2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: power train
1,102 reports, newest first. Show all
Power train, Apr 22, 2016
TRANSMISSION CAUSES THE VEHICLE TO SHUTTER WHEN ACCELERATING FROM LOW SPEEDS. THE TRANSMISSION ALSO MAKES A GRINDING NOISE WITH VARYING PERFORMANCE IN GEAR SHIFTS AND ACCELERATION SPEED. THE ISSUE IS INTERMITTENT, MAKING THE PERFORMANCE OF THE VEHICLE DIFFICULT TO PREDICT . THIS CREATES A DANGEROUS SITUATION WHEN ACCELERATING FROM A STOP, E.G. WHEN PULLING THROUGH AN INTERSECTION FROM A STOP.
Steering, Power train, Apr 21, 2016
MY 2013 FORD FOCUS HAS 60K MILES OR LESS AND THE RACK AND PINION WENT OUT WHILE I WAS DRIVING AND OTHER THAN THAT I GOT THE CAR AT 36K MILES AND HAS HAD IT IN THE SHOP TWICE BECAUSE OF SHUTTERING IN BETWEEN GEARS WHICH IS SCARY SOMETIMES. NEEDLESS TO SAY THE SOFTWARE WAS UPDATED TWICE AND CLUTCH WAS REPLACED AND IT STILL SHUTTERS.
Power train, Apr 18, 2016
I PURCHASED A USED 2013 FORD FOCUS SE FROM CROSSROAD FORD FUQUAY VARINA ON NOVEMBER 2015. THE CAR WAS DISPLAYED ON CLEARANCE. (27000 MILES). I THOUGHT IT WOULD BE GOOD ON GAS FOR TRAVELS BACK AND FORTH TO WORK. YES, IT IS GOOD ON GAS. HOWEVER, THE TRANSMISSION STARTED SHUDDERING AND RATTLING AT 10 MPH LATE DECEMBER 2015. I CHANGED THE SPARK PLUGS AND IT SEEMED TO RUN BETTER. BY LATE JANUARY 2016, IT BEGIN TO SHUDDER/ RATTLE AGAIN. I REQUESTED ASISTANCE TWICE BY CHAT ON THE FORD WEBSITE BUT NO ONE CONTACTED ME. I FINALLY CALLED THE DEALER WHO CONFIRMED PROBLEMS WITH THE TCM, A NEED FOR COMPUTER REPROGRAMMING AND CLUTCH ISSUES. FORD DIAGNOSTIC CONFIRMED THAT IT NEEDED A NEW CLUTCH. IT IS ON BACK ORDER FOR 6 TO 8 WEEKS. I WAS TOLD TO CONTINUE DRIVING IT BUT THE ENGINE REVED UP ON 04/15/16 AT A SPEED OF 55MPH AND THE CHECK ENGINE LIGH CAME ON. SO I SCHEDULED A SERVICE VISIT..TODAY ( 04/18/16) I WAS TOLD THAT THE ENGINE LIGHT WAS RELATED TO THE CLUTCH ISSUE. ADDITIONALLY, I WAS TOLD THAT CYCLINDER ONE WAS MISFIRING AND I NEED A NEW COIL PACK. I HAVE A 2007 FORD FUSION SEL (234,00 MILES), IT HAS BEEN THE MOST RELIABLE CAR. NO PROBLEMS WITH THE TRANSMISSON ON THE FUSION. WHAT HAPPENED WITH THE FOCUS? I FIND IT APPALLING THAT A 44,000 MILE VEHICLE COULD HAVE SO MANY PROBLEMS. I FEEL THAT THE FORD LOCATION IN FUQUAY VARINA, NC KNOWINGLY SOLD THIS CAR TO ME WITH KNOWLEDGE OF THE DEFECTS. THERE ARE SO MANY COMPLAINTS BY NUMEROUS CUSTOMERS ABOUT THE FOCUS. THE DUAL CLUTCH TRANSMISSION (DCT) IS NOT RELIABLE. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02
Power train, Apr 9, 2016
THIS CAR HAS HAD PROBLEMS SINCE IT WAS PURCHASED IN MAY OF 2015. TRANSMISSION MAKES LOUD GRINDING NOISES, LOSS OF POWER, STALLING, LOSS OF ACCELERATION. I HAVE HAD IT TO THE DEALER MULTIPLE TIMES TO ONLY BE TOLD WE'VE UPDATED THE TRANSMISSION AND IT SHOULD BE OK.....JUST DRIVE THE CAR, LET IT GET USED TO MY DRIVING AND IT WILL BE OK. NOT TRUE! NONE OF THIS HAS HELPED. THE LAST TIME IT WENT TO THE DEALER, IT HAD TO BE TOWED BECAUSE IT WOULDN'T START. THIS IS A HUGE SAFETY HAZARD AND FORD SHOULD BE HELD RESPONSIBLE. THEY SHOULD NOT BE ALLOWED TO KEEP SENDING CUSTOMERS ON THEIR WAY WITH VEHICLES THAT THEY KNOW ARE FAULTY.
Power train, Apr 9, 2016
THE CAR SHIFTS ROUGHLY FROM 1ST TO 2ND GEAR WHILE IN MOTION. IT SHUDDERS AND JERKS WHILE TRYING TO PULL OUT INTO TRAFFIC. IT ALSO HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. THE VEHICLE HAS BEEN BROUGHT INTO THE FORD DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THIS IS A TYPICAL PROBLEM FOR THIS CAR AND CAN NOT DO ANYTHING ABOUT IT. I BOUGHT THIS CAR FOR MY DAUGHTER WHO IS A NEW DRIVER, BASED ON ITS SAFETY RATING AND AFTER OWNING IT FOR ONLY A COUPLE OF MONTHS AM NOW FACED WITH THIS ISSUE. I FEEL THAT THIS IS NOW A SAFETY ISSUE SINCE IT AFFECTS ENTERING INTO TRAFFIC WITH A SHIFTING PROBLEM.
Power train, Apr 9, 2016
TRANSMISSION SHUDDER, ROUGH SHIFT, HESITATION, GRINDING NOISE ON ACCELERATION. UNSAFE TO DRIVE ON SLIPPERY ROAD CONDITIONS
Power train, Apr 6, 2016
TRANSMISSION JERKS AND HESITATES WHEN PULLING OUT SINCE THE DAY I BOUGHT IT 2 YRS AGO. TALKED TO THE DEALER AND WAS TOLD IT WAS NORMAL. HAD A COMPUTER UPDATE DONE AND STILL THE THE SAME. AS OF RECENTLY THE PROBLEM GOT WORSE. I WAS AT A RED LIGHT IN THE MIDDLE OF A BUSY INTERSECTION WHEN THE LIGHT CHANGED I PULLED OUT AND THEN THE TRANSMISSION WOULD NOT SHIFT AND I WAS STUCK SIDEWAYS IN THE MIDDLE OF THE INTERSECTION WITH ONCOMING TRAFFIC. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO GET OFF THE ROAD THEN IT DID THE SAME THING AGAIN. I AGAIN SHUT IT OFF AND LET IT SIT FOR ABOUT 15 MIN TRIED IT AND WAS ABLE TO MAKE IT BACK HOME. SINCE THEN IT HAS HAPPENED A FEW MORE TIMES WITH THE SAME RESULT. I HAVE RESEARCHED AND SEEN ALOT OF OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS AND FORD IS AWARE AND YET NOTHING . MY FACTORY WARRANTY HAS EXPIRED AND I CANNOT AFFORD REPAIR COSTS THAT ACCORDING TO REPORTS DOES NOT COMPLETELY FIX THE PROBLEM ANYWAY NOR CAN I AFFORD TO REPLACE THE CAR BECAUSE I OWE MORE THAN IT IS WORTH. ANY INFORMATION OR HELP WOULD BE GREATLY APPRECIATED.
Power train, Apr 6, 2016
WE HAD PROBLEMS WITH THE TRANSMISSION SINCE WE BOUGHT THE CAR ON 11/16/12. WE EXPERIENCE SUDDEN LURCHES FORWARD WHEN PRESSING ON THE GAS PEDAL, DELAYED ACCELERATION WHEN TAKING OF, SUDDEN LOSS OF FORWARD PROPULSION, TRANSMISSION SLIPPING, DELAYED GEAR ENGAGEMENT, HARD OR ERRATIC SHIFTS AND TRANSMISSION ENGAGEMENT FAILURE WHILE DRIVING. DUE TO ALL THESE PROBLEMS WE ONCE LOST CONTROL OF THE CAR WHILE DRIVING ON A CITY STREET AT 55 MILES PER HOUR AND HAD TO STOP ON THE SIDE OF THE ROAD. WE HAVE TAKEN THE CAR AT LEAST 8 TIMES TO GET SERVICED AND THE THE PROBLEM DOES NOT GET RESOLVED.
Power train, Mar 31, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED, STALLED, AND LOST POWER. THE FAILURE BEGAN IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED BY A LOCAL DEALER FOR THE TCM/PCM CONTROL MODULE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CLUTCH ASSEMBLY IN SEPTEMBER 2015. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER ELEVEN TIMES. THE DEALER CONTINUED TO REPROGRAM THE TCM AND THE PCM, STATING THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A CHARACTERISTIC OF THE TRANSMISSION. THE CONTACT WAS ADVISED TO PLACE 50 PERCENT PRESSURE ON THE ACCLERATOR PEDAL. THE FAILURE MILEAGE WAS 17,858.
Power train, Other or unspecified, Engine, Mar 30, 2016
TRANSMISSION DOES NOT SHIFT INTO GEARS AS IT SHOULD ,NO POWER GOING UP HILL.SOUNDS LIKE MOTOR GOING TO FALL OUT WHEN YOU PARK.THESE HAPPENS SEVERAL TIMES AND AT DIFFERENT PLACES
Power train, Mar 30, 2016
I PURCHASED THE CAR IN QUESTION USED FROM CARMAX IN BOYNTON BEACH, FLORIDA ON THE FIRST WEEK OF MARCH 2016. THE FORD FOCUS HAD APPROX. 29,200 MILES ON THE ODOMETER. DURING THE FIRST 200 MILES, I NOTICED THE CAR SHIFTING ROUGHLY FROM FIRST TO SECOND, AND SECOND TO THIRD GEARS. THE ERRATIC OPERATION WAS MOST NOTICEABLE WHEN THE ENGINE WAS WARM. WHEN ACCELERATING FROM A FULL STOP, THE VEHICLE WOULD SHUDDER AND JERK SOMETIMES. I TOOK THE CAR BACK TO CARMAX AFTER THREE DAYS OF SHIFTING PROBLEMS. REPRESENTATIVES OF CARMAX TOOK THE CAR TO AUTONATION FORD IN DELRAY BEACH, FLORIDA FOR INSPECTION AND DIAGNOSIS. THE DEALER CONFIRMED THERE WERE POWERTRAIN PROBLEMS. NOW, I HAVE BEEN ADVISED THAT THERE ARE FIELD SERVICE BULLETINS PERTAINING TO THE TRANSMISSION CONTROL MODULE, SHAFT SEAL, AND CLUTCHES. FORD HAS ADVISED ME THAT THE CLUTCHES NEED TO BE REPLACED AND ARE ON BACKORDER FOR AT LEAST 8 TO 10 WEEKS. IT IS LIKELY I WILL BE WITHOUT MY CAR FOR THREE MONTHS OR LONGER.
Power train, Mar 29, 2016
THE SO CALLED AUTOMATIC TRANSMISSION , SLIPS AND CHATTERS WHEN STARTING FROM A STOP. THE ISSUE IS WORST WHEN TRYING TO START FROM A STOP ON ANY INCLINED ROAD OR TRYING TO MAKE A TURN, THE CAR HAS BEEN REFLASHED IN FEB 2016 AS PER THE TSB, I WAS TOLD BY THE DEALERSHIP THAT I HAD TO DRIVE IT FOR A MIN OF 600 MILES BEFORE THEY WOULD RETEST IT, THE ISSUE IS IT IS WORSE AFTER THE REFLASH PROGRAMING OF THE TRANSMISSION CONTROL MODULE. I HAVE TIMES WHEN TRYING TO ACCELERATE , THAT THE DASH WARNING LAMPS COME ON AND BUZZERS GO OFF, THE CAR WON'T MOVE THEN BANG IT MOVES ,A TOTALLY UNSAFE CAR ,ESP.IN THE EYES OF A NOW RETIRED MASTER AUTO TECH WHO FIXED CARS FOR 45 YEARS.
Power train, Electrical system, Structure, Mar 22, 2016
DURING A ROAD TRIP WHILE ON A HIGHWAY ONRAMP GOING MOSTLY STRAIGHT AT GRADUAL ACCELERATION, EXPERIENCED COMPLETE FAILURE OF THE COMPUTER SYSTEM, BEGINNING WITH ERRATIC CHANGING OF GEARS ROCKING ME BACK AND FORTH IN MY SEAT, TO INFOTAINMENT DISPLAY SHUTDOWN, TO ENGINE STOPPING. HAD TO EXIT HIGHWAY AND 'REBOOT' THE SYSTEM TO CONTINUE TRAVELLING. AFTER INITIAL REPAIRS, STILL EXPERIENCED HARSH GEAR SHIFTS UP TO AND INCLUDING PRESENT DAY. GEAR SHIFTS COULD EASILY AFFECT THE CONTROL OF THE VEHICLE. TO MY UNDERSTANDING, THE FAULT IS HOW THE COMPUTER USES THE DUAL-CLUTCH SYSTEM TO SHIFT GEARS. I HAVE BEEN TOLD THAT AT TIMES, THE CAR DID NOT KNOW WHAT GEAR IT WAS IN. THERE HAVE BEEN MULTIPLE RECALLS REGARDING THESE ISSUES WITH THIS AND OTHER FORD MODELS WITH THIS CLUTCH SYSTEM. THERE ARE OTHER WORK REPORTS, BUT I WAS UNABLE TO FIT THEM WITHIN YOUR UPLOAD LIMITATIONS.
Power train, Fuel/propulsion system, Mar 17, 2016
I CAN'T START THE CAR OR IT RANDOMLY WILL NOT START. I LEAVE HEADING TO WORK EVERYTHING IS OK, CAR STARTS NO PROBLEM. WHEN I GET BACK INTO THE CAR AND TRY TO DRIVE HOME OR STORE. CAR WILL NOT START, DASHBOARD SAYS CAR IS IN PARK OR NEUTRAL. WHEN I TURN KEY TO THE ON POSITION, I MOVE THE GEAR SHIFT TO OTHER GEARS, STILL DASHBOARD SAYS IT'S IN PARK. MY T-MOBILE MORE THAN LIKELY WENT OUT BUT, THEY CAN'T REPLACE IT UNTIL MY CHECK ENGINE LIGHT COMES ON FOR THE CODES FOR MY TCM. IF THE PROBLEM FOR THE CAR IS KNOWN FOR HAVING BAD SEALS AND TCM, WHY NOT JUST REPLACE IT. THIS WILL BE THE 3 TIME I HAVE TAKING MY CAR BACK TO THE DEALER, AND THERE ONLY SOLUTION IS REPROGRAMMING THE CAR COMPUTER. I HAVE TAKEN IT TWICE THIS WEEK ALONE.
Power train, Mar 14, 2016
PURCHASED A USED 2013 FOCUS IN JANUARY OF 2014. DROVE FINE FOR THE FIRST 6 MONTH BUT SINCE THEN HAVE HAD IT IN THE DEALERSHIP 3 SEPARATE TIMES FOR TRANSMISSIONS ISSUES (IN UNDER 9 MONTHS) EACH TIME FORD CLAIMING IT FIXED THE ISSUE. NEW HARDWARE FORD IS CLAIMING TO HAVE PUT IN THE CAR IS FAILING AGAIN. LATEST FAILURE OCCURRED AT AN INTERSECTION WHERE I LOST THE ABILITY TO ACCELERATE COMPLETELY AND HAD TO GET OUT AND PUSH THE CAR WITH OTHER MOTORISTS TO SAFTEY. THE CAR THEN HAD TO BE TOWED TO THE DEALER. THIS NATURE OF THIS FAILURE IS GOING TO EVENTUALLY CAUSE SOME SERIOUS INJURIES AND CRASHES IF IT HASN'T ALREADY. GIVEN THE NUMBER OF COMPLAINTS I URGE THE NHTSA TO OPEN AN INVESTIGATION INTO THIS.
Power train, Mar 9, 2016
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD NOISE AND JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN.
Power train, Mar 4, 2016
HAVE HAD CAR IN FOR MULTIPLE TRANSMISSION ISSUE'S. DROPPED OFF TO DEALER WAS TOLD CLUTCH WAS BAD AND PART IS ON BACK ORDER.THIS WILL BE THE FOURTH CLUTCH INSTALLED HAVE TALKED TO FORD AND THE BBB NO HELP.THE CAR HAS LESS THAN 60,000 MILE BEEN THROUGH FOUR CLUTCHES AND TWO TCM'S. EVERY FOUR MONTH CAR AT DEALERSHIP GETTING TRANSMISSION WORK DONE.WITH ALL THE ISSUE'S OF THE CAR VALUE HAVE DECREASED VALUE . AND WILL GO UPSIDE DOWN IF TRYING TO GET RID OF MY LEMON. I WILL NEVER BUY FROM FORD AGAIN AND AM VERY DISAPPOINTED IN THERE HANDLING OF THE PROBLEMS.
Power train, Mar 3, 2016
TRANSMISSION SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND. IT ALSO SHUDDERS AT HIGHER SPEEDS, SOMETIMES VIOLENTLY. IT HAS BEEN IN FOR SERVICE TWICE IN LESS THAN A MONTH. THE FIRST TIME THEY UPDATED THE COMPUTER AND IT STILL SHUDDERED ON THE WAY HOME. THE SECOND TIME FORD REPORTED THAT THE VEHICLE "HAS THE LATEST CALIBRATION AND RPMS ARE WITHIN FORD SPEC AT THIS TIME."
Power train, Feb 20, 2016
I PURCHASED MY USED 2013 FORD FOCUS IN 2015 WITH NO NOTICE OF THE POTENTIAL CLUTCH/POWERSHIFT RECALL BY THE DEALER. IN DECEMBER I RECEIVED THE NOTICE OF RECALL AND BROUGHT IT TO A DEALER. THEY RAN THE SOFTWARE FIX. IT DID NOT FIX THE CLUTCH SHUDDER, HOWEVER THEY REMOVED THE OPEN RECALL OFF OF THE SAFERCAR.GOV SITE DESPITE MY RESERVATIONS. THE DEALER WAS UNCONCERNED, BUT TOLD ME IT WOULD TAKE AT LEAST 6-8 WEEKS TO GET A NEW CLUTCH AND THAT THAT SHOULD FIX THE PROBLEM. THE SHUDDER HAS GOTTEN SO BAD THAT THE CAR IS NEARLY UN-DRIVEABLE AND UNSAFE WHEN I DO DRIVE IT TO WORK. IT SHUDDERS AND WON'T UPSHIFT AND WON'T ACCELERATE WHICH IS VERY PROBLEMATIC WHEN ONE IS TRYING TO DRIVE IN TRAFFIC AND AVOID HURTING ONESELF, OTHER DRIVERS, OR PEDESTRIANS. I TOOK MY COMPLAINT TO FORD MOTOR COMPANY AS I WANTED A LOANER CAR OR SOMETHING UNTIL THEY COULD FIX MY CAR, HOWEVER THEY HAVE ONLY GIVEN ME A CASE NUMBER AND TOLD ME THAT THERE IS NOW NO ESTIMATED DATE TO GET A NEW CLUTCH FOR MY CAR. I AM NOW FORCED TO DRIVE AN UNSAFE CAR AS THEY ARE UNWILLING AND UNABLE TO FIX MY CAR OR FIND ANOTHER SOLUTION FOR ME.
Power train, Electrical system, Feb 18, 2016
FORD FOCUS PURCHASED IN 2013. TRANSMISSION IN FOR REPAIRS TOTAL OF FIVE TIMES. TWO OF THOSE FIVE TIMES, VEHICLE HAD TO BE TOWED BACK TO DEALER. FIRST TOW: VEHICLE STARTED SHUDDERING VIOLENTLY WHILE GOING 70 MPH ON EXPRESSWAY," TRANSMISSION FAULT" LIGHT CAME ON, (TWO CHILDREN IN THE CAR UNDER THE AGE OF 9 AS WELL), TURNED HAZARDS ON AND COASTED OFF ONTO A NEARBY EXIT AND WAITED FOR TOW TRUCK. SECOND TOW: VEHICLE STOPPED, SHUDDERED WHILE EXITING EXPRESSWAY, WARNING SYSTEM CAME ON "TRANSMISSION FAULT: SERVICE NOW". BOTH TIMES VEHICLE LOST POWER, COULD NOT ENGAGE INTO GEAR. HIGH TRAFFIC AREA ON EXPRESSWAYS, LUCKILY WAS NOT INJURED. NON-TOW REPAIRS: TRANSMISSION SHUDDERS VIOLENTLY, HAS DIFFICULTY SWITCHING OUT OF FIRST OR SECOND GEARS, ABLE TO DRIVE VEHICLE TO SHOP, WHERE IT IS SERVICED, BUT BEGINS TO HAVE ISSUES WITHIN SEVERAL MONTHS OF REPAIRS EACH TIMES, REPEAT OF THE SAME ISSUES. THIS IS AN EXTREMELY UNRELIABLE AND DANGEROUS VEHICLE THAT LOSES POWER AND HAS ISSUES WITH THE TRANSMISSION LOCKING UP/FAILING AT ANY GIVEN MOMENT, DESPITE MULTIPLE REPAIRS AND CLUTCH REPLACEMENTS BY A CERTIFIED FORD DEALER. THIS VEHICLE NEEDS TO BE SERIOUSLY REEVALUATED FOR SAFETY.
Power train, Feb 14, 2016
ON DECEMBER 26, 2015 I BOUGHT MY DAUGHTER A USED 2013 FOCUS FOUR DOOR SEDAN WITH 46882 MILES FROM A LOCAL DEALERSHIP IN ANNAPOLIS, MARYLAND. THE CAR DROVE VERY NICE WITH NO OBVIOUS PROBLEMS. IN EARLY FEBRUARY THIS YEAR MY DAUGHTER NOTICED THAT THE TRANSMISSION MADE A LOUD RATTLING, SHUTTERING NOISE FROM A STOP. IT NOW HAPPENS FROM PULLING FORWARD FROM EVERY STOP, LIKE FROM A STOP SIGN OR TRAFFIC LIGHT. THE CARS FEELS LIKE THERE IS NO POWER TO THE WHEELS AND WHEN THE TRANSMISSION CATCHES IT LUNGES FROWARD. THE TRANSMISSION FEELS LIKE IT IS SHIFTING BETWEEN FIRST AND SECOND GEAR AND VIBRATES BADLY. THE SYMPTOMS ARE GETTING WORSE AND NOW THE SYMPTOMS ARE WORSE AND IT HAPPENS ALMOST EVERY TIME YOU START FROM A STOP. IT IS ALSO WORSE IF YOU ARE ON AN INCLINE OR SLIGHT HILL ALTHOUGH THE SYMPTOMS CAN OCCUR ON A FLAT ROAD. THE SYMPTOMS ALSO OCCUR IN REVERSE. THE PROBLEM IS NOW HAPPENING ALMOST ALL THE TIME. THE CAR DOES NOT APPEAR SAFE TO DRIVE. THE CAR CURRENTLY HAS ONLY 49000 MILES. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW I CAN NOT LET HER DRIVE IT SINCE SHE COMMUTES 75 MILES A DAY. MY DAUGHTER NOW HAS TO USE HER MOM'S CAR AND SINCE I AM HANDICAPPED I CAN NOT DRIVE THE FOCUS SO MY WIFE HAS TO AND I FEEL SHE IS AT RISK OF INJURY OR WORSE. I AM OVER 50 YEARS OLD AND HAVE NEVER HAD A CAR DO THIS. I HAVE TALKED TO OTHER FOCUS OWNERS AND THEY ALL HAVE THE SAME PROBLEM. SOMEONE HAS TO DO SOMETHING TO FORD TO HAVE THEM FIX THE TRANSMISSIONS BEFORE A DEATH OCCURS. NOT ONLY DO THE DEALERSHIPS NOT KNOW HOW TO FIX THE PROBLEMS THEY ARE SAYING NOTHING IS WRONG. PLEASE HELP US CONSUMERS WHO HAVE BEEN THE VICTIMS OF FORDS NEW TRANSMISSION. FORD HAS NOT FIXED THIS PROBLEM WHICH WAS REPORTED IN 2012...IT IS NOW 2016!!!
Power train, Feb 10, 2016
THE CAR SHUDDERS - AND IS WORSENING AND WILL SOON BE INOPERABLE - VERY DANGEROUS. TOOK TO DEALER AND THEY SAID IT NEEDS A NEW CLUTCH BUT IT WOULD BE 3 MONTHS OR LONGER AS THEY ARE OUT OF STOCK. FORD ISSUED AN FSA AND THAT IS 14M01. DO THEY EXPECT ME NOT TO DRIVE THE CAR FOR 3 MONTHS.
Power train, Vehicle speed control, Electronic stability control (ESC), Feb 10, 2016
CAR MAKES NOISE. CAR SLUGGISH WHEN I GIVE GASOLINE. WENT TO DEALER ABOUT 5 TIMES BEFORE DEALER DECIDED I HAD TRANSMISSION PROBLEM. DEALER TOLD ME WOULD ONLY REPAIR TRANSMISSION. WAITED FOR PART. WENT BACK TO DEALER TO SAY CAR ALMOST STALLED. WAS APPLYING BRAKES AT THE TIME ON HIGHWAY. OUT OF CONCERN FOR CONDITION CAR WAS IN, HAD CAR ON CRUISE CONTROL TO LIMIT SUDDEN APPLICATION OF GAS OR BRAKE. WAS ON ROAD FOR ABOUT 20 MINUTES ON HIGHWAY. I WORRIED CAR WOULD STALL AND CAUSE ACCIDENT. DEALER LATER SAID MACHINE REVIEW OF MY CAR SAYS IT WAS DRIVABLE. ADVISED DEALER IF IT ALMOST STALLS, IT MAY STALL. DEALER SAID: I WILL HAVE TO WAIT FOR PART. IT HAS BEEN OVER 2 MONTHS, PART NOT AT DEALER. LATEST IS THAT FORD CORPORATION ADVISED ME PART WAS SENT 8 DAYS AGO. DEALER DOES NOT HAVE PART. LAST 3 DAYS DEALER DOES NOT CALL BACK AFTER I LEFT MESSAGES TO TELL ME STATUS OF PART. CAR IS UNSAFE TO DRIVE, NEED TO DRIVE LONG DISTANCE, BUT I DO NOT WANT TO RISK IT. WAITED FOR PART SINCE 12/6/2015. DANGEROUS HIGHWAY INCIDENT WAS 1/1/2016
Power train, Feb 5, 2016
I HAVE A 2013 FORD FOCUS AND HAD TO HAVE A TRANSMISSION MODULE REPLACEMENT DUE TO THE CAR INTERMITTENTLY, AND WITH INCREASING REGULARITY, REFUSING TO START. I WAS FORTUNATE ENOUGH TO BE IN A SAFE PARKING LOT WHEN THIS STARTED HAPPENING. IN THE DEAD OF WINTER THIS CAN BE A REAL PROBLEM, AND DEPENDING ON TRAFFIC CONDITIONS IT COULD HAVE BEEN A LOT WORSE. I AM MAINLY FILING THIS BECAUSE THE MECHANIC WHO FIXED MY CAR SAID THAT HE HAD TO GO PRETTY FAR AFIELD TO FIND A NEW MODULE BECAUSE THE AREA WAS (GASTON COUNTY, NC) WAS OUT OF THEM DUE TO THE FREQUENCY OF PROBLEMS WITH SIMILAR FORD MODELS.
Power train, Feb 2, 2016
I HAVE FORD FOCUS FOR 2 YEARS FROM THE FIRST WEEK ON DRIVING THERE IS VIBRATING FEELING AND GRINDING SOUNDS COMING FROM THE ENGINE. WHEN AM AT THE STOP LIGHT OR IN TRAFFIC WHEN MOVING HE VIBRATION FELT AS IF THE ENGINE IS GOING FALL OUT THE CAR. I TAKE IT TO THE DEALER TO HAVE A SERVICE DONE ON IT AND I WAS TOLD THAT THERE IS A RECALL ON THE TRANSMISSION MODULE PROGRAMMING. A DAY LATER THERE IS A POP UP ON MY DASHBOARD - TRANSMISSION FAULT AND ITS DRIVING TERRIBLY. HIGH COMPRESSION SOUND COMING FROM THE ENGINE AND IT SLOW DOWN COMPLETELY IN TRAFFIC. I THINK THIS IS AT RISK FOR AN ACCIDENT WHERE DRIVERS BEHIND ME AND MY SAFETY . FORD SHOULD REALLY CONSIDER THE RECALL ON THESE CARS