2013 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,112 owner complaints filed for this model year. This is the 4th highest complaint count among 19 Focus model years with reports.
Of the 2013 reports, 49 involved a crash and 12 involved a fire. 28 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Exterior lightingAug 1, 2013
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
Campaign 13V335000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
EquipmentOct 2, 2012
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Campaign 12E035000 on NHTSA.gov
Representative owner complaints
2,112 reports, newest first.
Power train, Sep 10, 2014
LOUD GRINDING NOISE COMING FROM A BRAND NEW FORD FOCUS. BEING TOLD THAT THE SOUND IS NORMAL. I DIDN'T SIGN UP FOR A VEHICLE THAT SOUNDS LIKE IT'S DRAGGING METAL DOWN THE STREET ONLY TO BE TOLD THIS IS NORMAL FOR THIS VEHICLES DUAL TRANSMISSION.. *TR
Power train, Engine, Sep 9, 2014
CPSC: I1490081A. 2013 FORD FOCUS. CONSUMER STATED THE CAR STALLS, STUTTERS AND ALSO LURCHES BETWEEN SHIFTS. *LN
Power train, Sep 3, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO JERK, AND DECELERATED INTERMITTENTLY. THE VEHICLE RESUMED NORMAL OPERATION AFTER A MINUTE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCED A CLICKING NOISE IN THE FRONT END OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE VEHICLE TRANSMISSION SOFT WEAR, REPLACED THE CLUTCH AND REPAIRED A MAJOR ELECTRICAL FAULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,676.
Power train, Sep 2, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Service brakes, Sep 2, 2014
AN ENTERPRISE BRANCH PUT ME IN A DEFECTIVE RENTAL. THE BRAKES WERE BAD. THE ENTERPRISE EMPLOYEE WHO PUT GAS IN IT ADVISED THE BRANCH MANAGER THERE WAS A PROBLEM BUT HE PUT ME IN THE CAR ANYWAY. I HAVE TRIED FOR A WEEK TO GET A REGIONAL MANAGER TO RETURN MY CALL. THERE WERE TWO COMMENTS MADE BY INDIVIDUALS INVOLVED WITH THE DEALERSHIP THAT LEAD ME TO BELIEVE THIS HAS HAPPENED BEFORE. I DON'T CARE ABOUT A REFUND. I WANT A CORRECTIVE ACTION PLAN THAT CAN BE MONITORED TO ENSURE NO ONE IS PUT IN THAT POSITION AGAIN. THE SECOND VEHICLE'S ENGINE MAINTENANCE WAS DUE. *TR
Engine and engine cooling, Power train, Sep 2, 2014
THE TRANSMISSION SHIFTS ROUGHLY BETWEEN FIRST AND SECOND GEAR. IT CAUSES THE CAR TO SHUTTER AND ON AN INCLINE, HAS CAUSED THE VEHICLE TO ROLL BACKWARDS. I HAVE TAKEN THE CAR TO A FORD DEALERSHIP AT LEAST 4 TIMES TO FIX THE ISSUE, BUT THEY HAVE TOLD ME EACH TIME THAT THERE IS NO PROBLEM WITH THE TRANSMISSION. MY DRIVER DOOR AND DRIVER-SIDE PASSENGER DOOR HAVE BOTH OPENED WHILE I WAS DRIVING BECAUSE OF A FAULTY LATCH. THEY OPENED ON SEPARATE OCCASIONS, SO I HAVE BEEN TO FORD TWICE BECAUSE OF THE DOOR NOT CLOSING. LASTLY, THE AC HAS TWO SEPARATE ISSUES WHERE IT DOESN'T WORK. THE TECHNICIANS AT FORD HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM, SO IT HAS GONE ON UNSOLVED. *TR
Power train, Aug 29, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD. ON A SEPARATE OCCASION, WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Power train, Aug 28, 2014
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION HESITATED WHILE SHIFTING GEARS. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Power train, Aug 28, 2014
CAR TRANSMISSION CONSTANTLY SLIPS/LURCHES AND GRINDS. DEALER SAYS THIS IS "NORMAL". CAR HAS BEEN CLOSE TO SEVERAL ACCIDENTS DUE TO TRANSMISSION SLIPPING/LURCHING AT INTERSECTIONS I DO NOT FEEL SAFE TO DRIVE THIS CAR. *TR
Power train, Aug 27, 2014
WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR
Power train, Aug 22, 2014
THE TRANSMISSION SHAKES, JERKS, MISS-SHIFTS, AND MAKES NOISES ON STARTS FROM DEAD STOP. IT IS HORRIBLE IN STOP AND GO TRAFFIC SITUATIONS. I'VE HAD IT SERVICED TWICE AT THE FORD DEALERSHIP, AND THE CAR RUNS WELL LEAVING THE SHOP, ONLY TO RETURN TO THE ABOVE MENTIONED PROBLEMS WITHIN A VERY SHORT PERIOD OF TIME. I AS WELL AS ALL OF MY FAMILY MEMBERS HAVE EXPERIENCED THE PROBLEMS, AND THE RESPONSE I HAVE GOTTEN FROM FORD'S REPRESENTATIVES IS THAT IT IS JUST A MINOR IRRITATION AND NOT A SERIOUS PROBLEM. I BEG TO DIFFER WITH FORD IN THAT IT IS A SERIOUS DEFECT, WHICH IS POTENTIALLY HAZARDOUS. *TR
Power train, Aug 21, 2014
THE FORD FOCUS 2013 SEEMS TO HAVE A LOT OF ISSUE WITH TRANSMISSION. I HAVE TAKEN MY CAR ABOUT 8 TIMES NOW TO FIX THE GRINDING PROBLEM WHEN IT CHANGES GEAR. A SOFTWARE FIX WAS MOSTLY DONE WHICH SOLVES THE ISSUE (MAY BE) FOR A WEEK AND THEN IT STARTS ALL OVER AGAIN. THEY CHANGED THE CLUTCH OR SOMETHING RELATED TO THAT AND WORKED FAIRLY BETTER DURING THE WINTER OF 2013 BUT COME SUMMER OF 2014 SAME ISSUE. IN FACT THE GRINDING ISSUE GOT SO BAD THAT I HAD NO OPTION BUT TO TAKE IT BACK IN. IT STARTED TO GRIND IN EVERY GEAR POSSIBLE. GOING UP THE HILL WAS A HUGE NIGHTMARE. IT USED TO GRIND ALL THE WAY ON THE THIRD GEAR TILL IT SHIFTED TO FOURTH. SO IMAGINE SITTING INSIDE THE CAR DURING THAT TIME. ALSO, WITH THE AC ON IT WAS A NIGHTMARE. I DRIVE A LITTLE LONGER TO WORK THAN MOST PEOPLE AND IT IS A SCARY DRIVE EVERY SINGLE DAY. THE GEAR DOES NOT CHANGE SMOOTHLY, IT DOES GET STUCK OCCASIONALLY AND I GET HUGE JERKS BEFORE IT CHANGES, AND THE DEALERS AND FORD HAVE NO CLUE WHAT THE ISSUE IS. THEY WONT ORDER A RECALL TO FIX IT NOR WILL THEY GIVE ME A NEW CAR. IT IS POTENTIALLY UNSAFE TO DRIVE THESE FOCUS CARS. I AM SCARED IF THE CAR WILL STOP IN THE MIDDLE OF THE HIGHWAY. I HOPE SUCH A DAY DOES NOT COME. *TR
Power train, Electronic stability control (ESC), Traction control system, Aug 21, 2014
WHEN TRYING TO DRIVE IN ABOUT 5 INCHES OF SNOW, THE TRACTION/STABILITY CONTROL KICKED IN AND MADE MY CAR GO ABOUT AN 1 INCH A MINUTE. EVER SINCE THAT INCIDENT, WHENEVER I START FROM A STOPPED POSITION, THE CAR WILL STUTTER AND SOMETIMES SLOW DOWN AFTER STARTING EVEN THOUGH I HAVE MY FOOT ON THE GAS. THIS IS NOT A PROBLEM IF THERE IS NO TRAFFIC, BUT IN HEAVY TRAFFIC OR FAST MOVING TRAFFIC, A PERSON CAN GET RUN OVER. THERE HAVE BEEN SEVERAL TIMES THAT THE FLOW OF TRAFFIC HAS HAD TO EITHER STOP OR CONSIDERABLY SLOW DOWN WHILE MY CAR IS SLOWLY GETTING UP TO SPEED. I HAVE TAKEN MY CAR IN AND THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. THEY STATE THAT IT IS RUNNING PROPERLY. I HAVE TRIED TO TRADE IN THE VEHICLE AND 1 DEALERSHIP TOLD ME THAT THEY HAVE HEARD OF THIS PROBLEM BY OTHER FOCUS OWNERS. WE HAVE A FRIEND THAT ALSO HAS THE SAME MAKE AND MODEL, BUT IT IS AN AUTOMATIC, AND THEY SAY THEY HAVE THE PROBLEM AS WELL. SO THIS IS NOT JUST A PROBLEM WITH THE MANUAL TRANSMISSION MODEL. *TR
Power train, Electrical system, Vehicle speed control, Engine, Aug 20, 2014
THE CAR IS EXPERIENCING TRANSMISSION PROBLEMS. IT SHUDDERS AND BOGS DOWN AS I AM ACCELERATING, AND OFTEN LURCHES FORWARD UNEXPECTEDLY. THE CAR MAKES A LOUD GRINDING NOISE WHEN SHIFTING THROUGH GEARS. THE PROBLEMS BEGAN IN LOW GEARS, BUT I AM NOW EXPERIENCING PROBLEMS AT ALL SPEEDS, INCLUDING LURCHING FORWARD. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP TWICE, ONLY FOR THEM TO TELL ME THIS IS A NORMAL OCCURRENCE. I AM AFRAID THE TRANSMISSION ISSUES WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE GRINDING OF THE GEARS WILL CAUSE DAMAGE TO OTHER COMPONENTS OF MY VEHICLE. *TR
Power train, Aug 18, 2014
ALARMS WENT OFF, LOSS OF INSTRUMENT PANEL, COMPLETE LOSS OF TRANSMISSION POWER AND ENGINE CUT OUT. "TRANSMISSION FAULT, SERVICE TRANSMISSION NOW" WAS THE MESSAGE RECEIVED. HAD VEHICLE TOWED TO FORD SERVICE CENTER. ON AUGUST 17, 2014 AT 60 MILES AN HOUR IT HAPPENED AGAIN. HAVE HAD CAR TOWED TO SERVICE CENTER AGAIN. *TR
Power train, Engine, Aug 18, 2014
SHIFTING INTO NEUTRAL (WHILE DECELERATING/BRAKING) WILL INTERMITTENTLY CAUSE ENGINE RPMS TO RAPIDLY DROP, RESULTING IN ENGINE FAILURE/STALL. ATTEMPTS TO RESTART THE ENGINE ARE TYPICALLY SUCCESSFUL, ALTHOUGH OCCASIONALLY REQUIRING MULTIPLE ATTEMPTS, DUE TO ENGINE RE-STALLING. KEY FACTORS SEEM TO BE ENGINE OIL TEMPERATURE, AND BRAKING/DECELERATING. *TR
Power train, Aug 18, 2014
WE PURCHASED THE 2013 FOCUS AT APPLE FORD IN RED LION PA. WE HAD THAT CAR APPROX 1 MONTH AND IT WOULD NOT GO IN REVERSE, WE WERE TOLD THE JERKING GRINDING HESITATIONS WERE ALL "NORMAL". AFTER OVER A WEEK IN THE GARAGE IT WAS DETERMINED BY DEALER THEY WOULD SWAP OUT FOR ANOTHER FOCUS SAME YEAR, BUT HAD MORE MILES THAN THE ORIGINAL FOCUS. THE FIRST VIN # WAS [XXX]. WE CONTINUE TO HAVE ALL THE ABOVE SYMPTOMS WITH THE 2ND FOCUS THEY TRADED US. I AM TAKING BACK TO GARAGE THIS WEEK FOR WORSENING ISSUES WITH MY TRANSMISSION. I CALLED FORD AND THEY TOLD ME THAT THEY (FORD) COULD NOT SEND A COPY OF THE LETTER THAT WAS MAILED OUT EXPLAINING THEY HAVE EXTENDED THE WARRANTY TO 100,000 MILES OR 7 YEARS BECAUSE IT IS DONE BY A "THIRD PARTY" ?? THIS INCLUDES THE INPUT SHAFT SEALS, THE CLUTCH & OR A SOFTWARE CALIBRATION. MY CAR IS PAID OFF IN FULL AND IT IS RIDICULOUS THAT I AM HAVING TO WASTE TIME GOING BACK AND FORTH WITH FORD ABOUT THIS. I HAVE FILED SEVERAL COMPLAINTS WITH NO RESOLUTION. WHAT HAPPENS WHEN THE WARRANTY EXPIRES, BY THEN WILL I EVEN HAVE A CAR THAT IS DRIVABLE? I DO NOT EVEN FEEL SAFE DRIVING M CAR, THEREFORE I ONLY USE IT AROUND HOME AND NEVER ON TRIPS OR ANYWHERE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Aug 15, 2014
EXPERIENCING SHUDDERING WITH ACCELERATION FROM A STOP POSITION. MY CAR MAKES A VERY LOUD NOISE ALONG WITH VIBRATIONS, TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY CHECKED THE TRANSMISSION SAID IT WAS FINE, THEY TEST DROVE IT AND OF COURSE SINCE IT IS INTERMITTENT IT DIDN'T DO IT. I WAS TOLD THIS IS NORMAL DUE TO THE FACT THAT THE TRANSMISSION IS AN AUTOMATIC BUT FUNCTIONS LIKE A MANUAL TRANSMISSION. SOON AS I GET IN THE CAR DRIVE IT ABOUT 5 MILES AND IT STARTS DOING IT. I'M NERVOUS DRIVING IT CAUSE IT ALSO FEELS LIKE IT'S GOING TO DIE IN THE MIDDLE OF ACCELERATION. I FEEL THAT SAFETY IS COMPROMISED BY THIS ISSUE. IT SHUDDERS THE MOST AT ABOUT 18-20MPH FROM 0MPH. I DON'T SEE HOW THIS CAN BE NORMAL, IT FEELS SO UNSAFE. *TR
Power train, Aug 15, 2014
WHEN STARTING TO ACCELERATE THERE IS A SKIPPING AND/OR SURGING, WITH AN ACCOMPANIED SHUTTERING COMING FROM THE TRANSMISSION UNTIL THE CAR REACHES AS FAST AS 25 MPH. THIS DEFECT HAS ALMOST CAUSED ONE ACCIDENT. I HAVE BEEN IN CONTACT WITH TWO DEALERSHIPS TO TRY AND GET THE PROBLEM REPAIRED HOWEVER THE PARTS ARE ON BACK ORDER FOR AS LONG AS 4 MORE WEEKS. THE DEALERSHIPS HAVE STATED THIS IS A COMMON PROBLEM WITH VARIOUS SERVICE NOTICES ON IT. THEY HAVE INFORMED ME THAT IT IS DUE TO FAULTY SEALS THAT CAUSE LEAKING LUBRICANT. *TR
Tires, Wheels, Aug 13, 2014
2 CONTINENTAL CONTIPROCONTACT TIRES HAVE SIDEWALL BUBBLES ON MY 2013 FORD FOCUS. FEAR I WILL HAVE A BLOWOUT ON THE FREEWAY. *TR
Power train, Aug 12, 2014
BOUGHT A NEW FORD FOCUS HATCHBACK. TRANSMISSION PROBLEMS FROM THE START. HESITATES AND JERKS WITH GRINDING SOUNDS. TOOK TO DEALER TWICE AND THEY DID NOTHING. *TR
Power train, Aug 12, 2014
NOTE: THE FOLLOWING ISSUES ARE INTERMITTENT BUT PROGRESSIVE I.E., GETTING WORSE. ERRATIC TRANSMISSION SHIFTS: (1) LAGS (OPPOSITE OF #2 NEXT) DURING ACCELERATION FROM FULL STOP. (2) SUDDEN HIGH SPEED ACCELERATION THAT IS OUT OF PROPORTION FROM FORCE APPLIED TO ACCELERATOR PEDAL FROM FULL STOP I.E. THE FRONT WHEELS BRAKE TRACTION AND SPIN. (3) TRANSMISSION SHUTTERS DURING NORMAL ACCELERATION. (4) TRANSMISSION APPEARS TO GEAR SEARCH DURING NORMAL DRIVING CONDITIONS AT SPEEDS FROM 40 TO 50 MPH. THIS IS INDICATED BY CHANGES IN TACHOMETER READINGS (UP AND DOWN) AS WELL AS FEEL TO THE DRIVER. (5) VEHICLE WILL NOT MAINTAIN POSITION I.E., ROLLS BACKWARD, ON THE SLIGHTEST INCLINE. BRAKE PRESSURE MUST BE MAINTAINED TO PREVENT ROLL BACK. *TR
Structure, Aug 12, 2014
WITHIN A FEW DAYS OF INITIAL PURCHASE I NOTICED A RATTLE/CRUNCHING/GRINDING NOISE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS PREVALENT DURING REVERSE AS A RATTLE AND DURING LEFT TURNS AS CRUNCH AND SOMETIMES GRINDING NOISE. *TR
Electrical system, Vehicle speed control, Engine, Aug 11, 2014
I BOUGHT MY 2013 FOCUS SE PRE OWNED WITH 19500 MILES IN MARCH OF 2014. WITHIN A MONTH THE CAR WAS SHAKING HORRIBLY AT STOP AND AT SPEEDS BETWEEN 0-30MPH, WHILE GRINDING-LIKE NOISE CAME FROM THE TRANSMISSION. I AM IN FEAR OF MY WIFE AND MY SAFETY, I ALMOST GOT REAR ENDED BY A BIG 1 TON DIESEL TRUCK BECAUSE MY CAR WOULD NOT ACCELERATE FROM STOP. I TOOK IT THE DEALER AND THE CAR WAS "REPAIRED" BY THE FORD DEALERSHIP WHERE I BOUGHT IT FROM. AFTER TAKING IT HOME 2 WEEKS LATER I BROUGHT THE CAR BACK BECAUSE THE SAME PROBLEMS WERE OCCURRING. FORD SERVICE ASSURED ME THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR. ME BEING A CHEMICAL PLANT WORKER WORKING OVERNIGHTS MADE IT DIFFICULT TO BRING THE CAR IN FOR A THIRD TIME DURING THEIR BUSINESS HOURS. FIRST CHANCE I GOT I BROUGHT THE CAR BACK TO THE DEALERSHIP A MONTH LATER TO GET IT FIXED AGAIN. I TALKED TO THE DEALER MANAGER AND HE GUARANTEED ME HE WOULD HELP ME WITH THIS ISSUE, HE TOOK ME TO THE FORD SERVICE MANAGER JUST FOR HIM TO TELL ME "ITS NORMAL" FOR THAT CAR TO DO THAT. THEY SAID ALL THEY COULD DO IS SOME COMPUTER RESET TO THE CAR AND GAVE IT BACK TO ME. THE SERVICE MANAGER TOLD ME THE CAR WILL START SHAKING AGAIN EVENTUALLY AND THERE'S NOTHING THEY CAN DO TO FIX THAT PROBLEM BECAUSE THAT'S THE WAY THE TRANSMISSION WAS DESIGNED. I AM IN THE PROCESS OF FILING A LEMON LAW COMPLAINT AGAINST FORD. WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. *TR
Steering, Aug 10, 2014
WHEN DRIVING AT HIGHWAY SPEEDS OF ABOUT 65+ MPH THE STEERING WHEEL WILL HAVE A NOTCHY FEEL WHEN YOU TRY AND TURN IT FROM THE CENTER TO CORRECT DIRECTION, WHICH RESULTS IN A JOLT* THAT OVER CORRECTS CAUSING YOU TO HAVE TO CORRECT AGAIN, WHERE THE ISSUE COMES INTO PLAY ONCE AGAIN. DOING SO MAKE IT FEEL AS IF YOU HAVE TO CONSTANTLY TURN THE WHEEL BETWEEN THE NOTCH POINTS IN ORDER TO GO IN A STRAIGHT LINE, WHICH MAKES THE CAR HANDLE IN A VERY UNSAFE MANNER, WHEN YOU TAKE INTO ACCOUNT THAT WHEN THE WHEEL GOES INTO THE NOTCH THE CAR HEADS STRAIGHT FOR THE CAR NEXT TO YOU OR THE BARRIER/DITCH ON THE SIDE OF THE ROAD. I HAVE TO TAKE 500 MILE TRIPS EVERY MONTH, AND THIS BECOMES A SERIOUS PROBLEM AT THE SPEEDS AND DISTANCES THAT I HAVE TO DRIVE. * THIS JOLT IS LIKE YOU HAVE TO TURN OVER A BUMP, THERE IS A POINT THAT REQUIRES MORE FORCE TO TURN THAN NORMAL, BUT THE MOMENT IT BREAKS THAT BARRIER, IT GOES BACK TO NORMAL CAUSING THE WHEEL TO TURN AND STICK INTO ANOTHER POSITION/NOTCH. THERE IS A NOTCH BOTH LEFT AND RIGHT ABOUT 10-15 DEGREES OF CENTER, MEANING ONCE YOU BREAK THE INITIAL FORCE TO MOVE FROM THE CENTER, IT WILL "CLUNK" INTO THE NOTCH AT 10-15 DEGREES FROM CENTER. *TR