2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
309 reports, newest first. Show all
Other or unspecified, Fuel/propulsion system, Jul 15, 2019
I WAS DRIVING ON THE LEFT LANE OF HIGHWAY I-495N SUDDENLY AS I HAD MY FOOT ON GASS THE VEHICLE STALL AND STARTED TO SLOW DOWN, I TURN OFF THE RADIO AND PUT MY HAZARD LIGHTS ON AND AS SOON AS I PULL TO THE SIDE OF THE ROAD THE VEHICLE SHUT DOWN COMPLETELY ALL THE LIGHTS WHEN OFF, (IF I WOULDN'T HAVE BEEN QUICK ENOUGH I WOULD HAVE GOTTEN INTO A MAJOR ACCIDENT) WHILE WAITING FOR THE TOW TRUCK I FOUND OUT THERE'S A RECALL ON MY VEHICLE,
Other or unspecified, Engine, Fuel/propulsion system, Jul 15, 2019
I SERVICED MY FOCUS ON 5/29/19 FOR RECALLS. THEY PERFORMED A MULTI POINT INSPECTION. EVERYTHING NORMAL. 6/09/19, I WAS DRIVING DOWN CITY STREET 40MPH DRIVING STRAIGHT THE CAR DOWN SHIFTED SUDDENLY AND A WARNING " TRANSMISSION FAULTY, SERVICE NOW" CAME ON. I WAS ABLE TO DRIVE IT HOME , THE CAR WOULDNT SHIFT INTO A HIGHER GEAR. I ATTACHED BOTH SERVICES DONE . AFTER THE SECOND SERVICE WAS DONE TO MY VEHICAL IT STILL SHUDDERED WHEN ACCELERATING. 6/29/19 THIS OCCURED TWICE THE SAME DAY, I WAS WAITING AT AN INTERSECTION MAKING A LEFT HAND TURN INTO A GAS STATION, WHEN IT WAS SAFE TO TURN, I LET MY FOOT OF THE BRAKE AND MY CAR INCHED FORWARD WHILE I HIT GAS AND MY CAR DID NOT MOVE, I WAS NEARLY HIT BOTH TIMES , THE LAST SECOND WITH MY FOOT ON THE GAS ALL THE WAY DOWN TO THE FLOOR, THE CAR JERKS INTO GEAR. IVE CALLED THE DEALERSHIP ABOUT FIXING THIS ISSUE , IVE LEFT MESSAGES WITH NO CALL BACK, I FINALLY GOT A SERVICE CALL SET BUT NOT UNTIL JULY 30TH. THIS HAS NOW OCCURED ALMOST EVERYDAY SINCE 6/29/19. THE CAR DOES NOT ALWAYS DO THIS , IT SEEMS TO ONLY DO IT IF IM BELOW A HALF A TANK , OR THE FIRST 60 MILES ON A FULL TANK. I FEAR FOR MY SAFETY DRIVING THIS CAR THAT WHEN I HIT THE GAS THE ENGINE WILL JUST REV U[ AND NOT MOVE AND GET HIT. THE CAR ALWAYS HAD A SHUDDER WHEN ACCELERATING SINCE WE PURCHASED IT 1/12/16, BUT THE SALES PERSON INSISTED WITH NEW FUEL SAVING SYSTEM THAT IT WAS COMPLETELY NORMAL. I DIDNT HAVE ANY MAJOR ISSUES BESIDES THE SHUDDER WHEN ACCELERATING, AND WHEN I WOULD START MY CAR UP THE FIRST TIME AFTER FILLING UP, UNTIL I GOT THE RECALL FIXED, NOW IVE HAD NOTHING BUT ISSUES.
Power train, Fuel/propulsion system, Jul 12, 2019
CAR SHUDDERS SOMETIMES MAKING IT HARD TO GET INTO TRAFFIC (NO POWER) AND WHEN COMING TO A STOP THE CAR SOMETIMES LUNGES FORWARD UNEXPECTEDLY ALMOST PUTTING IT INTO CROSS TRAFFIC OR REAR-ENDING THE CAR IN FRONT OF YOU
Power train, Fuel/propulsion system, Visibility/wiper, Jul 12, 2019
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
Power train, Fuel/propulsion system, Jul 12, 2019
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
Fuel/propulsion system, Jul 11, 2019
I RECEIVED A NOTICE FROM FORD (12/2018) ABOUT A RECALL 18V-735. THIS INVOLVES A "STUCK PURGE VALVE"(CPV) WITH IN THE FUEL VAPOR SYSTEM. THE LETTER SAID I WOULD BE NOTIFIED WHEN THE PART WOULD BE READY FOR THE REPAIR. IT SAID THE PARTS WERE TO ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019. WE ARE NOW INTO THE 3RD QUARTER OF THE YEAR AND I HAVE YET TO RECEIVE NOTICE OF THE PART BEING READY TO MAKE THE REPAIRS.
Power train, Engine, Fuel/propulsion system, Jul 11, 2019
THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.
Fuel/propulsion system, Jul 10, 2019
NHTSA CONTACTED FORD BACK IN MAY 2018 ABOUT THE PURGE VALVE THAT SITS ON TOP OF THE FUEL TANK. FORD ISSUED RECALL 18S32 BACK IN DECEMBER 2018. MY CAR WAS SUPPOSED BE FIXED, ACCORDING TO THE LETTER I RECEIVED FROM FORD, IN JANUARY 2019. FORD HAS PROVIDED NO UPDATES FOR THIS FIX. WHEN I CONTACT FORD, I AM TOLD THERE IS NO TIME TABLE FOR A FIX. THIS IS RIDICULOUS. I AM TOLD BY FORD TO NOT DRIVE UNDER HALF A TANK OF GAS AND NOT TRUST THE GAS GAUGE. THIS NEEDS TO GET FIXED ASAP.
Other or unspecified, Fuel/propulsion system, Jul 9, 2019
I HAD THE RECALL FIXED ON 5/17/2019 AND MY CAR CONTINUES TO STALL. I KEEP MY TANK ABOVE HALF OR FULL AND IT CONTINUES TO STALL WITH EVEN A FULL TANK. MY CAR WAS STALLED ON I 294 IN ILLINOIS ONE OF THE BUSIEST TOLLWAY NEAR THE CHICAGO AIRPORT.
Fuel/propulsion system, Jul 8, 2019
FORD FOCUS GAS RECALL. PART WAS SUPPOSED TO BE IN FOR REPAIR DECEMBER 2018
Fuel/propulsion system, Jul 3, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LINCOLN (LOCATED AT 520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Jul 1, 2019
FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVER BE AVAILABLE. THE LONGER THEY DELAY, THE LESS UNSAFE VEHICLES THEY WILL HAVE TO FIX. I THINK ACTION, IN THE FORM OF LARGE FINES, NEEDS TO BE TAKEN, IN ORDER TO GET FORD TO FULFILL THEIR OBLIGATIONS.
Fuel/propulsion system, Jun 29, 2019
MY 2014 FORD FOCUS HAS RUN HIT IT WILL SAY THE TRANSMISSION IS OVERHEATING AND IT WILL CUT ITSELF OFF. I HAVE HAD IT CUT OFF ON ME TWICE.I CAN HAVE A FULL TANK OFF GAS AND ONLY RUN MY CAR LIKE 40 MILES AND IT WILL SAY ITS EMPTY. I HAVE HAD WERE MY CAR WILL NOT GO INTO REVERSE OR DRIVE THE ONLY GEAR I HAVE WOULD BE THE SPORTS MODE I HAVE LITERALLY HAD TO PUSH MY CAR.WHEN IT COOLS DOWN IT WOULD GO INTO GEAR BUT AS SOON AS THE MOTOR AND TRANSMISSION WOULD GET HOT IT WOULDN'T HAVE ANY GEARS ANYMORE. I HAVE RECEIVED A LETTER FROM FORD MONTHS AGO THAT STATED THEY WOULD HAVE MY PART BY THE END OF MARCH2019 HERE IT IS THE END OF JUNE2019 AND IT STILL HASN'T BEEN FIXED
Fuel/propulsion system, Jun 26, 2019
FORD MOTOR COMPANY (FMC) ISSUED A RECALL (18S32) IN DECEMBER OF 2018, COPY ATTACHED WITH NOTES OF DATES I FOLLOWED UP WITH THEM. THE ISSUE IS "ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM." THEIR RECALL LETTER INDICATED THAT "PARTS ARE ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019." I HAVE FOLLOWED UP WITH FMC THREE TIMES, THE LAST OF WHICH WAS ON 6/24/19 WHEN I "CHATTED" WITH LACY. THAT CHAT WAS TOTALLY UNSATISFACTORY. BASICALLY ALL I HEARD WAS THE CANNED RESPONSE AND NO REAL INDICATION THAT FMC HAS PLACED ANY PRIORITY ON FIXING THE UNSAFE CONDITION. MY HOPE IS THAT YOU CAN "ENCOURAGE" FMC TO TAKE THIS ISSUE SERIOUSLY AND MAKE THE NECESSARY PARTS AVAILABLE ON AN EXPEDITED BASIS. I DO NOT KNOW HOW MANY CARS ARE SUBJECT TO THIS RECALL, BUT I KNOW THAT I DO NOT FEEL COMFORTABLE DRIVING MY CAR ON THE STREET OR HIGHWAY WHERE IT CAN UNEXPECTEDLY STALL AND POTENTIALLY CAUSE HARM TO ME, MY FAMILY, OR SOME OTHER INNOCENT PERSON. ANY "ENCOURAGEMENT" YOU CAN PROVIDE FMC TO RESOLVE THIS ISSUE IN A MORE TIMELY MANNER WOULD BE APPROPRIATE AND APPRECIATED. THANK YOU. DAVE
Power train, Fuel/propulsion system, Jun 21, 2019
THE CAR HESITATES EVERY TIME YOU TRY TO ACCELERATE. IT DOES THIS WHEN YOU ARE STATIONARY AND FIRST STARTING OUT AND WHEN YOU ARE ALREADY IN MOTION. SOMETIMES IT'S SO PRONOUNCED THAT I'M AFRAID IT'S GOING TO STALL COMPLETELY. THIS HAS HAPPENED SINCE THE 1ST DAY I BOUGHT IT AND THE DEALER WHERE I BOUGHT IT SAID THERE WAS NOTHING WRONG WITH IT THAT'S THE WAY IT'S SUPPOSED TO BE. SOMETHING ABOUT A DIFFERENT KIND OF TRANSMISSION.
Fuel/propulsion system, Jun 20, 2019
TAKATA RECALL. I TOOK MY 2014 FORD FOCUS TO A FORD DEALERSHIP BECAUSE MY CAR GAS GAUGE WAS SHOWING ERRATIC MILEAGE AND BECAUSE I KNEW I HAD A RECALL. I RECEIVED MY VEHICLE WITH THE SAME PROBLEM AS I TOOK IT IN. MY GAUGE STILL KEPT SHOWING ERRATIC MILEAGE.I WENT BACK 5 DAYS LATER TTO TELL THEM WHAT WAS GOING ON AND I ASKED WHAT PROCEDURE THEY HAD DONE. THEY TOLD ME THAT THEY HAD ONLY REPROGRAMMED A MODULE. I TOLD THEM IF THEY COULD CHECK IT OUT AGAIN AND THEY TOLD ME THAT THEY COULD BUT THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE BECAUSE THEY HAD ALREADY PERFORMED THE RECALL. THE DIAGNOSTIC CAME OUT AND IT TURNED OUT THAT MY CAR NEEDS A NEW FUEL PUMP, CANISTER PURGE VALVE, AND FUEL TANK. I TOLD THEM THAT THOSE THINGS WERE SUPPOSED TO BE FIXED THE FIRST TIME I BROUGHT IT BECAUSE IT WAS PART OF THE RECALL. THEY TRANSFERRED ME TO FORD INTERNAL SOMETHING AND FORD SAID THAT THE RECALL WAS ALREADY PERFORMED AND THAT IT WAS MY RESPONSIBILITY NOW. I MEAN HOW DOES A COMPANY LIKE FORD CAN BE SO UNPROFESSIONAL ABOUT SOMEBTING LIKE THIS. I MEAN PART OF THE RECALL IS TO TAKE YOUR VEHICLE TO GET THOSE THINGS FIXED THAT THE FORD ASSEMBLY LINE FAILED TO ADDRESS WHEN MAKING THE MODEL. NOW I AM EVEN MORE SCARED BECAUSE I DON'T KNOW WHEN I WILL GET STRANDED SOMEWHERE BECAUSE I'M NOT SURE WHAT GAS MILEAGE IT HAS.
Other or unspecified, Fuel/propulsion system, Jun 19, 2019
IN DECEMBER 2018 I WAS ON THE HIGHWAY GOING 70 MPH AND SUDDENLY MY CAR WOULD NO LONGER ACCELERATE. IT WOULD NOT START EITHER UNTIL HOURS LATER. TOOK IT BACK TO FORD AFTER TELLING THEM WHAT HAD HAPPENED AND THEY SAID IT WAS BECAUSE OF A FUEL PUMP RECALL. I GOT A LETTER LATER THAT MONTH AFTER MY CAR HAD BEEN TO FORD AND CHECKED OUT, SAYING THE PART WAS RECALLED IN OCTOBER. I WAS NOT NOTIFIED PRIOR AND IT IS VERY DANGEROUS TO STALL ON HIGHWAY. THEN A FEW WEEKS AGO I HAD THE SAME THING HAPPEN ON THE HIGHWAY AGAIN. WHENEVER MY FUEL IS KIND OF LOW THE CAR JUST STALLS AND I CAN'T START IT. I WAS ABLE TO GET GAS AND JUMP MY CAR AND GET IT HOME AND HAS BEEN FINE SINCE, BUT I WENT INTO FORD THE NEXT DAY AND TOLD THEM THAT THE SAME ISSUE HAPPENED AND THEY TOLD ME THAT BACK IN DECEMBER WHEN THEY 'FIXED' MY VEHICLE THEY ACTUALLY JUST LOOKED AT IT AND SAID IT WAS FINE, BUT TOLD ME THEY REPLACED/FIXED THE PART. SO THE PART WAS NEVER FIXED OR RESOLVED. NOT TO MENTION I HAVE ONLY HAVE THIS CAR SINCE SEPTEMBER 2017 AND HAVE HAD THE CLUTCH REPLACED 3 TIMES AND NOW AM FEELING THE SIGNS OF IT FAILING AGAIN FOR THE 4TH TIME. THIS CAR IS UNSAFE AND UNPREDICTABLE AND FORD HAS LIED TO ME AND NOT INFORMED ME OF THE DANGERS OF THE VEHICLE I'M PAYING THEM FOR.
Fuel/propulsion system, Jun 19, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CROSSROADS FORD OF SOUTH BOSTON AT 434-572-6926 (LOCATED AT 1011 COMMERCE LN, SOUTH BOSTON, VA 24592) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE THE VEHICLE WAS AT A STOP, IT SHUT OFF WITHOUT WARNING AND THEN RESTARTED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Fuel/propulsion system, Jun 19, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.
Power train, Other or unspecified, Fuel/propulsion system, Jun 18, 2019
WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .
Fuel/propulsion system, Jun 14, 2019
I HAVE A 2014 FORD FOCUS. I HAD ISSUES WITH THE GAS TANK FILLING STARTING AT THE END OF 2018. I ALSO STALLED OUT ON THE HIGHWAY PRIOR TO THIS. I INFORMED THE DEALER OF THIS ISSUE PRIOR TO THE COMPLETION OF THE RECALL WHICH IS ASSOCIATED WITH THIS DEFECT (SAFETY RECALL NOTICE 18S32 /NHTSA RECALL 18V-735). THE DEALER COMPLETED THE SOFTWARE UPDATE RELATED TO THE RECALL. THE GAS TANK STILL EXHIBITED ISSUES FILLING (WHICH ONLY EMERGED AROUND THE STALLING ' THIS IS RELATED TO THE RECALL). THE NEXT DAY AFTER THE SOFTWARE UPDATE WAS COMPLETED, I RECEIVED A P1450 ERROR CODE RELATED TO AN EVAP CANNISTER ERROR. ACCORDING TO THE DEALER, THE REPAIR ASSOCIATED WITH THIS SHOULD HAVE BEEN COVERED UNDER THE RECALL. HOWEVER, THE DEALER (WHO HAS BEEN EXTREMELY HELPFUL) STATED THAT FORD WAS UNWILLING TO PROVIDE REIMBURSEMENT TO THIS FOR THIS REPAIR. FORD, ON THEIR WEBSITE STATES, 'DEALERS WILL INSPECT AND REPLACE THE CANISTER PURGE VALVE, CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE, AS NECESSARY. THERE WILL BE NO CHARGE FOR THESE SERVICES.' FURTHER EFFORTS TO SPEAK TO FORD DIRECTLY ABOUT THIS HAVE BEEN UNSUCCESSFUL. THE DEALER STATED THAT THIS IS A TECHNICAL ISSUE WITH BILLING THAT FORD REFUSES TO ADDRESS. AS A RESULT, I HAVE HAD TO REPLACE THE EVAP CANNISTER AT MY OWN EXPENSE ($331.39). THE P1450 CODE CAME BACK ON AFTER THIS REPAIR. THEREFORE THE ISSUE IS STILL NOT RESOLVED. I HAVE BEEN TOLD THAT ANY FURTHER RECALL RELATED REPAIRS WILL BE AT MY EXPENSE BECAUSE FORD REFUSES TO PROVIDE APPROPRIATE REIMBURSEMENT. THE DEALER EXPRESSED THAT THEY WERE VERY FRUSTRATED WITH THE SITUATION.
Fuel/propulsion system, Jun 10, 2019
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE FUEL GAUGE FLUCTUATED BETWEEN FULL AND EMPTY, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A FUEL STATION AND FILLED WITH FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AL PACKER'S WHITE MARSH FORD (LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFORMED DUE TO A STUCK CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Power train, Engine, Fuel/propulsion system, Jun 5, 2019
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
Power train, Fuel/propulsion system, May 31, 2019
FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.
Power train, Fuel/propulsion system, May 22, 2019
THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.