2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: engine
464 reports, newest first. Show all
Steering, Wheels, Engine, Jun 19, 2020
MY VEHICLE STALLS WHILE DRIVING, AND SHAKES WHEN I PRESS ON THE GAS. I HAVE TO DRIVE MY CAR EXTREMELY SLOW OR ELSE IT WILL SHAKE. SOMETIMES IT GIVES ME A PROBLEM WHEN TRYING TO START MY CAR. *TR
Suspension, Engine, Fuel/propulsion system, Jun 13, 2020
I WANT TO KNOW WHY THE PEOPLE DRIVING THIS YEAR OF FORD FOCUS HAVE NOT BEEN COMPENSATED BY FORD FOR ALL OF THE "DEFECTS" ASSOCIATED WITH THIS VEHICLE? IN 3 YEARS TIME, I HAVE REPLACED THE BATTERY, SHOCKS, REPAIRED OIL LEAK, VAPOR MANAGEMENT VALVE AND REPLACED TIRES OUT OF MY OWN POCKET. THE RECALLS ARE UNREAL! I HAVE HAD IT IN THE SHOP FOR "FUEL TANK DEFORMATION RECALL", THE "TCM CLUTCH SHUTTER" HAS BEEN REPLACED 3 TIMES. NOT TO MENTION THE TIMES I HAVE TAKEN IT IN FOR THAT TO BE FIXED, ONLY TO BE TOLD IT WASN'T THE PROBLEM WHEN IT WAS LATER VERIFIED THAT IT WAS. AND NOW I RECEIVE NOTICE THAT THE DOORS FLY OPEN WHILE DRIVING! I CAN'T TRADE IT IN, BECAUSE I AM $3,000 UPSIDE DOWN BECAUSE THE VEHICLE IS NOT WORTH SQUAT.I HAVE LOST EMPLOYMENT BECAUSE OF THIS VEHICLE AND IT HAS SIGNIFICANTLY IMPACTED MY AND MY FAMILY'S QUALITY OF LIFE BECAUSE OF ALL OF THE PROBLEMS IT HAS CAUSED. I HAVE BEEN LOSING GAS FOR THE PAST 2 YEARS AND THE MECHANIC'S CAN'T FIND THE PROBLEM. WHEN I FILL UP, THE MILES TO EMPTY WILL SHOW FOR EXAMPLE 274, WHEN I DRIVE 1 MILE BY THE ODOMETER, THE MILES TO EMPTY HAS INDICATED 6. THAT IS A HUGE AMOUNT OF MONEY I HAVE LOST IN THE PAST 2 YEARS. THIS IS OUTRAGEOUS THAT FORD MOTOR COMPANY HAS NOT BEEN FORCED TO COMPENSATE US UNFORTUNATE PEOPLE THAT GOT "STUCK" WITH A VEHICLE THEY KNEW HAD ISSUES! I HAVE ALL PAPERWORK FOR EVERYTHING I HAVE STATED ABOVE BUT THERE ARE OVER 100 PIECES OF PAPER. IF YOU REQUIRE THIS FROM ME I CAN MAKE COPIES AND SEND TO YOU BUT TO UPLOAD EVERYTHING IS TOO MUCH. PLEASE HELP! I WOULD LIKE TO GET INTO A VEHICLE THAT IS SAFE TO DRIVE FOR ME AS WELL AS MY FAMILY. I HAVE BEEN DRIVING IN FEAR SINCE A WEEK AFTER I PURCHASED THIS IN JAN 2017! *TR
Power train, Electrical system, Electronic stability control (ESC), Engine, May 22, 2020
MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS. *TR
Fuel system, Gasoline, Power train, Engine, May 12, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 N 16TH ST, SACRAMENTO, CA 95811, (916)299-3529), WHERE THE VEHICLE WAS INSPECTED. THE CONTACT STATED THAT MONTHS LATER WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR WAS DEPRESSED WITHOUT WARNING. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE AND THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,700.
Power train, Electrical system, Engine, Apr 23, 2020
I PURCHASED THE FORD FOCUS TITANIUM HATCHBACK IN 2014 NEW, AND SINCE THEN IT HAS BEEN TO THE DEALERSHIP/MECHANIC OVER 25 TIMES DUE TO 2 MAJOR DEFECTS -- FORD POWERSHIFT TRANSMISSION AND ELECTRIC/ENGINE ISSUE WITH DRAINING THE BATTERY. I'VE HAD 4 BATTERIES AND AVERAGE 6-8 JUMP STARTS PER YEAR DUE TO THE ELECTRIC PROBLEMS WITH THE COMPUTER DRAINING MY BATTERY. I'VE COME VERY CLOSE TO HAVING AT LEAST 8 ACCIDENTS DUE TO THE TRANSMISSION FAULT. THE TRANSMISSION WAS REPLACED A COUPLE YEARS AGO AND IT WORKED WITHOUT HAVING THE SHIFTING STALL PROBLEM FOR ABOUT 2 MONTHS. MY DEALER SAID THAT'S "ALL THEY CAN DO... FORD DOESN'T OFFER ANY PAYBACK OR REFUNDS DUE TO THESE 2 WELL-KNOWN LEMON DEFAULTS. I JUST CALLED THE 800 NUMBER FOR FORD TO FILE A COMPLAINT (800-392-3673) AND THEY STATED THAT I'D HAVE TO CALL BACK IN 2 HOURS BECAUSE THEIR SYSTEM IS DOWN. I ASKED IF I COULD FILE A COMPLAINT ONLINE AND THEY STATED, 'NO', YOU MUST CALL US TO FILE THE REPORT. DETAILS INVOLVING THE LACK OF SAFETY DUE TO THESE 2 ISSUES -- I'VE HAD MY ENGINE STALLED IN THE MIDDLE OF TRAFFIC ON AVERAGE OF 6-8 TIMES PER YEAR, PUTTING MY YOUNG CHILDREN AND SELF IN GREAT DANGER. I'VE ALSO HAD MY BATTERY DIE JUST HOURS AFTER PARKING IT IN A METROPOLITAN CITY (MIAMI/TAMPA/WASHINGTON DC/CHICAGO/DETROIT) AND HAD TO WAIT AT MY VEHICLE WITH MY CHILDREN FOR FORD OR AAA TO HELP REPLACE/CHARGE MY BATTERY -- WHICH TOOK ON AVERAGE 1-2 HOURS EACH TIME. I AM REQUESTING THAT FORD PURCHASE MY VEHICLE FOR THE FULL BLUE BOOK VALUE, IN ADDITION TO $10,000 DUE TO THE LOSS OF WORK AND LACK OF SAFETY/HARDSHIP/DISREGARD TO MY SAFETY ISSUES THAT I'VE BROUGHT TO THEIR ATTENTION OVER THE PAST 6 YEARS. PLEASE CONTACT ME AT [XXX] AND LEAVE A MESSAGE IF I'M UNABLE TO ANSWER. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Engine, Fuel/propulsion system, Mar 31, 2020
I'VE NOT HAD A FUEL GAUGE SINCE MY 4TH WARRANTY REPAIR (TURBO REPLACEMENT TURNED CATASTROPHIC AND INCURRED WARRANTED ENGINE REPLACEMENT AS THEY BLEW IT IN SHOP AND HAD IT FOR ALMOST THREE MONTHS) AND I AM NOT HAPPY AT ALL. AND I AM NOW GONNA HAVE TO GO BACK AND GET IT FIXED AS THIS IS DANGEROUS FOR ME. I KEEP A GALLON OF FUEL I'N MY CAR, SO I'M BASICALLY HUFFING FUMES ALL THE DANG TIME IM IN MY CAR.. I MUST KEEP A GALLON OF FUEL IN THE CAR DUE TO THE SUDDEN STALLS AND THE SUBSEQUENT CRANK, WONT START ISSUES. UP UNTIL AFTER MY CAR WAS "REPAIRED".. I DIDN'T HAVE ISSUE UNTIL ID DONE RUN OUT OF FUEL AND OR RUN OUT OF OUTA FUEL AND STALLED IN MOST PRECARIOUS PLACES WHILST IN MOTION AND DRIVING DOWN THE ROAD. I'D RUN OUT OF FUEL AND MY CAR WOULD SPUTTER AND DIE. I'VE WALKED UP TO 12 MILES TO GET TO A GAS STATION LUCKILY. I AM NOT COOL WITH THIS [XXX] CAUSE I BOUGHT IT WITH LIL TO NO MILEAGE AND NEW OFF THE LOT.... [XXX] HAS A RING TO IT IF ANYONE COULD HELP... TO AN ERRATIC AT BEST CASE I'VE BEEN STRANDED WITH NO PHONE, NO FOOD NOR WATER AT LEAST THREE TIMES. AND THEY THINK I'M GONNA BRING IT IN FOR SERVICE AND ALLOW THEM TO SCREW ME OVER AGAIN? DON'T THINK I HAVE A LOT OF TRUST FOR FORD NO MO.... I HOPE THEY STOP PLAYING AROUND WITH PEOPLE'S LIVES AS SEEMINGLY EXPENDABLES AND WASTING OUR VALUABLE TIME AND MONEY. I'VE LOST A JOB FROM IT AND THAT'S NO JOKE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Mar 16, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CAPITAL FORD OF HILLSBOROUGH DEALER LOCATED AT 350 CHURTON ST, HILLSBOROUGH, NC 27278, WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE IN THE FUEL TANK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. THE VIN WAS NOT AVAILABLE.
Other or unspecified, Engine, Mar 12, 2020
ON MONDAY MARCH 9TH AROUND 5PM MY CAR HAD STALLED WHILE TAKING A LEFT HAND TURN. IT TOOK ABOUT AN HOUR TO RE-START WITH KEY FOB. ON MARCH 9TH AT 11:30 PM TURNED OFF VEHICLE TO GO INTO A STORE AND WOULD NOT START FOR OVER 2 HOURS. I FOUND OUT THERE WAS A RECALL TO THIS VEHICLE TODAY ON 3/12/2020 I HAD PURCHASED THIS VEHICLE ON 01/06/2020 WITH OUT ANY KNOWLEDGE OF A RECALL. I WANT OUT OF THE VEHICLE AS IT IS UNSAFE.
Power train, Engine, Fuel/propulsion system, Mar 9, 2020
WE PURCHASED THE VEHICLE IN 2016. WE IMMEDIATELY NOTICED THE PROBLEM WITH THE TRANSMISSION DURING ACCELERATION. WHEN YOU ACCELERATE THE CAR STUTTERS AND LAGS AND FEELS LIKE A STALL ON EVERY ACCELERATION. WE TOOK IT IN AND WAS TOLD THAT IS WAS THE ECONOMIC PART OF THE VEHICLE AND IT WAS SUPPOSE TO DO THAT. IT HAS NEVER BEEN BETTER NOR DID THEY EVER FIX IT UPON SERVICING. NOW WE LEARNED IT'S AN ISSUE WITH ALL FORD FOCUS FOR THESE YEARS.
Vehicle speed control, Other or unspecified, Engine, Mar 5, 2020
CAR SHUDDERS WHEN STARTING FROM A STEP POSITION TO AN ACCELERATED SPEED. EXAMPLE: SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNS TO GREEN AND GAS PEDAL APPLIED THE CAR SHUDDERS OR DOES NOT MOVE. WHEN IT DOESN'T MOVE FORWARD WHEN APPLYING THE GAS PEDAL IT FEELS AS THOUGH THE WHEELS ARE JUST SPINNING. AT OTHER TIMES THE CAR WILL AUTOMATICALLY JERK FORWARD WHEN NOT INTENDED. AT OTHER TIMES THE CAR DOESN'T MOVE FORWARD WHEN YOU APPLY GAS THE PEDAL. I HAVE HAD THE TRANSMISSION REPLACED 4 TIMES. I HAVE HAD SEVERAL SOFTWARE UPDATES. I HAVE HAD SEALS REPLACED. MILAGE AS TO DATE IS 31400
Electrical system, Engine, Fuel/propulsion system, Feb 26, 2020
AFTER REFUELING THE VEHICLE, THE FIRST TIME I GO TO START THE ENGINE IT GETS TO APPROX: 1000 RPM AND THEN RPM PROCEED TO DECREASE UNTIL THE CAR HAS STALLED. WHEN ATTEMPTING TO START THE CAR THE SECOND TIME, THE RPM DROP BUT THE CAR CATCHES IT AND IT DOES NOT STALL. ONLY AFTER REFUELING DOES THIS ISSUE OCCUR.
Electrical system, Engine, Feb 22, 2020
HELLO, THIS INFORMATION IS TO BE ADDED TO MY PREVIOUS COMPLAINTS. I COULD NOT FIND A WAY TO ADD TO EXISTING COMPLAINTS ON THE WEB SITE SO I DID ANOTHER COMPLAINT. REFERENCE: TRACKING # 11308693 #11308409 AND REQUEST #266675 FOCUS COMPLAINT. THE ATTACHED PICTURES ARE OF THE LEAKING WASHER FLUID PUMP THAT I REPLACED. FORD MOTOR COMPANY KNEW THEY HAD AN ISSUE WITH THESE PUMPS. THE ORIGINAL FACTORY PUMP WAS MANUFACTURED IN CHINA AND THE NEW FORD MOTORCRAFT WASHER PUMP THAT I INSTALLED IS NOW MANUFACTURED IN POLAND. THIS REPAIR COST ME $724.00 AND I DID MOST OF THE WORK MYSELF. ALL THE DEALER DID WAS INSTALL AND PROGRAM A NEW BCM MODULE.
Electrical system, Engine, Fuel/propulsion system, Feb 19, 2020, crash
THE EXCESSIVE VACCUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. VERY DANGEROUS. CONSTANTLY BATTLING WITH THIS CAR DAILY.
Power train, Electrical system, Engine, Feb 12, 2020
HERE IS ANOTHER PICTURE. THIS IS THE ELECTRICAL CONNECTION TO THE WASHER FLUID PUMP. FLUID LEAKS OUT OF THE ELECTRICAL CONNECTIONS TO THE PUMP AND GETS PUSHED THROUGH THE WIRING LOOM AND THE FLUID LEAKS ONTO THE BODY CONTROL MODULE CAUSING CORROSION AND FAILURE OF THE BCM.
Electrical system, Engine, Visibility/wiper, Feb 11, 2020
THIS IS IN REGARDS TO MY 2014 FORD FOCUS. WHEN PARKING THE VEHICLE THE ENGINE WILL NOT SHUT OFF, EVEN WITH THE KEY OUT OF THE IGNITION! FAULTY WASHER FLUID PUMP LEAKS INTO ELECTRICAL CONNECTOR FOR WASHER PUMP AND WASHER FLUID GETS PUSHED INTO WIRING LOOM PAST THE FIREWALL AND DOWN INTO THE BCM( BODY CONTROL MODULE) CONNECTOR PART C2280D. THE WASHER FLUID THEN RUNS FROM THE CONNECTOR ONTO THE MALE PINS OF THE BCM CORRODING THE PINS AND SHORTING OUT THE BCM. THIS CAUSES THE VEHICLE TO EXHIBIT MANY FAULTS, THE WORST ARE THE VEHICLE NOT STARTING OR AS IN MY CASE, THE VEHICLE WOULD NOT SHUT OFF AND CONTINUES TO RUN EVEN WITH THE KEY OUT OF THE IGNITION. FORD RECALLED 433,000 VEHICLES FOR ENGINES THAT DON'T SHUT OFF BUT MY VEHICLE WAS NOT CAPTURED IN THE "BUILD DATE" FOR THE RECALL. I BELIEVE I MISSED THE RECALL BY WEEKS OR A MONTH AT MOST?
Power train, Vehicle speed control, Engine, Feb 9, 2020
THE VEHICLE IDLES ROUGH, THE TRANSMISSION SLIPS AND THE RPMS GET HIGH IN FIRST AND SECOND GEARS, IT TAKES FOREVER TO ACCELERATE, THE FUEL GAUGE WILL SAY 100 MILES TILL EMPTY THEN DIE ON YOU, I HAVE BEEN STRANDED 5 TIMES IN LESS THAN A YEAR DUE TO THAT, RECENTLY ON 2/8/20 THE CAR WOULDN'T ACCELERATE IN THE MIDDLE OF A BUSY INTERSECTION AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. I HAD TO LITERALLY PUSH THE CAR OUT OF THE INTERSECTION AND INTO A STORE PARKING LOT DURING 5PM TRAFFIC. I CANNOT BELIEVE THIS CAR RECEIVED A 5 STAR SAFETY RATING, I FEEL A NUMBER OF THINGS ABOUT THIS MODEL CAR AND COMPANY BUT SAFE DEFINITELY IS NOT ONE OF THEM. DOORS THAT HAVE DEFECTIVE LATCHES, OPENING AT ANYTIME, TRANSMISSION PROBLEMS LEADING TO CARS CONSTANTLY ALMOST REAR ENDING YOU, AND A CAR THAT CAN STALL IN THE MIDDLE OF A BUSY INTERSECTION OR FREEWAY, IS NOT BY ANY MEANS A DEFINITION OF THE WORD SAFE. I WILL NEVER BUY ANOTHER FORD AGAIN, AND I WILL CONVINCE ANY ELSE TO NOT BUY FROM A COMPANY THAT VALUES PROFITS OVER CONSUMER SAFETY BY INSTALLING CHEAP, DEFECTIVE PARTS AND COMPONENTS
Electrical system, Engine, Fuel/propulsion system, Feb 9, 2020
THE VEHICLE HAD A RECALL ON THE TRANSIMISSION. I TOOK THE VEHICLE IN FOR THE RECALL. THE VEHICLE RAN GOOD FOR ABOUT TWO MONTHS. THE VEHICLE HAS STARTED TO SLIPE WHEN I HIT THE GAS, LIKE IT NEEED MORE GAS. IF THE GAS PADLE IF HIT ANY HARDER, I GOING TO PUSH IT THROUGHT THE FLOOR.
Engine, Fuel/propulsion system, Jan 29, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE, DRIVING AT SLOW SPEEDS UP HILLS THE GEARS SHIFTED ROUGHLY. THE CONTACT STATED THE FUEL TANK FAILED TO TAKE THE RECOMMENDED FUEL. WHILE DRIVING WITH A HALF TANK OF FUEL THE GAUGE DROPPED TO EMPTY. THE FUEL AND ENGINE WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCH 33 FORD 3810 HECKTOWN RD, EASTON, PA 18045(610) 810-1145 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 166,688.
Power train, Engine, Jan 22, 2020
I WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A LIGHT AND SOMEONE ON A BICYCLE CAME BY. WHILE MY FOOT WAS ON THE BRAKE MY RPM'S SHOT WAY HIGH AND MY CAR TRIED TO DRIVE ITSELF FORWARD. LUCKILY THE BIKE RIDER HAD GONE BY. BUT COULD EASILY HAVE BEEN HIT IF MY CAR DID WHAT IT TRIED TO DO. I HAVE BEEN HONKED AT AND HIGH BEAMED WHEN I TRY TO PASS SOMEONE ON A HIGHWAY AND I END UP WITH LITTLE TO NO POWER AND THE PERSON BEHIND ME NEARLY REAR ENDS ME BECAUSE MY CAR WONT GO. WHY DOES IT FEEL LIKE SOMEONE HAS TO TRAGICALLY DIE BEFORE SOMEONE DOES SOMETHING ABOUT THESE FORD FOCUS' ON THE ROAD. THESE CARS ARE NOT SAFE. FORD KNEW THAT, THERE IS PROOF THEY KNEW THAT AND MADE THEM ANYWAY. ITS YOUR JOB AS HIGHWAY SAFETY TO MAKE THEM LIABLE AND GET BETTER STANDARDS BEFORE CARS ARE SENT TO DISTRIBUTION. THERE SHOULD BE MORE PREVENTION THAN THERE IS CORRECTING. DON'T WAIT FOR SOMEONE TO GET HURT BEFORE DECIDING THESE CARS ARE BAD AND UNSAFE. THAT SHOULD BE A BASIC HUMAN REACTION. NOT A CORPORATE ONE. I HAVE SENT TWO VIDEOS I TOOK. ONE OF MY RPMS SPORADICALLY GOING UP AND DOWN AND MY CAR NOT SHIFTING OR HAVING POWER. AND THE OTHER MY RPM'S GOING UP AS I'M COMING TO A STOP. WHICH IS NOT NORMAL. IT SHOULD NOT TRY TO REV ITSELF AS I'M SLOWING DOWN TO AN ALMOST COMPLETE STOP. I GUESS I CANT UPLOAD THE TYPE OF VIDEO I HAVE. BUT I'D BE HAPPY TO SEND THEM ANOTHER WAY IF YOU'D LIKE.
Power train, Engine, Fuel/propulsion system, Jan 8, 2020
I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .
Engine, Dec 27, 2019
ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.
Engine, Dec 20, 2019, crash
MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)
Power train, Engine, Dec 9, 2019
WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.
Engine, Fuel/propulsion system, Nov 25, 2019
EVERYTIME I PUMP GAS IN MY CAR AND I TURN IT BACK ON , IT WANTS TO DIE IMMEDIATELY. ONE TIME IT TOOK ABOUT 5 TRIES BEFORE IT ACTUALLY WORKED. I HAD JUST GOTTEN THE RECALL DONE FOR THE FUEL TANK WHERE IT WAS REPROGRAMMED SO IT CAN DETECT AN ISSUE WITH THE CANISTER PURGE VALVE. AND NOW MY ENGINE HESITATES TO START.
Engine, Fuel/propulsion system, Nov 22, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE FUEL PUMP AND REGULATOR FAILED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM DENCHEL FORD HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838, (855) 878-9342) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS INVALID.