2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: engine
464 reports, newest first. Show all
Power train, Electrical system, Engine, Apr 28, 2015
WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAVE HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALER CALLED ME THIS MORNING SAYING THE CAR "WORKS FINE" WHICH MAKES ME MORE CONCERNED SINCE CLEARLY THIS ISSUE IS NOW TOTALLY UNPREDICTABLE. *TR
Power train, Engine, Apr 24, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN
Power train, Engine, Apr 22, 2015
WITHIN THE FIRST FEW HUNDRED MILES I DROVE THE CAR I NOTICED THAT WHEN I WAS AT HIGHWAY SPEED AND TRIED TO ACCELERATE THE CAR ACTED LIKE IT COULDN'T GET IN GEAR AND GO. THE ACCELERATION WAS DELAYED DRAMATICALLY. THAT HAS CONTINUED EVER SINCE. MORE RECENTLY FROM A DEAD STOP WHEN I ACCELERATE THE CAR SHUDDERS, MAKES LOUD, ODD NOISES AND ACCELERATES WITH DIFFICULTY. THIS CAR IS A DANGER TO ME AND TO OTHERS. *TR
Electrical system, Engine, Apr 2, 2015
THE CAR SHUDDERS, JERKS AND SLIPS OUT OF GEAR ... FORD WON'T DO IT AND LET ME BUY THE CAR WITHOUT SAYING A WORD EVEN THOUGH THEY KNEW THE HUNDREDS OF COMPLAINTS AND LAWSUITS THEY HAVE HAD IN THE PAST. *TR
Vehicle speed control, Engine, Mar 30, 2015, crash
WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV FOR SEVERAL SECONDS AFTER IMPACT. *TR
Power train, Vehicle speed control, Engine, Mar 24, 2015
WHILE TAKING TURNS AT 10 - 15 MPH SPEED AND/OR WHILE ACCELERATING FROM A STOP, THE VEHICLE GIVES OUT A SERIES OF RATTLING NOISES WITH THE TRANSMISSION. THIS SEEMS TO OCCURS AT NO / PARTIAL THROTTLE BEING APPLIED. AT TIMES, WHILE ACCELERATING FROM STOP, THE VEHICLE SHATTERS QUITE STRONGLY. THE SHUDDER IS PRETTY STRONG WHEN IT OCCURS WHEN ACCELERATING FROM A STOP ON AN INCLINE. *TR
Steering, Engine, Mar 23, 2015
WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR
Structure, Engine, Mar 17, 2015, crash
MY FORD FOCUS SHUTTERS, GRINDS EVERY TIME I GO FROM ONE GEAR TO ANOTHER GEAR. THE CAR STARTS TO SHUTTER BADLY AS I PUT IT IN REVERSE, AND JUMPS WHEN I GAVE IT GAS. I HIT ANOTHER CAR. I HAVE BEEN BACK TO THE FOOD DEALER 2X WITH THE COMPLAINTS THAT THE CAR, SHUTTERS, GRINDS LIKE IT WONT GO INTO GEAR. THEY KEEP GIVING ME THE RUN AROUND. *TR
Power train, Engine, Mar 11, 2015
HELLO I PURCHASED MY 2014 FORD FOCUS SEPT 1, 2014 DECIDED TO GET A FORD BEING THAT I'VE HAD NOTHING BUT TOYOTA COROLLAS IN THE PAST AND A PLYMOUTH NEON THAT WAS GIVEN TO ME BUT PREFER COROLLAS ANYWAYS SOON AFTER I WAS DRIVING IT I NOTICED A JERKING, REVVING ON TAKE OFF AT FIRST I THOUGHT OK IT'S JUST ME BUT WHEN MY SISTERS NOTICED IT AND MY BROTHER WHILE HE TOOK IT TO THE STORE THAT'S WHEN I KNEW IT WASN'T JUST ME. THE CAR FEELS LIKE IT HAS NO POWER UPON TAKE OFF WHICH MAKES ME REALLY UNCERTAIN AND AFRAID I DON'T FEEL INSURE LETTING ANYONE RIDE WITH ME. I DRIVE UP ORTEGA HWY A LOT SINCE MY SON LIVES IN MISSION VIEJO IT'S A VERY UP HILL RIDE THE CAR JERKS A LOT AND AGAIN HAS NO POWER I LITERALLY HAVE TO GIVE IT GAS FOR IT TO MOVE. I HAVE TAKEN IT IN TWICE NOW TO GET CHECKED AND BOTH TIMES THEY PERFORMED A UPDATE ON THE ENGINE WAS WHAT I WAS TOLD AND THAT THE CAR WAS FINE. I AM NOT HAPPY WITH MY CAR I FEEL THAT I GOT RIPPED OF THEY SHOULD DISCONTINUE THIS CARS INSTEAD OF SELLING THEM THEY ARE VERY HAZARDS AND SHOULD NOT BE OUT ON THE ROADS. I AM CONTINUING MAKING MY PAYMENTS SINCE I DON'T WANT IT TO AFFECT MY CREDIT BUY I AM NOT TO HAPPY SINCE THE CAR I THOUGHT WAS IN GOOD STANDARDS IS NOT I WISH I WOULD OF KNOWN THIS WHEN I WAS BUYING THIS TYPE OF VEHICLE I WAS NEVER INFORMED OF THE KIND OF TRANSMISSION I KNOW THAT I DID TELL THEM I WANT A AUTOMATIC NOT A DUAL AUTOMATIC AND STANDARD TRANSMISSION NOT A HAPPY PERSON RIGHT NOW. VERY DISAPPOINTING. *TR
Vehicle speed control, Equipment adaptive/mobility, Engine, Feb 15, 2015
THIS IS THE SECOND TIME THAT MY CAR ACCELERATED ON ITS OWN, ONCE WHILE STOPPED, THE SECOND TIME WHILE DRIVING. THE FIRST OCCURRENCE OF OCCURRED WHILE STOPPED AT 0 MILES PER HOUR AT A DRIVE-THROUGH, I HAD TO PUSH ON THE BRAKES HARDER TO PREVENT THE CAR FROM HITTING THE CAR AHEAD OF ME. A SECOND OCCURRENCE OCCURRED YESTERDAY ON FEBRUARY 14 OF 2014. I WAS DRIVING AT 35 MILES PER HOUR IN A 45 MILES PER HOUR ZONE WHEN THE CAR AUTOMATICALLY WITHOUT WARNING ACCELERATED; I HAD TO STEER THE CAR INTO A SNOW BANK AND I ALMOST HIT A LARGE TREE I AM VERY CONCERNED ABOUT THE ABOVE OCCURRENCES AND I WILL GET IN TOUCH WITH MY FORD DEALERSHIP TOMORROW TO SEE WHAT CAN BE DONE AFTER THE FIRST INCIDENT I TOOK THE CAR TO THE FORD DEALERSHIP WART WAS EVALUATED AND I WAS ADVISED THAT THERE IS NOTHING WRONG WITH THE CAR. *TR
Exterior lighting, Electronic stability control (ESC), Engine, Feb 9, 2015
TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR
Vehicle speed control, Engine, Feb 9, 2015
2014 FORD FOCUS THE TRANSMISSION STUTTERS, GRINDS AND IS VERY SHAKY. UPON ACCELERATION ITS VERY JUMPY AND STUTTERS AND FOLLOWED BY A GRIND NOISE. I TOOK THE CAR INTO THE DEALERSHIP, THEY REPLACED ALL THE INDIVIDUAL CLUTCHES. THEY TOLD ME DRIVE IT A BIT. THE STUTTER HAS STOPPED A LITTLE BUT IT STILL STUTTERS AND GRINDS. I TRIED TO IGNORE THIS FOR A WHILE BECAUSE IT IS VERY INCONVENIENT FOR YOUR VEHICLE TO BE IN SHOP. THEY SHOULD REALLY MAKE IT STANDARD FOR ALL FORD DEALERSHIPS TO PROVIDE A RENTAL CAR IF YOUR VEHICLE IS UNDER WARRANTY. I BOUGHT A NEW CAR SO THAT THERE WOULD NOT BE ANY PROBLEMS AND NOW I AM ALWAYS HAVING TO BRING IT IN. THE SECOND TIME I TOOK IT IN THEY TOLD ME THAT THEY RE PROGRAMMED IT. THE THIRD TIME I TOOK IT IN THEY TOLD ME THAT THEY REPROGRAMMED IT AGAIN AND A WEEK LATER IT IS STILL HAPPENING. THIS IS VERY CONCERNING AND UNSAFE. I DO NOT RECOMMEND THIS CARE TO ANYONE I KNOW, NOR WILL I. *TR
Engine, Feb 7, 2015
I WAS DRIVING MY VEHICLE THRU A HOSPITAL PARKING LOT WITH MY FATHER IN THE CAR GOING ABOUT 3-5 MPH. I PRESSED THE GAS PEDAL AND THE ENGINE REVED HIGH BUT CAR DID NOT MOVE. IT WAS AS IF IN NEUTRAL EVEN THOUGH THE CAR WAS IN DRIVE. MADE AN APPT AT THE FORD SERVICE DEPARTMANT, BUT A DAY BEFORE THE APPT I WAS PULLING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD WHEN IT "HESITATED" SO BADLY THAT I WAS ALMOST TBONED. SERVICE SAID IT NEEDED A SOFTWARE UPDATE. THEY SAID THAT THEY RECORDED SLIPPAGE AND THAT WITH THE UPDATE IT SHOULD BE FINE. THE CAR SINCE THEN HAS CONTINUED TO HESITATE AND SHIFT ROUGHLY. IT ROLLS BACK ON HILLS NOT STOPPING UNTIL EITHER MOMENTUM RUNS OUT OR I PRESS THE BRAKE. IT HAS EVEN GONE BACKWARDS ON A FLAT SURFACE WHILE IDELING. I ALMOST HIT ANOTHER VEHICLE! I HAVE TAKEN IT IN MULTIPLE TIMES-- THEY TELL ME ITS ALL NORMAL THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THAT THEY CAN'T DUPLICATE THE ISSUE. WHILE AT THE DEALERSHIP EACH TIME SEVERAL OTHER FOCUS OWNERS CAME IN WITH SIMILAR PROBLEMS. THEY REFUSE TO HELP. THEY WANT TO UP MY PAYMENTS BY 100 BUCKS JUST TO SWAP TO A SAFER CAR. I EVEN SPOKE TO A CORPORATE MANAGER. SHE DID NOTHING EXCEPT SPEAK DOWN TO ME. I FINALLY SENT IN THE OFFICIAL NOTICE ABOUT CLAIMING ITS A LEMON. SOMETHING NEEDS TO BE DONE. *JS
Electrical system, Wheels, Engine, Jan 29, 2015
WAS TAKING OFF FROM WORK - BARELY GOT OUT OF THE PARKING LOT AND THE CAR CAME UP WITH THE WARNING LIGHT AND SAID TO PULL OVER. BARELY PULLED OVER THE CAR SHUT OFF. DEALER HASN'T REALLY HAD TO WORK ON THEIR ELECTRIC CARS, HAD TO CONTACT THEIR ENGINEERING DEPARTMENT. NOW THEY SAY THEY HAVE TO REPLACE THE ELECTRICAL HARNESS OF THE CAR. CAR ALSO DOESN'T GRIP THE ROAD WHEN AT A STOP AND TRYING TO DO A QUICK PULL OUT TO MERGE INTO TRAFFIC. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jan 22, 2015
THE VEHICLE HAS IDLE PROBLEMS SO I TOOK IT IN 1 MOUNT AFTER I BOUGHT THE CAR FORD SAID THEY FIXED IT BUT 2 MOUNTS LATER SAME PROBLEM THE CAR ACTUALLY JUMPED SPEED ALL THE SUDDEN AND RAN INTO DIVIDER THE BUMPER WAS WRECKED I TOOK IT TO FORD DEALER IN SAN JOSE THEY TOOK THE CAR IN AGAIN I TRY TO GET ANOTHER CAR BECAUSE IT'S NOT SAFE BUT FORD DENIED ME ,I HAVE SO MUCH ISSUE WITH FORD VEHICLE I HAD 2 FORD DIESEL TRUCKS WITH 6.0 ENGINE I SPENT AROUND 8,000 THOUSANDS DOLLARS FIXING IT NOW MY BRAND NEW CAR NOTHING BUT PROBLEM. I HURT MY NECK WHEN I HIT THE DIVIDER BUT ALL I ASK IS FORD TO BACK UP THERE MISTAKE ON VEHICLES I ALSO BOUGHT A NEW F150 THAT TRUCK RUNS GREAT BACK IN 2001. I JUST DON'T WANT TO DRIVE THAT CAR NO MORE IT'S VERY DANGEROUS. GOOD THING MY KIDS WAS NOT IN THE CAR THAT DAY.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 14, 2015
I WAS DRIVING THE VEHICLE WHEN THE "STOP SAFELY NOW" (SSN) FLASHED ON THE DASH AND THE CAR STARTED BEEPING. I SLOWED DOWN AND WAS ABLE TO GET OFF THE ROAD. THE CAR THEN DIED AND WAS INOPERABLE. I GOT OUT TO LOOK AROUND THE CAR AND MAKE SURE THERE WERE NO FLAT TIRES - EVERYTHING SEEMED FINE. AFTER A FEW MINUTES - I WAS ABLE TO START THE CAR AND IT WORKED AS USUAL. THE CAR SEEMED FINE SO I KEPT DRIVING IT WITHOUT INCIDENT UNTIL JANUARY 6TH, 2015 WHEN I WAS DRIVING THE 3 KIDS HOME FROM SCHOOL - THE BATTERY HAD 75% ON IT AND THE SSN FLASHED ON MY DASHBOARD. I SLOWED DOWN COMING TO A LIGHT - AND THE CAR WENT COMPLETELY DEAD - I TRIED TO MOVE IT OUT OF THE LANE TO THE SIDE OF THE ROAD - BUT THERE WAS NO POWER TO DO THAT. WE WERE STOPPED IN THE LANE OF A BUSY 4 LANE ROAD. THERE WAS NO WAY AROUND OUR CAR WITHOUT CARS MERGING INTO THE OTHER LANE. IT WAS VERY DANGEROUS AND UNSAFE FOR OUR FAMILY. I CALLED AAA TO HAVE THE CAR TOWED. I TRIED EVERY FEW MINUTES TO START THE CAR - BUT IT WOULDN'T WORK. FINALLY AFTER 15 MINUTES - I STARTED THE CAR AND IT ACTED AS IF NOTHING WAS WRONG. I DROVE THE CAR TO THE DEALER AND THEY SAID THE CODE POA0A: 01-08-PCM SHOWED - THEY RESET IT AND SAID NO NEW CODE CAME UP WHEN THEY TEST DROVE IT. NOW A WEEK LATER - I AM DRIVING THE CAR ON 1/14/15 AND THE SSN COME ON AGAIN. I SLOW DOWN - THE CAR WON'T MOVE OR RESTART. I WAIT 10 MINUTES. THE CAR STARTED AND I DROVE IT BACK TO THE DEALER - THE SAME CODE APPEARED. THEY RESET IT - BUT NOW WANT TO KEEP THE CAR UNTIL THEY CAN GET IT TO STALL ON THEM. THERE IS VERY LITTLE TIME FROM WHEN THE SSN FLASHED AND BEEPS TO PULL OF THE ROAD AND GET OUT OF HARMS WAY. THE LAST 2 TIMES IT HAPPENED I WAS STUCK IN THE LANE OF TRAFFIC AND COULD NOT MOVE THE CAR. *TR
Engine and engine cooling, Power train, Jan 12, 2015
WHEN IDLING OR BEGINNING TO ACCELERATE, THE CAR JUMPS. I DON'T KNOW IF IT IS A CLUTCH OR TRANSMISSION PROBLEM. THIS BEGAN THE FIRST WEEKEND I OWNED THE CAR, AUGUST 28, 2014. I WAS TOLD THAT THE ENGINE NEEDED TIME TO "GET USED" TO ME AS A DRIVER, AND THAT THIS IS A DOUBLE CLUTCH SYSTEM, BY THE FORD DEALER I BOUGHT THE CAR FROM. HE SAID IF IT CONTINUED, THEN BY ALL MEANS, SCHEDULE IT FOR REPAIR. IT CONTINUED TO HAPPEN, JUMP/JERK AT SLOW ACCELERATION. I BROUGHT IT TO THE FORD DEALERSHIP ON 12/12/14. I AM SCHEDULED TO HAVE THE CAR LOOKED AT ON 1/27/2015, THAT IS THE EARLIEST DATE THEY WOULD GIVE ME AFTER THE FORD DEALERSHIP INFORMED ME THAT THIS WAS A SPECIAL REPAIR AND THEY ONLY TAKE IN SO MANY FORD FOCUS CARS AT A TIME. THEY ALMOST TRIED TO TALK ME OUT OF SCHEDULING THE APPOINTMENT, THE CLERK SAID THERE WERE NO AVAILABLE APPOINTMENTS AND THEY WOULDN'T BE SCHEDULING ANY MORE FOR AT LEAST IN TO FEBRUARY. I WAS PERSISTENT. *TR
Engine, Jan 8, 2015
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Vehicle speed control, Engine, Jan 2, 2015
I BOUGHT THIS CAR BRAND NEW. I'M A SINGLE MOM WITH A TIGHT BUDGET SO I WAS LOOKING FOR A VERY DEPENDABLE CAR. I STARTED NOTICING ACCELERATION PROBLEMS AFTER THE FIRST FEW WEEKS OF BUYING THE CAR. WHEN I WOULD GO DRIVE UP THE RAMP ON TO THE FREEWAY, I WASN'T ABLE TO SPEED UP WITH THE FLOW OF TRAFFIC. THIS CAUSED EXTREME SAFELY ISSUES AS DRIVERS WOULD HONK AND GET BACKED UP BECAUSE I WASN'T ABLE TO ACCELERATE. I ALSO NOTICED A CLICKING SOUND WHEN WITHIN THE FIRST FEW SECONDS OF ACCELERATING AFTER A STOP. IT SOUNDED LIKE SOMETHING WAS LOOSE OR BROKEN IN THE ENGINE. MY MOM CAME TO VISIT AFTER 2 MONTHS OF HAVING THE CAR. SHE DROVE THE CAR AND SAID THIS DOESN'T SEEM RIGHT, TAKE IT IN. SO I BROUGHT IT TO MY FORD DEALER. I SAID THIS CAR DOES NOT DRIVE SAFE. I DON'T FEEL SAFE DRIVING WITH MY 5 YEAR OLD DAUGHTER. THEY SAID THEY WOULD FIX IT AT NO COST. THEY HAD THE CAR FOR 10 DAYS. ONCE I GOT THE CAR BACK, I STILL NOTICED SOME OF THE SAME PROBLEMS, BUT THE MECHANIC TOLD ME "IT WILL TAKE ABOUT 1000 MILES MORE BEFORE THE ENGINE STARTS TO RUN NORMAL." THAT WASN'T VERY SATISFYING TO HEAR. PRESENTLY, I STILL HAVE THE CAR. IT STILL HAS SAFETY ISSUES. I DON'T DRIVE LONG DISTANCES IN IT, BECAUSE I DON'T FEEL SAFE. I AM VERY DISAPPOINTED WITH FORD MOTOR COMPANY. I'VE SAVED UP HARD EARNED MONEY TO HAVE A DEPENDABLE/SAFE CAR FOR MY DAUGHTER AND I AND I HAVE THE EXACT OPPOSITE. I WILL NEVER PURCHASE A FORD AGAIN. *TR
Engine, Dec 31, 2014
CAR SHUDDERS ON ACCELERATION FROM A STOP AND JERKS AND LUNGES UPON ACCELERATION FROM A SLOWDOWN. TRANSMISSION SLIPS GEARS AND ALSO HITS A DEAD SPOT CAUSING A LACK OF ACCELERATION AROUND GEAR 2-3. RPM'S REV UP WITH NO ACCELERATION AND THEN DROPS QUICKLY WITH A HESITATION BEFORE A REDUCTION OF SPEED. CAR CAN LUNGE WHEN PRESSING ACCELERATOR WHEN YOU DON'T WANT IT TO GO THAT HARD AND THE OPPOSITE HAPPENS ON HIGHWAY MERGES WHEN YOU NEED THE CAR TO GO AND IT WON'T DUE TO THE TRANSMISSION BOTTOMING OUT. PROBLEMS GET WORSE THE LONGER AND FARTHER YOU DRIVE THE CAR. HAD AT THE DEALER 3 TIMES NOW, REPROGRAMMED CLUTCH LAST TIME BUT SAY THE ISSUES FOUND ARE "NORMAL" AND THAT FORD MADE THE TRANSMISSION TO DO JUST AS THE PROBLEMS STATE TO MAKE THE CAR FEEL MORE LIKE A MANUAL THAN AN AUTOMATIC. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND FORD ISN'T DOING ANYTHING ABOUT IT. *JS
Electrical system, Engine, Fuel/propulsion system, Dec 23, 2014
STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR
Power train, Engine, Dec 22, 2014
2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB
Electrical system, Vehicle speed control, Engine, Dec 3, 2014
BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FASTER SPEED ON A HIGHWAY, I OR OTHER DRIVERS COULD HAVE BEEN KILLED OR SEVERELY INJURED. FORD SUPPOSEDLY CORRECTED THIS DEFECTED IN EARLIER MODELS YEARS. AT THIS POINT I DO NOT FEEL SAFE DRIVING THE VEHICLE UNTIL I HAVE POSITIVE CONFIRMATION THE PROBLEM HAS BEEN IDENTIFIED AND CORRECTED. FORD IS GOING TO KILL SOMEONE IF THEY DON'T GET THIS CORRECTED! AT HTTP://WWW.MYFOCUSELECTRIC.COM/FORUM/VIEWTOPIC.PHP?F=15&T=900&SID=8BB1F29CEE82B54E62BB67213B1B3B1D&START=500 THERE ARE A STRING OF COMPLAINTS FROM FORD FOCUS ELECTRIC OWNERS ON THIS DANGEROUS DEFECT. *TR UPDATED 1/21/2016*JS
Engine, Nov 26, 2014
IT STARTED UP AROUND 1500 MILES. THE CAR WOULD MAKE A SOUND AS IF I WAS DRAGGING PLASTIC UNDER IT WHEN I COME TO A STOP OR REVERSE. WHEN I GET ON THE FREEWAY THE CAR WOULD REV TO HIGH RPMS THEN IT WOULD SLIP LIKE AS IF IT MISSED A SHIFT. I HAVE A PROBLEM WHERE I COME TO A STOP AND THE CAR CATCHES UP WITH ITSELF AND LURCHES FORWARD WHERE I HAVE TO SLAM MY BREAKS. WHEN COMING OFF A STOP I REALLY HAVE TO PUT MY FOOT TO THE PEDAL TO GET THE CAR UP TO 25MPH. SEEMS TO BE A LACK OF POWER. I HAVE TAKEN IT IN TO FORD ALREADY, THEY TOLD ME IT WOULD TAKE UP TO 3 DAYS. IT WAS DONE THE SAME DAY. THEY SAID THEY HAD TO RE-PROGRAM THE SYSTEM. AFTER THEY DID THIS IT SEEMED TO ACCEL AND BRAKE A LOT BETTER. IT DID NOT FIX MY GRINDING/RATTLING SOUND IN THE ENGINE/TRANSMISSION LIKE I HAD TOLD THEM IT HAD. I TOLD THEM IT SOUNDED LIKE A SHUTTER OR CLUTCH ISSUE. EVERY WHERE I LOOK IT SAYS THEY ARE INVESTIGATING THE PROBLEM. THEY HAVE BEEN FOR THE LAST 2 YEARS ON THESE MODELS AND STILL NOTHING. ITS COMING TO A POINT IM AFRAID TO DRIVE IT. *TR
Engine, Nov 24, 2014
I PURCHASED MY FIRST BRAND NEW 2014 FORD FOCUS ABOUT THE END OF SEPTEMBER 2013. BEING THAT I WAS DRIVING A PRIOR CLUNKER AND THEN I STARTED TO DRIVE THIS NEW FANCY AND EXCITING CAR, I FIGURED I WASN'T TOO FAMILIAR WITH DRIVING SOMETHING NEW! AS SOON AS I DROVE IT THE TRANSMISSION OR AS I SAY THE FRONT OF THE CAR WOULD DO A JERKING ALMOST LIKE A WHIPLASH TYPE MOVEMENT NO MATTER WHAT SPEED I WAS DRIVING. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TELL ME THAT IT NEEDS TO UPDATE THE COMPUTER SOFTWARE. I IMMEDIATELY HAVE THE SAME ISSUES AFTER THAT CAR WAS RETURNED BACK TO ME AND WHEN I TOOK IT IN THIS TIME THEY NOW TELL ME I BROKE THE CVT/ OR THE CLUTCH? THIS CAR WAS SOLD AS AN AUTOMATIC BUT I LATER FIND OUT THAT IT SHIFTS LIKE A MANUAL TO SAVE ON GAS??? I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WAS AWARE OF THIS DETAIL. MY HUSBAND IS NOW TERRIFIED FOR ME TO DRIVE THE CAR. I'M BEYOND DISAPPOINTED IN FORD AND ITS IGNORANCE TO KNOWINGLY PLACE THE PUBLIC IN A POTENTIAL DANGEROUS SITUATION AND A FINANCIAL PROBLEM AS WELL. ALL MY HUSBAND AND I TRULY WANT IS TO BE PLACED IN A SAFE VEHICLE, ESPECIALLY SINCE WE HAVE POURED OUR HARD EARNED MONEY INTO A TRUSTED COMPANY THAT IS DOING A GOOD JOB WITH PROMOTING A TERRIBLE REPUTATION THUS FAR. *TR