2014 Ford Focus
Problems, recalls and owner-reported issues
Power train is the leading concern among 2,657 owner complaints filed for this model year. This is the 3rd highest complaint count among 19 Focus model years with reports.
Of the 2014 reports, 69 involved a crash and 10 involved a fire. 47 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, evaporative emissions, canisterJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
An engine that stalls while driving increases the risk of a crash.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V369000 on NHTSA.gov
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Fuel system, gasoline, storageJul 5, 2019
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Campaign 19V515000 on NHTSA.gov
Fuel system, gasoline, storageOct 22, 2018
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Campaign 18V735000 on NHTSA.gov
Latches/locks/linkages, hatchback/liftgate, lockSep 28, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
Campaign 16V698000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpJan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Campaign 15V005000 on NHTSA.gov
Fuel system, gasoline, deliverySep 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
A reduction in fuel pressure may result in a vehicle stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the FDM, free of charge. The recall began in September 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S20.
Campaign 14V525000 on NHTSA.gov
SteeringDo not drive until repairedAug 22, 2014
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Campaign 14V514000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Representative owner complaints: power train
1,597 reports, newest first. Show all
Power train, Jul 14, 2020
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.
Power train, Engine, Jul 9, 2020
ABOUT TWO WEEKS AFTER PURCHASING MY PRE-OWNED 2014 FORD FOCUS, I STARTED TO EXPERIENCE SOME SLIGHT JERKING WHENEVER I PRESSED ON THE ACCELERATOR PEDAL. THE JERKING GRADUALLY GOT WORSE AND I CONTINUED TO DRIVE TO MY HOME. MY CAR STOPPED SUDDENLY WHEN I WAS TRAVELING UPHILL ON A HIGHWAY. I HAD TO SIT AND WAIT FOR A FEW MINUTES BEFORE I WAS ABLE TO KEEP DRIVING. WHEN I FINALLY ARRIVED HOME, I TURNED MY CAR OFF AND WENT IN. I CAME BACK LATER TO GO SOMEWHERE AND MY CAR WOULDN'T START. I RESOLVED TO LEAVE IT BE SINCE IT WAS THE WEEKEND AND DEALERSHIPS WERE CLOSED. THE NEXT DAY MY CAR STARTED, BUT THE JERKING REMAINED AND NOW MY CHECK ENGINE LIGHT WAS ON. I DROVE WITH IT FOR THE TIME BEING BECAUSE THE DEALERSHIP (TOYOTA) THAT I PURCHASED IT FROM SAID THEY COULDNT LOOK INTO MY POSSIBLE TRANSMISSION ISSUES BECAUSE I DIDN'T PURCHASE THE EXTENDED WARRANTY. I FINALLY LOOKED PRETTY DEEP INTO THE ISSUE AND FOUND THERE WAS A RECALL ON THE CAR I PURCHASED AND THAT MANY PEOPLE EXPERIENCED THE SAME EXACT PROBLEMS AS I HAVE.
Power train, Electrical system, Jul 6, 2020
3 TIMES CAR WOULD NOT START. ALL LIGHTS WIPERS RADIO AND ALL GAUGES WORKED WHEN TURNING KEY BUT CAR WOULD NOT TURN OVER. HAPPENED WHEN SHOPPING HAD TO HAVE CAR TOWED HOME . AFTER SITTING FOR A DAY CAR WOULD START
Power train, Jun 29, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Power train, Jun 27, 2020
MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR
Power train, Jun 25, 2020
THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR
Power train, Electrical system, Engine, Jun 23, 2020
CHECK ENGINE LIGHT COMES ON AND THE ENGINE HAS STOPPED WHILE IN MOTION, HAVE HAD IT CHECKED OUT 4 TIMES ALREADY. 1ST TIME DEALER SAID THERE WERE SOME WIRES THAT ARE CLOSE TO THE MANIFOLD WERE FRAYED AND THEN REPAIRED. THE LAST 3 TIMES THE CHECK ENGINE LIGHT CAME ON I PULLED OVER WHILE DRIVING, TURNED THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE A FEW MILES. I HAVE NOW TAKEN THE CAR TO A DIFFERENT FOR DEALER 3 TIMES IN THE PAST 5 WEEKS AND EVERY TIME IT'S A DIFFERENT CODE WITH THE EXCEPTION OF THE 3RD TIME. THEY REPLACED THE BATTERY AT NO CHARGE NOW TODAY 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS WILL BE THE 5TH TIME! THIS HAS HAPPENED ON THE HIGHWAY AND ON CITY STREETS. WE HAVE SPENT OVER $500 AND MY TIME GETTING BACK AND FORTH FROM THIS DEALERSHIP TO REMEDY THIS PROBLEM. *TR
Power train, Other or unspecified, Jun 23, 2020
TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR
Power train, Jun 23, 2020
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION FLUID LEAKED INTO THE DRY CASING OF THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING WHILE THE VEHICLE SHIFTED GEARS WITH AN AUDIBLE SOUND. THE VEHICLE WAS TAKEN TO FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) WHERE THE TRANSMISSION CASING AND SEALS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,754.
Power train, Jun 22, 2020
WHILE DRIVING THE CAR START SHUDDERS AND THE REV WENT UP; THE TRANSMISSION STOPPED WORKING AND SHOW A ERROR MESSAGE. WENT TO THE DEALER AND FOUND THAT MY CAR WAS OUT OF WARRANTY. WHEN THAT HAPPENED I ALMOST CAUSE A CRASH. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jun 17, 2020
WHILE DRIVING ON HIGHWAY MY RPM WILL FLUCTUATE UP AND DOWN. RPM'S WILL RAISE HIGH WHILE MY SPEED DOESN'T INCREASE. MY STEERING WHEEL PULLS TO THE LEFT. CAR WANTS TO STALL PERIODICALLY. IT HAS A HARD IDOL. *TR
Power train, Structure, Vehicle speed control, Jun 11, 2020, crash
MY DPS6 TRANSMISSION AGAIN HAD A SEVERE SHUDDERING INCIDENT WHEN PULLING OUT INTO 55 MPH RUSH HOUR TRAFFIC ON A 6-LANE HIGHWAY. AFTER THE SHUDDER DISCONTINUED AND SPEED WAS INCREASED TO APPROXIMATELY 50 MPH, WHILE ATTEMPTING TO NAVIGATE INTO ANOTHER LANE, I HAD A SIGNIFICANT LOSS OF POWER AFTER ENGAGING THE ACCELERATOR TO THE FLOOR WITH ZERO RESPONSE FROM THE TRANSMISSION. DUE TO THIS DEFECT, MY VEHICLE WAS STRUCK IN THE REAR BY AN ONCOMING VEHICLE.*DT *TR
Power train, Jun 11, 2020
CLUTCH AND AXLE SEALS REPLACED FOR SECOND TIME WITHIN 1 YEAR. *TR
Power train, Electrical system, Electronic stability control (ESC), Engine, May 22, 2020
MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS. *TR
Power train, May 21, 2020
MY FORD FOCUS WILL PAUSE AT A COMPLETE STOP, AND WHEN I GO TO ACCELERATE, MY TRANSMISSION WILL SHUDDER FOR AROUND 2 SECONDS, LEAVING ME SUSCEPTIBLE TO AN ACCIDENT. *TR
Fuel system, Gasoline, Power train, Engine, May 12, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 N 16TH ST, SACRAMENTO, CA 95811, (916)299-3529), WHERE THE VEHICLE WAS INSPECTED. THE CONTACT STATED THAT MONTHS LATER WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR WAS DEPRESSED WITHOUT WARNING. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE AND THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,700.
Power train, Electronic stability control (ESC), Fuel/propulsion system, May 5, 2020
THE CAR HAS A PROBLEM TAKING OFF AND SEEMS TO NOT WANT TO SHIFT. IT NOW WILL NOT DRIVE AND I HAVE IT AT THE DEALERSHIP. PAID OVER $1000 AND STILL NOT FIXED. SAID IT WAS THE TCM. NOW THEY WANT ANOTHER $800 (SAYING THEY ARE GIVING ME A DISCOUNT) TO CHANGE THE CLUTCH FORK AND HOPEFULLY THAT WILL WORK. I'VE HAD PROBLEMS SINCE I GOT IT IN 2016. CALLED AND THERE WAS NOTHING THEY COULD DO. *TR
Power train, Electrical system, Engine, Apr 23, 2020
I PURCHASED THE FORD FOCUS TITANIUM HATCHBACK IN 2014 NEW, AND SINCE THEN IT HAS BEEN TO THE DEALERSHIP/MECHANIC OVER 25 TIMES DUE TO 2 MAJOR DEFECTS -- FORD POWERSHIFT TRANSMISSION AND ELECTRIC/ENGINE ISSUE WITH DRAINING THE BATTERY. I'VE HAD 4 BATTERIES AND AVERAGE 6-8 JUMP STARTS PER YEAR DUE TO THE ELECTRIC PROBLEMS WITH THE COMPUTER DRAINING MY BATTERY. I'VE COME VERY CLOSE TO HAVING AT LEAST 8 ACCIDENTS DUE TO THE TRANSMISSION FAULT. THE TRANSMISSION WAS REPLACED A COUPLE YEARS AGO AND IT WORKED WITHOUT HAVING THE SHIFTING STALL PROBLEM FOR ABOUT 2 MONTHS. MY DEALER SAID THAT'S "ALL THEY CAN DO... FORD DOESN'T OFFER ANY PAYBACK OR REFUNDS DUE TO THESE 2 WELL-KNOWN LEMON DEFAULTS. I JUST CALLED THE 800 NUMBER FOR FORD TO FILE A COMPLAINT (800-392-3673) AND THEY STATED THAT I'D HAVE TO CALL BACK IN 2 HOURS BECAUSE THEIR SYSTEM IS DOWN. I ASKED IF I COULD FILE A COMPLAINT ONLINE AND THEY STATED, 'NO', YOU MUST CALL US TO FILE THE REPORT. DETAILS INVOLVING THE LACK OF SAFETY DUE TO THESE 2 ISSUES -- I'VE HAD MY ENGINE STALLED IN THE MIDDLE OF TRAFFIC ON AVERAGE OF 6-8 TIMES PER YEAR, PUTTING MY YOUNG CHILDREN AND SELF IN GREAT DANGER. I'VE ALSO HAD MY BATTERY DIE JUST HOURS AFTER PARKING IT IN A METROPOLITAN CITY (MIAMI/TAMPA/WASHINGTON DC/CHICAGO/DETROIT) AND HAD TO WAIT AT MY VEHICLE WITH MY CHILDREN FOR FORD OR AAA TO HELP REPLACE/CHARGE MY BATTERY -- WHICH TOOK ON AVERAGE 1-2 HOURS EACH TIME. I AM REQUESTING THAT FORD PURCHASE MY VEHICLE FOR THE FULL BLUE BOOK VALUE, IN ADDITION TO $10,000 DUE TO THE LOSS OF WORK AND LACK OF SAFETY/HARDSHIP/DISREGARD TO MY SAFETY ISSUES THAT I'VE BROUGHT TO THEIR ATTENTION OVER THE PAST 6 YEARS. PLEASE CONTACT ME AT [XXX] AND LEAVE A MESSAGE IF I'M UNABLE TO ANSWER. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Apr 22, 2020
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE AND THE TRANSMISSION STARTED TO SLIP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MILEAGE EXCEEDED THE WARRANTY PERIOD TO BE REPAIRED FOR THE DUAL CLUTCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Power train, Fuel/propulsion system, Visibility/wiper, Apr 16, 2020
THE WIPER FLUID SPRAYER STOPPED WORKING. I HAVE NO IDEA WHY. THEN EVER SINCE I BOUGHT THE CAR IT STUTTERS EVERYTIME I HIT THE GAS PEDAL. SO EACH TIME WHEN TAKING HAVE IT HAS A SHAKING SENSATION. EACH TIME I HAVE TAKEN IT TO THE DEALER THEY SAY THE SAME THING THAT THE CAR WAS MADE TO DO THAT BECAUSE ITS AN AUTOMATIC DUAL TRANSMISSION. *TR
Steering, Power train, Mar 20, 2020
POWER STEERING HAS GOTTEN STIFFER IN THE LAST FEW DAYS. I BELIEVED IT MAY JUST BE FLUID BUT I CAME TO FIND OUT THE STEERING IS ELECTRIC ONCE THE CAR WOULD ABSOLUTELY NOT MOVE AFTER BEING PARKED. I AM GLAD IT DID NOT GO OUT WHILE DRIVING BECAUSE THE SYSTEM HAD BEGUN TO FAIL AS I WAS MAKING A 15 MINUTE COMMUTE. DEFINITELY WILL NEVER BUY A FORD AGAIN. THIS IS THE SECOND EXPENSIVE FIX I HAVE HAD TO ENDURE AND HAVE ONLY HAD THIS VEHICLE A LITTLE OVER 2 YEARS.
Suspension, Power train, Other or unspecified, Mar 20, 2020
1. THE CAR HAS A REAL BAD POPPING IN THE FRONT END LIKE THE FRONT ENDS ABOUT TO JUST FALL OUT. ON ANY ROAD & BOTH STRAIGHT OR TURNING 2. TAKING OFF FROM A DEAD STOP FRONT END & THE TRANSMISSION TAKES A MINUTE FOR THEM BOTH TO CATCH & THE CAR GO ON ANY ROAD & BOTH STRAIGHT OR TURNING 3. THE CV AXEL POP WHEN TURNING
Power train, Mar 11, 2020
VEHICLE WAS TAKEN TO DEALER ON A RECALL FOR JERKING ,SHUDDERING 6 MONTHS AGO.I HAD NECK SURGERY 5 MONTHS AGO & VEHICLE AGAIN STARTED JERKING CAUSING ME PAIN TO THE EXTENT THAT I WILL TERMINATE INSURANCE & PARK VEHICLE UNTIL FORD CAN. PURCHASE OR FIX VEHICLE...
Power train, Mar 10, 2020
CAR JERKS AND STUTTERS COMING OUT OF A STOP AS SOON AS ACCELERATOR IS PRESSED ON DOES IT A FEW TIMES EVEN WHEN THE CAR IS COLD OR WARM
Power train, Mar 9, 2020
AT AROUND 20K THE CAR STARTED JUMPING AND SHUDDERING FROM A STOP AND WOULD ALSO ACCELERATE AND THE RPM'S WOULD INCREASE ON ITS OWN WHILE ON THE HIGHWAY, VERY SCARY. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THEY WOULD REPROGRAM THE COMPUTER.I TOOK IT BACK AT AROUND 40K AND THEY INSTALLED THE NEW TRANSMISSION, SO THEY SAY. I TOOK IT BACK AT JUST OVER 60K (AROUND 60,500) AND THEY SAID IT WAS A BAD TRANSMISSION AND IT WAS OUT OF WARRANTY AND WOULD COST AROUND $1,600 TO $1,800. THEY GAVE ME THE RUNAROUND AND I LEFT NEVER WANTING TO DO BUSINESS WITH THEM AGAIN. THE PROBLEM HAS INCREASED IN FREQUENCY TO THE POINT OF INSECURITY. MY ODOMETER IS AT ABOUT 118000. I DIDN'T HAVE THE MONEY TO FIX IT THEN AND I DON'T HAVE THE MONEY TO FIX IT NOW. WHAT ELSE CAN I DO? I'M AT WITS END.