2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
309 reports, newest first. Show all
Power train, Fuel/propulsion system, Aug 28, 2019
TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.
Exterior lighting, Structure, Fuel/propulsion system, Aug 25, 2019
COMPLAINTS: POWER TRAIN (CURRENTLY-5TH CLUTCH ASY HAVING SERVICED), BODY: LOCKS AND HATCH DONOT WORK MOST OF THE TIME..PASSENGER DOOR KNOB JUST FELL OFF IN PASSENGER HAND, EXCESSIVE FUEL CONSUMPTION, CAR JERKS AND STALLS, FALSE DIGITAL READINGS ON DASH. SOME LIGHTS STAY ON CONTINUOUSLY. HAD TO HAVE TO TIRE PRESSURE MONITORING SENSOR REPLACED 2 YRS OF HAVING THE VEHICLE.ALL SUPPORTING DOCUMENTS AVAILABLE UPON REQUEST. ALL DOCUMENTS HAVE VIN AND MY NAME ON THEM, SO CANT UPLOAD THEM. MULTIPLE DATES OF SERVICE, BUT AM LISTING THE LAST DOS. MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR 3 WKS SO FAR. AWAITING LIST FOR A LOANER CAR IS 3 WKS OUT. I AM WITHOUT TRANSPORTATION STILL. CURRANT DOS IS AN APPROXIMATE DATE, AS IT IS STILL WITH THE FORD MECHANIC. I BOUGHT THIS VEHICLE BC I INHERITED RAISING 2 GRANDCHILDREN, AND NEEDED A ECONOMICAL AND RELIABLE VEHICLE TO TRANSPORT THEM TO AND FROM DR APPTS, SCHOOL, PRESCHOOL ECT, BUT THIS VEHICLE IS ANYTHING BUT RELIABLE. IT'S BEEN AN EXPENSIVE NIGHTMARE. MY EXTENDED WARRANT ALREADY PAID FOR THIS FIX LAST TIME, AND NOW I'VE BEEN TOLD THAT MY POLICY MAXIMUM MAY HAVE BEEN REACHED, THUS MAKING ME RESPONSIBLE FOR ALL BALANCES DUE FROM THIS REPAIR. I HAVE BEEN UNABLE TO WORK BC OF UNRELIABLE TRANSPORTATION, AND DO NOT HAVE THE MONIES TO PAY FOR THIS REPAIR. THIS DESIGN FLAW IN THE DUAL CLUTCH TRANSMISSION, THERE IS NO PERMANENT FIX. THE PROBLEM RECURS CONTINUOUSLY. IF MY WARRANY POLICY DOESNT PAY FOR THESE AND FUTURE REPAIRS, ND FORD ISN'T PAYING THEM, I WILL EITHER HAVE TO HAVE THE BANK REPOSSESS THE VEHICLE, POSSIBLY SUED BY FORD FOR NON PAYMENT. I HAVE BEEN SERIOUSLY JUST FILING BANKRUPTCY. IS THERE ANYTHING THAT CAN BE DONE TO HELP ME OUT OF THIS MESS? FORD WILL NOT TAKE THIS VEHICLE BACK BC IT HAS OVER 60,000 MILES ETC. UNABLE TO SELECT BOXES, DUE TO FROZEN BOXES.
Power train, Vehicle speed control, Fuel/propulsion system, Aug 19, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. ON ANOTHER OCCASION, WHILE ATTEMPTING TO EXIT FROM A PARKING LOT THE VEHICLE FAILED TO START. ROADSIDE ASSISTANCE WAS CONTACTED AND WAS ABLE TO PROVIDE A JUMP START. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVENUE, PHILADELPHIA, PA 19153, (877) 349-3923) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL MODULE AND TRANSMISSION CLUTCH NEEDED TO ALSO BE REPAIRED. THE FUEL TANK AND TRANSMISSION CONTROL MODULE WERE REPLACED; TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT IT WOULD COST $947 TO REPLACE THE TRANSMISSION CLUTCH. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Fuel/propulsion system, Aug 16, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TSS FORD (1733 US-97, MADRAS, OR 97741, (541) 475-7204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Other or unspecified, Fuel/propulsion system, Aug 14, 2019
I HAD A RECALL ON THIS VEHICLE PRIOR TO THIS COMPLAINT I'M FILING NOW . THE RECALL WAS FUEL DEFORMATION INSPECTION, FORD INSTALLED A FUEL VAPOUR SEP THE RECALL NUMBER IS 18S32. NOW THIS PROBLEM WAS ORIGINALLY FIXED 3/18/19 . IT IS 8/13/19 THAT I AM BACK AT THE SAME LOCATION FOR THE SAME EXACT PROBLEM WHICH INCLUDES LOW FUEL PRESSURE , THE GAS ISN'T GETTING TO THE ENGINE (CENSOR) AND THE CAR STOPS OUT OF NO WHERE WHILE DRIVING ON A HIGHWAY .
Fuel/propulsion system, Aug 14, 2019
THERE ARE TWO OPEN RECALLS RELATED TO THE FUEL SYSTEM OF MY VEHICLE. I HAVE BEEN CONTACTING MY FORD DEALERSHIP SINCE THE WINTER OF 2018 ABOUT HAVING THE RECALL WORK DONE. THEY HAVE NOT GOTTEN BACK TO ME AND HAVE ONLY STATED THAT THEY WILL WHEN THERE IS A FIX AVAILABLE. AS OF THIS WEEK, 08/14/19, MY CHECK ENGINE LIGHT IS ON. TOOK TO AN AUTO PARTS STORE TO HAVE THEM RUN THE CODE. TWO CODES CAME BACK AND BOTH ARE RELATED TO THE FUEL SYSTEM. THE RECALLS IN QUESTION INDICATE THAT THE VEHICLE CAN STOP RUNNING WHILE DRIVING, AND THIS INCREASES THE LIKELIHOOD OF AN A COLLISION. THE CAR IS NOW NOT RUNNING AT ALL. IT IS UNACCEPTABLE THAT FORD HAS TAKEN CLOSE TO A YEAR TO FIX THEIR ERRORS WHICH HAVE CAUSED THESE RECALLS, ESPECIALLY WHEN SAFETY IS A CONCERN.
Fuel/propulsion system, Aug 13, 2019
MY CAR IS PART OF THE 18S32 (FORD) RECALL FOR THE "FUEL TANK DEFORMATION". I HAD IT SERVICED IN MARCH IN BOLIVAR, MO AT BILL GRANT FORD DEALERSHIP. THE REPROGRAMMED THE PART AS NEEDED DUE TO THE MIL BEING ON WITH THE CODE AND STATED THAT THE RECALL HAS BEEN FIXED AND FORD HAS CLOSED THE RECALL ON MY CAR. THE CAR WOULD NOT START AFTER FUELING AND IT COULD TAKE ANYWHERE BETWEEN 5 MINUTES TO UPWARDS OF 45 MINUTES FOR IT TO BE ABLE TO START AFTER FUELING, WHICH LEAVES ME STRANDED AT TIMES. THEIR REPAIR LASTED ABOUT 2-3 WEEKS AND IT WAS BACK TO DOING IT AGAIN SO I AM BACK AT SQUARE 1 WITH THIS CAR. THE CAR IS BACK IN THE SHOP AGAIN AFTER SEVERAL WEEKS OF WAITING TO GET IN THE SHOP. IT IS CURRENTLY AT THE JIM TRENARY FORD DEALSHIP IN MOSCOW MILLS, MO WHERE I RESIDE. THEY ARE SAYING THAT THE PURGE VALVE IS FAILING DUE TO THE RECALL, AS THE RECALL STATES EXACTLY. AND DUE TO THE FACT THAT THE RECALL IS CLOSED ON MY CAR BECAUSE IT WAS REPAIRED ONCE, FORD IS REFUSING TO PAY FOR IT. IT IS NOT MY OBLIGATION TO PAY FOR THIS REPAIR AS THIS IS 100% FORD'S FAULT AND I WILL NOT PROVIDE PAYMENT FOR IT. FORD ISSUES THE NEW RECALL (19S22) AND THEY ARE SAYING THAT MINE IS NOT INCLUDED IN THAT RECALL BUT YET IT NEEDS TO BE AS THE ISSUE IS STILL HAPPENING. I HAVE REACHED OUT TO FORD AND THEY STATE THAT THEY WILL NOT COOPERATE WITH PAYING FOR THE REPAIR ON THE VEHICLE, EVEN THOUGH THIS IS THEIR RECALLED PART. OR THEY NEED TO EXPAND THE RECALL FOR A MORE BROAD SPECTRUM OF VEHICLES AS THIS IS UNACCEPTABLE. I REQUEST THE HELP OF THE NHTSA TO ASSIST ME WITH HAVING FORD FIX WHAT THEY BROKE. THANK YOU.
Fuel/propulsion system, Aug 8, 2019
PRIOR TO, THE CAR WOULD SHUDDER, ALMOST ROCK BACK AND FORTH AT SLOW SPEEDS EITHER IN THE PARKING GARAGE, PARKING LOTS, AT HOME. RECENTLY THE CAR HAD A ROUGH TIME TURNING OVER AFTER FILLING UP AT A GAS STATION. THE CAR SHUDDERED AND SEEMED TO HAVE A HARD TIME MOVING. ABOUT A MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. THIS HAD HAPPENED PREVIOUSLY, HOWEVER, WHEN THE CODE WAS CHECKED IT WENT AWAY (P144A). WITH WHAT I WAS CURRENTLY EXPERIENCING I TOOK IT TO A SHOP AND WAS ADVISED THAT THE PURGE VALVE HAD TO BE REPLACED.
Fuel/propulsion system, Aug 5, 2019
THE PROBLEM OCCURS WHEN ACCELERATING FROM A STOPPED POSITION OR UPON SLOWING DOWN AND THEN ACCELERATING. THE VEHICLE JERKS AND SHAKES LIKE IT IS NOT GETTING ADEQUATE FUEL. THE AMOUNT OF GAS IN THE TANK MAKES NO DIFFERENCE. IT FEELS LIKE THE VEHICLE WANTS TO STALL. I JUST PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. I HAVE NOT NOTICED THIS PROBLEM WHEN GOING IN REVERSE BUT ONLY WHEN IN THE DRIVE POSITION. THE OWNER DID NOT HAVE A MANUAL FOR THE VEHICLE. I STARTED DRIVING THE VEHICLE IN MAY 2019. THE ORIGINAL OWNER SAID HE HAS NOT RECEIVED ANY RECALLS ON THIS VEHICLE.
Power train, Fuel/propulsion system, Aug 4, 2019
THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.
Fuel/propulsion system, Aug 2, 2019
TAKATA GAS TANK RECALL: LAST YEAR AT 68,000 MILES I TOOK MY CAR INTO DEALERSHIP FOR GAS TANK RECALL. IT WAS REPAIRED AND THERE WERE NO MORE PROBLEMS UNTIL ABOUT A WEEK AGO. MY VEHICLE NOW HAS 82,000 MILES ON IT. IT STARTED JERKING AND STALLING A LOT AND I REALIZED IN THE PAST WEEK I HAD STOPPED TO GET GAS EVERY DAY ON MY WAY TO WORK. I HAVE PUT A TOTAL OF $55 IN TO DRIVE 300 MILES. I STARTED NOTICING THE MILES TO EMPTY DROPPING RAPIDLY JUST DRIVING LESS THAN 1 MILE.I TOOK IT TO THE LOCAL FORD DEALERSHIP WHO DID NOT PERFORM A DIAGNOSTICS TEST AND TOLD ME TO COME PICK THE VEHICLE UP, THE RECALL WAS ALREADY PERFORMED A YEAR AGO. SO I CALLED FORD MOTOR COMPANY TO COMPLAIN ABOUT THIS PEOBLEM AND WAS TOLD I COULD ONLY HAVE THAT PROBLEM FIXED ONCE! THEY TOLD ME THEY WOULD OPEN A CASE#CAS22299572 AND I WOULD HEAR BACK IN 1 BUSINESS DAY. I AM IN THE PROCESS OF MOVING AND I CAN'T GO TO WORK FOR FEAR OF THE CAR "BLOWING UP" ESPECIALLY WITH IT BEING 100 DEGREES OUTSIDE. WHY IS NOTHING BEING DONE WITH ALL THE PROBLEMS WE AS FORD FOCUS OWNERS HAVE BEEN DEALING WITH? OUR LIVES AND OUR FAMILY'S LIVES ARE AT STAKE HERE. I HAVE LOT JOBS, BEEN WORRIED SICK, NOT TO MENTION THE TIME I HAVE WASTED TAKING MY VEHICLE IN FOR TGE SAME THING TIME AFTER TIME AFTER TIME. THIS HAS BEEN INGOING FOR 4 YEARS WITH THE TRANSMISSION AND GAS TANK PROBLEMS. WHY IS FORD NOT OFFERING SOME KIND OF COMPENSATION TO THOSE OF US AFFECTED BY A VEHICLE THEY KNEW HAD PROBLEMS BEFORE THEY WERE PUT ON THE MARKET TO SELL! I JUST DON'T UNDERSTAND AND NOW IN THE PROCESS OF MOVING EXPENSES, I WILL HAVE TO GET A RENTAL CAR SO AI DON'T BLOW UP. PLEASE HELP!
Power train, Fuel/propulsion system, Jul 31, 2019
WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.
Fuel/propulsion system, Jul 31, 2019
THE FUEL PUMP HAS FAILED ON MY FOCUS. THE CAR JUST SHUT OFF WHILE DRIVING. ENGINE TURNS OVER BUT WILL NOT START. IT WAS ON A RESIDENTIAL STREET. MY CAR WAS BUILT 7/14 WHICH FALLS OUTSIDE OF THE RECALL WINDOW WHICH ENDS IN MAY 20014. ITS MY FIRM BELIEF IT MAY VERY WELL BE THE SAME FUEL PUMP ISSUE THE OTHERS ARE HAVING. HAVE NOT MADE ANY REPAIRS YET AS THIS JUST HAPPENED LAST NIGHT 7/30/2019.
Fuel/propulsion system, Jul 30, 2019
WE RECEIVED A RECALL NOTICE IN OCTOBER 2018 AND THE PART NEEDED TO REPAIR THE ISSUE IS STILL NOT AVAILABLE 10 MONTHS LATER.
Power train, Engine, Fuel/propulsion system, Jul 29, 2019
TRANSMISSION AND CLUTCH ISSUES WHEN TRYING TO ACCELERATE
Power train, Vehicle speed control, Fuel/propulsion system, Jul 25, 2019, crash
WHEN ENTERING HIGH WAY AND STEP ON GAS CAR STRUGGLES AND STAYS AT A LOW SPEED AND WILL NO SPEED UP UNTIL AFTER AWHILE IT STARTS TO SHIFT GEARS. WHEN GOING AT A HIGH SPEED WHEELS START TO SHAKE CAR CAN'T GO FASTER THAN 55MPH. WHEN MAKING A COMPLETE STOP AND THE. STEP ON GAS IT STRUGGLES TO SHIFT GEARS, WHEN TURNING CAR OFF AND THEN TURNING IT ON AFTER 10 MINUTES CAR WILL NOT TURN ON EVEN WITH A NEW BATTERY. YOU HAVE TO KEEP TRYING TO IDLE UNTIL CAR TURNS ON.
Power train, Fuel/propulsion system, Jul 25, 2019
TCM RECALL PURCHASED VEHICLE MAY 2016. THROUGH 3 YEARS OF OWNERSHIP, VEHICLE WAS TAKEN TO BEACH FORD APPROX. 3X FOR REGULAR SERVICE INCLUDING OIL CHANGE AND AIR FILTER. WHILE VEHICLE WAS AT BEACH FORD, I REQUESTED SERVICE DEPARTMENT CHECK THE TRANSMISSION/DUAL CLUTCH MECHANISM DUE TO NOTICEABLE STUTTERING WHILE DRIVING. AT THE TIME OF RECEIVING VEHICLE BACK, I WAS TOLD THAT THE TRANSMISSION WAS FINE EACH TIME. 7/3/2019 - I WAS ON MY WAY TO WORK 30 MILES AWAY FROM MY HOME. WHILE MAKING RIGHT HAND TURN, THEN ACCELERATED VEHICLE JOLTED WITH CHECK ENGINE LIGHT BEING ILLUMINATED. UPON FURTHER ACCELERATION, DETERMINED VEHICLE COULD NOT GO ABOVE 25-30MPH. ONCE PARKED TO ADDRESS UNKNOWN MECHANICAL ISSUE, ATTEMPTED TO REVERSE OUT OF PARKING SPACE AND DISCOVERED VEHICLE HAD LOST REVERSE. CONTACTED BEACH FORD EXPLAINED THE ISSUE AS WELL AS EXPLAINING THAT THE VEHICLE WAS 30 MILES AWAY FROM MY HOME AND NOT DRIVABLE. THE SERVICE ADVISER STATED THAT THEY DID NOT HAVE A TOW TRUCK AND COULD NOT PROVIDE ANY ASSISTANCE TO HAVE VEHICLE TOWED TO THE SERVICE CENTER. 7 HRS LATER AFTER GOING THROUGH MY INSURANCE COMPANY WITH ROADSIDE ASSISTANCE, MY VEHICLE WAS TOWED TO BEACH FORD WITHIN MINUTES OF THE SERVICE DEPT CLOSING. DUE TO JULY 4TH HOLIDAY, MY VEHICLE WOULD NOT BE LOOKED AT UNTIL 7/5/19. RECEIVED CALL APPROX. 4:30PM STATING MY VEHICLE WAS READY TO BE PICKED UP. CPV RECALL WHILE VEHICLE WAS IN SERVICE FOR TCM RECALL, I REQUESTED ADDITIONAL RECALL NHTSA 18V735 CANISTER PURGE VALVE BE ADDRESS. SERVICE ADVISOR STATED THEY WOULD ADDRESS AND VEHICLE WOULD BE READY THE FOLLOWING DAY 7/6/19. RECEIVED TEXT 10:44AM TO PICK UP VEHICLE. CLUTCH STILL FELT SHAKY. SEE PDF ATTACHMENT BEACHFORDSERVJULY0619 CPV RECALL SEE PDF ATTACH 14FOCUSHERNANSFTY072519 FOR FURTHER ISSUE SEE PDF ATTACH BEACHFORDSERVJULY1519 SEE PDF ATTACH FOCUSSERVICE HISTORYCARFAX PREPARED BY [XXX] CARMASTERS, LLC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Other or unspecified, Fuel/propulsion system, Jul 24, 2019
I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!
Vehicle speed control, Engine, Fuel/propulsion system, Jul 23, 2019
THE CAR DOES NOT SHIFT CORRECTLY IT SPUTTERS WHEN ACCELERATING. WHEN ACCELERATING IT DOESN'T SHIFT PROPERLY LIKE ITS NOT GETTING ENOUGH GAS. ALSO WHEN YOU ARE SITTING IN TRAFFIC AND GO TO ACCELERATE IT JUMPS FORWARD. THIS CAR ALSO HAS DIED WHILE DRIVING AS IT IS SHIFTING GEARS. EVEN THOUGH THERE IS A DATE AT THE BOTTOM THIS HAS BEEN LIKE THIS SINCE I PURCHASED IT. I WAS TOLD BY THE DEALER ITS THE WAY I DRIVE IT THE COMPUTER SHIFTING HAS TO GET USE TO MY DRIVING HABITS.
Power train, Other or unspecified, Fuel/propulsion system, Jul 22, 2019
WHEN TEST DRIVING THIS 2014 FORD FOCUS I FELT THE CAR SHUDDER ON TAKE OFF AND WHEN PULLING OUT INTO TRAFFIC HESITATION. I ASKED THE SALESMAN ABOUT THIS AND JUST SHRUGGED IT OFF AS NO BIG DEAL. AFTER PURCHASING THE AUTO I HAD TO RETURN TO THE DEALER IN PARSONS, KS. AND WAS TOLD IT WAS THE WAY I WAS ACCELERATING. NO WAY THERE IS SOMETHING WRONG WITH THIS VEHICLE. AFTER 3 DIFFERENT RETURNS AND WORK DONE IT STILL DOES THE SAME THING. I AM 82YRS OLD AND DO NOT FEEL SAFE DRIVING THIS CAR. FORD MOTOR KNEW THEY PUT OUT A FAULTY VEHICLE BUT SOLD IT ANYWAY. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT EACH TIME YOU RETURN FOR SERVICE THEY SAY THEY CAN'T DO ANYTHING UNLESS THE ENGINE LIGHT IS ON. FORD SUPPOSEDLY PUT OUT A NOTICE TO REPAIR THESE CARS WHEN THEY CAME IN ON 7-12-2019 TO 7-19-2019 BUT WHEN I CALLED I WAS TOLD BY THE SERVICE MANAGER HE KNEW NOTHING ABOUT THIS AND COULD ONLY DO ANYTHING IF TOLD BY FORD. I CONTACTED PITTSBURG FORD ON 7-19-2019 AND ASKED TO SPEAK TO THE SERVICE MANAGER BUT UNABLE TO LOCATE HIM SO I LEFT MY NAME AND PHONE NUMBER AND HAVE YET TO HEAR FROM HIM. THIS HAPPENS WHEN DRIVING, PULLING OUT INTO TRAFFIC AND WHEN DRIVING ON THE HIGHWAY. ON OCCASION THE TRANSMISSION SLIPS/
Steering, Fuel/propulsion system, Jul 17, 2019
TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.
Engine, Fuel/propulsion system, Jul 16, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO FOLSOM LAKE FORD (LOCATED AT 12755 FOLSOM BLVD, FOLSOM, CA 95630, (916) 353-2000) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN), 18V735000 (FUEL SYSTEM, GASOLINE), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Other or unspecified, Engine, Fuel/propulsion system, Jul 16, 2019
2014 FORD FOCUS TRANSMISSION CLUTCH WENT OUT 3 TIMES SINCE I HAVE OWN THE CAR. STOPPED AT TRAFFIC LIGHT FOOT. ON BREAK CAR IN DRIVE CAR GOES FLYING BACKWARDS . CAR LOSE OF POWER WILL NOT GO IN REVERSE.SETTING WAITING TO PULL OUT IN MAIN ROAD FOOT ON BREAK CAR IN DRIVE CAR SHOT ME OUT IN FRONT OF A PEPSI TRUCK CAR CONTROL IT'S SELF. TOOK CAR TO POLICE STATION IN N BARBOURSVILLE WEST VIRGINIA TO REPORT IT THEY LAUGHED AT ME. CAR JUMP'S WILL NOT GO. THEN SENDS YOU FLYING BACKWARDS OR FORWARD. CAR IS TRYING TO KILL ME DRIVING THE CAR IN THE STREETS IS WHEN THIS HAPPENED OR WAITING TO PULL OUT ON THE STREETS IN GOING FROM 2017 TO 2019
Vehicle speed control, Other or unspecified, Fuel/propulsion system, Jul 16, 2019
THE FORD FOCUS STUTTERS WHEN TAKING OFF. EVERYTIME I GO TO GET ON HIGHWAY IT WONT ACCELERATE AND SHAKES. IT'S SCARY I ALWAYS FEEL LIKE IT WILL CAUSE AN ACCIDENT AND FORD SERVICE SHOPS REFUSE TO DO ANYTHING ABOUT IT EVEN THOUGH MY VEHICLE HAS BEEN UNDER WARRANTY.
Power train, Fuel/propulsion system, Jul 16, 2019
I HAVE HAD MULTIPLE INCIDENTS WITH MY 2014 FORD FOCUS RELATED TO THE FAULTY TRANSMISSION. BESIDES ROUGH SHIFTING AND LOTS OF SHUDDERING OVER THE YEARS, MY CAR HAS COMPLETELY STALLED ON ME WHILE IN MOTION, DRIVING ON THE HIGHWAY 2 DIFFERENT TIMES. I LOST THE ABILITY TO ACCELERATE WHILE GOING MORE THAN 65 MILES PER HOUR, AND I HAD TO COAST THROUGH HIGH-SPEED TRAFFIC TO GET TO THE SHOULDER (BOTH TIMES). THE FIRST TIME THIS HAPPENED WAS JULY 29TH, 2017 IN FORT LAUDERDALE, FLORIDA. THE 2ND TIME WAS JUNE 6TH, 2019 ON THE SAWGRASS EXPRESSWAY IN BROWARD COUNTY, FLORIDA. BOTH TIMES WERE VERY SCARY AND PUT MYSELF AND OTHERS AT RISK FOR A SERIOUS AND DANGEROUS ACCIDENT. EARLY ON, THE FORD DEALERSHIP TOLD ME THAT THE ROUGH TRANSMISSION IS NORMAL AND WOULD GET BETTER IF I IMPROVED MY DRIVING HABITS. MORE RECENTLY I HAVE BEEN TOLD THAT THE TRANSMISSION WOULD FAIL AGAIN BUT THAT THE WARRANTY HAS BEEN EXTENDED.