2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: engine
464 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Feb 13, 2019
THE CAR TURNED COMPLETELY OFF, ENGINED LIGHT WOULD COME ON AND OFF, THE CAR WOULD STALL AND WHILE DRIVING ON THE INTERSTATE THE ACCELERATION DIDN'T WORK AND THE CAR STARTED MOVING BACKWARDS.
Fuel system, Gasoline, Latches/locks/linkages, Engine, Feb 11, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Engine, Feb 10, 2019
THE DUAL-CLUTCH TRANSMISSION IN MANY FORD PRODUCTS HAS ISSUES. THE CARS OFTEN SLAM INTO GEAR OR FEEL LIKE THEY ARE SLIPPING.
Engine, Fuel/propulsion system, Feb 7, 2019
MY 2014 FOCUS ST STALLS EVERY TIME I COME TO A STOP EVEN WITH A FULL TANK OF GAS DUE TO A FAILING CPV WHICH IS PART OF THE CURRENT FORD RECALL 18V735. HOWEVER FORD HAS STILL NOT GOTTEN A REMEDY AND MY CAR HAS BEEN WAITING ALMOST ALMOST 4 MONTHS NOW FOR THIS RECALL TO BE READY SINCE IT STARTED.
Power train, Engine, Fuel/propulsion system, Jan 16, 2019
TAKATA RECALL.ENGINE STALLS W/O NOTICE, INSIDE CAB REEKS OF GAS SMELL. FORD REMEDY IS TO KEEP GAS TANK 1/2 FULL. DOESN'T WORK. JUST FILLED UP AND STILL STALLED WHILE ENTERING INTO THE FREEWAY. I DID NOT USE CHEAP FUEL. VERY DANGEROUS AND THE REMEDY DOES NOT WORK. TOOK CAR TO DEALERSHIP TWICE NOW AND THEY CONFIRMED IT'S 1 OF 10 FOCUS ON THE RECALL. IN OTHER WORDS 10% OF THEIR FOCUS HAVE THIS RECALL AND SYMPTOMS. I CALLED FORD CORP AND THEY GAVE ME 2 OPTIONS, 1)DRIVE CAR WITH 1/2 TANK OR MORE 2) DON'T DRIVE IT AT ALL. I NEED IT FOR WORK #2 IS NOT AN OPTION. FORD WILL NOT GIVE A LOANER CAR EVEN I TOLD THEM THEIR REMEDY IS NOT WORKING AND CAN CAUSE BODILY INJURY OR EVEN DEATH.
Engine, Jan 12, 2019
WE'RE JUST NOW FINDING OUT THAT THERE WAS A RECALL ON OUR CAR THAT CAUSES IT TO STALL OUT WHILE DRIVING AND NOW ARE CARS IN THE SHOP AND THERE ARE SAYING ITHAT THE ENGINE NEEDS TO BE REPLACED, WE WHERE ON A HIGHWAY GOING AT ABOUT 60-70 MPH AT THE MOST WE HEARD A BANG COME FROM THE ENGINE AND A CLOUD OF SMOKE POURD OUT FROM BEHIND US, T
Fuel system, Gasoline, Engine, Jan 8, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SHEEHY FORD MARLOW HEIGHTS (5000 AUTH ROAD, MARLOW HEIGHTS, MD 20746) AND WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jan 4, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY, (631) 265-2340) TO BE DIAGNOSED, BUT THE CONTACT DID NOT HAVE THE DIAGNOSTIC REPORT. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Vehicle speed control, Engine, Fuel/propulsion system, Jan 2, 2019
PURCHASED USED ON 11/30/2018. WHILE DRIVING ON FREEWAY, CAR SUDDENLY LOST POWER, COULD NOT RESTART, HAD TO PULL TO SIDE OF ROAD AND WAIT FOR ASSISTANCE DURING HEAVY TRAFFIC. SECOND TIME, SAME THING HAPPENED HILE DRIVING ON FREEWAY ONLY I WAS ABLE TO CONTINUE AT APROX. 15 MPH TO EXIT RAMP AND WAIT FOR ASSISTANCE. SAME SYMPTOMS DURING IN-TOWN DRIVING: STALLING, WON'T RESTART, WON'T SHIFT INTO NEXT GEAR- STUCK GOING 10-20 MPH, CHECK ENGINE LIGHT ON TOOK IN FOR DIAGNOSTICS: OBD CODE P902.
Engine, Dec 25, 2018
STARTED IN 2015 TRANSMISSION SHUDDERED/VIBRATED/HESITATION ON HIGHWAY, LACK OF POWER, CAR WOULD JERK LIKE I HAD BEEN IT ON HIGHWAY, ONBOARD COMPUTER WAS RE PROGRAMED IN OCTOBER OF 15 AND AGAIN IN JAN OF 17. CAR IS NOT STORING COMPUTER CODES WHEN IT ACTS UP. ON 7/17/18 THE CHECK ENGINE LIGHT COMES ON I CALLED DEALER GOT AN APPOINTMENT FOR 7/17/18, CHECK ENGINE LIGHT HAD GONE OFF BEFORE THE DEALER SAW THE CAR, AND THE ON BOARD COMPUTER DID NOT STORE A CODE FOR THEM TO FIGURE IT OUT. WHEN I LEFT THE DEALER I DID NOT GET A BLOCK WHEN THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED JERKING, I PULLED INTO A PARKING LOT TO TURN AROUND AND GO BACK TO THE DEALER HOWEVER THE CAR WOULD NOT GO INTO REVERSE, I TRIED A HALF DOZEN TIME TO BACK UP INCLUDING TURNING OFF THE ENGINE. THE CAR NEXT TO ME LEFT AND I WAS ABLE TO MAKE A U TURN, BY THE TIME I GOT BACK TO THE DEALER THEY WERE CLOSED. I BROUGHT THE CAR BACK THE NEXT MORNING THEY WERE ABLE TO RETRIEVE TO CODE AND REPLACE THE TRANSMISSION CONTROL MODULE. IN AUGUST OF 18 ONE DAY LEAVING THE GAS STATION WHEN I PUT THE CAR INTO DRIVE ALL IT DID WAS REV THE ENGINE ANOTHER TIME WHEN I BACKED OUT OF MY PARKING PLACE AND TRIED TO DRIVE AWAY IT WOULD NOT GO INTO DRIVE. THIS HAPPENED AGAIN IN DECEMBER. LATELY I HAVE A PROBLEM WHERE THE ENGINE WILL REV UP WHILE DRIVING ON THE HIGHWAY, IT USUALLY IS ONLY FOR A FEW SECONDS. THE RPM'S WOULD DOUBLE WHEN THIS HAPPENED. ON 12/7/18 THIS HAPPENED AGAIN, HOWEVER I HAD TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE ENGINE TO STOP THE REVVING. THE REVVING OF THE ENGINE IS NOT ON SPECIFIC DATES, HOWEVER HAPPENS ONCE OR TWICE A WEEK USUALLY ON THE HIGHWAY.
Electrical system, Engine, Dec 19, 2018
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WIRES IN THE WIRE HARNESS WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY AND THE "ENGINE FAULT SERVICE NOW" AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
Engine, Dec 19, 2018
OUR WELL MAINTAINED 4 YEAR OLD FUSION WITH 1.6L ECOBOOST, STARTED MAKING NOISE, ENGINE COMPLETELY DIED WHILE DRIVING ON CITY STREET, SMOKE CAME POURING OUT. FORD DETERMINED CRACK IN ENGINE BY CYLINDER HEAD TO BE THE CAUSE. FORD INFORMED US OUR VEHICLE WAS NOT INVOLVED IN A RECALL, AND OVER WARRANTY MILES (80K). WE HAVE RESEARCHED AND LEARNED OF THE 1.6L ECOBOOST ENGINE RECALLS BECAUSE OF RISK OF CRACKED CYLINDER HEAD/ENGINE. OUR LOCAL SM TOLD US FORD WAS LIKELY TO COVER ALL BUT $700 OF THE REPAIR, THEN THE NEXT DAY INFORMED US FORD WOULD ONLY AGREE TO PAY 1400 TOWARD NEW ENGINE, WITH US RESPONSIBLE FOR THE REMAINING COST. FORD REFUSED COVERING OUR RENTAL. WE HAVE BEEN WITHOUT THE VEHICLE FOR NEARLY 3 WEEKS NOW
Power train, Engine, Dec 12, 2018
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE DURING THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401, (845) 251-4077) WHERE A NEW CLUTCH WAS INSTALLED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT CONSUMER STATED DESCRIPTION IS WRONG, SHE NEVER LOST CONTROL. CONSUMER CANNOT CONTROL HEAT AND PASSENGER SIDE AXLE IS RUSTED.*JB
Other or unspecified, Engine, Fuel/propulsion system, Dec 10, 2018
WHILE DRIVING ON A HIGHWAY MY VEHICLE 2014 FORD FOCUS SE BEGAN TO SPUTTER. CONTINUES TO DO SO UNTIL I GOT IN THE STREET ON MY HOME AND BEGAN GOING UNDER 10 MPH. ONCE I ENTERED MY HOME TO PUT SOME ITEMS DOWN BEFORE RETURNING BACK OUT, I ATTEMPTED TO START MY CAR. I NOTICED UPON ENTRY OF MY VEHICLE THAT MY RADIO WAS ON WITHOUT MY KEYS BEING IN THE IGNITION, ALSO MY DRIVER DOOR WAS STILL OPEN. I ATTEMPTED TO START MY VEHICLE BUT NOTHING HAPPENED, IT DIDN'T TICK NOR TURN. WHAT DID HAPPEN THOUGH WAS MY ENTIRE COMPUTER SYSTEM BEGAN TO CUT ON AS IF THE VEHICLE HAD STARTED AND TURNED. RADIO ON, DASHBOARD LIGHTS PRESENT AND THEN CUT OFF, ALERT FOR MY LOW TIRE, TRIP TIMER BEGAN RUNNING. THEN AN ERROR CODE REGARDING SOMETHING IN THE LINES OF FUEL. WASN'T QUICK ENOUGH TO TAKE A PICTURE OF THE ERROR MESSAGE. WHEN I REMOVED MY KEY AND CALLED MY SISTER TO INFORM HER THAT I MAY NEED A RIDE FOR MYSELF AND MY 6 YEAR OLD DAUGHTER, THE DASHBOARD NEEDLES JUMPED VIGOROUSLY. WHILE SITTING. IN THE VEHICLE AGAIN, THE COMPUTER SYSTEM OPENED UP AND MY TRIP TIMER BEGAN RUNNING AND THE RADIO. AGAIN WITHOUT THE KEYS IN THE IGNITION, THEY WERE IN MY LAP. THE ENTIRE NIGHT WHILE MY VEHICLE WAS STATIONARY PERIODICALLY MY CAR WOULD CUT IN AND OFF, AND ENGAGE WITHOUT THE KEYS IN THE IGNITION NOR PRESENT NEAR HE CAR. CONSEQUENTLY, THE CONSTANT RUNNING OF THE VEHICLE BY IT SELF RAN THE BATTERY DEAD AS WELL. ATTEMPTED TO CONTACT THE FORD DEALERSHIP, WHERE I PURCHASED THE VEHICLE, AND CHECK SERVICE AND THE TECHNICIAN WAS VERY RUDE AND CONTINUOUSLY INTERRUPTED ME. WHEN QUESTIONING REGARDING AND OPEN RECALL, 18S32, AND MENTIONING THAT NOT ONLY DID I CALL THE NTHSA NUMBER BUT I ALSO READ THE RECALL REGARDING MY VEHICLE SERVICEMAN BECAME EVEN MORE RUDE AND EVEN DISCONNECTED THE CALL.
Power train, Engine, Fuel/propulsion system, Dec 3, 2018, fire
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.
Power train, Electrical system, Engine, Nov 30, 2018
EXTREME STALLING PROBLEMS DRIVING ON FREEWAY AND GOING ON INCLINES. CAR HAS HEAVY JERKING AT STOP AND GO SPEEDS. TRANSMISSION LIGHT CAME ON ASKING TO PULL OVER AND WAIT 6 MINUTES FOR OVERHEATING. 3 TIMES IN LESS THAN A YEAR CAR HAS BEEN TO THE SHOP
Power train, Engine, Nov 29, 2018
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE SLOWED DOWN AND THE RPMS SUDDENLY INCREASED, WHICH CAUSED THE VEHICLE TO SPEED UP AGAIN. THE CONTACT TOOK THE VEHICLE TO VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) AND THEY RE-CALIBRATED THE ENGINE. THE VEHICLE'S PERFORMANCE IMPROVED, BUT THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN FORD DEALER AND THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION CLUTCH. AFTER A COUPLE OF MONTHS, THE FAILURE RECURRED. THE DEALER STATED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AGAIN. THE DEALER WANTED TO CHARGE FOR THE REPAIR SINCE IT WAS NO LONGER COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 36,000.
Power train, Exterior lighting, Engine, Nov 29, 2018
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS RECEIVED ON VEHICLE AFTER PURCHASE. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHILE TRAVELING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE HEADLIGHTS SHUT OFF, AND THE ENGINE WOULD KNOCK. *JS
Engine, Nov 8, 2018
MY FORD FOCUS 2114 KEEPS STALLING AT RANDOM WHILE ON THE HIGHWAY I NEEDED IT TOWED TO JACK MADDEN FORD NORWOOD MASS 2 TIMES BUT IT HAS STALLED AND WOULD EVENTUALLY RESTART. THEY TOLD ME IT WAS FIXED ALL 3 TIMES THAT IT WAS AT THE DEALERSHIP.BUT IT STILL HAPPENS IT HAPPENED AGAIN ON 11/02/2018. PLEASE HELP ME WITH THIS ISSUE BEFORE I OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED. THANK YOU.ALWAYS MOVING
Engine, Nov 6, 2018
THIS CAR SUFFERS FROM THE POWERSHIFT TRANSMISSION ISSUE THAT CAUSES DANGEROUS JERKING AND ACCELERATION ISSUES. I HAVE CONTACTED FORD REGARDING THIS AND THEY STATE THIS CAR IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I HAVE TO PAY FOR THE REPAIRS MYSELF WHICH WILL RUN 2K. THIS CAR WAS JUST PURCHASED USED 3 MONTHS AGO AND IS DANGEROUS. HOW THIS CAR DOES NOT FALL UNDER THE EXTENDED WARRANTY, I DON'T UNDERSTAND.
Engine, Oct 30, 2018
THERE IS A CLUTCH MALFUNCTION ON THE CAR. CAUSING THE CAR TO HESITATE,SHUDDER, OR RATTLE UPON ACCELERATION.
Other or unspecified, Engine, Fuel/propulsion system, Oct 25, 2018
I PAYED $372.24 FOR A FUEL SYSTEM PROBLEM I WAS HAVING PROBLEMS WERE ENGINE WAS STALLING,VAPOR MANAGEMENTVALVE WAS REPLACED.NOW THERE IS A RECALL THAT IS NOT COMPLETE.WHY AM I BEING CHATGED FOR THIS RECALL?I WOULD COME TO A STOP SIGN OR A RED LIGHT AND MY CAR WOULD TURN OFF.THIS IS NOT FIRST TIME I TAKE MY CAR TO FORD I ALSO HAD TO TAKE IT IN FOR TRANSMISSION RECALL.
Steering, Power train, Engine, Oct 9, 2018
DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.
Electrical system, Electronic stability control (ESC), Engine, Sep 17, 2018, crash
TAKATA RECALL AMONGST THE KNOWN RECALLS, IS A LOT OF UNSAID ISSUES WITH THIS VEHICLE. IT STARTED WITH THE TCM. WHEN I HAD THE DEALER FIX IT, THE CODES WERE SHOWING OK BUT THE VEHICLE CONTINUED TO DISPLAY THE SAME ISSUES WHEN TRYING TO ACCELERATE. FOR SOME REASON WHEN DRIVING, IT SEEMS AS IF I'M DRIVING A MANUAL VEHICLE INSTEAD OF A AUTOMATIC. THE CLUTCH IS GIVING ME PROBLEMS. IT TEND TO GET STUCK IN THE HILL ASSIST MODE. A FEW WEEKS AGO MY CAR JUST DIED. IT SEEMED TO BE THE BATTERY. WHEN REPLACED IT WAS OK FOR A DAY OR SO. I HAD IT CHECKED TO SEE IF MY ALTERNATOR WAS BAD. IT BOTH PLACES STAYED IT WAS FINE. PERIODICALLY IT WOULD STOP. IT DIDN'T SEEM LIKE THERE WHERE ANY DETERMINING FACTORS ON WHEN (LIKE COLD OR HOT WEATHER). SO I DROVE IT LESS. ONE DAY WHEN DRIVING, GOING 46 MPH, IT JUST SHUT DOWN. THE SCREEN SHOWED 'NOT IN PARK', STARTING SYSTEM FAULT AND IT WOULD NOT ALLOW ME TO PLACE THE VEHICLE IN NEUTRAL. IT THEN BEGAN TO START AND STOP WHENEVER. THE GROUNDS WERE CHECKED, THE STARTER, THE ALTERNATOR, THE FUSE AND ORHERS. MY HORN WOULD SOMETIMES GO OUT FOR DAYS, UP TO WEEKS. WHEN TRYING TO START THE CAR, IT WOULD EVENTUALLY FLASH 'NORMAL MODE'. IT'S SO MANY THINGS GOING ON HERE! I FEAR ALL THE TIME WITH THIS CAR. WHEN THE TCM STARTED ACTING UP, IT STOPPED WHILE DRIVING TOO. I'M A MOTHER OF 5, I'VE HAS THIS CAR FOR 4 YEARS AS FOR THE PAST 2YRS I'VE BEEN LIVING IN FEAR OF MY CHILDREN AND I DYING IN THIS CAR. I'VE SPENT MORE MONEY BUYING RENTALS AND HAVING OTHERS ASSIST WITH TRANSPORTATION WHEN THIS CAR ACTS UP, I COULD'VE PAID HALF OF MY LAST 2YRS OFF. THIS IS NOT FAIR BECAUSE EVERYONE DOESN'T HAVE THE ABILITY TO JUST GET UP A GO TRADE IN A CAR OR WALK AWAY. I'VE BEEN HAVING DIFFERENT PROBLEMS FOR OVER 2 YRS NOW BUT WHEN IT SHUT OFF WHILE DRIVING ON THE HIGHWAY, IT WAS IN THE BEGINNING OF SEPTEMBER 2018 (THIS MONTH) IT GOT WORST AND I HAD IT TOWED TO THE DEALER.
Other or unspecified, Engine, Sep 5, 2018
HELLO, I'M SEEKING HELP FROM YOUR DEPARTMENT AS I AM AN OWNER OF A FORD 2014 FOCUS. I'VE HAD THREE TRANSMISSION/CLUTCH REPLACEMENTS AFTER PURCHASING THE CAR BRAND NEW IN 2014. USUALLY THE CAR BECOMES UNSTABLE/JERKY WHEN DRIVING WHICH SIGNALLED A CLUTCH REPLACEMENT. HOWEVER OVER THE PAST TWO MONTHS AFTER TWO MORE CLUTCH REPLACEMENTS THE TRANSMISSION/ENGINE CEASED WHILE DRIVING IN TOWSON MD INNER CITY STREETS. THE FIRST BEING EXACTLY OVER TWO WEEKS AGO AND WHICH A NEW CLUTCH WAS INSTALLED. I PICKED UP THE VEHICLE AND TWO DAYS LATER CALLED THE DELEARSHIP STATING IT IS STILL NOT DRIVING RIGHT. I COULD FEEL SOMETHING WAS WRONG. I NOTICED SUDDEN JERKS AND WHAT SEEMED LIKE THE TRANSMISSION WAS WEARING OFF AGAIN. I WAS INFORMED BY THE SERVICE PERSON MIKE MAZOR THAT THIS IS NORMAL AND THE ADAPTIVE SYSTEMS WILL HAVE TO GET USED TO MY DRIVING PATTERN AND TO GIVE IT 1000 MILES. I EXPRESSED MY CONCERN THAT SOMETHING NEEDS TO BE DONE BECAUSE THE VEHICLE FELT UNSAFE TO DRIVE. TWO DAYS LATER WHILE TRAVELING ON INTERSTATE ROUTE 40, THE CAR SUDDENLY DECELERATED, MADE A LOUD ROARING SOUND AND WHEN I PUSHED ON THE PEDAL IT SEEMED AS IF IT WAS ON NEUTRAL AND DID NOT WANT TO MOVE. ALL I HEARD WAS THE ENGINE RERVE. EXTREMELY PANICKED AND SCARED I QUICKLY MOVED OVER TO THE YELLOW LINE WITHOUT CAUSING AN ACCIDENT OR INJURING MYSELF. I HAD THE CAR TOWED TO THE DELEARSHIP CLOSEBY AS I FELT VERY UNSAFE DRIVING ANY FURTHER. I WAS INFORMED TODAY BY ALPACKER FORD THAT THEY WORKED ON THE VEHICLE AND THE ENGINE LIGHT IS NO LONGER ON, THE CAR RUNS JUST FINE. THEY WILL BE DOING ONE MORE TEST TOMORROW TO SEE IF THEY CAN REPLICATE THE PROBLEM. I'M TOTALLY BAFFLED AS TO HOW THE ENGINE LIGHT TURNED OFF OR WHY THEY CAN'T FIND THE ISSUE. I'M AFRAID THIS CAR IS GOING TO CAUSE A TERRIBLE ACCIDENT IF I KEEP DRIVING AND AND PLEADING HELP FROM YOUR DEPARTMENT TO GET FORD TO FIND THE FAULT AND FIX URGENTLY.