ISSUES? THERE HAS BEEN NO OFFICIAL RECALL ON THIS MODEL, ALTHOUGH THE ISSUE IS WELL KNOWN AMONG FOCUS OWNERS, AND A CLASS ACTION LAWSUIT HAS BEEN INITIATED.
Power train, Oct 14, 2018
I HAVE HAD MY FORD FOCUS IN EIGHT TIMES FOR A TRANSMISSION SHUDDER. THE FIX WORKS FOR SEVERAL MONTHS THEN REAPPEARS. IT IS A SAFETY ISSUE AS THE HESITATION HAPPENS UPON ACCELERATING AND MERGING ONTO HIGHWAY OR INTO TRAFFIC. I HAVE CONTACTED FORD CUSTOMER RELATIONS AND WAS BASICALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A INGLE PARENT THAT BOUGHT A BRAND NEW CAR SO I DID NOT HAVE TO WORRY ABOUT ISSUES AND SAFETY OF MY FAMILY. I NEVER GOT THE NEW CAR REASSURANCE AND WORRY THAT THIS SHUDDER WILL HAPPEN AT A TIME WHERE IT PUT US AND OTHERS IN DANGER.THE PO BOX ADDRESS ON THE WEBSITE IS ALSO INCORRECT
Power train, Oct 1, 2018
I HAVE HAD THIS CAR BACK TO THE DEALER SEVERAL TIMES. I BELIEVE ITS AT NUMBER 12 NOW. I'VE HAD THE TRANSMISSION CLUTCHES REPLACED 2 TIMES, PROGRAMMED SEVERAL TIMES AND THE DRIVER PREDICTOR COMPUTER TWO TIMES. THE DANGER OF THE PRODUCT STILL AFTER ALL THIS IS THAT WHEN I PULL ONTO THE ROAD IT JERKS, HESITATES AND AT TIMES LOSES POWER BEFORE SURGING FORWARD. IT CAN BE WHILE I'M STARTING OUT AT A RED LIGHT OR PULLING OUT ONTO MAIN 70 MILE AN HOUR HIGHWAY. AT ONE TIME WHEN DRIVER PREDICTOR WENT OUT, IT STALLED ON THE MAIN HIGHWAY AND I HAD TO DRIFT INTO THE PARKING LOT WITH A LOCKED UP STEERING WHEEL. I LIVE IN A SMALL COMMUNITY AND THERE ARE 3 OTHER RESIDENTS THAT HAVE HAD THE SAME PROBLEM. I TRANSPORT MY GRANDCHILDREN IN THIS AUTO AND I LACK CONFIDENCE EVERY TIME I PULL OUT. THIS IS AN EXTREME HAZARD AND FORD CAN'T SEEM TO FIX IT.
Steering, Power train, Sep 24, 2018
BOUGHT THIS CAR - HAD LESS THAN 2 YEARS AND THE TRANSMISSION FAILED TWICE. THE TRANSMISSION ISSUES WERE COVERED UNDER A RECALL. STEERING ASSIST FAULT/MALFUNCTION WAS HAPPENING. YOU'D SHUT THE CAR OFF AND TURN IT BACK ON AND IT WOULD FIX ITSELF. THE STEERING ASSIST FAULT COME ONE WHILE MY DAUGHTER WAS DRIVING AND SHE COULD NO LONGER STEER THE VEHICLE. THANK GOD SHE WASN'T INVOLVED IN A CAR ACCIDENT AND WAS CLOSE TO OUR HOUSE. THIS SEEMS TO BE A WELL-KNOWN DEFECT IN THE FORD CARS AND FORD IS OFFERING NO HELP TO FIX THE ISSUES. THEY ARE GOING TO GET SUED BECAUSE, SADLY, THIS DEFECT IS GOING TO END UP KILLING SOMEONE. THEY ARE LUCKY MY DAUGHTER WASN'T HURT. THIS STEERING ISSUE SHOULD BE RECALLED. LIVES ARE AT RISK AND NO ONE SEEMS TO CARE (ESPECIALLY FORD!). NOW FORD WANTS $2,500 TO FIX THIS DEFECT. I DON'T THINK SO! FORD WILL NOT GET ANOTHER RED CENT FROM ME, EVER! THEIR STEERING DEFECT COULD HAVE COST MY DAUGHTER HER LIFE! I'M READY FOR A CLASS ACTION LAWSUIT. I'M READY TO FIGHT! WHAT IS IT GOING TO TAKE TO GET THIS DEFECT RECALLED? AN INNOCENT LIFE, MAYBE TWO? WHAT? EVERYONE IS PUT ON NOTICE THAT THERE IS A SERIOUS MALFUNCTION WITH THIS CAR AND I KNOW FORD ALREADY KNOWS ABOUT IT. THEY'VE HAD ISSUES WITH STEERING IN THEIR OTHER VEHICLES THAT HAVE BEEN RECALLED AND THEY'VE HAD 100S+ (IF NOT MORE) OF COMPLAINTS WITH THIS VEHICLE IN PARTICULAR REGARDING THE STEERING. FORD TURNING A BLIND EYE IS COMPLETELY UNACCEPTABLE!
Power train, Sep 13, 2018
THE VEHICLE WAS IN MOTION, ON A HIGHWAY WHEN THE VEHICLE JUTTED. LATER, ON A COUNTRY ROAD THE TRANSMISSION FAILURE NOTIFICATION POPPED UP. WHEN SITTING IN A DRIVE THRU A HILL START ASSIST MODE NOT AVAILABLE NOTIFICATION POPPED UP AND THE VEHICLE WOULD NOT MOVE. IT WAS AS IF THE VEHICLE COULD NOT SWITCH GEARS. I HAD TO RESTART MY CAR FOR IT TO MOVE. THIS HAPPENED AGAIN WHEN I HAD TO STOP AGAIN AND I HAD TO TURN MY CAR OFF AND ON A COUPLE TIMES BEFORE I COULD GET MY CAR TO MOVE.
Power train, Electrical system, Tires, Engine, Sep 6, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH GOODYEAR VIVA 3 TIRES, SIZE: 215/55R16 (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH AND THE CHANGE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ILLUMINATED, INDICATING THAT THE VEHICLE WOULD SHUT OFF IN FIVE MINUTES DUE TO OVERHEATING. FURTHERMORE, WHILE DRIVING BETWEEN 50 TO 70 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8311) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND REPLACED AND THAT THE TIRES WERE BALD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 97,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Steering, Power train, Sep 5, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB
Power train, Aug 27, 2018
WHILE DRIVING ON HIGHWAY AT 65-70MPH, TRANSMISSION DOWNSHIFTED FROM 6TH GEAR TO 3RD THEN TO 1ST, FOLLOWED BY FREE SPUN IN NEUTRAL. VEHICLE WAS NEARLY HIT BY SEVERAL VEHICLES DUE TO EXTREME DECELERATION DURING RUSH HOUR TRAFFIC. LUCKILY WE WE ARE ABLE TO GET SAFELY OFF THE HIGHWAY WITHOUT BEING INJURED. VEHICLE EXPERIENCE WARNING INDICATORS FOR TRANSMISSION FAILURE, HILL START FAILURE, PARKING ASSIST FAILURE, AND SERVICE ENGINE SOON LIGHT. ATTEMPTED RESTART DID NOT CLEAR AND WARNINGS AND CAR WOULD NO LONGER SHIFT INTO ANY GEARS. VEHICLE WAS SUBSEQUENTLY TOWED TO NEAREST DEALER. THE TRANSMISSION HAS BEEN REPAIRED/SERVICED 3 PREVIOUS TIMES BY THE DEALER.
Power train, Engine, Aug 20, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Power train, Aug 17, 2018
I PULLED OUT INTO TRAFFIC AND MY TRANSMISSION STOPPED WORKING. COULDN'T EVEN PULL OFF THE ROAD. ENDED UP PUSHING IT TO THE SIDE OF THE ROAD AND THE POLICE CALLED A TOW TRUCK. TOW COST ME $140.00 TO HAVE IT TOWED TO A FORD GARAGE.
Power train, Vehicle speed control, Aug 17, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IN MOTION, IT SHUTTERED EXTENSIVELY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND SLOWED DOWN WITH A DRASTIC REDUCTION IN SPEED NUMEROUS TIMES WITHOUT WARNING. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC 27616, 919-878-4884, (877) 659-2496) STATED THAT IT MAY TAKE A MONTH AND A WEEK BEFORE THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DIAGNOSIS WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT TO EITHER REPAIR THE VEHICLE OR TRADE IT IN BECAUSE THEY HAD LIMITED TECHNICIANS AVAILABLE. THE DEALER STATED THAT THEY MAY SERVICE THE VEHICLE WITH A WARRANTY EXTENSION. THE MANUFACTURER ISSUED 35 TSBS ON THE POWER TRAIN AND 2 TSBS ON THE VEHICLE SPEED CONTROL. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), WHICH AFFECTED THE 2012 TO 2016 MODELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED FOR THE DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Aug 9, 2018
I HAVE A 2013 FORD FOCUS SE HATCHBACK AND AS I WAS GETTING GAS YESTERDAY ( 8/8/2018) AFTER I COMPLETED PUTTING GAS IN MY CAR AND GO TO START THE CAR UP IT STARTED BEEPING AND THEN I GOT A MESSAGE THAT SAID TRANSMISSION FAULT SERVICE NOW. SO I TOOK IT TO MY HOUSE AND NOTICED AS I WAS DRIVING THE CAR THAT IT DIDN'T WANT TO SHIFT AS IT NORMALLY WOULD AND IT WAS MAKING A HORRIBLE GRINDING AND HUMMING SOUND COMING FROM THE FRONT LEFT SIDE OF THE CAR AS WELL AS FROM UNDERNEATH THE DRIVER SEAT AREA. UNTIL YESTERDAY THE CAR HAS NEVER MADE THAT SOUND BEFORE AND I HAVE OWNED THIS CAR FOR 1 YEAR AND THIS IS THE FIRST PROBLEM THAT I HAVE HAD OTHER THAN NORMAL WARE AND TEAR. I ALSO GOT TO LOOKING AND IT SEEMS THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR MODEL OF CAR. FROM MY UNDERSTANDING IT IS A ISSUE WITH THE POWERSHIFT THAT FORD HAS BEEN USING AND IT CAN CAUSE PEOPLE TO GO THRU ABOUT 3 TO 4 TRANSMISSIONS PER EVERY 3 TO 5 YEARS. I DO BELIEVE THAT THIS COULD BE A VERY DANGEROUS AND VERY HARMFUL MALFUNCTIONING THAT NEEDS TO BE LOOKED INTO.
Power train, Engine, Aug 7, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.