2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: engine
464 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Feb 3, 2018
DRIVING MY 2014 FOCUS ENGINE SHUT DOWN ,PULLED OVER TO THE SHOULDER OF ROAD IN SNOW STORM ,ALL MOST HIT BY TRACTOR /TRAILER ,THIS WAS ON I- 376 IN PA ,AFTER FEW MINUTES CAR STARTED THEN STALLED AGAIN , THEN CAR STARTED AND WAS ABLE TO CONTINUE ON
Engine, Jan 10, 2018
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO ACCELERATE. ADDITIONALLY,THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,777.
Other or unspecified, Engine, Fuel/propulsion system, Jan 10, 2018
THE CAPLESS GAS TANK IS TRAPPING AIR, CAUSING THE CAR TO "BURP" AND SOMETIMES TURNING ENGINE OFF EVEN WHEN DRIVING. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 8 MONTHS. BUT MORE FREQUENTLY LATELY. I WAS DRIVING DOWN THE INTERSTATE AND MY ENGINE CUT OFF FROM IT. WENT TO GET IT CHECKED OUT AND THE SERVICE CENTERS KEEP GIVING ME THE SAME RESPONSE EVERYWHERE.
Power train, Electrical system, Engine, Dec 11, 2017
STUDDERING AND SHUTTERING OF SHIFTING GEARS. SKIPS LIKE TRANSMISSISON IS SLIPPING
Engine, Nov 8, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO KLABEN FORD IN KENT, OHIO WHERE IT WAS DETERMINED THAT THERE WAS A PARTIAL COLLAPSE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,171. *BF UPDATED 8/20/18*JB
Suspension, Engine, Fuel/propulsion system, Nov 1, 2017
LOWER ARM W/BALLS AND JOINTS X 2 MOTOR MOUNT CHECK ENGINE LIGHT FOR P0420 CATALYST AND CLUTCH AND TRANSMISSION JERKING AND HESITATION AND RADIO NOT WORKING AND I CALLED 1800 NUMBER TO FORD AND AT THIS TIME COULD NOT HELP ME AND WOMAN STATED SHE REPORTED TO NHTSA #CAS13448516 AND ALSO STATED TO CALL DEALERSHIP WHICH IS BALISE READY CREDIT IN SPRINGFIELD MASS
Other or unspecified, Engine, Fuel/propulsion system, Oct 21, 2017
RECALL ON THE TRANSMISSION. CAR JERKS, WHEN STARTING UP FROM A STOP, LURCHES FORWARD. IN MOTIONS BOTH CITY STREET AND HIGHWAY, STARTING UP FROM A STOP.
Engine, Oct 16, 2017
WHILE DRIVING, OR WHILE GOING FROM A COMPLETE OR PARTIAL STOP TO ACCELERATING, THE VEHICLE HESITATES THEN BUCKS. NO MATTER HOW MAINTAINED THE VEHICLE IS, THE LEVEL OF GAS IN THE CAR, OR THE TYPE OF ROAD BEING DRIVEN, THE CAR HESITATES AND STALLS FOR A MINUTE BEFORE ACCELERATING. UNKNOWN AT THIS TIME WHY THE VEHICLE DOES THIS, BUT I BELIEVE IT IS AN ISSUE WITH THE TRANSMISSION.
Other or unspecified, Engine, Fuel/propulsion system, Sep 7, 2017
VEHICLE FUEL SYSTEM LEAKING, GAS TANK DISFORMED. DANGER TO MY SELF AND EVERYONE AROUND MY VEHICLE. THE DEALER IN NAPA DOESN'T KNOW WHY THIS HAPPENED. BUT THEY REPLACED THE PARTS. THIS CAR IS DANGER TO EVERYONE AND PUBLIC. PLEASE MAKE THEM REPLACE THIS CAR BEFORE SOMEONE DEATH. IT CAN EXPLODE DISFORMED GAS TANK AND FUMES MAKES THIS CAR A BOMB. PLEASE HELP THE DEALER WONT RETURN PARTS TO ME. OR TELL ME THE CAUSE. MY NUMBER IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine, Aug 31, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER (LONGMONG FORD IN LONGMONT, CO) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND CANNISTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 66,000.
Other or unspecified, Engine, Jul 31, 2017
WHEN PRESSING THE GAS PEDAL, IT SHAKES AND HESITATES AND JUMPS/SHUTTERS FOR SEVERAL SECONDS UNTIL IT GETS UP TO A CERTAIN SPEED. THIS HAPPENS ON THE HIGHWAY AND BASICALLY EVERYWHERE I AM STARTING FROM A COMPLETE STOP. IT HAS ALSO STARTED HESITATING WHEN PUT INTO GEAR. MY SON DRIVES THIS CAR SOMETIMES AND I'M AFRAID FOR HIS SAFETY BECAUSE YOU DON'T KNOW IF IT'S GOING TO GO OR NOT WHEN YOU PULL OFF FROM A STOP.
Power train, Vehicle speed control, Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE WITH THE GEAR SHIFTER CHANGING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER (MONACO FORD, 767 NEW LONDON TURNPIKE, GLASTONBURY, CT, 06033,) WHERE IT WAS DIAGNOSED THAT THE E-VAP CHAMBER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Steering, Power train, Engine, Jun 21, 2017
BOUGHT A 2014 FORD FOCUS 1/17/16AND 6 MONTHS AFTER OWNING IT, THE VEHICLE SHUDDERED WHEN TAKING OFF AT A GREEN LIGHT, HAD LOST POWER AROUND CORNERS. GOT A RECALL NOTICE JUNE 2016 GOT A NEW CLUTCH AND TRANSMISSION POWER TRAIN. JANUARY 2017 PROBLEM PERSISTED BROUGHT IT BACK TO THE DEALER THEY SAID ITS OVER 60,000 WARRANTY AND HAVE TO PAY CASH FOR THE TRANSMISSION REPAIR . COULD NOT DRIVE THE CAR SAFELY IT WOULD NOT SHIFT. BROUGHT IT BACK WITHOUT RECALL NOTICE JUNE 20, 2017, AND THE DEALER SAID THEY WILL FILE A 360 ON REPAIR OF THE CLUTCH. WAITING FOR THE DEALER TO CALL NOW 6/21/17 . I NEED A RELIABLE CAR FOR WORK AND MY FAMILY AND CAN NOT DRIVE THIS CAR. SO SCARED DRIVING IT 3/4 CLOSE CALLS AND REAR ENDS. IT SITS AS I PAY FOR IT EVERY MONTH.
Power train, Vehicle speed control, Engine, Jun 6, 2017
WHEN I AM AT A COMPLETE STOP AND I ATTEMPT TO ACCELERATE, MY FORD JERKS RAPIDLY. IN ORDER TO DRIVE THE VEHICLE I HAVE TO PRESS ON THE GAS FORCIBLY IN ORDER TO ACCELERATE TO A NORMAL SPEED LIMIT. AFTER SEVERAL ATTEMPTS TO COMPLAIN TO THE ORGINAL DEALERSHIP METRO FORD ON NOLAND ROAD OF THE ISSUE I WAS TOLD THAT IT WAS A SHUDDER TRANSMISSION PROBLEM. THE FORD DEALERSHIP WILL NOT SOLVE THE ISSUE AND ALTHOUGH THEY STATED THEY RESET THE ISSUE THEY TRY TO CONVINCE ME THAT IT IS NORMAL WHEN IN FACT IT IS NOT. THIS VEHICLE IS AN EXTREME HAZARD AND UNSAFE TO DRIVE FOR ME AND MY CHILDREN. I AM AFRAID IT WILL STALL AT A BUSY INTERSECTION IN THE FUTURE.
Engine, May 23, 2017, fire
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT COOLANT HAD LEAKED ONTO THE ENGINE FROM THE COOLANT RESERVE BOTTLE. THE VEHICLE WAS TAKEN TO THE DEALER (DUPHY FORD LOCATED IN PHILADELPHIA, PA), BUT NO FAILURE WAS FOUND. THE CONTACT INDICATED THAT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Engine, May 23, 2017
COOLANT LEAKING FROM BOTTLE RESERVOIR; ONTO ENGINE CAUSING SMOKE
Engine, May 8, 2017, fire
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTARTED THE VEHICLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWN HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12243967. THE FAILURE MILEAGE WAS 56,000. UPDATED 07/19/17*LJ ..UPDATED 07/21/17 *BF *CN *AS
Engine, Fuel/propulsion system, May 3, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED. THE FAILURE CAUSED A LEAN CONDITION IN THE ENGINE AND CAUSED THE OXYGEN SENSOR TO FAIL. IN ADDITION, THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHILE AT THE DEALER. HOWEVER, DURING THIS INCIDENT, THE VEHICLE IDLED AT VERY HIGH RPMS AND AN OVERHEATING WARNING INDICATOR ILLUMINATED, WHICH WARNED THE CONTACT TO PULL OVER. THE VEHICLE WAS TAKEN TO A DEALER ONCE AGAIN AND THE MECHANIC STATED THAT THERE WAS A CHAFED WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD TAKE THE CONTACT'S INFORMATION AND FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Electrical system, Engine, Fuel/propulsion system, Mar 27, 2017
FIVE TIMES THIS CAR HAS COMPLETELY STOP AT 60MPH DRIVING ON MAJOR HIGHWAY 494 MINNEAPOLIS,MN. STALLED 5 TIMES. THIS CAR HAS ALMOST KILLED ME 5 TIMES. ITS BEEN SERVICED 5 TIMES WITH NO RESOLUTION. I WANT MY MONEY BACK OR A NEW CAR THAT WONT KILL ME. EVERY TIME ITS SERVICED THE DEALERSHIP CHARGES ME A FEE.
Vehicle speed control, Engine, Mar 26, 2017
ONE OF THE MANY INCIDENTS: WHILE AT A CITY STREET STOP SIGN, I PRESSED THE GAS, THE ENGINE LIGHT CAME ON, THE VEHICLE DID NOT MOVE (THE ENGINE REVVED WITHOUT MOVING) I LET OFF THE GAS AND REAPPLIED PRESSURE TO THE GAS PEDAL. THE VEHICLE SLOWLY MOVED, THE VEHICLE GAVE A HARD JERK THEN THE VEHICLE MOVED AT A REASONABLE SPEED WITH THE GAS PEDAL PRESSED WHILE DRIVING ON THE CITY STREET. THE VEHICLE HAS STUTTERED AND SHOOK WHILE DRIVING SINCE I OWNED THIS BRAND NEW VEHICLE. I MENTIONED THE STUTTERING, JERKING AND SHAKING TO 3 FORD DEALERSHIP SERVICE DEPARTMENTS IN THE PAST. I WAS TOLD "THAT'S THE WAY THIS TYPE OF VEHICLE DRIVES", "THAT'S HOW THE TCM OPERATES" AND "THE VEHICLE SHIFTS LIKE A MANUAL CAR BUT OPERATES AS AN AUTOMATIC". MY QUESTION EACH TIME WAS "SO IT'S NORMAL THAT MY CAR SHAKES AND STUTTERS WHILE I'M DRIVING? THIS CAR JERKS TOO MUCH." I WAS TOLD EACH TIME "YES." THE INCIDENTS OF STUTTERING AND SHAKING HAVE BEEN VISIBLE FROM THE VEHICLE'S PURCHASE. THE HARD JERKS ARE OCCURRING MORE FREQUENTLY.
Engine and engine cooling, Fuel/propulsion system, Mar 14, 2017
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE EXHAUST OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE GASKET ON THE FUEL TANK SEIZED, WHICH CAUSED LIMITED AMOUNT OF FUEL TO ENTER THE ENGINE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Engine, Fuel/propulsion system, Feb 23, 2017
WHILE ACCELERATING, VEHICLE FREQUENTLY STALLS AND/OR HESITATES TO CONTINUE ACCELERATION CREATING A JERKING AFFECT UNTIL IT CAN ACTUALLY CATCH AGAIN OR PROVIDE FUEL TO ACCELERATE. THIS TYPICALLY OCCURS WHEN PRESSING ON THE PEDAL BOTH WHEN STOPPED/START OR IF IN MOTION AND ACCELERATE TO GO ONTO THE HIGHWAY. THIS HAPPENS FREQUENTLY WHILE DRIVING ON A DAILY BASIS.
Engine, Feb 19, 2017
ENGINE VIBRATES ON BLOCK AND IS VERY NOTICABLE WHILE SITTING IDOL AT STOP LIGHT IN EITHER DRIVE OR NUETRAL. I HAD TO DEALERSHIP TWICE AND LAST TIME THEY REPLACED STABLIZERS THAT THE ENGINE SITS ON AND IT DID HELP A LITTLE BUT STILL HAS SAME PROBLEM. THE SERVICE MANAGER SAID THAT IT IS THE BEST THEY CAN DO. THE PROBLEM BECAME NOTICABLE ABOUT 10,000 MILES INTO OPERATION.
Power train, Engine, Dec 23, 2016
THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR
Power train, Electronic stability control (ESC), Engine, Dec 11, 2016
SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.