2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Power train, Dec 16, 2019
MY VEHICLE HAS BEEN IN THE SHOP REPEATEDLY EVERY SINCE I PURCHASED IT IN 2012 CAR NOT ACCELERATING WHEN IT SHOULD. IT HESITATES AND SHUDDERS VIOLENTLY WHEN TAKING OFF IN FIRST GEAR. I HAVE BEEN TOLD THAT I MUST HAVE A NEW CLUTCH SYSTEM PUT IN A TRANSMISSION AT MY EXPENSE. WHEN THE VEHICLE IS COOL IT WILL SHIFT GOOD BUT AS IT IS DRIVEN MORE, THE WORSE IT GETS AT SHIFTING.
Power train, Dec 10, 2019
VEHICLE LOST POWER AND WOULDN'T ACCELERATE. RPM'S ROSE BUT CAR WOULDN'T GO. THIS HAPPENED WHILE I WAS ENTERING AN INTERSECTION WITH CROSS TRAFFIC! THIS COULD GET SOMEONE KILLED. THE VEHICLE ONLY HAD 78,000 MILES AND HAD BEEN IN THE SHOP AT LEAST ONE OTHER TIME AT AROUND 53,000 MILES AND THE TRANSMISSION WAS FIXED THEN. HERE WE ARE 25,000 MILES LATER AND IT'S OUT AGAIN!
Power train, Dec 6, 2019
WHILE STARTING TO ACCELERATE MY CAR LEAPED FORWARD AND I HAD TO SLAM ON THE BRAKES TO PREVENT ME FROM REAR ENDING ANOTHER VEHICLE. MY CAR THEN STARTLING STUTTERING FROM THE FAULTY TRANSMISSION. THE CAR DOES NOT SHIFT PROPERLY.
Structure, Dec 6, 2019
I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.
Power train, Dec 5, 2019
PURCHASED CAR NEW AND FROM DAY ONE IT WAS EVIDENT THERE WE'RE TRANSMISSION ISSUES. HAD BACK TO THE DEAL SEVERAL TIMES THE SAID THEY REPROGRAMMED THE TRANSMISSION BUT IT DID NOT HELP, MAYBE EVEN MADE IT WORSE? WHEN DRIVING OR PULLING OUT THE CAR WOULD SHAKE AND SHUTTER VERY BAD. THIS WAS A CONSTANT ISSUE FROM THE DAY I DROVE IT OFF OF THE SALES LOT.
Engine, Fuel/propulsion system, Dec 5, 2019
WHEN ACCELERATING FROM STOPPED POSITIONS LIKE WAITING TO TURN, THE CAR WILL HESITATE BADLY WHEN PRESSING THE ACCELERATOR AND WILL NOT TAKE OFF VERY FAST. THIS OCCURS ON LEVEL AS WELL AS UNLEVEL GROUND. WE HAVE HAD THE CLUTCH REPLACED 3 TIMES WITHIN 2 YEARS AND CONTINUE TO HAVE ISSUES. THIS OCCURS WHEN IN DRIVE WHEN TURNING ALL THE TIME. IT ALSO OCCCCURS WHEN WE ARE TRYING TO SPEED UP TO PASS ANOTHER CAR OR GET AHEAD OF ONE. WHEN THE CAR IS ON AN ANGLE THE FUEL GAUGE WILL READ UP TO 30 MILES ON THE TANK BUT WILL STOP AS THE FUEL SENSOR DOES NOT SHOW THE CAR HAS GAS IN IT. WE HAVE HAD THE FUEL GAUGE CHANGED 2 TIMES IN A 2013 FORD FOCUS. THIS OCCURS WHEN PARKING THE CAR IN OUR DRIVEWAY. THIS OCCURS EVERY DAT THAT WE HAVE HAD THE CAR.
Power train, Dec 5, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CLUTCH SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, (586) 948-7700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES FOR THE POWER TRAIN HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,050.
Power train, Dec 4, 2019
THE CAR IS UNSAFE TO DRIVE DUE TO THE TRANSMISSION. IT SHAKES VIOLENTLY AND WILL NOT ACCELERATE AT TIMES. I HAVE HAD IT TO THE DEALERSHIP MANY TIMES OVER THE LAST 2 YEARS WITH NO FIX IN PLACE.
Power train, Dec 4, 2019
MY 2013 FORD FOCUS TRANSMISSION SHUTTERS DURING TAKE OFF AND SLIPS GEARS EVERY SO OFTEN, USUALLY WHEN LAUNCHING FROM A FULL STOP OR WHEN DRIVING IN THE FIRST TWO YEARS.
Power train, Engine, Dec 3, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO WEBB FORD (219-924-3400, LOCATED AT 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK LATER. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
Power train, Engine, Nov 25, 2019
I'VE HAD TRANSMISSION PROBLEMS SINCE PURCHASING THE CAR. TWO DAYS AGO THE CAR WOULD NOT GO INTO REVERSE AND THE ENGINE LIGHT CAME ON - IT WAS STUCK IN THE GARAGE AT THIS TIME. I WAS FINALLY ABLE TO GET THE CAR TO REVERSE AND THE LIGHT WENT OFF A FEW HOURS LATER. YESTERDAY THE CAR, AGAIN, WOULD NOT REVERSE AND THE ENGINE LIGHT CAME BACK ON. THIS TIME IT WAS STUCK IN A PARKING LOT. AFTER MANY ATTEMPTS, SOME OF WHICH LEAD TO THE CAR NOT STARTING AT ALL, THE CAR FINALLY TURNED ON, AND REVERSED AFTER ROUGHLY HALF AN HOUR. THIS MORNING I TOOK THE CAR TO WEBB FORD IN HIGHLAND, IN FOR REPAIRS AS THE TRANSMISSION HAS A 100,000 MILE WARRANTY. THE DEALERSHIP SAID THEY ARE BACKED UP FOR OVER 2 WEEKS AND WOULD NOT EVEN LET ME LEAVE MY CAR. THE NEST CLOSEST DEALER IN CALUMET CITY, IL IS NOT TAKING TRANSMISSION WORK AT ALL. NOW, AFTER LEAVING WORK, MY CAR WILL NOT GO OVER 15MPH WITHOUT JERKING AND CHUGGING AND IT SEEMS THAT I HAVE NO WAY TO GET THE TRANSMISSION FIXED EVEN THOUGH IT'S UNDER WARRANTY BECAUSE NO ONE WILL TAKE MY CAR.
Steering, Nov 22, 2019
WHEN STARTING THE CAR RECEIVED THE FOLLOWING ERROR "STEERING ASSIST FAULT". THE CAR HAS NO POWER STEERING AND IS UNDRIVABLE. TURNED CAR ON AND OFF TRYING TO RESET IT BUT IT WILL NOT RESET. THE CAR WAS STATIONARY LOCATED IN A PARKING LOT.
Fuel/propulsion system, Nov 18, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN, SHOOK, AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CANISTER, AND FUEL VAPOR PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,025.
Other or unspecified, Service brakes, Fuel/propulsion system, Nov 17, 2019
WHEN DRIVING CAR AND COME TO A STOP, IT SPLITTERS WHEN ACCELERATING. WHEN FUEL GETS LOWER THAN HALF OF A TANK, THE CAR LOSES POWER, SPUTTERS AND ENGINE MAKES A GRINDING NOISE. THIS HAPPENS ONLY WHEN DRIVING UPHILL OR FROM STOPPED POSITION.
Electrical system, Engine, Nov 15, 2019
MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018
Other or unspecified, Engine, Nov 15, 2019
CAR BEGAN TO STALL AND COMPLETELY SHUT DOWN. WHILE IN DRIVE, WITH MY FOOT ON BRAKE AT A RED LIGHT A ERROR CODE FLASHED ON DASH " TRANSMISSION NOT IN PARK" AND THEN IT SHUT OFF. CAR STALLED 4 MORE TIMES IN A MATTER OF A HOUR, TWICE WHILE IN PARK AND CAR WAS JUST RUNNING. LAST TIME AT A RED LIGHT IN DRIVE . TOOK 30-40 SECONDS TO RESTART CAR, VERY UNSAFE.
Fuel/propulsion system, Nov 15, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.
Power train, Fuel/propulsion system, Nov 15, 2019
COUNTRY FORD STATED THAT THEY FIXED THE ISSUE. I CALLED THEM THE SAME DAY THAT THE ISSUE WAS STILL ON GOING. THEY STATED THAT IT MIGHT HAVE BEEN THE RESET OF THE COMPUTER. I'M VERY CONCERN THE ISSUE WAS NOT FIX BECAUSE THE NEEDED PART WASN'T AVAILABLE AT THE TIME. THE CAR STILL STALLS WHEN IT'S AT HALF A TANK AND COMPLETELY STALLS WHEN IT'S AT A QUARTER TANK. THIS IS NOT SAFE TO BE DRIVING DOWN HIGHWAYS OR IN A BUSY CITY. I AM CONCERN WITH WITH MY HEALTH AND LIFE IT SUDDENLY SHOTS OFF ON A BUSY ROAD.
Power train, Other or unspecified, Engine, Nov 8, 2019
THE CAR HAS HAD SEVERAL RECALLS AND TRANSMISSION PROBLEMS SINCE THE DAY I GOT IT. IT HAS CLUTCH ISSUES THAT LEAVES ME STALLED STUCK IN GEAR IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT HAS LEFT ME STUCK IN MY GARAGE AND NOT BEING ABLE TO GO IN REVERSE FOR DAYS AT A TIME.
Power train, Nov 8, 2019
WHEN DRIVING MY CAR IT STUDDERS AND SHAKES VIOLENTLY AND I'M NOT SURE WHAT TO DO ABOUT IT. I HAVE READ ABOUT THE ISSUES WITH THE TRANSMISSION AND WANTED TO MAKE SURE MY PROBLEM WAS ENTERED.
Power train, Nov 7, 2019
THE CARS TRANSMISSION WILL SHUDDER AND HESITATE FROM A STOPPED CONDITION. I HAVE HAD IT REPAIRED 2 TIMES AND ABOUT TO TAKE IT IN FOR A 3RD. THIS HAS BEEN AN ONGOING ISSUE WITH THIS TRANSMISSION
Other or unspecified, Engine, Oct 30, 2019
MY CAR WAS ON RECALL ABOUT THE TRANSMISSION AND THE GAS THEY ONLY FIX THE GAS LEAK BUT THEY SAY THEY DON'T HAVE THE PART FOR THE TRANSMISSION
Steering, Oct 29, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT TO MAKE A TURN, IT LOST STEERING ABILITY AND "STEERING ASSIST FAULT" AND "SERVICE RDQ,D" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WAS TOWED TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Power train, Oct 28, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING WHICH HAS TO DO WITH TRANSMISSION CLUTCH. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE HAD BEEN A WARRANTY RECALL PLACED ON THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH NYE FORD (1479 GENESEE ST, ONEIDA, NY 13421, (888) 769-0937) TO HAVE THE VEHICLE SERVICED. AFTER HAVING THE VEHICLE FOR NEARLY A WEEK, THE DEALER STATED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE IT WAS OUT OF WARRANTY. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THEY HAD NO EVIDENCE OF HER SPEAKING WITH A REPRESENTATIVE. THE CONTACT WAS NOT GIVEN A REFERENCE NUMBER AFTER HER CONVERSATION WITH THE INITIAL REPRESENTATIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 147,000. *LN CONTACT STATED VEHICLE WAS SOLD TO CONTACT WITH TRANSMISSION ISSUE. VEHICLE JUST TURNS ON AND OFF. *JB
Fuel/propulsion system, Oct 28, 2019
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) ON JANUARY 2, 2019. THE CONTACT STATED THAT THE VEHICLE DID NOT RESTART AFTER BEING FUELED. THE VEHICLE RESTARTED AFTER A WHILE, BUT FAILED TO START AGAIN THREE DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE RECALL REPAIR WAS PERFORMED: JOHN KENNEDY FORD (888-377-1951, LOCATED AT 1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428). THE TECHNICIAN DIAGNOSED AND REPLACED THE PURGE VALVE ASSEMBLY, BUT THE FAILURE RECURRED THREE DAYS LATER. AFTER THE FUEL TANK WAS REFILLED, THE VEHICLE SHOOK, SHUDDERED, AND STALLED. ALSO, THE BATTERY AND CHECK ENGINE INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL CANISTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,153.