2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: engine
464 reports, newest first. Show all
Engine, Jun 22, 2022
I have a big problem with my transmission, when parking the car, I can't reverse and sometimes the gear doesn't enter
Engine, Jun 22, 2022
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 20 MPH, the vehicle downshifted and inadvertently accelerated. The check engine warning light was illuminated. The dealer was contacted by phone and notified of the failure. The vehicle was diagnosed by an independent mechanic with a control module failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Vehicle speed control, Engine, Fuel/propulsion system, Jun 18, 2022
The components and systems that failed are my engine and gas tank, they both are available for inspection upon request. My safety was put at risk, approximately two minutes before my vehicle slowed down enough to stop my brakes wouldn't work. Yes I have called the dealership and the problems that the representative listed explaining a recall; is what I have been experiencing with my vehicle. Yes, 6/15/2022 the day after my engine failed my car was diagnosed by All 4 U Auto and he confirmed that the engine had blown and along with the gasoline tank both needed replacements. No, there were no warning lamps nor messages prompting alerts of my vehicle. There were several symptoms of the problem prior to the failure that occurred before and after the Ford recall; 18S32. I completed the recall fuel tank deformation 1/3/2019. I am still experiencing issues with my gas tank, which are listed on the official Ford website. I can only pump approximately 80 miles worth of gas or 1/4 full worth of gas. If I pump anymore the vehicle will stall and require for me to restart it multiple times 2 - 10, the more I "over pump" the more I will have to restart and longer it will stall. During pumping even 1/4 worth of gas my entire vehicle will shake and make a loud sound, and with re cranking causing engine malfunction. The website mentions; "Owners are advised to maintain at least a half tank of fuel until their vehicle is serviced for this issue." although I can only pump 1/4 full worth of gas at a time. Another issue is I cannot leave the vehicle idle over 5 minutes, even when in traffic if I do not keep driving up 6 inches every five minutes it will turn off. This problem has negatively affected my battery, on a few occasions leaving the vehicle idle has caused my battery to need to be recharged and replaced. Lastly the vehicle does exactly what the recall mentions; "inaccurate fuel gauge readings". While pumping gas the mileage on the dashboard sometimes does not increase.
Other or unspecified, Engine, Jun 10, 2022
Transmission, light comes on and off rpm's race and decline loses power. Sometimes won't go into gear. This is a huge safety concern.
Power train, Engine, Jun 2, 2022
There is multiple complaints with same make model and year involving shudder transmission. When you stop start or try to accelerate the transmission will stall and jerk at times even causing the vehicle to jerk violently this is a huge concern however after contacting ford themselves they refuse to repair.
Power train, Engine and engine cooling, Jun 1, 2022
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated. Additionally, while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the check engine and transmission warning lights were illuminated. The contact was able to park on the side of the road. The contact stated that an independent mechanic was called out to the location to reset the ECU module to be able to drive to the dealer. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired; however, there was also a pending repair for an unknown recall. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. The VIN was not available.
Engine, May 13, 2022
Had a transmission fault a week after I bought it in 2019. Dealership did a quick fix and the transmission has been shorty since. Sputters in first gear and just today the rpm’s shot up while on the highway and the check engine light came on. The dealership will not cover this. I feel like they should as it was a known issue from the start.
Engine, May 11, 2022, fire
The contact owned a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH the vehicle overheated, lost power, and caught on fire. The contact stated that the warning "HIGH ENGINE TEMPERATURE STOP SAFELY" was displayed. The contact stated that smoke was seen coming from the front of the hood. The contact stated that she opened the hood and flames were seen coming from the driver's side rear of the engine. The contact stated that the police and fire department was notified. The fire was extinguished by the fire department. The contact stated that a fire department report was filed. The vehicle was first towed to the police impound lot and then towed by the dealer. The contact stated that she had purchased the vehicle 2 days prior to the failure. The vehicle was at the dealer awaiting diagnosis. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the dealer. The failure mileage was 90,537.
Power train, Engine, Apr 20, 2022
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed that the transmission clutch had failed. The vehicle was towed to a transmission specialist where it was diagnosed that the transmission had failed and needed to be rebuilt. The contact stated that the vehicle was repaired; however, the vehicle was jerking while driving. The vehicle was taken back to an independent mechanic who informed the contact that the failure was associated to a recall. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced under NHTSA Campaign Number: 13V523000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had remained at the dealer for three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,878.
Engine, Apr 18, 2022
The contact owns a 2014 Ford Focus. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 5 MPH with the check engine warning light illuminated. The contact was able to pull over safely. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure but did reset the codes that were shown. The failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,516.
Power train, Engine, Apr 14, 2022
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the transmission overheating warning light was illuminated. The contact stated that several other unknown warning lights were illuminated. Additionally, the vehicle shuddered and hesitated while attempting to accelerate. The contact stated that the vehicle was taken to the dealer and the transmission control module was replaced. The contact stated that the check engine warning light was illuminated. The contact returned the vehicle to the dealer however, the mechanic was not able to successfully identify the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 25,000.
Engine, Mar 9, 2022
Automatic clutch problem after initial recall “fixed” the problem.
Vehicle speed control, Engine, Fuel/propulsion system, Feb 17, 2022
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous
Power train, Engine, Dec 6, 2021
The contact owns a 2014 Ford Focus. The contact stated that while starting the vehicle it shuddered. While driving uphill the transmission was slipping. The contact stated that while his wife was driving, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. A financial assistance claim was submitted on the contact's behalf. The transmission clutch assembly and fuel assembly were previously repaired under warranty in July 2020 at approximately 66,421 miles. The manufacturer was notified and offered to pay half of the cost of the repair. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was approximately 84,000.
Electrical system, Other or unspecified, Engine, Nov 11, 2021
The vehicle's engine continues to run after turning off and removing the keys. After the engine has stopped running it is also draining the battery.
Electrical system, Service brakes, Engine, Oct 21, 2021, crash
I'm being persecuted by Ford Motor. I purchased a 2014 Ford Focus SE Jan. 26th 2018 from Rocco Degregorio at 6701 Essington Ave. told no recalls or safety issues.The car was brought back next day, driving improperly. Many problems found, was told all fixed.The car malfunctioned April 23rd 2018 accelerating forward disabling me for life! UNINTENDED ACCELERATION. Former attorneys, Rosenbaum &Associates mishandled my case, filed suit in 2020. Honorable Judge New gave me a stay. I'm representing myself for justice, in severe pain & more needed surgery.I have documents to prove all I say. How can I face trial alone?! I suffer physically, emotionally,financially going without medical supplies, medication. I pay $209.97 a mo.for a car that almost killed me, sits at auto collision where malfunction codes were obtained since 2018 to date, its evidence. A state investor detective said its the worse case of auto fraud she ever saw. Ford is blaming 3rd party suppliers for the defects on the suit. No inspection was done on my car from incompetent deceitful former attorneys. They blame me! I didn't do this! Read article, Watch the NBC nightly News 15 minutes in Links below. I was lied to, deceived from salesman,former attorneys, & Ford. The NBC nightly news aired 2019 Ford knew car was assembled dangerously,but put it in production! Ford took my life, identity,trust, mobility! This is injustice and inhumanity. Permanent injuries deteriorate my body, stress causes further health issues. Ford is killing what life I have left by torturing me. I wont give up on Justice! Please help! Speak with me, my witnesses, read my evidence auto fraud,product liability, personal injury, attorney malpractice, and Intervene! I want an end to the unhealthy involvement with Ford with Justice. Respectfully. Case ID 200102572 https://suddenacceleration.com/how-ford-concealed-evidence-of-electornically-caused-ua-and-what-it-means-today https://www.youtube.com/watch?v=CJRG7MLR5GU Nightly News Broadcast
Engine, Sep 24, 2021
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle in to a dealer for assistance. The failure mileage was approximately 108,000.
Fuel system, Gasoline, Engine, Sep 15, 2021
The contact owns a 2014 Ford Focus. The contact stated that after refilling the gas tank, the vehicle would stall with the check engine warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was repaired but continued to experience the failure. The vehicle was taken to the local dealer and was diagnosed but was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 82,544.
Latches/locks/linkages, Engine, Aug 18, 2021
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated. The approximate failure mileage was 80,000. Parts distribution disconnect.
Engine, Aug 18, 2021
The contact's daughter owns a 2014 Ford Focus. The contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. The vehicle was not repaired. The contact stated that upon taking possession of the vehicle, the vehicle failed to start. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 74,000.
Latches/locks/linkages, Engine, Aug 9, 2021
The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.
Electrical system, Engine, Jun 28, 2021
The contact owns a 2014 Ford Focus. The contact stated that driving at an undisclosed speed, the horn failed to operate as needed. Occasionally, the vehicle would stall. The vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. The approximate failure mileage was 117,000.
Engine, Jun 24, 2021
Shuddering Stalling Jerking motions When coming from stop to start Hesitation
Electrical system, Engine, Fuel/propulsion system, Jun 11, 2021, crash
Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.
Power train, Engine, Apr 14, 2021
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.