2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints: vehicle speed control
112 reports, newest first. Show all
Power train, Vehicle speed control, Other or unspecified, Sep 25, 2026
Transmission error stating clutch A engaged. Yes, the vehicle is available for inspection. My safety and the safety of others were put at risk because the vehicle would not move after being stopped at the stop light or stop sign or stop during traffic.
Power train, Electrical system, Vehicle speed control, Sep 9, 2025, crash
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
Power train, Vehicle speed control, Engine, May 24, 2025
When I drive my car it takes time before it kicks in to drive correctly
Vehicle speed control, Engine, Mar 8, 2025
I have a current recall on my transmission I notify for it. I went up there to get the recall fixed. They plugged it up to the machine to see about my transmission, and they said it came back with a cold that was not associated with the recall for my transmission, but it did say something was wrong with my transmission, I looked into that popped up on the cold reader and it’s it. I gave them the number and they said that Ford will be unable to pay for it and they told me I would have to pay $175 in order to hook it up to the main machine to see what exactly the code is if it match the cold that will pay for me new transmission. I explained to them that if I have a recall on the car for my door, lash and my transmission , why would I have to pay for so he kept running around loops not trying to give me a correct response basically just making me trying to pay for them to hook up something that should be for free so my car is accelerating is not accelerating speed, it keeps on clicking is something to do with my transmission, which it has a recall on it before in Orange will not fix it Paid paid off so I need someone to help me solve this matter because Ford and Orange is trying to make me pay for something that is a recall that should be fixed and free if someone call me back at [XXX] thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Vehicle speed control, Aug 30, 2023
My car will intermittently lose power, such as in the middle of an intersection, or turning in front of another vehicle, which puts me and my children at risk. The transmission is throwing a code for overheating and malfunctioning, and there is an open customer satisfaction bulletin for the transmission control module, but Ford refuses to replace it because it’s not throwing “the correct code “ I have had the clutch replaced three times if not four in the time that I’ve had the vehicle and it’s more than frustrating. It’s dangerous along with losing power. It will intermittently catch the gear that is trying to shift into and cause the car to accelerate rapidly, the transmission, shutter control module and clutch have been an issue in this car, along with a class action lawsuit, and now Ford has had my vehicle for three weeks, and refuses to do the open service campaign for the TCM because of the code issue and it refuses to do the clutch because even though it was replaced three years ago, they state that the warranty is only for 12 months regardless of the fact that it was the fourth clutch that put in the car , I am working with someone at Ford warranty in hopes of getting them covered because I know they have done it in other cases, but I am more than frustrated with the service. I’ve received so far very unprofessional, which is unfortunate because overall I do love my car I would’ve kept it all this time if I didn’t I 10-year-old car should not have had to have the transmission clutch replaced three times or four times in 10 years and under 150,000 miles.
Power train, Vehicle speed control, Aug 7, 2023
The contact owns a 2013 Ford Focus. The contact stated that during acceleration and takeoff, the vehicle shuddered and jumped forward. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that a reset was needed. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Vehicle speed control, Wheels, Visibility/wiper, Mar 16, 2022
There are multiple issues going wrong with my car and I have 5 children and this makes me angry and scared to drive it 1. Vehicle completely shuts down if you go under 1/4 tank and NOT on red at all! No gas light or anything 2. The hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. Now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... It's 100.00 per issue to diagnose. How is anyone able to afford this? I'm not a mechanic but everytime I take my car in they give it back saying there's no issue or I have to pay more fees to find the issue before anything can be replaced? This is crazy! I don't feel safe driving this car with my babies in it but with student loans and my kids school costs I can't seem to save if I'm paying all these fees to try to figure out what the issues are . The front windshield is horrible because it's hard to see out of even when I clean it w auto glass cleaner, which I have never experienced before and is very dangerous.
Vehicle speed control, Engine, Apr 1, 2021
WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.
Power train, Vehicle speed control, Engine, Mar 28, 2021
I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.
Power train, Vehicle speed control, Other or unspecified, Jan 29, 2021
I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING. THEN I STARTED LOSING RPMS AND POWER TO MY CAR IT WOULDN'T GO OVER 10MPH. I WAS ABLE TO LIMP IT BACK HOME VERY SLOWLY. I'M NOT SURE WHAT'S GOING ON I'VE REPLACED THE CRANKSHAFT/CAMSHAFT SENSOR AND PURGE VALVE. I'VE HAD ALL THE RECALLS FIXED ON IT DEALING WITH THE TRANSMISSION AND CLUTCH ABOUT 2 YEARS AGO. WHEN FORD MADE THIS CAR THEY CLEARLY WASN'T THINKING STRAIGHT. THIS CAR IS NOT SAFE AND I'M SO GLAD WE MADE IT BACK HOME SAFE MY CHILD WAS TERRIFIED. NOTHING BUT A MONEY PIT AND I DON'T HAVE A LOT OF MONEY TO KEEP PUTTING IN A CAR THAT KEEPS HAVING THE SAME ISSUES OVER AND OVER.
Power train, Vehicle speed control, Oct 15, 2020
I PURCHASED A FORD FOCUS SE FROM MCCARTHY FORD IN ILLINOIS IN 2015. SINCE HAVING THE CAR, I'VE CONSTANTLY EXPERIENCED JERKING WHILE ACCELERATING, LACK OF ACCELERATION, WHICH WAS DANGEROUS, WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC, OR ON THE HIGHWAY WITH TRUCKS SPEEDING BY YOU BECAUSE MY CAR WOULDN'T ACCELERATE QUICK ENOUGH. I CONSTANTLY COMPLAINED TO FORD DEALER ABOUT THESE ISSUES AND THE KEPT REPAIRING IT UNDER THE GUISE THAT 'OH YOUR TCM(TRANSMISSION CONTROL MODULE) BEDS REPROGRAMMING' OR IT WAS 'YOUR CAR WAS ORIGINALLY A STICK SHIFT THAT THEY TURNED AUTOMATIC, AND WHAT YOU FEEL, IS YOUR CAR SHIFTING GEARS'. THE CAR WAS UNDER WARRANTY AND THEY ASSURED ME I DIDN'T HAVE TRANSMISSION ISSUES, SO I LET THEM FIX THIS SAME ISSUE MORE THAN 5 TIMES OVER THE COURSE OF WARRANTY. IN JULY 2020, MY CAR STOPPED AND WOULDN'T DRIVE AT ALL. I TOOK IT TO FORD, AND THEY CLAIMED IT WAS THE TCM AGAIN, AND SUPPOSEDLY FIXED WITH NO CUSTOMER TO ME. HOWEVER, THE CAR NEVER STOP JERKING OR THE ACCELERATION WAS ALWAYS LACKING, LIKE IT'S ALWAYS DONE, BEFORE AND AFTER A REPAIR. OCTOBER 11,2020, I TAKE MY CAR IN FOR THE EXACT SAME SYMPTOMS, AND NOW I NEED A TRANSMISSION CLUTCH, THAT FORD CLAIMS IS $1700 DOLLARS TO FIX. NOW, I TOOK MY CAR IN FOR THESE EXACT ISSUES, I'VE BEEN EXPERIENCING, ALL THESE YEARS. BUT, NOW MY WARRANTY IS UP ON THE TRANSMISSION AND NOW IT'S SUPPOSEDLY GONE OUT. I HAVE LESS THAN 6 MONTHS TO PAY ON THIS VEHICLE, I'M A SINGLE MOM, A STUDENT, AND UNEMPLOYED DUE TO THE PANDEMIC. I ABSOLUTELY DO NOT HAVE THIS MONEY, AS I FEEL FORD AS BLACKBALLED ME, AND AS I READ REVIEWS, APPARENTLY THOUSANDS OF OTHER PEOPLE AS WELL. I AM DEVASTATED, AND DON'T KNOW WHAT ELSE TO DO. IS THERE ANY WAY NHTSA CAN HELP, OR HOLD FORD ACCOUNTABLE FOR THIS? THE POTENTIAL DANGER I'VE DEALT WITH WHILE DRIVING THIS VEHICLE ALL THESE YEARS, WITH MINIMAL ACCELERATION AND SHIFTING GEARS. THANK YOU! !
Power train, Vehicle speed control, Fuel/propulsion system, Apr 27, 2020
I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.
Power train, Vehicle speed control, Mar 19, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STARTED TO SLIP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO SKALNEK FORD LOCATED AT (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 77,100. *BF*JB
Steering, Vehicle speed control, Fuel/propulsion system, Mar 17, 2020
THE STEERING WHEEL GOT STUCK! THANK GOD I WAS LEAVING MY HOME AND NOTICED IT.. AND ALSO I HAD TO GET THE METER FIXED BECAUSE IT WAS GIVING ME THE WRONG GAS MILEAGE
Vehicle speed control, Fuel/propulsion system, Mar 2, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. ROADSIDE ASSISTANCE WAS CALLED AND JUMP STARTED THE VEHICLE AND ADDED FUEL TO THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE FAILURE WHILE DRIVING AT 55 MPH. ADDITIONALLY, AFTER REFUELING THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE RESPOND UP TO 10 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN LOCATED AT (600 N COIT ST, FLORENCE, SC 29501), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED WHICH WAS STILL PENDING. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT CONSUMER STATED THAT VEHICLE WAS TAKEN TO MIKE REICHENBACH ON 9/12/2019 FOR THE REPAIR AND WAS TOLD THAT THE VEHICLE WAS REPAIRED. CONSUMER FOUND OUT LATER THAT NO REPAIRS WERE ACTUALLY MADE. THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO AN AUTO ZONE WHERE IT WAS FOUND OUT THAT THERE WAS AN ISSUE WITH THE CANISTER PURGE VALVE WHICH WAS PART OF THE RECALL. ON 3/2/2020 CONSUMER TOOK VEHICLE TO RACEWAY FORD OF DARLINGTON TO BE REPAIRED. RACEWAY FORD REFUSED TO REPAIR VEHICLE BECAUSE MIKE REICHENBACH HAD CLOSED THE RECALL. CONSUMER SAYS VEHICLE CONTINUES TO STALL RANDOMLY AND THAT AFTER REFUELING VEHICLE HAS TO BE RUNNING WITH THE GAS PEDAL DEPRESSED BEFORE IT CAN BE DRIVEN. *DL
Vehicle speed control, Jan 10, 2020
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND SHOOK ABNORMALLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ROCHESTER FORD 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, WHERE IT WAS REPAIRED NINE TIMES UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED AND THE REPAIRS WERE UNKNOWN. THE MANUFACTURER HAD BEEN NOTIFIED REGARDING THE MATTER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,084.
Power train, Vehicle speed control, Other or unspecified, Jan 8, 2020
VEHICLE HAS KNOWN ISSUES THRU FORD. JUST HAD CLUTCH ASSEMBLY REPLACED WAS DRIVING CAR MONDAY IT STARTED SHIFTING ERRATICALLY MY GRANDDAUGHTER WAS IN CAR IT LURCHED SHUDDERS. AT FORD DEALER SAID IT IS SOME SORT OF TRANSMISSION FORK 1900.00 TO FIX VEHICLE HAS RECALLS BUT FORD WON'T HONOR THE TRANSMISSION BY CERTAIN DEALERS
Vehicle speed control, Aug 29, 2019
WHEN I PURCHASED MY CAR USED FEBRUARY 2017 AT 70,000 MILES, I WAS GIVEN A CARFAX STATING THE ONLY ISSUE WAS WITH THE TRANSMISSION CLUTCH. LESS THAN A MONTH IN, I SEEMED TO BE LOSING POWER SO I TOOK IT TO TOWN & COUNTRY FORD IN MADISON, TN. IT WAS REPAIRED UNDER THE AFOREMENTIONED RECALL ISSUE AND I DROVE IN RELATIVE SATISFACTION FOR ALMOST AN ENTIRE YEAR. THEN I TOOK IT INTO TWO RIVERS FORD (MT. JULIET) FOR THE SAME ISSUE. THE SERVICE GUY WAS VERY AMICABLE AND EVEN ARRANGED FOR ME TO HAVE A LOANER CAR WHILE THEY HAD MINE. THE SAME ISSUE WAS DIAGNOSED, BUT WITH AN ADDITIONAL FIX. I PAID $125 FOR SOME PART NOT COVERED BY THE RECALL WARRANTY BECAUSE I WAS TOLD THAT IF IT WERE TO MALFUNCTION AGAIN, IT MAY NOT BE COVERED. THE THIRD TIME I TOOK IT IN (BACK TO MT JULIET) THEY LOOKED AT IT, DETERMINED IT WAS THE SAME ISSUE, AND SAID I'D HAVE TO PAY OUT OF POCKET BECAUSE THE RECALL WARRANTY WAS ONLY GOOD FOR 100,000 MILES. I COULDN'T AFFORD $2300 QUITE TO FIX IT SO I RETURNED THE LOANER AND CLAIMED MY VEHICLE, BUT NOT WITHOUT MAKING IT ABUNDANTLY CLEAR THAT WASN'T SATISFIED WITH HOW THE SITUATION WAS HANDLED.
Vehicle speed control, Other or unspecified, Engine, Aug 22, 2019
WHILE TURNING A CORNER MY CAR VIBRATES AND SHAKES AND HEAR AS IF METAL IS HITTING UNDERNEATH. WHEN PUSHING ON GAS TO GO, THE CAR WILL JERK. DOESN'T WANT TO REV LIKE IT NEEDS TO. WILL SHAKE AGGRESSIVELY WHEN BRAKING. HAVE TO LET OFF GAS THEN PUSH BACK DOWN ON IT TO MAKE IT STOP SHAKING. ALSO VIBRATES WHEN IN PARK INTENSELY
Vehicle speed control, Other or unspecified, Aug 5, 2019
I WAS ENTERING THE ON RAMP FOR THE HIGHWAY. THE CAR WOULD NOT ACCELERATE PAST 15 MPH. HOWEVER, THE RPM'S WENT UP TO 4-5. I IMMEDIATELY GOT OFF THE HIGHWAY. THE PROBLEM PERSISTED WHEN TRY TO ACCELERATE AFTER EACH STOP SIGN AND LIGHT ON CITY STREETS..
Power train, Vehicle speed control, Fuel/propulsion system, Jul 26, 2019
THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLETELY LOST THE ABILITY TO PROPEL ITSELF ON THREE SEPARATE OCCASIONS; ONCE WHILE WE WERE TAKING IT IN TO THE DEALER . WHEN WE GOT TO THE DEALER THEY TOLD US THAT "YES THAT CAN HAPPEN SOMETIMES " !!! PLEASE HELP US AND HOLD FORD ACCOUNTABLE FOR THEIR RECKLESS DECISION TO ALLOW THESE VEHICLES TO BE SOLD TO CHUMPS LIKE ME . THEY HAVE DELIBERATELY AND REPEATEDLY BLAMED US FOR THEIR MISTAKE . WE ARE UNABLE TO USE OUR VEHICLE BECAUSE IT IS UNSAFE .
Power train, Vehicle speed control, Engine, Jul 18, 2019
DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.
Vehicle speed control, Other or unspecified, Engine, Jul 16, 2019
I PURCHASED MY BRAND NEW 2013 FORD FOCUS, FROM THE DEALER IN MAY OF 2013. I TOOK IT BACK A WEEK LATER BECAUSE IT WAS "CLUNKY" WHEN ACCELERATING. THE FORD DEALERSHIP TOLD ME "THE CAR JUST NEEDS TO LEARN HOW YOU DRIVE, WE WILL RESET THE COMPUTER". SINCE THEN I HAVE HAD IT "RESET" 4 TIMES AND AM ON MY 3RD CLUTCH REPAIR. LAST WEEK WHILE BRAKING MY CAR DECIDED TO ACCELERATE INSTEAD. THIS IS THE 4TH TIME IN A YEAR, ONE RESULTING IN A BUMPER ON BUMPER ACCIDENT WITH MINIMAL DAMAGE. I DONT FEEL SAFE DRIVING MY CAR, I COMMUTE TWO HOURS A DAY. FORD SHOULD BE ASHAMED OF THEMSELVES! IF THE I HAD BEEN TOLD BACK IN 2013 WHEN I PURCHASED THAT THERE WAS AN ISSUE I WOULD HAVE TRADED THAT CAR THE FIRST WEEK.
Power train, Vehicle speed control, Engine, Jul 16, 2019
THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.
Power train, Electrical system, Vehicle speed control, Jul 16, 2019
VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING