2013 Ford Focus

Problems, recalls and owner-reported issues

Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.

Complaints by model year
  1. 2,112

Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.

Primary concernPower train1,102 reports · 52% of complaints
Owner complaints2,112Filed with NHTSA
Recall relationship12 safety recallsNHTSA campaign records

What owners report most often

  1. Power train1,102
  2. Engine344
  3. Electrical system276
  4. Steering273
  5. Fuel/propulsion system209
  6. Other or unspecified196
  7. Vehicle speed control112
  8. Structure84

Recalls and investigations

  1. Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

    An engine that stalls while driving increases the risk of a crash.

    Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V369000 on NHTSA.gov

  2. Equipment, electrical, engine block heaterJan 15, 2026

    Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

    Campaign 26V011000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchJun 8, 2020

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Campaign 20V331000 on NHTSA.gov

  4. Fuel system, gasoline, storageJul 5, 2019

    Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

    The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

    Campaign 19V515000 on NHTSA.gov

  5. Fuel system, gasoline, storageOct 22, 2018

    Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

    The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

    Campaign 18V735000 on NHTSA.gov

  6. Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

    With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

    Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

    Campaign 16V698000 on NHTSA.gov

  7. Latches/locks/linkages, doors, latchSep 6, 2016

    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

    Campaign 16V643000 on NHTSA.gov

  8. Electrical system, wiringDec 2, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.

    Campaign 15V813000 on NHTSA.gov

  9. Electrical system, wiringAug 11, 2014

    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).

    The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.

    Campaign 14V495000 on NHTSA.gov

  10. Exterior lightingAug 1, 2013

    Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

    Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

    Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

    Campaign 13V335000 on NHTSA.gov

  11. Latches/locks/linkagesMar 7, 2013

    Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

    The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

    Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Campaign 13V085000 on NHTSA.gov

  12. EquipmentOct 2, 2012

    This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

    Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

    Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

    Campaign 12E035000 on NHTSA.gov

Representative owner complaints

2,112 reports, newest first.

  1. Electrical system, Engine, Fuel/propulsion system, Jul 24, 2020

    MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR

  2. Power train, Fuel/propulsion system, Jul 22, 2020

    RIVING THE CAR SUDENLY THE CAR HEASITES TO GO ON SPEED LIKE THE TRANS MISSION IS NOT RESPONDING ALSO WHEN YOU PARK THE CAR AND CAME BACK TO START THE CAR DON'T START A FEW HOURS LATER YOU CAME BACK AND THE CAR STARTS, WE WENT TO THE DEALER AND THEY DID A DIAGNOSIS ON THE CAR AND TOLD US THAT THE CAR HAS A MODULE TRANSMISSION AND CLUTCH PROBLEM , WE FIND OUT DAYS BEFORE THAT THE CAR HAS A RECALL IN THAT PARTICULAR AREA BUT THE DEALER TOLD US THE CAR WAS IN ACCIDENT AND HAS A REBUILT TITLE AND THAT VOIDS THE WARRANTY ON THE REPAIRS AND WE HAVE TO PAY FROM OUR POCKET I TOLD THE TECHNICIAN THAT WE BOUGHT THE CAR AND WE DIDND'T KNOW THAT THE CAR HAS A REBUILT TITLE UNTIL THIS DAY HE TOLD US THAT WE HAVE TO PAY FROM OUR POCKET $2,200 FOR THE REPAIRS

  3. Other or unspecified, Jul 20, 2020

    I WAS DRIVING IN MY CITY AND WAS STOPPED AT A LIGHT NOT TOO FAR FROM MY HOUSE. THE LIGHT TURNED GREEN TO TURN, AND AS I WAS MID TURN, MY CAR SORT OF STALLED. IT KEPT LURCHING AND WHEN I PRESSED THE GAS IT WAS LIKE IT WAS IN NEUTRAL AND REVVED UP. THE CHECK ENGINE LIGHT CAME ON RIGHT WHEN IT REVVED UP. BY THE TIME THE LIGHT TURNED RED, I WAS STILL MOVING, BUT VERY SLOWLY AND FELT LIKE IT WAS KIND OF COASTING IN AN ABRUPT WAY. LUCKILY I WAS PRETTY CLOSE TO MY PLACE AND COULD GO SLOWLY. WHEN I WENT TO PARK, I TRIED BACKING UP AND IT WOULDN'T MOVE, IT JUST ROLLED FORWARD. I HAD TO REPARK, BECAUSE I COULDN'T GET MY CAR TO BACK UP. I CAME IN AND TOLD MY HUSBAND, AND HE THINKS IT COULD BE THE TRANSMISSION.

  4. Power train, Jul 9, 2020

    I BOUGHT THIS VEHICLE LATE JANUARY OF 2020, I WAS AWARE OF TRANSMISSION PROBLEMS WITH THIS MODEL BUT WAS ASSURED THAT THOSE PROBLEMS WERE TAKEN CARE OF. BOUGHT THE VEHICLE AND AFTER MY FIRST TRIP LONGER THAN 1 HOUR I GOT AN ENGINE LIGHT AND LATER A TRANSMISSION OVERHEATING LIGHT. WHEN DRIVING THE CAR AT 55 MILES PER HOUR THE CAR WILL ACT LIKE I WAS FLOORING THE GAS PEDAL AND WILL NOT DO ANYTHING WHEN I TRIED TO INCREASE THE SPEED. THE FORD DEALERSHIP SAID IT WOULD COVER THE ISSUES AT FIRST BUT NOW THEY ARE SAYING IS NOT PART OF THEIR WARRANTY. THE CLUTCH NEEDS TO BE REPLACED AND THE CAR IS STUCK IN THIRD GEAR. IT WILL ONLY START ON THE SECOND TRY. THE CAR HAS 53K MILES AND BOUGHT AT 50K MILES AT 9K DOLLARS.

  5. Steering, Jul 2, 2020

    POWER STEERING FAILED SUDDENLY WHILE DRIVING ON A STRAIGHT SECTION OF CITY STREET - WITH NO WARNING. THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED TO REPLACE A FAILED SENSOR MODULE!!!! *TR

  6. Power train, Jul 1, 2020

    VEHICLE WAS IN MOTION ON BUSY HIGHWAY GOING 70MPH WHEN IT ABRUPTLY DECREASED IN SPEED. RPMS MOVED BACK AND FORTH UNTIL I WAS ABLE TO GET OFF THE HIGHWAY. IF I WERE IN THE FAST LANE, IT IS LIKELY SOMEONE WOULD HAVE RAN INTO THE BACK OF ME. CONCERNS WITH SHUDDER RELATING TO TRANSMISSION CONTROL AND CLUTCH ASSEMBLY NEEDED REPLACING. *TR

  7. Power train, Jun 24, 2020

    TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO MCCLUNG FORD INC (707 E MAIN ST, MOUNTAIN VIEW, AR 72560) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED IN ORDER TO DISCOVER THE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND THE TRANSMISSION FORK NEEDED TO BE REPLACED. A FEW DAYS LATER, THE CONTACT CALLED BACK TO CHECK ON THE VEHICLE AND WAS INFORMED THAT THE REPLACEMENT PARTS HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

  8. Power train, Electronic stability control (ESC), Jun 23, 2020

    WHILE DRIVING A FULLY-CHARGED 2013 FORD FOCUS BEV, THE "STOP SAFELY NOW" MESSAGE APPEARED, RESULTING IN THE STEERING WHEEL LOCKING AS I SLOWED THE CAR. CAR HAD DIFFICULTY SHIFTING TO PARK ONCE STOPPED. *TR

  9. Power train, Jun 17, 2020

    TRANSMISSION HARD JERKING AND FIRST AND SECOND GEAR. *TR

  10. Air bags, Jun 16, 2020, crash

    I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR

  11. Fuel system, Gasoline, Jun 1, 2020

    TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990) WHERE THE VEHICLE WAS INSPECTED AS A PART OF THE RECALL. NO DEFECTS WERE FOUND. THE VEHICLE WAS RETURNED TO THE CONTACT WITH NO REPAIRS PERFORMED. THE CONTACT STATED THAT RECENTLY THE VEHICLE WAS SHIFTED IN REVERSE AND STALLED WITHOUT WARNING. THE CONTACT CALLED LEO KAYTES FORD WHERE SHE WAS INFORMED THAT THE RECALL HAD EXPIRED. SHE WAS THEN GIVEN AT ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,260.

  12. Electrical system, Jun 1, 2020

    MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST GO OFF THE ROAD. BUT NOW IT JUST DOESN'T WORK. I'VE LOOKED INTO IT AND A LOT OF PEOPLE REPORT THIS PROBLEM BUT NOTHINGS BEEN DONE ABOUT IT AND I FEEL SOMEBODY SAFETY IS IN JEOPARDY. *TR

  13. Electrical system, Exterior lighting, May 29, 2020

    POWER TO DASHBOARD WENT OFF, NO EXTERIOR LIGHTS INCLUDING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FLASHERS, SPEEDOMETER, DIRECTIONAL S. THE ONLY THING THAT WORKED WAS THE AC. CAR WAS STATIONARY. THIS IS THE SECOND TIME THIS OCCURRED. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CREATED A HAZARDOUS SITUATION FOR ME AND OTHER MOTORISTS.*DT*JB

  14. Power train, May 27, 2020

    VEHICLE WILL NOT SHIFT CORRECTLY. WILL OFTEN STALL OUT WHILE DRIVING AND WILL NOT ENGAGE GEARS EVEN WHEN SITTING IN THE MIDDLE OF A BUSY ROAD. WILL NOT SHIFT INTO REVERSE. SHIFTS HARD WHEN IT DOES SHIFT. BASICALLY BEEN DOING THIS OFF AND ON SINCE SHORTLY AFTER BUYING THE VEHICLE. HOWEVER FORD SIMPLY RESET THE PCM AND CHARGES FOR THIS. VEHICLE CONTINUES TO FAULT AFTER THIS. *TR

  15. Steering, May 26, 2020

    MY ELECTRONIC STEERING ASSIST SYSTEM FAILED, I WAS DRIVING BACK FROM DOING ERRANDS, PULLED INTO MY APARTMENT COMPLEX AND THE YELLOW LIGHT CAME ON AND THE ERROR CODE CAME ON, MY STEERING LOCKED UP COULDN'T TURN STEER WHEEL, LUCKY I WAS GOING SLOW PULLED IN PARKING SPACE..THIS HAS COME ON BEFORE BUT THEN JUST WENT OFF, I CAN'T IMAGINE GOING ANY FASTER AND THE STEERING CEASE UP, I THINK ITS DANGEROUS, I GOT TOWED TO DEALERSHIP,NOW IS ON BACKORDER AND IS GOING TO TAKE SOME TIME, THANK YOU *DT*JB

  16. Latches/locks/linkages, May 26, 2020

    TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER'S SIDE DOOR TOGETHER IN ORDER TO SECURE THE DOOR. OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,188.

  17. Power train, May 19, 2020

    TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT UPON SWITCHING GEARS AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO BLUEBONNET FORD LINCOLN (351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130) ON THREE OCCASIONS WHERE THE VEHICLE WAS DIAGNOSED FOR AN UNKNOWN FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

  18. Power train, May 17, 2020

    TRANSMISSION SHUDDERS, JERKS AND FEELS LIKE ITS SLIPPING AND I'M GETTING A TRANSMISSION FAULT ERROR ON MY DASH, WON'T SHIFT TO NEXT GEAR UNLESS ITS ABOVE 3500RPM. I BOUGHT THE CAR USED MAY 4 2020, IT STARTED ACTING UP WITHIN THE FIRST WEEK I HAD THE VEHICLE.

  19. Air bags, Electronic stability control (ESC), Engine, May 15, 2020

    MY FORD CAR ENGINE LIGHT IS ON WHENEVER IT RAINS AND MY FORD CAR STALLS AND I HAVE NO IDEA WHAT RECALL ISSUES IT HASH LATCH DOOR CHECK LOOK AT THE SALES SERVICE FORD DEALERSHIP!2020 *TR

  20. Fuel system, Gasoline, May 11, 2020

    TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE EXPERIENCED A MISFIRE AND SPUTTERED. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE OCCASIONALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO QUICK LANE AT SAW GRASS FORD LOCATED AT 14501 WEST SUNRISE BLVD, SUNRISE FL 33323, WHERE THE MECHANIC PERFORMED A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN ADDITIONAL UNKNOWN SOFTWARE UPDATE WAS PERFORMED BUT FAILED TO FIX THE FAILURE. THE CONTACT INDICATED THAT THE FUEL TANK WAS DAMAGED HOWEVER, THE FUEL TANK WAS NOT REPLACED AS STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED THAT THE VEHICLE ALSO RECEIVED A FUEL SYSTEM CLEANING AND A FUEL INDUCTION INJECTION HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

  21. Steering, Electrical system, Electronic stability control (ESC), May 7, 2020

    CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR

  22. Electrical system, Other or unspecified, May 5, 2020

    WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPENS IT MAKES YOU JUMP. IT TAKE YOU FOCUS OFF THE ROAD, BECAUSE YOU?RE TRYING TO TURN THE RADIO DOWN OR OFF, BUT IT?S ALREADY OFF AND NOTHING WORKING. SO YOU WAIT FOR IT TO STOP. I DID TAKE MY CAR INTO A DEALERSHIP AND HAD IT INSPECTED, THEY SAID IT WAS THE WHOLE FRONT COMPONENT (RADIO/ AC) COST ABOUT $650. THERE?S NO WAY OF JUST DISCONNECTING JUST THE RADIO, BECAUSE IT?S ALSO WIRED WITH SOME DASH LIGHTS AND THE AC. THERE ARE ALSO MANY OTHER PEOPLE STRUGGLING WITH THIS PROBLEM. *TR

  23. Structure, Electronic stability control (ESC), Fuel/propulsion system, Apr 29, 2020

    FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(01/29/2019)-LATCHES/LOCKS/LINKAGES: DOOR LATCH-CAMPAIGN #16V643000-01/27/2017)-LATCHES/LOCKS/LINKAGES: HATCHBACK: LIFT GATE LOCK CAMPAIGN # 16V698000-(11/16/2016)-STRUCTURE: BODY HATCH BACK/ LIFT GATE CAMPAIGN # 16V691000 (11/16/2016)- ELECTRICAL SYSTEM: WIRING CAMPAIGN # 15V813000-(01/07/2016)

  24. Power train, Vehicle speed control, Fuel/propulsion system, Apr 27, 2020

    I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.

  25. Electrical system, Engine, Apr 24, 2020

    WHILE DRIVING DOWN THE EXPRESSWAY AT 70MPH MY VEHICLE LOSS POWER ENTIRELY AND STALLED. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME AND FORCED TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME AND INDICATED A CAMSHAFT POSITION SENSOR, CRANKSHAFT POSITION SENSOR, AND IGNITION ERRORS. I'VE OWNED THIS VEHICLE FROM THE DAY IT ARRIVED AT THE DEALERSHIP. THE PROBLEM AT FAULT HAS BEEN PREVIOUSLY IDENTIFIED BY FORD IN A TSB FOR THE ENGINE WIRING HARNESS CHAFFING ON THE INTAKE MANIFOLD. OWNERS ARE NOT NOTIFIED THROUGH MAIL ON TSB'S AND THIS VEHICLE HAS BEEN SERVICED BY THE DEALER SINCE THE TSB WAS ISSUED. I BELIEVE THIS SHOULD BE A RECALL CONDITION DUE TO THE ACCIDENT POTENTIAL THIS PROBLEM CREATES.