2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: power train
1,102 reports, newest first. Show all
Power train, Nov 5, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO MOVE FORWARD AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.
Power train, Nov 2, 2015
2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS SERVICED THREE TIMES, WITHIN THE PAST 16 MONTHS FOR TRANSMISSION SHUTTER PROBLEMS. *JB
Power train, Other or unspecified, Nov 2, 2015
THE WEATHERSTRIPPING CAME LOOSE ON THE PAAENGERSIDE REAR DOOR, THE DEALER SERVICE DEPT REGLUED IT BACK ON AND TOLD ME NOT TO OPEN THAT DOOR FOR 24 HRS. THIS I DID, BUT WHEN I PICKED MY WIFE UP AT THE DAYCARE AND SHE GOTMIN THE PAAS. SIDE FRONT THE WEATHERSTRIP CAME LOOSE AGAIN AND THE GLUE SMELL MADE ME SICK. ALSO I AM HAVING TRANSMISSION ISSUES SUCH AS SHUDDER STARTS,SLIPPING SHIFTS. I GOT INTO A ROW WITH THE PEOPLE AT THE DEALER,FRIENDSHIP FORD, BRISTOL,TN 37620 AND WAS TOLD BY THE OWNER NEVER TO COME ON HIS PROPERTY AGAIN OR I WILL BE ESCORTED OFF BY THE POLICE.
Power train, Oct 31, 2015
THE TRANSMISSION DISENGAGED WHILE GOING 60 MPH ON HIGHWAY. THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE WARNING (HILL START ASSIST NOT AVAILABLE). I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE FORD GARAGE, WHERE THEY REPLACE THE TCM. THIS WAS AFTER MANY TRANSMISSION REPROGRAMMINGS AND A CLUTCH REPLACEMENT BECAUSE OF THE SHUDDERING AND SHIFTING PROBLEMS.
Power train, Oct 29, 2015
I PURCHASED MY FORD FOCUS 2013 TITANIUM FROM ROYAL OAK FORD IN MICHIGAN, IT WAS MADE TO ORDER. ALL OF ITS REGULAR MAINTENANCE WAS PERFORMED AT A CERTIFIED FORD DEALERSHIP AND I TAKE VERY GOOD CARE OF IT. I HAVE HAD ISSUES WITH THE CLUTCH FROM THE START HOWEVER AND AM VERY CONCERNED ABOUT ITS RELIABILITY, AND MY SAFETY. AFTER MULTIPLE INSTANCES OF MY VEHICLE SLIPPING OUT OF GEAR DURING STEADY HIGHWAY DRIVING (RPM JUMP WITH LOSS OF VEHICLE SPEED) I TRIED TO EXPLAIN THE ISSUE TO RUSS MILNE FORD MULTIPLE TIMES BEING TOLD THAT IF I CAN'T REPLICATE IT FOR THEM THEN THEY CAN'T FIX IT. RUSS MILNE FORD FINALLY BELIEVED ME AFTER I PRODUCED A VIDEO OF IT HAPPENING. AFTER THE VIDEO, IN APRIL 2014 RUSS MILNE FORD REPROGRAMED THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, AND CLEANED THE CLUTCH. THE ODOMETER WAS AT 29,209 DURING THIS SERVICE. IN OCTOBER 2015 I WAS LEAVING A MEETING IN DETROIT, MI WHERE MY CAR SHUT OFF MID-COMMUTE IN THE MIDDLE OF A CROWDED INTERSECTION. I PUT IT IN PARK, AND TRIED TO RESTART MY VEHICLE BUT THE ENGINE DID NOT EVEN TURN. AFTER A FEW MORE ATTEMPTS I PUT IT INTO NEUTRAL AND WAS ABLE TO PUSH IT TO THE SIDE OF THE ROAD WITH THE HELP OF BYSTANDERS. I HAD MY CAR TOWED TO BOB MAXEY FORD WHERE AFTER EXPLAINING THE ISSUE TO A MECHANIC HE WAS ABLE TO GUESS WHAT THE ISSUE WAS AND SAID IT WAS COMMON ON THE FORD FOCUS. THEY KEPT IT OVER THE WEEKEND TO REPROGRAM THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, THE CLUTCH, AND A LEAKING BEARING. THE ODOMETER WAS AT 59,936 DURING THIS SERVICE. MY QUESTIONS TO FORD: IS THE NEW CLUTCH SITTING IN MY CAR ANY DIFFERENT FROM THE ORIGINAL? OR WILL THIS CLUTCH FAIL 30,000 MILES FROM NOW LIKE BEFORE? IF SO, WHEN ARE YOU GOING TO ADDRESS THIS ISSUE? WHAT IS YOUR CONFIDENCE IN THE FORD FOCUS TRANSMISSION?
Power train, Oct 23, 2015
WHEN STARTING TO ACCELERATE, OR DRIVING AND PRESS HARD ON THE ACCELERATOR, THE ENGINE MAY TAKE OFF AS EXPECTED, OR MAY SPUTTER, AND HESITATE, AND HAVE A JERKY ACCELERATION. I SOME INTERSECTION LEFT TURNS, I HAVE ALMOST GOTTEN INTO AN ACCIDENT DUE TO THIS PROBLEM. I HAVE LEARNED TO BE CAREFUL, AND ASSUME THE WORST, AND TO ALLOW PLENTY OF TIME TO MAKE THE TURN. THIS IS A VERY DANGEROUS SITUATION. I HAVE OWNED THIS CAR FOR ABOUT 3 YEARS, AND THIS HAS HAPPENED MANY TIMES THROUGH THE 3 YEARS. I HAVE TAKEN THE CAR TO A FORD DEALER 3-4 TIMES, AND THEY TELL ME THERE IS NOTHING WRONG - THE CARE IS WITHIN THE SPECS IT IS SUPPOSED TO BE WITHIN. NOTHING THEY CAN DO.
Power train, Oct 23, 2015
PURCHASED A NEW 13' FOCUS AND WITHIN THE FIRST COUPLE MONTHS IT STARTED MAKING THE GRINDING/SHUTTER WHEN SHIFTING. HAVE TAKEN THE CAR IN A TOTAL OF 3 DIFFERENT TIMES FOR SAME ISSUE. SINCE THE LAST TIME IT WAS TAKEN IN (10/07/2015) THE NOISE IS STILL PRESENT AND THE GEARS NOW SEEM TO BE SLIPPING WHEN THE CAR ATTEMPTS TO SHIFT AT ANYTHING OVER 3K RPM. DISCOVERED THE ISSUE TRYING TO MERGE ON TO THE HIGHWAY WHEN THE RPM'S WENT ABOVE 6K BUT THE CAR WOULD NOT SHIFT INTO ANY GEAR AS IF TRANSMISSION WAS/IS SLIPPING IN HIGH RPM'S.
Power train, Oct 21, 2015
I PURCHASED THE CAR ON 01/27/2013 WITH 25 MILES ON IT. ON 03/21/2013 I BROUGHT THE CAR BACK TO THE DEALERSHIP AT 904 MILES AND TOLD I THOUGHT THERE WAS AN ISSUE WITH THE AUTOMATIC TRANSMISSION BECAUSE IT WAS NOISY AND SHUDDERING WHEN CHANGING GEARS DURING ACCELERATION. THEY CHECKED IT AND SAID THEY "COULD NOT DUPLICATE CONCERN AT THIS TIME." IN SEPTEMBER 2014 I RECEIVED A LETTER ABOUT AN EXTENDED WARRANTY ON THE CLUTCH #14M01. 09/22/14-09/29/14 AT 10683 MILES DEALERSHIP DROVE AND AGREED THERE WAS TRANSMISSION SHUDDER AND NOISE. "INSTALLED NEW CLUTCH, SEALS AND HARDWARE." ON 10/22/14 AT 11311 MILES I BROUGHT THE CAR BACK BECAUSE THERE WAS STILL TRANSMISSION SHUDDER AND NOISE. THEY ADVISED ME TO "DRIVE BETWEEN 2000 TO 5000 MILES FOR PROPER CLUTCH BREAK-IN PERIOD." ON 08/17/15 AT 19158 MILES I BROUGHT THE CAR BACK WITH TRANSMISSION SHUDDER AND NOISE. THEY VERIFIED MY CONCERN STATING "RAW FAILED EVENT #2 333 EVENT 12 504 NO SIGNS OF TRANS LEAKS AT THIS MOMENT." NOTHING WAS DONE TO FIX THE PROBLEM. ON 09/21/15 AT 20143 MILES "EXCESSIVE SHUDDER UNDER ACCELERATION...RAW FAILED READING BOTTOM LEFT OF NO LEAKS AT THIS TIME SOP CLUTCH." I WAS TOLD THE NEW CLUTCH WAS BACK ORDERED AND DROVE MY CAR UNTIL 10/14/15 AT 20709 MILES THEY "REMOVED TRANSMISSION REPLACED BOTH INNER INPUT SHAFT SEALS HALF SHAFT SEALS REPLACED CLUTCH REINSTALLED TRANSMISSION RE PROGRAMMED TCM TEST DROVE OK." SINCE THEN THERE HAS BEEN SOME TRANSMISSION SHUDDER AND SOME NOISE, BUT NOT NEARLY AS LOUD AS BEFORE. IT HAS ONLY BEEN APPROXIMATELY TWO WEEKS SINCE LAST CLUTCH REPLACEMENT.
Power train, Oct 21, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT IT CONTINUED TO STALL INTERMITTENTLY. THE REMEDY DID NOT RESOLVE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200.
Power train, Oct 21, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUDDER AND MADE AN ABNORMAL NOISE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT PROVIDED.
Power train, Electrical system, Oct 20, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE VIBRATED EXCESSIVELY INTERMITTENTLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PREVIOUSLY OCCURRED IN 2014 AND THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FAILURE MILEAGE WAS 3,000.
Power train, Oct 17, 2015
PURCHASED FROM FORD DEALER IN LATE OCTOBER 2014. CAR HAD 29,530 MILES. TRANSMISSION PROBLEMS. CLUTCH REPLACED TCM REPROGRAMMED. CONTINUED TO EXPERIENCE TRANSMISSION PROBLEMS. JERKING, SHUDDERING, LURCHING AND SOMETIMES FAILURE TO MOVE UNLESS ACCELERATOR PRESSED SEVERAL TIMES. TCM REPROGRAMMED AGAIN AT 37,200 MILES. PROBLEMS STILL CONTINUE. CAR IS BACK IN SHOP AGAIN TWO WEEKS LATER (10/15/2015). PROBLEM DIAGNOSED AGAIN AS CLUTCH ISSUE. RECOMMENDED FIX IS CLUTCH REPLACEMENT AGAIN. CLUTCH IS ON BACK ORDER AND WILL TAKE 4 TO 6 WEEKS. FORD DOES NOT WANT TO PROVIDE LOANER OR RENTAL CAR. REASON THEY SAY IS IT IS SAFE TO DRIVE? CLEARLY WITH HOW THE TRANSMISSION IS PERFORMING, IT IS A SAFETY RISK. SOMEONE IS LIKELY TO GET SERIOUSLY HURT OR KILLED. LOOKING UP THIS PROBLEM ON THE INTERNET, I WAS OVERWHELMED WITH THE NUMBER OF COMPLAINTS, LEMON LAW FILINGS AND CLASS ACTION SUITS. WHEN IS THE GOVERNMENT GOING TO ACT BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED? I DO HAVE ALL THE ATTEMPTED REPAIR DOCUMENTS EXCEPT FOR CURRENT. CAR IS STILL AT THE DEALER....UPDATED 10/27/15*BF UPDATED 4/20/18*JB *CN
Power train, Electrical system, Oct 14, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT SEALER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THREE OTHER OCCASIONS WHERE THE SHAFT SEALER WAS REPLACED EACH TIME. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR AFTER THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,600.
Power train, Oct 14, 2015
VEHICLE NO LONGER MOVES FORWARD OR REVERSE. WAS PARKED IN A REST STOP. RESTARTED VEHICLE TO LEAVE AND IT DID NOT MOVE. CHECK ENGINE LIGHT CAME ON.
Power train, Oct 8, 2015
I HAVE A 2013 FOCUS WITH ABOUT 48,500 MILES. WHEN I ACCELERATE THE TRANSMISSION RATTLES AND SOMETIMES STUTTERS. IT HAS BEEN IN THE SHOP THREE TIMES IN THE PAST YEAR FOR THE SAME PROBLEM. FIRST TIME THE TECHNICIAN REPROGRAMMED THE COMPUTER, SECOND TIME REPLACED PARTS, THIRD TIME REPROGRAMMED THE COMPUTER. WITHIN A WEEK THE PROBLEM RESURFACED. THE SERVICE MANAGER STATES THAT I MUST WAIT 1,000 MILES BEFORE I CAN TAKE IT IN FOR REPAIR.
Power train, Oct 7, 2015
THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE CARS TRANSMISSION FAILED CAUSING THE CAR TO JERK VIOLENTLY WHILE MOMENTARILY LOSING CONTROL OF THE CAR AND RUNNING OFF THE ROAD.
Power train, Oct 7, 2015
VEHICLE SHUTTERS ON ACCELERATION. TRANSMISSION SLIPS AND CAR LOSES POWER. DEALER HAS REPROGRAMMED THE TRANSMISSION SOFTWARE NUMEROUS TIMES BUT VEHCILE CONTINUES TO EXHIBIT SAME PROBLEMS. DEALER REPLACED CLUTCHES IN TRANSMISSION A FEW MONTHS AGO. VEHICLE WORKED PROPERLY BUT HAS NOW BEEN IN THE DEALERS SHOP TWICE IN THE LAST TWO WEEKS WITH THE SAME TRANSMISSION PROBLEMS. THIS CAR IS DANGEROUS TO DRIVE.. ROUTINELY LOSES POWER WHEN TURNING INTO TRAFFIC OR MERGING INTO TRAFFICE!
Power train, Oct 6, 2015
THE VEHICLE LOST TRANSMISSION ENGAGEMENT (SHIFTED INTO NEUTRAL ON ITS OWN) WHILE TRYING TO ACCELERATE/CROSS THROUGH A BUSY INTERSECTION. THIS LEFT ME WITHOUT ANY POWER TO THE WHEELS AND NO WAY TO MOVE OUT OF THE PATH OF ON-COMING TRAFFIC. FORTUNATELY QUICKLY SHIFTING THE CAR INTO NEUTRAL AND THEN BACK INTO DRIVE FIXED THE PROBLEM AND I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION SAFELY. THIS PROBLEM HAS HAPPENED SEVERAL TIMES SO I DO NOT DARE LET MY TEENAGE DAUGHTER DRIVE THE CAR. THE VEHICLE ALSO SHAKES AND SHUDDERS WHILE ACCELERATING AT LOW SPEEDS. FORD IS OFFERING TWO "CUSTOMER SATISFACTION PROGRAMS" TO FIX THE PROBLEM. ONE IS 14M01 WHICH REPLACES FAULTY TRANSMISSION SEALS WHICH LEAK CAUSING FLUID CONTAMINATION TO THE CLUTCH. THE SECOND IS 14M02 WHICH REPLACES/REPROGRAMS THEIR FAULTY TCM (TRANSMISSION CONTROL MODULE). MY COMPLAINT IS THAT I HAVE A SALVAGE TITLE VEHICLE DUE TO COSMETIC DAMAGE TO BODY PANELS. AS SUCH, EVEN THOUGH FORD IS ACKNOWLEDGING THEIR TRANSMISSION SYSTEM IS FAULTY, THEY WON'T COVER THE COST TO REPAIR THEIR FAULTY TRANSMISSION SEALS AND CLUTCH (PROGRAM 14M01). THEY DID COVER THE COST FOR THE SECOND PROGRAM (14M02) AND REPLACED/REPROGRAMMED THE FAULTY TCM AT NO COST TO ME. BUT THIS IS A SAFETY ISSUE. I PERSONALLY HAVE BEEN IN VERY DANGEROUS SITUATIONS SEVERAL TIMES NOW BECAUSE OF THIS ISSUE. THIS SHOULD BE A SAFETY RECALL (NOT A "CUSTOMER SATISFACTION PROGRAM"). FORD HAS A FAULTY TRANSMISSION SYSTEM WHICH IS CAUSING DANGEROUS AND POTENTIALLY DEADLY SITUATIONS FOR DRIVERS. FORD HAS ACKNOWLEDGED THIS. SO, TO KEEP FORD FROM SAVING A FEW BUCKS AT THE EXPENSE OF SOMEONE'S LIFE, BOTH OF THESE "CUSTOMER SATISFACTION PROGRAMS" SHOULD BE CONVERTED TO WHAT THEY REALLY ARE, A SAFETY RECALL, SO THAT FORD CAN NOT EXCLUDE BRANDED TITLE VEHICLES.
Power train, Engine, Oct 5, 2015
I HAVE HAD MY CAR IN A FORD DEALERSHIP TO BE REPAIRED FIVE TIMES. TWO INVOLVING RECALLS ON MY TRANSMISSION, DUE TO SHUTTERING AND HESITATION TO SHIFT WHILE DRIVING. I BELIEVE THIS VEHICLE IS HIGHLY UNSAFE SINCE I NEVER KNOW IF MY CAR WILL BE ABLE TO ACCELERATE PROPERLY WHILE CHANGING LANES. THIS HAPPENS MAINLY IN THE CITY STREETS WHEN BEING IN FIRST OR SECOND GEAR.
Power train, Sep 30, 2015
TRANSMISSION SURGES DURING ACCELERATION AND DECELERATION. ALMOST LIKE INSUFFICIENT FUEL BEING RECEIVED BY ENGINE. DEALER STATED THAT THIS IS DUE TO FORD "POWERSHIFT" TRANSMISSION AND NOT FUEL LINE. CAUSES CONCERN FOR SAFETY AND FUTURE PERFORMANCE AFTER MORE MILEAGE. THIS HAS EXISTED SINCE PURCHAS OF VEHICLE IN MAY 2013 AND STILL EXISTS NOW AFTER 11000 MILES.
Power train, Engine, Sep 28, 2015
THE CAR MAKES HORRIBLE NOISES WHEN IN LOW A LOW SPEED. IT HESITATES. IT MAKES HORRIBLE CRUNCHING NOISES. IT HAS BEEN TO THE DEALER MANY TIMES. THEY ALWAYS SAY THAT THEY HEAR IT, BUT THAT IT IS NOT A PROBLEM. THE VEHICLE HAS STOPPED IN THE MIDDLE OF THE ROAD. NOW, IN SEPTEMBER 2015, I HAVE RECEIVED A SOFTWARE UPDATE PROGRAM 15B22 WHICH IS EXTENDING MY WARRANTY. FORD ALREADY AGREED TO EXTEND MY WARRANTY IN 2013 BECAUSE OF MY COMPLAINTS. HOWEVER, THAT DOCUMENTATION DOES NOT SHOW UP IN THE FORD OASIS SYSTEM, BUT MR. FORD'S OFFICE ASSURES ME THAT IF I SHOW THEM THE LETTER, IT WILL HONORED. I HAVE ALL OF THE BACK UP MATERIAL FROM 2013 INCLUDING PHONE LOGS. I BELIEVE THIS IS A SAFETY HAZARD THAT CAN ONLY BE CORRECTED WITH REPLACING THE ENTIRE TRANSMISSION AT NO COST TO THE CUSTOMER. I AM VERY AFRAID THE VEHICLE WILL STALL IN THE MIDDLE OF RUSHING TRAFFIC. IT HAS STALLED IN THE MIDDLE OF THE ROAD ALREADY. I MADE MR. FORD'S OFFICE AWARE OF THIS, ALSO. I WOULD NEVER PASS THIS CAR ONTO MY CHILD OR A RELATIVE, AND I WILL FEEL GUILTY WHEN I AM ABLE TO FINALLY TRADE IT IN AN BUY A NEW VEHICLE. THE CAR SHOULD NOT BE ON THE ROAD.
Power train, Sep 25, 2015
ON JULY 17, 2013, I BOUGHT A 2013 FORD FOCUS FROM THE FORD DEALER IN MY AREA. ON JULY 18, 2013, I TOOK THE CAR INTO THE FORD DEALER, BECAUSE AS I ACCELERATED FROM EVERY STOP, AND FROM SOME LEFT AND RIGHT TURNS, THE TRANSMISSION PRODUCED VERY LOUD GRINDING NOISES AS THE GEARS SHIFTED AND THE CAR WOULD JERK OR SHUDDER. AT THIS TIME THE TRANSMISSION WAS REPROGRAMMED PER TSB 14 0047. HAVING OWNED THE CAR FOR ONE DAY, IT WAS A SHOCKING REVELATION TO BE TOLD THAT THE CARS BEHAVIOR WAS TYPICAL FOR MY PARTICULAR MAKE AND MODEL. I WAS TOLD IT WAS NOT A SAFETY ISSUE AND THAT I COULD BRING IT BACK WHENEVER I FELT IT NECESSARY. ON SEPTEMBER 16, 2014, I TOOK THE CAR BACK TO THE FORD DEALER WITH THE SAME COMPLAINTS. THE WORK DONE AT THIS TIME AS WRITTEN ON THE INVOICE WAS AS FOLLOWS: PROGRAMMED PCM AND TCM ROAD TESTED RESET TRANSMISSION STRATEGY. I WAS REASSURED, YET AGAIN, THAT THESE CAR BEHAVIORS WERE CHARACTERISTIC OF THE 2013 FOCUS AND THAT I NEED NOT WORRY ABOUT SAFETY FOR MYSELF AND OTHERS. ALTHOUGH THE REPROGRAMMING MADE A POSITIVE DIFFERENCE, MY CAR HAS NEVER BEEN WITHOUT SOME GEAR GRINDING, SKIPPING, AND SHUDDERING ON ACCELERATION AND DURING SLOW L AND R TURNS. I HAVE NOT RETURNED FOR SERVICE BECAUSE I WAS ASSURED IT WAS NOT A SAFETY ISSUE. ESSENTIALLY, I LEARNED TO LIVE WITH IT. ON SEPTEMBER 22, 2015, I RECEIVED A LETTER FROM FORD MOTOR COMPANY NOTIFYING ME THEY WERE PROVIDING A SOFTWARE UPDATE PROGRAM 15B22 FOR THE TRANSMISSION CONTROL MODULE AND CUSTOMER SATISFACTION PROGRAM14M02. THE LANGUAGE IN THIS LETTER IS, QUITE FRANKLY, ALARMING, LEADING ME TO BELIEVE THAT THE TRANSMISSION IN THE 2013 FOCUS IS, IN FACT, A SERIOUS SAFETY ISSUE. I HAVE ALREADY SCHEDULED AN APPOINTMENT FOR THE UPDATE. PLEASE ADVISE ME OF FURTHER ACTION THAT CAN BE TAKEN.
Power train, Sep 25, 2015
I HAVE A 2013 FORD FOCUS AND TWICE WITHIN THE LAST 30 DAYS THE TRANSMISSION HAS MALFUNCTIONED AT HIGHWAY SPEEDS ALMOST CAUSING AN ACCIDENT BOTH TIMES. THE CLUTCH WILL ENGAGE WHICH WILL DISCONNECT THE ENGINE FROM THE DRIVE-SHAFT. YOU HAVE NO POWER TO MOVE FORWARD AND THE CAR STARTS TO SLOW DOWN RAPIDLY. I HAD TO MANEUVER THE CAR TO THE FAR RIGHT HAND SIDE OF THE ROAD BOTH TIMES. ONCE I HAD STOP, THE FOCUS WOULD WORK IN ONLY FIRST AND SECOND GEAR. IF YOU TRIED TO GET THE CAR TO GO INTO A HIGHER GEAR THE CLUTCH WOULD ENGAGE PREVENTING YOU TO MOVE FORWARD. THE FIRST TIME I HAD THE FOCUS REPAIRED, THE DEALERSHIP STATED THAT IT WAS A DEFECT IN THE SOFTWARE PROGRAM AND REPLACED THE ORIGINAL WITH A NEW SOFTWARE PROGRAM. UPON PICKING UP MY FOCUS AFTER THE FIRST REPAIRS, I ASKED THE FORD SERVICE REPRESENTATIVE, WILL THIS FIX THE PROBLEM? HE WOULD NOT TELL ME THE CAR WAS FIXED, ONLY THAT THE REPAIRS WERE MADE TO FORDS SPECIFICATIONS. LESS THAN 30 DAYS LATER WHILE TRAVELING HOME ON THE INTERSTATE AT HIGHWAY SPEEDS, MY FOCUSS TRANSMISSION ONCE AGAIN MALFUNCTIONED WITH THE CLUTCH ENGAGING CAUSING THE CAR TO SLOW DOWN. ONCE AGAIN I HAD TO PULL OVER TO THE RIGHT SIDE OF THE ROAD THROUGH THREE LANES OF RUSH HOUR TRAFFIC. THE SECOND TIME THE DEALER SHIP REPAIRED THE FOCUS; THEY STATED THAT THEY REPLACED THE COMPUTER AND THE SOFTWARE. WHEN I ASKED FOR THE SECOND TIME IS THE CAR IS FIXED, THEY WOULD NOT SAY THAT THE CARS TRANSMISSION WILL NOT MALFUNCTION AGAIN. WE I TOOK THE CAR BACK FOR THE SECOND TIME THE SERVICE REP INFORMED ME THAT THEIR DEALERSHIP HAD THREE OTHER FOCUSES THAT HAD TRANSMISSION FAILURES AND HAD THE SAME REPAIRS THAT MY FORD HAD THE FIRST TIME. THESE CARS ARE DEATH TRAPS AND FORD SHOULD HAVE A TOTAL RECALL ON THEM.
Power train, Sep 23, 2015
WHILE DRIVING MY 2013 FORD FOCUS ST MY MANUAL TRANSMISSION'S FOURTH GEAR FAILED AFTER I HEARD A CLUNKING SOUND COMING FROM THE TRANSMISSION DURING LIGHT ACCELERATION. THEN THREE DAYS LATER MY THIRD GEAR FAILED TO ENGAGE AS WELL. CURRENTLY I AM ON MY SECOND GETRAG SIX-SPEED TRANSMISSION AFTER MY FIRST ONE'S SECOND GEAR FAILED AT 19K MILES IN A SIMILAR FASHION.
Power train, Sep 22, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE TRAVELING 25 MPH, THE TRANSMISSION FELL OUT FROM UNDER THE VEHICLE WHICH CAUSED THE CONTACT TO STOP IMMEDIATELY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOUNT FAILED AND NEEDED TO BE RE-MOUNTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.