2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Steering, Jul 19, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. JIM CHARLON FORD, INC (269 SOUTH CHINA LAKE BLVD, RIDGECREST, CA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED SINCE THE VIN WAS NOT INCLUDED IN A RECALL AND BECAUSE OF THE DIAGNOSTIC FEE. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT PROVIDED.
Steering, Jul 18, 2018
MY STEERING GEAR HAS GONE OUT WITH LESS THAN 100,000 MILES ON CAR. I HAVE BEEN READING AND THIS IS AN ONGOING PROBLEM WITH THIS CAR. I ALSO ALMOST HIT A CAR DURING A TURN WHEN THE STEERING STOPPED WORKING. NOT SAFE AND IS A LEMON DUE TO ONGOING TRANSMISSIONS ISSUES AS WELL.
Steering, Jul 18, 2018
AT HIGHWAY SPEED VEHICLE STEERING BECOMES UNPREDICTABLE. AT TIMES THE STEERING WILL HAVE A 'LOOSE' FEELING WHERE INPUTS ARE MADE WITH NO RESPONSE CAUSING MORE INPUT TO BE MADE THEN SUDDENLY VEHICLE WILL TURN CAUSING AN OVER CORRECTION AND INPUT NEEDING TO BE MADE TO CORRECT THE VEHICLES PATH WHICH BASICALLY MAKES DRIVER SEESAW AT STEERING WHEEL TO KEEP VEHICLE IN A STRAIGHT LINE. OTHER TIMES STEERING BECOMES HARD TO MOVE OUT OF CENTERED POSITION CAUSING EXCESSIVE EFFORT TO MOVE STEERING WHEEL. ONCE MOVED OUT OF CENTER THE ABOVE MENTIONED FIGHT TO KEEP VEHICLES PATH STRAIGHT BEGINS. WHEN TRAILING BEHIND ANOTHER VEHICLE, ESPECIALLY SEMI TRAILERS THE VEHICLE BECOMES EXTREMELY UNSTABLE CAUSING CONSTANT LEFT AND RIGHT STEERING INPUTS TO KEEP VEHICLE FROM VEERING OFF HIGHWAY. SMALL BUMPS OR ROAD RUTS WILL OCCASIONALLY CAUSE STEERING WHEEL TO SNATCH LEFT OR RIGHT. VEHICLE ALIGNMENT HAS BEEN CHECKED TWICE, TIRES WERE REPLACED, ROTATED AND INFLATION CHECKED. FORD DEALERSHIP AND INDEPENDENT TIRE SHOP HAVE VERIFIED THAT THERE ARE NO WORN PARTS. FORD DEALER STATES ELECTRIC STEERING GEAR REQUIRES REPLACEMENT. I HAVE OWNED VEHICLE SINCE IT WAS NEW (5 YEARS) AND THIS CONDITION HAS JUST STARTED WITHIN THE LAST SEVERAL MONTHS.
Fuel/propulsion system, Jul 17, 2018
BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!
Steering, Jul 16, 2018
THE POWER STEERING WENT OUT ON THE VEHICLE. DEALER SAYS I HAVE TO REPLACE THE STEERING RACK AND HAVE A NEW ALIGNMENT - $2500.00 AND NOT COVERED UNDER ANY WARRANTY. CAR HAS ONLY 65,000 MILES ON IT.
Other or unspecified, Jul 14, 2018
THE BATTERY LIGHT CAME ON WHILE DRIVE, BUT WENT OFF AFTER TURNING THE CAR OFF AND ON. THE LIGHT CAME BACK OFF AND ON THE NEXT DAY, WHILE DRIVING HOME THE NEXT DAY, THE LIGHT CAME ON AGAIN AND THE CAR BECAME REALLY HARD TO TURN. ONCE I GOT THE CAR HOME PARKED, THE WHEEL COMPLETELY LOCKED UP ON ME. NOW I RECEIVE THE TRANSMISSION FAULT ERROR WHENEVER THE CAR IS STARED ALONG WITH THE BATTERY LIGHT. I HAD THE ALTERNATOR REPLACED, BUT BOTH ISSUES STILL PERSIST. ANYONE ELSE HAS HAD THIS ISSUE?
Other or unspecified, Jul 11, 2018
AT 38,500 MILES RADIO WOULD RANDOMLY MAKE LOUD POPPING AND STATIC NOISES NOW A FEW MONTHS LATER THE RADIO QUIT ALL TOGETHER. FUSES ARE GOOD
Power train, Jul 10, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED TO COME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE CLUTCH WAS REPLACED FOUR TIMES IN THE PAST TWO YEARS AS WELL AS THE TRANSMISSION COMPUTER. THE VEHICLE WAS SERVICED AT SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333). THE DEALER STATED THAT THE CLUTCH WAS ON AN EXTENDED WARRANTY; HOWEVER, THERE WERE LIMITS ON WHETHER IT WOULD BE REPLACED BASED ON RPMS. THE CONTACT STATED THAT A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.
Fuel/propulsion system, Jul 9, 2018
EVAP CHECK VALVE (OR PURGE VALVE) STOPPED WORKING CAUSING THE PLASTIC GAS TANK TO BEGIN TO IMPLODE ON ITSELF. DAMAGING THE ENTIRE CANISTER SYSTEM. TO THE TUNE OF AN ESTIMATED $1,800 PARTS AND LABOR TO GET IT FIXED.
Steering, Power train, Electrical system, Jul 7, 2018
THE FIRST PROBLEM WAS WITH THE TRANSMISSION, FORD EXTENDED THE WARRANTY TO COVER WHATEVER THE PART WAS OUT TO 150K MILES. THE SECOND PROBLEM WAS THE RADIO/SYNC SYSTEM QUIT WORKING. AND AS OF TODAY JULY 7 A STEERING ASSIST FAULT WARNING IS COMING UP ON THE DASH. I DID SOME RESEARCH AND THE PROBLEM DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. THE STEERING ASSIST FAULT WARNING COMES ON WHEN YOU START THE VEHICLE, WE HAVE NOT SEEN IT HAPPEN WHILE IN MOTION.
Power train, Jul 7, 2018
FEELS LIKE THE TRANSMISSION SLIPS. GOING UPHILL ON A HIGHWAY A SPEED OF APPROX. 35 MPG, (NORMAL SPEED FOR AREA I WAS IN), HAD A HESITATION FELT LIKE I WAS LOSING ACCELERATION. ONCE UPHILL, PULLED INTO A DRIVEWAY AND PUT IN REVERSE TO TURN AROUND, CAR WOULD NOT GO REVERSE, WOULD GO FORWARD, INTO PARK AND NEUTRAL, BUT NOT REVERSE. SHUT OFF ALL ACCESSORIES (A/C, RADIO ETC.) PUT IN PARK AND TURNED CAR OFF. WAITED 5 MINUTES AND TURNED CAR BACK ON AND REVERSE WORKED. I HAVE FELT A SLIP AS SUCH ONLY ON A COUPLE OF OCCASIONS AND CAR CORRECTED ITSELF, BUT THIS TIME IT DID NOT, UNTIL I SHUT THE CAR OFF ALL THE WAY.
Electrical system, Jul 3, 2018
2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED A NEW TRANSMISSION WAS INSTALLED AND FAILED. THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE TRANSMISSION WAS REBUILT AND THE CLUTCH REPAIRED. *JS
Power train, Other or unspecified, Engine, Jun 30, 2018
TRANSMISSION SHUDDER THEN DRIVING ON HIGHWAY LOW OIL LIGHT CAME ON RANDOMLY HAPPENED BEFORE TOOK TO SHOP AND SAID THE REAR MAIN SEAL WENT OUT WHICH CAUSED OIL TO LEAK INTO TRANSMISSION AND MAKING THE CLUTCH SLIP
Fuel system, Gasoline, Jun 29, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDAN FORD LTD. (13010 I-35, LIVE OAK, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE COULD FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Fuel system, Gasoline, Jun 26, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.
Engine, Jun 25, 2018
AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART THE CAR.ONCE RESTARTED I CAN CONTINUE ON A NORMAL SPEED.
Power train, Vehicle speed control, Jun 21, 2018
STARTING FEBRUARY 2018 THE CAR WAS JERKING AND IT HAD TURNED OFF ON ME WHILE ON THE HIGHWAY 3 TIMES. I HAVE CHANGED OXYGEN SENSORS AND PURGE VALVE (I HAVE RECEIPTS) AND IT HAD INITIALLY HELPED. AS OF JUNE 2, 2018, IT IS JERKING AND TURNING OFF AGAIN AND THROWING CHECK ENGINE CODE P0805 AND P080A. THE SYSTEM FROM CAR NOTIFIED ME THAT THE TRANSMISSION WAS HOT AND NEEDED TO BE TURNED OFF. FROM JUNE 2, 2018 I HAVE NOT DRIVEN THE CAR.
Steering, Jun 18, 2018
POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY.
Power train, Jun 12, 2018
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE GEAR INADVERTENTLY SHIFTED TO ANOTHER GEAR WITHOUT WARNING. THE VEHICLE JERKED AND SHIFTED TO VARIOUS RATES OF SPEED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SALE FORD (1145 US-258, KINSTON, NC 28504, (252) 522-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/25/18*JB
Steering, Jun 11, 2018
THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED
Other or unspecified, Engine, Fuel/propulsion system, Jun 11, 2018
AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.
Power train, Engine, Jun 11, 2018
I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.
Steering, Jun 10, 2018
FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..
Steering, Jun 9, 2018
BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.
Steering, Other or unspecified, Jun 9, 2018
THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.