2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: other or unspecified
196 reports, newest first. Show all
Power train, Other or unspecified, Engine, Mar 30, 2016
TRANSMISSION DOES NOT SHIFT INTO GEARS AS IT SHOULD ,NO POWER GOING UP HILL.SOUNDS LIKE MOTOR GOING TO FALL OUT WHEN YOU PARK.THESE HAPPENS SEVERAL TIMES AND AT DIFFERENT PLACES
Power train, Other or unspecified, Nov 2, 2015
THE WEATHERSTRIPPING CAME LOOSE ON THE PAAENGERSIDE REAR DOOR, THE DEALER SERVICE DEPT REGLUED IT BACK ON AND TOLD ME NOT TO OPEN THAT DOOR FOR 24 HRS. THIS I DID, BUT WHEN I PICKED MY WIFE UP AT THE DAYCARE AND SHE GOTMIN THE PAAS. SIDE FRONT THE WEATHERSTRIP CAME LOOSE AGAIN AND THE GLUE SMELL MADE ME SICK. ALSO I AM HAVING TRANSMISSION ISSUES SUCH AS SHUDDER STARTS,SLIPPING SHIFTS. I GOT INTO A ROW WITH THE PEOPLE AT THE DEALER,FRIENDSHIP FORD, BRISTOL,TN 37620 AND WAS TOLD BY THE OWNER NEVER TO COME ON HIS PROPERTY AGAIN OR I WILL BE ESCORTED OFF BY THE POLICE.
Engine and engine cooling, Other or unspecified, Sep 23, 2015
CAR JERKS WHEN ACCELERATING. AFTER BEING STOPPED AND STEPPING ON THE GAS, CAR FEELS LIKE IT IS GOING TO STALL OUT TO THE POINT WHEN IT BEGINS TO MOVE AGAIN IT JERKS YOU BACK IN THE SEAT. MAKES A LOUD GRINDING NOISE UNDER THE HOOD. ALSO, WHEN TURNING THE KEY TO START THE VEHICLE, IT IS HESITANT TO START. CAR SHAKES AND DOES NOT DRIVE AT AN EVEN PACE UNLESS ON THE HIGHWAY AT OR ABOVE 40 MPH. BEEN TO THE DEALER NUMEROUS TIMES ABOUT THESE PROBLEMS, ALL TO WHICH THEY HAVE NO ANSWERS FOR.
Other or unspecified, Sep 22, 2015
THE TRANSMISSION ON THIS VEHICLE HAS LET GO FOUR TIMES. ONE OF THOSE INCIDENTS OCCURRED 24 HOURS AFTER THE MOST RECENT REPLACEMENT (LAST WEEK). THE CAR FAILS TO SHIFT, SLOWS DOWN OR STOPS WHILE DRIVING OR ROLLS WHILE THE CAR IS AT A COMPLETE STOP. THE CAR ALSO FAILS TO REACH SPEEDS QUICKLY AND REQUIRES A LOT OF PRESSURE AND FORCE TO GET THE CAR EVEN UP TO 30 MILES AN HOUR MAKING IT EXTREMELY DIFFICULT AND DANGEROUS WHILE DRIVING ON HIGHWAYS, ON-RAMPS AND EVEN GOING AFTER STOPPING AT A STOP SIGN OR STOP LIGHT.
Other or unspecified, Sep 14, 2015
THE SAME WEEK I PURCHASED MY NEW FORD FOCUS, THE TRANSMISSION STARTED TO SHUDDER UPON ACCELERATION BUT IT WASNT EVERY TIME I DROVE IT. IT WOULD DO IT FOR A DAY OR TWO THEN STOP FOR SEVERAL WEEKS OR EVEN MONTHS. THEN IT STARTED DOING IT EVERY TIME I DROVE IT.. I CONTACTED FORD, TOOK IT IN AND THEY TOLD ME THEY FIXED IT. IT APPEARED TO BE FIXED FOR A WHILE THEN STARTED DOING THE SAME THING AGAIN. ONCE AGAIN, I TOOK IT BACK TO FORD, WAS TOLD THEY WERE HAVING TRANSMISSION PROBLEMS WITH THAT YEAR AND ONCE AGAIN I WAS ASSURED IT WAS FIXED. I HAVE TAKEN IT BACK 4 OR 5 TIMES NOW FOR THE SAME PROBLEM AND EACH TIME HAVE BEEN TOLD FORD HAS FOUND A NEW WAY TO CORRECT THE PROBLEM. THE LAST TIME I HAD IT IN WAS AUGUST,7,2015. I WAS TOLD ONCE AGAIN THAT THERE WAS A NEW FIX FOR THE PROBLEM AND THAT IT WAS FIXED. WITHIN A COUPLE OF DAYS IT STARTED SHUDDERING AGAIN. ITS DOING JUST LIKE ALWAYS . STARTS OUT JUST EVERY NOW AND THEN AND THEN GETS TO BE CONSTANT. I HAVE NOTICED A DIFFERENT PROBLEM ALSO. SOMETIMES THE TRANSMISSION SEEMS TO WANT TO KEEP GOING WHEN I AM TRYING TO SLOW DOWN OR COME TO A STOP IT SEEMS TO STICK. ITS VERY SCARY. I AM ACTUALLY CONCERNED FOR MY SAFETY AT THIS POINT.
Other or unspecified, Sep 5, 2015
DRIVING TO WORK TO THE PENTAGON, WENT TO ACCELERATE AND THE VEHICLE SLIPPED THEN STUTTERED BEFORE MOVING UP A NOTCH. THE CHECK ENGINE LIGHT CAME ON. I BROUGHT IT INTO SERVICE. THEY LET ME KNOW THAT THIS IS A KNOWN ISSUE AND THE VEHICLE NEEDED TO RELEARN MY DRIVING HABITS. THEY KEPT THE VEHICLE FOR ALMOST WEEK. WHILE DRIVING TO WORK AND HOME ON 10 DAYS LATER THE ISSUE RE-OCCURRED. DRIVING IN DC ON A HIGHWAYS IS EXTREMELY HAZARDOUS AND DANGEROUS FOR ALL ON THE ROAD. IT WAS A GOOD THING THAT I WAS BY MYSELF AND NOT MY WHOLE FAMILY IN THE CAR.
Other or unspecified, Aug 18, 2015
THERE IS SOMETHING WRONG WITH THE TRANSMISSION OF THIS VEHICLE, IT JERKS AND SOMETIMES ACTS LIKE IT IS GOING TO DIE, ESPECIALLY AT LOWER SPEEDS. I'M NOT SURE AS TO WHAT NEEDS TO BE DONE WITH THESE, THEY JUST NEED TO RUN MORE SMOOTHLY AND NOT SEEM LIKE THEY ARE GOING TO BREAK DOWN-WHICH IS HOW I FEEL ON A DAILY BASIS WITH THIS VEHICLE.
Electrical system, Other or unspecified, Aug 18, 2015
THE DASH UNIT WILL CEASE TO WORK AND ALL SPEAKERS IN THE CAR WILL UNEXPECTEDLY EMIT AN EARSPLITTING, HIGH FREQUENCY SQUEAL. THIS SOUND IS INTERMITTENT WITH A LOUD CRACKLING AND POPPING WHICH CANNOT BE STOPPED. THIS OCCURS WHILE DRIVING THE VEHICLE, WHEN THE VEHICLE DOOR IS OPENED AND THE ENGINE IS NOT RUNNING, WHILE THE VEHICLE SITS WITHOUT ANY OPERATION OR IGNITION, OR AT ANY OTHER TIME. THE PIERCING SOUND HAS ONLY STOPPED BY REMOVAL OF FUSES IN THE PASSENGER SIDE FUSE BOX. THE ENTIRE DASH UNIT WILL NOT FUNCTION AND THUS DOES NOT ALLEVIATE THE NOISE. THIS SOUND HAS BEEN PRODUCED BY THE VEHICLE WHEN NOT IN MOTION, ENGINE IS NOT RUNNING, AND CAR HAS BEEN IMMOBILE FOR A LONG PERIOD OF TIME. THE ABRUPT, DEAFENING SOUND IS A SAFETY ISSUE WHICH CAN CAUSE AN ACCIDENT DUE TO THE DRIVERS REACTION.
Other or unspecified, Aug 9, 2015
SOON AFTER BUYING THE CAR IT STARTED STALLING WHEN FIRST ACCELERATING LEADING TO RISK OF THE CAR STALLING AT INTERSECTIONS. THE CAR WILL SUDDENLY LURCH FORWARD AND I HAVE BEEN VERY CLOSE TO CRASHING SEVERAL TIMES. I HAVE TAKEN THE CAR FOR SERVICE ABOUT 4 TIMES AND IT WORKS FINE FOR ABOUT 3 DAYS BEFORE STARTING AGAIN WITH THE PROBLEM. RECENTLY (07/31/2015) THE CAR WOULD NOT TURN ON AND WHEN IT DID IT WOULD NOT ACCELERATE AT ALL IN THE MIDDLE OF A BUSY CITY STREET. A SHOP AT A FORD DEALERSHIP SAID IT WAS THE TRANSMISSION MODULE CONTROL WHICH THEY REPLACE BUT 2 DAYS AFTER I GOT MY CAR BACK IT DID IT AGAIN. IT WOULD NOT ACCELERATE NO MATTER HOW MUCH I PRESSED THE PEDAL AND I WAS ON I95! I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY BABY WHILE IN THIS CAR.
Vehicle speed control, Other or unspecified, Aug 4, 2015
THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. LAST OCTOBER WAS THE FIRST. THE ENGINE LIGHT CAME ON AND THE CAR RPM GAUGE RACED BUT THERE WAS NO ACCELERATION. THE CAR JERKS HARD. FIRST TIME MECHANIC (DON CHALMERS CAPITOL FORD) TOLD ME THAT THESE ISSUES WERE NORMAL, THAT ALL OF THESE CARS HAVE SHUTTERING ISSUES, WHICH TO ME WAS A FRIGHTENING STATEMENT. THEY ADDRESSED A14M01 TRANSMISSION CLUTCH SHUDDER AND INPUT SHAFT SEAL WARRANT (FSA). THE TOTAL BILL WAS $1,377.88. THIS TIME, I WAS TOLD I WOULD BE RESPONSIBLE FOR ANY WORK AND DIAGNOSTICS. I STATED THAT I EXPERIENCED THE SAME EXACT SHUTTERING, SHIFTING ISSUES AND NOISES AS THE FIRST TIME AND WAS TOLD IT COULD BE ANYTHING. I AM SCARED TO DRIVE THIS CAR.
Electrical system, Other or unspecified, Jul 23, 2015
I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.
Other or unspecified, Jul 20, 2015
TRANSMISSION CAUSES CAR TO CONSISTENTLY LURCH, SPUTTER, AND STALL WHEN ATTEMPTING TO ACCELERATE THROUGH THE FIRST THREE GEARS. IT'S ANNOYING, BUT MORE IMPORTANTLY, IT'S DANGEROUS ON HILLS, IN INTERSECTIONS, ETC. I'VE BEEN TOLD IT'S NOT SOMETHING I CAN "FIX," AS IT IS NORMAL FOR FOCUS MODELS IN MY YEAR. HARD TO BELIEVE.
Other or unspecified, Jun 26, 2015
RENEUE TO THE DEFECTIVE POWERSHIFT TRANSMISSION I WAS ALMOST IN A WRECK. I HAD TO APPLY THE BRAKES DUE TO A TRACTOR TRAILER COMING IN MY.LANE OF TRAFFIC. WHEN I APPLIED THE BREAKS SUDDENLY, MY TRANSMISSION LOCKED UP AND I COULD NOT SAFELY MOVE AWAY FROM THE TRACTOR TRAILER. THEN WHEN I TRIED TO APPLY GAS PEDAL, THE TRANSMISSION WAS STILL LOCKED AND THE VEHICLE WOULD NOT MOVE. BECAUSE I HAD TO RAPIDLY APPLY THE BRAKES, MY TRANSMISSION LOCKED UP CAUSING ME TO ALMOST WRECK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH MY FOCUS. PLEASE HELP M
Vehicle speed control, Other or unspecified, Engine, Jun 5, 2015
THE VEHICLE HAS BEEN VERY SLUGGISH SINCE DAY ONE OF THE LEASE. THE TRANSMISSION DOES NOT SEEM TO ENGAGE ACCORDINGLY. UPON ACCELERATION THE VEHICLE HESITATES AND/OR SPUTTERS, LURCHING FORWARD AND THEN HESITATING AGAIN. I HAVE HAD THE VEHICLE IN FOR SERVICE BY AN AUTHORIZED FORD DEALER A FEW MONTHS AGO BUT THE PROBLEMS STILL REMAIN. I PLAN ON TAKING THE VEHICLE IN AGAIN SINCE IT CONTINUES TO DISPLAY THE SAME ISSUES IT HAS SINCE THE DAY WE BEGAN OUR LEASE.
Power train, Other or unspecified, Engine, Oct 21, 2014
VEHICLE BUCKED OR SHUDDERED WHEN STARTING FROM A COMPLETE STOP OR IF COASTING AND THEN GAS APPLIED. ISSUE WAS SAID TO BE FIXED AT THIS TIME 4/30/14, WHICH IT DID RUN BETTER UNTIL IT HAPPENED AGAIN ON 9/6/14 WHEN I POINTED OUT THE SAME ISSUE. IT WAS DETERMINED THAT THERE WAS A LEAK COMING FROM THE BELL HOUSING AND IT WAS DRIPPING ON THE CLUTCH CAUSING THE SHUDDERING. ON 9/16/14 IT WAS TAKEN TO THE GARAGE FOR REPAIR. I AM STILL EXPERIENCING SOME SHUDDERING, ESPECIALLY IN REVERSE WHEN GOING SLOW BUT ALSO AT TIMES GOING FORWARD. NOT SATISFIED THAT IT IS COMPLETELY FIXED, BUT FORD HAS EXTENDED THE WARRANTY TO 7 YEARS/ 100,000 MILES. I WILL BE CONTACTING THE GARAGE IN THE NEAR FUTURE FOR THEM TO LOOK AT IT AGAIN. *TR
Power train, Electrical system, Other or unspecified, Oct 16, 2014
PURCHASED FOCUS IN MARCH OF 2013 SOON AFTER PURCHASE VEHICLE BEGAN TO LURCH AND HESITATE WHILE ACCELERATING ALMOST TO THE POINT VEHICLE WOULD STALL GETS VERY SCARY WHEN PULLING INTO TRAFFIC WITH NO POWER TO ACCELERATE. I IMMEDIATELY TOOK VEHICLE BACK TO DEALERSHIP AND THEY CONFIRMED I NEEDED A CLUTCH THAT THERE WAS A SEAL LEAKING WHICH CAUSED THE FAILURE! THEY PERFORMED REPAIR AND NOT EVEN A MONTH LATER THE PROBLEM OCCURRED SO I RETURNED THE VEHICLE AGAIN JUST TO FIND OUT THE OTHER CLUTCH THEY DIDN'T REPLACE HAD FAILED ALSO. THEY AGAIN REPLACED CLUTCH AND I RETURNED HOME. WITHIN 2 DAYS OF REPAIR THE VEHICLE STARTED SHUTTERING AND WHEN ACCELERATING THE VEHICLE WOULDN'T SHIFT INTO ANY GEAR SO I WAS STUCK ON THE INTERSTATE GOING 40 MPH IN A 70 SPEED ZONE SO I IMMEDIATELY PULL OVER AND CALL FORD WHICH TELLS ME TO BRING IT IN ON MONDAY BECAUSE THERE NOT OPEN ON SATURDAY. I RETURN VEHICLE TO THERE DISBELIEF THAT THERE IS AN ISSUE BECAUSE IT HAS ALL THE LATEST REFLASHES AND CLUTCHES IN VEHICLE BUT LOW AND BEHOLD THEY INFORM ME MY TRANSMISSION CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. THEY REPLACE TCM AND SEND ME HOME. YESTERDAY PROBABLY 2 MONTHS AFTER VIRTUALLY EVERY COMPONENT HAS BEEN REPLACED VEHICLE STARTS TO SHUDDER HORRIBLE PROBABLY THE WORST I'VE EXPERIENCED TO DATE SO I TAKE IT TO MY DEALERSHIP AND THEY INFORM ME I NEED ANOTHER CLUTCH!!! THE VEHICLE HAS 48K MILES ON IT I AM SICK OF WORRYING ABOUT WHETHER OR NOT I CAN ACCELERATE AND MERGE INTO TRAFFIC WITHOUT THE VEHICLE GETTING REAR ENDED BECAUSE THE CLUTCHES ARE SLIPPING. SOMETHING NEEDS TO BE DONE. THANK YOU *TR
Seat belts, Other or unspecified, Jul 7, 2014
CLUTCH FIXED 3 SEPARATE TIMES. NEEDS REPAIRED AGAIN. SEATBELT WILL NOT LATCH FOR THE SECOND TIME. WANT TO SWITCH CARS, NOT A FORD. WAS TOLD AT HERRINGTON-YOAK FORD THAT THEY WOULD FIND ME A TOYOTA RAV4, HONDA CRV OR HONDA CIVIC. NEVER RECEIVED A CALL, HAD TO CALL THEM AND WAS DENIED. *JS
Power train, Other or unspecified, Feb 28, 2014
ON FRIDAY 2/14/2014 @ 1100, I WAS DRIVING ON INTERSTATE 5 SOUTH, WHEN MY CAR, WITHOUT LIFTING FOOT FROM THE GAS PEDAL, SUDDENLY LOST POWER GOING FROM 65MPH TO 30 MPH, IN A MATTER OF SECONDS. A LOW SWOOSH SOUND FROM MOTOR OCCURRED AT SAME TIME. I HAD TO EXIT THE FREEWAY AT SEA WORLD DRIVE EXIT FROM THE FAR FREEWAY LANE, MAKING FOR A VERY DANGEROUS SITUATION. I AM VERY GLAD I WAS NOT REAR-ENDED AS I EXITED THE FREEWAY. AFTER EXITING THE FREEWAY AND PULLED TO THE SHOULDER AND STOPPED THE CAR. .AFTER 5 MINUTES THE ENGINE WENT BACK TO NORMAL AND RAN LIKE NOTHING HAD OCCURRED. I TOOK IT TO THE MOSSY FORD DEALERSHIP THE SAME DAY (SERVICE NUMBER R020298788). THEY KEPT IT OVERNIGHT. THEY COULD NOT REPLICATE INCIDENT AND TOLD ME THEY HAD NO IDEA WHAT HAD HAPPENED. THEY TOLD ME TO WAIT UNTIL IT HAPPENS AGAIN, AND TO BRING IT IN AGAIN. THIS IS AN UNACCEPTABLE RESPONSE FROM FORD DEALERSHIP. ON 2/25/2014, I TOOK IT INTO TUNE CRAFTERS TO SEE IF THEY COULD FIND OUT WHAT WAS GOING ON WITH MY NEW CAR. THEY COULD NOT REPLICATE THE ISSUE, BUT DID NOTE IN WRITING THE THROTTLE IS NOT AS RESPONSIVE ON TAKE-OFF ACCELERATION, AND THERE IS A BRIEF HESITATION IN THE TRANSMISSION SHIFT AND THROTTLE. I AM FILING A FORMAL COMPLAINT WITH FORD MOTOR COMPANY TODAY. I DO NOT FEEL SAFE DRIVING MY NEW CAR ANYMORE. THANK YOU, NELLIE DOWNIE
Power train, Vehicle speed control, Other or unspecified, Feb 27, 2014
IN 2/13, MY HUSBAND AND I PURCHASED A '13 FORD FOCUS FROM BREWSTER FORD IN NY. UNFORTUNATELY, OUR CAR HAS NEVER WORKED CORRECTLY. IT RANDOMLY LOSES POWER. IT FEELS LIKE THE GAS PEDAL DOESN'T RESPOND SOMETIMES WHEN WE TRY TO ACCELERATE. OUR CAR IS CURRENTLY IN THEIR SERVICE CENTER FOR THE 4TH ATTEMPT TO REPAIR THE PROBLEM WITHOUT ANY INTERVENTION. 3 OF THE MASTER MECHANICS, SCOTTY, CARLISLE, AND ANTHONY, SAY THEY HAVE DRIVEN THE CAR MULTIPLE TIMES WITHOUT REPAIRING ANYTHING BECAUSE THEY CLAIM THAT THEY CANNOT RECREATE THE PROBLEM. 5/28/13 THE HESITATION AND NONRESPONSIVE ACCELERATION INCREASED AND WE BROUGHT OUR CAR TO THE SERVICE CENTER AND PAID FOR AN OIL CHANGE. WE WERE GIVEN THE CAR BACK AND TOLD THERE WAS NO PROBLEM FOUND. 6/14/13 WE BROUGHT THE CAR BACK TO THE DEALER FOR THE SAME PROBLEM. THERE WAS AN UPDATE FOR THE COMPUTER AND WE THOUGHT IT MIGHT BE FIXED. 12/9/13 WE CAME BACK TO THE SERVICE CENTER FOR THE SAME PROBLEM, BUT THIS TIME THE CAR SHUT OFF WHILE MY HUSBAND WAS DRIVING ON THE NYS THRUWAY AND THIS TIME THE CHECK ENGINE LIGHT WAS ON WHEN I DROPPED IT OFF. AGAIN THE CAR WAS GIVEN BACK AND WE WERE TOLD NO PROBLEM FOUND. THEY SAID THAT THE CHECK ENGINE LIGHT WAS NOT ON. IT HAD BEEN ON FOR TWO DAYS PRIOR. 12/18/13 WE BROUGHT OUR CAR BACK TO THE SERVICE CENTER. AFTER WE CALLED FORD CORPORATE FOR HELP, THE SERVICE MANAGER, DANIELLE GOT INVOLVED. THE GAS MILEAGE DROPPED AT THIS TIME FROM 32-27 MILES/GALLON COMBINED. OUR CAR WAS AT BREWSTER FORDS SERVICE CENTER FOR OVER 30 DAYS WITHOUT BEING CONTACTED ONCE. WHEN MY HUSBAND CALLED TO CHECK ON THE STATUS, HE WAS TOLD THEY WERE WAITING ON A SERVICE ENGINEER TO COME OUT. AFTER SPEAKING TO ANGELA, THE REGIONAL MANAGER FROM FORD, WE WERE TOLD THAT THE SERVICE CENTER IS UNABLE TO RECREATE THE PROBLEM AND WE SHOULD AGAIN TAKE OUR UNSAFE CAR. 1/23/14 TODAY THE REGIONAL MANAGER AGREED TO APPROVE A SECOND OPINION.
Other or unspecified, Sep 11, 2013
1ST INCIDENT: WIFE WAS TRAVELING AT 65 MILES PER HOUR ON ROUTE 30 BYPASS WEST IN DOWNING TOWN WHEN THE CAR STALLED AND GAVE A WARNING TO STOP SAFELY NOW. ALMOST CAUSING AN ACCIDENT MY WIFE PULLED OFF TO THE SIDE OF THE ROAD AND STARTED THE CAR AGAIN THEN DROVE HOME WITH NO ISSUE. 2ND INCIDENT: TODAY 9/11 MY WIFE WAS PULLING OUT OF HER DRIVEWAY FOR WORK AND THE CALL STALLED WITH THE MESSAGE TO STOP SAFELY NOW. SHE RE-STARTED THE CAR WITH NO INCIDENT AND CONTINUED TO DRIVE TO WORK. *TR
Electrical system, Exterior lighting, Other or unspecified, Aug 10, 2013
WHEN YOU TURN ON THE HEADLIGHTS OR IF YOU TURN ON THE FRONT WINDSHIELD WIPERS, THE INSTRUMENT CLUSTER GAUGES, GET "VERY DIM". WHEN THE HEAD LIGHTS ARE TURNED TO OFF, ALL OF THE GAGE LIGHTS GET BRIGHTER. THIS MAKES IT VERY DIFFICULT TO DRIVE AND SEE THE SPEEDOMETER DURING THE DAYTIME. I WOULD LIKE TO DRIVE WITH MY RUNNING LIGHTS "ON" DURING OUR TRAVELS IN THE DAYTIME. BUT THE GAUGES GET TO DIM TO READ IN THE DAYLIGHT, SO WE TRAVEL WITH OUR RUNNING LIGHTS IN THE "OFF" POSITION. OUR LOCAL FORD DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AT THE PRESENT TIME. THE LOCAL DEALER DOES NOT HAVE A "FIX".... THIS IS A SAFETY ISSUE FOR ME AND MY WIFE. *TR