2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Electrical system, Jul 3, 2015
FORD FOCUS S 2013 HORN WAS NOT WORKING STARTING IN APRIL 2015. CAR WAS PURCHASE NEW IN JULY 2013. IN MID APRIL HORN WAS WORKING AGAIN, BUT ONLY FOR ABOUT 3 DAYS. HORN WAS INOPERATIVE ENTIRE MONTH OF APRIL AND BEGAN WORKING AGAIN IN MID-MAY. ABOUT 3 WEEKS LATER, STARTING IN JUNE, HORN WAS AGAIN INOPERATIVE. CHECKED RELAY AND FUSE AND BOTH WORKED - RELAY "CLICKED" USING HORN BUTTON ON STEERING WHEEL AND WHEN KEY FOB LOCKED DOORS. DETERMINED HORN WAS FAULTY AND RELAY/FUSE NOT THE PROBLEM - CALLED DEALER FOR APPOINTMENT. DEALER CONFIRMED HORN WAS INOPERATIVE AND HAD TO ORDER A HORN WHICH REQUIRED THAT I COME BACK A SECOND TIME TO HAVE IT REPLACED. DEALER & SERVICE PERSONNEL WERE VERY COOPERATIVE AND I TOLD THEM THIS PROBLEM IS COMMON FOR FOCUS AND READ MANY POSTS ON THE INTERNET CONFIRMING THIS ISSUE.
Power train, Jun 28, 2015
BOUGHT THE VEHICLE USED WITH ABOUT 15,000 MILES ON IT IN THE SPRING OF 2014. DIDN'T NOTICE DURING INITIAL TEST DRIVE BUT AFTER A COUPLE DAYS OF DRIVING FOUND THE TRANSMISSION SHUDDERS AND MAKES A LOUD GRINDING NOISE BUT ONLY WHEN STARTING OUT FROM A STOP. TOOK TO LOCAL DEALER ON 7/16/2014 AND THEY DID A RE FLASH THEY SAID SHOULD CORRECT THE PROBLEM. IT WAS OK FOR A DAY OR TWO BUT THEN THE TRANSMISSION STARTED SHUDDERING AND GRINDING FROM STOPS AGAIN ONLY NOW IT CONTINUED TO SHUDDER EVEN AFTER IT SHIFTED INTO 3RD GEAR, BEFORE THE RE FLASH IT ONLY SHUDDERED WHEN SHIFTING FROM 1ST INTO 2ND GEAR AND THEN IT WAS FINE. ON 8/05/2014 I TOOK IT BACK TO THE DEALER AGAIN . THEY TESTED IT AND SAID THAT EVEN THOUGH THEY DO FEEL THE SHUDDER I AM STILL COMPLAINING ABOUT IT STILL FALLS WITHIN FORDS GUIDELINES AND IS CONSIDERED NORMAL, THE SERVICE WRITER TOLD ME IT WILL HAVE TO GET SO BAD THAT THE DASH JUST ABOUT SHAKES ITSELF LOOSE BEFORE FORD WILL DO ANYTHING ABOUT IT, LIKE REPLACE THE CLUTCHES. ON THAT VISIT THEY DID NOT GENERATE A REPAIR ORDER OR GIVE ME A RECEIPT PROBABLY BECAUSE THEY DIDN'T DO ANYTHING. ON 6/24/2015 I TOOK THE VEHICLE BACK TO THE SAME DEALER AGAIN WITH THE SAME COMPLAINT ONLY THIS TIME I ALSO TOLD THEM THAT BESIDES THE SHUDDER THE VEHICLE WILL NOW ACTUALLY BOG DOWN AND STOP MOVING RIGHT IN THE MIDDLE OF AN INTERSECTION FOR A SECOND OR TWO AT TIMES WHILE ITS SHUDDERING. ONCE AGAIN THEY SAID THERE WAS ANOTHER NEWER RE FLASH AVAILABLE THAT MAY HELP THE PROBLEM SO THEY PERFORMED IT . AGAIN IT SEEMED TO SHIFT GOOD FOR ONE DAY BUT AFTER THAT IT STARTED SHUDDERING AND GRINDING ALL OVER AGAIN ON START OUT FROM STOPS JUST AS BEFORE ONLY NOW IT CONTINUES TO SHUDDER IN 3RD, 4TH AND 5TH GEARS ALL THE WAY UP TO HWY SPEEDS AND CONTINUES TO GRIND ALL THE WHILE. THIS CONDITION IS NOT SAFE, FORD KNOWS IT AND NEEDS TO DO SOMETHING ABOUT IT ASAP BEFORE SOMEONE IS KILLED.
Power train, Jun 27, 2015
MY VEHICLE FAILED TO SHIFT AND HAD ERRATIC LUNGING AS WELL AS LOSS OF PROPULSION. IT SPENT MORE THAN 3 MONTHS AT THE DEALER IN TOTAL AND NOW THE SAME PROBLEMS ARE COMING BACK. I HAVE TAKEN IT IN TO BE FIXED MORE THAN 7 TIMES AND NOW WILL NEED TO TAKE IT IN AGAIN. THE PROBLEMS STARTED AROUND 20K MILES AND HAVE CONTINUED SINCE. THE PROBLEM NEARLY CAUSED AN ACCIDENT WHEN THE TRANSMISSION FAILED TO SHIFT AND STAYED IN NEUTRAL. PLEASE HELP.
Other or unspecified, Jun 26, 2015
RENEUE TO THE DEFECTIVE POWERSHIFT TRANSMISSION I WAS ALMOST IN A WRECK. I HAD TO APPLY THE BRAKES DUE TO A TRACTOR TRAILER COMING IN MY.LANE OF TRAFFIC. WHEN I APPLIED THE BREAKS SUDDENLY, MY TRANSMISSION LOCKED UP AND I COULD NOT SAFELY MOVE AWAY FROM THE TRACTOR TRAILER. THEN WHEN I TRIED TO APPLY GAS PEDAL, THE TRANSMISSION WAS STILL LOCKED AND THE VEHICLE WOULD NOT MOVE. BECAUSE I HAD TO RAPIDLY APPLY THE BRAKES, MY TRANSMISSION LOCKED UP CAUSING ME TO ALMOST WRECK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH MY FOCUS. PLEASE HELP M
Power train, Jun 26, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER TRAIN FAILED WITHOUT WARNING. THE VEHICLE SWITCHED FROM DRIVE TO NEUTRAL. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED FOR A FAILED TRANSMISSION CLUTCH AND TCM MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Power train, Jun 25, 2015
NOTICED THAT THE POWERTRAIN WITHIN THE FIRST WEEK OF OWNING THE FORD FOCUS WAS NOT RIGHT. SPOKE TO THE DEALERSHIP AND WAS INFORMED THAT IT WAS NORMAL. THE CAR SHAKES IN THE FIRST AND SOMETIMES SECOND GEAR WHEN ACCELERATING. I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY COULD RESET THE COMPUTER AND IT WOULD RELEARN MY DRIVING BEHAVIOR. I HAVE HAD IT RESET ONCE AND IN ABOUT 2 WEEKS, THE CAR BEGAN TO SHAKE AGAIN. IT IS TOTALLY EMBARRASSING WHEN I HAVE SOMEONE IN THE CAR THAT NOTICES IT AS WELL. FORD SHOULD BE FIXING THIS ISSUE. IT IS VERY COMMON. WHAT DO YOU THINK POTENTIAL BUYERS OF FORDS THINK WHEN THEY FIND OUT THAT FORD WILL DO NOTHING. THE RESET ON THE COMPUTER IS A JOKE AND FORD SENT US A LETTER COVERING ANY POTENTIAL TRANSMISSION ISSUES UNTIL 100,000 MILES. YEAH, NOT. I HAVE AN EXTENDED WARRANTY TO COVER THAT. IN THE MEANTIME, UNTIL THE TRANSMISSION FAILS, I AM EXPECTED TO JUST COPE WITH THE MINIMAL POWER OF ACCELERATION IN FIRST AND SECOND WHICH IS HIGH DANGEROUS WHEN PULLING OUT IN FRONT OF TRAFFIC. THE CAR WAS PERFECT THE FIRST WEEK AND THEN WENT DOWNHILL AND VERY DISAPPOINTING. I AGREE WITH THE OTHER OWNERS. THERE IS NO WAY I CAN EVER SELL THIS VEHICLE SINCE IT IS A VERY NOTICABLE ISSUE WHEN DRIVEN. UNHAPPY WITH FORD'S RESPONSE TO THE MULTIPLE FOCUS OWNERS WITH THIS VERY SAME ISSUE.
Service brakes, Jun 23, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REAR BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500. THE VIN WAS NOT AVAILABLE. MA 08/11/15 UPDATED 10/26/2017*CN
Power train, Electronic stability control (ESC), Engine, Jun 19, 2015
MY CAR STALLED GOING DOWN THE ROAD AT APPROXIMATELY 35 MPH UPON ATTEMPTING TO ACCELERATE THE VEHICLE REVVED TO THE RED LIMIT, AND WOULD NOT GO INTO GEAR. I WAS THANKFULLY ABLE TO PULL TO THE SIDE OF THE ROAD AND GET MYSELF AND MY CHILD TO SAFETY BY ROLLING IN NEUTRAL. FORD MOTOR COMPANY HAS HAD THOUSANDS OF COMPLAINTS ABOUT THE TRANSMISSIONS IN THESE CARS STALLING OR COMPLETELY MALFUNCTIONING WHILE DRIVING YET THERE HAS NOT BEEN A RECALL ON THEM. MY INFANT WAS IN THE CAR! HAD I BEEN ENTERING A HIGHWAY OR SOMETHING THE RESULTS WOULD HAVE BEEN TERRIBLE. ALL THE COMPANY WILL DO IS EXTEND THE WARRANTY TO 100,000 MILES AND THEN WE AS CONSUMERS ARE SCREWED. BASICALLY THEY "FIX" IT UNTIL THE WARRANTY IS UP. THIS IS NOT ACCEPTABLE OR SAFE IN ANY WAY.
Structure, Jun 18, 2015
WHEN CLOSING FRONT PASSENGER DOOR CLOSES, DOOR LATCH WILL NOT KEEP DOOR SECURELY CLOSED. DOOR WILL OPEN ON THE SLIGHTEST PUSH AND WILL OPEN WHEN TURNING VEHICLE. IF PASSENGER IS NOT WEARING SEAT BELT OR IF SEAT BELT IS NOT FULLY PENSIONED, A PASSENGER MAY FALL FROM MOVING VEHICLE. ENGAGING DOOR LOCK WILL NOT SECURE DOOR. WITH LOCK ENGAGED DOOR WILL STILL OPEN WITHOUT RELEASE DOOR LATCH. DOOR LATCH WILL NOT ENGAGE.
Power train, Jun 18, 2015
THE TRANSMISSION SHUDDERS AND THE CAR WILL NOT ACCELERATE. WE ALMOST GOT HIT IN THE DRIVERS SIDE DOOR WITH THE OTHER CAR GOING APPROXIMATELY 45 MPH. CAN'T PULLOUT SAFELY.
Engine, Jun 17, 2015
MY CAR SHUDDERED AND RECEIVED RECALL LETTER TO HAVE CLUTCH REPLACED WORK COMPLETED 10/3/14. MAY 23,2015 HAD 22,500 SERVICE COMPLETED CAR HAD 19,795 MILES AT THIS SERVICE JUNE 8, 2015 SERVICE FOR CHECK ENGINE LIGHT ON JUNE 16,2015 TRANSMISSION FAILURE LIGHT CAME ON RETURNED TO DEALER AWAITING OUTCOME!! THIS CAR SHOULD BE PROTECTED UNDER LEMON LAW.. VERY UNSAFE AND FORD IS RESPONSIBLE. PLEASE DEMAND THAT FORD RETURN MONEY'S PAID & PAY MY LOAN OFF. HOW MANY PEOPLE HAVE TO DIE BEFORE THIS ISSUE IS RESOLVED?
Power train, Jun 16, 2015
TRYING TO BACK OUT OF MY DRIVEWAY WHEN IT FIRST HAPPENED. THE SHIFTER DIDN'T ENGAGE BUT THE SHIFTING LEVEL MOVED. THE INFORMATION ON THE CAR SCREEN SAID THAT THAT HILL ASSIST ISN'T WORKING. THE SECOND TIME WHEN DRIVING IN A INTERSECTION THE SAME INFORMATION POPPED UP AND THE TRANSMISSION STALLED GOING NOWHERE. AFTER AWHILE THE CAR COULD MOVE AGAIN BUT ON THE WAY HOME IT HAPPENED AGAIN . TODAY IT DOESN'T EVEN START ,TRIED IN THE MORNING AND IN THE AFTERNOON.
Power train, Jun 16, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ACCELERATE ACROSS TWO LANES OF TRAFFIC, THE VEHICLE WOULD NOT RESPOND. THE DEALER STATED THAT THE INCIDENT WAS NORMAL FOR THAT TYPE OF VEHICLE WITH A DUAL CLUTCH TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO A DIFFERENT DEALER TO GET A SECOND OPINION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500.
Power train, Jun 15, 2015
THE CAR'S TRANSMISSION LOST DRIVE (NO WARNING LIGHTS) AND STARTED TO COAST WITH MY SPEED REDUCING RAPIDLY. I WAS FORCED TO CROSS 2 LANES OF TRAFFIC WITH NO POWER TO THE VEHICLE. I BROUGHT THE VEHICLE TO A STOP AND MOVED SHIFTER TO "P" BUT THE CAR'S INFORMATION SYSTEM SAID THE VEHICLE WAS NOT IN PARK. I PUT THE PARKING BRAKE ON AND CALLED THE TOWING COMPANY. THIS IS AN EXTREMELY DANGEROUS PROBLEM. I WAS LUCKY NOT TO HAVE AN ACCIDENT.
Tires, Wheels, Equipment, Jun 14, 2015
[XXX] ; MY NEWLY PURCHASED USED 2013 FORD FOCUS SE. HAD A SERIES OF THINGS GONE WRONG WITH IT. AND I KNOW IT FALLS UNDER THE STATE "LEMON LAW." ALTHOUGH I HAVE PURCHASED THE EXTENDED WARRANTY. I HAVE SEEM TO FIND MYSELF STRANDED WITH NO VEHICLE TO DRIVE TO WORK NOR GO TO AND FROM SCHOOL WITH? THIS IS WHY I HAVE CHOSE TO FILE THIS COMPLAINT TOWARDS FORD MOTOR COMPANY, ABOUT MY NEWLY PURCHASED VEHICLE. THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM HAS PARTLY TRIED TO COMPLY BY FIXING THE PROBLEMS. WHILE ONE OTHER OF THE DEALERSHIP DEPARTMENTS CHOOSES TO AVOID ALL THE PROBLEMS ARISING FROM THE CAR. I WOULD LIKE THIS COMPLAINT TO BE A FOREMOST LAST WARNING TO WHOM THE "REJECT VEHICLE" OPTION OR :LEMON LAW OPTION WILL BE MY NEXT REQUEST. I HAVE SPENT OVER FIFTEEN THOUSAND ON THIS VEHICLE THAT HAS DONE NOTHING BUT LEAVE ME STRANDED FOR TWO DAYS FOLLOWING FIVE DAY ON A DIFFERENT OCCASION. AND THE TWO SUB MANUFACTURING ENTITIES I HAVE BEEN WORKING WITH SEEM TO CARELESS WHETHER I HAVE A VEHICLE OR NOT. I WOULD CLOSE WITH THIS FINAL STATEMENT, WHY SHOULD I HAVE TO GO WITHOUT A CAR THAT IS DEPENDABLE, AND NOT BE COMPENSATED WITH A RENTAL WHILE THE VEHICLE IS GETTING REPAIRED. THAT ESP HAS SEEM TO PROVIDE ME WITH NOTHING I HAVE HAD TO PAY DEDUCTIBLE FOR REPAIRS ON THIS VEHICLE WHEN IT WAS THIS WAY TO BEGIN WITH. PLEASE CONTACT ME FOR SOME HELPFUL OPTIONS ON MY RIGHTS AS A CONSUMER. SINCERELY [XXX] SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jun 12, 2015
WHEN ACCELERATING FROM A STOP AND WHEN TRYING TO INCREASE SPEED, AUTOMATIC TRANSMISSION SLIPS AND SHUTTERS MAKING IT DIFFICULT TO GAIN SPEED. THIS IS PARTICULARLY UNSAFE WHEN MERGING INTO TRAFFIC. THIS IS A AUTOMATIC TRANSMISSION ..... BUT IT FEELS LIKE I AM DRIVING A MANUAL TRANSMISSION AND THE CLUTCH IS SLIPPING (IF ANYONE HAS EVER HAD THAT PROBLEM IT FEELS THE SAME) HAS BEEN TO THE DEALERSHIP 2 TIMES AND BOTH TIMES I ONLY GOT TEMPORARY RELIEF. I CAN HONESTLY SAY THAT THIS CAR IS UNSELLABLE BECAUSE OF THIS PROBLEM. SO I'M STUCK BECAUSE IT HASEN'T BEEN REPAIRED WITH LONG LASTING RESULTS, AND SELLING IT IS NOT AN OPTION. NO ONE IN THERE RIGHT MIND WOULD BUY THIS CAR WITH WHAT MAY BE A MAJOR TRANSMISSION PROBLEM LOOMING.
Steering, Jun 11, 2015
I WAS DRIVING ON A SIDE STREET AT ABOUT 15 MPH WHEN I NOTICED IT BECAME DIFFICULT TO STEER THE CAR. THE STEERING ASSIST WARNING LIGHT CAME ON. IT WAS NOW DIFFICULT TO MAKE TURNS. IT FELT LIKE MANUAL STEERING FROM THE 1960'S. THERE WAS NO WARNING; IT JUST HAPPENED. I TOOK THE FORD FOCUS TO MY MECHANIC. HE PLUGGED THE CAR INTO THE COMPUTER FOR A DIAGNOSTIC REPORT. HE FOUND NOTHING WRONG WITH IT. HE LOOSENED THE BATTERY CABLES AND MADE A FEW OTHER INSPECTIONS. THE STEERING ASSIST LIGHT WAS NO LONGER ON AND THE CAR RAN WELL. HAVING THE POWER STEERING GO OUT WITHOUT WARNING WAS SCARY. I'VE NEVER HAD THIS PROBLEM WITH ANY CAR. *TR
Vehicle speed control, Other or unspecified, Engine, Jun 5, 2015
THE VEHICLE HAS BEEN VERY SLUGGISH SINCE DAY ONE OF THE LEASE. THE TRANSMISSION DOES NOT SEEM TO ENGAGE ACCORDINGLY. UPON ACCELERATION THE VEHICLE HESITATES AND/OR SPUTTERS, LURCHING FORWARD AND THEN HESITATING AGAIN. I HAVE HAD THE VEHICLE IN FOR SERVICE BY AN AUTHORIZED FORD DEALER A FEW MONTHS AGO BUT THE PROBLEMS STILL REMAIN. I PLAN ON TAKING THE VEHICLE IN AGAIN SINCE IT CONTINUES TO DISPLAY THE SAME ISSUES IT HAS SINCE THE DAY WE BEGAN OUR LEASE.
Power train, Jun 3, 2015
MONDAY JUNE 1ST AFTER CLEARING THE CODES FROM THE PREVIOUS INCIDENT 2 DAYS PRIOR AND TAKING A FEW SHORT DRIVES AROUND TOWN ON SUNDAY THE VEHICLE TRANSMISSION SEEMED TO BE OPERATING NORMALLY SO MONDAY I DROVE TO AUBURN AT 5 AM AND HAD NO ISSUES. COMING HOME AT ABOUT 1:30 IT STARTED TO EXHIBIT THE SAME SYMPTOMS FROM SATURDAY SO I GOT OFF THE FREEWAY AND WITHIN A FEW BLOCKS HAD INTERMITTENT NO POWER TO THE WHEELS, GIVING IT GAS JUST REVVED THE ENGINE, I MANAGED TO LIMP IT INTO A PARKING LOT WITH THE TRANSMISSION GOING IN AND OUT. HOOKING UP MY OBD2 COMPUTER I GOT THE FOLLOWING CODES: P2862, P2837, P2862 (AGAIN) AND P287B. I DID NOTICE ON BOTH DAYS IT FAILED THAT THE TRANSMISSION WOULD NOT GO INTO SPORT/MANUAL SHIFT MODE. I ATTEMPTED TO CLEAR THE CODES AND THE P2862 WOULD NOT CLEAR AFTER 3 ATTEMPTS SO I CALLED FORD ROADSIDE. LATE IN THE 3 HOUR WAIT FOR A TOW TRUCK THE CAR STARTED AND THE CODE SEEMED TO HAVE CLEARED, I WAS ABLE TO MOVE FORWARD AND REVERSE IN THE PARKING LOT. I BELIEVE THAT IT IS SOMEHOW TRIGGERED BY HIGHER TEMPERATURE DRIVES BUT NOT THAT HIGH, AND AT LEAST A 20-25 MILE DRIVE. SATURDAY IT WAS ABOUT 73 DEGREES WHEN IT FAILED AND MONDAY IT WAS IN THE HIGH 60S. WHEN I DROVE TO WORK MONDAY MORNING IT WAS IN THE LOW 50S. ALSO WHEN IT FAILED I COULD HEAR MECHANISM IN THE TRANSMISSION SEEMINGLY TRYING TO SHIFT LIKE THE NOISE A REGULAR MANUAL TRANSMISSION MAKES WHEN SHIFTING, (GEARS AND LEVER ACTUATORS). THEY HAVE NO IDEA WHEN FORD WILL BE PROVIDING CLUTCH PARTS LET ALONE WHATEVER ELSE IS BROKE. I NOW BELIEVE THAT THE LATEST PROBLEM I HAVE HAVING IS WAY BEYOND THE CLUTCHES SLIPPING AND SHUDDERING LIKE MOST PEOPLE HAVE DESCRIBED. THIS PROBLEM IS EXTREMELY DANGEROUS AND SOMEBODY WILL BE SERIOUSLY INJURED OR KILLED WHEN THEIR FOCUS "AUTOMATIC TRANSMISSION" CAUSES THE CAR TO LOOSE POWER WITHOUT MUCH WARNING AND IN A DANGEROUS SITUATION. WHY NO RECALL?
Power train, Jun 3, 2015
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX SEPARATE OCCASIONS. THE MECHANIC STATED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED. THE TRANSMISSION WAS REPROGRAMMED FIVE TIMES; HOWEVER, THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Power train, May 31, 2015
SAME COMPLAINT AS MANY OTHERS. SHIMMYS, SHAKES WHEN GOING INTO 2ND. NOT ALL THE TIME. SEEMS TO HAPPEN WHEN NOT ENOUGH EXCELLERATION. FROM A COMPLETE STOP.
Power train, May 31, 2015
AUTOMATED MANUAL 6 SPEED TRANSMISSION HAS BEEN EXHIBITING CLUTCH SHUDDERING FOR AT LEAST 6 MONTHS, DEALER ORDERED NEW CLUTCHES 3 MONTHS AGO AND ARE STILL ON BACK ORDER. SATURDAY MAY 30TH 2015 WHILE PULLING AWAY FROM A STOP LIGHT MAKING A LEFT TURN AT APPROX 5-10 MPH THE RPM WENT TO AROUND 5000 LIKE THE CLUTCH WAS SLIPPING THEN STARTED SHIFTING EXTREMELY ROUGH AND RPM UP AND DOWN WHILE THE GAS PEDAL WAS HELD STEADY AT WHAT SHOULD HAVE BEEN A LOW RPM STATE OF NO MORE THAN 2000-3000 RPM. WHILE AT CITY SPEEDS GOING UP A LONG HILL IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN 5TH OR 6TH GEAR AND WOULD NOT SHIFT EVEN IN SPORT MANUAL MODE AND BOGGED DOWN UNTIL FINALLY WITH THE GAS HELD DOWN IT JERKED VIOLENTLY AND DOWN SHIFTED. WHEN PARKING SEVERAL MILES LATER IT WOULD NOT GO INTO REVERSE. THIS WAS A MODERATELY WARM DAY OF ABOUT 75 DEGREES AFTER A 25 MILE FREEWAY DRIVE, THE ENGINE WAS NOT OVERHEATING AND THE OIL LEVEL WAS GOOD. THE NEXT MORNING MY DIAGNOSTIC COMPUTER (A CAN OBD2) DETECTED THE DTC CODES P2862 AND P2837 AND THE CAR IS APPARENTLY WORKING NORMALLY AFTER CLEARING THE CODES AND DRIVING AROUND THE BLOCK.
Power train, May 30, 2015
TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION SLIPPED FIRST GEAR AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE AUTOMATIC TRANSMISSION CLUTCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. JS
Steering, May 29, 2015
WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.
Power train, May 29, 2015
CAR STUTTERS, STALLS, JERKS, WHENEVER YOUR UNDER ACCELERATION. IN THE 1ST, 2ND AND 3RD GEARS. IT SHAKES, SHIMMIES, AND RATTLES HORRIBLY AND IS A HAZARD TO TURN IN FRONT OF ONCOMING TRAFFIC, EVEN WHEN THEY ARE FAR AWAY (IT WILL BOG DOWN). FORD SAYS THIS CAR DOES THIS FOR THE NEW DUAL CLUTCH CAR. HAD IT LOOKED AT MANY TIMES AND THE LAST TIME THEY SAID ITS NOT BAD ENOUGH TO REPLACE TRANS AND THEY JUST KEEP REPROGRAMMING IT. PROBLEM JUST KEEPS COMING BACK. GUESS SOMEONE WILL HAVE TO GET KILLED FIRST IN ORDER TO FIX THIS ISSSUE, AND AS FROM I CAN RESEARCH, THERE ARE A LOT OF FOCUS'S WITH THIS PROBLEM. FIRST AND LAST FORD I WILL OWN....